Systems Support Analyst

VantageOne Credit Union is seeking an experienced Systems Support Analyst. This position is based out of our Vernon BC office (3108 33 Avenue, Vernon BC).

If you have a business/finance or computer science degree or diploma and 4-6 years’ experience in a business/systems analyst role in a Credit Union or Financial Institution environment, we would love to meet you!.

Who we Are: We are a credit union dedicated to the financial well-being of our members, clients, employees, and communities. Part of what sets VantageOne apart from others is that while we offer traditional banking and borrowing solutions, we have also strategically diversified our services to meet our members’ expanding financial needs by offering
Financial Ability with a Human Touch.

Our history as a credit union reaches all the way back to 1944 when we opened our first branch in Vernon. Since that time, we are proud to have become a vital part of the local business economy. From the very start, we have seen ourselves as a local business, owned by our members and operated by people who live here and are deeply invested in our communities.
VantageOne has a network of branches located in the beautiful Okanagan Valley. Our Vernon location offers waters sports, skiing and world class golf within 20 minutes of our branch location and Vernon is a great community to raise a family. It does not get any better than this!

Compensation includes a solid training program committed to your career development, full health, dental and disability benefits and a corporate RRSP contribution.

Full position details can be found on the careers page of our website.

 

Systems Architect (ECM)

As one of Canada’s Best Managed Companies for 18 consecutive years, Concentra prides itself on fostering employee engagement and a workplace of openness and respect.

Concentra is Canada’s leading provider of wholesale banking and trust solutions to credit unions from coast to coast. With deep co-operative roots, Concentra is focused on creating value for the credit union system. We partner with credit unions to ensure over five million Canadian members can choose competitive financial services from their local credit union.

Concentra Trust – a wholly-owned subsidiary – has been delivering estate and trust services nationwide for over 65 years.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results oriented individual to join our team in one of our Saskatoon, Regina, Surrey or Toronto office locations, or from your home office environment.

Key Outcomes:

The Systems Architect (ECM) manages and oversees the strategic and operational demands by leading the support, research, design, development, implementation and long-term governance of the Enterprise Content Management (ECM) solutions at the Bank. This position is responsible for the management of research, design and execution of projects involving Collaboration Portals, Enterprise Search, Enterprise Content Management, Business Process and Forms.

This position is the primary resource to coordinate and manage the organizational Enterprise Content Management strategy and contribute to the organization’s success by maintaining, supporting and enhancing technologies and systems within the ECM practice. It is also responsible to work with business units and manage the delivery of content management strategies, including document management and workflow.

Qualifications:

  • Post-secondary degree or diploma in Computer Science, or related field
  • 5 years in technology roles, including experience working with Cloud Infrastructure services
  • 3-5 years experience working in SharePoint (online or 2016) or other Enterprise Content Management tools
  • Business Analysis experience would be considered an asset
  • Experience working in Agile work environments and projects is preferred

Applications for this opportunity accepted until end of day July 13, 2021.

To apply, please visit our Career page at www.concentra.ca

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Data Modeler

Data Modeler

Permanent Full-Time 

Open to working REMOTELY anywhere in Canada

Would you like to earn above average pay helping members meet their financial goals, maintain a strong work life balance, a flexible schedule and have the security of a career – path supported by your organization? We offer that and so much more.

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION:   Reporting to the VP Int Mark/Data Analytic, the Data Modeler will organize working sessions to gather requirements from various subject matter experts and analyze overall business needs. Serve as a reference and authority on the process of data modeling and ensure consistency with existing data models and data architectures and establish standards and guidelines. This role requires strong technical skills like connecting disparate data sources, as well as business knowledge, interviewing and analytical skills and excellent oral and written communications skills.

A Data Modeler does the following:

  • Develop, review, approve new data models and enhance existing models.
  • Work with other members of the development team to ensure all requirements are captured and reflected in the data model.
  • Validate logical data models with business subject matter experts.
  • Develop and maintain data dictionaries, CRUD matrix, flowcharts, design justifications and integration with enterprise data architecture.
  • Serve as a reference and authority on the process of data modeling and ensure consistency with existing data models and data architectures, create standards and guidelines.
  • Responsible for defining the source repositories and rules around the transformations.
  • Experience with establishing version control.
  • Strong communication skills including written and oral, with ability to work closely with stakeholders, business owners and analysts on requirements and use case design.
  • Participates in business requirements gathering, performs data analysis, designs logical data models, and participates in the design of physical data models.
  • Work with stakeholders to understand and derive meaningful data relationships and translate them into appropriate data models.
  • Train/mentor others in data modeling.
  • Actively participate in meta data definition and management.

Why Should You Apply?

  • You have a bachelor’s or master’s degree in computer/data science technical or related experience.
  • You have 5+ years of hands-on relational, dimensional, and/or analytic experience (using RDBMS, dimensional, NoSQL data platform technologies, and ETL and data ingestion protocols).
  • You have knowledge of the mathematical foundations of statistical inference and forecasting such as time series analysis, multivariate analysis, cluster analysis, and optimization.
  • You have the ability to quickly learn and adapt modeling methods from case studies or other proven approaches.
  • You have experience with Azure Platform Services including Azure Databricks, Azure Data Factory, ADLS and Azure DevOps. data warehouse, data lake, and enterprise big data platforms is required.
  • You have good knowledge of metadata management, data modeling, and related tools.

As well as:

  • SQL and/or PL/SQL.
  • Power BI Enterprise Gateway and ability to utilize Business Intelligence tools (Power BI) to represent insights.
  • Experience working with dimensionally modeled data.
  • Experience in translating/mapping relational data models into XML and Schemas.
  • Experience working in Agile/Scrum methodologies.
  • Above average interpersonal and communication skills
  • Demonstrated commitment to continuous learning and development

Interested?

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

 

Chief Equity and People Officer

The Organization: Vancity

Banking pioneer Vancity is the largest community credit union in Canada and was recently named one of the ‘best banks in the world’ by Forbes. Vancity strives to enhance the financial, social, and environmental wellbeing of its members and its communities as a ‘financial force for change’.

To learn more, please visit Vancity’s website.

The Opportunity: Chief Equity & People Officer

As Vancity shifts to realign its Human Resources function, the Chief Equity and People Officer (CEPO) will play a pivotal role in modernizing and decolonizing its operational approaches. In this newly created position, the CEPO will join the Executive Leadership Team, reporting to the Chief Executive Officer and leading the organization through significant change—this includes supporting respectful, inclusive and dynamic people strategies.

The ideal candidate will possess the following qualifications and experience:

  • Undergraduate degree, preferably in Human Resources Management, Organizational Development, or a related field; Master of Business Administration would be considered an asset.
  • Experience leading, developing and implementing a strategic framework to embed diversity, equity and inclusion, including anti-racism work, throughout an organization with the appropriate goals, performance measures, metrics and review processes.
  • The successful CEPO candidate will be a proven leader of high-performing teams within the financial services sector or within a similarly values-driven, complex organization that has undergone transformational change.

The complete opportunity profile can be viewed: Here

Contact: Robin Noftall, Laurie Sterritt, or Greg Longster

Leaders International Executive Search

#880 – 609 Granville Street

Vancouver, BC V7Y 1G5

Phone: (604) 688-8422

Email: vancouver@leadersinternational.com

 

Trust Administrator

The Company:
First Nations Bank of Canada (“FNBC”) is a competitive, service‐oriented Canadian Chartered bank
focused on providing financial services to the Indigenous marketplace in Canada. As a majority
Indigenous‐owned and controlled entity (over 80%), this federally regulated financial institution
focuses primarily on serving the financial services needs of Indigenous customers across the country
through a network of full‐service branches, community banking centers and electronic banking
channels.

FNB Trust is FNBC’s wholly owned trust company providing Indigenous Trust Services to Indigenous governments and organizations across Canada. FNB Trust supports and enhances the capacity of the trusts and the trustees in alignment with FNBC’s mission toward long-term economic well-being of Indigenous Peoples.

The Challenge:

Reporting directly to the Vice-President of FNB Trust Indigenous Trust Services, the Trust Administrator will be accountable for administration of all client trusts. As a Trust Administrator, you are responsible for supporting trust client service goals by ensuring all administrative requirements associated with each client trust agreement are met. You are client-focused and efficient, with a strong sense of proactivity and effective at working in a team. You are a proven, highly skilled professional with experience in trust administration of varying complexity, and within the scope of your role you will need to plan, administer and report in accordance with the terms and conditions of client trust agreements.

Location:

This is a national position. Candidates from all Canadian regions will be considered, with preference to those able to be based from our Saskatoon, Winnipeg or Vancouver offices. Our Saskatoon and Vancouver offices are located on First Nation lands.

Qualifications:
 Proven experience in and understanding trust agreement terms and conditions.
 Effective at building and maintaining client and team collaboration.
 Proven ability to manage competing priorities without losing focus on key accountabilities.
 Strong interpersonal, verbal communication and negotiation skills and professionalism.

 High Proficiency in Microsoft Word, PowerPoint and Excel.
 Deep understanding of Indigenous trust administration and a demonstrated ability to work in
an environment that demands tact, objectivity and sensitivity and high attention to detail.

Education and Other Requirements:
 University undergraduate degree in finance/accounting or related field
 Minimum of 3 years of directly related experience
 Proven success in Indigenous trust account administration

Make FNB Trust your First Choice!
Please submit your cover letter and resume to: hr@fnbc.ca
For more information, visit: www.fnbtrust.ca

Assistant Branch Manager

We are currently seeking an Assistant Branch Manager for our Prince Rupert location. The Assistant Branch Manager is a key position in the branch providing expert level knowledge while contributing to the provision of exemplary member service, engagement of employees, and managing operations within area of delegated responsibility to be efficient and effective.

 Key Accountabilities

Knowledge of Market and Particular Area of Expertise:

  • Maintains knowledge of market with regards to services, products, rates and fees.
  • Maintains knowledge of economic factors and implications for the business.
  • Maintains subject matter expertise in area of delegated responsibility.

Member Service:

  • Organizes the delivery of products and services to achieve exemplary member service.
  • Monitors the changing member needs and expectations and adapts to those needs.
  • Ensures professional image of unit to members and internal customers.
  • Continually markets the benefits of membership to non-members to grow the membership.

Employee Engagement:

  • Supports the Member Service Centre (Branch) Manager and assists in fostering a positive, respectful workplace that is motivating to staff.
  • Builds a positive capable team to meet the mandate as delegated.
  • Collaborates with staff in addressing services issues and member concerns.
  • Provides coaching to enhance employee performance. Delivers effective ongoing performance feedback for staff.

Operational Effectiveness:

  • Identifies process improvements and implements such within unit, shares best practices with other member service centres and corporate office.
  • Liaises with Corporate Office Operations department to review and improve policies and procedures related to member service delivery.
  • Ensures staff are provided with tools required to perform duties effectively.
  • Addresses day to day administrative issues on a timely basis, and facilitates resolutions of encumbrances. May be delegated tasks regarding facilities and premises.

Risk Management and Financial Health:

  • Actively monitors income and expenses and portfolio and takes action to meet established financial goals and/or advising Branch Manager of sound reasons for adjustments required.
  • Provides referrals within business unit (lending, mutual funds, deposits) and other business units, i.e. insurance, commercial services, financial advisory services.

General:

  • Assists Branch Manager in general administrative aspects of the business unit.
  • Assists Branch Manager in fulfilling community events.
  • During absence of Branch Manager provides general supervision of the business unit and liaises with subject matter experts and Corporate Office staff in particular areas to ensure decisions made are sound and prudent given limited knowledge in areas not within the Assistant Branch Manager’s delegated area of expertise.
  • Oversees corporate training requirements for the branch.
  • Assists Branch Manager in overseeing technical support of the branch.

Minimum Qualifications

Education:

  • Secondary school diploma is required.
  • Completion of post-secondary education is an asset.
  • Completion of sales training and mutual fund course are required.
  • Completion of CUIC lending is required.
  • Completion of CUSOURCE and/or CU Training courses related to this position is an asset.

Experience:

  • Previous sales and service experience is required.
  • Previous financial services and lending experience is required.
  • Previous supervisory and coaching experience is an asset.

Skills:

  • Demonstrated sales skills.
  • Expert knowledge of products and services required.
  • Expert knowledge of credit risk governing and managing policies and underwriting is required if lending is the Assistant Branch Manager’s delegated area of responsibility.
  • Ability to prioritize, organize work within time constraints.
  • Ability to communicate and liaise professionally with members, potential customers, community groups and co-workers while maintaining confidentiality.
  • Working knowledge, skills and experience in Microsoft Office.

Travel may be required.

Senior Advisor

This is a great opportunity to take the next step in your career and create a future at SASCU!

We invite you to be part of a team where you can feel good about the work you do and the positive impact on the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support and professionalism, not to mention, fun! Add in competitive salary and benefit packages, along with perks such as an employee incentive plan, reduced banking fees and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As a Senior Advisor at one of our Salmon Arm branches, you will build deep relationships with members, first, by seeking to understand what is important to them, and then by providing customized, advice-driven solutions that will guide them on their financial journey as it relates to their overall financial picture.

What you’ll do:

  • Advise members on a full range of deposit and investment products, including new personal and business accounts, cards, term deposits, registered products, and mutual funds and associated services.
  • Advise members regarding personal and small business lending products and services, including mortgages, personal loans, lines of credit, MasterCard application and associated insurance products.
  • Service and manage estate accounts within an assigned portfolio.
  • Interview loan applicants, analyze credit information, assess credit and make recommendations to Centralized Credit.
  • Identify and pursue opportunities within the assigned portfolio or through referrals, and, when appropriate, connect the member to another colleague within your team to ensure all of the member’s financial needs are met.
  • Demonstrate a strong knowledge of the financial planning process by partnering with organizational specialists who can assist members with customized financial solutions.
  • Take a lead role in various marketing promotions and other activities to build the membership base and have a positive impact on the community.
  • Take personal responsibility for delivery of the SASCU Member Experience and contribute to the team creation of a warm and welcoming environment.

What you’ll bring:

  • Two (2) years’ post-secondary education or equivalent
  • 4 to 6 years’ progressive experience, including cash, investments and lending services.
  • Registration as a Mutual Funds Representative, or enrollment in the Investment Funds in Canada (IFC) course within 3 months of attaining position, with the intention to register as a Mutual Funds Representative.
  • Strong sales record, with an aptitude for business development and relationship building.
  • Ability to quickly acquire an advanced understanding of SASCU products and services, policies and procedures, as well as branch and specialist roles.
  • Demonstrated leadership ability.
  • High level of ownership, accountability and initiative.

This is a full-time Monday to Saturday position working 5 days per week within the operating hours of the branch. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $900 million in assets. Learn more at www.sascu.com

We thank all candidates for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

Contact Centre Specialist

This is a great opportunity to join a growing and enthusiastic team!

Create your future at SASCU. We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)! Add in a competitive salary, and perks such as our employee incentive plan, reduced banking fees, and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As a Contact Centre Specialist, you assist our members over a variety of communication channels, providing greater service, uncovering their service needs and life events, and making the appropriate connections within the SASCU team. With no in-person contact, this position requires exceptional interpersonal skills.

What you’ll do:

  • Take personal responsibility for delivery of the SASCU Member Experience and contribute to a warm and welcoming environment over telephone, electronic, and digital channels.
  • Use member information to not only effectively and accurately answer member questions and concerns, but proactively make recommendations on products and services.
  • Acknowledge and address member concerns and take appropriate action to resolve them.
  • Respond to and process member transactions for non-cash related deposit products and services.
  • Engage the member in conversation to uncover opportunities for SASCU to assist them with reaching their goals; connect the member to the appropriate person for more complex requests.
  • Support networking activities to build membership base and have a positive impact on the community.

What you’ll bring:

  • Secondary school diploma, plus 1-3 years of sales experience in a service-oriented environment, with at least one year in a Service Representative role with demonstrated sales success.
  • Excellent communication skills including the ability to listen, hear, and convey information in a clear and welcoming manner.
  • Strong problem-solving and analytical ability.
  • Strong comfort level with technology and proficiency with digital systems.
  • Demonstrated ability to multi-task in a fast-paced environment.
  • Commitment to continuous learning and self-development.

This position provides an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

This is a part-time, Monday to Saturday position requiring flexibility to work within the business hours of SASCU’s Contact Centre.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $900 million in assets. Learn more at www.sascu.com

A note on COVID-19:

Additional safety precautions have been put in place to protect SASCU staff and the public. More details can be found here: sascu.com/covid-19-response. Further information will be provided later in the recruitment process.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Manager Risk

North Peace Savings and Credit Union is now recruiting for the role of Manager, Risk. Managing risk and promoting compliance across all regions and lines of business in a financial institution is a significant undertaking. The framework, tools, processes and controls in place to monitor enterprise risk, oversee anti-money laundering & terrorist financing, privacy, fraud, security and insurance require on-going attention and adapt and change regularly with our changing risk environment.

Reporting to the Chief Financial Officer (CFO), the Manager, Risk is responsible for managing and enhancing NPSCU’s Enterprise Risk Management Framework and developing strategies and tactics to enhance that framework and culture. The Manager, Risk is directly responsible for overseeing the areas of Anti-Money Laundering & Terrorist Financing, Privacy, Fraud, Security and Insurance Management. The Manager plays a significant role in compliance and risk mitigation through design, implementation and monitoring of controls, facilitation of internal audit processes, following up on compliance deficiencies, ensuring practices align with policies and procedures and making recommendations for change to further improve efficiencies and manage risk. The position oversees and /or is directly responsible for organizational risk reporting and promotes compliance across all regions and lines of business. The Compliance Officer will report directly to the Manager, Risk.

Additionally the Manager, Risk is responsible for supporting the development of all risk related policies and procedures including, but not limited to, those related to disaster recovery, business continuity and pandemic planning to ensure the ongoing success of the organization. The Manager, Risk is also a key stakeholder, bringing best practices for risk design and mitigation practices to corporate projects and initiatives.

The successful candidate will have their CPA or degree in business, have a minimum 3 years experience in risk management including a minimum 1 year experience in a leadership or management capacity. Experience in Anti-money laundering, fraud, enterprise risk, security, business continuity planning along with advanced comprehension of risk methodologies, industry practices and risk reporting required.

Please visit www.npscu.ca for full role description.

Interested applicants are to submit resume and cover letter to Olivia Young at careers@npscu.ca by Thursday June 30th. Applications will be accepted until the role is filled.

MANAGER, OPERATIONAL RISK

Would you like to earn above average pay helping members meet their financial goals, maintain a strong work life balance, a flexible schedule and have the security of a career – path supported by your organization? We offer that and so much more.

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION:  The Manager, Operational Risk reports to the Chief Risk Officer and leads the development and implementation of the operational risk management framework. The manager of operational risk will collaboratively work with internal business units and teams to perform operational risk assessments and ensure appropriate plans are established to align to Risk Appetite. The Manager, Operational Risk will monitor operational risk issues and will provide regular reporting to both Senior Management and the Board of Director’s Risk Committee. The position will play a key role in championing and instilling an effective enterprise wide risk management culture.  How does one do this? Glad you asked!

A Manager, Operational Risk does the following:

  • Develop operational risk policies and practices to ensure Operational Risk Management framework evolves with the changing needs and risk profile of the credit union.
  • Keeps abreast if latest operational risk management techniques and industry best practices.
  • Works with internal teams and business units to identify key operational risks, facilitates risk control self assessments and ensure business units build appropriate action plans to address operational risk issues.
  • Monitor operational risk issues and action plans for the credit union and provide consolidated reporting to board and senior management.
  • Assist in investigation of root causes of operational risk and will provide support to mitigate risk.
  • Support the management of development and validation approaches to credit union risk modeling and measurement, risk assessment and mitigation within the ORM and ERM frameworks
  • Provide management and development in context to the ORM Framework
  • Identify deficiencies and advise of potential risk situations
  • Monitor and evaluate policy and procedures for enterprise risk and make recommendations for improvement to ensure policies and procedures are enacted accurately and effectively communicate key control provisions
  • Create and maintain a constructive culture that is conducive to team achievement, productivity improvement and professionalism

Why Should You Apply?

  • You want to be an ambassador of a forward-thinking, member focused organization
  • You have a university degree in Commerce, Business Administration, Public Administration, Law, or a related discipline; plus 4-6 years of job-related experience (or an equivalent combination of education, experience and learning, preferably within the credit union system)
  • You will have or will be willing to work towards a Risk Management certification.
  • You have a track record of success in quality control and assurance as it relates to operational risk
  • You have strong attention to detail, organizational awareness, and you are strategic in nature
  • Have a strong understanding of the Microsoft Environment, workflows, and file management
  • Previous operational risk management experience in a federally regulated financial institution is preferred but not necessary.

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Back to Top