Manager, Regulatory Practices

The Credit Union Deposit Guarantee Corporation is a not-for-profit public agency of the Government of Alberta that guarantees deposits and provides risk-based regulatory oversight to enable a safe and sound credit union system in Alberta.  Our primary roles include:

  • Providing a 100% guarantee of deposits held with Alberta credit unions
  • Regulating credit unions and enforcing the Credit Union Act
  • Revising, advising and directing credit unions on sound business practices
  • Monitoring credit union performance and implementing appropriate actions to improve performance and reduce risks
  • Establishing individual credit union loan approval limits and providing an appropriate adjudication process for loans that exceed these limits

The Manager, Regulatory Practices, reports to the Assistant Vice President, Planning, Analytics & Regulatory Practices and is responsible for scanning the financial sector environment towards the identification, development, and communication of financial sector regulatory practices and prevention initiatives. A key function of the position is as a resource to update and maintain the Corporation’s prudential regulatory framework which address all financial and non-financial risks within the Alberta credit union system.  The position requires interaction with internal and external stakeholders through written communications and in person to gather requirements regarding guidance, model policies, standards etc. This is an excellent opportunity to pursue a career in financial services regulation and be a part of the credit union system.


  • Lead and coordinate the development, maintenance and communication of the Corporation’s communications to credit unions including the standards of sound business and financial practices, the issuance of guidance, guidelines, model policies, discussion papers etc.
  • Monitor the regulatory environment including legislation, regulations, guidelines, directives, etc. from other jurisdictions (provincial, national, global) to identify opportunities and make recommendations to enhance or use to leverage our programs.
  • Develop, update, and maintain the Corporation’s regulatory framework (including processes, risk assessment and rating guidelines, models, and tools such as the Risk Matrix and business intelligence applications) to be used by employees in their role of monitoring credit unions.
  • Update existing and develop new conceptual models and tools, including roll-out, user training and documentation, to be used by the regulation & risk assessment team to monitor credit union risks.
  • Maintain documentation of internal processes for regulation and risk assessment for off-site monitoring and on-site verification of the credit unions.
  • Standardize consistency and professionalism of communication to the credit union system.
  • Minimal travel 4-5 times per year may be required.


  • 3 years of job related experience in a financial services, public policy, or regulatory environment or an equivalent combination of education and experience.
  • Financial institution experience in one or more of the following areas is required – Credit Portfolio Risk, IT/Cyber Risk Governance frameworks and risk modelling. In addition, experience working on market risk including asset liability management, operational risk, treasury management and financial institution strategy & risk are assets.
  • Knowledge of and ability to research and interpret policy, legislation, and regulation is an asset.
  • Bachelor’s degree and/or an equivalent combination of education and 4+ years financial sector experience. Chartered Professional Accountant (CPA), Financial Risk Manager (FRM), or Chartered Financial Analyst (CFA), designation(s) is an asset.
  • Strong communication (e.g. verbal, active listening, technical writing), presentation, problem-solving, and critical thinking skills are required.
  • Advanced technical writing including policy development is required.
  • Ability to develop complex financial models is an asset


  • Commensurate with qualifications and experience
  • Comprehensive benefits program and professional development opportunities
  • Commitment to work/life balance
  • Excellent downtown Edmonton office (remote work until further notice)

CLOSING DATE:   until filled

We will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. We are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process.

If you are interested in applying for this position, we invite you to send us your résumé and cover letter in strict confidence. We thank all applicants for their interest as only those selected for an interview will be contacted.


Credit Union Deposit Guarantee Corporation, Attention:  Human Resources


Loans Officer

At ABCU Credit Union Ltd. (ABCU) our culture is based on our passion to be financial professionals that are dedicated to doing what is right for our credit union and our members.  We embrace employee strengths and strive to empower employees to make the right decisions quickly and accurately every day.  Our team members are provided with the tools to deliver a meaningful member experience in an environment that values and supports their contributions.

The Loans Officer role is a key member of ABCU’s credit team.  The primary responsibility is to proactively manage the consumer credit needs of our members.


  • Three to five years of job-related/industry experience.
  • Proficient use of Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work efficiently without sacrificing accuracy is essential.
  • Comfort and ability to work with a high level of detail/accuracy.
  • Completion of CUIC General Studies Program preferred or working towards (may be waived depending upon experience).
  • A combination of post-secondary education and work experience will be considered.


  • Post-secondary degree or diploma preferred.


  • Retain and consolidate of existing member to the Credit Union.
  • Attract new credit opportunities.
  • Work closely with Credit Advisor, Loans Administrator, Contact Centre, and Branch staff.
  • Successfully complete the “Personal Lending and Mortgages Course” (PLM) offered through Canadian Securities Institute within 6 months of hire.
  • Successfully complete the “Personal Financial Services Advice (PFSA)” offered through Canadian Securities Institute within 1 year of hire.
  • Requires expert knowledge of consumer lending products and sales techniques.

Interested candidates please provide a cover letter, salary expectations and resume to Cindy Bennett at

ABCU Credit Union thanks all applicants for their interest; however, only those selected for an interview will be contacted.

Closing date: This position will remain vacant until a suitable candidate is identified.

Job Types: Full-time, Permanent

Manager, Regulation & Credit Risk Assessment

The Credit Union Deposit Guarantee Corporation provides risk-based regulatory oversight and a deposit guarantee to enable a safe and sound credit union system in Alberta.

This position reports to the Assistant Vice President, Regulation and Credit Risk Assessment and is accountable for the oversight of the credit risk management function and processes at assigned credit unions.  Key responsibilities include; credit adjudication, credit risk identification and mitigation, communicating with various levels of management and Boards of Directors within the credit union system to address risk findings, and promoting the safety and soundness of the Alberta credit union system.

This is an excellent opportunity to pursue a career in credit risk management within financial services regulation and be part of the credit union system. We invite qualified applicants to consider joining our team, as  Manager, Regulation & Credit Risk Assessment.

  • Adjudicates credit applications within assigned lending limits and completes loan reviews for assigned credit unions to ensure acceptable risks are underwritten.
  • Confirms credit risk management trends and appropriate credit risk practices are in place at credit unions by off-site credit risk monitoring and on-site compliance verifications.
  • Leads or supports credit risk assessment for 2-3 credit unions/year, with approximately 1 week in duration on-site for compliance verification
  • Prepares accurate and meaningful internal documentation and external credit risk assessment reports.
  • Consults proactively on emerging issues with assigned credit unions and develops recommendations for changes to guidelines, procedures and best practices.
  • Works independently and as part of a team.
  • Travel may be required to credit unions within Alberta once all public health orders, during COVID-19, have been lifted.
  • 7 years of recent experience in commercial credit underwriting and credit adjudication, with additional experience in mid-sized loans with a broad scope in industries, including commercial real estate, hospitality, agriculture, and consumer from a financial institution in Canada.
  • University degree in a related discipline e.g. business/finance/accounting, risk management certification, etc. is preferred.
  • An equivalent combination of education and experience will be considered.
  • Strong understanding of credit risk management principles, including portfolio risk, lending to high risk industries and inherent credit risks.
  • Comprehensive knowledge of loan underwriting standards, lending guidelines and loan security documentation
  • Experience in the Alberta credit union system is an asset
  • Demonstrated ability to exercise sound judgement and apply an analytical approach to problem solving and decision making.
  • Collaborate with and lead in both small and large team environments.
  • Excellent relationship building skills with the ability to communicate both verbally and in writing with a wide variety of people.
  • Strong computer competency in Microsoft Office Suite.
  • Commensurate with qualifications and experience
  • Comprehensive benefits program
  • Commitment to work and life balance
  • Excellent downtown Edmonton office (currently remote due to the pandemic)
CLOSING DATE: When position is filled.

We will provide reasonable accommodation at any time throughout the rescruitment and selection process for applicants with disabilities or for those who require the job posting in an alternate format. We are an equal opportunity employer committed to a confidential, inclusive and accessible recruitment and selection process.

If you believe that this position could be a good fit for you, please send your résumé directly to our HR team at

We thank all interested applicants; however, we will only contact selected candidates.

Payments Manager

Peace Hills Trust is Canada’s largest and oldest First Nations owned federally regulated financial institution, and is also Canada’s only independent Trust Company.  We employ just under 100 people who serve more than 20,000 personal, business and First Nations customers, providing financial services to most regions of Canada through our network of 8 Regional Offices and electronic services.

Peace Hills Trust is wholly owned by the Samson Cree Nation of Maskwacis, Alberta. The Samson Reserve is situated 100 km south of Edmonton, Alberta. Our Corporate Office is located in Edmonton, Alberta.  Head Office is located, on reserve, in Maskwacis, Alberta.

To learn more about our business, visit

The Opportunity

We are looking for an experienced financial services leader to take on the new position of Payments Manager. This is an exciting time in the evolution of payments, and we are looking for someone who can jump into managing our current payments operations and help us grow and scale the payments function.  This role reports to the Vice-President Information Services, and will be located at our Corporate Office in Edmonton.

The Payments Manager will provide the vision and leadership for designing, developing and operating payment services for customers and internal operations. Responsibilities include influencing and directing the evolution payment services and operations to provide competitive payment services. The Payments Manager will ensure payments services operate in a reliable, secure, cost efficient, and strategically sound way, reflecting business needs and best practices in creating value for the company and our customers.

Some of the specific accountabilities of this role include:

  • Contributing to the development of goals, plans and budgets and the implementation of payment services that enable the Company to compete more dynamically and more profitably in an evolving and demanding industry.
  • Leading a team of employees that operate payment services, provide customer and internal support and perform centralized administrative services.
  • Collaborating with business leaders on emerging payments trends, payments initiatives and the promotion of payments services
  • Participating in the analysis and evaluation of staffing requirements to fulfill operational and growth requirements, including the evaluation of outsourcing vs. in-house provisioning.
  • Identifying and developing strategic partnerships with key IT suppliers, licenses and contracts, vendors and consultant organizations. Negotiates and manages outsourcing and service arrangements that support the delivery of payments services.
  • Managing all aspects of payment services operations for paid items (cheques), automated funds transfer (AFT), wire payments services, bill payment processing, customer automated funds transfer (CAFT) service, debit card issuing and payments, ATM fleet management and operations, Interac e-Transfer, and the Merchant Services program
  • Managing all payments documentation and reporting
  • Providing risk and compliance management, including identification, monitoring and mitigation of payment risks, managing internal controls, and cooperating with internal risk management processes and external compliance requirements.

Qualification and Skill Requirements:

We’re looking for someone with a post-secondary degree or diploma in a related field, and a depth of experience and understanding of retail and/or commercial banking payments in a financial institution environment, including payments operations.

To be our ideal candidate, you will also have:

  • A strong knowledge of financial products and services,
  • Experience with foundational payment services (paid items (cheques), automated funds transfer (AFT), wire payments, debit cards), and knowledge and experience with e-transfer, ATM and merchant services would be an asset,
  • Project management and process improvement leadership experience,
  • Sound planning, prioritization, analytical and problem-solving skills, and the ability to analyze and evaluate information from multiple sources and find solutions to complex problems,
  • Well-developed oral, written, presentation and interpersonal communications skills,
  • Strong initiative and customer service orientation and the ability to build effective relationships with stakeholders and service providers,
  • Demonstrated strengths in people leadership, coaching and development.

The Reward

  • The chance to make a big impact in a small organization, and to collaborate with leaders across the business,
  • Opportunity for advancement, and to grow the payments team,
  • Competitive compensation package and benefits,
  • Relocation support for moving to Edmonton, AB if required.
Back to Top