Compliance/Risk Management – Page 4

Director, Third Party RIsk Management

Annual Salary: $96,429 – $132,590

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose? Glad you asked!

Reporting to the Chief Risk Officer, the Director, Third Party Risk Management leads the third-party risk management (TPRM) program for Innovation Federal Credit Union. The TPRM program includes various activities such as servicer reviews for critical third-party arrangements. The role also provides leadership in the use of the GRC tool (Resolver) and is responsible to maintain and enhance the tool to ensure its ongoing effectiveness for the Operational Risk programs.

WIIFY (what’s in it for you):

Competitive Salary
Diverse and Inclusive Culture that continues to evolve
Flexible work arrangement options
Strong benefit package
7% Superannuation matched contribution program
Attractive variable incentive program
Wellness Days to create appropriate work/life balance
Paid Education opportunities to ensure our members have the most equipped staff to help them
A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
And lots more reasons to love where you work and what you do!

What our team is looking for:

A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
A solution mindset that feeds inertia
An ambassador willing to promote our team inside and outside the organization.
Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
Somebody who can work with occasional ambiguity with a focus on process evolution.
A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
Somebody to sweat the small stuff, but also see the big picture.
Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

Support the management of development and validation approaches to credit union risk modeling and measurement, risk assessment and mitigation within the ORM and ERM frameworks
Monitor and evaluate policy and procedures for enterprise risk and make recommendations for improvement to ensure policies and procedures are enacted accurately and effectively communicate key control provisions
Lead the organization’s third-party risk management program that includes servicer reviews for critical third-party arrangements, with appropriate reporting and escalation of issues
Lead the implementation and roll-out of the GRC tool (Resolver) and ensure its capabilities are developed, maintained and enhanced for continued support of the Operational Risk programs
Apply technical aspects of federal credit union regulation to practical business scenarios
Review the assessed risk when making decisions, ensuring compliance with all regulatory requirements
All leaders are responsible for ensuring day-to-day compliance with the policies and procedures that are relevant to their operational areas. They are also required to monitor and identify any instances of non-compliance during day-to-day activities and, if material, to notify the VP ERM, who will report to the Executive Leadership Team and the Board
Identify deficiencies and advise of potential risk situations
Identify the adequacy, efficiency, and effectiveness of the organization’s internal controls

Some things that would impress us:

University degree in Commerce, Business Administration, Public Administration, Law, or related discipline
10 years of job-related experience or an equivalent combination of education, experience and learning, preferably within the credit union system
Advanced knowledge of operational risk management practices, GRC tools (e.g., Resolver) and third-party risk management

Interested?

Click the ‘Apply now’ button!

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada. In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people. We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected.

Manager Credit Risk

Manager, Credit Risk

Are you interested in a meaningful career where you can contribute to the financial well-being and economic growth of Indigenous people and communities in Canada? The Bank is at an exciting time in its’ history, we’re growing, and as a result, we’re increasing our workforce with bright, energetic, purposeful individuals of all walks of life.

As a Manager, Credit Risk, you will be overseeing the Bank’s credit granting process by primarily adjudicating, reporting and tracking procedures for commercial, personal and mortgage lending nationwide. This is a permanent full-time position. We are open to hybrid or in-office at one of our main office locations in Saskatoon or Vancouver. These locations are on First Nations land.

Here’s what you’ll be doing:

Support the commercial and personal lending process through adjudication of credit applications
Contribute to bank customer service standards through timely turnaround of deals
Work with the VP to develop solutions, such as new products to address business and personal banking needs
Enhance and maintain the Bank’s Credit Risk Management policies and procedures and lending platforms
Remain current with Credit Risk Management best practices and procedures
Assess commercial applications ensuring they provide a high quality of risk assessment, credit structure, due diligence, and credit presentation
Adjudicate personal and mortgage loan applications ensuring a high quality of risk assessment
Approve credits within delegated limits and make recommendations on others that require approval from the VP or CEO
Regulatory compliance management and testing of commercial and retail credit business functions
Comply with FNBC credit policies, procedures, guidelines, and best practices regarding all credit related matters
Liaise with Internal Audit to identify areas of concern with Credit and Monitoring and Control
Coordinate monthly, quarterly, and annual credit risk reporting
Coach and assist the Commercial Group and Retail Group in maintaining and implementing credit risk controls
Share expertise and knowledge with the Commercial and Retail Groups and other business units
Act as a reference and source of expertise to the Bank and management teams
Understand and implement the monitoring & control and delinquency process for commercial and retail departments

What we’re looking for:

Bachelor’s degree in Business Administration (Finance or Accounting), Commerce or related field
Five (5) years’ experience working in a credit-related role: Commercial lending experience is required; Retail lending experience considered an asset.
Experience with lending to First Nations
Three (3) years’ experience in a people management role
Understanding of commercial/small business/personal loans and lending procedures
Demonstrated sound judgement to make decisions
Attention to detail
Exceptional organizational and interpersonal skills
Ability to manage a high volume of work with tight deadlines
Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will close on August 29, 2023.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

AML/ATF Compliance Consultant

National Consulting Limited (NCL) is looking for a seasoned professional to assist in the implementation and delivery of required compliance initiatives with Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) compliance programs to meet the needs of our credit union clients. This position reports to the VP Business Solutions and works closely with credit unions, legal counsel, government and CCUA to research issues, analyze information and develop procedures for credit unions.

The Job

The successful candidate must be able to work independently as this is a remote (work-from-home) position. Key responsibility areas of the position include maintenance and application of comprehensive compliance policies and procedures, providing AML/ATF guidance and form support, risk assessments related to money laundering and terrorist financing and developing and implementing risk mitigation measures where the risk is high, monitoring medium to high-risk accounts and AML reporting requirements. In addition to compliance advisory services, this role participates in the development and delivery of specialized training for our clients to ensure an on-going compliance training program is available for employees as it relates to their job functions.

This is a permanent, full-time position (37.5 hours per week). Occasional travel and in-person attendance may be required. Computer equipment is supplied.

The Candidate

The ideal candidate will possess:

Minimum 5 years’ experience in the credit union or co-operative system providing operational support in the areas of Anti-Money Laundering (AML) and Terrorist Financing (ATF), Canadian Anti-Spam Legislation (CASL), and Privacy.
Experience with AML Software. Verafin experience would be beneficial.
A Canadian Anti-Money Laundering and Terrorist Financing designation
Other regulatory compliance or risk management experience or designations
Strong interpersonal skills, you will build trusting relationships with credit union management and deliver excellent client experience.
Strong communication, organizational and facilitation skills.

The Compensation

NCL offers a competitive compensation package. Salary will depend on qualifications and experience. Benefits include a matched superannuation pension plan; group benefits (health, dental, life and disability insurance, and a Healthcare Spending Allowance), and paid personal days off.

If being part of our team interests you, please submit a resume and cover letter, in confidence, to hr@nationalconsultinglimited.com by Friday, August 18, 2023.

We appreciate the interest of all applicants; however only those under consideration will be contacted.

National Consulting Limited is owned by a consortium of 25 Saskatchewan credit unions and partners with credit unions across Canada to provide expertise in Risk Services such as Compliance, AML, Fraud Protection, Privacy, Procurement, Banking and Card Services.

Senior Analyst, Risk-Based Supervision

Who are we?

Credit Union Deposit Guarantee Corporation (the Corporation) is the deposit guarantor for Saskatchewan credit unions and the primary regulator for Saskatchewan credit unions and SaskCentral, together, Provincially Regulated Financial Institutions (PRFIs). We work closely with these institutions to ensure they employ sound business practices to enhance the strength and stability of the Saskatchewan credit union system.

We are seeking a confident, highly motivated professional who enjoys working in a fast-paced environment to join our Risk-Based Supervision team. Our employees benefit from gaining experience and exposure to a variety of aspects within the financial services industry.

What you’ll do:

As a Senior Analyst, you will join a team of professionals that collaborate with internal and external system partners in support of the Corporation’s mandate to instill confidence in the Saskatchewan credit union system. Key accountabilities to the position include:

Monitoring the performance of PRFIs to proactively identify risk and communicate actions required to mitigate risk to depositor funds and the guarantee fund
Building, managing and maintaining effective strategic relationships with the board of directors and senior management teams within a portfolio of PRFIs
Utilizing your knowledge in the areas of corporate governance, finance, and risk management to support monitoring and understanding of the financial services environment
Assessing regulatory approval requests from PRFIs to ensure compliance with legislation and regulatory requirements
Supporting the maintenance of the regulatory framework through research and development

Flexible hours and some travel are required as this business unit works with PRFIs throughout Saskatchewan.

What you’ll need:

Undergraduate degree in business administration or commerce; a professional designation would be considered an asset (or an equivalent combination of education and experience)
Three to five years’ experience in the financial services industry, regulatory, and/or audit environment
Knowledge and experience with areas such as: corporate governance, strategic and risk management, credit, audit and financial management practices
The ability to interpret and apply policy, legislation, and regulation
Demonstrated ability to effectively present regulatory findings and facilitate discussions with key stakeholders such as senior management and board members

Core competencies focus on teamwork, communication, problem solving & decision making, service excellence, conflict resolution, and building relationships.

What we offer:

The salary range for this position is $84,800 to $106,000. We offer competitive benefits, immediate coverage of health and dental insurance, matched pension contributions, an employee wellness program, maternity/parental benefits, and education, training, and development opportunities. Our hybrid work model offers flexibility of partial remote work upon agreement. For more information on the Corporation, please visit our website www.cudgc.sk.ca.

Ready to Apply:

Please submit your cover letter and resume stating competition RBS-SRANALYST by August 20, 2023 to HR@cudgc.sk.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Corporation values and supports workplace diversity. We believe diverse ideas, opinions and perspectives make our organization stronger.

Director, Finance

af·fin·i·ty (noun):

the name on our doors
a quality that makes things suited to each other

We want our employees to feel great coming to work. That’s why we give our talent the tools to excel. After all, an exceptional employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit.

We’re looking for a Director, Finance to join our progressive Accounting & Finance team. The ideal candidate will direct and guide the organization’s treasury management functions in the areas of liquidity, market risk, and capital.

What you’ll do

Lead the credit union’s treasury functions related to the management of liquidity, capital, and interest rate risk
Lead the team to act as the first line of defense related to Treasury Risk Management, including directing the development and maintenance of various financial models and stress testing methodologies related to Treasury Risk Management
Provide leadership and responsibility for establishing interest rates (pricing) for all deposit and lending products in support of overall profitability and growth targets
Chair the Asset Liability Committee to lead the development of forward-looking balance sheet management strategies and implement action plans to align with the Board’s approved risk appetite and policies
Oversee the statutory liquidity and excess liquidity investment portfolios to maximize investment returns within the risk parameters established by policy and regulatory requirements
Establish appropriate pricing for the credit union’s loan and deposit products to support asset-liability management strategies and financial performance targets

What you’ll get

The support to grow in your career with ample opportunities to advance
A competitive salary plus bonuses for your hard work
A total rewards package including health and dental benefits, pension and health spending account
Vacation time, personal days off and a paid volunteer day so you can maintain a healthy life/work balance
A referral bonus when you scout great talent and they’re hired to join our team

What you’ve got

A post-secondary diploma or degree in a related field, plus 10 years of related experience or an equivalent combination of education and experience
Advanced expertise in financial risk management practices related to the financial services industry

How to throw your hat in the ring:

Review all of our current job opportunities at www.affinitycu.ca/careers/opportunities and submit your application there using our new Application Portal!

Security Analyst

WE’RE HIRING!

Security Analyst

Are you interested in a meaningful career where you can support the financial well-being and economic growth of Indigenous people in Canada? The Bank is at an exciting time in its’ history, we’re growing, and as a result, we’re increasing our workforce with bright, energetic, purposeful individuals of all walks of life.

If you are interested in contributing to our vision and mission, and have a passion for IT, then this job is for you!

As a Security Analyst, you will be responsible for the day-to-day operations of the in-place security solutions; and identification, investigation and resolution of security breaches detected by those systems and identifying and mitigating risks to the Bank’s infrastructure and data assets. You are a highly motivated, working closely with our team to implement security controls and respond to incidents when they arise. This is a permanent full-time position. We are open to remote, hybrid or in-office at our head office location in Saskatoon.

Here’s what you’ll be doing:

Support development, implementation, and management of security strategies, policies, processes, standards, and solutions that mitigate risk and maximize security, service availability, efficiency and effectiveness
Mitigate and manage cyber security threats
Participate in security incident responses. Conduct initial investigations of escalated security and network events
Maintain a library of documented response procedures
Assist with security assessments related to risk, controls, implemented control procedures, and vulnerabilities for both on premise and cloud-based solutions
Support development of technology related risk reporting
Participate and provide advice / guidance on projects of varying complexity.
Influence behavior to reduce risk, foster a strong security culture
Input into the Disaster Recovery and Business Continuity plans and participation in testing of plans as required
Support various Infrastructure and Business projects by providing input on security technologies and operational practices
Creation and delivery of monthly Security Awareness Training for staff
Perform security audits against policy, processes, departments, applications and vendors.
Perform vulnerability analysis in pre-production and production applications & systems using standard application vulnerability scanning tools
Assist in the management and monitoring of IDS, IPS, firewall, log management, SIEM and antivirus

What we’re looking for:

Bachelor’s degree or diploma in information systems, computer science, cybersecurity, or related field, with a minimum of five years of related experience
Excellent leadership skills
Analytical and problem-solving skills
Demonstrated skills in building diverse teams to work towards common objectives
Organizational and time-management skills
Ability to maintain high levels of confidentiality
Friendly enthusiastic self-starter and strong team player
Flexible and willing to take on tasks as assigned
Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Manager Credit Risk

WE’RE HIRING!

Manager, Credit Risk

Here’s what you’ll be doing:

Support the commercial and personal lending process through adjudication of credit applications
Contribute to bank customer service standards through timely turnaround of deals
Work with the VP to develop solutions, such as new products to address business and personal banking needs
Enhance and maintain the Bank’s Credit Risk Management policies and procedures and lending platforms
Remain current with Credit Risk Management best practices and procedures
Assess commercial applications ensuring they provide a high quality of risk assessment, credit structure, due diligence, and credit presentation
Adjudicate personal and mortgage loan applications ensuring a high quality of risk assessment
Approve credits within delegated limits and make recommendations on others that require approval from the VP or CEO
Regulatory compliance management and testing of commercial and retail credit business functions
Comply with FNBC credit policies, procedures, guidelines, and best practices regarding all credit related matters
Liaise with Internal Audit to identify areas of concern with Credit and Monitoring and Control
Coordinate monthly, quarterly, and annual credit risk reporting
Coach and assist the Commercial Group and Retail Group in maintaining and implementing credit risk controls
Share expertise and knowledge with the Commercial and Retail Groups and other business units
Act as a reference and source of expertise to the Bank and management teams

What we’re looking for:

Bachelor’s degree in Business Administration (Finance or Accounting), Commerce or related field
Five (5) years’ experience working in a commercial banking role and three (3) years credit related
Three (3) years’ experience in a management role
Understanding of loans and lending procedures
Demonstrated sound judgement to make decisions
Attention to detail
Exceptional organizational and interpersonal skills,
Ability to manage a high volume of work with tight deadlines
Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Compliance Specialist

Open to any location in Canada (ability to work from your home office)

Closes June 27

Annual Salary: $53,248 – $73,216

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose? Glad you asked!

Reporting to the Manager, Compliance, the Compliance Specialist will provide support to the Risk area ensuring compliance with applicable regulatory requirements as well as Credit Union policies and procedures. In addition, this role will also serve as specialist to policy, practices and procedures, forms creation and maintenance, as well as be able to identify compliance deficiencies and communicate potential risk situations.

WIIFY (what’s in it for you):

Competitive Salary
Diverse and Inclusive Culture that continues to evolve
Flexible work arrangement options
Strong benefit package
7% Superannuation matched contribution program
Attractive variable incentive program
Wellness Days to create appropriate work/life balance
Paid Education opportunities to ensure our members have the most equipped staff to help them
A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
And lots more reasons to love where you work and what you do!

What our team is looking for:

A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
A solution mindset that feeds inertia
An ambassador willing to promote our team inside and outside the organization.
Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
Somebody who can work with occasional ambiguity with a focus on process evolution.
A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
Somebody to sweat the small stuff, but also see the big picture.
Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

Assist in maturing the regulatory compliance management framework by expanding the use of compliance management tools across the enterprise through framework elements such as: regulatory compliance universe, regulatory change management, risk assessments, issues management
Conduct monitoring and testing activities to assess the effectiveness of our procedures used to ensure compliance with legal, regulatory, and internal policies
Draft regulatory compliance assessments reports that summarize the scope of work performed, findings, any regulatory exceptions and identifying and recommending opportunities for improving procedures and outcomes
Stay apprised of legislation, regulations, rules and internal policies, practices, and procedures
Update or create and implement new test checks/reviews in accordance with legal, regulatory and/or internal changes
May be required to perform AML or fraud alert investigations, Enhanced Due Diligence (EDD) reviews, and assist with regulatory examinations

Some things that would impress us:

Completion of a post-secondary program plus 3+ years’ experience in regulatory compliance management, risk assessments and compliance testing or a related role
Completion of a regulatory compliance-related designation would be considered an asset (i.e., Osgoode’s Certificate in Regulatory Compliance Legal Risk Management for Financial Institutions)
Effective use of interpersonal and communication skills, including tact and diplomacy
Organizational and planning skills with attention to detail and follow-through
Experience with Resolver or similar compliance software tool an asset, as would industry experience in a federally regulated financial institution.

VP, Risk & Compliance

OVERVIEW OF INTEGRIS CREDIT UNION

Integris Credit Union (Integris) operates on the beautiful and unceded Dakelh and Secwepemc Territories.

With eight branches, five financial planning offices and five insurance offices, Integris is the only full service local financial institution in North Central BC serving approximately 27,000 members in the communities of Prince George, Fort St. James, Vanderhoof, Quesnel, Clinton, and Fraser Lake. Integris celebrated its 75th anniversary in 2021 and today, it has 200 employees, and approximately $1.8B of assets under administration.

Integris’s current Annual Operating Plan is driven by the credit union’s foundational pillars of Members, Staff, and Community, and its brand promise — From Here. All In. For You. Trusted advice and personalized solutions are front and centre in all that they do and this is reflected in the credit union’s Vision, Mission, and Values:

Vision– The leading financial cooperative, enriching the lives of all we serve.

Mission– As financial experts, we provide innovative solutions to our communities.

Values– Passionate; Empowered; Collaborative; Innovative; Accountable

Integris recently changed its organizational structure to support its planned growth strategy and will be executing on a significant change agenda. The credit union is seeking a highly collaborative VP Risk & Compliance who can work within the regulatory environment of BCFSA and position Integris for success from a risk and compliance standpoint.

THE OPPORTUNITY

Reporting to the Chief Executive Officer (CEO) and with a dotted line reporting relationship to the Integris Credit Union (Integris) Board of Directors (the “Board”), the Vice President (VP), Risk & Compliance is responsible, in collaboration with the Executive team, for strategic oversight of Integris’ enterprise risk management (ERM) plan at the governance and operational levels. This role is responsible for leading the second line of defense function including enterprise risk management, compliance, commercial credit adjudication, collections and credit recoveries, and loss prevention. The VP, Risk & Compliance is accountable to ensure compliance with all applicable legal and regulatory requirements, both internally and externally. The VP, Risk & Compliance has the authority and independence to oversee Integris’ risks and risk management activities with direct reporting to Integris’ Board or such Board committee(s) to which oversight of risk has been delegated.

The scope of the position includes operational, reputational and strategic risks to Integris for the effective adjudication of all risk-related financial reporting requirements (both statutory and regulatory).

VICE PRESIDENT, RISK & COMPLIANCE – POSITION PROFILE

The VP, Risk & Compliance will provide strategic leadership by engaging the Executive Management team in the development and implementation of risk management strategies and articulating these strategies and their status to the Board of Directors.

KEY RESPONSIBILITIES

The VP, Risk & Compliance will develop and implement strategies to support the overall strategy, vision, mission, and values of Integris.

Risk Management and Compliance

§ Leads all aspects of Integris’ risk management and compliance functions in the development of corporate strategies and policies; identifies short and long-term objectives; and contributes to the design and development of policies and programs.

§ Provides ownership and overall accountability for the execution of the Risk Appetite Framework including supporting the setting of the Risk Appetite Statement.

§ Designs a suitable reporting framework to monitor risk against the Risk Appetite Statement.

o Ensures that all key risks (e.g., credit, market, operational, liquidity, financial, strategic, regulatory, and information technology) are managed within the defined risk appetite and according to compliance requirements.

o Reports to both the leadership team and the Board as set by policy and committee terms of reference.

§ Leads and evolves Integris’ enterprise risk management framework and policies including the risk inventory, risk appetite, risk governance, and the approach to risk identification, assessment, monitoring, and reporting.

§ Partners with the Executive team and other stakeholders to develop and recommend appropriate policies to govern risk.

o In accordance with the policies, reviews and provides updates to the Board, at a minimum, on an annual or biennial basis as applicable.

§ Responsible for entity-wide compliance with all federal and provincial regulatory requirements for financial institutions including anti-money laundering (AML), privacy, market conduct code, business recovery planning, BCFSA guidelines, etc.

§ Oversees the monitoring and tracking of regulatory developments to determine the impact on Integris and allow for sufficient time to implement necessary changes to policies and procedures.

§ Educates stakeholders to establish a proactive, risk-aware culture.

§ Partners with CEO and other Executives to provide strategic leadership and advice on all risk, compliance, and audit related matters utilizing expert resources as applicable.

§ Monitors metrics against risk tolerance levels and reports on increases in risk exposures accordingly as well as on the status of risk mitigation plans for these exposures.

§ Oversees the development, maintenance, and revisions of the Risk Appetite framework, Internal Capital Adequacy Assessment Process (ICAAP) and Risk Matrix.

§ Leads the ICAAP by analyzing and quantifying risk exposures, conducting stress testing, and determining the appropriate levels of capital to be held for the risks being taken.

§ Ensures the risk control framework is properly followed.

§ Focuses on enterprise risks, the risk profile and aligning strategy based on risks.

§ Responsible for policies and procedures related to outsourcing and third-party vendor risk management including assessing and overseeing risks related to outsourced functions and third-party vendors.

§ Develops and conducts risk assessments of new products and business activities to ensure alignment with Integris’ risk appetite.

§ As a member of the Executive Leadership Team (ELT), participate in the development of Integris’ strategy and annual tactical and assess the risks of proposed strategies, identify risk mitigation strategies, and ensuring informed decision making in alignment with the risk appetite.

§ Serves as the risk expert/advisor to the ELT on key business issues.

§ Establishes and maintains an enterprise incident management process to provide guidance to Integris business units for management escalation procedures relating to incidences which may adversely impact Integris.

§ Partners with key stakeholders to develop and implement action plans for any ratio or stress test outside the desired risk tolerance level.

§ Based on risk observations/trends and emerging risks, works with stakeholders and provides input to develop the Internal Audit Plan approved by the Audit Committee.

§ Oversees the overall risk of the lending portfolios including both Commercial and retail portfolio

§ Working in conjunction with the Accounting & Finance (A&F) team, assesses the adequacy of the loan provisions to reflect credit risk.

o Monitors credit risk indicators and makes reporting recommendations to the A&F team, as appropriate.

o Acts as a key resource to the A&F team on the mechanics of the loan provisions.

§ Provides oversight on recommended changes to the Investment & Lending (I&L) policy by relevant stakeholders.

§ Serves as the Privacy Officer back-up.

§ Leads and coordinates communications with regulatory bodies including responses to regulatory requests, coordination of examinations, developing responses to examination findings, and overseeing remediation activities to ensure findings are complete.

CREDIT FUNCTION ACCOUNTABILITIES

Oversees the organization’s credit risk management activities in the development of corporate strategies and policies: identifies short and long-term objectives; and contributes to the design and development of policies and programs.

Oversees the adjudication of commercial credit and the management of commercial credit risk.

Oversees the management of delinquent accounts and collections activities across the retail and commercial loan portfolios.

Reviews delinquency reports, write-off reports, the status on account collection activities, and collateral values in order to assess the adequacy of loan loss provisions.

Leads the second line of defense credit review process assessing retail and commercial loan adjudication against lending policies and procedures and reports on findings as well as management action plans to address findings.

Lead change as Integris continues to adapt to new ways of delivering business services while mitigating current and potential risk exposures.

COMMITTEE LEADERSHIP

Acts as a resource for IT Governance, I&L, Conduct Review and Corporate Governance, and Audit Committees, as appropriate.

Acts as a non-voting resource on the Management Credit Committee (MCC).

Participates on the Asset-Liability Committee (ALCO) and reviews interest rate risk in conjunction with the Executive team.

Participates on the management committees of Integris Financial Planning and Integris Insurance

MONITORING AND REPORTING

Monitors the changing regulatory environment, identifies best practices, and recommends changes that are suitable given the size and complexity of Integris.

Reports material risk events to the Board in a timely manner.

Reports to the Board no less than quarterly on Integris’ risk profile including the trend and absolute risk exposures relative to limits and thresholds established through the risk appetite and risk mitigation plans for increased risk exposures.

Provides Anti-Money Laundering, Privacy, and Market Conduct Code reports to the Board, as required.

Reports on and follows up on areas of risk identified through internal audits and regulatory examinations.

Develops, recommends, and monitors a reporting methodology that exceeds governance guidelines established by B.C. Financial Services Authority (BCFSA) and/or Stabilization Central.

Identifies training requirements for organizational stakeholders and provides and/or oversees training as required.

PERFORMANCE LEADERSHIP

Creates and supports a motivational environment for direct reports to ensure established results are achieved, and policies and procedures are followed.

o Manages staff performance issues and human resource issues.

o Establishes an environment of direction and support ensuring the success of direct reports.

Develops and/or contributes to a thorough and robust succession plan for direct reports.

POLICY OVERSIGHT

Responsible for overseeing and recommending relevant changes to the following policies:

o Anti-Money Laundering and Counter Terrorist Financing and Canadian (Economic) Sanctions Policy

o Privacy Policy

o Capital Contingency Plan

o Liquidity Contingency Plan

o Enterprise Risk Management (ERM) Policy & Risk Appetite Framework

o Outsourcing & Vendor Risk Management Policy

o Market Conduct Code Policy

o Stress Testing Framework

o Investment & Lending (I&L) Policy

o Internal Capital Adequacy Assessment Process ICAAP)

Other Duties As Assigned

DESIRED KNOWLEDGE, SKILLS AND ATTRIBUTES

Demonstrated expertise in Enterprise Risk Management and risk management principles

Demonstrated understanding of regulatory requirements for financial institutions

Ability to establish and maintain effective working relationships with Executive and Senior Management, Board of Directors, and other stakeholders

Ability to influence management across Integris to help deliver strategic initiatives

Strong leadership skills to lead a team with diverse skills and backgrounds

Demonstrated ability to coach and motivate staff as well as the ability to make prompt and qualified decisions

A thorough understanding of major business processes and their impact on financial reporting

A proven ability to conduct environmental scanning and articulate findings

Excellent written and verbal communication skills, and effective facilitation methods

Demonstrated problem-solving and decision-making skills

Strong business acumen

Demonstrated skill partnering with stakeholders to support ongoing strategic initiatives

Ability to interpret analytics and communicate data

Advanced proficiency with Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook)

DESIRED EXPERIENCE AND EDUCATION

Post-secondary education with a focus on Risk Management and,

10+ years’ experience in an internal audit function, financial risk management, compliance, or related field, with professional experience in progressive senior leadership roles; or,

An equivalent combination of education and experience.

Office Manager – Deposit Team

JOIN THE TURTLEFORD TEAM!

Things are changing and we may need you, consider us for your next adventure.

PRIMARY PURPOSE OF POSITION

As a member of the credit union’s leadership team and under minimal supervision, this position supports the credit union’s business strategy through the development, management, and execution of corporate strategies. This position is responsible for personal service to members and work leadership to front line MSRs. As a work leader, this position organizes daily work activities and schedule, and provides orientation, training, and direction to front line staff to ensure compliance with position requirements. The Office Manager develops and maintains effective member relationships, identifies member needs, and promotes products and services to meet needs or refers more complex matters and service requirements to others as appropriate. Established practices and procedures guide decision-making but knowledge and experience may be applied to resolve basic, but non-routine situations.

KEY RESPONSIBILITY AREAS

The following is intended to illustrate the type and level of work typically performed in this role and is not intended to be a comprehensive description of duties performed.

Acts as a work leader to Member Service Representatives engaged in front line service; provide training and orientation to new MSRs in accordance with established training practises or procedures and provides updates and implementation of new and revised procedures and policies.
Resolves non-routine problems, enquiries and member complaints referred by front line staff.
Establishes performance standards; evaluates performance of direct reports through performance management process; identifies training and development needs; takes appropriate action regarding staff performance issues; initiates disciplinary procedures as required; participates in the selection of new member services staff.
Within established limits, provide overrides, initial cheques for encashment
Recognizes member needs and promotes and cross-sells credit union deposit services to members by explaining basic credit union products and services, refers more complex requests for information and assistance to appropriate branch staff.
Fosters relationship building through service excellence and product knowledge.
Directly supervises and motivates member services staff representing the full range of deposit services products
Monitors member service activities to ensure for the provision of maximum service levels and the smooth flow of work for front line services delivery
Monitors branch cash flow and maintains adequate levels of cash in CUC account; maintains joint custody of combinations, treasury cash, and other negotiable items.
Conducts a variety of audit activities to ensure compliance with procedures, policies, and regulations. Identifies potential problems including suspicious transactions and initiates action to rectify the situation and risk rates all new member relationships and refers more serious concerns to the General Manager.
Participate in the development and support achievement of sales and service goals. Ensures adherence to member service standards through ongoing monitoring, communications, and training

For complete job posting details, please visit our website https://www.turtlefordcu.ca/about/careers, click on the Office Manager link.

Compensation:

Salary Range $60,000 to $90,000 (depending on experience)
Comprehensive benefit package.

Submit resume and cover letter to:

Ian Heggstrom
General Manager
Turtleford Credit Union Limited
PO Box 370
Turtleford, SK S0M 2Y0
Ian.heggstrom@turtlefordcu.ca