Compliance Administrator

First Nations Bank of Canada ( is a federally regulated chartered bank servicing Indigenous and non-Indigenous customers throughout Canada.  We are focused on delivering superior customer service and offer a full range of personal and business banking products.

As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide our employees the opportunity to advance in their career.

Reporting to the Chief Compliance Officer, the Compliance Administrator is an entry-level position that must demonstrate an awareness of, or a willingness to learn, the Bank’s regulatory obligations and corporate governance functions, and must ensure that all duties performed align with the Bank’s goals.


This position is based at our head office in Saskatoon for a Monday through Friday work week and may be a mix of in-office and remote.

 The Role:   

  • Through training, support and guidance, you will become knowledgeable in Bank requirements including Regulatory Compliance Management (‘RCM’) and Anti-Money Laundering / Anti-Terrorist Financing (‘AML/ATF’) programs and Risk Enterprise Management.
  • You will act as the initial point of contact to identify, assess and submit certain compliance reports internally and to regulators.
  • You will provide ongoing administrative support to the Chief Compliance Officer and the Corporate Secretary in areas of compliance and board of director governance.
  • You will support business units and training in critical RCM-AML/ATF functions as required.


  • Strong organizational and time-management skills with the ability to pay close attention to detail
  • Willingness to learn the Banking industry and able to meet deadlines
  • Strong interpersonal and communication skills (both verbal and written)
  • Friendly, enthusiastic self-starter with ability to work independently under minimal supervision
  • Experience or understanding of corporate secretarial duties and responsibilities
  • Strong team player with proven ability to maintain relationships across all levels of the organization

 Education and Experience:

  • We are willing to train the right person
  • A degree, diploma or certificate in an area of business, administration or governance would be an asset
  • Experience working in a corporate secretarial or compliance-related field would be an asset
  • Experience working in a financial institution environment would be an asset

     Make First Nations Bank of Canada your First Choice

      Please submit your cover page and resume to:

Assistant Manager, Central Operations

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are seeking and Assistant Manager, Central Operations, so if you’re passionate about improving people’s financial health and have experience with anti-money laundering and fraud mitigation we’d like to hear from you.

What’s the role?

The Assistant Manager, Central Operations is primarily responsible for supervising  functions related to anti-money laundering and fraud mitigation, and services provided to branch operations with regards to/not limited to clearing administration, loans administration, document administration.  As Assistant Manager, Central Operations you have the ability to interpret and apply legislative changes, provide guidance around regulatory requirements, and develop policies/procedures to achieve regulatory compliance and mitigate fraud loss. In addition to this, you are accountable for the overall leadership, supervision, coaching, and continuous development of team members. You work with focus to provide support and information to the department and branch employees.

Your duties will include:

  • Ensure that the anti-money laundering and anti-fraud/fraud mitigation functions are reviewed on a regular basis and approved changes are implemented accordingly.
  • Design continuous improvement processes and conducts regular evaluations and follow-up with Central Operations and branch staff to determine the effectiveness of services programs delivered.
  • Monitor activities to promote efficient servicing of branch and operational requirements.
  • Monitor the completion of processing, reconciling and settlement functions as related to operations.
  • Supervise the interpretation and application of legislative changes to ensure that all parties abide by the legislation.
  • Ensure that information is accurately reported to FINTRAC in regards to Large Cash Transaction and Electronic Funds Transfers.
  • Accountable for the overall findings and escalation resulting from Suspicious Transaction Reports, Politically Exposed Foreign Person processes, Fraud Incident reports, AML processes relating to CCFMI, and memberships with CRA or RCMP Production Orders and reclassification.
  • Provide guidance to the branches and departments with operational procedures to meet regulatory requirements and reduce losses.
  • Provide guidance to the branches and departments with operational procedures to increase efficiencies.
  • Review applicable processes and policies on an ongoing basis to determine efficiencies and bring forward recommendations
  • Provides effective leadership by creating a trusted environment that fosters collaboration and innovation, ensures a respectful, engaging and productive work environment and positive culture.
  • Accountable for the overall leadership, supervision, coaching, and development of the area employees.
  • Assists with the development and engagement of an employee culture that inspires innovation, creativity, collaboration, diversity and supports achievement of the business goals and increased employee productivity.

What are we looking for?

  • Bachelor’s Degree or Diploma requiring 3-4 years of full-time study or have an equivalent combination of education and experience.
  • A minimum of six (6) years progressive financial experience or an equivalent combination of education and experience.
  • AML Certification from The Canadian Anti-Money Laundering Institute (CAMLI)
  • Educational/work experience background in risk management, fraud investigation and anti-money laundering.
  • Solid understanding of service levels, branch operations, products and services.

Ideally, you are a flexible, collaborative team player with:

  • Extensive experience in FINTRAC Reporting requirements.
  • Proven experience in providing detailed and accurate information to third parties.
  • Extensive experience in risk management, fraud investigation and anti-money laundering.
  • Advanced research skills and advanced strategic and creative thinking skills.
  • Advanced proficiency with Microsoft Office products, including Word and Excel.
  • Advanced understanding of audit procedures.
  • Solid knowledge and experience of fraud activities and loss prevention.
  • Have a demonstrated ability to coach and motivate a team of representatives.

Who are we?

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

  • We’re 100% member-owned, with all decisions made locally—right here on Vancouver Island.
  • We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
  • We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

If you join us you’ll work hard, but have a lot of fun along the way. We offer a generous compensation package and a great work/life balance because we want you to spend your career here. Many people do!

Director, Risk Governance & Policy

Concentra Bank is a purpose-based organization, striving to create the future of banking. We are embarking on a bold plan to evolve and grow into a diversified, top tier performing company delivering greater value to employees, customers, and owners.

As an innovative and future-focused company, we form partnerships to deliver industry-best financial solutions to our customers. We offer a wide range of financial solutions including specialized banking, consumer finance, treasury, wealth and trust services and more. We strive to be among the most trusted organizations in Canada by solving problems for our customers and offering a positive, seamless experience.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for an experienced Director Risk Governance & Policy to join our Risk Governance team in one of our corporate locations (Regina, Saskatoon, Surrey, Toronto) or in a home office environment.

Director, Risk Governance & Policy

The primary purpose of the Director, Risk Governance & Policy position is to develop risk management frameworks, policy, risk management committee mandates and risk reporting, and to provide support to the management of the Bank’s regulatory affairs.

This position is responsible to develop and maintain the risk management frameworks and policy model by facilitating development, reviews and enhancements to the Risk Governance Framework, Risk Appetite Framework and Corporate Policy Framework, as well as facilitating the ongoing development, reviews and enhancements to Corporate Policies and Management Guidelines. This position is also responsible for providing oversight to the alignment of Risk Appetite and enterprise strategy, and for providing independent challenge to the first line of defense on alignment with Risk Appetite, Corporate Policies and Management Guidelines.

The Director, Risk Governance & Policy develops and maintains the risk management committee mandates and risk reporting by facilitating development, reviews and enhancements to the risk management committee mandates, and providing risk reporting for executive, risk management committees and the Board. This position provides support to regulatory relationships by assisting in the maintenance of a central repository of the Bank’s supervisory communication with all prudential regulators, as well as the coordination of supervisory communications between OSFI and the Bank. This position also assists in the coordination of OSFI supervisory reviews and in the management of responses to recommendations to ensure they are timely and complete, and provides regulatory updates and key messaging to executive and the Board.


  • Undergraduate degree in finance, law, economics, business administration or commerce complemented by a professional designation in finance, accounting or law and 5 years progressive experience in the financial industry
  • Subject matter expert in understanding of financial institution risk management, risk optimization concepts, risk appetite and policy structuring
  • Subject matter expert in understanding of OSFI Guidelines for Banks
  • Subject matter expert in understanding of risk management concepts and good practices in governance reporting
  • Advanced understanding of financial institution credit risk, operational risk, market risk, liquidity and funding risk, legal and regulatory compliance risk, reputation risk, capital management and emerging risks
  • Ability to lead and manage projects and deliver results in a changing environment
  • Ability to understand detailed processes and controls
  • Strong interpersonal skills, including ability to influence senior decision makers
  • Strong analytical skills, including ability to identify and interpret complex issues and see underlying causes, connections and implications
  • Advanced written communication and presentation skills
  • Advanced computer skills with advanced skills in Excel, Word and Powerpoint

Applications for this opportunity will be accepted until end of day August 27, 2021. To apply, please visit our Career page at

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Personal Loans Officer

Northern Savings Credit Union is seeking a full time Personal Loans Officer for our Terrace, BC location.  This key position in the branch provides financial solutions and exemplary member service in personal loans and mortgages. This position is often the primary point of contact for existing and new members and can foster relationships through service excellence and product knowledge specific to retail lending.


  • Delivers financial solutions to new and existing members by offering a suite of personal lending and mortgage products.
  • Is knowledgeable in all Northern Savings financial products and services to enable referrals to Financial Services Representatives, Business Services, financial advisory services and insurance (life, property and casualty).
  • Collaborates with staff in addressing services issues and member concerns.
  • Has expert knowledge of lending processes and procedures.
  • Identifies process improvements and escalates to supervisor.
  • Ensures that all interactions with members and fellow staff are completed in a professional and timely manner.
  • Meets compliance, confidentiality and regulatory requirements and abides by management policy and branch procedures.
  • Works within prescribed lending limits, referring applications as necessary.
  • Uses pricing matrix at all times for personal lending products.
  • Understands authorities with respect to overrides, waiving service charges and the pricing matrix.


  • High School diploma is a requirement. Completion of post-secondary education is an asset.
  • Completion of sales training is an asset.
  • Completion of Personal Lending course.


  • Previous lending, sales and service experience is required.
  • Previous financial services experience is required.


  • Demonstrated sales skills.
  • Expert knowledge of products and services required.
  • Ability to communicate and liaise professionally with members, potential customers, community groups and co-workers while maintaining confidentiality.
  • Working knowledge, skills and experience in Microsoft Office

Associate Manager – Regulatory Oversight (2 Positions)

Who are we?

Credit Union Deposit Guarantee Corporation (the Corporation) is the deposit guarantor for Saskatchewan credit unions and the primary regulator for Saskatchewan credit unions and SaskCentral, together, Provincially Regulated Financial Institutions (PRFIs). We work closely with these institutions to ensure they employ sound business practices to enhance the strength and stability of the Saskatchewan credit union system.

We are seeking confident, highly motivated professionals who enjoy working in a fast‑paced co-operative environment to join the Regulatory Oversight division.

Position 1 – Associate Manager, Risk-Based Supervision: Permanent

This position is responsible for the oversight of institutions within the Saskatchewan credit union system. You will monitor institution performance to proactively identify, assess, and mitigate risk to depositors’ funds and the guarantee fund. Your knowledge in the areas of corporate governance, finance, and credit risk management will support the execution of on-going monitoring, in-depth reviews, and intervention processes for PRFIs. You will assess regulatory approval requests from institutions to ensure compliance with legislation and regulatory requirements while also supporting the maintenance of the risk-based supervisory framework.

Position 2 – Associate Manager, Regulatory Policy & Prevention: 12 Month Term

This position is responsible for supporting the research, development, implementation, and communication of regulatory policy and prevention initiatives. You will participate in the development of regulatory policy to ensure an effective and responsible framework for the regulation of PRFIs. You will assist in the evaluation of guarantee fund strategies by assessing ongoing monitoring and reporting of credit union financial and non-financial performance, trends, developments, and emerging risks.

What you’ll need:

The ideal candidates will have a degree in business administration/commerce with three years of related experience in accounting, finance, policy development, financial services, or a regulatory environment. A designation or enrollment in a professional designation would be an asset. Core competencies include teamwork, communication, relationship management, conflict resolution, and problem solving.

We offer competitive compensation and benefits. The salary range for these positions is $73,529 – $91,911. For more information on the Corporation, please visit

To Apply:

Please submit your resume and cover letter stating Competition Number AM-CUDGC by August 4, 2021 to Please indicate which position(s) you are applying for. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Corporation values and supports workplace diversity. We believe diverse ideas, opinions, and perspectives make our organization stronger.

Member Services Specialist, Transfers and Withdrawals

Company Description:

Pioneered in 1939, the Co-operative Superannuation Society (CSS) Pension Plan, located in Saskatoon,
Saskatchewan, is one of the oldest and largest defined contribution pension plans in Canada. With
approximately $5 billion in assets, CSS Pension Plan has grown to serve over 300 employers and 51,300
current and past co-operative and credit union employees across Canada, including more than 8,200


We are seeking a motivated and conscientious person to join our team as a Member Services Specialist
focusing on serving our members who are making transfer and withdrawals decisions.
Join the CSS Pension Plan and its Member Experience Department as a Member Services Specialist. You
will care for our members’ journeys by:

  • Taking responsibility and ownership of pension administration responsibilities focusing on
    decision points along a member’s journey related to transfers, withdrawals and payments (e.g.,
    decisions to consolidate funds, decisions at termination of employment, death benefit
    payments, etc.),
  • Analyzing detailed financial and membership information to identify opportunities for
    improvements in the overall member experience and journey with the CSS Pension Plan, and
  • Responding to inquiries on matters related to CSS rules and regulations, member rights and
    obligations, and regulatory requirements.

The successful candidate will be a technically inclined high performer who thrives in a busy
environment, strives to think outside of the box, and can pivot between competing priorities and
complex matters. A strong sense of quality member service, belief in empowering others, and
understanding of the value of the co-operative system will be positive attributes that you bring to the
team. The Member Services Specialist is required to develop an expert understanding of our pension
benefit provisions, policies, and procedures.

You will work effectively in a team environment guided by the team-developed “Pillars of Collaboration”
which represents the values of “Respect, Commitment and Communications”.

Key Responsibilities

Responsibility for pension administration processes, with a focus on transfers, withdrawals and

  • Explain all Plan requirements for the transaction and guide the member through the
    completion and submission of appropriate forms.
  • Enter properly completed requests into the Plan’s pension administration system and
    generate payments, complete required transfer documentation and forward to receiving
    financial institutions, as necessary.
  • Ensure compliance with policies and procedures, perform quality assurance testing.

Responsibility to team and culture

  • Accountable for supporting an environment and culture of collaboration, learning, and service
    which respects diversity, encourages all teammates to work together to achieve results and
    contribute to a healthy, rewarding, and productive working environment where personal and
    team accountability are key to meeting CSS’ strategic and operational goals.

Other responsibilities

  • Generates and analyzes reports and information from our information systems and identifies
    opportunities to support and enhance the member experience.
  • Performs user testing for technological assets to ensure operational and strategic needs and
    goals are met.
  • Assist with projects (e.g., information technology, member experience, member education and
    member engagement).
  • Develops and maintains knowledge and application of CSS policies and procedures. and CSS’ vision, mission and values.
  • Provides back-up support for the Department and organization as required and carries out other duties as assigned.
Skills and Abilities
  • Excellent customer service and communication skills, including the ability to communicate complex information in a straightforward manner.
  • Superior organization, administrative, and problem-solving skills.
  • Sound knowledge of pension, retirement, and other relevant products and industries.
  • Advanced computer and analytical skills with proficiency using Microsoft Office (e.g., Word, Excel, PowerPoint), information technology and systems, pension databases and workflow systems, as well as the ability to generate reports and information.
  • Must be flexible and able to manage high work volumes and conflicting priorities to meet deadlines.
  • Self-directed, but recognizes the importance of relationship building within the team and across the organization.
  • Experience with customer service, retirement and wealth services, registered products and
  • A post-secondary diploma (e.g., Polytech 2-year diploma, University 2 or 3 year certificate) in
    business administration or office management,
  • Possession of a Pension Plan Administration Certificate (or equivalent), and
  • Five years or more experience with financial transactions or pension or benefit administration.

A combination of equivalent education, training and experience may be considered. Process improvement experience and education considered an asset.

To Apply:

Please forward your resume and cover letter (including your salary expectations) to:

  • CSS Pension Plan
  • Attn: Manager, Quality Assurance and Administration
  • Email:

Competition closes: July 23, 2021 (The position may be filled sooner)

We offer a fun, challenging and inclusive work environment, along with a competitive salary and benefits package.

We thank all applicants for their interest. However, only those applicants selected for an interview will be contacted.

Manager, Regulatory Compliance

For over 75 years, Prospera Credit Union has been a successful financial institution because of an unwavering focus on meeting the needs of our members, providing fulfilling careers for employees, and giving back to the communities we serve. Westminster Savings and Prospera Credit Union officially merged, January 1st, 2020. We continue to be a purpose-driven organization involved in our communities and a true financial partner to our local business members.

Are you known for your leadership and guidance in the world of risk? We are currently seeking a Manager, Regulatory Compliance for our Operational Risk team. As a member of the Operational Risk team, the Manager Regulatory Compliance plays a key role in providing subject matter expertise, decision making, support and acts as a resource on compliance matters to internal stakeholders, across functional departments.

If this sounds like the right fit for you, apply today!

What you’ll do:

  • Provide leadership, coaching and sets the example in delivering the credit union’s vision, values and commitments. Provides employees with the working atmosphere, environment and tools that allow them to focus, achieve and be successful.
  • Coach employees for improved performance regularly and for career development; provide support and training as required. Ensures appropriate succession planning to support the continued success of Prospera.
  • Assist the Privacy Officer in compliance with all applicable Privacy Laws. This includes but is not limited to, PIPA (BC), PIPA (AB), PIPEDA and the GDPR.
  • Be a resource to employees and managers, to facilitate privacy policies and procedures.
  • Support the Privacy Compliance officer with the completion of Privacy Impact Assessments and partner with Procurement on contract reviews.
  • Assist in or conducts confidential privacy investigations, as required.
  • Oversee the annual review and updates to the Privacy Code, Privacy Policy and procedures.
  • Submit a quarterly report to the Chief Privacy Officer regarding privacy breaches and trending risks uncovered through internal reporting systems and the PIA process.
  • Develop and update, efficient internal processes to facilitate Prospera is compliant with Canada – US Intergovernmental Agreement for the Enhanced Exchange of Tax Information in response to FATCA and CRS.
  • Develop and update internal processes to facilitate that Prospera, WSL and Mercado are compliant with CASL regulations.

What you bring:

  • CIPM or CIPP/C designation through IAPP
  • 3 years’ experience with the management and/or implementation of the Privacy by Design privacy model.
  • 3 years’ experience within a financial services environment.
  • Sound understanding of policies, procedures, products and services and legal and economic environments within which the Credit Union operates.
  • Proven leadership and coaching skills along with the ability to motivate and inspire teamwork.
  • Effective verbal and written communication skills.
  • Good public speaking skills with the ability to train a wide variety of positions at various levels of the organization.
  • Ability to plan, schedule, organize, prioritize and delegate work assignments with some coordination.
  • Ability and willingness to develop a visible profile as a member of the business and professional community and to utilize this presence to demonstrate leadership in Member Financial Security by the Credit Union.
  • Ability to make highly complex decisions using conceptual judgement under executive direction.

What’s in it for you?

Inclusive, equitable and accessible workplace: All team members are valued, respected, and heard. We learn from each other’s differences, gaining strength through our people and our perspectives.

Career Advancement! We are committed to our employee’s growth and development and we want to see you soar.

Fun & Camaraderie. We care deeply about our members and our employees and we want the hours you spend with us to be fun, rewarding and sometimes lighthearted. We like to work hard, play hard, have fun and be there for each other.

Flexibility! This opportunity includes flexible work arrangements. Whether you work from head office, a branch, your home office or a coffee shop, we want your best work no matter where that is!

Show me the money! We offer competitive pay, a personalized benefits program, and a generous defined contribution pension plan.

Community Focused. We care about giving back to the communities we live, work and play in. We participate in many community-minded activities throughout the year.

Please apply for this opportunity here:

Assistant Branch Manager

We are currently seeking an Assistant Branch Manager for our Prince Rupert location. The Assistant Branch Manager is a key position in the branch providing expert level knowledge while contributing to the provision of exemplary member service, engagement of employees, and managing operations within area of delegated responsibility to be efficient and effective.

 Key Accountabilities

Knowledge of Market and Particular Area of Expertise:

  • Maintains knowledge of market with regards to services, products, rates and fees.
  • Maintains knowledge of economic factors and implications for the business.
  • Maintains subject matter expertise in area of delegated responsibility.

Member Service:

  • Organizes the delivery of products and services to achieve exemplary member service.
  • Monitors the changing member needs and expectations and adapts to those needs.
  • Ensures professional image of unit to members and internal customers.
  • Continually markets the benefits of membership to non-members to grow the membership.

Employee Engagement:

  • Supports the Member Service Centre (Branch) Manager and assists in fostering a positive, respectful workplace that is motivating to staff.
  • Builds a positive capable team to meet the mandate as delegated.
  • Collaborates with staff in addressing services issues and member concerns.
  • Provides coaching to enhance employee performance. Delivers effective ongoing performance feedback for staff.

Operational Effectiveness:

  • Identifies process improvements and implements such within unit, shares best practices with other member service centres and corporate office.
  • Liaises with Corporate Office Operations department to review and improve policies and procedures related to member service delivery.
  • Ensures staff are provided with tools required to perform duties effectively.
  • Addresses day to day administrative issues on a timely basis, and facilitates resolutions of encumbrances. May be delegated tasks regarding facilities and premises.

Risk Management and Financial Health:

  • Actively monitors income and expenses and portfolio and takes action to meet established financial goals and/or advising Branch Manager of sound reasons for adjustments required.
  • Provides referrals within business unit (lending, mutual funds, deposits) and other business units, i.e. insurance, commercial services, financial advisory services.


  • Assists Branch Manager in general administrative aspects of the business unit.
  • Assists Branch Manager in fulfilling community events.
  • During absence of Branch Manager provides general supervision of the business unit and liaises with subject matter experts and Corporate Office staff in particular areas to ensure decisions made are sound and prudent given limited knowledge in areas not within the Assistant Branch Manager’s delegated area of expertise.
  • Oversees corporate training requirements for the branch.
  • Assists Branch Manager in overseeing technical support of the branch.

Minimum Qualifications


  • Secondary school diploma is required.
  • Completion of post-secondary education is an asset.
  • Completion of sales training and mutual fund course are required.
  • Completion of CUIC lending is required.
  • Completion of CUSOURCE and/or CU Training courses related to this position is an asset.


  • Previous sales and service experience is required.
  • Previous financial services and lending experience is required.
  • Previous supervisory and coaching experience is an asset.


  • Demonstrated sales skills.
  • Expert knowledge of products and services required.
  • Expert knowledge of credit risk governing and managing policies and underwriting is required if lending is the Assistant Branch Manager’s delegated area of responsibility.
  • Ability to prioritize, organize work within time constraints.
  • Ability to communicate and liaise professionally with members, potential customers, community groups and co-workers while maintaining confidentiality.
  • Working knowledge, skills and experience in Microsoft Office.

Travel may be required.

Manager Risk

North Peace Savings and Credit Union is now recruiting for the role of Manager, Risk. Managing risk and promoting compliance across all regions and lines of business in a financial institution is a significant undertaking. The framework, tools, processes and controls in place to monitor enterprise risk, oversee anti-money laundering & terrorist financing, privacy, fraud, security and insurance require on-going attention and adapt and change regularly with our changing risk environment.

Reporting to the Chief Financial Officer (CFO), the Manager, Risk is responsible for managing and enhancing NPSCU’s Enterprise Risk Management Framework and developing strategies and tactics to enhance that framework and culture. The Manager, Risk is directly responsible for overseeing the areas of Anti-Money Laundering & Terrorist Financing, Privacy, Fraud, Security and Insurance Management. The Manager plays a significant role in compliance and risk mitigation through design, implementation and monitoring of controls, facilitation of internal audit processes, following up on compliance deficiencies, ensuring practices align with policies and procedures and making recommendations for change to further improve efficiencies and manage risk. The position oversees and /or is directly responsible for organizational risk reporting and promotes compliance across all regions and lines of business. The Compliance Officer will report directly to the Manager, Risk.

Additionally the Manager, Risk is responsible for supporting the development of all risk related policies and procedures including, but not limited to, those related to disaster recovery, business continuity and pandemic planning to ensure the ongoing success of the organization. The Manager, Risk is also a key stakeholder, bringing best practices for risk design and mitigation practices to corporate projects and initiatives.

The successful candidate will have their CPA or degree in business, have a minimum 3 years experience in risk management including a minimum 1 year experience in a leadership or management capacity. Experience in Anti-money laundering, fraud, enterprise risk, security, business continuity planning along with advanced comprehension of risk methodologies, industry practices and risk reporting required.

Please visit for full role description.

Interested applicants are to submit resume and cover letter to Olivia Young at by Thursday June 30th. Applications will be accepted until the role is filled.


Would you like to earn above average pay helping members meet their financial goals, maintain a strong work life balance, a flexible schedule and have the security of a career – path supported by your organization? We offer that and so much more.

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (

THE POSITION:  The Manager, Operational Risk reports to the Chief Risk Officer and leads the development and implementation of the operational risk management framework. The manager of operational risk will collaboratively work with internal business units and teams to perform operational risk assessments and ensure appropriate plans are established to align to Risk Appetite. The Manager, Operational Risk will monitor operational risk issues and will provide regular reporting to both Senior Management and the Board of Director’s Risk Committee. The position will play a key role in championing and instilling an effective enterprise wide risk management culture.  How does one do this? Glad you asked!

A Manager, Operational Risk does the following:

  • Develop operational risk policies and practices to ensure Operational Risk Management framework evolves with the changing needs and risk profile of the credit union.
  • Keeps abreast if latest operational risk management techniques and industry best practices.
  • Works with internal teams and business units to identify key operational risks, facilitates risk control self assessments and ensure business units build appropriate action plans to address operational risk issues.
  • Monitor operational risk issues and action plans for the credit union and provide consolidated reporting to board and senior management.
  • Assist in investigation of root causes of operational risk and will provide support to mitigate risk.
  • Support the management of development and validation approaches to credit union risk modeling and measurement, risk assessment and mitigation within the ORM and ERM frameworks
  • Provide management and development in context to the ORM Framework
  • Identify deficiencies and advise of potential risk situations
  • Monitor and evaluate policy and procedures for enterprise risk and make recommendations for improvement to ensure policies and procedures are enacted accurately and effectively communicate key control provisions
  • Create and maintain a constructive culture that is conducive to team achievement, productivity improvement and professionalism

Why Should You Apply?

  • You want to be an ambassador of a forward-thinking, member focused organization
  • You have a university degree in Commerce, Business Administration, Public Administration, Law, or a related discipline; plus 4-6 years of job-related experience (or an equivalent combination of education, experience and learning, preferably within the credit union system)
  • You will have or will be willing to work towards a Risk Management certification.
  • You have a track record of success in quality control and assurance as it relates to operational risk
  • You have strong attention to detail, organizational awareness, and you are strategic in nature
  • Have a strong understanding of the Microsoft Environment, workflows, and file management
  • Previous operational risk management experience in a federally regulated financial institution is preferred but not necessary.

Visit the CAREERS page or our website to learn more about this position and to apply.  Only those applications received through our job board will be considered.

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