Engagement Manager

Engagement Manager – Full-Time, PPJV

COMPANY OVERVIEW

The Prairie Payments Joint Venture (PPJV) is a joint venture owned by three Prairie centrals created to digitally transform and modernize payment services for credit unions in the Prairies. PPJV’s goal is to ensure prairie credit unions are competitive in payments and have access to efficient, modernized payments processing infrastructure.

ROLE SUMMARY

The relationship manager is responsible for fostering and maintaining strong relationships with credit union partners within their designated region.  The primary objective is to drive business growth of PPJV’s payment offerings and enhanced member satisfaction through strategic collaboration and effective communication.

KEY RESPONSIBILITIES

  • Develop and maintain strong partnerships with credit unions within the designated region with the goal of providing guidance and support for PPJV’s products and services while ensuring they are meeting the needs of credit unions and their members.
  • Serve as the primary point of contact for credit unions and liaison between integration partners and PPJV team members addressing their needs and concerns promptly and effectively.
  • Build rapport with key internal and external stakeholders, including credit union executives.
  • Collaborate with credit unions to develop and implement strategies that drive business growth and enhance member satisfaction.
  • Educate credit union partners on the full range of PPJV products and services and the resources available to them.
  • Collaborate closely with internal teams, including delivery, operations, business readiness, and communications, to ensure alignment and support for credit union partners.
  • Attend and participate in regional credit union events and conferences that add value to the relationship between credit union partners and PPJV.
  • Manage the cadence for interactions with credit unions for PPJV products and services including the tracking and communication of potential risks/issues and feedback while supporting timely business and tactical messaging for credit unions.
  • All other duties as assigned.

REQUIREMENTS

  • University degree in business administration, finance, or a related field and/or equivalent experience.
  • Previous experience in banking, financial services, payments, or credit union management (experience in credit union system is preferred).
  • Knowledge of the credit union system and payment methods is preferred.
  • Proven track record of building and maintaining strong relationships with clients or partners.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Must be bondable.

This position is currently designated as a remote position. The successful candidate will be located in Saskatchewan and be willing to travel to credit unions in Saskatchewan and other locations for conferences and in person meetings.

The Environment

PPJV is a fast paced and focused environment where employees and contractors share the mission to deliver efficient, cost effective, modernized payments processing to prairie credit unions.

Interested candidates are asked to submit a resume & cover letter by noon on May 31, 2024 {Click Here}

We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.

 

Data Engineer

Data Engineer – Yorkton or Emerald Park (Regina area) Branch

Closes May 1, 2024

Are you a creative problem solver who thrives on tackling big data challenges? If so, we may have the position for you! We are looking for a skilled Data Engineer to join our team at Cornerstone Credit Union.

You will be one of a team of professionals behind the scenes that helps our organization with all of its technology needs. We embrace a culture of continuous learning and are adapting to new technological advances.  Our team is always evolving and embracing of change. If you have a passion for supporting staff and finding new and more efficient ways of doing things, we want you!

Reporting to the Director of Digital Enablement, the Data Engineer will play a crucial role in designing, developing, and maintaining our data infrastructure to support data-driven decision-making and enhance our digital capabilities.

We are seeking the best candidate who can handle whatever is thrown their way. We want someone who is driven, sharp, and an adaptable communicator. A sense of humor is required. If it sounds like we expect a lot, we do. We’ve created a “MemberFirst” workplace that we are passionate about.

To be considered for our Data Engineer position, you must have:

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • 3 to 5 years proven experience as a Data Engineer or similar role, preferably in the financial services industry.
  • Strong proficiency in SQL and experience with relational and non-relational databases.
  • Experience with data modeling, ETL development, and data warehousing concepts.
  • Familiarity with data pipeline orchestration tools such as Azure Fabric, Synapse, Domo, Oracle Goldengate.
  • Knowledge of cloud platforms such as Azure, AWS or Google Cloud Platform.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
  • Experience with PowerShell or other standard programming language.
  • Experienced with API programming and coding.
  • Experience with Microsoft Development Tools, Microsoft 365, Microsoft Power Apps.
  • Exposure to technology and cyber security concepts.
  • Experience in procedure and documentation development.
  • A proven dedication to providing quality member service, and values teamwork with the ability to work independently.
  • A thinker who is always looking to improve things with the ability to clearly express their ideas.
  • A proven task manager who is able to organize and prioritize.

If you already know about the features and benefits of a credit union that’s an extra bonus!

A commitment to continuous learning and development is an important part of being on our team, as well as taking pride in caring for our internal members and providing top-notch member service!

You’ll receive competitive compensation based upon your level of experience and qualifications, great benefits, and matched pension contributions. We also offer performance incentives and wellness and employment perks. The successful candidate to this position may select to work from either of Cornerstone Credit Union’s Yorkton or Emerald Park branches. For the right candidate, the potential for a Hybrid Work from Home arrangement exists. This position is considered “out of scope”.

The cherry on top is the great people who work at Cornerstone. Our team is caring and supportive, and community is at the heart of everything we do. We are proud to be one of Saskatchewan’s Top Employers for the eighth straight year.

Choose a rewarding career at Cornerstone Credit Union.

Implementation Specialist

The Implementation Specialist should demonstrate sound technical knowledge, as well as exceptional analytical, communication, and member service skills.  Responsibilities include gathering and analyzing the organizational needs, developing and configuring systems to meet those needs, providing training, and supporting the organization throughout the implementation process.  The role of the Implementation Specialist is to ensure the smooth and successful implementation of new technology platforms and provide ongoing organizational support for the new systems.

The Position:  The Implementation Specialist is a full-time, permanent position located in the town of Unity, SK.  Experience in technology and/or project management is strongly preferred, and change management and willingness to learn are essential to the success of the role.  Relevant education and financial work experience are required, with a preference for a credit union background.  Unity Credit Union offers a competitive total compensation package, including attractive employee benefits with matched pension contributions.  Salary will be commensurate with experience and qualifications.

Reporting to the Manager of Digital Experience, the Implementation Specialist:

  • Co-ordinates the implementation and adoption of special projects as directed by the management team.
  • Champions change implementation by demonstrating commitment and enthusiasm, while educating and supporting colleagues.
  • Provides user support for computerized systems by training users on system applications; troubleshooting basic problems related to hardware, software, and ancillary equipment.

The Credit Union: Unity Credit Union is a successful rural-based credit union with assets over $350 million and 34 employees serving 5000 members.  Unity Credit Union is dedicated to finding and developing the right people and achieving our strategic intent of being an employer of choice and as such, will consider training the right applicant.

The Community: Unity is a progressive community of approximately 2500 people located in West – Central Saskatchewan.  Services include K-12 schools, full health center facility, skating and curling rinks with artificial ice, a regional park with a 9-hole grass green golf course, camping, and a new swimming pool.  Economic drivers include salt mining, manufacturing, agriculture, inland grain terminals, oil and gas industry and a grain alcohol and spirits plant.  For more information on the town of Unity, visit www.townofunity.com.

The closing date for applicants is March 31, 2024.

Interested?  Submit a cover letter and resume to:
Shannon DeRoo, Manager of Digital Experience
Email: Shannon.DeRoo@unitycu.ca

Digital & Banking Services Manager

National Consulting Limited (NCL) is actively seeking an experienced professional to lead the delivery and oversight of digital and core banking services and technology solutions, for credit union clients nationwide in Canada.

The Job
The successful candidate must be able to work independently as this is a remote (work-from-home) position. Key responsibility areas of the position include:

  • Manage contractual arrangements and relationships with external vendors and the client base
  • Negotiate contracts to take advantage of bulk purchasing for participating credit unions
  • Ensure that NCL’s service offering and solutions evolve and enhance credit unions’ market competitiveness
  • Relationship management with credit unions, system partners, and vendors
  • Develop and maintain strategic partnerships
  • Advocate for credit union business needs for product and service development initiatives

This is a permanent, full-time position (37.5 hours per week). Occasional travel and in-person attendance may be required. Computer equipment is supplied.

The Candidate
 The  ideal candidate will possess:

  • Minimum 5 years’ experience in the credit union or co-operative system
  • An undergraduate degree in Commerce, Business Administration, Computer Sciences, or related field
  • Strong interpersonal and negotiation skills
  • Exceptional communication, organizational and facilitation skills
  • Knowledge of host banking systems and digital banking services and their application to the technology used by credit unions
  • Ability to prepare strategic and operational plans for product lines to meet targets and budgets, and align with the overall business strategy
  • Proficient in all aspects of Microsoft 365 software.

The Compensation
NCL offers a competitive compensation package. Salary will depend on qualifications and experience. Benefits include a matched superannuation pension plan; group benefits (health, dental, life and disability insurance, and a Healthcare Spending Allowance, Wellness Program), and paid personal days off.

If being part of our team interests you, please submit a resume and cover letter, in confidence, to hr@nationalconsultinglimited.com by February 14, 2024.We appreciate the interest of all applicants; however only those under consideration will be contacted.

National Consulting Limited is owned by a consortium of 25 Saskatchewan credit unions and partners with credit unions across Canada to provide expertise in Risk Services such as Compliance, AML, Fraud Protection, Privacy, Procurement, Banking and Card Services.

 

Manager, Business Intelligence

 

Position:         Manager, Business Intelligence

Location:        Any Stride Location with Hybrid Work Possibilities

Posting Number:  2024-02

What’s the Opportunity?

 

Are you ready to lead the charge in transforming raw data into strategic insights? Join the Transformation team as the Manager, Business Intelligence, where you’ll be at the forefront of collecting, storing, and analyzing business data, shaping the trajectory of our strategic plan.

 

As a key stakeholder and trailblazer, you’ll spearhead the development of our data warehouse and oversee the team responsible for Stride’s system capabilities. You will perform highly complex projects that fuse data management and business intelligence. Your role is not just about crunching numbers; it’s about influencing Stride’s success by identifying and recommending powerful insights gleaned from cutting-edge analysis.

 

What you’ll get to do:

 

Business Intelligence & Systems Oversight

  • Design and develop Stride’s enterprise data warehouse and oversee its ongoing maintenance and enhancements
  • Support good data governance by interpreting data output and ensure the cleanliness, accuracy, consistency, and appropriateness of data
  • Collaborate with all areas of business to develop, enhance, and automate ongoing reports and dashboards
  • Synthesize results of data analyses, develop business cases and make final recommendations based on the full spectrum of internal/external considerations.
  • Oversee the administration and coordination of all banking and electronic platforms
  • Analyze system capabilities to bring new, creative solutions
  • Support, maintain, and implement business applications that drive Stride’s digital member experience
  • Utilize knowledge to provide proactive, value-added suggestions and advice to support continuous improvement, improve efficiencies and support high performance

 

Organizational & Team Leadership

  • Identify the appropriate tools and resources needed to effectively operate a business intelligence department
  • Plan, organize and direct the efforts of the Business Intelligence and Operations teams to ensure objectives and deliverables are met as planned
  • Support the Board, leaders, team, and members on digital transformation and towards a data-driven organization
  • Support credit union departments with business intelligence and data, and provide proactive advice regarding what is possible

 

What you’ll bring to us:

 

  • A degree in business or information systems plus 4-6 years in a related field, or equivalent education and experience
  • Proficiency with current and relevant technologies related to data and business intelligence
  • Ability to conduct needs assessments, identify problems, develop solutions, and take appropriate course of action
  • Ability to make sound business decisions and build work processes
  • Excellent communication and analytical skills
  • Ability to develop and build relationships using collaboration and support
  • Well-developed people management and coaching skills

 

Why join Stride Credit Union?

 

We offer an engaging work environment where creativity and autonomy are valued. You will receive a strong compensation package including a competitive salary, eligibility for bonuses and a matched pension plan. You will also receive additional benefits, such as:

  • Extended health, dental and vision benefits
  • Employee banking benefits (including free chequing accounts, low interest credit card and bonus rates on deposit and lending products)
  • Opportunities for professional development and career growth
  • Flexible work options, where available

 

If this sounds like something you are up for, we want to hear from you!  Applications will be accepted up to and including Friday, February 2nd, 2024, however the position will remain open until filled. Please submit your application and/or any questions you may have to careers@stridecu.ca

 

Systems Administrator

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 70% Indigenous employees working at locations across Canada.

About The Role

As Systems Administrator you will plan, implement, troubleshoot, and maintain cloud infrastructure and services on the Microsoft Azure platform and play a leading role in advancing the organization’s cloud strategy. You will collaborate with other IT team members, manage various systems, and develop tools to automate processes and improve efficiency. Additionally, you will troubleshoot technical issues, propose improvements, and contribute to the establishment of cloud governance frameworks. This is a ‘jack of all trades’ role in which you will have your hands in all facets of our technology stack. This is a permanent, full-time opportunity with the option to work remote, hybrid or in-office.

Here’s what you will be doing:

  • Design, implement, configure, and administer Azure IaaS environment as well as other Cloud Services
  • Oversee endpoint management, Microsoft Defender, Intune, Conditional access, and patch management
  • Manage and support Microsoft 365 services and applications
  • Ensure all IT infrastructure (local or cloud) is administered with emphasis on availability, reliability, security, and scalability
  • Develop and maintain backup systems and disaster recovery processes, regularly test, and validate data and processes
  • Investigate and resolve any technical issues, coordinating with team members or external support providers as necessary
  • Identify propose, develop, and implement cloud administration and management practices/processes/tools to automate and improve efficiencies of current/new systems and service.
  • Optimize Azure buildouts for cost/performance (VM optimization, reserved instances, etc.).
  • Keep current on modern technology trends and products, providing guidance to team members and direction on new project options
  • Develop and maintain documentation

What we are looking for:

  • 6-8 years of work experience as a Systems Administrator in a Microsoft environment
  • At least 3 years of cloud administration experience managing Azure IAAS including resource groups, servers, storage, backup/DR Recovery
  • At least 3 years managing O365 servers (Exchange, SharePoint, OneDrive, Teams, etc.)
  • At least 3 years’ experience configuring and managing firewalls and switches
  • Experience writing scripts (PowerShell) to automate processes
  • Advanced knowledge of Active Directory, DNS, DHCP, Group policy
  • Excellent organization/time management/prioritization skills
  • Excellent analytical skills
  • Work effectively in a fast-paced environment
  • Well-developed interpersonal skills.

What will make you stand out:

  • Azure Solutions Architect (AZ-303), Azure Administrator Associate (AZ-104) and Designing Microsoft Azure Infrastructure Solutions (AZ-305)
  • Experience managing Meraki and Palo Alto firewalls and VPNs
  • Experience with Azure Virtual Desktop
  • Other industry certifications related to security and networking

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until it is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Network Administrator

Bulkley Valley Credit Union, serving over 14,000 members from Hazelton to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service.

We are currently recruiting a Full Time Network Administrator. If you want to join a dynamic group dedicated to cooperative values and member service, this is the right career move for you. You will report to the Chief Information Officer and, as a member of the IT department, you will be responsible for providing day to day administration of the network infrastructure for the credit union and its subsidiaries. The Network Administrator is responsible for planning, implementing, maintaining, upgrading, securing, and troubleshooting networking hardware, software, and ancillary equipment, including but not limited to all server-class hardware, appliances, switches, routers, firewalls, virtual environments and other networking equipment. The Network Administrator monitors and optimizes performance of the technology systems and coordinates the testing and installation of changes and upgrades. The Network Administrator liaises with contractors and suppliers to resolve problems and/or to install software upgrades or enhancements. The Network Administrator works with the System Support Technician to ensure that support documentation is created, and updated as necessary, for all technology systems. The Network Administrator, as part of the technology team, efficiently provides administrative support to all locations of the credit union and its subsidiaries.

The Network Administrator should hold a minimum of relevant Microsoft certifications and/or 5-7 years’ related work experience in the field of information technology, preferably in a financial institution or credit union, is desired. The individual should have Microsoft Active Directory and TCP/IP Networking related certifications. The individual should also have, or be working towards, a Diploma/Bachelor Degree specializing in Information Technology or currently enrolled in the program. The individuals exhibits a demonstrable knowledge of network administrative tasks, including strong trouble shooting skills over a multi-branch, virtualized WAN/LAN environment. A combination of education and work experience deemed appropriate to handle the assigned duties may also be considered.

As this position involves travel to all branches of the Bulkley Valley Credit Union, a valid BC Driver’s License with an available vehicle for use is required. The applicant must either currently reside in OR be willing to relocate to the Bulkley Valley.

Qualified applicants can apply through our webpage at https://can232.dayforcehcm.com/CandidatePortal/en-US/bulkleyvalley or directly to:

Tony Roodzant, Chief Information Officer

aroodzant@bvcu.com

Bulkley Valley Credit Union

PO Box 3637 Smithers BC V0J 2N0

Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.

Senior Business System Analyst & Reporting Specialist

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 70% Indigenous employees working at locations across Canada.

About the Role

As a Senior Business System Analyst & Reporting Specialist you will be part of the IT team and report to the Manager Business Solutions.  You will have a disciplined approach in supporting, maintaining, and implementing business applications, data and business intelligence, and banking and payment systems, all while working towards continuous improvement in the support and development of business processes.  This role requires solid team collaboration while working in a complex environment. This role is permanent full-time. There is an option to be based in our Saskatoon, Saskatchewan Head Office or one of our branch locations, with the flexibility to work remotely, in the office or a hybrid of the two.

About You

  • You are an analytical thinker with a strong understanding of business needs and objectives, who has the ability to utilize systems to meet business goals
  • an effective communicator who can work across departments, and with individuals who have competing priorities
  • you have a strong understanding of implementing business applications
  • experience using core banking systems with a preference of Fiserv DNA and digital banking systems with a preference of Member Direct/Forge
  • possess strong analytical skills
  • experience in data analytics, reporting, and SQL query
  • some familiarity with Lodestar or similar platform.

What we’re looking for:

  • an undergraduate Computer Science degree or equivalent
  • six (6) years in the financial industry and three (3) years in business analysis
  • experience in contract drafting and dealing with financial legal issues and transactions, preferably in a regulated financial services environment with experience in dealing with multiple regulatory frameworks in different jurisdictions
  • ability to prepare detailed specifications, use cases, user stories, workflows, and other supporting documentation for the development of modifications and enhancements
  • high level of proficiency with Microsoft applications
  • acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until the position is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

 

Application Specialist

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 70% Indigenous employees working at locations across Canada.

About the Role

Reporting to the Business Solutions Manager, the Application Specialist will provide operational support for the front-line staff using DNA, online banking and various other systems. This position will act as a resource on a number of projects as required and participate in testing changes to systems. If you have previous banking experience and are looking to move out of customer facing to a more back office operational role or you have worked in a previous Help Desk role, this may be the position you are looking for. This role is permanent full-time. There is an option to be based in our Saskatoon, Saskatchewan Head Office or one of our branch locations, with the flexibility to work remotely, in the office or a hybrid of the two.

Qualifications:

  • Experience with banking systems (preference to Fiserv – DNA Banking System)
  • Experience with online banking systems
  • Strong analytical and organizational skills
  • Exceptional time-management and administrative skills
  • Friendly enthusiastic self-starter and strong team player
  • Flexible and willing to take on tasks as assigned

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until the position is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Application & Implementation Specialist

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 70% Indigenous employees working at locations across Canada.

About The Role

As the Application & Implementation Specialist, you will be responsible for configuration changes, release management, implementation of new features, products and services, and ongoing support for a number of applications within the Bank. This position will handle Tier 2/3 incoming support requests, work with internal teams and third-party vendors to ensure resolution of requests as per agreed service levels and provide timely escalations when applicable. This is a permanent full-time opportunity. Candidates from all Canadian regions will be considered, with preference given to those able to work out of our Saskatoon, Saskatchewan office, which is located on First Nations land.

About You

You are technically savvy and can quickly learn and master new application software. You have a strong understanding of implementing business applications; experience using core banking systems with a preference of Fiserv DNA and digital banking systems with a preference of Member Direct/Forge.  Curious, quick learner who can research and provide support for software and system issues.

You must have:

  • A Bachelor’s in Computer Science, Information Technology or related field
  • Four (4) years of experience in financial services industry or four (4) years of experience in IT in a similar role
  • Demonstrated experience implementing and supporting business applications
  • You possess strong interpersonal and communication skills and are able to build professional business relationships in and outside the Bank
  • You possess a strong commitment to customer satisfaction and teamwork
  • Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until it is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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