Saskatchewan – Page 20 – Credit Union Careers

Retirement and Pension Associate (RP-Associate)

Company Description:

Pioneered in 1939, the Co-operative Superannuation Society (CSS), located in Saskatoon, Saskatchewan, provides pension and retirement services to its membership. The CSS is the Administrator of the CSS Pension Plan, one of the oldest and largest defined contribution pension plans in Canada. With approx. $5 billion in assets, CSS Pension Plan has grown to serve over 300 employers and 55,000 current and past co-operative and credit union employees across Canada, including more than 8,200 retirees (receiving variable benefit payments and/or a monthly pension).

Summary:

We have had an internal promotion and are now seeking to fill the position of Retirement and Pension Associate! Join the CSS Pension Plan and its Member Experience Department as a Retirement and Pension Associate. You will care for our employer and employee members’ journeys by:

Providing senior administrative leadership and support for our pension and retirement planning professionals,
Taking responsibility for a wide range of pension and retirement activities (e.g., from pension and retirement administration to meeting with members to assisting with virtual and in-person educational and engagement events),
Analyzing detailed financial and membership information to identify opportunities for improvements in the overall member experience and journey with the CSS Pension Plan and
Assisting the Director, Member Experience with regular budget and operational planning needs.

The successful candidate will be a technically inclined high performer who thrives in a busy environment, strives to think outside of the box, and can pivot between competing priorities and complex matters. A strong sense of quality member service, belief in empowering others, and understanding of the value of the co-operative system will be positive attributes that you bring to the team. The Retirement and Pension Associate is required to develop an expert understanding of our pension benefit provisions, policies, and procedures.

The successful candidate will have obtained a Pension Plan Administration Certificate, or is able to complete it within their first year.

You will work effectively in a team environment guided by the team-developed “Pillars of Collaboration” which represents the values of “Respect, Commitment and Communications”.

Key Responsibilities

Provide and Support the Delivery of Pension and Retirement Information

Answers inquiries and provides information through various communication channels regarding CSS Pension Plan provisions.
Meets with members on an individual basis to explain the retirement income options they are entitled to; engages the senior pension and retirement planning professionals as appropriate given the member’s needs and objectives.
Extracts and gathers the pertinent information needed to 1) determine the member’s eligibility for the various retirement income options and other rights and entitlements; and 2) support our pension and retirement planning services.
Supports the pension and retirement planning professionals by 1) ensuring that all required information is provided to and received by members, 2) assisting members with their pension plan inquiries, 3) forwarding complex inquiries to the appropriate professionals or specialists, and 4) preparing, reviewing and submitting complete retirement income application packages to our member account specialists for processing.
Establishes a positive mutual relationship between themselves, the pension and retirement planning professionals and the members.
Assists with the development and continuous improvement efforts of our educational and engagement workshops, seminars, and courses.

Other responsibilities

Generates and analyzes reports and information from our information systems and identifies opportunities to support and enhance the member experience.
Performs user testing for technological assets to ensure operational and strategic needs and goals are met.
Assist with projects (e.g., information technology, member experience, member education and member engagement).
Develops and maintains knowledge and application of CSS policies and procedures.
Develops and maintains knowledge and application of the CSS’ vision, mission and values.
Provides back-up support for the Department and organization as required and carries out other duties as assigned.

Skilks and Abilities

Passion for providing excellent member service
Excellent member service and communication skills, including communicating complex information straightforwardly.
Superior organization, administrative, and problem-solving skills.
Superior knowledge of pension, retirement, and other relevant products and industries.
Superior computer skills with proficiency using Microsoft Office (e.g., Word, Excel, PowerPoint), information technology and systems, pension databases and workflow systems, as well as the ability to generate and analyze reports and information.
Must be flexible and manage high work volumes and conflicting priorities to meet deadlines.
Self-directed, but recognizes the importance of relationship-building within the team and across the organization.

Qualifications

Must have five years or more experience with financial transactions or pension or benefit administration, with a focus on customer service and quality data analysis.
Must have a university degree in human resources, business administration or commerce.
Must have superior defined contribution and defined benefit pension knowledge, typically obtained through experience and achieving industry designations.
If not already completed, must complete PPAC within one year of the date of hire.
Experience with supporting financial advisors an asset.

A combination of equivalent education, training and experience may be considered. On the path to earning the Certified Financial Planner® designation is an asset.

To Apply:

Please forward your resume and cover letter (including your salary expectations) to:

CSS Pension Plan

Attn: Director, Member Experience

Email: hr@csspen.com

Competition closes: July 15, 2023

(The position may be filled sooner)

We offer a fun, challenging and inclusive work environment, a competitive salary, a pension (CSS Pension Plan), and benefits package.

Applicant information is collected and maintained pursuant to CSS’ Privacy Policy (please see website for more information). Background checks will be completed on successful candidates.

We thank all applicants for their interest. However, only those applicants selected for an interview will be contacted.

Security Analyst

WE’RE HIRING!

Security Analyst

Are you interested in a meaningful career where you can support the financial well-being and economic growth of Indigenous people in Canada? The Bank is at an exciting time in its’ history, we’re growing, and as a result, we’re increasing our workforce with bright, energetic, purposeful individuals of all walks of life.

If you are interested in contributing to our vision and mission, and have a passion for IT, then this job is for you!

As a Security Analyst, you will be responsible for the day-to-day operations of the in-place security solutions; and identification, investigation and resolution of security breaches detected by those systems and identifying and mitigating risks to the Bank’s infrastructure and data assets. You are a highly motivated, working closely with our team to implement security controls and respond to incidents when they arise. This is a permanent full-time position. We are open to remote, hybrid or in-office at our head office location in Saskatoon.

Here’s what you’ll be doing:

Support development, implementation, and management of security strategies, policies, processes, standards, and solutions that mitigate risk and maximize security, service availability, efficiency and effectiveness
Mitigate and manage cyber security threats
Participate in security incident responses. Conduct initial investigations of escalated security and network events
Maintain a library of documented response procedures
Assist with security assessments related to risk, controls, implemented control procedures, and vulnerabilities for both on premise and cloud-based solutions
Support development of technology related risk reporting
Participate and provide advice / guidance on projects of varying complexity.
Influence behavior to reduce risk, foster a strong security culture
Input into the Disaster Recovery and Business Continuity plans and participation in testing of plans as required
Support various Infrastructure and Business projects by providing input on security technologies and operational practices
Creation and delivery of monthly Security Awareness Training for staff
Perform security audits against policy, processes, departments, applications and vendors.
Perform vulnerability analysis in pre-production and production applications & systems using standard application vulnerability scanning tools
Assist in the management and monitoring of IDS, IPS, firewall, log management, SIEM and antivirus

What we’re looking for:

Bachelor’s degree or diploma in information systems, computer science, cybersecurity, or related field, with a minimum of five years of related experience
Excellent leadership skills
Analytical and problem-solving skills
Demonstrated skills in building diverse teams to work towards common objectives
Organizational and time-management skills
Ability to maintain high levels of confidentiality
Friendly enthusiastic self-starter and strong team player
Flexible and willing to take on tasks as assigned
Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until it is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Credit Risk Analyst

WE’RE HIRING!

Credit Risk Analyst

Are you interested in a meaningful career where you can contribute to the financial well-being and economic growth of Indigenous people and communities in Canada? The Bank is at an exciting time in its’ history, we’re growing, and as a result, we’re increasing our workforce with bright, energetic, purposeful individuals of all walks of life.

As a Credit Risk Analyst, you will be recommending new credit, existing credit and extensions of credit through research and analysis of financial documents. This is a permanent full-time position. We are open to hybrid or in-office at one of our main office locations in Saskatoon or Vancouver. These locations are on First Nations land.

Here’s what you’ll be doing:

Support the commercial and personal lending process through adjudication of credit applications
Contribute to bank customer service standards through timely turnaround of deals
Enter, update and retrieve information for credit applications
Determine credit worthiness of applicants
Designate degree of risk involved in extending credit by performing cash flow analysis of businesses
Ensure all approved applications comply with lender criteria
Respond to inquiries from lenders
Review deals and field questions from Commercial and Retail teams
Assist with company and client audits
Keep abreast of financial news and trends
Practice due diligence

What we’re looking for:

Bachelor’s degree in Finance, Accounting or related field
Three (3) years’ experience working in a credit or financial analyst related role
Understanding of loans and lending procedures
Understanding of business, economic, and industry risk
Demonstrated sound judgement
Attention to detail
Organizational and interpersonal skills,
Ability to manage a high volume of work with tight deadlines
Strong analytical skills
Sense of discretion and willingness to maintain strict confidentiality of pertinent and sensitive information
Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Trust Officer

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 64% Indigenous employees working at locations across Canada.

FNB Trust is FNBC’s wholly owned trust company providing Indigenous Trust Services to Indigenous governments and organizations across Canada. FNB Trust strengthens the capacity of its customers, in alignment with FNBC’s mission toward the long-term economic well-being of Indigenous Peoples.

Candidates from all Canadian regions will be considered, with preference given to those able to work out of either Saskatoon, Vancouver or Winnipeg offices. Saskatoon and Vancouver are both located on First Nation lands.

About The Role

The Trust Officer will be accountable for delivering high quality, ethical trust client services to existing and prospective trust clients.

About You

As a Trust Officer, you are a trusted and experienced client services manager. You are responsible for supporting trust client service goals by profitably delivering a best-in-class client experience that reflects the clients’ needs and expectations while complying with policies and procedures. You are also directly involved with the pursuit of new business opportunities within FNB Trust.

You are client-centric and entrepreneurial, with a strong sense of proactivity and effective at building and maintaining deep relationships with clients as well as internal and external partners. You are a proven, highly skilled professional with experience in Trust client services of varying complexity, and within the scope of your role you will need to prepare for and attend client trust meetings in accordance with the terms and conditions of client trust agreements.

Through an intimate understanding of clients’ goals, needs and circumstances, you are responsible for engaging FNB Trust’s team of experts as needed, to deliver on our high quality, ethical client service standards.

You must have:

Undergraduate degree in Commerce or Business Administration and at least three (3) years of relevant experience
Effective at building and maintaining client and team collaboration
Proven ability to manage competing priorities
Strong interpersonal, verbal communication and negotiation skills and professionalism
Deep understanding of the Indigenous trust services and administration landscape and a demonstrated ability to work in an environment that demands tact, objectivity and sensitivity
Strong change management skills and ability to adopt technology and reporting platform changes to support operational improvements, sales management process improvements etc.
Proven ability to execute against financial targets and profitability measures
Strong change management skills and the ability to adopt technology and reporting platform changes to support operational improvements, sales management process improvements, etc.
Minimum of 3-5 years of relevant experience
Proven success in Indigenous client relationship management
Travel may be required; possess a Class 5 Driver’s License
Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in either of these opportunities, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until the positions are filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Manager Credit Risk

WE’RE HIRING!

Manager, Credit Risk

As a Manager, Credit Risk, you will be overseeing the Bank’s credit granting process by primarily adjudicating, reporting and tracking procedures for commercial, personal and mortgage lending nationwide. This is a permanent full-time position. We are open to hybrid or in-office at one of our main office locations in Saskatoon or Vancouver. These locations are on First Nations land.

Here’s what you’ll be doing:

Support the commercial and personal lending process through adjudication of credit applications
Contribute to bank customer service standards through timely turnaround of deals
Work with the VP to develop solutions, such as new products to address business and personal banking needs
Enhance and maintain the Bank’s Credit Risk Management policies and procedures and lending platforms
Remain current with Credit Risk Management best practices and procedures
Assess commercial applications ensuring they provide a high quality of risk assessment, credit structure, due diligence, and credit presentation
Adjudicate personal and mortgage loan applications ensuring a high quality of risk assessment
Approve credits within delegated limits and make recommendations on others that require approval from the VP or CEO
Regulatory compliance management and testing of commercial and retail credit business functions
Comply with FNBC credit policies, procedures, guidelines, and best practices regarding all credit related matters
Liaise with Internal Audit to identify areas of concern with Credit and Monitoring and Control
Coordinate monthly, quarterly, and annual credit risk reporting
Coach and assist the Commercial Group and Retail Group in maintaining and implementing credit risk controls
Share expertise and knowledge with the Commercial and Retail Groups and other business units
Act as a reference and source of expertise to the Bank and management teams

What we’re looking for:

Bachelor’s degree in Business Administration (Finance or Accounting), Commerce or related field
Five (5) years’ experience working in a commercial banking role and three (3) years credit related
Three (3) years’ experience in a management role
Understanding of loans and lending procedures
Demonstrated sound judgement to make decisions
Attention to detail
Exceptional organizational and interpersonal skills,
Ability to manage a high volume of work with tight deadlines
Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Farm & Business Advisor

Are you an outgoing individual who is great with numbers, and even better at building relationships? We’re looking for a dedicated Farm & Business Advisor who thrives in a fast-paced work environment and prides yourself on helping others to join our team at the Wynyard branch of Cornerstone Credit Union!

As a Farm & Business Advisor you’ll be an important part of a team of knowledgeable salespeople who share a genuine commitment in partnering with our members to achieve their financial goals. You will create exceptional member experiences for both new and existing members by delivering smart financial advice, solutions and alternatives through proactive needs-based sales and services. Through the management of diverse accounts, you will manage an assigned Farm & Business portfolio consisting of small market enterprise accounts.

Post-secondary education in Business or a related discipline with at least 2 to 5 years lending or progressive sales and service experience is the minimum requirement for this position, but you’ll have a leg up if you have actual commercial or agricultural lending experience and have managed a diverse portfolio in a farm and business banking environment. If you know what makes Cornerstone Credit Union different and the products and services we provide, that’s even better! Plus, this position offers plenty of opportunity for on-the-job learning and career development.

You’ll receive competitive compensation, great benefits, and matched pension contributions. We also offer performance incentives and wellness and employment perks. This is an in-scope position and union membership is required.

The cherry on top is the great people who work at Cornerstone. Our team is caring and supportive, and community is at the heart of everything we do. We are proud to be one of Saskatchewan’s Top Employers for the seventh straight year.

Choose a rewarding career at Cornerstone Credit Union.

Member Experience Specialist

Are you looking for an exciting opportunity to move into a new career path? We are looking for a results-oriented individual with excellent communication and leadership skills and who is not afraid to coach, mentor, develop and motivate a team of professionals to become our new Member Experience Specialist.

As the Member Experience Specialist, you will play an integral role in building full financial relationships with our members. You will design, implement, and monitor innovative MemberFirst experience strategies and initiatives that advance member loyalty and advocacy. You will enable and support retail leaders and employees in achieving business results through oversight of the sales performance framework and coaching culture, sales related tracking systems, and provision of sales coaching and skill development. You will monitor sales pipeline and sales activities to ensure effective and proficient use of technology tools by employees, that support member service and ensure seamless delivery between different credit union service channels. You will lead our Customer Relationship Management (CRM) software vendor management, application support, and future development plan to maximize the value of our CRM system. You will participate in and promote programs that enhance business development and our MemberFirst strategy.

Post-secondary education in Business with at least 4 to 6 years of retail leadership experience or sales coaching experience or an equivalent combination is the minimum requirement for this position. You’ll have a leg up if you have certification in coaching, project management or design-thinking. If you know what makes Cornerstone Credit Union different and the products and services we provide, that’s even better! Plus, this position offers plenty of opportunity for on-the-job learning and career development.

You’ll receive competitive compensation, great benefits, and matched pension contributions. We also offer performance incentives and wellness and employment perks. This position may be staffed at any of Cornerstone Credit Union’s 15 branches, depending upon office space availability. Depending upon location of work, union membership may be required.

Choose a rewarding career at Cornerstone Credit Union.

Compliance Specialist

Open to any location in Canada (ability to work from your home office)

Closes June 27

Annual Salary: $53,248 – $73,216

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose? Glad you asked!

Reporting to the Manager, Compliance, the Compliance Specialist will provide support to the Risk area ensuring compliance with applicable regulatory requirements as well as Credit Union policies and procedures. In addition, this role will also serve as specialist to policy, practices and procedures, forms creation and maintenance, as well as be able to identify compliance deficiencies and communicate potential risk situations.

WIIFY (what’s in it for you):

Competitive Salary
Diverse and Inclusive Culture that continues to evolve
Flexible work arrangement options
Strong benefit package
7% Superannuation matched contribution program
Attractive variable incentive program
Wellness Days to create appropriate work/life balance
Paid Education opportunities to ensure our members have the most equipped staff to help them
A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
And lots more reasons to love where you work and what you do!

What our team is looking for:

A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
A solution mindset that feeds inertia
An ambassador willing to promote our team inside and outside the organization.
Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
Somebody who can work with occasional ambiguity with a focus on process evolution.
A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
Somebody to sweat the small stuff, but also see the big picture.
Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

Assist in maturing the regulatory compliance management framework by expanding the use of compliance management tools across the enterprise through framework elements such as: regulatory compliance universe, regulatory change management, risk assessments, issues management
Conduct monitoring and testing activities to assess the effectiveness of our procedures used to ensure compliance with legal, regulatory, and internal policies
Draft regulatory compliance assessments reports that summarize the scope of work performed, findings, any regulatory exceptions and identifying and recommending opportunities for improving procedures and outcomes
Stay apprised of legislation, regulations, rules and internal policies, practices, and procedures
Update or create and implement new test checks/reviews in accordance with legal, regulatory and/or internal changes
May be required to perform AML or fraud alert investigations, Enhanced Due Diligence (EDD) reviews, and assist with regulatory examinations

Some things that would impress us:

Completion of a post-secondary program plus 3+ years’ experience in regulatory compliance management, risk assessments and compliance testing or a related role
Completion of a regulatory compliance-related designation would be considered an asset (i.e., Osgoode’s Certificate in Regulatory Compliance Legal Risk Management for Financial Institutions)
Effective use of interpersonal and communication skills, including tact and diplomacy
Organizational and planning skills with attention to detail and follow-through
Experience with Resolver or similar compliance software tool an asset, as would industry experience in a federally regulated financial institution.

Account Manager Level I /II

Are YOU the right person to join our LENDING team?

We have a permanent full-time Account Manager Level I/II position in our Lending Department available to the right person. This position reports to the Credit Manager. Your focus will be to build lasting relationships with our members to serve their lending needs. You’ll be part of a strong and supportive team and have opportunity for personal and professional growth.

Required qualifications may include experience and education in the fields of agriculture, business, or commerce. Previous lending experience is an asset but not required. We provide paid continuing education, networking, and development opportunities to ensure that our account managers are set up to provide the best possible lending service to our members.

Why work here?

We offer a competitive compensation structure, 8% matched superannuation, and comprehensive group benefits, with a Health Care Spending Allowance. We offer flexibility in the workplace to ensure our staff have a balanced lifestyle. We are passionate about our communities and support our staff in building better communities. Most of all, you’ll get to work with our members – people who made our communities their homes.

If you want to be part of our team, please submit your resume and cover letter by June 22, 2023, to: humanresources@biggarcu.ca or drop it off at any of our branches.

We appreciate the interest of all applicants; however only those under consideration will be contacted.

Manager of Member Experience

The Person: You are a wise conductor, leading a harmonious symphony. Your musical score serves up the rhythms and harmonies that charm our members and deliver an exceptional experience. You inspire and uplift the orchestra, with a profound understanding of each individual’s talents and potential. You guide and support the brass, percussion, strings and woodwinds, helping each get the most out of their instruments and balance the entire performance in a way that celebrates the players and delights the audience with an unforgettable melody.

The Position: The focus of this job is providing exceptional member experiences, developing relationships with members, achieving results with and through people; all aligned with the larger picture of the organization and its strategic goals. Self-assurance, and the confidence to purposely drive toward results while constantly problem-solving and engaging the commitment of others are essential. A leadership style that is firm and goal oriented, and yet motivates, trains, and engages others in an enthusiastic way is important. The emphasis on building rapport and relationships with internal and external members requires an outgoing, poised and persuasive communication style. The ability to learn quickly and thoroughly while continually recognizing and adapting to changing conditions is critical. A full commitment to the success of the credit union and elevated standards of member experience are expected in this position. The job environment is constantly evolving and provides growth opportunity, recognition and reward for the achievement of credit union and member success.

Reporting to the Chief Executive Officer (CEO), the Manager of Member Experience:

Provides leadership ensuring an exceptional member experience focused on building member relationships through successful, proactive member service and product delivery. Guides and supports the member experience and financial services teams by setting standards and expectations and holding team members accountable.
Collaborates with executive leadership to develop corporate strategies and policies; identifies and meets short and long-term objectives.
Initiates plans and actions to grow the business both from a membership perspective as well as seeking new business opportunities to strengthen the credit union market presence.
Provides overall management and direction of member experience policies, procedures, and objectives.

Promotes Unity Credit Union and maintains active involvement in the organization and community.

Compensation and Qualifications: The Manager of Member Experience is an on-site, full-time permanent position. Experience in front line financial service operations is strongly preferred. A clear passion for member service and proven leadership skills are essential to success in this role. Relevant education and financial work experience are required, with a preference for a credit union background. Unity Credit Union offers a competitive total compensation package. Salary will depend on qualifications and experience. Benefits include a matched pension plan; group benefits (health, dental, life, disability and critical illness insurance), and paid community involvement.

The Credit Union: Unity Credit Union is a successful rural-based credit union with assets over $350 million and 34 employees serving 5000 members. Our vision is, “Partnering to Achieve Success and Build a Better Community” and that is how we work and serve every day.

The Community: Unity is a progressive community of approximately 2500 people located in West – Central Saskatchewan. Services include K-12 schools, full health center facility, skating and curling rinks with artificial ice, a regional park with a 9-hole grass green golf course, camping, and a new swimming pool. Economic drivers include salt mining, manufacturing, agriculture, inland grain terminals, oil and gas industry and a grain alcohol and spirits plant. For more information on the town of Unity, visit www.townofunity.com.

If you have a passion for partnering to achieve success and are ready to advance your credit union career, we would like to hear from you!

Competition closes at 11pm on Sunday June 25, 2023.

Interested applicants should submit a cover letter and resume by email or in person to:

Shauna Hammer, Human Resources Advisor
Phone: (306) 228-4515 ext. 222
Email: shauna.hammer@unitycu.ca

We thank all applicants for their interest; however only those selected for the further consideration will be contacted. The successful applicant must satisfactorily complete a bond application process including work history, criminal record check and credit check.