Province: British Columbia

Marketing Insights Analyst

This is a great opportunity to join a creative and well-established team of marketing professionals! We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the Shuswap community. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)!

As SASCU’s Marketing Insights Analyst, you’ll turn data into valued insights that strengthen the actions of each member of the Marketing team and support SASCU’s growth. You’ll be a data subject matter expert on our members and customers, performing analysis of digital usage, surveys, campaign performance, new markets, and product opportunities. This role is critical to the development and operation of SASCU’s marketing automation and personalization strategy.

 

What you’ll do:

  • Analyze client information and competitive benchmarking to identify opportunities to optimize performance of marketing and sales efforts.
  • Collaborate with internal teams and third parties to identify new data sources and database/platform integration opportunities.
  • Leverage existing tools and, where needed, develop new tools, to measure and report on campaign and digital delivery results.
  • Develop insights into digital and omnichannel customer experience issues and opportunities.
  • Develop and implement marketing automation, including use of artificial intelligence.
  • Through A/B testing and analysis of data points, recommend changes to generate stronger leads and heighten lead conversion rates.
  • Recommend data-driven changes to personalize touchpoints along the customer journey.
  • Develop dashboards, reports, and visuals to present data and report on key performance indicators.
  • Provide analysis and advice on product development to lines of business across the organization.

 What you’ll bring:

  • Degree or diploma in Marketing, Statistics, Business, or a related field.
  • 5 years’ experience in a related field, preferably in a financial service environment, or an equivalent combination of education and experience.
  • Experience using and/or implementing a marketing automation platform.

You’re perfect for this role if you have:

  • Understanding of market/customer analysis principles, methodologies, tools, and techniques.
  • Proven data extraction, analysis, and interpretation skills.
  • Outstanding problem-solving and analytical skills including a talent for conducting research, and turning data into relevant and communicable insights.
  • Advanced computer skills including Microsoft Office programs (Excel, Access, PowerPoint), analytical and reporting software.
  • Attention to detail and a high level of accuracy.
  • Ability to communicate both orally, visually, and in writing with internal customers, technical teams, and other coworkers, work to schedules and adapt easily to changing priorities and business needs.
  • Commitment to ongoing professional development, learning, and growth.

We invest in our employees by offering:

  • A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, a flexible “Floater Day”, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

 

This is a full-time, Monday to Friday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

 

Flexible Work Arrangement:

Consideration will be given to a remote work arrangement for the successful candidate. The successful candidate must reside in British Columbia.

 

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and $1 billion in assets. Learn more at www.sascu.com

 

We thank all candidates for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

Enterprise Business Analyst

Enterprise Business Analyst

Permanent Full-time

Closes December 30

Open to any location in Canada
(ability to work remotely from home)

Annual Salary: $77,456 to $96,820

 Innovation Credit Union has a bold ambition. In addition to being Canada’s next Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenants of the digital business model like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

Would you like to earn above average pay helping members meet their financial goals, maintain a strong work life balance, a flexible schedule and have the security of a career – path supported by your organization? We offer that and so much more.

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION:  The Enterprise Business Analyst (EBA) will be the liaison between the business and developers and ensure business goals and objectives are met by completing analytical, testing and deployment activities. The EBA assesses and analyzes system capabilities to bring creative technology solutions while employing robust testing and problem-solving skills. The incumbent partners with internal stakeholders and third parties to ensure business needs are well represented and understood, appreciating the implications of underlying business issues and technology capabilities.

How does one do this? Glad you asked!

An Enterprise Business Analyst does the following:

Duties and Responsibilities

  • Participate in business analysis for all strategic projects. Work closely with and gather information from the business and other internal and external stakeholders to collaborate, conduct research, and document business needs and requirements for new and existing projects.
  • Proactively communicate and collaborate with external and internal stakeholders to identify, analyze and document/translate business requirements to system/functional specifications and requirements, Use Cases or User Stories.
  • Participate in all phases of project development (VeriPark Financial Services Platform, Microsoft D365 CRM, etc.) as required, including but not limited to scope setting, requirements gathering, testing, implementation, documentation, and communication, training, transition, and post-implementation support.
  • Provide excellent service to internal and external stakeholders and maintain a strong working partnership to strengthen the resolution of cross-departmental issues and goals.
  • Problem-solving, analyzing issues and identifying creative and practical solutions that consider business requirements and technology, identifying potential system enhancements and technology improvements for enhancing operational effectiveness, and helping design, document and maintain system processes.
  • Test new releases, fixes, and upgrades to the system, including regression testing, liaise with third parties to troubleshoot technology production issues or implement new technology services as required.
  • Develop and execute a test plan strategy, prepare test cases, conduct user acceptance testing, log issues for quality assurance, and utilize tools such as SQL or Excel to create reports for business units.
  • Educate requestors and developers on appropriate and desirable parameters to ensure they get the necessary information. Provide support to end users on standardized and ah-hoc reports.
  • Resolve user support issues for technology systems and business processes. Identify technology support issues that are outside the mandate of the internal support team and transition the support issue to the appropriate party on an as-needed basis.
  • Participate in business initiatives and identify potential technology solutions to simplify business processes and procedures and provide input into analyzing new products/services/ opportunities to help determine alternatives or applications.
  • Maintain a high level of awareness of the strategic direction, project initiatives and business goals of the organization to ensure technology systems align between all functional units and overall objectives are coordinated
  • Maintain a thorough knowledge of policies and procedures regarding departmental operations; all work is to be completed by policies, procedures, standards, guidelines, and practice. Accurately and thoroughly document user support issues in a ticket tracking system for inquiries and issues to ensure prompt and efficient resolution

 Why Should You Apply?

  • You have knowledge of or working experience with business glossary and data profiling technologies
  • Along with your strong analytic skills, you have the ability to define opportunities and problems, collect and analyze data, establish facts and make valid conclusions
  • Your interpersonal and communication skills are above average
  • You have intermediate-level knowledge of data governance and data management practices
  • You have a strong working experience of Microsoft Dynamics CRM and SharePoint
  • You have an understanding of conceptual data modeling concepts
  • You have training to know how to work in an Agile environment
  • As an asset, you have experience with DevOps and Agile certification
  • You have a strong understanding of the Microsoft Environment, workflows, and file management

Interested?

CLICK the Apply Today button 🙂

 

Internal Auditor

Location: Trail, BC; Remote work options will be considered for the right candidate

Are you seeking an opportunity that provides a great work-life balance, along with the opportunity to build a satisfying career and be part of an organization that puts their community and employees first? If you have a background in auditing and have a solid understanding of financial service industry business practices, products and services, risk management principles and risk mitigation techniques, this may be the opportunity for you!

THE AREA

Nestled in the natural beauty of the Selkirk and Monashee mountain ranges, next to the mighty Columbia River, the Greater Trail area offers year-round activities for the outdoor enthusiast from golfing to skiing, mountain biking, kayaking, fishing, hiking and much more. Amenities include the region’s largest hospital, Selkirk College and an aquatic and leisure centre, all surrounded by inviting neighbouring communities that are within easy commuting distance. Affordable, safe and volunteer-oriented communities provide all the modern technology and amenities to keep you connected. Here you will find outstanding opportunities for living life well and to its fullest.

For more information about the Greater Trail region, please visit imaginekootenay.com

KOOTENAY SAVINGS CREDIT UNION

We’re the region’s leading credit union with over $1 billion in assets, over 39,000 members and over 200 employees. Our Corporate Office is in Trail, BC along with our Member Service Centre and we have eleven branches throughout the Kootenays offering retail and commercial banking services. We’re community-minded and continue to strive to fulfill our vision to be the best provider of financial services and the best place to work in the communities we serve.

For more information about Kootenay Savings, please visit kscu.com

THE OPPORTUNITY

Reporting administratively to the President & Chief Executive Officer with functional accountability to the Audit & Operational Risk (A&OR) Committee, the Internal Auditor provides independent, objective assurance and consulting services designed to add value and improve the Credit Union’s operations.

The Internal Auditor helps the organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. The Internal Auditor is accountable for the development and carrying out of risk-based audit programs designed to evaluate Management’s system of internal controls as they pertain to the enterprise-wide risk profile.

You will work with all levels of management and staff to provide assurance that key risks are being managed effectively, and act as a change agent through innovative solutions to help improve organizational performance. Your clear and concise reports to Management and the A&OR Committee will present risks objectively and make practical recommendations which will improve the systems of internal control and operating efficiencies. You will stay abreast of professional standards for internal auditing to carry out all activity within the framework of accepted professional standards.

A remote work option may be considered for this role; however, the incumbent must be able to travel to work onsite in Trail, BC or in other KSCU locations as required.

What you bring:

  • A professional accounting or auditing designation (CPA or CIA), or enrollment in a professional accounting or auditing program, or equivalent
  • Four to six years of related experience in a financial institution, some at a supervisory level, or an equivalent combination of education and experience
  • Working knowledge of the financial services industry, including products and operations; risk management and risk mitigation techniques in the form of internal controls
  • Working knowledge of credit, market, strategic, operational, regulatory, and financial risk for financial institutions
  • Working knowledge of commercial and retail lending
  • Working knowledge of financial deposit processes and procedures
  • Working knowledge of the regulatory and compliance environment
  • Working knowledge of computer technology in the context of a financial institution
  • Advanced knowledge of internal audit methodology and techniques and standards of the Institute of Internal Auditors
  • Advanced analytical, research and problem-solving skills
  • Ability to effectively manage multiple assignments and meet deliverables
  • Strong interpersonal skills
  • Strong oral and written communication skills
  • Strong organization and time management skills

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return we offer a total rewards package that includes:

  • Competitive salary and benefits
  • Paid vacation, sick time and floating holidays
  • Continual training, development and coaching
  • Confidential employee and family assistance program
  • Unique staff benefits on products such as bank accounts, loans & mortgages
  • The opportunity to build a satisfying career in an organization that incorporates many leading-strategic initiatives
  • Being part of an organization that puts their community and employees first
  • Being part of a talented and dedicated team who improve our members’ financial lives

You’ll be rewarded with a satisfying career in an organization that incorporates many leading-edge strategic initiatives with opportunities for supported professional growth and career advancement. If you are a team player ready to take on an exciting challenge in a progressive, employee-focused environment, we’d like to hear from you!

Please apply online through the careers section of our website at kscu.com to upload your resume and complete the application questions.

Closing date: Open until filled

We thank all applicants for their interest; however, only short-listed applicants will be contacted.

Community Branch Manager

This is a great opportunity to lead an enthusiastic and community-minded team!

We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the Sorrento community. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)! Add in a competitive salary, and perks such as our employee incentive plan, reduced banking fees, and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As Community Branch Manager you will provide overall branch management by leading the team to achieve objectives, ensure operational efficiency, and deliver on the SASCU Member Experience. The Community Branch Manager coaches branch staff to work together to achieve results and implement SASCU’s sales and advice strategy.

 

This position is covering for a leave of absence. The permanent location of the position will be within the SASCU service area (Salmon Arm, Sicamous, Sorrento).

 

What you’ll do:

  • Coach the branch team on objectives and ensure teamwork to achieve the desired results.
  • Lead and develop the sales team to meet or exceed individual and team sales and activity targets.
  • Manage an assigned member portfolio.
  • Identify opportunities to create branch presence in the community.
  • Champion service standards and coach for consistency of those behaviours and experiences.
  • Be visible and accessible, welcoming interaction with employees and members to build rapport, discuss their needs, and resolve concerns.
  • Participate in talent management planning to ensure business continuity and to develop future leaders across the organization.
  • Build employee engagement, develop plans, and take action to close any gaps.
  • Monitor and maintain controls in accordance with policy to ensure operational integrity.

 

What you’ll bring:

  • A business administration degree or diploma is preferred.
  • At least 7 years of financial industry experience including at least 3 years at the leadership level.
  • Demonstrated results orientation in both sales and service.
  • Solid experience in consumer lending and investments.
  • Registered as a mutual funds representative or willing to be licensed within a three-month period.
  • An aptitude for business development and relationship building.
  • Excellent communication and interpersonal skills.
  • Access to transportation and willingness to travel within the SASCU community.

 

This is a full-time, Tuesday to Saturday position. It an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $1 billion in assets. Learn more at www.sascu.com

 

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

We thank all candidates for their interest; however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

Clearing & Settlement Manager

Clearing and Settlement Manager

The Company:

First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide our employees the opportunity to advance in their career.

First Nations Bank of Canada is seeking a Manager, Clearing and Settlement.  This position is a subject matter expert supporting internal and external clients as it relates to clearing and settlement while ensuring adherence to the rules set out by Canadian Payments Association and minimizing losses to the Bank.  They will oversee the daily clearing and reconciliation processes for the Bank.

Location: This position is a Monday through Friday work week and has the option to be based in Saskatoon Head Office or one of our branch locations with the flexibility to work remotely, in the office or a hybrid of the two.

Responsibilities:

  • Follow and keep up to date with all related regulatory and legislative
  • Oversee and as required perform the duties of the Clearing Operation staff including decision to pay (rejects), performing returns, authorize outgoing and incoming wires, support for customer AFT, trace requests, processing of NSF and chargebacks, action fraud alerts, and verify and balance all incoming and outgoing transactions including but not limited to wires, bill payments, POS and ATM, EMT, and Interac Online Payments
  • Identify and recommend process improvement
  • Ensure productivity standards that are held with internal and external providers are consistently achieved and Service Level Agreements are met or exceeded
  • Evaluate and recognize indicators that would identify possible Fraud/Money Laundering situations
  • Liaise with internal and external agencies including customers, branches, Central 1 and other Financial Institution
  • Ensuring daily work and reports are completed thoroughly for auditing purposes
  • Ensure clearing rules are adhered to, resulting in no loss of income to the organizations and also giving the best service to our member and clients
  • Mentor, coach and motivate the clearing staff. Ensures they have the skills, knowledge, and resources to perform all aspects of their job successfully

Here’s the background and skills we think will make you successful:

  • Minimum 3 years of related experience in a financial institution
  • Good knowledge of basic accounting principles and understand reconciliation processes
  • Strong knowledge of the Canadian Payments Associations rules (CPA)
  • Experience with core banking systems (experience with Fiserv DNA would be ideal)
  • Experience with clearing and settlement system (experience with Central 1 systems would be ideal)
  • Sound judgement with good investigative, research and problem-solving skills
  • Strong service quality experience with excellent interpersonal and communication skills (written and verbal)
  • High level of accuracy and attention to detail
  • Management level experience with an aptitude for team building and providing top-notch customer service
  • Ability to multi-task and meet daily deadlines in a fast-paced environment
  • Ability to exercise initiative and tact
  • Ability to accept and embrace change

 Please submit your cover letter and resume to: hr@fnbc.ca 

 We thank all candidates for their interest, only those selected for an interview will be contacted.

Senior Business Analyst

Senior Business Analyst

 

The Company:

First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide our employees the opportunity to advance in their career.

First Nations Bank of Canada is seeking a Senior Business Analyst with a disciplined approach in supporting, maintaining, and implementing business applications, data and business intelligence, and banking and payment systems, all while working towards continuous improvement in the support and development of business processes.  This role requires solid team collaboration while working in a complex environment.

 

Location: This position is a Monday through Friday work week and has the option to be based in Saskatoon Head Office or one of our branch locations with the flexibility to work remotely, in the office or a hybrid of the two.

 

Responsibilities:

  • Implement and maintain business and banking applications
  • Be a subject matter expert with business applications, banking and payment systems
  • Understand and translate business requirements into business enhancements
  • Analyze, recommend, and promote change driven by business need
  • Develop and maintain process and procedural documentation
  • Provide support in business intelligence/reporting needs of the organization
  • Prepare detailed specifications, use cases, workflows, and other supporting documentation for the development of business improvements and enhancements
  • Provide tier 2/3 end user support
  • Perform additional duties as assigned

Here’s the background and skills we think will make you successful:

  • Experience with core banking systems (preference to Fiserv DNA)
  • Experience with digital banking system (preference of Member Direct/Forge)
  • Demonstrated experience implementing business applications
  • 6 years of experience in financial services industry and 3 years of experience in business analysis
  • Ability to prepare detailed specifications, use cases, user stories, workflows, and other supporting documentation for the development of modifications and enhancements
  • You possess strong interpersonal and communication skills and are able to build professional business relationships within, and outside the organization.
  • You possess a strong commitment to customer satisfaction and teamwork
  • You have the ability to manage multiple projects with varying complexities, priorities and timelines
  • Experienced in data analytics, reporting, and SQL query. Familiarity with Lodestar or similar platform would be an asset.
  • Working knowledge of API integration (Rest, SOAP)
  • High level of proficiency with Microsoft applications
  • Demonstrates a passion for delivery excellence
  • Strong analytical and problem-solving skills, with the ability to grasp abstract concepts
  • Ability to work effectively independently and within a team environment
  • You are a continuous learner
  • Collaborative and friendly approach

Please submit your cover letter and resume to: hr@fnbc.ca 

We thank all candidates for their interest, only those selected for an interview will be contacted.

Compliance Audit Analyst

**Posting Deadline: Please submit your application by 11:59 PM PST, November 1, 2022**

Position Type: Permanent

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a Compliance Audit Analyst to join our operations team. The Compliance Audit Analyst is a key role in our defense against anti-money laundering/anti-terrorist financing risk, controls, and ongoing compliance of regulatory requirements.

This role is a remote position and is open to candidates throughout British Columbia.

What’s the role?

As the Compliance Audit Analyst you are accountable to plan, manage and execute internal audit for anti-money laundering (AML) related policies in all areas of CCCU. Your role focuses on improving the internal control environment by addressing risks associated with business objectives and evaluates the controls in place to mitigate those risks. As Compliance Audit Analyst you also develop the Credit Union audit plans and self-assessments, provide value-added advice and support to business partners on the creation or modification of policies, procedures, processes, products, or services to ensure an appropriate level of internal control and compliance is maintained.

Your duties will include:

  • Executing the creation of and performing ongoing maintenance of the Compliance Internal Audit Manual, documenting the auditing procedures and examination techniques to be applied.
  • Performing internal audit and risk assessments to ensure compliance with organizational controls, identifying gaps and recommending controls and other countermeasures.
  • Planning the scope of audit, preparing the audit program, and determining the appropriate auditing procedures and examination techniques to be applied (e.g., computer extracts, statistical sampling, etc.) for each audit assignment.
  • Facilitating audit engagement meetings with stakeholders to explain the scope and objectives prior to fieldwork commencing, as well as closing meetings to provide clear explanations of results and actions required.
  • Preparing working papers and audit finding reports in accordance with established guidelines within the Compliance Internal Audit manual
  • Establishing and maintaining relationships with Management and Stakeholders for each audit assignment; planning and participating in report presentation, reviews and follow-up engagements as required.
  • Performing research and analysis of the relevant policy and procedures, and an evaluation of audit related documentation as a basis for an objective opinion on the effectiveness and efficiency of operations and the adequacy of internal control.
  • Providing recommendations relative to the design and effective operation of internal compliance controls.
  • Conducting other compliance reviews, on-site reviews, etc. as needed; and assist as required with the development of action plans for any issues, deficiencies or questions that require remediation.
  • Compiling audit information for periodic dashboard and/or Board of Director reporting.
  • Supporting the compliance team in responding to various regulatory body inquiries, audits, and reviews.

What are we looking for?

  • Bachelor’s Degree or Designation in Finance/Accounting/Auditing requiring 4 years of full-time study or have an equivalent combination of education and experience.
  • Certified Internal Auditor designation is an asset

Ideally, you are a flexible, collaborative team player with:

  • A minimum of 5 years progressive financial experience or an equivalent combination of education and experience.
  • Minimum 3 years’ experience in internal audit, multi-functional banking operations, AML/ Fraud and/or risk management in the Banking or Credit Union industry preferred.
  • Advanced proficiency with Microsoft Office products, including Word, Excel, and Access.
  • Proficiency with the DNA Banking System and Doxim Loans Origination System.
  • Proven experience in providing detailed and accurate information to third parties.
  • Previous experience working on/leading large projects.
  • Previous experience conducting research and preparing reports.
  • Advanced knowledge of PCMLTFA, FATCA and CRS legislation, fraud mitigation, and loss prevention
  • Advanced understanding of internal control concepts and experience in applying them to plan, perform, manage, and report on the evaluation of various business processes/ areas/ functions.
  • Knowledge of internal auditing standards, and risk assessment practices.
  • Knowledge of how to gather, clarify and apply information transmitted in various formats.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

Who are we?

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

  • We’re 100% member-owned, with all decisions made locally—right here on Vancouver Island.
  • We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centers, plus our wide range of online and digital services.
  • We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

If you join us you’ll work hard, but have a lot of fun along the way. We offer a generous compensation package and a great work/life balance because we want you to spend your career here. Many people do!

 

Marketing Community Lead

This is a great opportunity to join a creative and well-established team of marketing professionals!

We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the Shuswap community. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)! Add in a competitive compensation plan, and perks such as reduced banking fees, comprehensive benefits, and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As SASCU’s Community Lead, you will develop, support, and monitor SASCU’s social and environmental programs and community partnerships. You will be fundamental in nurturing SASCU’s position in the region as a community leader, a desired community partner, and a valuable community contributor. You will promote SASCU’s reputation, story, and image through coordination of internal and external programs and events, and you will be instrumental in engaging staff and the public with SASCU’s social purpose.

 

What you’ll do:

  • Provide recommendations for the development and implementation of community relations and communication programs that advance SASCU’s reputational and strategic goals.
  • Lead and promote SASCU’s employee volunteer program.
  • Promote, coordinate, and support scholarship, donation, and sponsorship processes.
  • Manage SASCU’s social media channels, including content creation and coordination.
  • Use story-telling best practices to create meaningful content to generate internal and external awareness of and emotional connection to SASCU initiatives.
  • Build community presence in SASCU’s markets, including serving on association boards as requested.
  • Seek sponsorships, including partnerships, with organizations that align with SASCU’s desired impact.
  • Enhance SASCU’s visibility and appropriate participation in projects, activities, events, and other supported initiatives.
  • Prepare submission packages for Board presentations and participate in Community Relations and Sponsorship Committee meetings.
  • Work closely with the Manager, Brand & Community to develop and execute department strategies and goals related to SASCU’s underserved communities, Indigenous, and new Canadians.

 

What you’ll bring:

  • Degree or diploma in Marketing, Digital Marketing, Public Relations, Communications, or a related field.
  • 2-3 years’ experience in community engagement, outreach, event planning, and working in partnership with community organizations; or an equivalent combination of education and experience.

 

You’re perfect for this role if you have:

  • Solid knowledge of social media, and a working knowledge of audio-visual equipment (DSLR cameras, video/audio recorder, microphones).
  • The ability to build relationships, generate enthusiasm, and work with diverse populations.
  • Proven ability to coordinate a variety of work under deadlines and adapt easily to changing priorities and business needs.
  • Excellent verbal and written communication skills.
  • A valid driver’s license and access to reliable transportation is required.

 

This is a full-time, Monday to Friday position, requiring the ability to work flexible hours, including evening and weekends as needed for community events. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

 

Flexible Work Arrangements

Consideration will be given to a partial remote work arrangement for the successful candidate. A regular in-branch/community presence is required.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $1 billion in assets. Learn more at www.sascu.com

 

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed so supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

We thank all candidates for their interest; however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

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