System Administrator – Information Technology (Full-time, Burlington)
Tandia Financial Credit Union (Tandia) is seeking a creative problem solver to join our IT department on a full-time permanent basis as a System Administrator.
This position will be based in our new Corporate office in Burlington, Ontario – while a hybrid model is currently in place due to the present circumstances of the pandemic.
We invest in people.
We are seeking a talented individual who matches the values we live by and who has a service mindset. Do you thrive in a fast-paced and dynamic environment? Do you have a self-starter attitude, and are you looking for an excellent team to work with? Are you a quick learner who wants to strive towards the corporate vision of innovation? If so, then you are right for Tandia, and we’d like to meet you.
Your Work at a Glance
Our System Administrator is a critical member of the IT team, providing first level support to users to resolve technology related issues, including technical infrastructure, solutions, and end user systems and devices and will act as a back-up to other administrators when required.
In this role, you will be responsible for ensuring staff who are new to the organization, or who are changing roles, have the access and the systems they need to be successful. You will be responsible for the provisioning and maintenance of all mobile devices and ensuring an accurate and up-to-date inventory of assets.
You’ll stay up to date on the latest technology trends and won’t be shy to make recommendations on how new technologies can be leveraged to improve the efficiency of both the IT department and infrastructure.
We are looking for someone who:
- Has completed a degree or diploma in Computer Systems, Computer Science or other related program
- Possesses a minimum of 1 year experience in a support role within a corporate IT environment including troubleshooting and diagnostics
- Demonstrates excellent communication skills, strong listening abilities and service mindset
- Has in-depth knowledge of Windows Server, Desktop and Network Environment
- Has working knowledge of Microsoft Exchange Server, Office365 and Office Suite
- Has working knowledge of VMWare and VDI as well as VMware vSphere, vCenter, and ESXi
- Has proficiency in managing and configuring Cisco and HP network routers and switches
- Has experience with creating and modifying scripts including PowerShell
- Has knowledge of Credit Union applications – which is considered an asset; as well – those candidates with experience in the financial industry will be given preference
- Possesses excellent interpersonal skills and the ability to communicate and translate highly technical information and ‘jargon’ in ways non-IT professionals understand
- Prides themselves on their ability to problem solve
- Is committed to continuous learning and a demonstrated ability to stay current with industry trends
- Is able to work after hours and weekends as required to support our branch operations; emergency response and on-call duties after regular business hours are expected in this role
As Unique as You
We believe that financial institutions should be more accountable to the people they serve; we believe that there’s more than one way to measure success; and we believe that our profits should have a positive financial, social and environmental impact on the communities in which we live and work. Actions speak louder than words and we work hard to demonstrate our commitment each and every day.
At Tandia, we recognize that our staff and members are unique – and that matters to us.
As a credit union, living the co-operative principles is a part of our long and rich history. We invest in our members and our communities with an extensive community investment program devoted to supporting the organizations, events, and volunteers that make our communities stronger.