Adobe Experience Manager (AEM) Administrator

THE POSITION:  Innovation Credit Union has a bold ambition – to be the most digital, member-centric organization in our industry. We are on a journey to modernize our marketing with investments in new platforms like Adobe Experience Manager. To ensure our success, we are looking for a website administrator to join our marketing team. The focus of this role is to manage and maintain the website, taking into account functionality, appearance, content, and performance. How does one do this? Glad you asked!

The AEM Administrator does the following:

  • Creates and Updates Web Pages
    • Defines and delivers design components and deliverables including wireframes, mockups, user workflows, and interaction rules by working collaboratively with team members within an agile and iterative design and development environment.
    • Works directly with code and often update webpages to add content or tweak the layout.
  • Evaluates Structure and Content
    • Reviews and understands existing content.
    • Reviews and understands new content requirements.
    • Builds content-based pages and member journeys in the AEM environment as per business and project requirements.
  • Monitors Performance
    • Evaluates website performance by checking metrics such as loading time and memory consumption.
    • Assesses user feedback, effectiveness, and traffic
    • Explores marketing techniques such as newsletters and SEO to draw more users into the website.

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

VP Fintech Partnership Development

Permanent Full Time
Closes February 10
Open to Any Location in Canada
(ability to work remotely from your home office)

Annual Salary: $127,360 to $159,201

Are you looking to join a growing organization in a newly-created role where you can actually make an impact on the business? As the VP Fintech Partnership Development, you’ll lead the generation of fintech collaboration opportunities that align with Innovation Credit Union’s products, markets, and technology. In addition to joining our amazing senior leadership team, you’ll also have strong work-life integration, a flexible schedule, and the security of a career path supported by your organization!

THE COMPANY: Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)


THE POSITION: 
Reporting to the Chief Retail & Operating Officer, the VP Fintech Partnership Development will capture opportunities with fintech partners and create value by innovating products and services that customers from a broad group of segments can benefit from. This will be achieved through oversight, leadership and execution, supporting partner identification, screening, and onboarding. This role will monitor market intelligence for fintech’s to stay on top of the changing landscape in opening banking, emerging technologies and innovation.

The VP Fintech Partnership Development does the following:

  • Support the Executive Leadership Team (ELT) in ongoing partner identification, onboarding, and relationship management with the objective of increasing efficiency in onboarding partners that support our strategic objectives
  • Act as a liaison with partners to address and resolve partner concerns and performance issues
  • Manage relationships with partners to increase profitable revenue (ROI), improve member service and enable employees to deliver results
  • Manage and report on the funnel of potential partners and existing relationships
  • Contribute to completion of partner and 360 degree self-assessments as part of periodic (annual) partner reviews
  • Maintain awareness and understanding of legislative and regulatory requirements for financial services, including open banking, blockchain, cyber security, fraud, OSFI B10 Outsourcing guidelines, privacy and data standards
  • Represent Innovation Credit Union at national, regional, and virtual events

Why Should You Apply?

  • You are a business-savvy leader who loves to network and create mutually-beneficial, collaborative relationships
  • You have at least 7 years’ experience with related product or business development experience in payments, financial services, commercial mid-market or fintech industries
  • You have completed a business, technology or software engineering degree, or an equivalent program
  • You have advanced understanding and experience of digital banking business models and platform strategy execution
  • You have a strong track record of planning, managing, and closing a complex, competitive sales effort and managing deals from negotiation, to closing and through delivery

Business Analyst

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION:   Innovation Credit Union has an opportunity for an experienced member of the Innovation team to provide consultation and assist or lead organizational projects working with Subject Matter Experts to help execute strategic initiatives. The successful candidate will be proactive and have an entrepreneurial spirit. This position reports to the Vice President of Strategy and Innovation. This position will provide a challenging and rewarding career, with opportunity to enhance your personal development.

An Business Analyst does the following:

  • Creating and/or executing project work plans to meet changing needs and requirements
  • Working alongside Project Managers to execute upon project deliverables
  • Champion Innovation’s project management disciplines/methodology and provide the processes, structures, and tools for project management
  • Current vs End State gap analysis
  • Preparation of reports and correspondence and other documentation
  • Creating process maps, templates and tools as required
  • Determining requirements with SME and support transition and maintenance plans

Why Should You Apply?

  • You want to be an ambassador of a forward-thinking, member focused organization
  • You have minimum 3-5 years’ experience in relationship banking with knowledge and experience in various departments and functions considered an asset
  • You have proven collaboration skills with the ability to build relationships with carious stakeholders
  • You have proven ability to support cross functional projects and prioritize deliverables to meet deadlines
  • You have strong communication skills with the ability to relate well to members and co-workers
  • You are committed to life-long learning and development

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Banking System Specialist

Would you like to earn above average pay helping members meet their financial goals, maintain a strong work life balance, a flexible schedule and have the security of a career – path supported by your organization? We offer that and so much more.

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION: Reporting to the Manager, Digital & Core Banking this position works with the Fiserv DNA banking system and related applications. This role is responsible for day-to-day operations, project work, enhancement implementation, troubleshooting and support to end-users.. How does one do this?  Glad you asked!

The Banking System Specialist does the following:

  • Support and assist all staff in the use of the banking system, providing training and subject matter expertise when required
  • Works with various project teams as they relate to the banking system
  • Investigate and solve complex banking system issues
  • Assist with coordinating all activities necessary for the successful and timely resolution of technology issues as they relate to the banking system and related technologies
  • Lead the development, testing, implementation and maintenance of the banking system
  • Make recommendations for enhancements to the banking system and related software to provide needed functionality to end users
  • Develop and implement Banking System application software administration policy and procedure standards, for access and usage

Why Should You Apply?

  • You want to be an ambassador of a forward-thinking, member focused organization
  • You have a minimum of one year post-secondary education in a related discipline or equivalent (ie: business certificate plus additional courses through CUIC, lending training etc)
  • You have a minimum 3 years related experience using Fiserv DNA banking system or an equivalent combination of education and experience
  • You have demonstrated efficiency and accuracy skills and the ability to meet deadlines in an ever-changing, fast-paced environment
  • You have a proven high standard of verbal and written communication skills and the ability to relate well to internal members and coworkers
  • You have demonstrated commitment to continual professional development

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

VERILOAN BUSINESS ANALYST

Would you like to earn above average pay helping members meet their financial goals, maintain a strong work life balance, a flexible schedule and have the security of a career – path supported by your organization? We offer that and so much more.

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION: This position is responsible for providing dedicated resource, support and strategic insight to specific projects while working with Subject Matter Experts on project teams or independently completing tasks within a project scope.  The person in this role is deep in knowledge regarding a specific areas of expertise and has built a diverse background and skillset. Driven to add value to processes to make them make sense for the Credit Union and our members, this person has a history of success and impact. Interested in both the retail lending and development areas of the Credit Union helps this person maintain a balanced, measured approach to projects and can relate extremely well to the individuals/teams they work with.

 

A VeriLoan Business Analyst does the following:

    • Support Innovation’s project management, change management, and agile disciplines/methodology and provides the processes, structures, and tools for project management.
    • Effectively communicate with team members and other stakeholders.
    • Support the development and execution of projects by working closely with project manager, business owner(s), and team members.
    • Provide organizational insight to the project and effectively contribute to the team to execute strategic initiatives/activities
    • Act as key resource and support for Project Managers in working alongside sponsors and business owners in executing strategic work
    • Understand the linkage in the execution of strategic projects and activities to the achievement of corporate strategy.

     

Why Should You Apply?

  • You want to be an ambassador of a forward-thinking, member focused organization
  • You have a minimum of one year of related post-secondary education or equivalent (business certificate plus additional courses, e.g. lending training)
  • You posses a minimum 3 – 5 years’ experience or equivalent education and experience
  • You are experienced with lending applications and processes
  • You have proven collaboration skills with the ability to build relationships with various stakeholders
  • You are competent in Microsoft Office 365, specifically MS Project, DevOps, SharePoint, Teams
  • You have excellent planning, organizational, and time management skills
  • You have a demonstrated commitment to ongoing learning and development

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Marketing Specialist (Social Media)

Temporary Full Time (until approximately 6 months)

Closes November 1

Open to Any Location in Canada
(ability to work remotely from your home office)

Annual Salary: $57,454 to $71,817

 

Would you like to earn above average pay helping members meet their financial goals, maintain a strong work life balance, a flexible schedule and have the security of a career – path supported by your organization? We offer that and so much more.

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION:   Reporting to the VP Int Marketing/Data Analytics, this position will be responsible for the creation and management of organic and paid social media content in order to achieve our marketing goals, including increasing online presence, member acquisition, remarketing and retention.

A Social Media Marketing Specialist does the following:

  • Develop and implement social media strategy and improvement tactics. You know how to make a plan, and either stay on course or course correct to meet and surpass our goals.
  • Manage the day-to-day activities on social media accounts. You will manage comments and DMs, flag outstanding information, and engage in social listening and/or monitoring.
  • Create social media content. You will create engaging captions that vary for each platform. You are comfortable with creating graphics (images, video, templates), and hashtag research doesn’t scare you.
  • Utilize social media content for each platform and audience. You will create a schedule and have a good understanding of optimal posting times on different platforms as well as their character counts. You know what alt text is, and how to use it.
  •  Increase and measure desired social media metrics. You are comfortable with engagement metrics and baselines. When it comes to social media analytics, you know how to define and measure KPIs, suggest improvements based on that information, and create a monthly report .

Why Should You Apply?

  • You want to be an ambassador of a forward-thinking, member focused organization
  • You have minimum one year of formal education or equivalent; plus 1 to 3 years of job related experience or equivalent combination of education and experience
  • Knowledge of search engines, search engine optimization (SEO) and basic factors that can influence rankings
  • Knowledge of the impact of other online marketing activities (eg. Online Advertising – PPC/Display, Usability – UX)

Interested?

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Apply via our website ASAP.  Only those applications received through our careers page job board will be considered.

VeriBranch Lead

VeriBranch Lead

Permanent Full-time

Open to any location in Canada

Closes February 24

At Innovation Credit Union, we redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, our communities and our people. Now that’s responsible banking!

THE POSITION: Under the direction of the Manager, Digital & Core Banking, the VeriBranch Lead is responsible for evaluating business processes, anticipating requirements, and uncovering areas for improvement during the implementation of VeriBranch, an omni-channel banking platform. Areas of responsibility include:

  • Work with the vendor to match business processes to vendor workflows
  • Lead ongoing reviews of business processes and developing optimization strategies
  • Collaborate with vendors to establish and document shared testing strategies and processes
  • Lead team members in test planning, test case creation and test execution activities
  • Attend meetings and delivering presentations to share ideas and findings
  • Work closely with vendor, technicians, and business units
  • Ensure vendor solutions meet business needs and requirements
  • Perform functional and user acceptance testing
  • Support the Project Manager on project management activities

Some of the skills and abilities we would prefer to see in your application:

  • Bachelor’s Degree / Master’s Degree preferably in Business, Computer Science, Engineering, or a related field
  • A minimum of 4 years’ experience in business analysis or a related field
  • Advanced project management skills including Agile
  • Exceptional analytical and conceptual thinking skills
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions
  • Advanced technical skills
  • Excellent documentation skills
  • Competency in Microsoft applications
  • History of strong professional development

Compensation will commensurate with qualifications and experience. Innovation Credit Union offers a comprehensive employee benefits package including a 7% company matched pension plan. An attractive variable incentive program is also available.

Salary Range: $75,200 to $94,000

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