Province: British Columbia

AVP Commercial Services

**Posting Deadline: Please submit your application by 11:59 PM PST, May 6, 2022**

Position Type: Permanent

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for an AVP, Commercial Services to oversee the operations and strategic direction for all areas of responsibility. If you are looking for a leadership opportunity with a growing team and have strong commercial experience, we’d like to hear from you!

What’s the role?

As the AVP, Commercial Services, you are responsible to provide input into oversight and focus the strategic direction for the Commercial Services Division, while assisting the VP Commercial Services with providing leadership, sales management and coaching, and support to the Regional Managers in all aspects. This includes regional operations, sales and service initiatives, strategic direction, member service and employee relations. You will provide strategic input to the VP Commercial Services in the delivery of sales and service initiatives. In addition, this position is accountable for the achievement of financial goals and targets for the Commercial Services Division, and guiding the Regional Managers to develop supporting plans that drive growth levels that meet or exceed individual Business Centre targets by focusing on high levels of member satisfaction, employee engagement, succession planning initiatives, increasing community connections, business networks, creating opportunities to gain efficiency using shared resources of the region, and overall regional performance.

Your duties will include:

  • Participate in the development of corporate strategies, initiatives and policies and identify short and long term goals and objectives for the region.
  • Accountable for the overall leadership, supervision, coaching, and development of the Regional Managers and teams for the Division.
  • Provides effective guidance to the Regional management group by creating a trusted environment that fosters collaboration and innovation, ensures a respectful, engaging and productive work environment and positive culture.
  • Responsible and accountable for the development and implementation of the annual AOPB and budget for the regional area with clearly defined annual objectives that drive member, relationship and revenue growth.
  • Responsible for contributing to the development of a workforce strategy inclusive of performance management, employee engagement, succession planning, and retention of talent for the region.
  • Responsible for providing guidance on the development and maintenance of an engaged employee culture that inspires innovation, creativity, collaboration, diversity and supports achievement of the business goals and increased employee productivity.

What are we looking for?

  • Superior knowledge of business lending, deposit policies, practices, procedures and general Business Centre operations.
  • Solid understanding of the competitive environment in the financial marketplace, and local communities within the region.
  • Advanced understanding of credit union operations, principles, and values.

Ideally, you are a flexible, collaborative team player with:

  • Minimum ten years of experience managing a financial service environment: managing a diversified loan and deposit portfolio, successfully developing and managing people, business development.
  • Successful completion of a Bachelor’s Degree or diploma in a related discipline (e.g. Commerce and Business Administration) requiring –a minimum of 4 years of full-time study or equivalent.
  • Advanced degree preferred.

What we offer you:

  • Competitive salary
  • A comprehensive benefits package including MSP, dental, and extended healthcare
  • Generous employer paid RRSP benefit
  • Ongoing support for education and career development

Who are we?

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

  • We’re 100% member-owned, with all decisions made locally—right here on Vancouver Island.
  • We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
  • We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

If you join us you’ll work hard, but have a lot of fun along the way. We offer a generous compensation package and a great work/life balance because we want you to spend your career here. Many people do!

Adobe Experience Manager (AEM) Administrator

THE POSITION:  Innovation Credit Union has a bold ambition – to be the most digital, member-centric organization in our industry. We are on a journey to modernize our marketing with investments in new platforms like Adobe Experience Manager. To ensure our success, we are looking for a website administrator to join our marketing team. The focus of this role is to manage and maintain the website, taking into account functionality, appearance, content, and performance. How does one do this? Glad you asked!

The AEM Administrator does the following:

  • Creates and Updates Web Pages
    • Defines and delivers design components and deliverables including wireframes, mockups, user workflows, and interaction rules by working collaboratively with team members within an agile and iterative design and development environment.
    • Works directly with code and often update webpages to add content or tweak the layout.
  • Evaluates Structure and Content
    • Reviews and understands existing content.
    • Reviews and understands new content requirements.
    • Builds content-based pages and member journeys in the AEM environment as per business and project requirements.
  • Monitors Performance
    • Evaluates website performance by checking metrics such as loading time and memory consumption.
    • Assesses user feedback, effectiveness, and traffic
    • Explores marketing techniques such as newsletters and SEO to draw more users into the website.

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Branch Manager Castlegar/Salmo

KOOTENAY SAVINGS CREDIT UNION

Kootenay Savings, the region’s leading credit union with over $1 billion in assets, over 39,000 members and over 200 employees, continues to strive to fulfill our vision:

To be the best provider of financial services and the best place to work in the communities we serve.

Do you…embrace change and thrive in an ever-evolving work environment?  Are you a natural leader who aspires to make a positive difference each and every day?  Are you a motivated self-starter with a proven track record of success in sales leadership and business development?

If so…we should talk.

We’re looking for someone who thinks strategically, who can plan for today, and can envision future opportunities that align with our long-term strategies to lead our Castlegar and Salmo branches.  The ideal incumbent is a leader who drives for results and success and brings a leadership presence and core values that will influence, motivate and inspire our people.  The Branch Manager works in both the Castlegar headquarter branch and the Salmo satellite branch.

With a bachelor’s degree or designation in business studies, combined with seven or more years’ financial industry experience, you’ll be well-positioned to lead your teams in a sales & service-oriented environment.  Your knowledge of all facets of branch banking operations, along with excellent personal and business lending skills and the ability to create and act upon all business opportunities will ensure the continued growth and profitability of the branches.  Proven leadership, communication and sales skills will allow you to work effectively with members and employees at all levels and in all departments within Kootenay Savings.  Your proficiency in computer technology and your understanding of policy administration will enhance your ability to manage information and processes.  Your strong understanding of change management principles and the ability to adapt to changes in the external environment and organization allows you to support and lead your teams through the rapid evolution of financial service delivery.  As an active community supporter, your values align closely with ours.

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return, we offer a total rewards package that includes:

  • Competitive salary of $82K – $103K based on skills and experience
  • Competitive benefits including extended health, dental and vision coverage
  • Paid vacation, sick time, and floating holidays
  • Health care spending account
  • Continual training, development, and coaching
  • Confidential employee and family assistance program
  • Unique staff benefits on products such as bank accounts, loans & mortgages
  • The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiatives
  • Being part of an organization that puts their community and employees first
  • Being part of a talented and dedicated team who improve our members’ financial lives

You’ll be rewarded with a satisfying career in an organization that incorporates many leading-edge strategic initiatives with opportunities for supported professional growth and career advancement. If you are a team player ready to take on an exciting challenge in a progressive, employee-focused environment, we’d like to hear from you!

For more information about Castlegar and the surrounding communities, please visit imaginekootenay.com

For more information about Kootenay Savings, please visit kscu.com.

To apply: Please visit the careers section of our website at kscu.com to complete the application questions and submit your cover letter and resume.

Closing date:  Open until filled

We thank all applicants for their interest; however, only short-listed applicants will be contacted.

Senior Treasury Analyst

Interior Savings is a locally-based financial institution serving the Interior Region of British Columbia; we are one of the largest credit unions in the province. Our customers are our members, our members are our owners, and our success begins and ends with you.  Our Way Forward is to make a positive difference in people’s lives and enrich each member’s life journey while keeping the human touch in a digital world. Interior Savings takes pride in the fact that we operate in a socially responsible manner and are highly visible supporters of the communities we serve. That’s local money for local good.

If you would like to be part of a team that makes a positive difference in people’s lives, check out this great opportunity.

We are seeking a Full Time Senior Treasury Analyst in Kelowna British Columbia.

The Senior Treasury Analyst supports Interior Savings’ vision of service leadership by performing and overseeing a variety of treasury duties, procedures and analysis relating to the Credit Union.

Through exceptional attention to detail and accuracy, you will prepare and maintain margin projections and budgets while monitoring and explaining variances in margin on a monthly basis. You will develop and validate the preparation of financial projections, budgets, stress testing and business case evaluations as they relate to treasury, ALM and interest rate functions.

You will possess outstanding analytical and mathematical skills that will serve you well when monitoring and reporting on key risk areas including liquidity, investments, capital and ALM. You will establish and maintain monthly reconciliation processes for treasury/liquidity management and foreign exchange management while providing analysis and support in the development of new deposit or lending products by advising on structuring and rates.

You will assist in the development and annual maintenance of treasury related Board policies as well as assist in the development and implementation of financial and operational policies that impact treasury, ALM and interest rate management. Using your keen attention to quality and detail, you ensure compliance with relevant policies and credit arrangements including ILP, ALM policy, Liquidity plans and Central 1 facility. You will also monitor cash levels and manage liquidity investment and borrowing requirements.

With strong organizational skills, you will maintain daily, weekly, and monthly reporting of current and projected future funding positions, assist in securitized loans funding process through collaboration with key stakeholders and maintain and complete credit facilities applications/renewals.

You will monitor, analyze and report on foreign exchange (FX) rates and currency, transact on member FX trades, provide FX rates for large dollar transactions and monitor daily FX transactions for material variance or error. You will also perform all other duties as assigned.

Education

  • Completion of a business degree or diploma with a specialization in Finance or Economics, CFA, or professional accounting designation

Experience/Knowledge

  • 3 years’ experience in treasury, preferably in the financial services industry
  • Strong knowledge of treasury management principles and practices
  • Strong knowledge of asset and liability management and liquidity concepts

 “For more information or to apply for this position please visit our website: www.interiorsavings.com”

We thank all applicants for their interest and will contact short-listed candidates only.

 

Executive Assistant – Temporary Full Time – Leave Coverage

Columbia Valley Credit Union (CVCU) is a member owned financial institution in Golden, BC, serving members since 1955. With $190 million in assets, we serve our 4,500 members according to our guiding principles:

  • Serving members is the primary purpose of our existence.
  • We provide exceptional, customized service.
  • We act with integrity and sincerity.
  • We never stop learning.
  • We continuously innovate.

To learn more about our credit union visit https://www.cvcu.bc.ca/.

The Opportunity

CVCU is looking for an experienced Executive Assistant to support our organization, CEO, Board of Directors, and our members.  This is a temporary full-time position for leave coverage, with the opportunity to work remotely or in our office in Golden, BC.

Reporting directly to the CEO, the Executive Assistant is a member of the credit union management team, contributing to our success in achieving organizational goals.  This role is primarily responsible for providing efficient and confidential administrative support to the CEO and Board of Directors, as well as performing other administrative duties related to the human resources and payroll functions of the credit union.

Some of the specific accountabilities of this role include:

  • Maintain the CEO’s calendar and appointments, applying diplomacy and good judgement in managing requests of the CEO’s time.
  • Ensure the confidentiality of privileged or sensitive materials related to the CEO office and the Board of Directors.
  • Prepare reports, correspondence and presentations for the CEO and Board of Directors.
  • Work closely with the CEO and Chair of the Board to prepare Board meeting agendas and maintain the Board’s annual calendar of activities, including the scheduling of Board and committee meetings.
  • Coordinate and plan the annual general meeting, strategic planning session(s), business planning meetings and other Board and branch-related activities as required.
  • Attend Board meetings, take minutes, and distribute minutes and meeting packages.
  • Coordinate travel and accommodations for Directors and track Board expenses.
  • Maintain all personnel records related to attendance, vacation pay, benefits accruals and payments, and provide administrative support for payroll purposes as needed.
  • Support the CEO with employee performance planning activities and other human resources initiatives, as well as ensuring human resources policies are kept up to date.
  • Perform other related duties as required.

Qualification and Skill Requirements:

We’re looking for someone with relevant post-secondary education and at least 5 years of related experience in a financial institution.  An equivalent combination of education and experience will be considered.

To be our ideal candidate, you will also have:

  • Sound knowledge of general office procedures, business machines, and computers, with proficiency in Word, Excel, and Microsoft Office products.
  • Ability to communicate effectively, both verbally and in writing, with experience in drafting correspondence, taking minutes, and writing reports.
  • Excellent interpersonal skills and the ability to interact with staff, members and Board of Directors in an effective and diplomatic manner.
  • Ability to type with reasonable speed and accuracy and to perform basic mathematical computations.
  • Strong organizational skills with the demonstrated ability to manage multiple priorities and meet deadlines.
  • Ability to make independent decisions, with sound judgement, and a willingness to learn.
  • Ability to maintain a positive and professional demeanor at all times, supporting and promoting changes within the organization.
  • Understanding of credit union operations, with a commitment to the credit union philosophy and vision.

The Reward

  • Chance to make a big impact in a small organization and contribute to the success and integrity of the business
  • Competitive compensation package and benefits program
  • Opportunity to be a part of an organization that gives back to the community through credit union services and initiatives

Controller

Located in the coveted Kootenay region, Heritage Credit Union (HCU) is proud to be one of the longest running community-based credit unions in BC’s Kootenay region. HCU is dedicated to providing full financial services to the local community with branches in Castlegar, Slocan Valley, and the West Boundary.  We are committed to being a progressive, financially strong, goal-orientated organization always placing our members and cooperative philosophy first and foremost.

The Opportunity

HCU is currently recruiting for the position of Controller to manage the finance and accounting functions of the credit union including its subsidiaries and partnerships.  This is a permanent, full-time employment opportunity working from the administration offices located in Castlegar, BC.

Reporting to the CEO, and as a member of the senior management team, this position will provide leadership and direction for the accounting and financial requirements of HCU and its subsidiaries.  Key areas of focus will include financial planning, regulatory reporting, accounting, investing, budgeting, and management of financial systems and controls.

Specific responsibilities include but are not limited to:

  • Participates in the development of annual business plans and goals aligned to the strategic plan, and ensures successful achievement of all objectives.
  • Monitors industry trends and maintains current knowledge of credit union financial systems, and legislative and regulatory requirements.
  • Manages the full financial year accounting cycle for the credit union.
  • Acts as the primary contact for the external audit process.
  • Monitors and analyses operating results versus the budget; provides interpretation and investigates, corrects and/or recommends corrective action to management concerning budget variances.
  • Provides all required financial reporting – documenting and presenting current and projected financial performance for management, board members, regulators, and other stakeholders.
  • Responsible for all financial tools, processes, procedures and ensuring appropriate financial controls are in place; makes recommendations to the CEO where changes in policy are required to address gaps or strengthen existing practices.
  • Manages the credit union investment portfolio.
  • Manages the accounting administration team.

Qualification and Skill Requirements

The successful candidate will possess post-secondary education in Accounting, Finance, Business Administration or related field, and CPA designation completed or in progress.  An equivalent combination of education and experience will be considered.

Our successful candidate will also demonstrate:

  • Knowledge of finance, accounting, budgeting and cost control principles, and an understanding of credit union regulatory requirements,
  • Excellent interpersonal skills and the ability to interact with staff, members, and suppliers in an effective and diplomatic manner,
  • Strong understanding of computer technology, including advanced spreadsheet skills and experience with automated financial and accounting reporting systems,
  • Ability to analyze and interpret simple and complex financial data; detail orientated, and demonstration of a high level of accuracy,
  • Good organizational skills; demonstrated ability to manage multiple priorities and meet deadlines,
  • Exceptional verbal and written communication skills.

At Heritage Credit Union we are pleased to offer an excellent compensation package as well as the benefits of living in the highly desired Kootenay region.  https://www.destinationcastlegar.com/

To learn more about our credit union please visit https://www.heritagecu.ca/

 

To Apply

Interested candidates can by apply by quoting posting #03-22 and submitting a cover letter and resume via email by April 25, 2022: hr@heritagecu.ca

We thank all applicants for their interest, however only those selected for an interview will be contacted.

 

 

Supervisor Centralized Services

Williams Lake and District Credit Union

Williams Lake, BC

 

Supervisor Centralized Services

Williams Lake Administration Branch

 

Williams Lake and District Credit Union has an exciting opportunity for an energetic, people and service-focused leader to work in concert with the manager supervising the team and taking responsibility for projects.

 

The Community

 

Williams Lake is just a one-hour flight or a scenic day trip (546 km) north on Highway 97 from Vancouver, making it very easy to access. Within a three-hour drive, residents can also access the major cities of Prince George to the north and Kamloops to the southeast. Whatever cannot be found locally is accessible within easy driving distance on major highways. Williams Lake has many amenities, including a modern recreation centre and pool, an extensive trail network for mountain biking and hiking, arts and culture activities delivered through many clubs and societies, the largest shopping area in the Cariboo Chilcotin Coast, and the opportunity for post-secondary education offered through Thompson Rivers University’s Williams Lake Campus. http://www.tru.ca/williamslake.html

 

Affordable real estate offers an opportunity to own land only minutes from town and the ability to purchase a home within city limits at very affordable prices compared to many Canadian cities. With all four seasons represented and significant sunshine hours (308 days on average), Williams Lake is ranked number 5 across Canada by weatherstats.ca for the highest number of sunny days during warm months. There is plenty to keep outdoor enthusiasts busy. Surrounded by over 800 lakes, the area is a fishing hotspot. The dry climate makes it more likely to experience the outdoors in the sunshine when hunting, hiking, mountain biking, kayaking or enjoying winter sporting activities.

 

Overall, Williams Lake offers an affordable lifestyle for the family or the young adventurer.

 

The Opportunity

 

Reporting to the Manager Accounting and Centralized Services as a hands-on member of the team with regular tasks and responsibilities you will supervise the team and take on a leadership role in all projects sponsored by the Manager.

 

The Centralized Services Department provides a variety of administrative support to our retail branches and our membership, including (but not limited to) loan administration and online banking support.

 

As the ideal candidate a High School Diploma is required with post-secondary education in Finance and/or Administration desired. Achievement of related designations through cuSource, CUIC, or other industry related education sources is preferred. possess excellent communication skills and have a commitment to delivering outstanding service.

 

We offer a competitive compensation package, including benefits, commensurate with experience and qualifications.

 

Interested applicants may submit a resume and cover letter, in confidence by, April 8, 2022, to:

 

Manager, Human Resources

Williams Lake and District Credit Union

139 North 3rd Avenue

Williams Lake, BC V2G 2A5

Fax: (250) 392 4361

E- mail: resume@wldcu.com

 

Williams Lake and District Credit Union thanks all applicants for their interest. Only those applicants being considered will be contacted.

 

For more information on Williams Lake and District Credit Union, please visit our website at

www.wldcu.coop.

Senior Manager: Commercial Adjudication

KOOTENAY SAVINGS CREDIT UNION

Kootenay Savings, the region’s leading credit union with over $1 billion in assets, over 39,000 members and over 200 employees, continues to strive to fulfill our vision:

To be the best provider of financial services and the best place to work in the communities we serve.

Do you… have advanced knowledge and experience in commercial credit and know what it takes to succeed in the competitive financial services market? Are you a natural leader who thrives in an ever-evolving work environment and aspires to make a positive difference each and every day? Are you a motivated self-starter with a proven track record of success in commercial lending oversight, adjudication, and underwriting?

If so… we want to hear from you!

We’re looking for a Senior Manager Commercial Adjudication to join our team.

As Senior Manager Commercial Adjudication you are responsible for the operational control of the credit union’s commercial lending portfolio, commercial adjudication and retail & commercial administration in a manner that supports operational efficiency and ensures compliance with regulatory and organizational practices, policies & procedures, and risk framework.

Your main responsibilities include:

  • Being accountable for the planning, development, and implementation of policies, programs and strategies in support of commercial lending functions and credit support lending administration
  • Providing operational oversight of compliance with enterprise risk management (ERM) policies and practices and maintenance of lending operations, risk, and administrative practices, policies, and procedures
  • Providing managerial and administrative control of the commercial lending portfolio, adjudication and retail and commercial credit support administration
  • Being accountable for providing managerial direction and leadership to the centralized management team to achieve established organizational performance goals
  • Being accountable for operational oversight of commercial annual reviews and renewals of credit facilities in the commercial credit portfolio
  • Providing managerial oversight of the commercial credit collection function and having accountability for identifying areas of potential risk and initiating actions to mitigate potential losses within established controls
  • Commonly acting as a project lead, as well as supporting the execution of a variety of cross-functional strategic projects

The ideal incumbent will possess:

  • A Bachelor’s Degree or designation requiring 3 to 4 years’ full-time study or equivalent
  • A minimum of 10 years’ progressive leadership experience in the financial services industry with a focus on commercial credit execution, oversight, adjudication, underwriting and credit design
  • Advanced knowledge of commercial credit underwriting policies and procedures
  • Advanced knowledge and experience in managing commercial credit including underwriting, portfolio quality oversight and compliance with regulatory requirements
  • Strong knowledge in credit risk management policies and procedures and regulatory requirements relative to credit union credit risk management
  • Strong knowledge of credit management information reporting infrastructure to further enable overall credit portfolio management
  • Strong experience in policy and procedure administration, internal controls and auditing systems
  • Strong understanding of consumer and commercial deposit and lending practices, collection techniques and legislative regulations and statutes as they pertain to consumer and business deposit and lending activities
  • Strong knowledge of information technology best practices and the ability to keep abreast of new technologies
  • Knowledge of and commitment to maintaining current knowledge of legislative requirements, best practices, local community and financial industry trends and forecasts as they related to the functional areas of the position
  • Strong project management and planning skills

Leadership Competencies:

  • The ability to anticipate strategic business demands and effectively align people, processes, and systems so that the appropriate talent, structure, and operating models are in place
  • The ability to take a creative approach to opportunities or issues, think “outside the box” and explore unique ways to create value for members, communities, and the organization
  • The ability to develop breakthrough strategies that clearly differentiate the business within the communities it serves, while operating in an environment of flux, rapid change, and technological disruption
  • The ability to understand and leverage knowledge of the credit union and financial system including key external relationships, political and economic forces, emerging alliances, competitors, and the regulatory context
  • The ability to courageously face new challenges and opportunities
  • The ability to execute business strategies within an uncertain, complex, and ambiguous business landscape and ensure accountability for results
  • The ability to form a deep understanding of members’ needs and to develop member-centric solutions across multiple channels that exceed their expectations
  • The ability to work within and across groups and/or organizations to solve complex issues and create the best solutions that benefit members and our communities
  • The ability to persuade, convince, influence, or gain the commitment of others to support an idea, adopt a specific direction, or commit to an initiative in support of the business of the credit union system
  • The ability to recognize and moderate one’s effect on others and the organization, building trust by choosing to act with integrity and authenticity
  • The ability to inspire a sense of direction and shared purpose for employees, while energizing and motivating them to advance the vision

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return we offer a total rewards package that includes:

  • Competitive salary of $96K – $121K based on skills and experience
  • Competitive benefits including extended health, dental and vision coverage
  • Health care spending account
  • Paid vacation, sick time and floating holidays
  • Confidential employee and family assistance program
  • Continual training, development and coaching
  • Unique staff benefits on products such as bank accounts, loans & mortgages
  • The opportunity to build a satisfying career in an organization that incorporates many leading-strategic initiatives
  • Being part of an organization that puts their community and employees first
  • Being part of a talented and dedicated team who improve our members’ financial lives

Remote work options for this opportunity may be considered.

Nestled in the natural beauty of the Selkirk and Monashee mountain ranges, next to the mighty Columbia River, the Greater Trail area offers year-round activities for the outdoor enthusiast from golfing to skiing, mountain biking, kayaking, fishing, hiking and much more.  Amenities include the region’s largest hospital, Selkirk College and an aquatic and leisure centre, all surrounded by inviting neighbouring communities. Affordable, safe and volunteer-oriented communities provide all the modern technology and amenities to keep you connected. Here you will find outstanding opportunities for living life well and to its fullest.

For more information about the Greater Trail region, please visit imaginekootenay.com

For more information about Kootenay Savings, please visit kscu.com

Please apply online through the careers section of our website at kscu.com to upload your resume and complete the application questions.

Closing date:  Open until filled

We thank all applicants for their interest; however only short-listed applicants will be contacted.

Branch Manager

Interior Savings is a locally based financial institution serving the Interior Region of British Columbia; we are one of the largest credit unions in the province. Our customers are our members, our members are our owners, and our success begins and ends with you.  Our Way Forward is to make a positive difference in people’s lives and enrich each member’s life journey while keeping the human touch in a digital world. Interior Savings takes pride in the fact that we operate in a socially responsible manner and are highly visible supporters of the communities we serve. That’s local money for local good.

If you would like to be part of a team that makes a positive difference in people’s lives, check out this great opportunity.

We are seeking a Full Time Branch Manager in our Oliver location. As a Branch Manager with Interior Savings, you are a key contributor to leading a team. You will lead your team by servicing member needs and delivering relevant products and services. You drive the business to increase the member’s share of wallet and assets under administration. You will focus on activities that align with the strategic objectives of the four pillars of the Balanced Scorecard of Financial, Member, Business Operations, and Innovation and Learning.

Through your coaching and leadership you will lead your team to increase member participation levels and ensure the CU is their primary financial institution.  You are responsible for leading and executing on sales and service strategies in support of your region’s corporate business goals. As a coach and a leader you are actively engaged with your team on strategies to meet the immediate needs of the members while looking for additional opportunities to grow the business and to educate members on alternative channels. You look for opportunities to assist your team with providing guidance in structuring investment and credit solutions. You foster a positive team environment through proactive participation in providing assistance to your staff and take an active role in their career development activities.

You will be responsible for maximizing the results of your team by developing, communicating and executing monthly business plans that are aligned with the corporate strategies and contribute to the overall success of the credit union by demonstrating behaviors that are consistent with Interior Savings Vision, Mission and Values. You will work closely with the Supervisor Member Services, Account Managers and Member Service Advisor to ensure strong member relationships. You will coach to and follow the organizational business model when referring members, preparing for meetings and uncovering needs. Through your strong interpersonal skills you will manage key HR functions including interviewing and hiring, coaching and training, conducting performance reviews and initiating performance improvement plans and progressive discipline as needed. You will work closely with the Regional Relationship Manager in ensuring a strong relationship between the centralized sales force and the Branch. You will also perform other duties as assigned.

 

REQUIRED QUALIFICATIONS

 Education

  • A university degree in a related field plus the Associate of the Credit Union Institute designation or an equivalent combination of education and experience
  • Lean White Belt certification

Experience/Knowledge

  • 7-9 years of leadership/management experience preferably in the financial services sector
  • Knowledge of: employment laws and other relevant legislation, strategic management practices and accounting principles and practices.
  • Proven sales and service experience in the financial industry
  • Comprehensive understanding of credit products and procedures
  • Knowledgeable in full range of investment products

 “For more information or to apply for this position please visit our website: www.interiorsavings.com”

We thank all applicants for their interest and will contact short-listed candidates only.

 

Financial Consultant (Investment Advisor)

**Posting Deadline: Please submit your application by 11:59 PM PST,  April 30, 2022**

Position Type: Permanent

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a Financial Consultant to support our Comox Valley Region, so if you’re passionate about improving people’s financial health and have experience with investment advice, including managing stocks, bonds and/or mutual funds, we’d like to hear from you!

What’s the role?

Reporting to the Manager, Private Wealth Group, with a functional accountability to the Branch Manager, as the Financial Consultant you are responsible to contribute to the achievement of growth and profitability targets for Coastal Community by developing/enhancing mutually beneficial relationships with members and clients to promote the advantages that Coastal Community can offer. You will build relationships with existing and potential members/clients to provide advice and solutions of banking, borrowing, saving, and protection based on the unique needs of our members and clients. You are responsible for providing exceptional quality service to members/clients reviewing their current financial information, goals and objectives and working together to create a plan and direction to meet their overall needs. As the Financial Consultant you are also responsible for self-development and continuous learning to maintain and achieve the required knowledge to perform all principle duties and responsibilities.

Your duties will include:

  • Proactively developing strong member/client relationships through regular contact providing quality advice and recommendations to ensure members/clients are aware of the Coastal Community’s full product and service offerings.
  • Utilizing Coastal Community’s client service matrix and segmentation tools that are within CRM with each member/client.
  • Inputting & maintaining all client information into a CRM system to create a permanent record of member/client interactions and discussions and maintain appropriate client documentation.
  • Profiling members and clients to determine their personal financial needs based on their life stages and life events and pro-actively act upon the opportunities identified using Coastal Community’s processes.
  • Utilizing client advocacy, centers of influence, seminars etc. to proactively develop business.
  • Performing other duties as required to deliver exceptional service to Coastal Community members/clients and to enable the team to capitalize on all relationship building opportunities.
  • Assisting members/clients in making decisions about banking, borrowing, saving, and protecting.
  • Interviewing clients to determine their financial goals and objectives needed to develop a segmented financial plan.
  • Proactively utilizing financial planning software to develop a plan for each member/client focusing on the achievement of their short and long term goals.
  • Meeting regularly with each member/client to review their financial situation and make updates and adjustments where necessary following Coastal Community’s Client Service Matrix.

What are we looking for?

  • You will hold or be eligible to be IIROC licensed as a Registered Representative in the Province of BC within 9 months of start date
  • You will complete all Continuing Education (CE) credits as required and have completed the CFP designation and be a member in good standing within 18 months of start
  • a minimum of 5 years’ experience in the financial services industry, including 1 year experience in managing stocks, bonds, and/or mutual funds

Ideally, you are a flexible, collaborative team player with:

  • Working knowledge of various computer software applications including MS Outlook, Word, Excel, and industry specific software; as well as above average organization and computer skills and proven relationship sales ability.
  • Familiarity with all Credit Union products and services, a proven track record of identifying and acting upon opportunities, and the ability to refer business to other Credit Union business lines to build client relationships.
  • Excellent communication skills and the ability to articulate in a clear, concise manner is required to transfer information and understanding to members.
  • Effective listening skills to and engage members in conversation to understand and identify their immediate financial needs, and provide resolution through sourcing information, matching an appropriate product/service and/or referring members to the appropriate individual to complete their request.
  • The ability to multitask with above average keyboarding and internet/computer navigation skills for searching on-line client data and product information while simultaneously conversing with the member is essential to ensure that members receive excellent member service.
  • Interviewing skills and the ability to ask probing questions are required, as well as having the flexibility to adapt to each request and move between a variety of member concerns/questions/requests.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

Who are we?

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

  • We’re 100% member-owned, with all decisions made locally—right here on Vancouver Island.
  • We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
  • We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

If you join us you’ll work hard, but have a lot of fun along the way. We offer a generous compensation package and a great work/life balance because we want you to spend your career here. Many people do!

Back to Top