About Us
First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 70% Indigenous employees working at locations across Canada.
About the Role
Reporting to the Business Solutions Manager, the Application Specialist will provide operational support for the front-line staff using DNA, online banking and various other systems. This position will act as a resource on a number of projects as required and participate in testing changes to systems. If you have previous banking experience and are looking to move out of customer facing to a more back office operational role or you have worked in a previous Help Desk role, this may be the position you are looking for. This role is permanent full-time. There is an option to be based in our Saskatoon, Saskatchewan Head Office or one of our branch locations, with the flexibility to work remotely, in the office or a hybrid of the two.
Qualifications:
- Experience with banking systems (preference to Fiserv – DNA Banking System)
- Experience with online banking systems
- Strong analytical and organizational skills
- Exceptional time-management and administrative skills
- Friendly enthusiastic self-starter and strong team player
- Flexible and willing to take on tasks as assigned
We are passionate about creating an inclusive workplace and value and respect diversity of our staff.
We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until the position is filled.
We thank all candidates for their interest, however, only those selected for an interview will be contacted.
About Us
First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 70% Indigenous employees working at locations across Canada.
About The Role
As the Application & Implementation Specialist, you will be responsible for configuration changes, release management, implementation of new features, products and services, and ongoing support for a number of applications within the Bank. This position will handle Tier 2/3 incoming support requests, work with internal teams and third-party vendors to ensure resolution of requests as per agreed service levels and provide timely escalations when applicable. This is a permanent full-time opportunity. Candidates from all Canadian regions will be considered, with preference given to those able to work out of our Saskatoon, Saskatchewan office, which is located on First Nations land.
About You
You are technically savvy and can quickly learn and master new application software. You have a strong understanding of implementing business applications; experience using core banking systems with a preference of Fiserv DNA and digital banking systems with a preference of Member Direct/Forge. Curious, quick learner who can research and provide support for software and system issues.
You must have:
- A Bachelor’s in Computer Science, Information Technology or related field
- Four (4) years of experience in financial services industry or four (4) years of experience in IT in a similar role
- Demonstrated experience implementing and supporting business applications
- You possess strong interpersonal and communication skills and are able to build professional business relationships in and outside the Bank
- You possess a strong commitment to customer satisfaction and teamwork
- Acceptable criminal record and credit checks
We are passionate about creating an inclusive workplace and value and respect diversity of our staff.
We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until it is filled.
We thank all candidates for their interest, however, only those selected for an interview will be contacted.
