Occupation Types: Deposits

Manager of Branch Operations

The Manager of Branch Operation provides leadership and operational oversight for the Member Solutions team, ensuring consistent, relationship‑focused service delivery and a strong employee experience. This role leads a team of front‑line professionals, drives continuous improvement, and supports business growth by building meaningful member relationships and optimizing branch operations.

The Manager of Branch Operation plays a key role in developing talent, improving processes, and adapting services to meet the evolving needs of members while maintaining a positive, engaged, and high‑performing team environment.

What You’ll Do

  • Lead, coach, and develop a team of Member Solutions Representatives through observation, feedback, and performance coaching.
  • Create a positive, collaborative, and relationship‑focused team culture that values accountability and continuous improvement.
  • Oversee day‑to‑day branch operations, including scheduling, workflow management, and service delivery.
  • Support effective onboarding and ongoing development of team members.
  • Build strong relationships with members through proactive outreach, service quality, and personalized experiences.
  • Identify opportunities to improve processes, systems, and service models in collaboration with internal partners.
  • Use data, reporting, and observation to assess performance, service effectiveness, and member engagement.
  • Support outreach initiatives that strengthen member connections and reduce inactive or dormant accounts.
  • Handle employee and member concerns professionally and constructively.

 

Success in This Role Looks Like…

  • A confident, engaged team that understands expectations and consistently delivers high‑quality service.
  • Members experience accessible, personalized, and relationship‑driven interactions.
  • Branch operations run smoothly, efficiently, and adapt effectively to change.
  • Employees feel supported, coached, and motivated to grow.
  • Continuous improvement is embraced, with ideas welcomed and acted upon.
  • Communication is clear, respectful, and responsive across all levels.

What You Bring

  • Proven people leadership experience with a strong focus on coaching and team development.
  • Experience in member service or customer‑focused environments.
  • Background in financial services is an asset.
  • Strong interpersonal, communication, and relationship‑building skills.
  • Ability to balance operational priorities with a people‑first approach.
  • Confidence navigating change, solving complex problems, and improving processes.
  • A flexible, adaptable leadership style aligned with service excellence.

Why Join Us

  • Make a meaningful impact on members, colleagues, and the community.
  • Lead within a values‑driven credit union focused on relationships, trust, and collaboration.
  • Opportunity to develop people, influence service delivery, and drive positive change.
  • Work in an environment that supports learning, growth, and leadership development.

 

We thank all applicants for their interest; only those selected for an interview will be contacted.

Financial Services Relationship Manager

We are expanding our team to help us evolve through the next stage of our growth journey, and we want you to help shape our future. We now have a career opportunity for a Full Time Permanent Financial Services Relationship Manager, located in Regina.
As the Financial Services Relationship Manager, you will be….
Responsible for delivering core banking products and financial services to members through a consultative relationship. This includes:
  • Providing lending products including personal and mortgage loans.
  • Providing investment solutions, including registered products, GIC’s and mutual funds.
  • Managing a growing portfolio of relationships.
  • Providing a holistic approach to services.
  • Developing business through community involvement and networking opportunities.
  • Positively influencing member acceptance of a technology driven approach to banking services.
  • Establishing relationships of trust and confidence with members to ensure retention of existing and future business.
As the Financial Services Relationship Manager, you are ….
  • Able to take a holistic approach with each member interaction to proactively identify opportunities to deepen relationships through lending, creditor protection, day-to-day banking and investments including mutual funds.
  • Able to provide the right solutions by identifying referral opportunities to other lines of business including wealth management and business services.
  • Entrepreneurial in your approach to building business, with a proven track record in sales and business development.
  • A motivated and results-oriented professional who believes that community involvement, building relationships and participating in business development and networking events is fundamental to building a pipeline of prospects and opportunity.
  • A team player with accomplished listening skills and a genuine interest in helping members meet their current and future financial needs.
  • A proactive, knowledgeable, self-starter, able to provide core products and services to our members using a variety of traditional and non-traditional delivery channels.
If you are motivated by the thought of this challenge ….
And you bring 4-5 years of experience in providing holistic financial advice, with demonstrated proficiency in lending and credit adjudication, along with 2-3 years of experience in delivering investment advice including mutual funds, then this position may be for you!
The successful candidate will have completed post-secondary classes or courses in a related field and will have successfully completed the Canadian Securities Course (CSC) and are licensed to sell mutual funds.
For candidates who have not yet completed the Canadian Securities Course but are actively enrolled and working towards completion, TCU Financial Group is pleased to invest in your training and professional growth to support your success in this role.
Get to know us
TCU Financial Group is a credit union grown by Saskatchewan people. For 70 years we’ve been rooted in the province of Saskatchewan, creating our story, growing and evolving alongside the needs of our members. We provide a full suite of financial solutions to people and businesses across the province and one thing that has never changed – our heart remains committed to the people and the communities we serve.
Rewarding times ahead
To support the evolution of our organization, we need talented people who are passionate about creating and delivering meaningful financial solutions for our members. In addition to providing competitive compensation, benefits and pension programs, we support our TCU Financial Group Team and their families by providing an enhanced vacation program to enjoy time doing what they love outside of work.
To apply for this position, please visit the TCU Financial Group Job Board: TCU Financial Group Job Board – View Our Current Openings
Thank you for your interest in exploring your future with us! 
The deadline for this career opportunity is February 23, 2026. 

Financial Services Relationship Manager

We are expanding our team to help us evolve through the next stage of our growth journey, and we want you to help shape our future. We now have a career opportunity for a Full Time Permanent Financial Services Relationship Manager, located in Saskatoon.
As the Financial Services Relationship Manager, you will be….
Responsible for delivering a full suite of core banking products and financial services to members through a consultative, relationship-based approach. This includes:
  • Providing a range of lending solutions, including personal loans and mortgage lending, tailored to meet individual member needs.
  • Providing a variety of deposit products such as GIC’s and registered products, aligned with members’ financial goals.
  • Managing and growing a member portfolio by providing proactive and personalized service.
  • Providing a holistic, advise-based approach to support members’ financial well-being.
  • Drive business development through participation in community events and networking opportunities.
  • Advocate for and support member adoption of digital banking tools and services.
  • Build and maintain trusted relationships to enhance member loyalty, boosting long-term connections and business growth.
As the Financial Services Relationship Manager, you are ….
  • Passionate about developing your knowledge and continuous learning.
  • A team player with accomplished listening skills and a genuine interest in helping members meet their unique life goals.
  • A motivated, results-driven professional who is aligned in our values and believes that community involvement and relationship building are essential to creating new opportunities.
  • An individual who can provide basic core products and services to our members by listening to member needs and providing basic financial advice.
If you are motivated by the thought of this challenge ….
And can demonstrate success through 3-5 years of experience providing holistic financial advice including proficiency in lending and adjudicating along with post-secondary classes or courses, then this position may be for you!
 
Get to know us
TCU Financial Group is a credit union grown by Saskatchewan people. For 70 years we’ve been rooted in the province of Saskatchewan, creating our story, growing and evolving alongside the needs of our members. We provide a full suite of financial solutions to people and businesses across the province and one thing that has never changed – our heart remains committed to the people and the communities we serve.
Rewarding times ahead
To support the evolution of our organization, we need talented people who are passionate about creating and delivering meaningful financial solutions for our members. In addition to providing competitive compensation, benefits and pension programs, we support our TCU Financial Group Team and their families by providing an enhanced vacation program to enjoy time doing what they love outside of work.
Thank you for your interest in exploring your future with us! 
The deadline for this career opportunity is Friday, February 13, 2026

Financial Services Relationship Manager

We are expanding our team to help us evolve through the next stage of our growth journey, and we want you to help shape our future.  We now have a career opportunity for a Full Time Permanent Financial Services Relationship Manager, located in Saskatoon.

 

As the Financial Services Relationship Manager, you will be….

Responsible for delivering a full suite of core banking products and financial services to members through a consultative, relationship-based approach. This includes:

  • Providing a range of lending solutions, including personal loans and mortgage lending, tailored to meet individual member needs.
  • Providing a variety of deposit products such as GIC’s and registered products, aligned with members’ financial goals.
  • Managing and growing a member portfolio by providing proactive and personalized service.
  • Providing a holistic, advise-based approach to support members’ financial well-being.
  • Drive business development through participation in community events and networking opportunities.
  • Advocate for and support member adoption of digital banking tools and services.
  • Build and maintain trusted relationships to enhance member loyalty, boosting long-term connections and business growth.

 

As the Financial Services Relationship Manager, you are ….

  • Passionate about developing your knowledge and continuous learning.
  • A team player with accomplished listening skills and a genuine interest in helping members meet their unique life goals.
  • A motivated, results-driven professional who is aligned in our values and believes that community involvement and relationship building are essential to creating new opportunities.
  • An individual who can provide basic core products and services to our members by listening to member needs and providing basic financial advice.

 

 

If you are motivated by the thought of this challenge ….

And can demonstrate success through 3-5 years of experience providing holistic financial advice including proficiency in lending and adjudicating along with post-secondary classes or courses, then this position may be for you!

 

 

Get to know us

TCU Financial Group is a credit union grown by Saskatchewan people.  For 70 years we’ve been rooted in the province of Saskatchewan, creating our story, growing and evolving alongside the needs of our members.  We provide a full suite of financial solutions to people and businesses across the province and one thing that has never changed – our heart remains committed to the people and the communities we serve.

 

Rewarding times ahead

To support the evolution of our organization, we need talented people who are passionate about creating and delivering meaningful financial solutions for our members. In addition to providing competitive compensation, benefits and pension programs, we support our TCU Financial Group Team and their families by providing an enhanced vacation program to enjoy time doing what they love outside of work.

 

Thank you for your interest in exploring your future with us! 

 

To apply for this position, please visit the TCU Financial Group Job Board – TCU Financial Group Job Board – View Our Current Openings

 

The deadline for this career opportunity is Monday, December 22, 2025.

 

Deposit Services Supervisor

Turtleford Credit Union is committed to delivering outstanding member services to our community.  We pride ourselves in cultivating a collaborative and supportive work environment where our employees can thrive and make a meaningful impact.  We are currently seeking an experience and motivated Deposit Services Supervisor to lead our Member Service Representatives (MSR).

Position Overview

The Deposit Services Supervisor is responsible for overseeing the daily operations of the deposit services team, ensuring that our members receive exceptional service and that all process are conducted efficiently and in compliance with regulations.  This role involves coaching and developing team members, managing performance, and collaborating closely with other departments to achieve organizational goals.

Key Responsibilities

  • Supervise, coach and support MSRs to ensure high quality member service and individual growth.
  • Work with team members to identify training needs, provide coaching, and support the professional growth of team members.
  • Oversee the activities of the deposit services team, ensuring smooth, efficient and compliant operations.
  • Lead by example in delivering exceptional member service, resolve complex issues, and enhance the overall member experience.
  • Ensure all deposit processes and procedures comply with legislative and regulatory requirements and are consistently applied.
  • Continuously assess and enhance deposit processes and procedures to ensure they are efficient, effective and compliant.
  • Support the promotion of credit union products and services. Encourage MSRs to identify member needs and cross-sell appropriate products.
  • Work closely with the Office Manager to ensure compliance within all areas of Anti-Money Laundering (AML) and Compliance Legislation is adhered to.

Qualifications

The ideal candidate will have 3 – 5 years of relevant experience with a solid understanding of Credit Union Deposit Services.  They possess strong leadership, communication and interpersonal skills with the ability to work collaboratively with team members and departments across the organization.

Turtleford Credit Union offers competitive wages and a full range of employee benefits.  If you are interested in this role, we invite you to submit your resume and cover letter in confidence to Holly Matias, Office Manager at Holly.Matias@turtlefordcu.ca

We appreciate the interest of all applicants; however, only those selected for interviews will be contacted.

Community Branch Manager

Bulkley Valley Credit Union, serving over 14,500 members from Hazelton to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service. 

This is an exciting opportunity for the right candidate to meet their career goals while balancing their lifestyle with the many amenities our community has to offer as can be seen at http://www.houston.ca.

If you want to join a dynamic management group dedicated to cooperative values and member service, this is the right career move for you. You will report to the Chief Operating Officer and under executive direction, you will manage the overall operation of a single branch and direct the utilization of staff, equipment and facilities. Using highly developed leadership skills and behaviours, plus a sound understanding of the financial services business, you will initiate action to improve growth/development of the branch loan and deposit portfolios; increase usage of other credit union services and service channels; pursue new businesses; set short/long term branch goals /objectives and manage all branch staff directly or through subordinate supervisor(s). Through effective deployment and development of staffing resources you will foster an environment that encourages staff engagement and delivery upon an Enhanced Service Commitment to our members. You will perform the duties and requirements of Branch Compliance Officer for Anti-Money Laundering / Counter Terrorist Financing Prevention & Detection. You will be a results-oriented professional with a commitment to furthering the reputation of the credit union within the community. Through active participation in select community events, projects and initiatives, you will become established as a leader within the local community. 

The successful candidate will have a business degree or diploma and a minimum of five years of management experience in the financial industry or an equivalent combination of education and experience. This is an ideal opportunity for someone currently holding a supervisory or lending/account management position interested in gaining branch management experience.

To learn more about Bulkley Valley Credit Union, please visit our website at www.bvcu.com. We welcome applications from all interested applicants looking to further their career in a dynamic, supportive and team oriented environment.

Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.

Member Services Representative

Luseland Credit Union is looking for a full-time individual who is able to recognize member needs, promote and cross sell credit union products and services, and has the ability to process a variety of financial transactions.

Luseland Credit Union Limited is committed to providing friendly, quality and professional financial services. Salary will be commensurate with experience, qualifications and competency. LCU has a competitive salary and benefits package including a variable pay and employee loan program.

We appreciate the interest of all applicants; however only those under consideration will be contacted. Applications close Friday, February 28, 2025.

Submit your resume to: Alyssa Underdahl, Office Manager Email: alyssa.underdahl@luselandcu.com

Manager, Deposit Operations

Manager, Deposit Operations – Any Branch location

Closes Monday January 20th, 2025 at 4:00 pm

Do you have a passion for helping people succeed and achieve their goals? If this is you, Cornerstone Credit Union is looking for a highly motivated and exceptional leader to coach, mentor and develop a team of financial professionals to success.

As the Manager, Deposit Operations you will be responsible to oversee and direct the delivery of a full suite of member, deposit and electronic services and ensure compliance with all applicable legislation, regulations, policies and procedures. This role aims to reduce operational risk by effectively communicating relevant issues and solutions to all stakeholders. You will ensure an exceptional member experience by efficiently managing administrative tasks, leading projects, and driving efficiency initiatives, while also contributing to the strategic and operational goals of the credit union.

As Manager, Deposit Operations, you will coach, mentor, develop and motivate a team of Team Leads, Deposit Operations Administrators, and Banking System Application Specialists to meet and exceed member needs while supporting the credit union to achieve goals within all strategic priority areas. You will manage and provide technical direction for the deposit, clearing, and banking system functions within the organization while holding the team accountable to supporting our MemberFirst delivery model and Service Standards.

Post-secondary education in Business or a related discipline with 6 to 8 years of experience including formal leadership is the minimum requirement for this position. Working knowledge of clearing systems, trust registered plan administration, banking system, Automated Teller Machines, investment related products, credit union or other financial institution regulatory requirements, and legislative guidelines are considered advantageous for someone entering this role. You must be comfortable in establishing and evaluating performance standards, making independent decisions and coaching others to solve problems. You will possess strong leadership and interpersonal skills, foster open communication, value opinions and ideas of others and place value on the effect of strong time management, a commitment to excellence and putting our Members First! Cornerstone Credit Union places a strong emphasis on creating a coaching culture, and with this position you will be offered plenty of opportunity for on-the-job learning and career development.

You’ll receive competitive compensation, great benefits, and matched pension contributions. We also offer performance incentives and wellness and employment perks. The cherry on top is the great people who work at Cornerstone. Our team is caring and supportive, and community is at the heart of everything we do. We are proud to be one of Saskatchewan’s Top Employers for the eighth straight year.

Choose a rewarding career at Cornerstone Credit Union.

 

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