City: BC

Member Service Supervisor

About StellerVista

StellerVista Credit Union proudly anchors itself in the Kootenay and Boundary regions of British Columbia, offering a comprehensive range of financial services to communities including Cranbrook, Castlegar, Fernie, Elkford, Sparwood, the Slocan Valley, and Greenwood in the West Boundary. We are dedicated to serving our members providing financial services while focusing on fostering local economic growth by employing residents and reinvesting profits back into our local communities.  Our mission is to be more than just a financial institution, but a vital part of the local fabric.

In the spirit of reconciliation, StellerVista Credit Union would like to respectfully acknowledge the land on which we serve our membership and meet is within ʔamakʔis Ktunaxa, the traditional and unceded homelands of the Ktunaxa Nation, as well as the traditional and unceded homelands of the Syilx, Sinixt, and Secwepemc.

The Opportunity

If you are ready for an exciting career move to a progressive financial services organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for.  We are currently recruiting for the position of Member Service Supervisor in one of our Elk Valley locations (Elkford, Sparwood, or Fernie).

 Position Overview

As the Member Service Supervisor, you’ll meet team sales goals for the assigned area through sales coaching and member relationship management tools and techniques. You will manage the day-to-day operation of the member sales and service area including overseeing branch deposit functions to support the credit union brand as well as the application of safeguarding and security precautions and branch treasury functions. You’ll supervise and provide daily direction to member sales and service staff to ensure the effective provision of quality member relationship services, to maximize revenue generation, promote growth and to help members achieve and maintain their financial health. You will also recruit, orient and train team members.

Schedule Description

Permanent Full-Time – 37 Hours per week

Tuesday-Thursday:          8:15am – 4:45pm

Friday:                                8:45am – 5:15pm

Saturday:                            9:30am – 2:30pm

Education and Experience:

  •  Completion of a one-year post- secondary certificate in business administration or operations management in a college or technical school environment.
  • Candidates require a minimum of 5 years of related member service experience in a financial institution including at least 2 years in a Senior Member Service position. Our preferred candidate will also bring 1 year of experience in a first-line supervisory role.

OR

An equivalent combination of education and experience.

Successful candidates must also demonstrate the following:

  • working knowledge of supervisory skills such as scheduling and work assignment, recruitment, and performance management
  • ability to provide leadership, coaching and mentoring to an assigned team, and to motivate continuous learning and performance development in others.
  • knowledge of and ability to administer a Collective Agreement within the day-to-day operations of the branch.
  • working knowledge of credit union deposit products and services
  • sound working knowledge of the current banking system
  • success in responding to member enquiries and providing a high level of member service
  • PC literacy including Microsoft Word or other word processing software, Excel, or other spreadsheet application
  • demonstrated proficiency in oral and written communication skills and the ability to project a courteous, professional image

Compensation:  We are pleased to offer a competitive compensation package including but not limited to participation in extended benefits and pension programs, health and wellness programs, and a competitive vacation entitlement.

Annual salary commensurate to education and experience.

Current annual salary range:  $62,659.00 – $78,323.00

 At StellerVista Credit Union we are proud to offer an employee experience that includes:

  • Opportunity for professional growth and development
  • A supportive and inclusive work environment
  • The opportunity to make a meaningful impact in the lives of our members and the community
  • A culture of living our core values in a real way – Trust, Belonging, Expertise, Shared Success & Courage
  • Access to a competitive compensation package including participation in extended benefits and pension programs, health and wellness programs and a competitive vacation entitlement

About the Kootenay Region

The Kootenay region in British Columbia, Canada, offers a breathtaking blend of natural beauty, outdoor recreation, and a welcoming community that makes it an appealing destination for relocation.  In addition to its awe-inspiring landscapes, the Kootenays boast stunning mountain vistas, crystal-clear lakes, and lush forests, providing residents with an unparalleled connection to nature. Whether it’s skiing in the winter, hiking in the summer, or enjoying the serene surroundings year-round, the region offers endless options of outdoor activities for nature enthusiasts.

The region’s rich cultural diversity, artistic expression, and locally sourced culinary scene add to the charm of the Kootenays, creating an alluring lifestyle for those considering relocation to this picturesque region of British Columbia. Whether one seeks adventure in the great outdoors, a sense of community, or a thriving cultural scene, the Kootenay region offers an inviting and enriching environment for individuals looking to make a move.

Closing date – Open until filled.

How to Apply

If this sounds like a position for you, Apply Now, and should you have a problem in uploading your resume, please contact us at employment@stellervista.com  

Check out StellerVista’s career opportunities here: Careers StellerVista Credit Union

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

We’re proud of our team. They make us who we are.

Manager, Bonding & Fraud Risk

POSITION DESCRIPTION
Title Manager, Bonding & Fraud Risk
Reports to SVP, Risk & Finance

ABOUT STABILIZATION CENTRAL CREDIT UNION
Stabilization Central Credit Union (SCCU) is a proactive agency that has been supporting and strengthening BC credit unions facing regulatory difficulties since 1989. SCCU provides proven leadership and direction to member credit unions to ensure a healthy, self-sustaining credit union system. SCCU offers a variety of value-added services including the Master Bond Program.

POSITION SUMMARY
The Manager, Fraud Risks leads in the day-to-day operations of the Master Bond Program and delivery of services to members of SCCU. This position interacts with internal and external stakeholders, and to work closely with them to determine acceptable solutions. Expect challenging work in a fast-paced environment, with critical deadlines, along with the chance to improve processes and program delivery that support the BC credit union system.

KEY RESPONSIBILITIES

Administration
• Supervise a team that designs, prices and manages a fidelity bonding and crime insurance coverage for credit unions under the Master Bond Program
• Liaise with the commercial insurance broker, excess insurers and other advisors on annual insurance renewals and large claims.
• Maintain relationships and communicate with industry, regulatory and law enforcement contacts as necessary and appropriate
• Manage the end-to-end claims process, including active communications between legal teams, insurers, brokers and members.
• Coordinate and supervise a small team that works according to a program calendar, liaising with other team members to ensure coordination of activities and timely completion. These may include, but not limited to, regular reporting, policy reviews, initiating actuarial reviews and internal audits.
• Undertake the performance management and development of direct reports.

Fraud Risk Management
• Update and maintain loss prevention manuals that provide an inventory of potential controls used by member credit unions in their fraud risk management frameworks and all related enterprise-level policies and procedures.
• Provide presentations or training to individuals and teams across the credit union system on current and emerging areas of fraud
• Prepare system level reporting for senior leadership and the Board of Directors as necessary, including responsibility for defining and refining risk appetite measures, KPIs and KRIs.

• Act as a fraud subject matter expert providing guidance, facilitating risk assessments, and exercising effective oversight through participation in projects and initiatives and new or changing services through the Master Bond Program.
• Deliver proactive guidance and insight on fraud matters to support new product and service initiatives under the Master Bond Program
• Communicate timely updates about trends to applicable credit union system partners
• Maintain an inventory of any self-identified or otherwise-identified gaps in the Master Bond Program and recommending to Stabilization Central leadership on addressing these issues.

REQUIRED SKILLS AND COMPETENCIES
• Undergraduate degree in business or relevant discipline OR a combination of applicable education and experience
• 5 – 9 years experience in fraud, anti-money laundering or risk management
• Completion of the Certified Fraud Examiner or another risk designation is ideal
• Strong written and verbal communication
• Experience in creating management and Board reporting
• Ability to perform detailed work under time constraints and pressure while maintaining a high degree of accuracy
• Conceptual and practical understanding of fraud risks and prevention strategies
• Knowledge of industry trends in fraud
• Knowledge of risk control assessment implementation, execution, and management
• Experience developing and delivering training content
• Proficient supervisory and/or project management skills
• Strong knowledge of MS Excel, Word, Outlook and PowerPoint

Manager Commercial Credit Risk

Location: Trail, BC; Remote work options will be considered for the right candidate

Are you seeking an opportunity that provides a great work-life balance, along with the opportunity to build a satisfying career and be part of an organization that puts their community and employees first?  If you have advanced knowledge and experience in commercial lending, adjudication, and risk management and know what it takes to succeed in the competitive financial services market, we encourage you to read on!

THE AREA: ‘Come for a visit, stay for a career!’

Nestled in the natural beauty of the Selkirk and Monashee mountain ranges, next to the mighty Columbia River, the Greater Trail area offers year-round activities for the outdoor enthusiast from golfing to skiing, mountain biking, kayaking, fishing, hiking and much more.  Amenities include the region’s largest hospital, Selkirk College and an aquatic and leisure centre, all surrounded by inviting neighbouring communities that are within easy commuting distance. Affordable, safe and volunteer-oriented communities provide all the modern technology and amenities to keep you connected. Here you will find outstanding opportunities for living life well and to its fullest.

For more information about the Greater Trail region, please visit imaginekootenay.com

KOOTENAY SAVINGS CREDIT UNION

We’re the region’s leading credit union with over $1 billion in assets, over 39,000 members and over 200 employees.  Our Corporate Office is in Trail, BC along with our Member Service Centre and we have eleven branches throughout the Kootenays offering retail and commercial banking services.  We’re community-minded and continue to strive to fulfill our vision to be the best provider of financial services and the best place to work in the communities we serve.

For more information about Kootenay Savings, please visit kscu.com

THE OPPORTUNITY:

We’re seeking a Manager Commercial Credit Risk to join our team. The position is based out of Trail, BC however we are open to consider remote work options for the right candidate.

As Manager Commercial Credit Risk, you are responsible for the development and growth of long term, profitable relationships with our commercial members through appropriate adjudication and mitigation of credit risk and confirming appropriate pricing of credit relationships.

Your main responsibilities will include:

  • Being the primary point of contact for commercial loan adjudication, ensuring sound and timely credit decisions conform to policies and procedures.
  • Managing the day-to-day oversight of the commercial annual review and renewal functions of credit facilities in the commercial credit portfolio.
  • Reviewing and recommending enhancements to ensure policies, procedures, regulatory guidelines, and sales and service needs are met.
  • Ensuring effective controls are in place and performing ongoing monitoring of the loan portfolio.

The ideal incumbent will possess:

  • Post-secondary diploma, degree and/or certification in business or a related program
  • Minimum 5 years progressive experience in the financial services industry with a comprehensive knowledge of commercial lending, adjudication, and risk management
  • Strong understanding of underwriting guidelines and excellent adjudication skills including commercial portfolio risk management
  • Sound knowledge and understanding of business financial statements, business case and cash flow analysis and real estate lending
  • General knowledge of consumer and retail mortgage lending including financial products & services
  • Thorough knowledge of the commercial banking marketplace and the market area’s key industries and competitive positioning
  • Advanced knowledge of lending policies, procedures, and regulatory guidelines
  • Advanced knowledge of personal computer-based literacy skills including proficiency with Excel spreadsheets
  • Strong planning, organizational and time management skills
  • Excellent interpersonal and communication skills
  • Self-motivated and resourceful
  • Demonstrated exceptional analytical skills
  • Ability to effectively problem solve and manage conflict

Leadership Competencies:

  • The ability to take a creative approach to opportunities or issues, think “outside the box” and explore unique ways to create value for members, communities, and the organization
  • The ability to develop breakthrough strategies that clearly differentiate the business within the communities it serves, while operating in an environment of flux, rapid change, and technological disruption
  • The ability to understand and leverage knowledge of the credit union and financial system including key external relationships, political and economic forces, emerging alliances, competitors, and the regulatory context
  • The ability to work within and across groups and/or organizations to solve complex issues and create the best solutions that benefit members and our communities
  • The ability to recognize and moderate one’s effect on others and the organization, building trust by choosing to act with integrity and authenticity
  • The ability to inspire a sense of direction and shared purpose for employees, while energizing and motivating them to advance the vision

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return we offer a total rewards package that includes:

  • Competitive salary of $81K – $95K based on skills and experience
  • Competitive benefits including extended health, dental and vision coverage
  • Health care & Personal spending account
  • Paid vacation, sick time and floating holidays
  • Confidential employee and family assistance program
  • Continual training, development and coaching
  • Unique staff benefits on products such as bank accounts, loans & mortgages
  • The opportunity to build a satisfying career in an organization that incorporates many leading-strategic initiatives
  • Being part of an organization that puts their community and employees first
  • Being part of a talented and dedicated team who improve our members’ financial lives

Please apply online through the careers section of our website at kscu.com to upload your resume and complete the application questions.

We thank all applicants for their interest; however only short-listed applicants will be contacted.

 

MoneyWorks Wealth Advisor

An Exceptional Career & Vibrant Lifestyle. Have it all at NDCU MoneyWorks

For more than a decade, three  like minded Credit Unions have been partners in providing wealth management services to their members. We are MoneyWorks.  Through this partnership, we provide a holistic approach to financial planning, matching members’ financial needs with the best solutions tailored to their situation. We provide a variety of product and service options to members throughout the Kootenay-Boundary region.

CAREER OPPORTUNITY

Wealth Advisor

If you want to join a team who are dedicated to building long term relationships with members, this exciting opportunity is the right career move for you. Reporting directly to the Executive Leader, the successful candidate will play a significant role in providing financial advice and assistance to clients, while strengthening the overall presence of NDCU MoneyWorks in the communities it serves which include the beautiful areas of Nelson, Rossland and Crawford Bay. This unique opportunity also provides the opportunity to work with an existing book of business as well as partner with branch staff in identifying referral opportunities.

The incumbent will be self-motivated, and results driven, Hybrid arrangements will be considered, and travel within the local area is required.

Qualifications Required

You are a results-oriented professional and effective decision maker with a commitment to furthering the reputation of the organization in the community. Your positive, adaptable approach equips you with strong relationship building skills and the interpersonal skills to be an effective team member. You are dedicated to a holistic planning approach working with our members.

A minimum of three years’ experience in providing holistic financial advice to clients in the areas of financial planning, investment, risk assessment and insurance options is preferred. In addition, you will hold or are working towards completion of  the Certified Financial Planner (CFP) designation or equivalent.  Preference will be given to those candidates that hold a post-secondary designation.

Additional details about this position are available through the contact information below. We welcome applications from all interested applicants looking to further their career in a dynamic, team-oriented environment.

Marketing Growth Specialist

This is a great opportunity to join a creative and well-established team of marketing professionals!

We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the Shuswap community. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)! Add in a competitive compensation plan, and perks such as reduced banking fees, comprehensive benefits, and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As SASCU’s Growth Specialist, you will carry out strategies to pursue growth for all SASCU business lines and the brand overall, including growth of members and clients. Providing strategic content creation, development, and execution in print and digital, you will be fundamental in introducing new campaigns promoting SASCU products and services to reach defined target audiences. You will advance the value of being part of SASCU.

 

What you’ll do:

  • Develop and execute content strategies to effectively reach desired target audiences and achieve marketing goals.
  • Liaise with team members and consultants on creative and design concepts to ideate and define content goals.
  • Engage staff in the delivery of campaigns and how the campaign ‘shows up’ in branch.
  • Research content and financial services trends to ensure content is relevant and appealing.
  • Work closely with team members to develop implement, and optimize a personalize marketing strategy.
  • Create content for a variety of platforms, including SASCU’s websites and social media, to promote SASCU’s brand and the value of membership.
  • Enhance SASCU’s position as a financial partner via social media and other digital channels including SASCU’s website; and executes the Social Media Strategy in collaboration with the Community Lead, including sourcing, writing, creating, and coordinating content material.
  • Lead engagement and development of the Marketing Ambassador team to provide regular communication and face-to-face interaction with branch staff.

 What you’ll bring:

  • Degree or diploma in Marketing, Digital Marketing, Communications, or a related field.
  • 3-5 years’ experience in marketing, preferably in a financial services environment, or an equivalent combination of education and experience.
  • Experience using social media tools to execute online marketing strategies, grow social media channels, and track engagement and sentiment.

You’re perfect for this role if you have:

  • Comprehensive knowledge of market/customer analysis principles, methodologies, tools, and techniques, and of social media across multiple platforms.
  • Working knowledge of project management fundamentals and proven ability to manage a variety of projects simultaneously through to completion.
  • Knowledge of product lines and business processes in the financial sector; front line experience providing financial services to customers is an asset.
  • Superior written and oral communication skills.
  • Advanced Microsoft Office (Excel, Word, PowerPoint) skills, and working knowledge of Google Analytics and HTML coding is preferred.
  • Attention to detail and high level of accuracy.
  • A valid driver’s license and access to reliable transportation is required.

 

This is a full-time, Monday to Friday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Flexible Work Arrangements:

Consideration will be given to a partial remote work arrangement for the successful candidate. A regular in-branch presence is required.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $1 billion in assets. Learn more at www.sascu.com

 

We thank all candidates for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check. Employment offers will be conditional on the candidate providing satisfactory proof of COVID-19 vaccination, subject only to valid legal or medical exceptions, and complying with all pandemic/epidemic control measures affecting the workplace.

General Manager, Insurance

Northern Savings Insurance Services, our insurance subsidiary, has an exciting career opportunity. Our current opening for a full time General Manager, Insurance may just be what you have been waiting for. General Manager, Insurance, is the leader of an insurance division and one business unit. The role oversees the daily operations of an insurance office as well the overall subsidiary’s performance.

Primary Purpose

The General Manager, Insurance provides strategic leadership to a multi-branch insurance agency including recommending and implementing strategies and programs to develop and grow the business. Will be responsible to lead the provision of exemplary customer service, provide for engagement of employees, manage the operations to be efficient and effective, take action to mitigate current and emerging risk, and provide for financial health of the unit while contributing to the operational and financial health of Northern Savings Insurance Services and the Credit Union as a whole.

The General Manager, Insurance professionally demonstrates positive leadership within their business unit and insurance division, the Credit Union and externally in the community. The role is responsible to develop and implement strategic and operational business objectives related to the delivery of insurance services. They are accountable for producing insurance specific financial results and customer service excellence. This role acts to inspire employees of Northern Savings Insurance Services to produce results that are in the best interest of the Credit Union, while respecting the needs of its customers and members. The General Manager, Insurance leads the development and training of employees so that they can meet their goals and achieve their maximum potential

Key Accountabilities

Knowledge of Market and Industry:

  • Maintains knowledge of internal and external insurance market with regards to services, products, rates and fees.
  • Maintains knowledge of economic factors and their implications for the business.
  • Maintains awareness of competition in the market.
  • Maintains knowledge of Credit Union products and services in order to refer customers to the branch, Businesses Services and Financial Planning.
  • Provides leadership recognition for the Credit Union through the identification of subject matter experts at Northern Savings who can share their knowledge in the community at local events or engagements
  • Identifies initiatives to facilitate the Credit Union’s corporate social responsibility in the community and works with staff and community leaders in fulfilling commitments.

Customer Service:

  • Organizes the delivery of products and services to achieve customer service excellence.
  • Monitors the changing customer needs and expectations and adapts to those needs.
  • Ensures professional image of business unit to members and internal customers.
  • Collaborates with staff in addressing services issues and customer concerns.
  • Advises Corporate Office on challenges in delivery of products and services to maximize customer service and on changing member needs and expectations.
  • Is an advocate for Northern Savings Credit Union in attracting new members in order to build the membership base.
  • Actively seeks new customers for the insurance subsidiary and actively seeks to provide additional insurance for a customer’s full needs.

Employee Engagement:

  • Builds a positive, capable team to meet the mandate of the business unit.
  • Builds a positive work environment that is motivating to staff.
  • Works with direct reports in establishing annual personal goals and targets and supervises progress on meeting or exceeding those goals.
  • Provides coaching to enhance employee performance with respect to sales, quality of customer service, processing and delivery of policies, handling of claims, and interpersonal skills.
  • Establishes performance targets for agency branches; monitors performance and provides coaching and direction o agency branches to facilitate achievement of goals.
  • Fosters a culture consistent with the Credit Union’s values and service philosophy.
  • Delivers effective ongoing performance feedback for staff.
  • Identifies training and development needs to assist knowledge level of staff and facilitates delivery.
  • Collaborates with management team colleagues and with Corporate Office staff and leaders.

Operational Effectiveness:

  • Provides for effective functioning of Northern Savings Insurance Services and attaining stated objectives.
  • Identifies process improvements and implements such within unit and shares with other applicable units and with Corporate Office.
  • Facilitates communication between senior management and staff.
  • Contributes to the setting of the business unit’s strategic direction.
  • Addresses day to day administrative issues on a timely basis and facilitates resolutions.
  • Proactively identifies inherent risk to products and operations and implements appropriate risk responses to mitigate to acceptable tolerance.

Risk Management and Financial Health:

  • Sets unit objectives that are aligned with Credit Union’s strategic direction.
  • Actively monitors level of policy renewals and new policies, commissions, and expenses and takes action to meet established financial goals and/or advising sound reasons for adjustments required.
  • Provides referrals to other business units, i.e. Retail, Business Services, Financial Planning.
  • Ensures operations meet compliance and regulatory requirements as well as abiding by corporate level policy.
  • Proactively identifies inherent risk to products and operations and implements appropriate risk responses to mitigate to acceptable tolerance.
  • Maintains approval authority for transactions outside staff limits and delegate appropriate limits to staff members.

Minimum Qualifications

Education:

  • Completion of post-secondary education required.
  • Completion of sales training required.
  • Level 3 Nominee License

Experience:

  • Previous insurance sales and service experience is required.
  • Requires an advanced knowledge of insurance products, services, and regulations
  • Previous leadership experience is required.
  • Combination of education and/or experience will also be considered.
  • Demonstrated past community involvement is preferred.

Skills:

  • Effective coaching skills, strong leadership behaviours that motivate and inspire others to achieve directed outcomes and goals. Demonstrated sales skills.
  • Expert knowledge of insurance products and services required.
  • Expert knowledge of insurance software applications is required.
  • Ability to prioritize, organize work within time constraints, under pressure and competing priorities.
  • Ability to communicate and liaise professionally with customers, potential customers, community groups and co-workers while maintaining confidentiality.
  • Working knowledge, skills, and experience in Microsoft Office.

Travel is a requirement of this position.

Financial Advisor

Northern Savings Credit Union has an opening for a full time Financial Advisor for our Terrace branch, if you are passionate about improving people’s financial health and have experience with sales and service, we would like to hear from you.

 Primary Purpose

As a confident, results driven and service focused self-starter, the Financial Advisor provides advanced Investment, insurance and financial planning advice and solutions to existing and new Northern Savings members and self-sourced customers.

The Financial Advisor Is responsible for the aggregation and growth of the wealth management business, while also Identifying and referring product solutions and service opportunities to other Northern Savings business channels, with an ultimate goal of consolidating Members’ total banking and investment business within the Credit Union.

The Financial Advisor Is responsible for building strong, sustainable, client relationships and actively participating In community events that will enhance the Image of Northern Savings as a preferred provider of wealth management products, services, and expertise.

The Financial Advisor is to ensure that all business-related activities are performed to the

highest ethical standards, and on full compliance with all policies, procedures, regulations, and legislation related to the category or categories of their registration.

Responsibilities:

  • The development, retention and growth of investments and insurance for our clients and members
  • Seeking opportunities to attract new business
  • Maintaining regular client and member contact and building sound financial relationships

The successful candidate will be a professional team player who is self-motivated and has the demonstrated ability to gather business investment business.

Requirements:

  • Canadian Securities Course (CSC); must be able to be an llROC Registered Representative
  • Life, Accident, and Sickness Insurance license
  • Certified Financial Planner (CFP) designation would be an asset
  • Minimum 3-5 years’ experience in financial planning/investment sales or financial services industry
  • Advanced knowledge of sound financial planning principles, good understanding of all investment products
  • Comfortable with Industry standard financial planning tools/software
  • Post-secondary diploma/degree, ideally in Commerce or Business Administration would be an asset

 

President & CEO

The Organization: Kootenay Savings Credit Union

Located in the beautiful West Kootenay region of Southeast British Columbia, Kootenay Savings Credit Union is a member-owned financial institution with over $1.3 billion in assets, 38,000 members and over 200 employees. With its Corporate Office in Trail, Kootenay Savings delivers full-service personal and commercial banking through eleven branches, offers a range of wealth management and insurance services through its wholly-owned subsidiary, Kootenay Savings MoneyWorks and general insurance through its partnership in Kootenay Insurance Services. Kootenay Savings also operates its own Community Foundation that has, since inception in 2000, funded over $4 million in community-based projects.

 

To learn more, please visit KSCU’s website.

 

The Opportunity: President & CEO

Reporting to the Board of Directors, and guided by the mission and values, the President & CEO is accountable for the execution of the strategic plan for Kootenay Savings Credit Union and its subsidiaries (KSCU) to achieve financial strength, long term sustainability and creation of value for our member and communities. The President & CEO is responsible and accountable for the overall leadership and direction of KSCU’s growth, strategic partnerships, financial sustainability, community engagement and relationships with internal and external stakeholders.

 

The ideal candidate will possess the following qualifications and experience:

  • MBA or equivalent level of education in a related relevant field of study,
  • Several years progressive experience in an executive capacity (ideally CEO level) in the financial industry managing multiple and significant functional areas,
  • Advanced understanding of credit union operational principles and practices, and
  • Exceptional financial acumen and deep understanding of budgeting, forecasting, and reporting.

 

The complete opportunity profile can be viewed: Here

 

Contact: Nick Lay or Greg Longster

Leaders International Executive Search

#880 – 609 Granville Street

Vancouver, BC V7Y 1G5

Phone: (604) 688-8422

Email: vancouver@leadersinternational.com

 

BRANCH MANAGER: INVERMERE/RADIUM, BC

KOOTENAY SAVINGS CREDIT UNION
Kootenay Savings, the region’s leading credit union with over $1 billion in assets, over 39,000 members and over 200 employees, continues to strive to fulfill our vision:

To be the best provider of financial services and the best place to work in the communities we serve.

Do you…embrace change and thrive in an ever-evolving work environment? Are you a natural leader who aspires to make a positive difference each and every day? Are you a motivated self-starter with a proven track record of success in sales leadership and business development?

If so…we should talk.

We’re looking for someone who thinks strategically, who can plan for today, and can envision future opportunities that align with our long-term strategies to lead our Invermere and Radium branches. The ideal incumbent is a leader who drives for results and success and brings a leadership presence and core values that will influence, motivate and inspire our people. The Branch Manager works in both the Invermere headquarter branch and the Radium satellite branch.

With a bachelor’s degree or designation in business studies, combined with seven or more years’ financial industry experience, you’ll be well-positioned to lead your teams in a sales & service-oriented environment. Your knowledge of all facets of branch banking operations, along with excellent personal and business lending skills and the ability to create and act upon all business opportunities will ensure the continued growth and profitability of the branches. Proven leadership, communication and sales skills will allow you to work effectively with members and employees at all levels and in all departments within Kootenay Savings. Your proficiency in computer technology and your understanding of policy administration will enhance your ability to manage information and processes. Your strong understanding of change management principles and the ability to adapt to changes in the external environment and organization allows you to support and lead your teams through the rapid evolution of financial service delivery. As an active community supporter, your values align closely with ours.

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return, we offer a total rewards package that includes:

• Competitive salary and benefits
• Paid vacation, sick time, and floating holidays
• Continual training, development, and coaching
• Confidential employee and family assistance program
• Unique staff benefits on products such as bank accounts, loans & mortgages
• The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiatives
• Being part of an organization that puts their community and employees first
• Being part of a talented and dedicated team who improve our members’ financial lives

You’ll be rewarded with a satisfying career in an organization that incorporates many leading-edge strategic initiatives with opportunities for supported professional growth and career advancement. If you are a team player ready to take on an exciting challenge in a progressive, employee-focused environment, we’d like to hear from you!

Surrounded by the stunning Rocky and Purcell Mountain ranges and nestled in the majestic valley of a thousand peaks, Invermere and Radium Hot Springs are in the Columbia Valley of the East Kootenays. Invermere is situated on Lake Windermere which is one of the warmest and largest lakes in the region attracting boating and swimming enthusiasts as well as fishing and outdoor skating activities. It is a hub for world-class skiing, golf, hiking, rafting, climbing, and mountain biking. Radium Hot Springs, an idyllic mountain town just 15 minutes away from Invermere, is a place for both adventure and relaxation.

For more information about the Invermere/Radium region, please visit imaginekootenay.com/community/columbia-valley-bc/.

For more information about Kootenay Savings, please visit www.kscu.com.

To apply: Please visit the careers section of our website at www.kscu.com to complete the application questions and submit your cover letter and resume.

Closing date: Open until filled

We thank all applicants for their interest; however, only short-listed applicants will be contacted.

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