Province: British Columbia

Sr. Data Analyst

SaskCentral is owned by Saskatchewan credit unions to serve and represent their collective interests. We add value through the sound investment of credit union funds on deposit. Our employees tell us SaskCentral is a great place to work where you can have a challenging, rewarding career with a competitive salary and excellent benefits.

Our commitment to inclusion, diversity, equity, and accessibility: We celebrate strength in diversity as it contributes to our collective success. We encourage applicants with diverse backgrounds and experiences to apply for roles that interest them. Your individuality is welcome here.

Sr. Data Analyst
SaskCentral is focused on an enterprise-wide journey dedicated to ensuring the success and financial viability of Saskatchewan credit unions. Acting as a utility, we are dedicated to ensuring access to clearing and settlement functions through our own clearing capability as well as that of owned and partner entities.

The Job
Are you a seasoned data management professional with a passion for transforming raw data into strategic business insights? If you are experienced in overseeing the design, build, and optimization of data systems, designing data governance structures, and providing technical leadership, we want you on our team. We are seeking a Sr. Data Analyst to optimize end-user experiences and contribute to corporate decision-making through specialized expertise in data systems and infrastructure.

In this position you will act as a key partner to the business by designing, implementing and operating system solutions to address data related opportunities and challenges.  You will lead the day-to-day design, maintenance, and operations of the data warehouse environment. Your experience positions you to propose and apply controls, processes, and procedures to improve the data environment’s security, stability, accuracy, and value.  As a technical leader, you will provide guidance and mentorship to internal users in the use of SQL and PowerBI tools to create reports and dashboards.

The Candidate
You have proven expertise in designing, building, and optimizing data systems and experience in establishing and maintaining data governance structures. You are a strong technical leader with mentoring capabilities and a robust skillset in ETL data modeling, mining, and analysis techniques.  Proficiency in SQL and Power BI development tools (dashboarding and paginated reports) and C# is a requirement.

You have a bachelor’s degree in computer science, mathematics, or another other business-related field, or a combination of significant experience with relevant professional certification.

If you are ready to bring your skills to a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity. Interested applicants are invited to submit their resume and cover letter in confidence by the end of day Friday, December 1, 2023 on the SaskCentral Career Page.

We thank all applicants for their interest.  Those selected for an interview will be contacted.

Financial Analyst

Do you have experience in financial analysis? Do you embrace change and thrive in an ever-evolving work environment? Do you have exceptional communication skills with a proven track record of accuracy and attention to detail? Do you know what it takes to succeed in the competitive financial services market?

If so, we’d like to hear from you!

We’re seeking a Financial Analyst to join our team. Reporting directly to the Senior Manager: Treasury & Risk Analytics, the Financial Analyst fulfills a senior support role in the Finance Department, with shared responsibility for various Finance, Treasury and Accounting functions. This role provides information to support Kootenay Savings Credit Union’s Asset and Liability management strategies and policies, and verifies data integrity for numerous reports. In addition, the incumbent is responsible for preparing various financial and profitability reports, including completing various projects requiring interpretive analyses.

The ideal incumbent will possess:

  • A bachelor’s degree in accounting, finance, or business administration
  • A minimum of three years’ experience of progressive, relevant financial analysis, reporting experience in a related environment
  • Completion of a professional accounting program (CPA, CA, CMA, CGA, CFA, or CTP)
  • Experience with Asset Liability Management
  • Strong analytical skills with the ability to extrapolate pertinent information from reports and spreadsheets to provide sound business recommendations
  • Strong understanding of computer technology, including advanced Excel spreadsheet skills and hands-on experience using standard accounting package and reporting software
  • Demonstrated accuracy and attention to detail
  • Ability to communicate well with others, both verbally and in writing
  • Ability to work effectively as part of a team by demonstrating a high regard and respect for colleagues and a willingness to support the efforts of others
  • Ability to organize work and meet deadlines in an environment of constantly changing priorities

Or equivalent education and/or experience.

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return, we offer a total rewards package that includes:

  • Competitive salary of $68K – $80K based on skills and experience
  • Competitive benefits including extended health, dental and vision coverage
  • Health care and personal spending accounts
  • Paid vacation, sick time, and floating holidays
  • Confidential employee and family assistance program
  • Continual training, development, and coaching
  • Unique staff benefits on products such as bank accounts, loans and mortgages
  • The opportunity to build a satisfying career in an organization that incorporates many leading-strategic initiatives
  • Being part of an organization that puts their community and employees first
  • Being part of a talented and dedicated team who improve our members’ financial lives

KOOTENAY SAVINGS CREDIT UNION

We’re the region’s leading credit union with over $1 billion in assets, over 35,000 members and over 200 employees. Our Corporate Office is in Trail, BC, along with our Member Service Centre and we have eleven branches throughout the Kootenays offering retail and commercial banking services. We’re community-minded and continue to strive to fulfill our vision to be the best provider of financial services and the best place to work in the communities we serve.

For more information about Kootenay Savings, please visit kscu.com.

For more information about the Kootenay regions, please visit imaginekootenay.com.

Please apply online through the careers section of our website at kscu.com to upload your resume and complete the application questions.

Closing date:  November 19, 2023

We thank all applicants for their interest; however, only short-listed applicants will be contacted.

Director, Payments

SaskCentral is owned by Saskatchewan credit unions to serve and represent their collective interests. We add value through the sound investment of credit union funds on deposit. Our employees tell us SaskCentral is a great place to work where you can have a challenging, rewarding career with a competitive salary and excellent benefits.

Our commitment to inclusion, diversity, equity, and accessibility: We celebrate strength in diversity as it contributes to our collective success. We encourage applicants with diverse backgrounds and experiences to apply for roles that interest them. Your individuality is welcome here.

Director, Payments 

SaskCentral is focused on an enterprise-wide journey dedicated to ensuring the success and financial viability of Saskatchewan credit unions. Acting as a utility, we are dedicated to ensuring access to clearing and settlement functions through our own clearing capability as well as that of owned and partner entities.

The Job

The Director of Payments is responsible for overseeing and optimizing all payment operations at SaskCentral. You work collaboratively with a talented team and various stakeholders to develop and implement strategies that enhance efficiency and effectiveness for our member credit unions.

Reporting to the Chief Executive Officer (CEO), this role works closely with both internal and external cross-functional teams, representing SaskCentral with partner organizations to lead payment strategies in alignment with the organization’s major initiatives.

You will develop and execute a payments strategy aligned with SaskCentral’s purpose, vision, and strategy that addresses the risks and opportunities through payments modernization. You will develop and lead change management initiatives, fostering a culture of customer-centricity across the organization.

The Candidate

We want to hear from you if you are regarded in the industry as subject matter expert with deep professional knowledge on Payments products, payments modernization in Canada. The successful candidate will have exceptional interpersonal skills and 10 years of experience with demonstrated success at leading, planning and managing business and operational performance. You will be adept at thinking long term, identifying risks and opportunities for both the immediate and longer-term horizons.

Interested applicants are invited to submit their resume in confidence by the end of day Friday, November 24, 2023 on the SaskCentral Career Page.

We thank all applicants for their interest.  Those selected for an interview will be contacted.

Commercial Account Manager

Location: Kootenay Region, BC/Remote work options may be considered

Do you… know what it takes to succeed in the competitive financial services market?  Do you embrace change and thrive in an ever-evolving work environment?  Are you a motivated self-starter with a proven track record of success in business development and relationship building?  Do you have what it takes to improve our members’ financial lives?

If so… we’d like to hear from you!

We’re seeking a Commercial Account Manager to join our team.  As Commercial Account Manager, you will be accountable for the overall management of a selected portfolio of commercial accounts.  You will be responsible for soliciting, developing, and building long-term and profitable relationships with members to optimize the value of KSCU’s commercial portfolio while utilizing strong risk management techniques and providing sound financial advice to structure, negotiate and document complex credit and deposit arrangements for commercial members.

This role provides support throughout both the East and West Kootenays.  The incumbent’s home base will be in the Kootenay area depending on the candidate’s preference.

We are looking for someone with:

  • A minimum three years’ progressive experience in sales/service and managing a diverse portfolio in a commercial banking environment
  • Two years post-secondary education in accounting, finance, commerce, or business administration
  • Demonstrated ability to analyze financial statements and understand aspects of lending such as project financing, market/industry analysis, cash management, etc.
  • Working knowledge of the commercial banking marketplace and the assigned market area’s key industries and competitive positioning
  • Knowledge of segment, strategies, structure, as well as lending and deposit products and services
  • Good analytical, relationship, interpersonal, communication, presentation, and team skills
  • Good business acumen coupled with a demonstrated ability to initiate action to achieve results and meet deadlines while respecting fundamental corporate values
  • Ability to work independently with confidence and strong commitment to member service
  • Ability to interact at any level within the organization and in a business development capacity within the community
  • Good credit and interviewing techniques, credit investigation and underwriting skills
  • Ability to attend community events, work flexible hours, and travel as required

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return, we offer a total rewards package that includes:

  • Competitive salary of $75K – $89K based on skills and experience
  • Competitive benefits including extended health, dental and vision coverage
  • Health care & Personal spending account
  • Paid vacation, sick time and floating holidays
  • Confidential employee and family assistance program
  • Continual training, development and coaching
  • Unique staff benefits on products such as bank accounts, loans & mortgages
  • The opportunity to build a satisfying career in an organization that incorporates many leading-strategic initiatives
  • Being part of an organization that puts their community and employees first
  • Being part of a talented and dedicated team who improve our members’ financial lives

KOOTENAY SAVINGS CREDIT UNION

We’re the region’s leading credit union with over $1 billion in assets, over 35,000 members and over 200 employees.  Our Corporate Office is in Trail, BC along with our Member Service Centre and we have eleven branches throughout the Kootenays offering retail and commercial banking services. We’re community-minded and continue to strive to fulfill our vision to be the best provider of financial services and the best place to work in the communities we serve.

For more information about Kootenay Savings, please visit kscu.com.

For more information about the Kootenay regions, please visit imaginekootenay.com.

Please apply online through the careers section of our website at kscu.com to upload your resume and complete the application questions.

We thank all applicants for their interest; however, only short-listed applicants will be contacted.

Manager, Contracts & Procurement

Position Type: Permanent/Full Time

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an exciting opportunity for you. We are looking for a Manager, Contracts and Procurement, so if you’re passionate about contract management and procurement services, we’d like to hear from you.

This is a remote opportunity open to residents of British Columbia, with preference given to Vancouver Island candidates.

What’s the role?

The Manager, Contracts and Procurement reports to the AVP, Procurement & Premises and plays a crucial role in providing contract management and procurement services in alignment with organizational goals and financial responsibility. This position involves offering strategic guidance on contract management and purchasing, ensuring compliance with policies, laws, and regulations. The role also includes collaborating with internal stakeholders to develop procurement specifications, overseeing the entire procurement process, and maintaining departmental policies and procedures.

Your duties will include:

  • Builds and maintains effective relationships with internal and external stakeholders to source and engage reliable suppliers and vendors.
  • Negotiates with suppliers and vendors to create value and savings for the organization.
  • Manages overall direction, coordination, and evaluation of procurement policies and procedures.
  • Responsible for the procurement and contract management life cycle.
  • Responsible for developing and implementing strategic procurement and contract management strategies to maintain security of supply and optimum value for money.
  • Responsible for developing, implementing and maintaining department policies and procedures, in partnership with department Leadership.
  • Manages all items related to vendor managements inclusive of performance, information changes and vendor set up.
  • Manages, amends and monitors supplier contract agreements.
  • Manages all items related to vendor managements inclusive of performance, information changes and vendor set up.
  • Manages, amends and monitors supplier contract agreements.
  • Provides effective leadership by creating a trusted environment that fosters collaboration and innovation, ensures a respectful, engaging, and productive work environment and positive culture.

What are we looking for?

  • Completion of bachelor’s degree in a related discipline.
  • SCMP/MCOPS/ASCM/CPP/CPSM accreditation is preferred.
  • Project Management Designation (PMP/CMP) preferred.

Ideally, you are a flexible, collaborative team player with:

  • Minimum 5 years leadership/management experience.
  • 5 years’ experience in Contract Management, Procurement and/or Supply Chain Management
  • Able to demonstrate up to date procurement/purchasing practices.
  • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
  • Experience working in a financial institution environment is preferred.
  • Intermediate/Advanced working knowledge of the Microsoft Office suite.
  • Experience with an ERP system.
  • Thorough understanding of ISO9001 Procurement Policies and Procedures.

Who are we?

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

  • We’re 100% member-owned, with all decisions made locally—right here on Vancouver Island.
  • We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
  • We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

By joining Coastal Communities team, you’ll work hard, but have a lot of fun along the way.We offer a generous compensation package and a great work/life balance because we want you to spend your career here. Many people do!

Senior Manager, Operations, Compliance & Fraud

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an exciting opportunity to share on our Operations team. We are looking for a Senior Manager, Operations, Compliance & Fraud to oversee and lead our operations and compliance teams. If you are a professional with experience in operations, anti-money laundering, fraud, compliance and associated regulatory reporting, we want to hear from you!   

What’s the role?

Reporting to the VP, Operations, our Compliance & Privacy Officer, you will step into a pivotal role as the Senior Manager, Operations, Compliance & Fraud.

Your responsibilities will include:

  • Leadership: You will be at the forefront of our operations department, providing strategic direction and vision.
  • Mentorship: As a leader, you will coach and support our dedicated assistant management team and staff, nurturing their growth and success.
  • Compliance Champion: You will play a vital role in ensuring our compliance with Anti Money Laundering (AML), FATCA, and Common Reporting Standards (CRS) legislation. Your expertise will guide us in staying ahead of regulatory requirements.
  • Fraud & Risk Mitigation: Protecting our organization is a top priority. You will be responsible for monitoring and mitigating all fraud-related activities, ensuring our financial security.
  • Influence: Your insights will be crucial in preparing and reporting information to our Risk Oversight Committee and Board of Directors, making you an integral part of our decision-making process.
  • AML Expert: As our Chief Anti-Money Laundering Officer, you will be a key figure in upholding AML regulatory requirements for Coastal Community Credit Union and Coastal Community Wealth Management Inc.

Your duties will also include:

  • Creating the annual operating plan, budget, and business volume targets for the centralized operations department in accordance with the corporate standards.
  • Ensuring that productivity and efficiency standards benchmarked by industry are met.
  • Collaborating with technology teams, external vendors, and other stakeholders to execute initiatives.
  • Actively leading and/or participating in corporate projects, providing operational, compliance and strategic leadership and guidance on the delivery of services.
  • Responsible for providing quarterly reporting on all fraud activity.
  • Preparing and coordinating audits, both internally and externally, and responding to findings.
  • Ensuring that all policies and procedures are adhered to by the organization to ensure legislative requirements are met.
  • Regularly reviewing AML, FATCA, and CRS policies and processes, ensuring conjunction with legislative revisions

What are we looking for?

  • Bachelor’s degree requiring 3-4 years of full-time study or related combination of education and progressive experience in a financial institution is essential.   
  • Certification/Designation from an accredited Anti-Money Laundering program.

Ideally, you are a flexible, collaborative team player with:

  • Minimum 10 years of experience working within the financial industry.
  • Minimum 7 years supervisory experience.
  • Advanced proficiency with Microsoft Office products, including Word, Excel, PowerPoint, and Access.
  • Advanced proficiency with the DNA Banking System.
  • Proven experience in providing detailed and accurate information to third parties. 
  • Previous experience working on/leading large projects.
  • Previous experience conducting research and preparing reports.
  • Previous experience working with auditors.
  • Knowledge of how to gather, clarify and apply information transmitted in various formats.
  • Advanced understanding of branch operations, products and services.
  • Advanced understanding of PCMLTFA, FATCA and CRS legislation.
  • Advanced understanding of fraud, fraud mitigation and loss prevention and related systems.
  • Advance skills in legislation interpretation into policy

What we offer you:

  • Competitive salary
  • A comprehensive benefits package, dental, and extended healthcare
  • Employer paid RRSP benefit
  • Ongoing support for education and career development

Who are we?

Coastal Community has been in business over 70 years, and we’re proud of the things that make us who we are:

  • We’re 100% member-owned and locally-based—all of Coastal Community’s operations, Board of Directors and employees are based on Vancouver Island and the Gulf Islands, with all decisions made locally.
  • We’re a growing organization with over 2.5 billion in Credit Union assets, serving over 100,000 members and clients through our 24 branches, 16 insurance offices and 4 business centres.
  • We believe in making meaningful contributions to the communities we call home, and in the last five years alone, we’ve contributed $2.5 million to community partners across our islands.

At Coastal Community, we believe in working hard and having fun while doing it! Join our team and experience a workplace where fun and productivity go hand in hand. With a generous compensation package and a commitment to work/life balance, we’re invested in your long-term career satisfaction. Join us, and you’ll quickly discover why so many people choose to build their careers right here with us!

Position Type: Permanent, Full-time

Software Quality Assurance Specialist

Open to any location in Canada (ability to work from your home office)

Apply by October 9

Annual Salary: $53,248 – $73,216

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose?  Glad you asked!

Reporting to the VP Member Platform Development, the Software Quality Assurance Specialist is responsible for testing the functionality and usability of new or existing software and assessing software quality through manual testing. This position will work closely with developers, providing feedback to produce top-quality programs that meet stakeholder expectations.

WIIFY (what’s in it for you):

  • Competitive Salary
  • Diverse and Inclusive Culture that continues to evolve
  • Flexible work arrangement options
  • Strong benefit package
  • 7% Superannuation matched contribution program
  • Attractive variable incentive program
  • Wellness Days to create appropriate work/life balance
  • Paid Education opportunities to ensure our members have the most equipped staff to help them
  • A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
  • And lots more reasons to love where you work and what you do!

What our team is looking for:

  • A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
  • A solution mindset that feeds inertia
  • An ambassador willing to promote our team inside and outside the organization.
  • Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
  • Somebody who can work with occasional ambiguity with a focus on process evolution.
  • A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
  • Somebody to sweat the small stuff, but also see the big picture.
  • Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

  • Review, analyze and understand the system specifications.
  • Design and create test plans, scenarios, scripts and procedures.
  • Execute manual and/or automated tests on the software application.
  • Perform testing on web and mobile devices.
  • Analyze test results, identify bugs and glitches, and report them to development teams.
  • Ensure offerings are entirely functional and provide quality assurance for software products.
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle.
  • Advise best practices and optimizations throughout testing and bug-fixing processes.
  • Establish and implement rigorous reporting and automated monitoring systems.
  • Implement feedback and changes whenever possible.

Some things that would impress us:

  • Completion of a post-secondary program in Computer Science or a related field
  • Minimum 6 years’ experience in quality assurance, software testing and troubleshooting; previous experience in financial services would be considered an asset
  • Previous experience in core banking system, online and mobile banking applications is an asset
  • Experience or working knowledge of project management and QA methodology
  • Familiarity with both Waterfall and Agile frameworks
  • Strong written and verbal communication skills working with software development teams

Interested?

Click the ‘Apply now’ button!

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada.  In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people.  We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected.

Assistant Manager, Central Operations (Compliance)

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are seeking and Assistant Manager, Central Operations, so if you’re passionate about improving people’s financial health and have experience with anti-money laundering and fraud mitigation we’d like to hear from you.

What’s the role?

The Assistant Manager, Central Operations (Compliance) is primarily responsible for supervising  functions related to anti-money laundering and fraud mitigation, and services provided to branch operations with regards to/not limited to clearing administration, loans administration, document administration.  As Assistant Manager, Central Operations you have the ability to interpret and apply legislative changes, provide guidance around regulatory requirements, and develop policies/procedures to achieve regulatory compliance and mitigate fraud loss. In addition to this, you are accountable for the overall leadership, supervision, coaching, and continuous development of team members. You work with focus to provide support and information to the department and branch employees. This position will report to both the Manager, Central Operations and the Senior Manager, Operations, Compliance & Fraud

Your duties will include:

  • Ensure that the anti-money laundering and anti-fraud/fraud mitigation functions are reviewed on a regular basis and approved changes are implemented accordingly.
  • Provides input to the Manager, Central Operations and/or Senior Manager, Operations, Compliance & Fraud to ensure that an annual plan, budget and business volume targets are established for Central Operations.
  • Design continuous improvement processes and conducts regular evaluations and follow-up with Central Operations and branch staff to determine the effectiveness of services programs delivered.
  • Monitor activities to promote efficient servicing of branch and operational requirements.
  • Monitor the completion of processing, reconciling and settlement functions as related to operations.
  • Supervise the interpretation and application of legislative changes to ensure that all parties abide by the legislation.
  • Ensure that information is accurately reported to FINTRAC in regards to Large Cash Transaction and Electronic Funds Transfers.
  • Accountable for the overall findings and escalation resulting from Suspicious Transaction Reports, Politically Exposed Foreign Person processes, Fraud Incident reports, AML processes relating to CCFMI, and memberships with CRA or RCMP Production Orders and reclassification.
  • Provide guidance to the branches and departments with operational procedures to meet regulatory requirements and reduce losses.
  • Provide guidance to the branches and departments with operational procedures to increase efficiencies.
  • Review applicable processes and policies on an ongoing basis to determine efficiencies and bring forward recommendations
  • Provides effective leadership by creating a trusted environment that fosters collaboration and innovation, ensures a respectful, engaging and productive work environment and positive culture.
  • Accountable for the overall leadership, supervision, coaching, and development of the area employees.
  • Assists with the development and engagement of an employee culture that inspires innovation, creativity, collaboration, diversity and supports achievement of the business goals and increased employee productivity.

What are we looking for?

  • Bachelor’s Degree or Diploma requiring 3-4 years of full-time study or have an equivalent combination of education and experience.
  • A minimum of six (6) years progressive financial experience or an equivalent combination of education and experience.
  • AML Designation/Certification from The Canadian Anti-Money Laundering Institute (CAMLI) or equivalent AML institute.
  • Educational/work experience background in risk management, fraud investigation and anti-money laundering.
  • Solid understanding of service levels, branch operations, products and services.

Ideally, you are a flexible, collaborative team player with:

  • Extensive experience in FINTRAC Reporting requirements.
  • Proven experience in providing detailed and accurate information to third parties.
  • Extensive experience in risk management, fraud investigation and anti-money laundering.
  • Advanced research skills and advanced strategic and creative thinking skills.
  • Advanced proficiency with Microsoft Office products, including Word and Excel.
  • Advanced understanding of audit procedures.
  • Solid knowledge and experience of fraud activities and loss prevention.
  • Have a demonstrated ability to coach and motivate a team of representatives.

Who are we?

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

  • We’re 100% member-owned, with all decisions made locally—right here on Vancouver Island.
  • We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
  • We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

If you join us you’ll work hard, but have a lot of fun along the way. We offer a generous compensation package and a great work/life balance because we want you to spend your career here. Many people do!

Branch Manager (Term)

 

BRANCH MANAGER

DAWSON CREEK BRANCH

Full-Time TERM (1 YEAR)

 

SUMMARY

The Branch Manager provides overall management of the sales and service functions of the Dawson Creek branch by leading the achievement of sales objectives, superior member experiences, optimal business retention, including investment and loan portfolios, and initiating action to achieve portfolio growth and profitability goals.

This position champions and develops strategies for all sales and service related activities and acts as an ambassador for the branch and organization in the community. The position oversees adherence to Credit Union policies and ensures that work performed is in accordance with established policies and procedures. You will coordinate and manage the activities of the team to deliver optimum sales and service.

KEY RESPONSIBILITIES

The Branch Manager is accountable for the branch operations, business development, sales management, and service delivery. The Branch Manager is responsible for structuring the department for maximum efficiencies and profit to ensure growth. The Branch Manager will promote business development by being a presence in the community as a representative of the Credit Union and promoting the Credit Union’s business.

  • Responsible for providing leadership to employees in business development through cross selling all Credit Union products and services, and pursuing new business by establishing and maintaining contact with the business community
  • Contributes to branch results by implementing actions to support growth and development of branch loan and deposit portfolios
  • Directly supervises and acts as a team leader/coach to employees, monitors, evaluates, and motivates employees towards goals; establishes performance standards, evaluates, and documents performance of employees; if necessary, initiates discipline
  • Involved in coaching sessions with employees, around personal development, sales opportunities, cross-selling Credit Union products and services and ensuring that member interactions are consistent with a member centric environment
  • Interview prospective employees and make hiring recommendations
  • Responsible for translating the Credit Union’s strategic goals and objectives into “hands on” operational goals and individual action plans for employees
  • Accountable for the profitability and growth objectives as well as ensuring credit quality
  • Accountable for deposit and loan portfolios, ensures all activities are in compliance with relevant legislation and regulations
  • Contributes to the branch design and development of the business plan, policies, and programs to meet objectives; ensures the even flow of communication concerning overall plans and programs
  • Assists in the development of strategies to promote the sale of the company’s products and services with a goal of expanding the existing member book of business, wallet share and new, profitable member relationships
  • Responsible for overseeing the design and implementation of training and development programs for employees, to ensure quality of service is maintained, to promote employee growth, and to introduce new or revised procedures; conducts internal department training programs as required; develops and maintain department training manuals
  • Responsible for facilitating biweekly sales and service meetings
  • Ensures sales processes support and respect member objectives over sales targets
  • Provides recommendations for product or service improvement based on member needs
  • Ensures adherence of employees to all operating policies, procedures, and security requirements by monitoring activities in all areas of deposit and loan functions and initiates action to rectify problem areas
  • Ensures a maximum utilization of employees and resources within budgetary and policy constraints
  • Participates in the review and analysis of branch financial reports on a regular basis and the preparation of department and branch reports monthly or quarterly as required
  • Perform other duties as assigned

REQUIRED KNOWLEDGE SKILL AND ABILITIES

  • Sales and Service focus with an aptitude for business development and relationship building
  • Demonstrates dedication to providing quality member sales and service
  • Demonstrates strong leadership skills and the ability to develop and maintain high levels of enthusiasm, teamwork, motivation and commitment through leading to the achievement of business goals and exceptional performance
  • Proven ability to coach a diverse team
  • Ability to communicate clearly and effectively, both verbally and in writing
  • Strong commitment to continuous learning
  • Excellent communication and interpersonal skills
  • Strong analytical skills and entrepreneurial mindset
  • Proven ability to be creative and innovative
  • Thorough understanding of and the proven ability to perform well in a detail oriented, risk management-focused environment
  • Knowledge of credit union services and products, banking system and computer applications
  • Knowledge and understanding of business planning, accounting, lending and sales is considered an asset

 EXPECTED OUTCOMES OF THE ROLE

  • Provide exceptional services, processes, and products while consistently seeking ways to improve outcomes and enhance service
  • Ensure accurate and timely member transactions
  • Exceptional strength in communication, leadership, coaching and development
  • Positive internal and external service levels are achieved through proactive action and resourcefulness
  • Prioritizing and making on-the-spot decisions regarding member transactions, weighing member satisfaction issues with company exposure to loss or fraud
  • Supports the team to achieve results
  • Responsible for the overall sales results and growth of the department by driving a high level of member sales and service
  • A positive and professional work environment is maintained

EDUCATION AND EXPERIENCE

  • Post-secondary certification, preferably in Business or Finance
  • Minimum 4-6 years progressive experience in the financial services industry, including demonstrated team or department leadership capability
  • Minimum 3 years supervisory or management experience
  • Previous retail lending experience preferred
  • Previous experience managing in a unionized setting an asset

Candidates are invited to email their cover letter and resume to the Human Resources Department at hr@lvcu.ca.

Director, Enterprise Risk Management

Director, Enterprise Risk Management

SaskCentral provides a balance of energy and support to employees. Under the direction of a new CEO, SaskCentral is on a focused enterprise-wide journey dedicated to ensuring the success and financial viability of Saskatchewan credit unions. To support this journey, we have an exciting opportunity for a dynamic, trusted professional to develop and maintain risk management frameworks and policies that promote a forward-looking risk culture that stresses integrity and effective risk management throughout SaskCentral.

The Job

The ERM function is expected to have processes and controls in place to assess the accuracy of potential business line risk information or analysis and offer objective reporting to the board, the risk committee and senior management.

Reporting to the Chief Risk Officer (CRO), you will influence SaskCentral’s risk-taking activities while remaining unbiased and providing an objective view to the risk committee, operations within the ERM framework and in the ongoing assessment of risk-taking activities.

This position provides oversight to SaskCentral’s annual ICAAP, continuity management program and recovery plan framework.  You will oversee risk management frameworks and policies in accordance with regulatory requirements and identify, measure, monitor and report on potential risks at an enterprise level. This role provides oversight and challenges practices, when necessary, with both internal and external committees to support the ERM practices of SaskCentral.

The Candidate

The successful candidate will have in-depth knowledge of ERM frameworks and 10 years of experience with financial institution risk management. You will have an undergraduate degree in finance and/or risk-related field, preferably complemented with a risk management-related certification or designation (e.g. CPA, CFA, FSA). You use advanced reporting applications for financial and risk modeling/reporting. Coding in risk-related software or Excel is desirable but not required.

Interested applicants are invited to submit their resume in confidence by the end of day Thursday, October 5, 2023 on the SaskCentral Career Page.

Our commitment to inclusion, diversity, equity and accessibility: We celebrate strength in diversity as it contributes to our collective success. We encourage applicants with diverse backgrounds and experiences to apply for roles that interest them. Your individuality is welcome here.

We thank all applicants for their interest.  Those selected for an interview will be contacted.

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