Credit Card Product Manager – Saskatoon or Regina

af-fin-i-ty (noun):

  1. a natural compatibility
  2. the name on our doors

We want our employees to feel great coming to work so that’s why we give our talent the tools to excel. After all, a remarkable employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit!

At Affinity, we foster a culture that promotes continuous improvement, collaboration and innovation. The banking industry is constantly changing and evolving, as are we as we anticipate and deliver a remarkable experience to our Affinity members!

We’re seeking an innovative expert to provide leadership and strategic direction in driving the development and delivery of credit card management under Affinity’s umbrella. This new role focuses on driving sales and growth of Affinity’s credit cards and will serve as the main contact for anything credit card related, including optimizing sales, marketing and operations of the credit card portfolio.

What You’ll Do:

If you’re looking for a role where no two days will be the same – you’ve come to the right place! In this position, you’ll manage and oversee the continued success and growth of the credit card portfolio, including profit and loss accountability and business direction. You’ll ensure KPI metrics are met and opportunities for performance optimization are identified and implemented. On top of that, you’ll coordinate and oversee product development, marketing, processing systems, operations, financial elements, underwriting and other strategies related to the portfolio.

You’ll be responsible for all initiatives that impact business, as well as relationship management responsibility for partner relationships and serves as the liaison and primary contact between Affinity and suppliers/vendors. You’ll lead a talented team that you’ll provide mentorship to, as well as across the organization to maintain and grow the credit card business line. Developing and assessing acquisition strategies and campaign growth strategies is the name of your game, while overseeing development and implementation of programs intended to increase profit, sales, brand consistency and/or growth.

In this new and innovative role, you’ll provide direction, coaching, mentoring and feedback to other units across the organization on the credit card portfolio, including providing sales and operational coaching. Reporting will come secondhand to you as you provide regular and ongoing reporting on the status of new initiatives, while proactively anticipating and highlighting risks and developing contingency plans. This position will keep you and your team moving!

What You’ve Got:

  • Post-secondary diploma or degree in a related field, plus 7 years of related experience or an equivalent combination of education and experience
  • Advanced knowledge and experience of business management, including profitability, operations, finance and marketing
  • Industry leading sales ability in growing a book of business, achieving targets and building a pipeline using a member centric approach
  • Ability to coach employees, set clear expectations, review progress, provide feedback and guidance, and hold people accountable

What You’ll Get:

Working at the largest credit union in Saskatchewan and 8th largest in Canada has its perks! Affinity is proud of our remarkable employee experience; working in a vibrant learning organization where employees thrive, do what they love, and can be their whole selves at work! On top of the contractual connection (your pay and benefits), we offer rewards and experiences that also speak to your experiential and emotional connection to work and to the communities we serve. A few more perks include:

  • A competitive salary with commission plus bonuses for your hard work
  • A total rewards package, including health and dental benefits, pension and health spending account
  • A focus on a healthy work/life balance that includes vacation time starting at 4 weeks, 8 personal days off, a paid volunteer day per year and so much more

How to throw your hat in the ring:

Review all of our current job opportunities at www.affinitycu.ca/careers/opportunities and submit your application there using our new Application Portal!

We can’t wait for you to fully unbank yourself and join the Affinity team!

Posting Close Date: November 13, 2022

Associate Manager, Corporate Services

 

Associate Manager, Corporate Services

Credit Union Deposit Guarantee Corporation

 

We are seeking a confident, highly motivated professional who enjoys working in a fast-paced co-operative environment to join our Corporate Services department.

 

What you’ll do:

As Associate Manager, Corporate Services, you will contribute to the development, delivery and maintenance of the Corporation’s support requirements and governance and risk management frameworks. You will support the development of the Corporation’s business plan, and corporate compliance reporting. This position is responsible to:

  • Support human resources, including benefits, payroll, job evaluation, recruitment, compensation, and HR policies/procedures
  • Support corporate communications, including the development and execution of communication strategies, and the production of corporate publications
  • Develop and maintain the corporate records and information management program
  • Provide backup support to the finance and accounting function

 

What you’ll need:

  • A degree in business administration/commerce with three years related experience or an equivalent combination of education and experience.
  • Knowledge of Human Resources principles and best practices, Records Information Management principles, and the financial services industry
  • A professional designation or enrolment in CPHR would be considered an asset
  • Knowledge, experience and/or education in communication, operations management, finance, and accounting would be considered an asset
  • Ability to set priorities and manage multiple assignments within deadlines
  • Excellent communication, relationship management, and conflict resolution skills

 

The core competencies for these positions focus on teamwork, communication, relationship management, conflict resolution and problem solving.

 

What we Offer:

The salary range for this position is $75,000 – $93,749. We offer competitive benefits including immediate coverage of health and dental insurance, matched pension contributions, an employee wellness program, and education, training, and development opportunities. For more information on the Corporation, please visit our website: www.cudgc.sk.ca.

 

To Apply:

Please submit your resume and cover letter stating competition AMCS-CUDGC by November 4, 2022 to HR@cudgc.sk.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

 

Who are we?

Credit Union Deposit Guarantee Corporation (the Corporation) is the deposit guarantor for Saskatchewan credit unions and the primary regulator for Saskatchewan credit unions and SaskCentral, together, Provincially Regulated Financial Institutions (PRFIs). We work closely with these institutions to ensure they employ sound business practices to enhance the strength and stability of the Saskatchewan credit union system.

 

The Corporation values and supports workplace diversity. We believe diverse ideas, opinions and perspectives make our organization stronger.

Director-Core Banking

*This position is open to applicants across Canada*

About Celero
Celero is a leading provider of IT solutions to financial institutions across Canada. A full-service IT shop, Celero provides complete banking solutions, IT planning, systems integration, hosting, support, maintenance and professional services to meet the unique needs of financial institutions of all sizes and delivers world-class reliability through our Canadian-based data centres, employees and operations.

Celero is consistently ranked among the world’s top financial technology companies on the annual FinTech 100 list.

Your Opportunity

As Director, Core Banking you will be responsible for delivery of Celero’s current premier core banking system to existing and new clients that today represents over 80 credit unions and financial institutions in Canada.  Responsibility areas include day to day operations; enhancements; release management; conversions and mergers.  In addition, you will be accountable for working with Celero’s Architectural Team and Core Banking’s Technical Director,  Celero’s customers, industry peers and internal stakeholders to shape Celero’s future Core Banking Strategy. This role will contribute to other strategic initiatives such as Open Banking and Payments Modernization to ensure coordinated delivery with the Core Banking suite of products.

A Day in the Life

Reporting to the Vice President, Core Banking, Payments & Cards, you will be responsible for defining Celero’s future customer experience, service development functions and ensuring a consistent approach to the market while collaborating with internal and external stakeholders.

You will be responsible to ensure stability of the core banking system by meeting customer expectations and SLA’s through continuous improvement initiatives.  You will also be the sponsors of varied projects focused on delivering new features and capabilities onto the platform.

On an ongoing basis you will meet with clients, vendor partners, internal stakeholders and investigate best practices and new ideas in the financial services area. You will actively research related technology and market trends and financial sector solution developments. From these discussions, and your knowledge, you will define the vision for Celero’s future product and service portfolio of the core banking area and provide customers a vision of what that future would look like and how it will enable their success. You will work with the product management team to translate future plans into product development priorities and drive development projects through internal gating processes. In addition to market research, you will monitor competition, follow market trends and generate market insights. You are forward looking with a focus on greater customer enablement and profitable growth.

Your experience in leading teams providing operational delivery of core banking products and services with a view on the future; and your ability to act as a knowledge expert in new areas of financial services will provide leadership to Celero and our customers.

In terms of aligning your role and responsibilities with Celero’s business strategy and plan, you will act as a collaborative partner with the leads for each of the other initiatives in the company’s business plan. In this capacity, you will be the central point within Celero to identify dependencies and ensure alignment among the various teams to effectively prioritize work to advance the business plan, while ensuring effective use of time and resources and the achievement of key measures of success.

You will have Profit & Loss responsibility for the Core Banking Line of Business, contributing to Celero’s annual strategic and budget planning cycle.  Monitoring and reporting of same on a monthly basis.

 Your Resume

  • Experience working with C-suite customers and understanding their business strategies/problems.
  • Track record of delivering measurable results through product growth and development initiatives.
  • Strategic thinker, with exposure to industry strategy development.
  • Experience working in the financial services industry with a focus on core banking systems; products and services.
  • Exceptional written and oral communications skills.
  • The ideal candidate will have a combination of continuous education and 10+ years of experience in Financial Services.
  • Experience in operational delivery of core banking suite of products and services.
  • Demonstrated success leveraging partners to deliver new solutions.
  • Previous success developing strategies and working with stakeholders to execute.
  • Facilitator of needs analysis and with a large number of stakeholders.
  • Leading large teams of experienced professionals, ability to build a strong cohesive team with focus on client satisfaction.
  • P&L responsibility for a large portfolio.
  • Vendor management experience an asset.

Our Expectations

We have high expectations of all Celero employees and strive to recruit applicants with the following characteristics:

  • Strong analytic skills coupled with innovative thinking, and a bias for action.
  • Ability to drive clarity out of ambiguous situations.
  • An ability to build strong professional relationships with peers, leaders and clients.
  • Excellent leadership and communication skills resulting in the ability to work effectively with both technical and business professionals.
  • Self-starter who drives positive change and can drive clarity out of confusion.
  • Ability to lead in a matrixed environment.

 

To Apply

Please visit our career board at https://celero.applicantpro.com/jobs no later than October 28, 2022.

 

We wish to thank all applicants for their interest, however only short-listed candidates will be contacted.

MEMBER SERVICE REPRESENTATIVE – POSITION AVAILABLE

We are looking for a new team member!

 

PRIMARY PURPOSE OF POSITION

The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.

Understanding that the development of the Member Service Representative (MSR) will transition through Trainee to Senior Member Service Representative.  Key Responsibility areas, requirements and expectations will differ depending on the time in position, learning and development of the MSR.

 

KEY RESPONSIBILITY AREA(S)

Trainee

  • Routine transactional services
  • Identifies basic member needs
  • Promotes products and services to meet needs
  • Responds to enquiries to others as appropriate
  • Practices and follows procedures until standard
  • Continued learning
  • Basic skill knowledge and development
  • Balances cash and daily transactions
  • Under direct supervision
  • Other duties and learning as assigned

Member Service Representative

  • Support the credit union’s business strategy through the provision of personal service to members
  • Develop and maintain effective member relationships.
  • Under direct and general supervision.
  • Provide routine transactional services and responds as learning permits to more complex matters and service requirements.
  • Recognizes member needs and promotes and cross sells credit union deposit services to members.
  • Continued learning

With advanced learning:

  • Performs a variety of duties relating to the promotion and sale of deposit products and services, such as registered products, term deposits, safety deposit boxes and card products.
  • Processes new accounts and account closure requests.
  • Continues with processing member transactions, learns and understands money orders, certified Cheques, managers trust Cheques, foreign and domestic exchange and Cheque cashing.
  • Other duties and learning as assigned.

 

SENIOR MEMBER SERVICE REPRESENTATIVE

  • General and minimal supervision
  • Acts as work leader to team engaged in similar functions
  • Provides training and orientation to new MSR’s in accordance with established training guidelines
  • Provides updates to team of new and revised procedures and policies.
  • Resolves non routine problems, enquiries and member complaints referred by team members.
  • Provides some input when asked into appraisals and performance of staff.
  • Organizes and schedules teller activities to ensure a smooth flow of work and frontline services delivery.
  • Assists with a variety of administrative activities including maintenance of dormant accounts and production of month end reports.
  • Orders and maintains cash supplies, balances and reconciles general ledger accounts.
  • May perform a variety of routine administrative and branch support activities.
  • Recognizes member needs and promotes and cross sells credit union deposit services to members by explaining basic credit union products and services, refers more complex requests for information and assistance to appropriate branch staff.
  • Other duties and learning as assigned.

 

OWNERSHIP OF POSITION

 

  • To Train, support and provide relief, when needed within organization.
  • To participate and provide input on position to all levels of meetings held.
  • To NOT perform functions for immediate family and close relations.
  • To work as a team player for Turtleford Credit Union.
  • To accept and be willing to take on duties as assigned by management.

 

DECISION MAKING AND FREEDOM TO ACT

 

Under general supervision, guided by established standards and procedures. To have the use of good judgement for normal decision making.

 

CORE SKILLS FOR POSITION

 

  • Flexibility
  • Interpersonal Skills
  • Computer/Technical Literacy
  • Adaptability
  • Communication Skills

 

 

 

 

 

 

BEHAVIOURS

 

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

:

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Training: interested in continued development of self and role, continued learning.

 

BENCHMARKS

LEVEL ONE MSR

–       Year of Learning

–       ATM Balancing

–       Night Depository

–       Cash Holdings

–       Initial Courses

–       Products and Services

–       Tracking of Development

–       Opening and Closing Accounts

–       Member Direct

–       Card Services

–       Online Banking

–       Balancing

–       Outage Review and Searching

–       Phone Etiquette

–       Service Delivery

–       Timelines

–       Confidence Building

–       Success of Follow up

–       Learning about Referrals

–       Art of conversation

–       Understanding Needs

–       Daily Balancing

–       Member Service

–       Adherence to Policy, Procedures, Processes and Legislated Requirements

–       Privacy

 

 

LEVEL TWO MSR

–       Continued Development

–       Support of Junior / Learning Team Members

–       Learning Daily Duties / Reports and requirements

–       Cross Training on duties Senior MSR Preforms

–       Investment Learning

–       Advanced inquiries learning, to help the membership

–       Problem Solving

–       Confidence Evolving

–       Follow up requirements

–       Cold Calls

–       Monthly reporting

–       Clean Up / System Requirements

–       Advanced Product Knowledge

–       Referrals to Investment Team

–       Selling / Business Development

–       Daily Balancing

–       Member Service

–       Adherence to Policy, Procedures, Processes and Legislated Requirements

–       Privacy

–       Ordering Introduction

SENIOR MSR

–       Advanced Training

–       Development of Team

–       Training of Team

–       Implementation of new requirements

–       Learning and cross training with Team Lead to ensure cross training and development continues for themselves, team and succession planning for Team Lead position.

–       Introduction to Coaching

–       Advanced Problem Solving

–       Treasury

–       Cash Holdings

–       Ordering

–       Maintaining Member Service Standards

–       Advanced Problem Solving

–       High Level Member Service

–       Setting the service standard

–       Holding team accountable for their actions

–       Maintaining a positive work environment

–       Adherence to Policy, Procedures, Processes and Legislated Requirements

–       Privacy

 

 

 

 

Manager Lending Support

Do you have strong organizational and prioritization skills, and can easily adapt to changing work demands?  Do you have strong analytical skills with a solution-focus approach?  Do you have a helpful and collaborative nature and can easily build relationships with your team and those you support?

_____________________________________________________________________________________

Prairie Centre Credit Union, Saskatchewan’s largest rural-based credit union, currently has a permanent full-time Manager Lending Support opportunity available. Reporting to the Vice President Retail Service & Support, the Manager Lending Support is responsible for promoting exceptional member relationships, products, services, and delivery of retail and syndicated lending through administrative support.

Responsibilities:

  • Manage lending products including loan creation, user acceptance testing, deployment, and issue resolution
  • Manage all loan administration processes
  • Provide banking system administration and support in relation to lending products
  • Administer, maintain, monitor, and report on PCCU, federal, and provincial lending programs and assist in the development and technical direction of lending administration programs
  • Oversee the administration of syndicated loan files
  • Coach, develop, mentor, and motivate direct reports
  • Develop and recommend policies and procedures in the lending function and act as a corporate resource on interpretation, application, and implementation
  • Research and develop lending related pricing recommendations
  • Manage the second file check process and report findings
  • Comply with PCCU policies and procedures, and identify opportunities for department/organizational efficiencies

Qualifications:

  • Relevant degree, or a combination of education and experience within the financial services industry
  • Consumer and basic agriculture lending experience preferred
  • Management level experience with an aptitude for team building and providing top-notch customer service
  • Demonstrated analytical and numeric reasonability, with exceptional attention to detail, time management, planning, and organizational skills
  • Excellent interpersonal, oral, and written communication skills
  • Demonstrate integrity, confidentiality, and initiative

Prairie Centre Credit Union provides employees with the opportunity for personal and professional growth within an environment that promotes continuous learning. We offer a competitive compensation package, excellent employee benefits including relocation assistance, and a matched superannuation plan.

For additional information on this opportunity, please contact Karen McFaull, Vice President Retail Service & Support, at 306-882-5567. To apply, please submit an electronic copy of your cover letter and resume on or before October 31, 2022 to: careers@pccu.ca.

We thank all applicants for their interest; however, only those candidates being considered for an interview will be contacted.

Financial Specialist

Do you have an entrepreneurial spirit and can easily build positive relationships with your team and those you serve?  Would you thrive in an environment committed to providing exceptional service and individualized financial advice?  Are you a motivated professional driven by results with a genuine interest in helping others achieve their financial goals?

__________________________________________________________________________________

Prairie Centre Credit Union, Saskatchewan’s largest rural-based credit union, currently has a permanent full-time Financial Specialist opportunity available. The successful candidate will be a proactive, self-motivated individual who will provide exceptional service to our members within the LeRoy branch. Reporting to the Manager Financial Specialists, the Financial Specialist will have a strong aptitude for relationship-building and will deliver expert advice to both current and prospective members to assist them in meeting their financial objectives.

Responsibilities:

  • Build value-based relationships with colleagues and members
  • Provide solutions that support the financial wellbeing of members, through the delivery of deposit, investment, and loan products, including specializing in the function of investment planning
  • Promote, sell, and manage the mutual fund and term deposit book of business for the region, and ensure that growth targets are achieved
  • Collaborate with the regional team to develop creative and innovative approaches to achieving results
  • Develop and implement business development, growth, and community engagement strategies

Qualifications:

  • Certified Financial Planner (CFP) or Personal Financial Planning (PFP) designation, or willingness to obtain
  • Mutual Fund License including Labour Sponsored Funds, or willingness to obtain
  • Industry experience preferred, with a demonstrated ability to gather assets
  • Sales-oriented background with a strong understanding of the sales process and business development

Prairie Centre Credit Union provides employees with the opportunity for personal and professional growth within an environment that promotes continuous learning. We offer a competitive compensation package, excellent employee benefits, and a matched superannuation plan.

For additional information on this opportunity, please contact Tammy Pregizer Legge, Manager Financial Specialists, at 306-882-5588. To apply, please submit an electronic copy of your cover letter and resume on or before October 31, 2022, to: careers@pccu.ca.

We thank all applicants for their interest; however, only those candidates being considered for an interview will be contacted.

Chief Operations Officer

We are expanding our team to help us evolve through the next stage of our growth journey, and we hope that you can help shape our future. We now have a career opportunity for a Chief Operations Officer. This position may work remotely but will be required to be onsite at our Saskatoon and Regina locations regularly.

As the Chief Operations Officer you will….

Provide strategic direction and leadership, as part of the Executive Management Team, for the overall operational success and profitability of TCU Financial Group.

You will be responsible for:

  • Developing and leading the execution of long term departmental business strategies aligned with corporate goals while considering complex external factors, member and employee engagement, risk assessment and evolving regulatory and legal requirements.
  • Providing leadership and support to the managers within the Member Experience team which includes the Retail, Wealth, Commercial, MemberLine and Marketing functions.
  • Ensuring that Member Experience aligns to and supports the TCU vision of the future.

As the Chief Operations Officer you are ….

  • A dynamic, strategic thinker, capable of identifying and achieving organizational objectives and goals.
  • A charismatic leader, able to foster a constructive corporate culture and encourage employee engagement by making the vision a living truth for the employees.
  • Capable of creating excitement, while leading the organization through the rapidly changing world of financial services and differentiating TCU from the competition.
  • A coach, willing to share knowledge and to ensure that staff reporting in have the abilities, skills and knowledge to cope with the demands of the job.
  • A person with a keen achievement drive, able to control outputs and step in with pro-active direction when results are lacking.
  • A highly engaged team member with a demonstrated understanding of all areas of responsibility.

If you are motivated by the thought of this challenge ….

And can demonstrate success through 8 – 10 years of experience at a senior management or leadership level, combined with a Bachelor Degree or a diploma in Business Administration or a related field, then this opportunity may be the one for you!

Get to know us

TCU Financial Group is a credit union grown by Saskatchewan people. For 70 years we’ve been rooted in the province of Saskatchewan, creating our story, growing and evolving alongside the needs of our members. We provide a full suite of financial solutions to people and businesses across the province and one thing that has never changed – our heart remains committed to the people and the communities we serve.

Rewarding times ahead

To support the evolution of our organization, we need talented people who are passionate about creating and delivering meaningful financial solutions for our members. In addition to providing competitive compensation, benefits and pension programs, we support our TCU Financial Group Team and their families by providing an enhanced vacation program to enjoy time doing what they love outside of work.

Thank you for your interest in exploring your future with us!

The deadline for this career opportunity is Friday, November 4, 2022.

Please submit your resume and cover letter to:

Human Resources Department
TCU Financial Group
Email: hr@tcu.sk.ca
Web site: www.tcufinancialgroup.com

Vice President Business Advisors

Vice-President Business Advisors

Permanent Full Time

Closes October 24 

Open to Any Location in Canada
(ability to work remotely from your home office)

Annual Salary: $121,844 to $152,305

Innovation Credit Union has a bold ambition. In addition to being Canada’s next Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenants of the digital business model like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

Would you like to earn above average pay, maintain a strong work life balance, a flexible schedule and have the security of a career-path supported by your organization? We offer that and so much more.

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

What some of the things a Vice President Business Advisors might do:

THE POSITION:   Reporting to the Senior Vice President, Business Advisors, this strategic position will oversee the business development within the Business Advisor Team. This position will provide leadership and direction in building a proactive sales culture while providing proactive, advisory services to a portfolio of key Agriculture and Commercial members.

  • Coach, Mentor and Manage Staff to champion the overall principles of our MemberFirst Culture and Omni-Channel delivery strategy as it relates to our sales and Service environment and standards. Ensuring the implementation and execution of portfolio management practices and foster an environment of proactive advisory services to member’s by team and self.
  • Implementation of InnovationOne processes across team to drive consistency and efficiency.
  • Lead a team that provides agricultural and commercial lending services, deposit and loan portfolio management and deposit advice.
  • Collaborate Internally and Externally on strategic business issues/opportunities and take action to continually improve productivity and profitability
  • Assess, identify, and mitigate risk as aligned to First Line of Defense principles and correlated to quality assurance, credit underwriting and overall sound portfolio management expectations.
  • Through a business line ownership model and a First line of Defense approach, ensure all activities, including credit origination, are executed within sound management practice and organizational risk appetite.
  • Ensure the implementation and execution of entrepreneurial portfolio management practices that foster environment of proactive advisory services to members.
  • Establish, maintain and grow relationship with members, team, business community, professionals and suppliers. Organize, schedule and monitor service provision to ensure maximum service levels.
  • Grow sustainable business through new member acquisition, deposit and loan portfolio growth.
  • Provide operating and capital budgets and financial forecasts for your team and monitor performance in relation to budget.
  • Creation of Sales plans that align marketing with strategic initiatives.
  • Seek constant and steady improvement in key strategic areas related to Commercial and Agriculture banking.
  • All leaders are responsible for ensuring day to day compliance with policies and procedures that are relevant to their operational area. Leaders are required to monitor and identify and instances of non-compliance during day to day activities and, if material, notify the Manager of Compliance who will report to Board and ELT.

What are some of the skills/experience a successful candidate will possess?

  • University Degree Commerce, Business or related discipline or completion of ACUIC Studies Program plus 7 years of job related experience or equivalent combination of education and experience
  • Proven high standards of verbal and written communication skills and attention to detail
  • Proven collaboration skills with the ability to build relationships with various stakeholders
  • Proven ability to manage cross functional projects and prioritize deliverables to meet deadlines
  • Knowledge and understanding of the regulatory environment that impacts the financial services industry
  • Demonstrated commitment to continual professional development

Interested?

Apply at www.innovationcu.ca/careers

Financial Services Advisor

The Synergy Experience – what is it exactly?  Just ask our employees. Their dedication to our customers (members) and each other has created an incredible place to work. We’re local, we offer personalized and competitive products & services. We are proud to be a part of a local and community focus and are seeking a Financial Services Associate or Advisor to help us continue our rich tradition of serving our community – since 1943!

What do we offer?

We were named one of Saskatchewan’s Top Employers for the 5th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team. We also provide:

  • Competitive salary
  • Benefits and pension
  • Preferred rates on our products and services
  • Investment in your professional development
  • Community involvement opportunities

What do our Financial Services Associates and Advisors do?

As an FSA, you will work in a retail banking environment where you have a meaningful impact on the financial wellness of members. You connect with existing and prospective members, understand their financial and personal goals, provide informative and personalized advice, and recommend the right products and solutions to achieve their goals and enable their financial success.

Our ideal candidate is a relationship builder. You’re motivated, with strong problem-solving and organizational skills. You’ll be a part of a team of knowledgeable professionals who share a genuine commitment to working with and delivering exceptional service to our membership, including on accounts and deposit products, consumer investments, and lending products and services (such as consumer and small business/ag loans and mortgages).

If building relationships, problem solving, and meeting challenges interests you…..this dynamic career is what you’re looking for!

As a Financial Services Associate or Advisor, you will:

  • Manage a portfolio of members, partnering with current and potential members to understand their goals and priorities
  • Advise on and deliver a variety of products and services to successfully meet members’ needs
  • Engage in outreach, marketing, and follow-up opportunities to proactively seek out new business and deepen existing relationships, and
  • Promote Synergy Credit Union within our communities, including engaging in business development activities, volunteerism, phone calls, emails, and participating in campaigns.

What you need for this role:

  • Related post-secondary education (such as a Diploma or Degree in Business) and 1 year of job-related experience, or an equivalent combination of education and experience
  • Relationship and business development skills
  • Previous sales experience working with goals, strong closing/referral techniques, and pipeline development is desired
  • Mutual Fund Accreditation or successful completion of accreditation within 3 months of hire

If the above describes you, we want to hear from you! Submit your cover letter and resume to careers@synergycu.ca, referencing competition #226408 in the subject line. This position will be posted until a suitable candidate is hired.

More details:

  • Hours: Full-time; 37.5 hours weekly with flexibility to work a Saturday rotation schedule, and various hours as required.

We encourage you to apply. We have two levels in this role. Placement within these levels is dependent on experience and education.

A little more about us:

At Synergy, our members are owners who profit when we do and who get a say in how we’re run. We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships; and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 25,000 members and have reached over $2.16 billion in assets.

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

Synergy aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

Find out more about us!  https://www.youtube.com/user/SynergyCreditUnion

www.synergycu.ca

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