Branch Manager

Grand Forks Credit Union (GFCU) is a member owned financial institution in Grand Forks, BC, serving over 8,000 members since 1949. Our assets exceed $275 million and we offer our members full service financial needs including chequing accounts, demand and term deposits, personal mortgage and business loans, and many other services offered by banks and brokers. We are owned and controlled by the very people who use our services – our members. At GFCU, we have a values-based banking approach. That means we operate with integrity, we celebrate innovation, and we work to make a meaningful difference for our members and our community – every day.

Grand Forks is the perfect backdrop for families and retirees, with a strong commitment to healthy living, affordability, and great quality of life. Located between the Okanagan Valley and the Kootenays, our community is surrounded by fresh, pristine water from the Granby and Kettle Rivers and is nestled in a breathtaking and unique east/west running Valley. Grand Forks offers it all – to learn more, please visit:

https://www.investgrandforks.com

THE OPPORTUNITY

We are looking to hire a Branch Manager – reporting to the CEO, who will be directly responsible for effective day to day operations, thinking strategically, planning for today, and envisioning future opportunities that align with the Credit Union’s strategic goals and corporate vision.  The ideal incumbent is a leader who drives forward results and success, and brings a leadership presence and core values that will influence, motivate, and inspire our people.

  • 5+ years management experience providing retail and commercial loan, deposit, and wealth management services preferably in a Credit Union or banking environment.
  • University degree in commerce, business administration or related field, or completion of the CUIC Management Studies Program.
  • Proven proficiency in the development and implementation of sales and service strategies and tactical plans with sales leadership and coaching experience.
  • Strong understanding of change management principles and excellent time management skills with a demonstrated ability to work independently, prioritize, meet deadlines, and exercise sound judgement.
  • Previous experience managing in a unionized workforce environment.
  • Candidates with a combination of education and experience may be considered

KEY RESPONSIBILITIES

  • Partner with the leadership team and organization to ensure successful execution of corporate strategy with emphasis on the member experience, financial performance, and operational excellence.
  • Be a leader and role model focusing on the retail branch sales, service, and support teams to deliver outstanding member service and growth while seeking continuous process improvement
  • Foster a positive work environment where employees are inspired, coached, encouraged, motivated, and developed to achieve their individual goals and corporate strategic objectives.
  • Own and manage effective day to day operations, overseeing quality work standards, internal and external audit standards, and regulatory compliance, achieving sales targets within a member centric environment.
  • Provide consistent focus and direction of the organization’s objectives, establishing milestones and benchmarks for success, celebrating accomplishments while effectively communicating and sustaining the vision and values.
  • Act as advisor in your areas of expertise while participating in a variety of related activities including but not limited to strategic and operational planning and budgeting, human resources development and enterprise risk management.

REWARDS

At GFCU you have the ability to bring your ideas and express your opinions in an industry where change and innovation is constant. As an employer, GFCU provides challenging and innovative work, competitive salary and benefits, and the opportunity for professional career growth.

We believe our greatest asset is our people and we work hard to support and empower them. If you are a team player, goal-oriented and looking to build a career in the financial services industry, we would like to hear from you!

Grand Forks Credit Union is an equal opportunity and living wage employer. Only applicants who are legally entitled to work in Canada can be considered for employment. We thank all candidates for their interest; however, only those under consideration will be contacted.

Vice President, Operations

Grand Forks Credit Union (GFCU) is a member owned financial institution in Grand Forks, BC, serving over 8,000 members since 1949. Our assets exceed $275 million and we offer our members full service financial needs including chequing accounts, demand and term deposits, personal mortgage and business loans, and many other services offered by banks and brokers. We are owned and controlled by the very people who use our services – our members. At GFCU, we have a values-based banking approach. That means we operate with integrity, we celebrate innovation, and we work to make a meaningful difference for our members and our community – every day.

Grand Forks is the perfect backdrop for families and retirees, with a strong commitment to healthy living, affordability, and great quality of life. Located between the Okanagan Valley and the Kootenays, our community is surrounded by fresh, pristine water from the Granby and Kettle Rivers and is nestled in a breathtaking and unique east/west running Valley. Grand Forks offers it all – to learn more, please visit: https://www.grandforks.ca/about-grand-forks/

THE OPPORTUNITY

We are looking to hire a Vice President Operations – as a member of the executive team, you’ll play a key role in achieving strategic goals, promoting our corporate vision, and being an advocate within our community. To be our ideal candidate, you are strongly aligned to the values and integrity of the credit union system and have:

· A post-secondary degree in Commerce, Business Administration or related field, or completion of CUIC‘s Management Studies Program, plus 8+ years recent, related experience in a senior management role in financial services.  An equivalent combination of education and experience will be considered.

· A wealth of operational experience that includes a background in sales and credit, as well as have excellent problem solving, project management, time management skills.

· Previous branch manager experience in a unionized workplace with a solid background in employee and labour relations is required.

· A demonstrated ability to lead people and create a motivating and engaging work environment

· Skilled communication and interpersonal skills with the ability to build relationships with staff, members, colleagues, and external partners

· Passion, flexibility and care deeply about people and making a difference in the community you live

· A strong understanding of Canadian credit union industry trends and knowledge of all Provincial and Federal regulatory requirements, such as PCMLFTA, PIPA, LTA, etc.

KEY RESPONSIBILITIES

· Ensure the effective delivery of day to day operations including the achievement of quality of work standards, internal and external audit standards, regulatory compliance, and commercial and retail credit functions.

· Ensure a coordinated and balanced approach to the creation and execution of operational planning and budgeting, human resources development, and enterprise risk management.

· Create an alignment of innovative operational strategies that support the credit union’s strategic goals and objectives for growth and profitability.

· Provide leadership, clarity of purpose, management, and coaching support essential to the achievement of the Credit Union’s day to day operational objectives.

· Lead in a professional, courteous, and respectful manner, acting as role model in a culture driven by operational efficiency and member advocacy.

· Emphasize professional development and team building while staying current on new developments in the financial services industry.

· Provide support to the Board of Directors and committees of the Board on an as needed basis.

· Act on behalf of the CEO in their absence and assume selected duties of other managers as needed.

REWARDS

At GFCU you have the ability to bring your ideas and express your opinions in an industry where change and innovation is constant. As an employer, GFCU provides challenging and innovative work, competitive salary and benefits, and the opportunity for professional career growth.

We believe our greatest asset is our people and we work hard to support and empower them. If you are a team player, goal-oriented and looking to build a career in the financial services industry, we would like to hear from you!

Grand Forks Credit Union is an equal opportunity employer.  Only applicants who are legally entitled to work in Canada can be considered for employment.  We thank all candidates for their interest; however, only those under consideration will be contacted.

Grand Forks Credit Union uses a centralized application service – please apply electronically by visiting the following link:

https://www.indeedjobs.com/grand-forks-credit-union/_hl/en_CA?cpref=JXWAtnzf3XWjLOi4YeVNLqF8RN6a-VzuH9iUDiVRIR8

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