System Support Technician

Bulkley Valley Credit Union, serving over 14,000 members from Hazelton to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service.

We are currently recruiting a Full Time System Support Technician. If you want to join a dynamic group dedicated to cooperative values and member service, this is the right career move for you. You will report to the Manager, Information Systems and, as a member of the IT department, you will be responsible for providing day to day technical support by troubleshooting problems related to computer hardware, software and ancillary equipment; and coordinating delivery installation and setup of terminals to the staff of Bulkley Valley Credit Union and its subsidiaries. You will also assist with the administration of the BVCU LAN/WAN infrastructure.

The successful candidate will have a range of current technical certificates, including Microsoft certifications, and/or a minimum of three to five years of related work experience. The individual should also have, or be working towards, A+ and/or Network+ certifications. The individual should have the ability to apply advanced knowledge in troubleshooting Microsoft operating systems, office productivity software (MS Office), and other associated computer software. A combination of education and work experience deemed appropriate to handle the assigned duties may also be considered. Due to the complex nature of IT environments, excellent communication skills (written, verbal, and interpersonal) are required in order to interact with staff of various knowledge levels.

As this position involves travel to all branches of the Bulkley Valley Credit Union, a valid BC Driver’s License with an available vehicle for use is required.

Qualified applicants can submit a current resume and cover letter in confidence by Friday, April 9th 2021 to:

Joseph Meyers, Manager Information Systems

jmeyers@bvcu.com

Bulkley Valley Credit Union

PO Box 3637 Smithers BC V0J 2N0

Fax:  (250) 847-3012

Please submit your resume and cover letter via PDF or MS Word attachment. Links to online resumes will be deleted without review.

Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.

Advisor

Create your future with SASCU. We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)! Add in a competitive salary and benefits package, along with perks such as our employee incentive plan, reduced banking fees, and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As an Advisor at our Sicamous Branch, you will build deep relationships with members, first by seeking to understand what is important to them, and then by providing customized, advice-driven solutions that will guide them on their financial journey as it relates to their overall financial picture.

 

What you’ll do:

  • Advise members on a full range of deposit and investment products and services (including new accounts, cards, term deposits, and registered products) for an assigned portfolio.
  • Advise members on personal and small business lending products and services (including mortgages, personal loans, lines of credit, MasterCard application and associated insurance products).
  • Interview loan applicants, analyze their finances, and make recommendations.
  • Service and manage estate accounts within an assigned portfolio.
  • Undertake assigned administrative duties including regular and ad hoc reporting, audits, and preparing routing correspondence.
  • Perform front line duties as required.
  • Take personal responsibility for delivery of the SASCU Member Experience and contribute to the team creation of a warm and welcoming environment.

 

What you’ll bring:

  • One year of post-secondary education or equivalent, plus 2-4 years financial services experience with demonstrated sales skills.
  • A solid understanding of financial services policies and procedures, and branch and specialist roles is an asset.

 

You’re perfect for this role if you:

  • Have demonstrated sales skills – promoting and selling financial products and services
  • Have strong organizational and time management skills
  • Are an excellent communicator with strong interpersonal skills
  • Possess a high level of ownership, accountability, and initiative
  • Are committed to continuous learning and self-development

 

This position is full-time, Tuesday to Saturday. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a résumé to us at hr@sascu.com.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $900 million in assets. Learn more at www.sascu.com

 

A note on COVID-19:

Additional safety precautions have been put in place to protect SASCU staff and the public. More details can be found here: sascu.com/covid-19-response. Further information will be provided later in the recruitment process.

 

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Growth Marketer

Would you like to earn above average pay, maintain a strong work life balance, a flexible schedule and have the security of a career-path supported by your organization? We offer that and so much more.

THE COMPANY – Our purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now That’s Responsible Banking!

Innovation Credit Union has a bold ambition – to be the most digital, member-centric organization in our industry. We are on a journey to modernize our marketing with investments in new platforms like Adobe Experience Manager and a shift to agile ways of working.

How does one do this? Glad you asked!

THE POSITION:  The role of Growth Marketer is an exciting opportunity to help define acquisition, cross sell and engagement strategies that will accelerate growth and support in deepening our relationships with our members. In this role you will be responsible for developing new member acquisition and cross sell plans, identifying optimization opportunities and leading cross sell and engagement programs. All member strategies will be designed to support the broader Innovation Credit Union business strategies, and ensure roadmaps, plans and initiatives are developed and executed in compliance with governing regulations, internal policies, and procedures. This position reports to the Vice-President of Integrated Marketing and Data Analytics.

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Branch Manager, Insurance

This is a great opportunity to lead a growing and enthusiastic team!

Create your future at SASCU. We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)! Add in a competitive salary, and perks such as our employee incentive plan, reduced banking fees, and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As a Branch Manager, Insurance you will provide leadership to the Insurance team, including Autoplan, Personal Lines, and Commercial Lines employees, leading them to achieve objectives, ensure operational efficiency, and deliver excellent service to customers. The Branch Manager, Insurance achieves customer and employee engagement targets. This position also provides service to customers to fulfill their insurance needs as required and manages a small book of customers, with particular focus on personal accounts.

 

The successful candidate will be accountable to:

  • Manage the overall operation of the insurance branch. and supervise the day-to-day activities of Insurance team, including ICBC, Personal Lines and Commercial Lines employees.
  • Schedule staff and assignment of work, maintains accurate records for time and attendance, and manage time off requests and scheduling conflicts.
  • Take ownership of customer concerns and resolve or support staff in correcting complex and/or difficult service situations.
  • Obtain new business through acquisition of new customers or selling enhancements to existing customer coverages; ensure existing business is maintained.
  • In conjunction with the Director, Wealth and Insurance, initiate and execute marketing activities to build the insurance subsidiary portfolio and achieve growth targets.
  • Coach direct reports on branch objectives/ goals and ensure teamwork to achieve the desired results.
  • Build and support relationships with internal partners (such as Wealth, Commercial, Retail) to achieve business goals and support the growth strategy.
  • In conjunction with the Director, Wealth and Insurance, establish positive and productive relationships with external stakeholders in the insurance industry, across trade associations, in government and regulatory bodies and within the broader community to ensure successful operations of agency.
  • Ensure strong and open channels of communication and collaboration within the subsidiary and across SASCU departments.
  • Is responsible for staffing (hiring and promotions) for the insurance branch and makes recommendations to the Director, Wealth and Insurance on performance improvement actions.

The ideal candidate will possess the following skills and experience:

  • Two years post-secondary education, plus 5 years’ insurance experience, including 2 years at a management level (providing staff supervision and overseeing the operations of an insurance branch). An equivalent combination of education and experience will also be considered.
  • Level 3 General Insurance Agent’s License, and a minimum of a CAIB, CIP, or FIC designation.
  • Eligibility to act as Nominee.
  • Must have a comprehensive understanding of all lines of insurance products, wordings, exclusions, errors & omissions, and be familiar with risk management techniques.
  • Manages complexity, multiple tasks, and priorities for maximum personal and organizational success.
  • Acts decisively and displays confidence in decision making, suggesting solutions consistent with credit union values, goals, and strategic direction.
  • Excellent verbal and written communication skills.
  • Leadership ability, including the ability to coach and develop others.
  • The ability to foster an atmosphere of trust and camaraderie.
  • Time management skills, including ability to effectively prioritize and delegate.
  • Commitment to continuous learning and self-development.

 

This is a full-time Monday to Friday position. Flexibility is expected and may include working Saturday’s as needed for the division. It an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $900 million in assets. Learn more at sascu.com

 

A note on COVID-19:

Additional safety precautions have been put in place to protect SASCU staff and the public. More details can be found here: sascu.com/covid-19-response. Further information will be provided later in the recruitment process.

 

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Vice President, Risk & Finance

Stabilization Central Credit Union (SCCU) is a proactive agency that has been supporting and strengthening BC credit unions facing regulatory difficulties since 1989. It works in partnership with credit unions providing proactive, customized solutions and valuable tools to strengthen their business practices with a focus on stability and sound financial and risk management. SCCU provides proven leadership and direction to member credit unions via its service offerings of Governance, Regulatory Compliance, Risk Management, and Strategic Planning, to ensure a healthy, self-sustaining credit union system.

The Vice President, Risk & Finance (VP) works closely with the CEO and the board of directors to define, deliver, and improve SCCU services that enhance member credit union sustainability, regulatory compliance in governance and risk management, as well as supporting overall growth. The VP develops relationships and builds trust across the industry, ultimately becoming a key partner of member credit union boards and senior leaders. Travelling throughout the province when required, the VP provides effective relationship management in addition to consistent and impactful program delivery.

The individual will analyze economic, business, and financial conditions and their impact on individual and industry-wide credit union operations. They will then identify opportunities to proactively enhance member credit union performance or to mitigate losses through SCCU’s comprehensive suite of services including the Master Bond Program. This support will encompass providing guidance and direction in the application of policies, standards, best practices, and business continuity plans for member organizations as well as SCCU itself.

The ideal candidate is a highly successful and confident professional who brings a strong understanding and application of risk mitigation and financial management for effective and efficient business operations. Possessing multiple years of broad financial senior leadership experience, plus a post-secondary degree in a business or risk management-related field, the successful candidate will demonstrate a proven ability to forge productive partnerships and to create and contribute to a positive and enthusiastic work environment. A detailed understanding of enterprise risk management and an ability to communicate effectively with a wide range of partner groups, including the regulator and the credit unions SCCU works with, will be key to this individual’s success.

If this is the next step in your professional career, please visit our website and submit your application to Shaun Carpenter and Matthew Bell at www.pfmsearch.com.

Manager, Facilities & Procurement

Interior Savings is a locally-based financial institution serving the Interior Region of British Columbia; we are one of the largest credit unions in the province. Our customers are our members, our members are our owners, and our success begins and ends with you.  Our Way Forward is to make a positive difference in people’s lives and enrich each member’s life journey while keeping the human touch in a digital world. Interior Savings takes pride in the fact that we operate in a socially responsible manner and are highly visible supporters of the communities we serve. That’s local money for local good.

If you would like to be part of a team that makes a positive difference in people’s lives, check out this great opportunity.

We are seeking a Full Time Manager, Facilities & Procurement in our Kelowna Corporate office. The Manager, Facilities & Procurement supports Interior Savings’ vision of sales & service excellence by effectively managing all corporate properties, premises, maintenance and equipment.

Through strong time-management and organizational skills, including the planning and managing of large and complex projects you will oversee the maintenance of Credit Union premises, as well as associated equipment and furnishings.

With personal strengths in negotiation, communication, initiative and project leadership you will negotiate and maintain leases for rented premises, negotiate and monitor all construction contracts for renovations and new premises, negotiate the purchase of new furnishings and equipment and negotiate and maintain contracts for services.

Your attention to detail and accuracy combined with your strong problem-solving and troubleshooting skills assists you to manage corporate compliance issues including Occupational Health & Safety issues related to physical structure and equipment. You will also prepare appropriate sections of, and adhere to, the annual capital and operational budgets. You may also be tasked with other duties, as required.

Education

  • Bachelor’s Degree, or Diploma requiring 3-4 years of full-time study in the buildings or facility management field.
  • Experience/Knowledge
    • 7-9 years of job-related experience, preferably in a financial sales & service environment.
    • Certified Facility Manager Designation an asset.
    • Comprehensive knowledge of leases and construction contracts.
    • Strong understanding of general building construction and design as it relates to branch operations.

Additional Requirements

  • This position requires the incumbent to travel throughout both regions therefore a reliable vehicle and valid driver’s license are requirements.
  • “For more information or to apply for this position please visit our website: www.interiorsavings.com”
  • We thank all applicants for their interest and will contact short-listed candidates only.

Assistant Branch Manager

Company: Sunshine Coast Credit Union

Job Type: Full Time

 

ASSISTANT BRANCH MANAGER  

Calling all Member Centric Leaders!

We have an exciting opportunity for someone to work closely with our membership and branch team, by offering exceptional business development and coaching to our advisory employees growing advisor ability to offer sound advice, provide financial solutions and build long-term relationships.

 

We offer a highly-competitive wage, career progression, ongoing learning and development, and an impact on our local community.  Join us on the beautiful Sunshine Coast and get the best of both worlds – a relaxing lifestyle filled with recreational activities including boating, hiking, and much more, while only a short 40-minute ferry trip from Vancouver.

 

What You’ll Do

The Assistant Branch Manager (ABM) contributes to enriching member’s lives by championing advisory service and focusing on a high level of member satisfaction in conjunction with increasing community connections, business networks and overall branch performance. This role provides proactive advisory service and financial solutions to members within the branch environment. This position supports branch leadership in managing the daily operational and administrative requirements of the branch including managing staffing needs and providing supervision and coaching to assigned staff. This position acts as a change agent to support and implement business initiatives in the workplace. The ABM is responsible for in- branch training, motivation, sales and service, as well as guidance of staff to ensure the delivery of proactive, quality service to members. This position identifies marketing opportunities, builds community relationships and executes plans to achieve results while remaining aware of the competitive and economic climate and providing input into pricing, products and branch planning.

 

What Does the Ideal Candidate Bring?

In addition to formal post-secondary education and financial industry experience, we are looking for an individual who would like to continue their Advisory Services career. Someone who has superior communication and coaching ability, time management, prioritizing skills and is self-motivated to build and grow the membership of the credit union. The successful incumbent will be adept at problem solving, decision making, establishing strong working relationships, and demonstrating excellent sales and communication skills.

 

About Sunshine Coast Credit Union (SCCU)

For 80 years, Sunshine Coast Credit Union and their members have been helping build a healthy, strong, vibrant Coast community. We are a full-service financial institution with assets exceeding $700 million, serving 17,000 plus members in three growing coastal communities in British Columbia. Sunshine Coast Credit Union is committed to enriching the financial well-being of our members and our community.

How to Apply
If you are interested in this exciting opportunity, please submit a current resume and cover letter in confidence to:  yourfuture@sunshineccu.net.  The posting is open until filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted. 

Financial Planner

Do you… have experience in financial planning and thrive in an ever-evolving work environment? Are you a sales-oriented individual with a genuine interest in helping people meet their financial goals? Are you results driven and have what it takes to improve clients/members financial lives?

If so… we should talk.

We are currently seeking an experienced Financial Planner for our Trail office of Kootenay Savings MoneyWorks to provide sound financial advice to new and existing clients with a focus on investment, retirement, and estate planning.

With two years of post-secondary education in a related field and a minimum of three years experience in financial planning you will be well positioned to offer sound holistic financial planning advice to new and existing clients.  As a Certified Financial Planner, or one who is actively working towards completion of a financial planning designation and having completed your Level II Life Insurance and Mutual Funds License, you are able to provide comprehensive financial and estate planning and insurance services and recommend products that are best suited to assist clients/members meet their financial goals. Your track record of success in business development is enhanced by your strong communication skills and your ability to respond to clients’ needs. You demonstrate a sales-focused work ethic, combined with exceptional relationship building skills and your commitment to ongoing professional development ensures quality service delivery.

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return we offer a total rewards package that includes:

  • Competitive salary and benefits
  • Paid vacation, sick time and floating holidays
  • Continual training, development and coaching
  • Confidential employee and family assistance program
  • Flexible work options to support work-life balance
  • Unique staff benefits on products such as bank accounts, loans & mortgages
  • The opportunity to build a satisfying career in an organization that incorporates many leading-strategic initiatives
  • Being part of an organization that puts their community and employees first
  • Being part of a talented and dedicated team who improve our members’ financial lives

Nestled in the natural beauty of the Selkirk and Monashee mountain ranges, next to the mighty Columbia River, the Greater Trail area offers year-round activities for the outdoor enthusiast from golfing to skiing, mountain biking, kayaking, fishing, hiking and much more.  Amenities include the region’s largest hospital, Selkirk College and an aquatic and leisure centre, all surrounded by inviting neighbouring communities. Affordable, safe and volunteer-oriented communities provide all the modern technology and amenities to keep you connected. Here you will find outstanding opportunities for living life well and to its fullest.

For more information about the Greater Trail region, please visit imaginekootenay.com

For more information about Kootenay Savings MoneyWorks, please visit www.kscu.com and click on the Wealth tab.

Applicants are asked to apply online through the careers section of our website at www.kscu.com.

Closing date:  Open until filled

We thank all applicants for their interest; however only short listed applicants will be contacted.

SENIOR MANAGER: MARKETING & BRAND EXPERIENCE

Do you… have a solid background in marketing with proven experience and success in digital marketing, brand development and marketing communications & oversight?  Are you an experienced professional with advanced knowledge in market research, analytics, and product & strategy development?  Are you a natural leader who thrives in an ever-evolving work environment and aspires to make a positive difference each and every day?

If so… we should talk.

We currently have an opportunity to hire an experienced marketing professional to join our team as the Senior Manager Marketing & Brand Experience.  The incumbent of this role is based out of our Corporate Office in Trail.

As the Senior Manager Marketing & Brand Experience, you will lead the strategic and day to day direction of the marketing department and brand strategy.  You will coach and lead the marketing team to grow the brand, digitize and integrate new tools, technologies and channels to increase share of wallet and membership.  You will also be responsible for providing oversight on product, digital and channel design, marketing and promotions, analytics and research, communications, brand image, and community investment and engagement.

The ideal incumbent will possess:

  • Bachelor’s Degree in a related field requiring 3 to 4 years full-time study or equivalent
  • Minimum of 8 years’ progressive leadership experience in a sales and service environment with a focus on marketing and brand development
  • Advanced skills in digital marketing
  • Advanced skills in brand development, strategy, marketing communications and oversight
  • Advanced knowledge and proven experience in best practices and innovative industry developments in branding, the marketing discipline, sales and marketing communications
  • Advanced knowledge in a broad range of market research, analytics, segmentation, product development and marketing strategy development
  • Advanced knowledge in all banking channels including digital and mobile
  • Strong technical skills in HTML, CSS, SQL, Microsoft Office applications, Google Analytics, Adobe Creative Suite apps, WordPress
  • Well-developed technical knowledge of consumer tools and promotions from idea creation through to deployment
  • Strong knowledge in marketing & sales technology tools
  • Strong verbal and written communication skills
  • Strong organization & time management skills
  • Strong project management and planning skills
  • The ability to anticipate strategic business demands and effectively align people, processes, and systems so that the appropriate talent, structure, and operating models are in place
  • The ability to take a creative approach to opportunities or issues, think “outside the box” and explore unique ways to create value for members, communities, and the organization
  • The ability to courageously face new challenges and opportunities
  • The ability to execute business strategies within an uncertain, complex, and ambiguous business landscape and ensure accountability for results
  • The ability to form a deep understanding of members’ needs and to develop member-centric solutions across multiple channels that exceed their expectations
  • The ability to persuade, convince, influence, or gain the commitment of others to support an idea, adopt a specific direction, or commit to an initiative in support of the business of the credit union system
  • The ability to inspire a sense of direction and shared purpose for employees, while energizing and motivating them to advance the vision

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return we offer a total rewards package that includes:

  • Competitive salary and benefits
  • Paid vacation, sick time and floating holidays
  • Continual training, development and coaching
  • Confidential employee and family assistance program
  • Flexible work options to support work-life balance
  • Unique staff benefits on products such as bank accounts, loans & mortgages
  • The opportunity to build a satisfying career in an organization that incorporates many leading-strategic initiatives
  • Being part of an organization that puts their community and employees first
  • Being part of a talented and dedicated team who improve our members’ financial lives

Nestled in the natural beauty of the Selkirk and Monashee mountain ranges, next to the mighty Columbia River, the Greater Trail area offers year-round activities for the outdoor enthusiast from golfing to skiing, mountain biking, kayaking, fishing, hiking and much more.  Amenities include the region’s largest hospital, Selkirk College and an aquatic and leisure centre, all surrounded by inviting neighbouring communities. Affordable, safe and volunteer-oriented communities provide all the modern technology and amenities to keep you connected. Here you will find outstanding opportunities for living life well and to its fullest.

For more information about the Greater Trail region, please visit imaginekootenay.com

For more information about Kootenay Savings, please visit www.kscu.com

Please apply online through the careers section of our website at www.kscu.com to upload your resume and complete the application questions.

Closing date:  April 2, 2021

We thank all applicants for their interest; however only short listed applicants will be contacted.

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