Province: Manitoba

VP, People and Culture

Position: Vice President, People and Culture

Stride Credit Union is a co-operative financial institution, operating in the best interests of our members and our communities. Because we are locally owned and operated by members servicing the needs of these members and potential members is our #1 priority.

Operating in nine branches across eight communities in the Central Plains region; Neepawa, Glenella, Austin, Gladstone, MacGregor, Oakville, Plumas and Portage la Prairie we offer a comprehensive line of financial products and services for any and every kind of member. Our primary objective is to provide friendly, personalized, innovative financial services with fair pricing to our members at all times.

What’s the Opportunity?

The Vice President, People and Culture reports directly to the CEO, and is responsible for leading the organizational development that supports the growth of both employees and the Credit Union by instilling and supporting a strong employee development and engagement culture.

They develop and implement the Credit Union’s people strategy and develop, source and implement the appropriate systems and learning programs in support of the strategy and culture. Additionally, this position leads the development and implementation of HR strategy, HR policies, practices and programs for employment, recruitment, compensation, benefits, employee development and employee profitability. They define and collect key performance metrics and data.

The VP, People and Culture ensures compliance with labour laws and regulations and acts as the key point of contact with government and other regulatory agencies. They actively participate at the senior management level and board level in the development and implementation of long-term strategic plans.

What you’ll get to do:
Leadership and Organizational Development

• Design, develop and implement initiatives that promote organizational effectiveness
• Monitor and evaluate the effectiveness of organizational initiatives
• Contribute to improvements in the organization’s structures and work processes
• Align organizational development programs with business strategies
• Develop and implement measurement systems and tools to enhance job performance
• Facilitate organizational change through training and development support
• Act as a resource for leaders and employees with questions on the performance management, coaching and career development
• Lead by example; aligns own behaviour with the organization’s vision and values
• Provide project leadership to major training initiatives, including the assembling and leadership of project teams
• Develop internal communication strategies that foster awareness, education, and engagement, and that reinforce the corporate brand

Employee Development
• Conduct organizational needs assessments to establish programming in conjunction with annual planning and budgets
• Design, develop and deliver programs based on generally accepted principles of adult learning, or recommend the selection of external training consultants as needed
• Provide coaching and post training support to ensure successful transfer of learning to the workplace
• Develop and implement measurement tools and processes ensuring participant and organizational feedback is documented and evaluated
• Identify and address learning gaps and develop strategies for correcting these gaps
• Assist employees in identifying career paths, establishing learning plans and activities required for achieving personal success and continued professional development
• Ensure arrangements are made for training schedules, facilities, trainers, participants, equipment and course materials
• Actively network with others in the credit union system and outside of the system to build relationships, gain new skills and improve brand recognition
Strategic Human Resources
• Ensure all Human Resources policies, programs and practices are in compliance with applicable labour legislation
• Oversee the development and administration of benefits programs, compensation structures as well as compliance and reporting functions
• Provide strategic leadership and consulting support to management for setting goals, policy development, staff allocation and management to ensure business goals are met
• Recommend and maintain an organizational structure and staffing levels to accomplish company goals and objectives
• Assess company culture and employee morale and provide recommendations on changes to accomplish company goals and objectives
• Assess and make recommendations for outsourced HR services
• Ensure confidentiality of employee files, all salary information, disability information, personal issues, terminations, recruitment information, and health benefit data
• Sustain professional and technical knowledge through workshops, seminars, associations, research and professional publications
• Oversee the Human Resources department and staff

Qualifications:

• Bachelor degree in Human Resource Management or work equivalency and C.P.H.R. designation
• A certificate in adult education or equivalent
• Demonstrated ability to manage HR strategy, leadership and organizational development, contracts, negotiations, and change
• Demonstrated knowledge of applicable employment, wage and salary laws and regulations and ability to interpret and comply with those able to analyze and assess training and development needs
• Excellent written and verbal communication skills
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Politically and culturally sensitive
• Sound leadership, staff management, and teambuilding skills
• Competent and current computer skills (Word, Excel, Web browsers, email, etc.)
• Superior interpersonal skills in dealing with direct and non-direct reports/Credit Union leadership/Board
• Proven relationship management and presentation skills
• Demonstrated project management skills
• Ability to respond rapidly to changing technology requirements and business need solutions

Why join Stride Credit Union?
We don’t mean to toot our own horn, but…
• Employees do what’s best for our members, no exceptions.
• We believe laughter in the workplace is a good sign.
• Enriching lives through financial services and community investment is what we are about.

In addition, we offer continuing professional development and a competitive total compensation package including benefits, pension plan, and performance-related incentive pay.

If this sounds like something you are up for, we want to hear from you! Please submit your Resume and cover letter to brent.budz@stridecu.ca, or Human Resources, 19 Royal Road North, Portage la Prairie MB R1N 1T9, Attention: Brent Budz. This posting will remain open until filled.

Senior Commercial Account Manager

The Company:
First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide ongoing career opportunities for our employees.

The Opportunity:
Reporting to the Manager Commercial Banking you will be accountable for growing and managing a portfolio of commercial relationships. Your years of directly related experience will enable you to develop an effective sales strategy for growing your portfolio and increasing annual revenues and profitability for the Bank. Your duties will include but not limited to building and maintaining relationships, analyzing financials, managing risk and structuring and presenting commercial credit deals with a consistent emphasis on customer service.

Location: This position will be situated in our Winnipeg, Manitoba office.

Qualifications:
• An experienced banker with a minimum of 3 years in relationship management in commercial lending that encompassed developing and implementing a sales strategy to grow your portfolio and structure credit
• Proven ability to manage a portfolio in a complex Commercial and First Nations Industry
• Results orientated with proven success in growing revenue and profitability
• Ability to succeed with a positive attitude towards sales and ability to identify business opportunities
• Demonstrated strength in business development and customer relationship management skills
• Sound credit judgment and understanding of credit policies and practices
• Flexibility to travel as required without limitation
• Strong interpersonal and communication skills, both written and verbal
• Knowledge of Indigenous banking would be a strong asset

Please submit your cover letter and resume to hr@fnbc.ca 

We thank those who apply, however, only those selected for an interview will be contacted.

Commercial Account Manager

Our Company:
First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide ongoing career opportunities for our employees.

The Opportunity:
Reporting to the Manager Commercial Banking you will be accountable for growing and managing a portfolio of commercial relationships. Your years of directly related experience will enable you to develop an effective sales strategy for growing your portfolio and increasing annual revenues and profitability for the Bank. Your duties will include but not limited to building and maintaining relationships, analyzing financials, managing risk and structuring and presenting commercial credit deals with a consistent emphasis on customer service.

Location: This position will be situated in our Winnipeg, Manitoba office.

Your Qualifications:
• An experienced banker with a minimum of 2 years in commercial lending
• Results orientated with proven success in growing revenue and profitability
• Ability to succeed with a positive attitude towards sales and ability to identify business opportunities
• Demonstrated strength in business development and customer relationship management skills
• Sound credit judgment and understanding of credit policies and practices
• Flexibility to travel primarily as required without limitation
• Strong interpersonal and communication skills, both written and verbal
• Knowledge of Indigenous banking would be a strong asset

Please submit your cover letter and resume to hr@fnbc.ca

We thank those who apply, however, only those selected for an interview will be contacted.

Manager, Compliance

Permanent Full-time

Open to any location in Canada
(ability to work remotely from home)

Annual Salary  $84,395 – $105,494

THE COMPANY: Our purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now That’s Responsible Banking!

Click the link below to see what Innovation Credit Union is all about! Trust me, you are going to want to learn more about us!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION: Reporting to the VP Compliance & Legal, this position takes a lead role in managing an effective regulatory compliance management framework for Innovation at its subsidiaries to ensure regulatory requirements are met.

How does one do this? Glad you asked!

The Manager Compliance does the following:

  • Promotes an enterprise-wide risk culture
  • Identifies, assesses and monitors regulatory compliance risk
  • Provides guidance to First Line of Defence on compliance aspects of strategic initiatives and new and existing products
  • Monitors the regulatory landscape for changes and communicates those changes to the First Line of Defence as applicable
  • Assists in organizational wide compliance training
  • Supports VP Compliance & Legal with implementation of regulatory compliance management program.
  • Working closely with the VP Compliance & Legal, completes Board and Senior Management reporting
  • Responsible for overseeing Innovation’s complaint handling processes.
  • Assess risk when making decisions, ensuring compliance with all regulatory requirements

Why should you apply?

  • You want to be an ambassador of a forward-thinking, member focused organization

You have:

  • University degree (Bachelor of Commerce or equivalent)
  • 4-6 years of job-related experience or an equivalent combination of education and experience, preferably within a federally regulated financial institution or the Credit Union system
  • One or more regulatory compliance related designations would be an asset, such as: Canadian Anti-Money Laundering Institute (CAMLI), Certified Information Privacy Professional/Canada (CIPP/C), Osgoode’s Certificate in Regulatory Compliance & Legal Risk Management for Financial Institutions.

Information Governance Lead

The Information Governance Lead is accountable the operation of the Information Governance function, overseeing information governance and management functions.
An Information Governance Lead does the following:
  • Data Definitions and Rules Management
    • Maintains a deep understanding of the business and its data needs to assist with change impact analysis and to ensure data definitions and rules accurately reflects the business needs.
  • Data Controls and Metrics Management
    • Ensures the appropriate system and process data controls are in place or gaps identified to ensure the level of data quality expected by the business.
    • Ensures appropriate metrics are identified to assess data health and identify the risks when these controls are not being effective or are missing.
  • DTGC Support and Reporting
  • Responsible for escalating data risks and issues to the DTGC and ensure decisions are documented and communicated.
  • Acts as a liaison between DTGC and Information Governance Agile team as required.
Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

UI/UX Designer

Innovation Credit Union has a bold ambition – to be the most digital, member-centric organization in our industry. We are on a journey to modernize our marketing with investments in new platforms like Adobe Experience Manager. To ensure our success, we are looking for UI/UX designer to join our team. This individual will deliver innovative concepts and design standards to ensure cross-site consistency and will drive digital transformation to simplify the experience for our credit union members.

Reporting to the VP, Int Marketing/Data Analytics, the UI/UX Designer is a user experience evangelist and creative problem solver. This individual has a functional understanding of coding and transferring the brand’s strengths and personality seamlessly throughout the interface of a product. The UI/UX Designer brings a wealth of knowledge to our collaborative multi-disciplinary marketing team and provides expertise in mobile and responsive design, visual design programs (such as Adobe Photoshop), and animation and video content for a variety of mediums.

A UI/UX Designer does the following:

  • Define and deliver design components and deliverables including wireframes, mock-ups, user workflows, and interaction rules by working collaboratively with key team members within an agile and iterative design and development environment where timely delivery of design deliverables is critical
  • Develop and manage the member experience design process to deliver creative digital concepts and solutions for our web and mobile properties and incorporate animation as a functional element that enhances the user experience
  • Participate and solution in design workshops, persona development and client journey mapping sessions as well as develop user-centered storyboards, sketches/wireframes, and prototypes
  • Support the creation and maintenance of UI design and graphic standards documentation to help enforce Innovation’s brand coherence, accessibility standards and cross-site consistency
  • Source and treat brand-compliant images and ensure that we meet all brand standards
  • Plan and execute usability testing and stakeholder interviews to solicit feedback from external users and internal teams with the intention of incorporating the feedback into concept and/or application development
  • Drive digital transformations to simplify the experience for our members.
  • Develop and manage business plans and budgets ensuring principles of cost control and appropriate resource allocation is maintained

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Project Manager

SaskCentral is owned by Saskatchewan credit unions to serve and represent their collective interests. We add value through the sound investment of credit union funds on deposit, as well as providing a wide range of products and services to maintain credit union leadership in the marketplace.

Project Manager

Term position to March 31, 2023 with the possibility of extension.
Location: Canadian home office or Regina corporate office

SaskCentral provides a balance of energy and support to employees. Under the direction of a new CEO, SaskCentral is on a multi-year enterprise-wide transformational journey with continued focus on ensuring the success and financial viability of Saskatchewan credit unions. To support this journey, we have an exciting opportunity for an experienced professional to deliver high-quality project leadership services that add value to our clients and stakeholders. If you have advanced experience in project management, planning, and effective stakeholder engagement this may be the position for you.

The Job
Reporting to the Chief Transformation Officer, you will manage multiple projects concurrently and lead cross functional teams to effectively implement projects aligned to the organization’s transformational strategy. You will think and work at both strategic and operational levels, knowing when each applies. You will scope key initiatives and support the project planning, budgeting, selection, and prioritization processes. You will provide project status reporting in support of ongoing corporate portfolio management and provide regular updates on project prioritization to Senior and Executive leaders. You will maintain and continuously improve SaskCentral’s project management methodology and ensure tools and templates support business needs and follow leading practices.

The Candidate
The ideal candidate will possess a Project Management Professional designation and a university degree in a related field, combined with a minimum of five years of experience leading and managing corporate projects. Working knowledge of MS project would be an asset. You have strong problem solving and change management skills and are exceptional at engaging various stakeholders to influence decision making. As an effective collaborator, you work with cross-functional teams to drive results and deliver outcomes. Experience in a Business Analyst role and supporting business process improvement initiatives are considered assets.

Please include in your cover letter examples of how you meet the qualifications for this position. Interested applicants are invited to submit their resume in confidence by May 24,2022 on our career page at Recruitment (adp.com).

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Please be advised that SaskCentral will be using virtual and in-person methods to connect with candidates and conduct interviews during the recruitment process.

Our employees tell us SaskCentral is a great place to work. It’s more than the competitive salaries and excellent benefits we offer. We believe you can have a challenging, rewarding career and work life balance, too. We value and support workplace diversity.

 

Commercial Banking Analyst

The Company:

First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. First Nations Bank has a strong history of growth and profitability with a clear strategy of expansion in the Canadian marketplace and provides ongoing career opportunities for our employees.

Location:

We are looking for an experienced, highly motivated and organized individual to fill the role of Commercial Banking Analyst on a Monday through Friday work week. This position has the option to be based in either our Saskatoon, Saskatchewan or Winnipeg, Manitoba office. Our Saskatoon office is located on First Nations land.

The Challenge: 

Reporting to the Senior Commercial Banking Analyst you are accountable for providing support to Account Managers in the risk management of customers; preparing competitive credit package with a high quality of risk assessment, due diligence and credit presentation; understanding pricing models and applying them effectively; identifying business opportunities amongst existing customers; while adhering to the Bank’s guidelines, policies and procedures.

Qualifications:

  • Experience related to business lending, financial analysis and administration
  • Must have post-secondary education in business (BComm, MBA)
  • High proficiency with software programs (Excel and MS Word)
  • Analytical with ability to pay close attention to detail and prioritize work routine
  • Highly motivated and enthusiastic self-starter who takes an outgoing and enthusiastic approach to their work
  • Ability to adjust to changing work priorities and meet time sensitive deadlines
  • Highly adaptable, professional and efficient
  • A strong desire to learn, grow and succeed

Make First Nations Bank of Canada Your First Choice

Please submit your cover letter and resume to: Email: hr@fnbc.ca  

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Adobe Experience Manager (AEM) Administrator

THE POSITION:  Innovation Credit Union has a bold ambition – to be the most digital, member-centric organization in our industry. We are on a journey to modernize our marketing with investments in new platforms like Adobe Experience Manager. To ensure our success, we are looking for a website administrator to join our marketing team. The focus of this role is to manage and maintain the website, taking into account functionality, appearance, content, and performance. How does one do this? Glad you asked!

The AEM Administrator does the following:

  • Creates and Updates Web Pages
    • Defines and delivers design components and deliverables including wireframes, mockups, user workflows, and interaction rules by working collaboratively with team members within an agile and iterative design and development environment.
    • Works directly with code and often update webpages to add content or tweak the layout.
  • Evaluates Structure and Content
    • Reviews and understands existing content.
    • Reviews and understands new content requirements.
    • Builds content-based pages and member journeys in the AEM environment as per business and project requirements.
  • Monitors Performance
    • Evaluates website performance by checking metrics such as loading time and memory consumption.
    • Assesses user feedback, effectiveness, and traffic
    • Explores marketing techniques such as newsletters and SEO to draw more users into the website.

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Service Delivery Manager & Fraud Specialist – Prairie Payments Joint Venture (PPJV)

About PPJV:

In response to the rapidly changing payments landscape and the multiyear Payments Canada modernization initiative, the Centrals of Alberta, Manitoba (CUCM) and Saskatchewan formed a joint venture known as PPJV on behalf of all prairie credit unions. PPJV resources are in year two of a multi-year project to move to a payments as a service model with IBM. They are also intent upon streamlining the payments functions between the three Centrals. The goal is to ensure prairie credit unions are competitive in payments and have access to efficient, cost-effective, modernized payments processing infrastructure.

Service Delivery Manager

The Service Delivery Manager oversees a number of key functions to enable the delivery of high quality service to credit unions by ensuring service support and processes are in place to meet business needs.  You will oversee, monitor and report on work performed and act as first point contact on escalation for incident, problem and service requests. You will review and respond to trending and analysis for problem management.  With a primary focus on quality of service and user satisfaction, you play a key role on the PPJV Operations Team.

Skills & Experience Required

  • Minimum of five years of experience in service delivery/customer support
  • Post-secondary education
  • Release Management experience
  • Understanding of payments industry and payments processing is considered an asset
  • Active listener, relationship builder, and client centric
  • You enjoy working in a fast-paced, changing environment
  • Documentation and Knowledge Base Documentation
  • Intermediate to advanced PC skills (MS Word, Excel, PowerPoint)
  • Intermediate business analysis and project coordination skills

Must-have skills

  • Proven interpersonal, communication and problem resolution skills
  • Proven ability to build rapport while effectively analyzing and identifying solutions to mitigate risk and protect our clients
  • Process Driven
  • Desire to build exceptional client experiences, and is passionate and curious to help clients meet their needs and solve their concerns, has the ability to influence others
  • Writing skills for documentation, process flows, Knowledge Articles, client communications

Nice-to-have

  • Ability to bridge technical aspects and components to business needs and client facing communications
  • Organization Change Management

 

Fraud Specialist

Acting as the subject matter expert you are responsible for developing awareness, strategy and policies to mitigate fraud losses for credit unions.  You will act as the client advocate on behalf of credit unions bringing new information and awareness on managing fraud. You will participate with industry partners to understand existing and new policy and operational regulations that impact client, business and operations for PPJV systems and fraud modelling.

You will collaborate with your PPJV colleagues in providing insights for the strategic fraud roadmap.  In addition, you lead change management deliverables and activities resulting from operational initiatives. You will spend the majority of your day involved in breaking down problems, analyzing data and providing insights and recommendations.

Skills & Experience Required

  • Previous experience in fraud monitoring, fraud detection or fraud investigations within a financial institutions of fintech
  • Post-secondary education
  • Fraud related certification would be an asset
  • Working knowledge of Consortium Models, industry tools and software
  • Hands on experience with Fraud Operations
  • Demonstrated active listening, questioning and analytical skills
  • Proven ability to interpret and communicate complex data
  • Understanding of payments industry and payments processing is considered an asset
  • You enjoy working in a fast-paced, changing environment
  • Documentation and Knowledge Base Documentation
  • Intermediate to advanced PC skills (MS Word, Excel, PowerPoint)
  • Intermediate business analysis and project coordination skills
  • Ability to bridge technical aspects and components to business needs and client facing communications

 

The Environment

  • PPJV is a fast paced and focused environment where employees and contractors share the mission to deliver efficient, cost effective, modernized payments processing to prairie credit unions.
  • This position is currently designated as a remote position. Ideally, candidates will be located in our current customer areas of Alberta, Saskatchewan or Manitoba.

Closing Date: March 23, 2022

Forward Resume and Cover Letter to: hrcucm@cucm.org

COVID-19 considerations:
This role is fully remote (work from home)

 

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