Manager – Member Advisors

MANAGER MEMBER ADVISOR
Permanent Full Time

* Varied shifts that include evenings, Saturdays and Sundays on call

Cut Knife, Wilkie, Meota and Hafford and Digital Advice Centre

Closes January 31st

Salary Range: $72,021 to $90,026 annually

At Innovation Credit Union, we redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, our communities and our people. Now that’s responsible banking!

Are you driven by creating solid relationships with a passion for proactively building and growing your skillset to help your team achieve their goals?

Are you adept at identifying what’s needed to help support our effort to provide world class financial service wherever our members are and whenever they need us?

Are you motivated by working to elevate our people, business units and organization by providing exceptional, timely advice and guidance and through promoting accountability and leadership across the organization?

Does being part of strong sales team in an award winning organization intrigue you?

Do you thrive in a digital world and are you inspired by the vision to be the most responsive and innovative financial service organization?

Are you motivated to be part of an exciting journey to become one of Canada’s first Federal Credit Unions, providing Innovation Credit Union the unique ability to seamlessly provide service to members all across Canada?

If these sound like what you want out of a career, please read on….

Reporting to the Vice President Member Advisors, this position will oversee the daily activities of our  Member Advisors in the  Cut Knife, Wilkie, Hafford and Meota and Digital Advice Centre, providing coaching and development of the team to ensure exceptional member service be it digitally or face-to-face. The position is responsible for developing and implementing service strategies to expand the client base, enhance member relationships, manage the member service process, and enhance the integration of these services with the credit union.

The ideal candidate has a solid understanding of the duties and functions of Member Advisor roles (digital and front-line) to aid in identifying areas to provide top end solutions to the organization. A natural desire to want to teach and share knowledge is associated with someone in this role. An investigative mindset is at play to be able to resource solutions to issues that are arising with a proactive approach for resolving for the future. Inherently, this person seeks to find efficiencies, to produce sales and thrives in change situations. This individual loves technology, uses our alternate/omni channels personally, and aspires to be an impactful leader.

The Manager Member Advisors does the following:

  • Coach and mentor  staff to exceed member experience standards, while developing a strong team environment
  • Lead team in the adoption of the Omni-Channel Delivery System
  • Oversee  sales plan, ensuring targets and service standards are met
  • Oversee effective portfolio management
  • Manage all Member Advisors scheduling for related Advice Centre
  • Ensure all Member Advisor activities are originated within legislation, policy, practices and organizational values
  • Ability to manage employees in the Advice Centre and Virtually
  • Perform the duties of a Member Advisor

Why Should You Apply?

  • You want to be an ambassador of a forward-thinking, member focused organization
  • You have 2 Years post-secondary education in related field and all courses required of the Relationship Manager/Credit Specialist roles
  • You have a minimum 5-7 years’ experience in relationship banking with knowledge and experience in all areas
  • Proven high standard of verbal and written communication skills and attention to detail
  • Proven collaboration skills with the ability to build relationships with various stakeholders
  • Proven ability to manage cross functional projects and prioritize deliverables to meet deadlines
  • Knowledge and understanding of the regulatory environment that impacts the financial services industry
  • Demonstrated commitment to continual professional development


Interested?

CLICK the Apply Today button 🙂

Salary Range: $72,021 to $90,026 annually

Manager of Member Experience

The Person: You are the Swiss Army Knife of the Member Experience Team.  You are multi-functional, adaptable and have a wide range of tools to take on questions about products, services, and offerings.  Service is your handle.  You help guide members through their various life stages and you guide your team in helping those members.  You know how to cut through the competition to show value in dealing with the credit union.  You are the driver of your teams’ success which ultimately leads to credit union success.

The Position:  The Manager of Member Experience is a full-time permanent position.  Experience in front line financial service operations is strongly preferred, and member-service orientation and team leadership skills are essential to success in this role.

Relevant education and financial work experience are required, with a preference for a credit union background.   Unity Credit Union offers a competitive total compensation package including attractive employee benefits with matched pension contributions; salary will be commensurate with experience and qualifications.

 

Reporting to the Chief Executive Officer (CEO), the Manager of Member Experience:

  • Provides leadership ensuring an exceptional, consistent, quality member experience, focused on building member relationships through successful, proactive member service and product delivery.
  • Collaborates with executive leadership to develop corporate strategies and policies; identifies and meets short and long-term objectives.
  • Initiates plans and actions to grow the business both from a membership perspective as well as seeking new business opportunities to strengthen the credit union market presence.
  • Provides overall management and direction of member experience policies, procedures, and objectives.

The Credit Union:  Unity Credit Union is a successful rural-based credit union with assets over $300 million and 33 employees serving 5000 members.  Unity Credit Union is dedicated to finding and developing the right people and achieving our strategic intent of being an employer of choice.

 

The Community:  Unity is a progressive community of approximately 2500 people located in West – Central Saskatchewan. Services include K-12 schools, full health center facility, skating and curling rinks with artificial ice, a regional park with a 9-hole grass green golf course, camping, and a new swimming pool.  Economic drivers include salt mining, manufacturing, agriculture, inland grain terminals, oil and gas industry and a grain alcohol and spirits plant. For more information on the town of Unity, visit  www.townofunity.com

 

Interested applicants should submit a cover letter and resume by email to:
Shauna Hammer, Human Resources Advisor
Email: shauna.hammer@unitycu.ca

We thank all applicants in advance for their interest.  Only those under consideration will be contacted.

 

Associate Manager, Corporate Services (2)

Associate Manager, Corporate Services (2)

 

Who are we?

Credit Union Deposit Guarantee Corporation (the Corporation) is the deposit guarantor for Saskatchewan credit unions and the primary regulator for Saskatchewan credit unions and SaskCentral, together, Provincially Regulated Financial Institutions (PRFIs). We work closely with these institutions to ensure they employ sound business practices to enhance the strength and stability of the Saskatchewan credit union system.

 

We are seeking two confident, highly motivated professionals who enjoy working in a fast-paced co-operative environment:

  • Position 1: Permanent
  • Position 2: 12 Month Term

 

How you will spend your time:

As Associate Manager, Corporate Services, you will contribute to the development, delivery and maintenance of the Corporation’s support requirements and governance and risk management frameworks. You will support the development of the Corporation’s business plan, and corporate compliance reporting. This position is responsible to:

  • Support human resources, including benefits, payroll, job evaluation, recruitment, and HR policies/procedures
  • Support corporate communications, including the development and execution of communication strategies, and the production of corporate publications
  • Develop and maintain the corporate records and information management program
  • Provide backup support to the finance and accounting function

 

What you’ll need:

  • Degree in business administration/commerce with three years related experience or an equivalent combination of education and experience.
  • A professional designation or enrolment in CPHR would be considered an asset
  • Knowledge of Human Resources principles and best practices, Records Information Management principles, and the financial services industry
  • Ability to set priorities and manage multiple assignments within deadlines
  • Excellent communication, relationship management, and conflict resolution skills

 

The core competencies for these positions focus on teamwork, communication, relationship management, conflict resolution and problem solving.

 

The salary range for this position is $75,000 – $93,749 and offers competitive benefits including immediate coverage of health and dental insurance, an employee wellness program, and education, training and development opportunities. For more information on the Corporation, please visit our website www.cudgc.sk.ca.

 

To Apply:

Please submit your resume and cover letter stating competition AMCS-CUDGC by January 28, 2022 to HR@cudgc.sk.ca. Please indicate which position(s) you are applying for. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

 

The Corporation values and supports workplace diversity. We believe diverse ideas, opinions and perspectives make our organization stronger.

Operations Coordinator, Regulatory Policy and Prevention – 12 Month Term

Operations Coordinator, Regulatory Policy and Prevention – 12 Month Term

Credit Union Deposit Guarantee Corporation

Who are we?
Credit Union Deposit Guarantee Corporation (the Corporation) is the deposit guarantor for Saskatchewan credit unions and the primary regulator for Saskatchewan credit unions and SaskCentral, together, Provincially Regulated Financial Institutions (PRFIs). We work closely with these institutions to ensure they employ sound business practices to enhance the strength and stability of the Saskatchewan credit union system.

We are seeking a confident, highly motivated professional who enjoys working in a fast-paced co-operative environment.

How you will spend your time:

  • As Operations Coordinator – Regulatory Policy and Prevention, you will provide administrative support and contribute to the coordination of workflows required by team members to ensure ongoing operations and initiatives are met in a timely, accurate, and efficient manner. This position is responsible to:
    Provide administrative support including the coordination, development, formatting, editing/proofreading, and distribution of materials and reports
  • Support corporate process such as, records management, purchasing supplies, and coordinating meeting logistics
  • Compile meeting packages and record minutes for internal and external stakeholder engagements
  • Provide back-up support to the Executive Assistant and other Operations Coordinators

What you’ll need:

  • Office Education or Business Administration and/or administrative experience
  • Intermediate to advanced proficiency with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
  • Exceptional proofreading and editing skills with a high degree of attention to detail
  • Ability to set priorities and manage multiple assignments within deadlines
  • Excellent communication and interpersonal skills
  • Ability to understand and execute oral and written instruction

The core competencies for these positions focus on initiative, analytical thinking, concern for quality, teamwork, communication, and relationship building.

The salary range for this position is $43,852 – $54,816 and offers competitive benefits including immediate coverage of health and dental insurance, matched pension contributions, an employee wellness program, and education, training and development opportunities. For more information on the Corporation, please visit our website www.cudgc.sk.ca.

To Apply:
Please submit your resume and cover letter stating competition OCRPP-CUDGC by January 21, 2022 to HR@cudgc.sk.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Corporation values and supports workplace diversity. We believe diverse ideas, opinions and perspectives make our organization stronger.

Risk and Compliance Officer

EMPLOYMENT OPPORTUNITY

RISK & COMPLIANCE OFFICER

Kerrobert Credit Union is committed to providing personal, friendly, quality financial services to fulfill the needs of members and the community.

We are looking for a full-time employee to:

  • act as a resource on matters relating to anti-money laundering/terrorist financing compliance, privacy, market code and other related legislation.
  • ensure compliance with established policies, procedures and legislation
  • assist management with review of business plans
  • oversee monitoring, investigation and tracking of internal control processes and losses due to fraud, forgery and theft
  • assist in development of marketing and promotional material to build a positive community image

 

Knowledge of credit union products and services, computer literacy and dedication to ongoing self-development would all be assets.  Salary will be commensurate with experience, qualifications, and competency.

We appreciate the interest of all applicants; however only those under consideration will be contacted.

 

Submit resume by January 25, 2022 to:

Trina Duhaime, General Manager

Kerrobert Credit Union

PO BOX 140

Kerrobert, SK  S0L 1R0

Ph: 306-834-2611 Fax:306-834-5558

Email:  trina.duhaime@kerrobert.cu.sk.ca with ‘Risk & Compliance’ in the subject line.

Business Analyst

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION:   Innovation Credit Union has an opportunity for an experienced member of the Innovation team to provide consultation and assist or lead organizational projects working with Subject Matter Experts to help execute strategic initiatives. The successful candidate will be proactive and have an entrepreneurial spirit. This position reports to the Vice President of Strategy and Innovation. This position will provide a challenging and rewarding career, with opportunity to enhance your personal development.

An Business Analyst does the following:

  • Creating and/or executing project work plans to meet changing needs and requirements
  • Working alongside Project Managers to execute upon project deliverables
  • Champion Innovation’s project management disciplines/methodology and provide the processes, structures, and tools for project management
  • Current vs End State gap analysis
  • Preparation of reports and correspondence and other documentation
  • Creating process maps, templates and tools as required
  • Determining requirements with SME and support transition and maintenance plans

Why Should You Apply?

  • You want to be an ambassador of a forward-thinking, member focused organization
  • You have minimum 3-5 years’ experience in relationship banking with knowledge and experience in various departments and functions considered an asset
  • You have proven collaboration skills with the ability to build relationships with carious stakeholders
  • You have proven ability to support cross functional projects and prioritize deliverables to meet deadlines
  • You have strong communication skills with the ability to relate well to members and co-workers
  • You are committed to life-long learning and development

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Banking System Specialist

Would you like to earn above average pay helping members meet their financial goals, maintain a strong work life balance, a flexible schedule and have the security of a career – path supported by your organization? We offer that and so much more.

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION: Reporting to the Manager, Digital & Core Banking this position works with the Fiserv DNA banking system and related applications. This role is responsible for day-to-day operations, project work, enhancement implementation, troubleshooting and support to end-users.. How does one do this?  Glad you asked!

The Banking System Specialist does the following:

  • Support and assist all staff in the use of the banking system, providing training and subject matter expertise when required
  • Works with various project teams as they relate to the banking system
  • Investigate and solve complex banking system issues
  • Assist with coordinating all activities necessary for the successful and timely resolution of technology issues as they relate to the banking system and related technologies
  • Lead the development, testing, implementation and maintenance of the banking system
  • Make recommendations for enhancements to the banking system and related software to provide needed functionality to end users
  • Develop and implement Banking System application software administration policy and procedure standards, for access and usage

Why Should You Apply?

  • You want to be an ambassador of a forward-thinking, member focused organization
  • You have a minimum of one year post-secondary education in a related discipline or equivalent (ie: business certificate plus additional courses through CUIC, lending training etc)
  • You have a minimum 3 years related experience using Fiserv DNA banking system or an equivalent combination of education and experience
  • You have demonstrated efficiency and accuracy skills and the ability to meet deadlines in an ever-changing, fast-paced environment
  • You have a proven high standard of verbal and written communication skills and the ability to relate well to internal members and coworkers
  • You have demonstrated commitment to continual professional development

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

IT / DATA AUDITOR

This position could be located in any of the three organization’s locations in considering the needs of the organizations and the successful candidate’s wishes. Travel may be a requirement at times, throughout the geographical area of all three organizations.

Closes January 10

Conexus, Cornerstone and Innovation Credit Unions have built an integrated Internal Audit team.   Our credit unions are committed to helping our members reach their financial goals by reinvesting profits into our members, our communities and our people.  We are looking for someone who can act as a trusted advisor through the direct provision of all Internal Audit services, the provision of leadership, guidance, specialized expertise, and knowledge consistent with the strategies and priorities of the Internal Audit department and our credit unions as a whole.

THE POSITION:

Reporting to the VP, Internal Audit, the CUs inSync partners of Conexus, Innovation and Cornerstone Credit Unions are seeking a highly motivated individual to join our team. The IT/Data Auditor is responsible to supervise, to support, and to conduct independent, objective assurance and consulting activities related to Information Technology (IT) general and application controls.  These activities are designed to add value and improve an organization’s operations. Key to this position is the evaluation and testing of business process controls that rely on technology to ensure the organization and its data are secure from external or internal threats.  Audit projects must be conducted in accordance with The Institute of Internal Auditors’ Mandatory Guidance, Core Principles, Code of Ethics and the International Standards for the Professional Practice of Internal Auditing (Standards). This position is also responsible for:

  • Conduct IT and IT-related audit projects within credit union operations following the Institute of International Auditors Standards. Audit projects may include reviews related to software application management, system development, management of IT and enterprise architecture, system security and any other services that rely on the organization’s technological infrastructure.
  • Perform proper planning to ensure adequate risk assessment (including fraud risk considerations) to facilitate identification of controls for testing.
  • Evaluate and test IT general controls, application controls, and business process controls to support internal audit projects.
  • Evaluate and test adequacy of processes related to IT Governance, and Data Governance.
  • Utilize data to support the development of audit plans and the timely identification of risk through the continuous audit process.
  • Communicate effectively with stakeholders throughout the audit, which may include the planning, fieldwork, and reporting phases.
  • Build and maintain a good rapport with clients throughout the engagements.
  • Develop meaningful Audit Reports with management recommendations supported by proper root cause analysis in coordination with the Audit team.

The successful candidate will be a team-oriented, community minded individual with a Bachelor’s degree in Computer Science, Accounting, Finance, Mathematics, or equivalent or minimum 5 years’ financial institution experience related to Information Technology and/or Data Analytics.  A Certified Information System Auditor (CISA) designation would be considered an asset.  Along with proven skills and knowledge of Microsoft Suite and Analytics/Research, the candidate will have a continuing thirst for knowledge and be a life-long learner. Exceptional communication skills as well as a demonstrated commitment to excellence and member service are a necessity.

Other desired knowledge/skills/abilities include:

  • Information Technology experience
  • Database & SQL experience
  • The following, would be considered assets for the position:
    • Experience with ACL Data Analytics software
    • Experience in internal audit
    • GRC (Governance Risk and Compliance) tool experience
    • Financial services experience


Compensation will commensurate with qualifications and experience. Conexus, Cornerstone and Innovation Credit Union offers a comprehensive employee benefits package including a company matched pension plan. An attractive variable incentive program is also available.

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

 

Chief Operating Officer

Prairie Centre Credit Union, Saskatchewan’s largest rural-based credit union, currently has a permanent full-time opportunity available for the position of Chief Operating Officer. Reporting to the CEO, the Chief Operating Officer is a key member of the executive leadership team and is responsible for all retail-related functions including Advisory Services, Retail Deposits, Retail Credit, Retail Support, and Corporate Credit. The successful candidate will be a self-motivated, dynamic leader and will play an integral role in supporting effective retail operations that result in an outstanding member experience.

Responsibilities:

  • Promote and support a relationship-based service environment by delivering sound advice that benefits both members and the credit union
  • Participate in the development, implementation, and achievement of corporate strategy
  • Provide oversight in the credit portfolio, approval process and loan administration
  • Lead merger activities and special projects in support of strategic initiatives
  • Provide leadership in the development and monitoring of annual operating plans and budgets, and transfer of such to division managers
  • Promote the credit union, participate in member and community events, and support community economic development initiatives
  • Ensure compliance with all federal and provincial legislative requirements
  • Oversee the development of policy and procedures in accordance with PCCU established guidelines
  • Coach, develop, mentor, and motivate direct reports

Qualifications:

  • Relevant degree, Associate of the Credit Union, or a combination of education and experience in the financial services industry (preferably credit union) with a minimum of 10 years industry experience
  • Demonstrated analytical abilities and operational knowledge with a sound understanding of retail operations and the sales process
  • Proven leadership and management at a senior level with escalating responsibilities and strategic involvement
  • Ability to lead, develop, and implement sales and service initiatives with a proven background in achieving sales/growth targets
  • Excellent interpersonal, oral, and written communication skills with an aptitude for relationship and team building

Prairie Centre Credit Union provides employees with the opportunity for personal and professional growth within an environment that promotes continuous learning. We offer a competitive compensation package, excellent employee benefits, and a matched superannuation plan.

For additional information on this opportunity, please contact Blair Wingert, Chief Operating Officer at 306-882-5562. To apply, please submit an electronic copy of your cover letter and resume by 5:00pm on Friday, January 14, 2022, to: Blair.Wingert@pccu.ca.

We thank all applicants for their interest; however, only those candidates being considered for an interview will be contacted.

Financial Analyst

Prairie Centre Credit Union, Saskatchewan’s largest rural-based credit union, is expanding the Finance Division by adding another permanent full-time Financial Analyst opportunity available. Reporting to the Vice President Finance, the Financial Analyst is responsible to provide expert resources related to all corporate investments, liquidity, cash flow, budget, and financial reporting. The successful candidate will be naturally inquisitive and analytical, have a love for numbers, and be extremely detail oriented.

Responsibilities:

  • Implement liquidity adequacy through preparation of reports, ensuring regulatory requirements are adhered to
  • Influence profitability through cash flow management and investment management
  • Based on the annual business plan, assist in the development of annual budget, and ensure approved budget is followed
  • Identify and recommend concepts and innovative approaches that leverage corporate resources and provide productivity efficiency improvements

Qualifications:

  • Diploma or Degree in Finance/Commerce or other relevant degree; or a combination of education and experience
  • Experience in budgeting, analysis, investing, and cash management are beneficial
  • Ability to create and interpret financial reports
  • Excellent interpersonal, oral, and written communication skills
  • Exceptionally strong organizational, critical thinking, problem solving, and decision-making skills
  • Expert level Microsoft Excel skills

Prairie Centre Credit Union provides employees with the opportunity for personal and professional growth within an environment that promotes continuous learning. We offer a competitive compensation package, excellent employee benefits including relocation assistance, and a matched superannuation plan.

For additional information on this opportunity, please contact Kath Frazer, Vice President Finance, at 306-882-5568. To apply, please submit an electronic copy of your cover letter and resume on or before Wednesday, January 19, 2022 to: careers@pccu.ca.

We thank all applicants for their interest; however, only those candidates being considered for an interview will be contacted.

 

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