Lending Support Officer

SUPPORT AN EXCEPTIONAL LENDING EXPERIENCE FOR OUR MEMBERS

Dodsland and District Credit Union is an autonomous, single-office Credit Union serving a strong rural membership base with assets of over $164 million. Located in a welcoming rural community, we offer a close-knit, family-oriented environment where relationships matter, and community values guide everyday life. We pride ourselves on delivering exceptional financial services with a personal touch, rooted in cooperative values and community commitment.

We are seeking a Lending Support Officer to provide administrative, operational, and compliance support within our lending department. This role is ideal for someone who enjoys working behind the scenes to support an exceptional member lending experience. While related experience is an asset, we are open to training the right individual who brings strong attention to detail, a willingness to learn, and a commitment to accuracy and reliability.

WHAT MAKES THIS OPPORTUNITY UNIQUE

Career Growth: This role is a strong entry point into the credit union system, with hands‑on learning, supportive mentorship, and exposure opportunities to build the skills needed for future lending or advisory roles.
Meaningful Contribution: You play a key role in keeping lending operations organized and efficient from mostly behind the scenes, helping members receive a seamless experience and ensuring loan files are maintained accurately and compliantly.
Community Connection: Be part of a team that cares deeply about our rural community, values relationships, and supports the financial well being of our members.
Supportive Environment: Join a collaborative team where everyone works together to support members and you gain experience across a variety of responsibilities.

WHAT YOU’LL DO

Process loan applications and related documentation and prepare, post, and verify loan entries.
Prepare and maintain lending reports, tracking tools, and organized filing systems.
Review loan documents for accuracy and compliance with policies, procedures, and legislation.
Prepare documentation for loan setup, advances, renewals, discharges, and security registration.
Track expiry dates for insurance, mortgages, licenses, and other time sensitive requirements.
Provide administrative support to lenders, including communication with solicitors, realtors, and external partners.
Issue renewal letters, track annual review dates, and monitor receipt of financial statements.
Monitor business accounts and lines of credit for compliance with terms and conditions.
Review loan reports, identify required actions, and initiate follow up or escalate as needed.
Monitor delinquent and overdrawn accounts and support lenders in resolving issues.
Conduct credit investigations, security inspections, and searches as required.
Provide courteous support to members, including processing payments and assisting with basic lending inquiries.
Identify opportunities to improve lending workflows and recommend enhancements.
Support team operations and demonstrate a willingness to jump in and assist with any aspect of branch operations as needed in our small team environment.
Participate in meetings and policy reviews and contribute to a positive team culture.

WHAT YOU BRING

Grade 12 diploma is required. A diverse combination of education and experience may be considered, including business, administration, finance, or other fields that support strong organizational and documentation skills.
Experience in lending or financial services administration, including familiarity with lending documentation, security registration, and basic credit administration, is an asset but not required.
Strong learning ability, accuracy, and attention to detail. On the job training and mentoring will be provided for the right candidate.
Ability to interpret and follow policies, procedures, and regulatory requirements.
Clear and courteous communication skills with members and colleagues.
Proficiency with office software and a willingness to learn new systems and digital tools.
Strong organizational skills and the ability to manage multiple priorities with care and accuracy.
A collaborative mindset and commitment to supporting a positive team environment, as well as the willingness to support branch operations wherever needed.
Candidates must be bondable.

COMPENSATION & BENEFITS

Competitive salary, commensurate with qualifications and experience
Comprehensive benefits package, including medical, dental, EAP life, and disability insurance
Matched pension plan (9% employer match)
Variable, performance-based bonus structure
A supportive, small-branch environment that values work-life balance
Professional development opportunities

HOW TO APPLY

Please submit your application, including cover letter and resume, directly to:
Trent Nienaber, General Manager
Trent.Nienaber@dodslandcreditunion.com

Application Deadline: March 3, 2026

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Lending Service Representative

Are you committed to helping others while working to grow and develop your own career path? Do you want to work with a great team who is here to support you every step of the way? Are you an energetic team member who is confident in consumer and agricultural lending? We might be biased but we think Radius would be a GREAT place for you to work!

The Opportunity:

We are seeking an experienced, full-time Lending Service Representative to be based out of our Ogema Branch, with the possibility of serving additional branches. Reporting to the Regional Manager, responsibilities include interviewing members and potential members, analyzing loan applications, granting and/or recommending consumer, agricultural and commercial loans and mortgages and ensuring compliance with relevant legislation, regulations, policies, and procedures. The position is also responsible for cross selling the full range of Credit Union products.

The ideal candidate will possess the following qualifications:

2-4+ years of experience in consumer, agricultural, and/or commercial lending.
One year of related post-secondary education. (a combination of education and experience will be considered)
Ability to interpret complex member financial information, assess risk and determine product/service opportunities.
Proven success working in a client (member) service and goal-oriented environment.
Highly motivated with excellent interpersonal, communication, and time management skills.
A demonstrated commitment to ongoing professional development.

The Incentives:

Competitive compensation plan, including Variable Incentive Pay
Comprehensive benefits package, plus a 7% matched pension
Career Development & Advancement Opportunities
Work/Life balance with paid vacation, sick leave and family leave

About our Credit Union:

Radius Credit Union is a rural based community focused credit union with eight (8) branches, assets over $600 million and nearly 60 employees serving 5900 members. Radius Credit Union builds relationships by providing financial solutions and supporting its communities. Employee engagement is valued and there are many opportunities for growth for career-minded individuals. Our organization has branches in Avonlea, Ceylon, Earl Grey, Ogema, Pangman, Radville, Tribune and Torquay.

The Community:

Located in the “Deep South,” Ogema is an energetic and thriving community. Ogema is quickly becoming a destination for tourists coming to “ride the rails” on Southern Prairie Railways tourist train, visit the fully restored CPR Train Station, and the Deep South Pioneer Museum. Ogema has a K-12 school, daycare, a large community hall attached to the skating rink, curling rink, and a brand-new swimming pool, which are all located in the Regional Park.

If you are interested in becoming a part of our team, please submit your resume, in confidence, on or before January 30, 2026, via email or mail to:

Radius Credit Union
Box 339
Ogema, SK S0C 1Y0
Attn: Michelle Leonard, HR & Marketing Coordinator
michelle.leonard@radiuscu.com

We appreciate the interest of all applicants; however, only those under consideration will be contacted. This posting will remain open until the vacancy is filled.

Credit Specialist

The Synergy Experience – what is it exactly? Just ask our employees. Their dedication to our customers (members) and each other has created an incredible place to work. We offer personalized, competitive products and services, and are proud to be a part of your local community.

We are seeking a Credit Specialist to help us continue our rich tradition of serving our community – since 1943!

What You’ll Do

As a Credit Specialist, you evaluate credit applications and adjudicate credit outside the limits of the teams responsible for lending activity across our Credit Union. You review applications for compliance to sound practice, policies, procedures, and regulations. You achieve this by reviewing lending information and analyzing financial statements and supporting information to assess credit worthiness and risk coverage of loans.

Why You Matter

Your attention to detail is key in this role. You demonstrate advanced knowledge of sound lending practices, policies, procedures, and laws governing all lending. Along with your expertise and exceptional customer service skills, you use prudent judgement and decisiveness in the analysis, approval, recommendation and decline of loans. You are also a willing coach and provide feedback on the submission and adjudication decision to team members.

Every credit decision impacts our member’s future and Synergy’s reputation. By ensuring sound lending practices, you help us maintain financial integrity while supporting growth and opportunity for those we serve.

What Success Looks Like

To Thrive in this role, you:

are responsive, exceedingly competent, organized, and driven to dig into a file and understand the story.
understand what’s critical to keep the application on track and continually adapt to changing circumstances.
bring a professional presence, work daily to build relationships, credibility, and the competence of those around you.

What You Bring

A related degree or diploma,
Experience in the areas of agricultural, commercial, and consumer lending and an understanding of lending requirements and compliance,
Excellent comprehension, communication, and interpersonal skills,
Solid working knowledge of MS Office,
Experience with customer relationship management software and loan origination systems,
Experience with syndications is preferred.
An equivalent combination of education and experience will be considered.

What do we offer?

Competitive salary
Benefits and pension (from day 1), and fabulous perks like preferred rates
Work/life balance
Investment in your professional development
Leadership development and mentorship programs
Community involvement opportunities

More details:

Hours: Permanent full-time, 37.5 hours weekly.
Salary: $70,400 – $88,000 annually
Location: Flexible; may work out of any of our current branch locations, with manager approval. This role is eligible for a remote hybrid option, working from a branch location and from home.
Travel: You may be required to travel for events, training, or other Synergy related business.

Ready to Make a Difference?

If you’re detail-oriented, decisive, and passionate about building strong financial relationships, we want to hear from you. Apply today and help us shape a stronger financial future-one decision at a time. Submit your cover letter and resume to careers@synergycu.ca by end of day January 11, 2026, referencing competition #261101 in the subject line.

A Little More About Us:

Synergy Credit Union is a people-inspired credit union with ambitious goals. We endeavour to deliver amazing financial experiences, earn our customers’ (members’) trust, grow our relationships, and build sustainable communities.

We exist to help our members achieve their financial goals by understanding their needs and delivering exceptional service in modern, convenient, and secure ways. We empower our members by sharing our experience and tools, so they can make robust plans through each stage of life.

We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships, and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 30,000 members and have reached over $2.8 billion in assets under management.

We were named one of Saskatchewan’s Top Employers for the 8th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team.

Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene, and Metis. Inclusive of Saskatoon, Lloydminster, Kindersley, Macklin, Denzil, Lashburn, Marshall, Maidstone, Neilburg, Marsden, St. Walburg and Paradise Hill.

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will undergo a bonding process that includes a criminal record check and credit check.

Synergy Credit Union aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

Find out more about us! https://www.youtube.com/user/SynergyCreditUnion

www.synergycu.ca

Effective January 1, 2026, Conexus Credit Union 2006, Cornerstone Credit Union Financial Group Limited, and Synergy Credit Union Ltd. amalgamated as Conexus Credit Union. Any reference on these sites or in any linked documents to “Synergy Credit Union Ltd.” is hereby deemed to refer to Conexus Credit Union.

Credit Adjudicator

Credit Adjudicator

We are expanding our team to help us evolve through the next stage of our growth journey, and we hope that you can help shape our future. We now have a career opportunity for a Full Time Credit Adjudicator. This position may work remotely within Saskatchewan or onsite at our Saskatoon or Regina location.

As the Credit Adjudicator you will be….

Responsible for thorough reviews, analysis, and adjudication of credit applications to ensure sound lending decisions and adherence to internal policies and regulatory requirements while supporting ongoing portfolio management through credit renewals and contributing to the development and refinement of credit policies and adjudication strategies.

As the Credit Adjudicator you are ….

An accomplished, motivated professional with a thorough understanding of credit analysis and adjudication.
An analytical thinker, proficient in objectively analyzing data, research and financial statements to substantiate decisions.
A highly ethical decision maker, with the ability to remain objective and independent when making decisions.
Capable of making decisions based on facts, in a dynamic environment characterized by uncertainty.
Proficient in understanding and developing accurate adjudication models to support decision making.

If you are motivated by the thought of this challenge ….

And can demonstrate success through a minimum of 3-5 years of experience in the lending field along with a post-secondary degree in Commerce or Business Administration and formal training related to general lending and credit adjudication, this position may be for you!

Get to know us

TCU Financial Group is a credit union grown by Saskatchewan people. For over 70 years we’ve been rooted in the province of Saskatchewan, creating our story, growing and evolving alongside the needs of our members. We provide a full suite of financial solutions to people and businesses across the province and one thing that has never changed – our heart remains committed to the people and the communities we serve.

Rewarding times ahead

To support the evolution of our organization, we need talented people who are passionate about creating and delivering meaningful financial solutions for our members. In addition to providing competitive compensation, benefits and pension programs, we support our TCU Financial Group Team and their families by providing an enhanced vacation program to enjoy time doing what they love outside of work.

Thank you for your interest in exploring your future with us!

The deadline for this career opportunity is Friday, November 21, 2025.

Please submit your resume and cover letter to:

Human Resources Department
TCU Financial Group
Email: hr@tcu.sk.ca
Website: www.tcufinancialgroup.com

Collection Specialist

We are expanding our team to help us evolve through the next stage of our growth journey, and we want you to help shape our future. We now have a career opportunity for a Full Time Collection Specialist. This position offers remote work options, allowing you to work in branch (Saskatoon or Regina) or remotely within Saskatchewan – all within a flexible schedule.

As the Collection Specialist you will be….

Responsible for mitigating risk to the credit union through default management and recovery of funds for consumer and commercial loans and mortgages. This includes:

Working closely with members to preserve relationships and change behaviors while minimizing defaults.
Negotiating payment plans and settlements to facilitate debt repayment to help members get back on track.
Managing a portfolio of member relationships.
Collaborating with the Credit Team and Finance Department to address complex collection issues and minimize credit loss.

As the Collection Specialist you are ….

Highly knowledgeable with a strong background in lending and well-informed on policies, procedures, collection methods and legislation.
A strong communicator with well-established skills for interacting with members and the team in a professional and courteous manner, especially during negative and adverse situations.
An excellent negotiator and problem solver, with the ability to effectively work with retail and business members to find mutually beneficial strategies and solutions to preserve relationships while ensuring timely debt recovery.
Able to analyze member financial situations to assess their capacity to repay debts and determine appropriate collection actions.
Highly organized with exemplary time management skills, able to prioritize daily work and plan for deadlines, peak periods and unexpected situations where decisions are extremely time sensitive.

If you are motivated by the thought of this challenge ….

And can demonstrate success through 2-3 years of lending, adjudicating or related collection experience with a degree or diploma in finance or business administration (considered an asset), along with proficient knowledge of Customer Relationship Management software and experience in problem solving and conflict resolution, then this position may be for you!

Get to know us

TCU Financial Group is a credit union grown by Saskatchewan people. For 70 years we’ve been rooted in the province of Saskatchewan, creating our story, growing and evolving alongside the needs of our members. We provide a full suite of financial solutions to people and businesses across the province and one thing that has never changed – our heart remains committed to the people and the communities we serve.

Rewarding times ahead

Thank you for your interest in exploring your future with us!

The deadline for this career opportunity is October 27, 2025.

Syndication Specialist

Syndication Specialist – Cornerstone Credit Union

Are you passionate about strategic lending, thrive in collaborative environments, and want to make a meaningful impact? If so, join our dynamic Credit Risk team at Cornerstone Credit Union!

As a Syndication Specialist, you’ll be at the forefront of structuring and distributing syndicated loans that drive growth and innovation. Collaborating closely with our Credit Risk and Finance departments-as well as external partners and credit unions-you’ll play a key role in managing a diverse credit portfolio, enhancing our market presence, and contributing to the profitability of the credit union.

What You’ll Do:

Provide a high level of service to internal and external partners, focusing on relationship-building and efficient delivery of syndicated lending solutions.
Collaborate with credit unions and sourcing partners to ensure syndicated loans and pools meet due diligence standards and align with our risk appetite.
Actively manage the administration and compliance of the non-administered credit portfolio, ensuring alignment with legislation, policies, and procedures.
Monitor and grow the syndicated loan portfolio, identifying emerging risks and recommending strategies to balance growth with risk mitigation.
Offer expert advice and contribute to process improvements that enhance efficiency and effectiveness across syndicated lending operations.

The ideal candidate will have a solid understanding of syndicated lending, credit risk, and financial analysis, with the ability to assess and structure complex loan transactions. Post-secondary education in finance, commerce, or business; plus 4-6 years of job-related experience, or an equivalent combination of education and experience are the minimum requirements for this position. You’ll have a leg up if you have prior experience in a diverse commercial portfolio in a large market commercial banking environment.

You will receive competitive compensation based upon your level of experience and qualifications, great benefits, and matched pension contributions. We also offer performance incentives and wellness and employment perks. This position considers a flexible work arrangement at any one of our branch locations. For the right candidate, the opportunity exists for hybrid work.

The cherry on top are the great people who work at Cornerstone. Our team is caring and supportive, and community is at the heart of everything we do. We are proud to be one of Saskatchewan’s Top Employers for the ninth straight year.

Choose a rewarding career at Cornerstone Credit Union.

Manager of Credit

Location: Luseland, Saskatchewan

Luseland Credit Union is a full-service, and independent financial institution located in Luseland, Saskatchewan. Established to serve the unique needs of individuals, families, and agricultural enterprises in west-central Saskatchewan, the organization has grown rapidly over the past several years due to the strong agricultural economy it serves, into a vibrant, efficient, technology-savvy and financially profitable credit union offering a full range of personal, commercial, and agri-business banking solutions.

Reporting to the General Manager, the Manager of Credit is responsible for leading all aspects of lending (consumer, agriculture, commercial credit), credit adjudication, collections, and risk management across the organization’s loan portfolio. The Manager of Credit works closely with the General Manager, Board of Directors, internal Credit Committee, and external partners, with a mandate to strengthen member relationships, drive loan growth, and elevate the organization’s lending culture. This is a newly created role with a key mandate to lead the credit union’s transition from a transactional model to a proactive, relationship-based service model, fostering a service environment that empowers staff and engages members. The Manager of Credit leads a team of lending professionals, providing guidance, technical direction and coaching to help team members succeed. As a key member of the Executive Management Team, the Manager of Credit also plays a key role in helping guide the overall operations of the business, contributing to strategic planning, financial performance analysis, and audit readiness, ensuring operations remain strong and forward-thinking.

The ideal candidate is an aspiring financial services leader with a goal of playing a leadership role in a vibrant business. They bring a minimum of 5-7 years of lending experience gained in a credit union, bank or similar lending organization, ideally coupled with some management experience. A combination of commercial and agricultural lending is ideal. Armed with strong team leadership and mentorship skills, and the financial acumen to play a key role in the broader business, the preferred candidate will bring a strong, personal drive to contribute to the Credit Union and the community that we serve.

Based in Luseland, Saskatchewan, this is a rare opportunity to assume a critical leadership role within a progressive and financially sound credit union. The successful candidate will find not only a career-defining executive mandate, but also the chance to contribute meaningfully to the long-term prosperity of members, staff, and the community the Credit Union proudly serves.

To explore this opportunity further, please click ‘Apply‘.

We would like to thank all applicants for their interest in this position. Please note that we will only be in contact with those individuals moving forward with our client.

VP, Credit

VP, Credit

Title VP, Credit

Department Corporate

Reports to Chief Executive Officer Office

Salary $135,553-$159,474 annually

SUMMARY

Reporting to the Chief Executive Officer, the VP, Credit will provide strategic leadership on all retail and commercial credit-related matters, including adjudication, concentration risk management, portfolio composition and monitoring, and policy compliance. Overseeing credit adjudication and collections, the VP, Credit ensures loan decisions support portfolio quality, profitability, and sustainable growth. Additionally, the role evaluates and approves LVCU’s most complex credit applications, balancing risk management with business objectives.

As a key member of the Executive Leadership Team, the VP, Credit will contribute to organization-wide planning, ensure adherence to regulatory requirements, and foster a culture of high performance and member-centered service.

KEY RESPONSIBILITIES:

Provide strategic oversight of LVCU’s credit activities, advising the executive on corporate strategies and contributing to organizational planning and policy and program development.
Ensure credit and collections activities align with risk appetite, regulations, and policies, addressing deficiencies and implementing preventative measures.
Monitor the performance of lending and collections portfolio, analyzing emerging credit risks and stress testing scenarios, and prepares periodic reporting
Ensure sound and timely credit decisions conforming to LVCU policies and procedures by exercising sound credit judgement in approving and declining credit applications within established limits, presenting sound effective recommendations on credit requests above established limits, and ensuring credit applications are properly, accurately investigated, analyzed and documented.
Ensure adherence to underwriting policies, regulatory requirements, and risk tolerance thresholds while monitoring loan portfolio performance and deterioration of credit quality.
In conjunction with the Risk and Administration function; maintain credit procedures and recommend updates to the Investment and Lending Policy, ensure adequacy and completion of credit administration activities, ensure completion of credit file post review and develop and implement solutions to address identified deficiencies/gaps, maintain parameters for auto-adjudication models, and ensure adequate allowance for impaired loans.
Analyze market trends and member needs to grow the lending portfolio and support innovation in lending practices.
Lead or support the introduction of new lending products, programs, features or systems.
Provide subject matter expertise as a voting member of the Asset-Liability Committee (ALCO) and the Executive Credit Committee.
Oversee the credit adjudication and collections team, including structure, staffing, and resource allocation.

LEADERSHIP & STAFF DEVELOPMENT:

Manage, lead and provide direction to the Commercial Credit Supervisor, Commercial Account Officer, Commercial Services Officer, Commercial Accounts & Delinquency Clerk.

Champion a strong, values-aligned team culture grounded in service excellence and accountability.
Drive performance management, talent development, and succession planning.
Ensure staff across LVCU receive required training on personal and commercial credit.
Coach and support direct reports to achieve member service, sales, and performance goals.
Adhere to service standards as they pertain to the position
Enthusiastically participate in various internal committees, community involvement and image building of the Credit Union.
Other duties as assigned.

EDUCATION AND EXPERIENCE

Bachelor’s degree in finance, Business Administration, or a related field.
8-9 years of progressive experience in retail and commercial banking with a minimum of 8 years of experience in complex lending, adjudication, and collections.
Minimum 5 years’ experience in a supervisory/management function in a financial institution.
Ability to manage, coach, motivate, and develop employees to ensure high productivity.
In-depth understanding of credit adjudication principles, policies, and practices; a proven record of responsible adjudication.
Advanced knowledge of retail and commercial lending products, services, and regulatory requirements, including detailed understanding of revenue streams.

Community Branch Manager

Bulkley Valley Credit Union, serving over 14,500 members from Hazelton to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service.

This is an exciting opportunity for the right candidate to meet their career goals while balancing their lifestyle with the many amenities our community has to offer as can be seen at http://www.houston.ca.

If you want to join a dynamic management group dedicated to cooperative values and member service, this is the right career move for you. You will report to the Chief Operating Officer and under executive direction, you will manage the overall operation of a single branch and direct the utilization of staff, equipment and facilities. Using highly developed leadership skills and behaviours, plus a sound understanding of the financial services business, you will initiate action to improve growth/development of the branch loan and deposit portfolios; increase usage of other credit union services and service channels; pursue new businesses; set short/long term branch goals /objectives and manage all branch staff directly or through subordinate supervisor(s). Through effective deployment and development of staffing resources you will foster an environment that encourages staff engagement and delivery upon an Enhanced Service Commitment to our members. You will perform the duties and requirements of Branch Compliance Officer for Anti-Money Laundering / Counter Terrorist Financing Prevention & Detection. You will be a results-oriented professional with a commitment to furthering the reputation of the credit union within the community. Through active participation in select community events, projects and initiatives, you will become established as a leader within the local community.

The successful candidate will have a business degree or diploma and a minimum of five years of management experience in the financial industry or an equivalent combination of education and experience. This is an ideal opportunity for someone currently holding a supervisory or lending/account management position interested in gaining branch management experience.

To learn more about Bulkley Valley Credit Union, please visit our website at www.bvcu.com. We welcome applications from all interested applicants looking to further their career in a dynamic, supportive and team oriented environment.

Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.

Manager, Risk & Administraion

MANAGER, Risk & administration

Title Manager, Risk & Administration

Department Finance & Administration

Reports to Chief Executive Officer Office

Salary $85,500-$100,588 annually

SUMMARY

Under direction from the Chief Executive Officer (CEO), the role of the Manager, Risk & Administration is to oversee the centralized administration and retail credit risk programs for Lake View Credit Union.

The Manager, Risk & Administration ensures overall execution of the centralized administration and compliance program, including the deposit and loan administration, fraud, anti-money laundering, privacy, accounts payable and clearing, and product and procedure maintenance functions. This role also ensures oversight of the retail credit risk program, including delegated lending authority, post review, adjudication parameters, and collections.

KEY RESPONSIBILITIES

Design and ensure execution of risk-based audits of deposit and loan transactions, activities, and accounts. Make recommendations for improvement of identified deficiencies/gaps resulting from audits and work closely with control owners to develop and implement solutions.
Responsible for the development, application and maintenance of policies and procedures related to AML and Privacy, incorporating industry best practices and ensuring compliance with all AML and Privacy regulatory requirements
Designated Privacy Officer and Chief Anti-Money Laundering Officer
Ensure various banking system reports (i.e., EM Supervisor reports to ensure overrides are conducted within delegated limits) are monitored as appropriate.
Responsible for the development, application and maintenance of a proactive fraud loss prevention program, policies and procedures, incorporating industry best practices and ensuring compliance with all regulatory requirements and industry codes
Contributing member of the Executive Credit Committee
Oversees the risk adjudication parameters and allowance for impaired loans. Adjust and refine retail loan parameters and provide approval within defined limits or escalate to credit committee.
Completes post review of retail credit files, make recommendations for improvement of identified deficiencies/gaps resulting from audits and work closely with retail lending team to develop and implement solutions
Maintains the retail credit procedures and recommends updates to the Investment and Lending Policy, prepares periodic reporting on credit activity and portfolio characteristics, and oversees collection activities
Leads Administrative Associate in providing payments management and reconciliation, clearing, accounts payable, and general accounting support
Supports completion of risk-based assessment of all new products/services and risk mitigation strategies.
Contribute to the development of the annual internal audit plan and execution of the internal audit program
Prepare quarterly AML, Privacy and Fraud Reports and other compliance-related reporting as requested
Responsible for development, application, and maintenance of efficient internal procedures to facilitate compliance with FATCA, CRS, and CASL regulations
Ensure reconciliation of registered products, and that all annual tax slips and filing requirements are met.
Responsible for research, writing, implementation, and evidenced compliance of branch procedures. This would incorporate any and all procedures required in the branch environment and would reflect all compliance requirements and best practices.
Responsible for execution of the annual compliance training program, and conducts additional training sessions with staff on products, services, procedures, and the banking system as required to promote efficiency, compliance and risk mitigation.
As requested, assist with matters related to compliance with current and emerging BCFSA guidelines and regulations
Ensure completion of all non-finance related credit union system or regulatory reporting (ie. CCUA self-assessment, Statistic Canada questionnaires, CCUA National Data Gathering, various compliance certificates or reports)
Assist with ongoing maintenance, updates, and version management for key branch systems

LEADERSHIP & STAFF DEVELOPMENT:

Manage, lead and provide direction to the Administrative Associate, Loans Administrators, Member Services Associates, Delinquency Officer and Risk and Compliance Specialist

Establish performance standards, evaluate and manage performance of staff through conducting staff appraisals, regular employee coaching sessions and if necessary, progressive discipline.
Take a leadership role in creating an environment of continuous improvement by sharing best practices to all staff.
Adhere to service standards as they pertain to the position
Enthusiastically participate in various internal committees, community involvement and image building of the Credit Union.
Other duties as assigned

EDUCATION AND EXPERIENCE

Minimum 5 years’ experience in a supervisory/management function in a financial institution (preferably a credit union)
Diploma or degree from recognized post-secondary institute or equivalent
Professional certification or experience in project management
Proficiency in DNA banking system and Lodestar is necessary.
Experience in both commercial and retail banking.
Proficient in AML, Terrorist Financing, Privacy and FATCA legislation and the enforcement thereof.
Strong proficiency in Microsoft 365 applications

Consideration will be given to an equivalent combination of education and experience.

REQUIRED KNOWLEDGE SKILL AND ABILITIES

Excellent verbal, written and presentation skills, including an ability to facilitate and provide training
In-depth knowledge of regulatory guidelines and industry best practices for financial institutions and the enforcement therein.
High level of integrity, confidentiality, and accountability
Strong work ethic and positive team attitude
Demonstrated ability to quickly grasp new concepts
Excellent analytical, problem solving and innovative thinking skills
Strong attention to detail with the ability to plan, organize, prioritize, and execute
Ability to work well and build relationships with various stakeholders to discover barriers and challenges, influence and achieve positive results
Sound judgement and ability to respond appropriately in pressure situations
Proven ability to provide accurate reporting of the Credit Union’s status with internal and external stakeholders.
Proficient in continuous improvement processes for policies and procedures to achieve the highest service levels.
Extensive knowledge of financial products and services.