Province: British Columbia

Systems Administrator

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 70% Indigenous employees working at locations across Canada.

About The Role

As Systems Administrator you will plan, implement, troubleshoot, and maintain cloud infrastructure and services on the Microsoft Azure platform and play a leading role in advancing the organization’s cloud strategy. You will collaborate with other IT team members, manage various systems, and develop tools to automate processes and improve efficiency. Additionally, you will troubleshoot technical issues, propose improvements, and contribute to the establishment of cloud governance frameworks. This is a ‘jack of all trades’ role in which you will have your hands in all facets of our technology stack. This is a permanent, full-time opportunity with the option to work remote, hybrid or in-office.

Here’s what you will be doing:

  • Design, implement, configure, and administer Azure IaaS environment as well as other Cloud Services
  • Oversee endpoint management, Microsoft Defender, Intune, Conditional access, and patch management
  • Manage and support Microsoft 365 services and applications
  • Ensure all IT infrastructure (local or cloud) is administered with emphasis on availability, reliability, security, and scalability
  • Develop and maintain backup systems and disaster recovery processes, regularly test, and validate data and processes
  • Investigate and resolve any technical issues, coordinating with team members or external support providers as necessary
  • Identify propose, develop, and implement cloud administration and management practices/processes/tools to automate and improve efficiencies of current/new systems and service.
  • Optimize Azure buildouts for cost/performance (VM optimization, reserved instances, etc.).
  • Keep current on modern technology trends and products, providing guidance to team members and direction on new project options
  • Develop and maintain documentation

What we are looking for:

  • 6-8 years of work experience as a Systems Administrator in a Microsoft environment
  • At least 3 years of cloud administration experience managing Azure IAAS including resource groups, servers, storage, backup/DR Recovery
  • At least 3 years managing O365 servers (Exchange, SharePoint, OneDrive, Teams, etc.)
  • At least 3 years’ experience configuring and managing firewalls and switches
  • Experience writing scripts (PowerShell) to automate processes
  • Advanced knowledge of Active Directory, DNS, DHCP, Group policy
  • Excellent organization/time management/prioritization skills
  • Excellent analytical skills
  • Work effectively in a fast-paced environment
  • Well-developed interpersonal skills.

What will make you stand out:

  • Azure Solutions Architect (AZ-303), Azure Administrator Associate (AZ-104) and Designing Microsoft Azure Infrastructure Solutions (AZ-305)
  • Experience managing Meraki and Palo Alto firewalls and VPNs
  • Experience with Azure Virtual Desktop
  • Other industry certifications related to security and networking

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until it is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Network Administrator

Bulkley Valley Credit Union, serving over 14,000 members from Hazelton to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service.

We are currently recruiting a Full Time Network Administrator. If you want to join a dynamic group dedicated to cooperative values and member service, this is the right career move for you. You will report to the Chief Information Officer and, as a member of the IT department, you will be responsible for providing day to day administration of the network infrastructure for the credit union and its subsidiaries. The Network Administrator is responsible for planning, implementing, maintaining, upgrading, securing, and troubleshooting networking hardware, software, and ancillary equipment, including but not limited to all server-class hardware, appliances, switches, routers, firewalls, virtual environments and other networking equipment. The Network Administrator monitors and optimizes performance of the technology systems and coordinates the testing and installation of changes and upgrades. The Network Administrator liaises with contractors and suppliers to resolve problems and/or to install software upgrades or enhancements. The Network Administrator works with the System Support Technician to ensure that support documentation is created, and updated as necessary, for all technology systems. The Network Administrator, as part of the technology team, efficiently provides administrative support to all locations of the credit union and its subsidiaries.

The Network Administrator should hold a minimum of relevant Microsoft certifications and/or 5-7 years’ related work experience in the field of information technology, preferably in a financial institution or credit union, is desired. The individual should have Microsoft Active Directory and TCP/IP Networking related certifications. The individual should also have, or be working towards, a Diploma/Bachelor Degree specializing in Information Technology or currently enrolled in the program. The individuals exhibits a demonstrable knowledge of network administrative tasks, including strong trouble shooting skills over a multi-branch, virtualized WAN/LAN environment. A combination of education and work experience deemed appropriate to handle the assigned duties may also be considered.

As this position involves travel to all branches of the Bulkley Valley Credit Union, a valid BC Driver’s License with an available vehicle for use is required. The applicant must either currently reside in OR be willing to relocate to the Bulkley Valley.

Qualified applicants can apply through our webpage at https://can232.dayforcehcm.com/CandidatePortal/en-US/bulkleyvalley or directly to:

Tony Roodzant, Chief Information Officer

aroodzant@bvcu.com

Bulkley Valley Credit Union

PO Box 3637 Smithers BC V0J 2N0

Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.

Application Specialist

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 70% Indigenous employees working at locations across Canada.

About the Role

Reporting to the Business Solutions Manager, the Application Specialist will provide operational support for the front-line staff using DNA, online banking and various other systems. This position will act as a resource on a number of projects as required and participate in testing changes to systems. If you have previous banking experience and are looking to move out of customer facing to a more back office operational role or you have worked in a previous Help Desk role, this may be the position you are looking for. This role is permanent full-time. There is an option to be based in our Saskatoon, Saskatchewan Head Office or one of our branch locations, with the flexibility to work remotely, in the office or a hybrid of the two.

Qualifications:

  • Experience with banking systems (preference to Fiserv – DNA Banking System)
  • Experience with online banking systems
  • Strong analytical and organizational skills
  • Exceptional time-management and administrative skills
  • Friendly enthusiastic self-starter and strong team player
  • Flexible and willing to take on tasks as assigned

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until the position is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Application & Implementation Specialist

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 70% Indigenous employees working at locations across Canada.

About The Role

As the Application & Implementation Specialist, you will be responsible for configuration changes, release management, implementation of new features, products and services, and ongoing support for a number of applications within the Bank. This position will handle Tier 2/3 incoming support requests, work with internal teams and third-party vendors to ensure resolution of requests as per agreed service levels and provide timely escalations when applicable. This is a permanent full-time opportunity. Candidates from all Canadian regions will be considered, with preference given to those able to work out of our Saskatoon, Saskatchewan office, which is located on First Nations land.

About You

You are technically savvy and can quickly learn and master new application software. You have a strong understanding of implementing business applications; experience using core banking systems with a preference of Fiserv DNA and digital banking systems with a preference of Member Direct/Forge.  Curious, quick learner who can research and provide support for software and system issues.

You must have:

  • A Bachelor’s in Computer Science, Information Technology or related field
  • Four (4) years of experience in financial services industry or four (4) years of experience in IT in a similar role
  • Demonstrated experience implementing and supporting business applications
  • You possess strong interpersonal and communication skills and are able to build professional business relationships in and outside the Bank
  • You possess a strong commitment to customer satisfaction and teamwork
  • Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until it is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Chief Information Officer

Bulkley Valley Credit Union, serving over 14,000 members from Hazelton to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service. This is an exciting opportunity for the right candidate to meet their career goals while balancing their lifestyle with the many amenities our community and the Bulkley Valley has to offer.

If you want to join a dynamic management group dedicated to cooperative values and member service, this is the right career move for you. You will report directly to the CEO and, as a member of the executive team, you will be responsible to provide leadership, strategic direction and coordination of digital and information technology within Bulkley Valley Credit Union, including its subsidiaries. You will participate in the development of corporate strategies and policies and identify short and long-term objectives. You will be accountable to plan, design, implement, monitor, advise and report on Bulkley Valley Credit Union’s use of technology to support internal operations, risk management operations, and member-facing services. You will be accountable to ensure the organization’s technology assets are used efficiently and effectively in meeting its strategic and member service commitments. You will be responsible for all digital and information technology systems and services to ensure exemplary member service, provide for engagement of employees, manage the operations to be efficient and effective, and take action to mitigate current and emerging risk.

You will provide leadership and coaching to the technology team of BVCU. You will support the creation of an Enhanced Service Commitment by encouraging the technology team to professionally demonstrate BVCU’s Enhanced Service Commitment by efficiently providing technical support to the organization, establish and maintain strong employee relationships, work as a member of the team, and set a personal example of service and professionalism.

Qualifications

The successful candidate will have a Diploma/Bachelor Degree specializing in Technology, a minimum 3 years’ experience in a complex work environment and a minimum of 5-7 years of management and leadership experience in the financial industry, or an equivalent combination of education and experience.

Bulkley Valley Credit Union has a competitive compensation package including an attractive base salary and an excellent benefit and pension package.

To learn more about Bulkley Valley Credit Union, please visit our website at www.bvcu.com. We welcome applications from all interested applicants looking to further their career in a dynamic, supportive and team oriented environment.

Qualified applicants can apply through our webpage at https://can232.dayforcehcm.com/CandidatePortal/en-US/bulkleyvalley/Posting or directly to:

Jana Lukasek, CEO

jlukasek@bvcu.com

Bulkley Valley Credit Union

PO Box 3637 Smithers BC V0J 2N0

Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.

Insurance Specialist

CUSO Wealth Strategies Inc.  

Insurance Specialist Contractor Service Opportunity

 

About CUSO Wealth Strategies Inc.

 

Its Head Office is in Kelowna, BC.  CUSO Wealth Strategies Inc. provides wealth management strategic and best practices support to credit unions. CUSO was established in 2012 with the purpose of assisting small to mid-sized credit unions create, maintain, and assist with the day-to-day management of a sustainable, profitable, and compliant wealth management subsidiary.  CUSO works with 7 BC and Alberta credit unions partners with combined assets of more than $1 billion.

 

Service Opportunity

 

CUSO Wealth Strategies Inc. is looking to engage an experienced insurance specialist to provide coaching and case consultation services to the Financial Planners/Advisors in BC and Alberta based credit unions. The specialist will serve as a subject matter expert for the wealth management teams including providing advanced knowledge of tax and estate rules and strategies.  The specialist will identify risk management to better serve credit union members and be familiar with concepts, insurance company products, illustration software, and processes.

 

Specific services to be provided include:

  1. Coaching and case consultation with Financial Planners/Advisors
  2. Relationship building with other credit union departments
  3. Case work management and joint presentation with Financial Planners/Advisors to credit union members, individuals, families, business partners and small business owners

 

This is a self-employed/contractor relationship with CUSO for an initial 3-month contract with the possibility of extension based on the mutual agreement. The schedule of hours and location are flexible within BC or Alberta. Fee for services will be established with an hourly rate plus commission arrangement.

 

Qualifications and Credentials  

 

  • 10 years’ recent related experience preferably in consultative sales role(s)
  • A university degree in a related field is an asset.
  • Comprehensive understanding of wealth preservation and wealth transfer strategies for families, business owners, farmers, mass affluent, and HNW individuals
  • Experience with financial planning, tax, and estate knowledge and applications
  • Strong written, verbal communication, presentation, and interpersonal skills
  • Excellent time management, organization with attention to detail, problem solving and analytical skills.
  • Demonstrated ability to coach and mentor Financial Planners/Advisors
  • Proficiency with the MS Office suite of products, Microsoft Teams, and Zoom
  • Must be personable to connect and build rapport with credit union members and staff.
  • Current Insurance Council licensing in Life and Accident & Sickness is required.
  • Chartered Life Underwriter (CLU) designation or Certified Financial Planner (CFP) is required.

 

Other Requirements

  • Occasional travel will be required to locations in BC and Alberta.

 

Why CUSO Wealth Strategies?

  • We are a small, dedicated team of professionals committed to doing our best work in an inclusive, respectful, and supportive environment.
  • We encourage work & life integration and offer flexibility with hours and work location tailored to individual needs.
  • Our leadership team encourages growth, independence, service excellence and team camaraderie.
  • We believe in the cooperative model and work to support the sustainability and profitability of the credit unions we serve which in turn make a direct economic, social, and cultural impact in our communities.

 

How to Apply:

If you are interested in exploring this contractor opportunity, please submit your service proposal including resume/qualifications/bio in confidence to Ann Wong, Vice President, Business Development at awong@cuwealth.ca by December 15, 2023.

We thank you in advance for your interest in this opportunity. All proposals under consideration will be contacted.

Supervisor, Member Services

The Supervisor, Member Services supports Interior Savings’ vision of sales & service excellence by developing and facilitating a professional team that is efficient and effective in serving member needs and achieving branch goals & objectives.

Through personal strengths in communication, leadership, and initiative you will assist the Branch Manager in fostering a positive team environment of employee performance excellence by coaching, training and mentoring Member Service Advisors. You possess the ability to work under pressure with a keen attention to detail and accuracy and will ensure high service standards are achieved by all staff.

Through your coaching and leadership, you will assist your Branch Manager in leading the team to increase member participation levels and ensure Interior Savings is their primary financial institution. You are responsible for assisting with sales and services strategies in support of your branch business goals. As a coach and leader, you are actively engaged with your team on strategies to meet the immediate needs of the members while looking for additional opportunities to grow the business and to educate members on alternative channels. You foster a positive team environment through proactive participation in providing assistance to your staff and take an active role in their career development activities.

You will assist the Branch Manager in maximizing the results of your team by developing, communicating and executing monthly business plans that are aligned with the corporate strategies and contribute to the overall success of the Credit Union by demonstrating behaviours that are consistent with Interior Savings’ Vision, Mission, and Values.

You will participate in the interviewing and hiring process for new staff, as required while ensuring proper scheduling of employees in order to provide excellent member service. You will coach to and follow the organizational business model when referring members, preparing for meetings and uncovering needs. You will work in conjunction with the Branch Manager to develop performance standards and conduct performance appraisals and address member complaints and inquiries as required. You will also perform other duties as assigned.

What we offer:

  • Employer paid vacation
  • Benefits Program
  • Retirement Plan
  • Employee Assistance Program
  • Employer paid training/education
  • Special banking perks
  • Work-life balance

The salary range for this position is $62,549 to $74,266 and starting salary will be based on related education, training and experience. This position will work 37 hours per week. 

 Qualifications

  Education

  Required

High School Diploma or better.

Experience

Required

Knowledgeable in a full range of investment products.

Comprehensive understanding of credit products and procedures.

4-6 years: Job-related experience in a financial sales & services environment.

Preferred

Supervisory experience considered an asset.

Manager, System Credit

About Credit Union Central of Manitoba

Credit Union of Manitoba (CUCM) is the trade association and service provider for the province’s 17 autonomous credit unions. CUCM’s purpose is to provide strategic leadership for credit unions, and to deliver high-value solutions that help each credit union achieve its vision.

The role

Reporting to the Vice President, Lending & Compliance, the incumbent plays a lead role managing all aspects of system credit, risk management, and loan adjudication while serving the growth and competitive needs of credit unions. As the Manager, System Credit, your role will encompass the following:

  • Directly manage, lead, guide, engage, develop, and encourage the adjudication team.
  • Form part of the system credit committee, responsible for managing system credit risk.
  • Provide input to strategies that support the Lending Services, Compliance, and Manual Departments business goals and objectives.
  • Provide consulting services to credit unions lending personnel and, where necessary, meet with Central’s legal counsel to discuss options.
  • Play a critical role in delivery of lending conferences and workshops.
  • Demonstrate loan portfolio management and risk mitigation for complex credit applications.
  • Provide input into Lending Services components of CUCM Enterprise Risk Management program.
  • Review and make recommendations to Model Loan Policy and credit union lending policies.
  • Develop industry resources to be available to credit union lending staff and keep apprised of all industry and market developments.
  • Communicate with all lending relationships inclusive of industry partners, credit union personnel, Deposit Guarantee Corporation of Manitoba, and other internal/external stakeholders.
  • Make recommendations to process improvements in Lending Services

The person

You bring strong relationship building skills, sound analysis and decision-making competencies and have a thorough knowledge of legislation pertaining to lending and of the commercial/agricultural marketplace.  You are a strong communicator. You are an expert negotiator with strong interpersonal skills with ability to diplomatically manage and attempt to reconcile conflicting demands and viewpoints, combined with personable and effective client management skills.

You a natural collaborator; driven by the challenge of change, with the ability to adapt your focus or approach based on what the situation requires. You are technologically savvy and up to date with technological developments as it relates to financial services.

Education & Experience

Your background includes a minimum of 5 years’ experience working in a similar capacity with a focus on Commercial Credit Adjudication. Experience with Agriculture Lending would be of benefit. Education equivalent to completion of three- or four-year bachelor’s degree, ideally in commerce or business administration, or related experience is required.

The Company

We offer an excellent total compensation and benefits package including an incentive pay program, an extensive community service program, training and development opportunities, and a work environment that engages and enables our employees to serve our members. The salary will relate to qualifications and experience.

We are committed to providing a safe, respectful, and inclusive environment where your unique background, perspectives and talent are valued.

Our office is located in downtown Winnipeg close to the Canada Life Centre.  In the current environment, employees have the ability to work from home.

Credit Union Central of Manitoba (CUCM) is the trade association for Manitoba’s credit unions and as such manages liquidity reserves, monitors credit granting procedures and provides trade services in areas such as corporate governance, government relations, representation, and advocacy. CUCM also provides human resources services, research, communications, planning, lending, compliance, and risk management services to credit unions. Manitoba credit unions jointly own CUCM and it is financed through assessments and fee income derived through its operations.

CUCM welcomes applications from people with disabilities.  Accommodations are available upon request during the assessment and selection process.

The salary will relate to qualifications and experience. The annual base salary range for this position is $115,000-$137,000.

Closing Date: Wednesday, December 31, 2023

To apply please go to: https://cucm.applicantpro.com/jobs/3144605

Wealth Services Associate

CUSO Wealth Strategies  

Position Description

 

Title:                                 Wealth Services Associate

 

Reports to:                     Vice President of Business Development

 

Date created:                November 2023

 

Salary range:                Between $25.60 to $28.00 per hour

                                                                                                                                                                            

 

About CUSO Wealth Strategies Inc.

 

Its Head Office is in Kelowna, BC.  CUSO Wealth Strategies Inc. provides wealth management strategic and best practices support to credit unions. CUSO was established in 2012 with the purpose of assisting small to mid-sized credit unions create, maintain, and assist with the day-to-day management of a sustainable, profitable, and compliant wealth management subsidiary.  CUSO works with 7 BC and Alberta credit unions partners with combined assets of more than $1 billion.

 

About the Role

 

This is a permanent part-time position with a minimum of up to three full days (22.5 hours) or 5 part-time days depending on business needs. The work hours and location are flexible within BC or Alberta.   CUSO is a “best” hire employer and is fully open to remote work.

 

Basic Purpose of the Role

 

The successful candidate will provide administrative support to the VP and Regional Leaders and governance support to the CEO.  They will serve as first point of contact for wealth management office admin team members in both a support and mentoring capacity. This will include having a working knowledge of the CRM (Customer Relationship Management) program, currently Maximizer Wealth for our credit union client group.   The ideal candidate will have intermediate to advanced skills in the full suite of Microsoft office products.

 

Major Responsibilities

 

  1. Assume responsibility for governance related activities to support the CEO and board of directors as the business demands.

 

  1. Will serve both the VP and Regional Leaders in an administrative capacity which includes but is not limited to the following tasks:

 

  • Onboarding and offboarding all registrants at the dealer level – CIRO (MFDA/IIROC) and Insurance
  • Maintaining an effective record-keeping process of tracking invoices for our accounting team
  • Downloading and creating management and end user reports.
  • Onboarding and offboarding all users from various 3rd party software programs.
  • Maintaining and administrating our internal member/client experience programs and portals.
  • Regular day to day duties commonly associated with running a small to mid-size business office.
  • Other related duties as assigned.

 

Qualifications

 

  • Five years recent related experience preferably in an administration capacity working within the financial industry
  • Proficiency with the MS Office suite of products especially Excel and database Power BI programs
  • Background in using and supporting a CRM program (Maximizer)
  • Experience with, or an interest in learning board governance administration
  • Strong written, verbal communication, and interpersonal skills
  • Excellent time management and organization skills
  • Enjoys using and a desire to keep learning new technology
  • Strong organizational, time management and problem-solving skills
  • Must enjoy personal one to one interaction in a business setting to mentor other administrators
  • Preference will be given to self-starters who require minimum supervision
  • The use of Adobe and website admin functionality would be welcomed
  • Current or previous licensing with MFDA, IIROC, and/or Insurance Council is an asset but not required
  • Current or previous virtual assistant experience is an asset

 

Other Requirements

  • If working remotely, a workspace which provides for personal health and safety and ensures the safekeeping and confidentiality of information

 

Why CUSO Wealth Strategies?

  • We are a small, dedicated team of professionals committed to doing our best work in an inclusive, respectful, and supportive environment
  • We encourage work & life integration and offer flexibility with hours and work location tailored to individual needs
  • We offer comprehensive benefits to support and sustain the mental and physical health of our employees and their families
  • Our leadership team encourages growth, independence, service excellence and team camaraderie
  • We believe in the cooperative model and work to support the sustainability and profitability of the credit unions we serve which in turn make a direct economic, social, and cultural impact in our communities

 

How to Apply:

If you consider this position a match to your skills, please submit your resume and cover letter in confidence to Ann Wong, Vice President, Business Development at awong@cuwealth.ca by December 8, 2023.

We thank all applicants in advance for their interest in this opportunity. All applications under consideration will be contacted.

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