Remote – Credit Union Careers

Senior Compliance Consultant, AML/ATF

Senior Compliance Consultant, AML/ATF

National Consulting Limited (NCL) is looking for a seasoned professional to assist in the implementation and delivery of required compliance initiatives with Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) compliance programs to meet the needs of our credit union clients. This position reports to the VP Business Solutions and works closely with credit unions, legal counsel, government and CCUA to research issues, analyze information and develop procedures for credit unions.

The Job

The successful candidate must be able to work independently as this is a remote (work-from-home) position. Key responsibility areas of the position include maintenance and application of comprehensive compliance policies and procedures, providing AML/ATF guidance and form support, risk assessments related to money laundering and terrorist financing and developing and implementing risk mitigation measures where the risk is high, monitoring medium to high-risk accounts and AML reporting requirements. In addition to compliance advisory services, this role participates in the development and delivery of specialized training for our clients to ensure an on-going compliance training program is available for employees as it relates to their job functions.

This is a permanent, full-time position (37.5 hours per week). Occasional travel and in-person attendance may be required. Computer equipment is supplied.

The Candidate

The ideal candidate will possess:

Minimum 5 years’ experience in the credit union or co-operative system providing operational support in the areas of Anti-Money Laundering (AML) and Terrorist Financing (ATF), Canadian Anti-Spam Legislation (CASL), and Privacy.
Experience with AML Software. Verafin experience would be beneficial.
A Canadian Anti-Money Laundering and Terrorist Financing designation
Other regulatory compliance or risk management experience or designations
Strong interpersonal skills, you will build trusting relationships with credit union management and deliver excellent client experience.
Strong communication, organizational and facilitation skills.

The Compensation

NCL offers a competitive compensation package. Salary will depend on qualifications and experience. Benefits include a matched superannuation pension plan; group benefits (health, dental, life and disability insurance, healthcare spending allowance and wellness program), and paid personal days off.

If being part of our team interests you, please submit a resume and cover letter, in confidence, to hr@nationalconsultinglimited.com by Tuesday, April 23.

We appreciate the interest of all applicants; however only those under consideration will be contacted.

National Consulting Limited is owned by a consortium of 25 Saskatchewan credit unions and partners with credit unions across Canada to provide expertise in Risk Services such as Compliance, AML, Fraud Protection, Privacy, Procurement, Banking and Card Services.

Collection Specialist

We are expanding our team to help us evolve through the next stage of our growth journey, and we want you to help shape our future. We now have a career opportunity for a Full Time Collection Specialist. This position may work in branch (Saskatoon or Regina) or remotely within Saskatchewan.

As the Collection Specialist you will be….

Responsible for mitigating risk to the credit union through default management and recovery of funds for consumer and commercial loans and mortgages. This includes:

Working closely with members to preserve relationships and change behaviors while minimizing defaults.
Negotiating payment plans and settlements to facilitate debt repayment to help members get back on track.
Managing a portfolio of member relationships.
Collaborating with the Credit Team and Finance Department to address complex collection issues and minimize credit loss.

As the Collection Specialist you are ….

Highly knowledgeable with a strong background in lending and well-informed on policies, procedures, collection methods and legislation.
A strong communicator with solid skills for interacting with members and the team in a professional and courteous manner, especially during negative and adverse situations.
An excellent negotiator and problem solver, with the ability to effectively work with retail and business members to find mutually beneficial strategies and solutions to preserve relationships while ensuring timely debt recovery.
Able to analyze customer financial situations to assess their capacity to repay debts and determine appropriate collection actions.
Highly organized with exemplary time management skills, able to prioritize daily work and plan for deadlines, peak periods and unexpected situations where decisions are extremely time sensitive.

If you are motivated by the thought of this challenge ….

And can demonstrate success through 2-3 years of lending, adjudicating or related collection experience with a degree or diploma in finance or business administration (considered an asset), along with proficient knowledge of Customer Relationship Management software and experience in problem solving and conflict resolution, then this position may be for you!

Get to know us

TCU Financial Group is a credit union grown by Saskatchewan people. For 70 years we’ve been rooted in the province of Saskatchewan, creating our story, growing and evolving alongside the needs of our members. We provide a full suite of financial solutions to people and businesses across the province and one thing that has never changed – our heart remains committed to the people and the communities we serve.

Rewarding times ahead

To support the evolution of our organization, we need talented people who are passionate about creating and delivering meaningful financial solutions for our members. In addition to providing competitive compensation, benefits and pension programs, we support our TCU Financial Group Team and their families by providing an enhanced vacation program to enjoy time doing what they love outside of work.

Thank you for your interest in exploring your future with us!

Please submit your resume and cover letter to:

Human Resources Department
TCU Financial Group
Email: hr@tcu.sk.ca

Business Solutions Support Specialist

National Consulting Limited (NCL) is actively seeking an experienced professional with a good understanding of credit union operational compliance (Deposit, AML, Privacy, Lending & Fraud) to assist in providing solutions to our credit union-based clients nationwide. This position reports to the VP Business Solutions.

The Job

The successful candidate must be able to work independently as this is a remote (work-from-home) position designed to provide support to the business units of NCL. Key responsibility areas of the position include:

Assist various business units with initiatives when required,
Ability to develop and deliver training courses on various compliance-related topics,
Participate in compliance-related projects,
Application of Anti-Money Laundering (AML) and Terrorist Financing (AFT), Canadian Anti-Spam Legislation (CASL), Privacy, CU Market Code of Conduct, Deposit and Lending compliance,
Assist in research related to compliance business area,
Work in Adobe Acrobat, MS Office 365 applications, SharePoint, and website administration.

This is a permanent, full-time position (37.5 hours per week). Occasional travel and in-person attendance may be required. Computer equipment is supplied.

The Candidate

The ideal candidate will possess:

Minimum 2 years’ experience in the credit union or co-operative system providing operational support in the areas of Deposit and/or Lending compliance.
Understand Anti-Money Laundering (AML) and Terrorist Financing (ATF), Canadian Anti-Spam Legislation (CASL), Privacy, and CU Market Code of Conduct.
A Canadian AML, ATF or other regulatory compliance or risk management designation would be beneficial.
Exceptional communication, interpersonal and organizational skills; you will build trusting relationships with credit union management and deliver excellent client experience.

The Compensation

NCL offers a competitive compensation package. Salary will depend on qualifications and experience. Benefits include a matched superannuation pension plan; group benefits (health, dental, life and disability insurance, Healthcare Spending Allowance, Wellness Program), and paid personal days off.

If being part of our team interests you, please submit a resume and cover letter, in confidence, to hr@nationalconsultinglimited.com by March 11, 2024. We appreciate the interest of all applicants; however, only those under consideration will be contacted.

Digital & Banking Services Manager

National Consulting Limited (NCL) is actively seeking an experienced professional to lead the delivery and oversight of digital and core banking services and technology solutions, for credit union clients nationwide in Canada.

The Job
The successful candidate must be able to work independently as this is a remote (work-from-home) position. Key responsibility areas of the position include:

Manage contractual arrangements and relationships with external vendors and the client base
Negotiate contracts to take advantage of bulk purchasing for participating credit unions
Ensure that NCL’s service offering and solutions evolve and enhance credit unions’ market competitiveness
Relationship management with credit unions, system partners, and vendors
Develop and maintain strategic partnerships
Advocate for credit union business needs for product and service development initiatives

This is a permanent, full-time position (37.5 hours per week). Occasional travel and in-person attendance may be required. Computer equipment is supplied.

The Candidate
The ideal candidate will possess:

Minimum 5 years’ experience in the credit union or co-operative system
An undergraduate degree in Commerce, Business Administration, Computer Sciences, or related field
Strong interpersonal and negotiation skills
Exceptional communication, organizational and facilitation skills
Knowledge of host banking systems and digital banking services and their application to the technology used by credit unions
Ability to prepare strategic and operational plans for product lines to meet targets and budgets, and align with the overall business strategy
Proficient in all aspects of Microsoft 365 software.

The Compensation
NCL offers a competitive compensation package. Salary will depend on qualifications and experience. Benefits include a matched superannuation pension plan; group benefits (health, dental, life and disability insurance, and a Healthcare Spending Allowance, Wellness Program), and paid personal days off.

If being part of our team interests you, please submit a resume and cover letter, in confidence, to hr@nationalconsultinglimited.com by February 14, 2024.We appreciate the interest of all applicants; however only those under consideration will be contacted.

Director of Omnichannel Experience

We are expanding our team to help us evolve through the next stage of our growth journey, and we want you to help shape our future. We now have a career opportunity for a Director of Omnichannel Experience. This position may work in branch or remotely within a flexible work environment. Travel to Saskatoon and Regina will be required.

As the Director of Omnichannel Experience you will….

Develop and implement an omnichannel strategy that integrates various digital platforms, as well as a contact centre strategy promoting a cohesive member experience, both of which will align with TCU’s vision of the future. You will be responsible for providing leadership to the contact centre team while coaching and developing high functioning member centric employees to deliver seamless member experiences across various communication channels.

You will also be responsible for:

Supporting a constructive culture through teamwork, positive collaboration and owning your own and TCU’s success.
Fostering an environment of adaptability and continuous learning within the contact centre team.
Establishing key metrics for evaluating omnichannel performance and using data analytics to derive insights, identify trends, and drive continuous improvement.
Identifying emerging channels and technologies to stay ahead of communication trends.
Providing leadership support through collaboration with all business lines including Retail Banking, Wealth Management and Business Solutions.

As the Director of Omnichannel Experience you are ….

A strategic thinker, with a deep understanding of omnichannel technologies, member engagement and operational excellence.
A dynamic leader of people, who promotes a highly accountable and achievement-oriented team.
Able to individualize your management and coaching approach, allowing employees to develop and become capable of delivering results to their full potential.
A change advocate, aware of opportunities for process re-engineering and the ability to solicit team support in implementing plans with a high level of acceptance.
Professionally accomplished, with an established track record of developing a cohesive and empowered team with a high level of trust and commitment to each other and the organization.

If you are motivated by the thought of this challenge ….

And can demonstrate success through a minimum of 5 years of proven experience in a senior leadership role (within a contact centre or financial institution), combined with a bachelor’s degree in business administration or a related field, then this exciting opportunity to shape the future of our contact centre may be the one for you!

Get to know us

Rewarding times ahead

Thank you for your interest in exploring your future with us!

The deadline for this career opportunity is Friday, February 2, 2024.

Please submit your resume and cover letter to:

Human Resources Department
TCU Financial Group
Email: hr@tcu.sk.ca
Web site: www.tcufinancialgroup.com

Systems Administrator

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 70% Indigenous employees working at locations across Canada.

About The Role

As Systems Administrator you will plan, implement, troubleshoot, and maintain cloud infrastructure and services on the Microsoft Azure platform and play a leading role in advancing the organization’s cloud strategy. You will collaborate with other IT team members, manage various systems, and develop tools to automate processes and improve efficiency. Additionally, you will troubleshoot technical issues, propose improvements, and contribute to the establishment of cloud governance frameworks. This is a ‘jack of all trades’ role in which you will have your hands in all facets of our technology stack. This is a permanent, full-time opportunity with the option to work remote, hybrid or in-office.

Here’s what you will be doing:

Design, implement, configure, and administer Azure IaaS environment as well as other Cloud Services
Oversee endpoint management, Microsoft Defender, Intune, Conditional access, and patch management
Manage and support Microsoft 365 services and applications
Ensure all IT infrastructure (local or cloud) is administered with emphasis on availability, reliability, security, and scalability
Develop and maintain backup systems and disaster recovery processes, regularly test, and validate data and processes
Investigate and resolve any technical issues, coordinating with team members or external support providers as necessary
Identify propose, develop, and implement cloud administration and management practices/processes/tools to automate and improve efficiencies of current/new systems and service.
Optimize Azure buildouts for cost/performance (VM optimization, reserved instances, etc.).
Keep current on modern technology trends and products, providing guidance to team members and direction on new project options
Develop and maintain documentation

What we are looking for:

6-8 years of work experience as a Systems Administrator in a Microsoft environment
At least 3 years of cloud administration experience managing Azure IAAS including resource groups, servers, storage, backup/DR Recovery
At least 3 years managing O365 servers (Exchange, SharePoint, OneDrive, Teams, etc.)
At least 3 years’ experience configuring and managing firewalls and switches
Experience writing scripts (PowerShell) to automate processes
Advanced knowledge of Active Directory, DNS, DHCP, Group policy
Excellent organization/time management/prioritization skills
Excellent analytical skills
Work effectively in a fast-paced environment
Well-developed interpersonal skills.

What will make you stand out:

Azure Solutions Architect (AZ-303), Azure Administrator Associate (AZ-104) and Designing Microsoft Azure Infrastructure Solutions (AZ-305)
Experience managing Meraki and Palo Alto firewalls and VPNs
Experience with Azure Virtual Desktop
Other industry certifications related to security and networking

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until it is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Senior Business System Analyst & Reporting Specialist

About Us

About the Role

As a Senior Business System Analyst & Reporting Specialist you will be part of the IT team and report to the Manager Business Solutions. You will have a disciplined approach in supporting, maintaining, and implementing business applications, data and business intelligence, and banking and payment systems, all while working towards continuous improvement in the support and development of business processes. This role requires solid team collaboration while working in a complex environment. This role is permanent full-time. There is an option to be based in our Saskatoon, Saskatchewan Head Office or one of our branch locations, with the flexibility to work remotely, in the office or a hybrid of the two.

About You

You are an analytical thinker with a strong understanding of business needs and objectives, who has the ability to utilize systems to meet business goals
an effective communicator who can work across departments, and with individuals who have competing priorities
you have a strong understanding of implementing business applications
experience using core banking systems with a preference of Fiserv DNA and digital banking systems with a preference of Member Direct/Forge
possess strong analytical skills
experience in data analytics, reporting, and SQL query
some familiarity with Lodestar or similar platform.

What we’re looking for:

an undergraduate Computer Science degree or equivalent
six (6) years in the financial industry and three (3) years in business analysis
experience in contract drafting and dealing with financial legal issues and transactions, preferably in a regulated financial services environment with experience in dealing with multiple regulatory frameworks in different jurisdictions
ability to prepare detailed specifications, use cases, user stories, workflows, and other supporting documentation for the development of modifications and enhancements
high level of proficiency with Microsoft applications
acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Security Architect

About Us

About the Role

As a Security Architect, you will be responsible for identifying security design gaps in existing and proposed architecture, the day-to-day operations of the in-place security solutions; identification, investigation and resolution of security breaches detected by those systems and identifying and mitigating risks to the Bank’s infrastructure and data assets. This is a permanent full-time position. We are open to remote, hybrid or in-office at our head office location in Saskatoon.

Here’s what you’ll be doing:

Support development, implementation, and management of security strategies, policies, processes, standards, and solutions that mitigate risk and maximize security, service availability, efficiency and effectiveness
Mitigate and manage cyber security threats
Participate in security incident responses. Conduct initial investigations of escalated security and network events
Maintain a library of documented response procedures
Assist with security assessments related to risk, controls, implemented control procedures, and vulnerabilities for both on premise and cloud-based solutions
Support development of technology related risk reporting
Participate and provide advice / guidance on projects of varying complexity.
Influence behavior to reduce risk, foster a strong security culture
Input into the Disaster Recovery and Business Continuity plans and participation in testing of plans as required
Support various Infrastructure and Business projects by providing input on security technologies and operational practices
Assist in the management and monitoring of IDS, IPS, firewall, log management, SIEM and antivirus
Maintain current knowledge of applicable privacy laws
Creation and delivery of monthly Security Awareness Training for staff
Perform security audits against policy, processes, departments, applications and vendors.
Perform vulnerability analysis in pre-production and production applications & systems using standard application vulnerability scanning tools

What we’re looking for:

Bachelor’s degree or diploma in information systems, computer science, cybersecurity, or related field, with a minimum of five years of related experience
Understanding of information security standards (e.g. ISO 17799/27002, NIST CSF etc.), rules and regulations related to information security and data protection
Relevant security and architecture certifications (such as CISSP, SABSA, TOGAF)
Proven experience understanding current state, desired capabilities and documenting target architectures, gaps, and roadmaps
Experience in developing security designs and performing design reviews coupled with an ability to assess security implications for introduction of new or differing technologies within the environment
Experience with implementing security management /security governance tools; creating/maintaining security policies and procedures and educating developers/solutions architects
Excellent leadership skills
Analytical and problem-solving skills
Organizational and time-management skills
Ability to maintain high levels of confidentiality
Friendly enthusiastic self-starter and strong team player
Flexible and willing to take on tasks as assigned
Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Insurance Specialist

CUSO Wealth Strategies Inc.

Insurance Specialist Contractor Service Opportunity

About CUSO Wealth Strategies Inc.

Its Head Office is in Kelowna, BC. CUSO Wealth Strategies Inc. provides wealth management strategic and best practices support to credit unions. CUSO was established in 2012 with the purpose of assisting small to mid-sized credit unions create, maintain, and assist with the day-to-day management of a sustainable, profitable, and compliant wealth management subsidiary. CUSO works with 7 BC and Alberta credit unions partners with combined assets of more than $1 billion.

Service Opportunity

CUSO Wealth Strategies Inc. is looking to engage an experienced insurance specialist to provide coaching and case consultation services to the Financial Planners/Advisors in BC and Alberta based credit unions. The specialist will serve as a subject matter expert for the wealth management teams including providing advanced knowledge of tax and estate rules and strategies. The specialist will identify risk management to better serve credit union members and be familiar with concepts, insurance company products, illustration software, and processes.

Specific services to be provided include:

Coaching and case consultation with Financial Planners/Advisors
Relationship building with other credit union departments
Case work management and joint presentation with Financial Planners/Advisors to credit union members, individuals, families, business partners and small business owners

This is a self-employed/contractor relationship with CUSO for an initial 3-month contract with the possibility of extension based on the mutual agreement. The schedule of hours and location are flexible within BC or Alberta. Fee for services will be established with an hourly rate plus commission arrangement.

Qualifications and Credentials

10 years’ recent related experience preferably in consultative sales role(s)
A university degree in a related field is an asset.
Comprehensive understanding of wealth preservation and wealth transfer strategies for families, business owners, farmers, mass affluent, and HNW individuals
Experience with financial planning, tax, and estate knowledge and applications
Strong written, verbal communication, presentation, and interpersonal skills
Excellent time management, organization with attention to detail, problem solving and analytical skills.
Demonstrated ability to coach and mentor Financial Planners/Advisors
Proficiency with the MS Office suite of products, Microsoft Teams, and Zoom
Must be personable to connect and build rapport with credit union members and staff.
Current Insurance Council licensing in Life and Accident & Sickness is required.
Chartered Life Underwriter (CLU) designation or Certified Financial Planner (CFP) is required.

Other Requirements

Occasional travel will be required to locations in BC and Alberta.

Why CUSO Wealth Strategies?

We are a small, dedicated team of professionals committed to doing our best work in an inclusive, respectful, and supportive environment.
We encourage work & life integration and offer flexibility with hours and work location tailored to individual needs.
Our leadership team encourages growth, independence, service excellence and team camaraderie.
We believe in the cooperative model and work to support the sustainability and profitability of the credit unions we serve which in turn make a direct economic, social, and cultural impact in our communities.

How to Apply:

If you are interested in exploring this contractor opportunity, please submit your service proposal including resume/qualifications/bio in confidence to Ann Wong, Vice President, Business Development at awong@cuwealth.ca by December 15, 2023.

We thank you in advance for your interest in this opportunity. All proposals under consideration will be contacted.

AML/ATF Compliance Consultant

The Job

This is a permanent, full-time position (37.5 hours per week). Occasional travel and in-person attendance may be required. Computer equipment is supplied.

The Candidate

The ideal candidate will possess:

Minimum 5 years’ experience in the credit union or co-operative system providing operational support in the areas of Anti-Money Laundering (AML) and Terrorist Financing (ATF), Canadian Anti-Spam Legislation (CASL), and Privacy.
Experience with AML Software. Verafin experience would be beneficial.
A Canadian Anti-Money Laundering and Terrorist Financing designation
Other regulatory compliance or risk management experience or designations
Strong interpersonal skills, you will build trusting relationships with credit union management and deliver excellent client experience.
Strong communication, organizational and facilitation skills.

The Compensation

NCL offers a competitive compensation package. Salary will depend on qualifications and experience. Benefits include a matched superannuation pension plan; group benefits (health, dental, life and disability insurance, and a Healthcare Spending Allowance), and paid personal days off.

If being part of our team interests you, please submit a resume and cover letter, in confidence, to hr@nationalconsultinglimited.com by Friday, August 18, 2023.

We appreciate the interest of all applicants; however only those under consideration will be contacted.