Business Analyst

About StellerVista

StellerVista Credit Union proudly anchors itself in the Kootenay and Boundary regions of British Columbia, offering a comprehensive range of financial services to communities including Cranbrook, Castlegar, Fernie, Elkford, Sparwood, the Slocan Valley, and Greenwood in the West Boundary. We are dedicated to serving our members providing financial services while focusing on fostering local economic growth by employing residents and reinvesting profits back into our local communities. Our mission is to be more than just a financial institution, but a vital part of the local fabric.

In the spirit of reconciliation, StellerVista Credit Union would like to respectfully acknowledge the land on which we serve our membership and meet is within ʔamakʔis Ktunaxa, the traditional and unceded homelands of the Ktunaxa Nation, as well as the traditional and unceded homelands of the Syilx, Sinixt, and Secwepemc.

The Opportunity

If you are ready for an exciting career move to a progressive financial services organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for. We are currently recruiting for the position of Business Analyst.

Position Overview

As a Business Analyst, you will be the intermediary between business departments and the IT department. This role involves:

gathering, analyzing, and documenting business requirements
collaborating with stakeholders to define project objectives,
ensuring the delivery of data-driven, innovative solutions that align with organizational goals.

The position aims to drive business efficiency, improve decision-making, and actively contributes to the successful execution of projects. This position leads software selection and implementation projects and is strongly focused on leveraging advancements in AI, digital transformation, open banking, and payments to address the specific needs of the organization.

Schedule Description – Permanent Full-Time – 37 Hours per week

Current annual salary range: $68,500 – $85,000

Education, Experience & Designations

Bachelor’s degree in information technology or related field
2 years’ experience as a Business Analyst, with a strong track record of delivering successful projects OR an equivalent combination of education and experience
Certified Business Analyst Professional (CBAP) or Certification in Business Analysis (CCBA) designation is an asset

Candidates with an equivalent combination of education and experience will also be considered.

We Value:

Responsiveness – to listen and care so to provide exceptional service and advice.
Ability to build trust – with members and others in the StellerVista team
Foster belonging – our credit union promotes diversity, equity, and inclusion with our members, within our communities and each other
Excellent Communication skills – written and oral
Professional image
Strong analytical and problem-solving skills
Familiarity with AI technologies, digital transformation initiatives, and open banking frameworks

Periodic travel between East and West regions of our geographic area may be required.

At StellerVista Credit Union we are proud to offer an employee experience that includes:

Opportunity for professional growth and development
A supportive and inclusive work environment
The opportunity to make a meaningful impact in the lives of our members and the community
A culture of living our core values in a real way – Trust, Belonging, Expertise, Shared Success & Courage
Access to a competitive compensation package including participation in extended benefits and pension programs, health and wellness programs and a competitive vacation entitlement

About the Kootenay Region

The Kootenay region in British Columbia, Canada, offers a breathtaking blend of natural beauty, outdoor recreation, and a welcoming community that makes it an appealing destination for relocation. In addition to its awe-inspiring landscapes, the Kootenays boast stunning mountain vistas, crystal-clear lakes, and lush forests, providing residents with an unparalleled connection to nature. Whether it’s skiing in the winter, hiking in the summer, or enjoying the serene surroundings year-round, the region offers endless options of outdoor activities for nature enthusiasts.

The region’s rich cultural diversity, artistic expression, and locally sourced culinary scene add to the charm of the Kootenays, creating an alluring lifestyle for those considering relocation to this picturesque region of British Columbia. Whether one seeks adventure in the great outdoors, a sense of community, or a thriving cultural scene, the Kootenay region offers an inviting and enriching environment for individuals looking to make a move.

Job Location – On-site/Remote

Closing Date – Open until filled.

How to Apply

If this sounds like a position for you, Apply Now, and should you have a problem in uploading your resume, please email us at employment@stellervista.com

Check out StellerVista’s career opportunities here: Careers | StellerVista Credit Union

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

We’re proud of our team. They make us who we are.

Chief Information Officer

Massey Henry is pleased to once again support Prairie Payments Joint Venture (“PPJV”)—this time in the in the recruitment for a Chief Information Officer (“CIO”). Established in 2019, Prairie Payments Joint Venture (PPJV) is a credit union-owned entity providing payments processing and services to over 60 clients across Alberta, Saskatchewan, Manitoba, and British Columbia.

About Prairie Payments Joint Venture (PPJV)

Established in 2019, Prairie Payments Joint Venture (“PPJV”) is a credit union-owned entity dedicated to providing payments processing and services to prairie credit unions.

Operating as a joint venture equally owned by the Provincial Credit Union Centrals of Alberta, Saskatchewan, and Manitoba, and supported by a team of 136 employees nationwide, PPJV serves over 60 clients across Alberta, Saskatchewan, Manitoba, and British Columbia.

Vision

To be a trusted partner for all their clients, providing a seamless payments experience, and being transparent in all they do, with clients’ interests as top priority.

Mission

Deliver comprehensive core payment services in a reliable, secure, and cost-effective manner.

A key focus of providing a seamless payments experience includes PPJV’s commitment to providing quality services and solutions, which will increase clients’ trust and allow credit unions to focus on building their relationships with their members with minimal disruptions. PPJV earns the trust of their clients by offering a focused set of foundational payment services that clients can rely on, and that allows them to operate with ease every day.

Values

PPJV has established a simple set of corporate values to define how they operate every single day and to provide a common foundation for how they work within PPJV. These values are embedded in interactions with clients, colleagues, and their communities, and everyone is held accountable for creating a company where these shared values support choices they make, while collectively facing challenges and celebrating achievements.

These value statements are embodied in the way PPJV conducts its operations:

Acting with Integrity: We make responsible decisions based on cooperative values and professional standards.
Client Focused: We put our clients’ interests first.
Data-Driven: We use data to deliver modernized solutions, advancing our clients’ competitive edge.
Collaborative: We work together, leveraging each other’s unique talents

Products & Services

PPJV provides batch and API-based payments processing and services, as well as clearing and settlement. They are committed to providing reliable, secure and cost-effective payments, underpinned by modern infrastructure and architecture.

PPJV’s platform offers solutions compatible with any core banking system and modern digital platform, including:

Payment processing services (in-house or through third parties)
Clearing and settlement services for all payment streams
Necessary reporting and billing for related services
Support for credit unions undergoing mergers and banking system conversions

PPJV’s core payment services include:

International and Domestic Wires Payments
Automated Funds Transfer (AFT) with front-in CAFT services
Bill Payment services including government remittances
Cheque Payment Services
Interac e-Transfer payment services or retail and business users
Real-Time-Rail Payments Services (work in progress)
Clearing & Settlement processing for above payments

PPJV also offers non-core services, including:

Statement processing
Tax Statement processing
ATM / POS clearing & settlement services

Payment Capabilities

PPJV offers comprehensive payment solutions designed to be compatible with any core banking system and digital platform. This approach enables financial institutions to offer their customers the latest digital payment technologies in an efficient and cost-effective manner.

PPJV supports the delivery of payment capabilities to clients through the following five payment streams:

Additional areas within PPJV’s scope of services include the following:

Clearing & Settlement
Real Time Rail & Payments Modernization
Security & Regulatory Compliance
Fraud Management
CU Merger Support & Business Support
Operational Excellence & Efficiencies
Ancillary Services

The Opportunity

Reporting to the Chief Executive Officer (“CEO”), the Chief Information Officer (“CIO”) is responsible for overseeing technology architecture, infrastructure management, information systems, and information security – either delivered in-house or through third-party partners.

In collaboration with the PPJV leadership team, the CIO develops and maintains the technology strategy and roadmap, ensuring alignment with emerging technologies, industry standards, and corporate objectives. With responsibility for leading decision-making related to related to technology services, cloud services, systems development practices, Dev/Ops, information technology (IT) service management, information securities architecture and operations, and enterprise architecture, the CIO ensures IT infrastructure operates efficiently and in accordance with industry best practices.

As the organization’s technology leader, the CIO is accountable for enterprise and solution architecture, oversees governance, and integrates technology processes with the business enterprise strategy, organizational mandates and standards, and PPJV product and service offerings. The CIO leads all technical, development and information security resources within PPJV, and works closely with Client CIOs to align on strategic technology and business objectives.

Fostering a technology-driven, innovative culture across the organization, the CIO promotes IT best practices, builds partnerships with key industry stakeholders, and provides strategic insights on emerging technology trends.

Key Accountabilities

Develop and maintain the technology strategy and roadmap, ensuring alignment with emerging technologies, industry standards, and corporate objectives.
Oversee technology architecture, and the design, build and management of core payments systems, clearing and settlement, and peripheral systems, including Interac e-Transfer, international and domestic wires, bill payments, cheques and Automated Funds Transfers (AFTs).
Provide thought leadership and innovation with regards to technology and the associated impact on next generation payments and digital transformation.
Establish a strong relationship with key IT payments partners and Client CIO’s.
Lead a council of technology executives, stakeholders and architects across the Prairie credit union ecosystem, including the credit union CIOs, to make strategic decisions for the design, development, and implementation of credit union services and related security and compliance solutions in the best interest of clients.
Define and evolve technology strategy and priorities for the PPJV payment services in alignment with the business strategy and objective of operating as a shared service.
Oversee the end-to-end cybersecurity model and ensure management of end-to-end platform security for PPJV and all related platforms and ecosystems in alignment with best practices, including Office of the Superintendent of Financial Institutions (OSFI) B13, NIST Security Framework (CFS), and ISO20022 standards.
Establish IT compliance standards and practices in alignment with best practices including the Disaster Recover program, data classification and retention programs.
Delivery of consistent productivity improvements and plans to meet service level targets.
Proactively manage risk and compliance for all services.
Actively engage with payments technology industry stakeholders, including Payments Canada, Interac, and provincial and federal standards and regulators.
Provide all services in the most cost-effective manner, managing all financial matters in accordance with best practices leading to improved financial efficiencies year-over-year.
Develop and coach technology talent.
Maintain actionable succession plans and a strong technology talent bench.

The Individual

The Chief Information Officer (“CIO”) is a seasoned technology executive with strong knowledge of the credit union ecosystem, payment systems, and broader Canadian financial services sector. With a deep understanding of digital transformation, open banking, enterprise payments, and mission-critical operations, the CIO has successfully led large-scale technology initiatives and driven innovation within complex, regulated environments.

A results-driven, innovative leader, the CIO excels in managing regulatory compliance, navigating stakeholder relationships, and delivering large-scale, mission-critical technology transformations. With strong interpersonal skills, the CIO brings extensive experience building high-performing teams and developing technical talent.

With strong proficiency in legacy and emerging technologies, including cloud platforms, big data, Application Programming Interfaces (APIs), and security services, the CIO is a strategic communicator, ensuring seamless execution of technology solutions that drive business growth while fostering a culture of continuous improvement and innovation.

Key Qualifications

Professional Experience

15 years+ of senior management experience leading large-scale technology initiatives and strategy within a complex, highly regulated environment, preferably within the financial services sector.
Strong knowledge of the credit union ecosystem, partners, and systems.
Deep understanding of technology’s impact in disrupting the credit union system.
Nuanced understanding of Canadian payments eco-system.
Strong understanding of payment processing and clearing & settlement services for Wires, AFTs, Bill Payments, Cheques, Interac e-Transfer and Real Time Rail payments.
Proven track record and ability in leveraging deep subject matter expertise in Financial Services, enterprise payments, Open Banking, digital transformation, to develop and deploy a vision and align others to that vision.
Experience aligning technology strategies with business objectives and delivering measurable outcomes in digital and core banking systems.
Expert knowledge or practitioner of legacy and emerging technology, including digital and core banking systems, cloud platforms, big data, API, Open Source, DevOps, Software Engineering, Security Services, etc.
Creative thought leadership required while also listening and engaging others to provide input in the shaping of vision.
Significant experience as a senior leader at a provincial or national technology-centric organization.
Knowledge of team building in a start-up environment, product development and deployment
Broad management knowledge and extensive payments and program delivery experience.
Strong project management credentials and experience of execution of large technology transformations in a complex stakeholder environment.
Understanding of the regulatory environment for financial instructions and the payment industry at both the federal and provincial level.
Aware of industry trends to gain a deeper product understanding.
Strong people management skills with demonstrated experience in leading high performing teams.
Highly effective communicator who engages colleagues, business partners, external stakeholders, and colleagues.
Proven experience in managing complexity and navigating ambiguity.
Ability to assess the technical quality of the portfolio and develop continuous improvements at-scale and for purpose.
Proven experience in recruiting, assessing and developing technical talent.

Personal Attributes

Adaptability to Change – Ability to adjust to different situations, perspectives, and evolving job or organizational requirements.
Customer Service Orientation – Commitment to understanding and meeting the needs of customers and stakeholders.
Listening, Understanding, and Responding – Active listening skills to comprehend and engage effectively with others.
Results Orientation – Drive to achieve excellence by setting and meeting high-performance standards.
Teamwork and Cooperation – Willingness to collaborate and contribute effectively within a team.
Conceptual Thinking – Ability to identify patterns, connections, and key insights in complex situations.
Impact and Influence – Skill in persuading, influencing, and anticipating others’ needs and concerns.
Information Seeking – Proactive effort to gather relevant details for informed decision-making.
Initiative – Readiness to take proactive action and address challenges or opportunities.
Problem Solving and Judgment – Capacity to analyze, evaluate, and develop effective solutions.
Self-Confidence – Trust in one’s abilities to take on challenges and make sound decisions.

Education

Computer Science/Engineering degree considered an asset.

Software Quality Assurance Specialist

Temporary Full-Time (approx. 18 months)

Open to any location in Canada (ability to work from your home office)

Closes March 12

Annual Salary: $55,889 – $76,847

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose? Glad you asked!

Reporting to the VP Member Platform Development, the Software Quality Assurance Specialist is responsible for testing the functionality and usability of new or existing software and assessing software quality through manual testing. This position will work closely with developers, providing feedback to produce top-quality programs that meet stakeholder expectations.

WIIFY (what’s in it for you):

Competitive Salary
Diverse and Inclusive Culture that continues to evolve
Flexible work arrangement options
Strong benefit package
7% Superannuation matched contribution program
Attractive variable incentive program
Wellness Days to create appropriate work/life balance
Paid Education opportunities to ensure our members have the most equipped staff to help them
A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
And lots more reasons to love where you work and what you do!

What our team is looking for:

A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
A solution mindset that feeds inertia
An ambassador willing to promote our team inside and outside the organization.
Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
Somebody who can work with occasional ambiguity with a focus on process evolution.
A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
Somebody to sweat the small stuff, but also see the big picture.
Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

Review, analyze and understand the system specifications.
Design and create test plans, scenarios, scripts and procedures.
Execute manual and/or automated tests on the software application.
Perform testing on web and mobile devices.
Analyze test results, identify bugs and glitches, and report them to development teams.
Ensure offerings are entirely functional and provide quality assurance for software products.
Work with cross-functional teams to ensure quality throughout the software development lifecycle.
Advise best practices and optimizations throughout testing and bug-fixing processes.
Establish and implement rigorous reporting and automated monitoring systems.
Implement feedback and changes whenever possible.

Some things that would impress us:

Completion of a post-secondary program in Computer Science or a related field
Minimum 6 years’ experience in quality assurance, software testing and troubleshooting; previous experience in financial services would be considered an asset
Previous experience in core banking system, online and mobile banking applications is an asset
Experience or working knowledge of project management and QA methodology
Familiarity with both Waterfall and Agile frameworks
Strong written and verbal communication skills working with software development teams

Interested?

Click the ‘Apply now’ button!

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada. In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people. We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected.

Cyber Security Analyst

Permanent Full-Time

Open to any location in Canada (ability to work from your home office)

Open Until Filled

Annual Salary: $73,730 – $101,378

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose? Glad you asked!

Reporting to the VP Information & Cyber Security, the Cyber Security Analyst will be responsible for identifying, assessing, and mitigating security threats in real-time. The Cyber Security Analyst is highly skilled at incident response, investigation and mitigation related to the organization’s security posture. This resource will have a strong focus on ensuring all alerts are monitored and investigated. This resource will use a proactive approach to improve the organization’s overall security posture, including alerting, investigations, playbooks, and controls.

WIIFY (what’s in it for you):

Competitive Salary
Diverse and Inclusive Culture that continues to evolve
Flexible work arrangement options
Strong benefit package
7% Superannuation matched contribution program
Attractive variable incentive program
Wellness Days to create appropriate work/life balance
Paid Education opportunities to ensure our members have the most equipped staff to help them
A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
And lots more reasons to love where you work and what you do!

What our team is looking for:

A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
A solution mindset that feeds inertia
An ambassador willing to promote our team inside and outside the organization.
Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
Somebody who can work with occasional ambiguity with a focus on process evolution.
A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
Somebody to sweat the small stuff, but also see the big picture.
Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

Assess information risk and facilitate remediation of identified vulnerabilities with the network, systems and applications.
Triage security events and incidents.
Report on findings and recommendations for corrective action.
Perform vulnerability assessments as assigned utilizing IT security tools and methodologies.
Perform assessments of the IT security/risk posture within the IT network, systems and software applications, in addition to assessments within the Vendor Management Program.
Identify opportunities to reduce risk and document remediation options regarding acceptance or mitigation of risk scenarios.
Review, investigate and resolve security incidents.
Identify gaps through threat hunting and security reviews.
Create security playbooks to document steps required through the mitigation of security threats.
Identify areas for improvement in the alert management process and create efficiencies to address them.
Provide weekly project status reports, including outstanding issues.
Promote awareness of applicable regulatory standards, upstream risks and industry best practices across the organization.
Analyze server and network technical requirements and IT services, provide recommendations for improvements to meet security best practices.

Some things that would impress us:

4+ years’ experience working in an Information Technology environment.
Certified Information Systems Security Professional (CISSP), or related certification.
Advanced skills and/or certification in cyber security principals, ITIL Foundations, and COBIT Governance.
Advanced skills and/or certification Microsoft Enterprise systems.
In depth knowledge of M365 Security, Microsoft Azure Security, Windows Enterprise environments, Windows operating systems.
Experience in administering IT security controls in an organization.
Knowledge of technical infrastructure, networks, applications, and systems.
Strong understanding of adversary tactics and techniques including the MITRE ATT&CK framework.
Strong blue team skills including system security, system auditing, threat intelligence, incident handling and detection.
Excellent customer service qualities, exceptional communication and organizational skills, attention to detail, and project management skills.

Interested?

Click the ‘Apply now’ button!

Manager Technology Change Enablement

Permanent Full-Time

Open to Any Location in Canada except Quebec
(Ability to work remotely from your home office)

Closes February 12th

Annual Salary: $99,210 – 136,414

Innovation Credit Union has a bold ambition. In addition to being Canadas newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenants of the digital business model like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfil Innovation’s purpose? Glad you asked!

Reporting to the VP IT Operations; this position is responsible for the effective implementation, execution and continuous improvement of robust Change Enablement and Problem Management Programs. This person will work closely with peers that lead application management, enterprise architecture, business intelligence, application/platform teams and security, as well as business leaders. They must be a protector of change enablement to ensure risks are minimized. The person in this position has an expert understanding of Technology Change Enablement, Problem Management, Major Incident Outage Management and Availability Management, while ensuring that IFCU is meeting industry best practices and regulatory expectations with regards to Change and Problem Management.

Must have strong Microsoft Background and experience.

What will you do?

Collaborate effectively with technology teams and the business, providing constructive challenge when necessary.
Support business goals through Change Enablement by maintaining an Idea to Operations Flow to ensure proper engagement with centralized Technology Change Enablement for change approvals.
Create, manage, and continuously improve a Major Incident Outage practice to quickly identify, respond to, and resolve major incident IT outages with high impact on members.
Leverage deep technical expertise to evaluate, approve/deny/defer, schedule, communicate, and successfully implement Requests for Changes (RFC).
Ensure that Problems are appropriately raised for prioritization within distributed platform, product, or system teams, and communicate MIOs to stakeholders, including Business Continuity.
Ensure accurate outage reporting to inform Problem Management and Availability reporting.
Complete post-outage reviews and raise Problems or RFCs as needed.
Conduct training exercises to prepare support teams for MIO situations.
Control costly re-work and inefficiencies by applying Change Enablement principles.
Assess risk when making decisions and recommendations, ensuring compliance with all regulatory requirements.
Ensure technology changes are evaluated, approved, scheduled, and implemented to mitigate unauthorized or undocumented changes.
Maintain documentation and provide reporting to leadership and auditors as requested.

WIIFY (what’s in it for you):

Competitive Salary
Diverse and Inclusive Culture that continues to evolve
Flexible work arrangement options
Strong benefit package
7% Superannuation matched contribution program
Attractive variable incentive program
Wellness Days to create appropriate work/life balance
Paid Education opportunities to ensure our members have the most equipped staff helping them
A purpose driven organization that focuses on the values of Accountability, Integrity and Respect
And lots more reasons to love where you work and what you do!

What our team is looking for:

A growth mindset that emulates Model, Coach and Care behaviors in every activity and approach
A solution mindset that feeds inertia
An ambassador who’s willing to promote our team inside and outside organization
Somebody who is digitally capable, who wants to dig into new technology with enthusiasm!
Somebody who can work with occasional ambiguity with focus on process evolution
A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
Somebody to sweat the small stuff, but also see the big picture
Personality and Energy – a flair for polish, and you bring your own personal, creative touch to everything you do!

Some things that would impress us:

University degree in Computer Science, Computer Engineering, or a related field, or equivalent experience.
Extensive experience in designing, implementing, and troubleshooting enterprise technology.
Experience working in a mature technology change management environment.
Experience in root cause analysis and problem management.
Advanced ITIL Service Transition designations are required.
Experience in post-implementation reviews and outage retrospectives.
Experience in an agile product management environment.
Experience in a federally regulated environment is an asset.
Experience in COBIT and OSFI B-13 is an asset.

Interested?

Click the ‘Apply now’ button!

Innovation Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada. In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people. We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected.

Senior Director, Analytics

Permanent Full-Time

Open to any location in Canada (except Quebec)

Open Until Filled
*Previous applicants will be considered*

Annual Salary: $115,084 – $158,558

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose? Glad you asked!

Innovation Credit Union has initiated an enterprise-wide, multi-year digital and data transformation. A key aspect of our transformation program is investing significantly in the build-out of data and services that leverage Microsoft Azure. To match our aspirations, we are looking for a Senior Director who will lead and promote creative and innovative methods and development of analytics, production of OSFI regulatory reporting, and data visualization to meet evolving business needs.

Reporting to the Chief Information Officer, this position is responsible for developing and implementing a strategic roadmap and providing tactical leadership in the areas of Business Intelligence, Analytics, Cloud Applications, Data Warehousing, Enterprise Integration, and Information Governance. The incumbent will provide guidance and direction and manage and coach a team of data engineers and scientists.

WIIFY (what’s in it for you):

Competitive Salary
Diverse and Inclusive Culture that continues to evolve
Flexible work arrangement options
Strong benefit package
7% Superannuation matched contribution program
Attractive variable incentive program
Wellness Days to create appropriate work/life balance
Paid Education opportunities to ensure our members have the most equipped staff to help them
A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
And lots more reasons to love where you work and what you do!

What our team is looking for:

A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
A solution mindset that feeds inertia
An ambassador willing to promote our team inside and outside the organization.
Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
Somebody who can work with occasional ambiguity with a focus on process evolution.
A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
Somebody to sweat the small stuff, but also see the big picture.
Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

Align with Enterprise Architecture and Information Governance to ensure BI roadmap and priorities are consistent with the overall strategy and vision.
Provide extensive knowledge and expertise to establish data modelling essentials and best practices as the foundation of enterprise reporting capabilities.
Develop processes to support accurate reporting from multiple information sources. Automate reports and provide custom reporting and dashboards according to business requirements.
Manage regulatory reporting for OSFI and monitor regulatory changes and revise our internal systems to reflect the new requirements and standards.
Lead the development of self-service analytics capabilities to empower business users to access, explore, and analyze data independently. Establish and facilitate the Power BI self-serve program.

Some things that would impress us:

Bachelor’s degree or MS degree in Computer Science.
A track record of leading Data Analytics and Business Intelligence functions and driving and executing a data analytics roadmap.
Strong understanding of data visualization best practices and the ability to create visually appealing dashboards.
Experience with CRM and business intelligence integrations and how to leverage transactional data.
Breadth of technical experience and knowledge, with the following:
- Data Ingestion, Data Engineering and Storage, including Azure Data Factory, Azure Databricks, Azure Data Lake and Python.
- Cloud Big Data Analytics in Azure Synapse Analytics, Azure Analysis Services, and Snowflake.
- Relational Databases, including Azure SQL and SQL Server.
- Microsoft Power BI.
- Information Governance, Data Catalogue, Master Data Management.
Effectively using interpersonal and communication skills, including tact and diplomacy.
Using organizational and planning skills with attention to detail and follow-through.
Ability to execute and follow strategy and vision precisely.

Interested?

Click the ‘Apply now’ button!

Technology & Banking Analyst

Are you a “techie” who wants to work for a company that believes in quality member service? We are looking for someone who is passionate about technology and wants to provide support that will make a meaningful impact on our members and employees.

Radius Credit Union is currently seeking to fill the position of Technology & Banking Analyst. This position will be a full-time, permanent position to start immediately. Location of employment is preferred to be in Southern Saskatchewan based out of any Radius Credit Union branch, but may be flexible, depending on the candidate with potential to work from a remote location in Saskatchewan.

Job Profile:

Working directly with the Manager of IT, the Technology & Banking Analyst position will be primarily focused on providing support and service to all internal staff members at Radius, ensuring the effective and efficient co-ordination of technology services. The position will provide user support and manage various technology related business products and be an integral part of the administration of software applications. Develop and run routine reports through programs such as cView, Crystal Reports, Doxim, and Excel etc. Participate in various technology related projects and coordinate the acquisition and maintenance of computer hardware to support the achievement of credit union goals and objectives.

Responsibilities include, but are not limited to, the following:

Provide user support for Radius Credit Union banking systems and other technology systems as necessary.
Research, procurement and support hardware and software.
Testing, troubleshooting, and configuring of technology systems, including cloud-based systems.
In conjunction with third-party service providers such as C1, Celero & WBM, support and assist all staff in the use of technology in a manner that will enhance knowledge, build self-confidence, and improve productivity.
Co-ordinate IT incident resolution with third parties including monitoring, follow up and service tracking.
Take part in IT security including cybersecurity and act as a resource for the business continuity and disaster recovery process.
Will work as part of a team on all technology-based services such as RCU’s online banking & mobile banking app and banking system.

Qualifications

3-5 years of related experience with technology systems, networks, infrastructure, operations, and experience managing projects or a combination of experience and education or 3-5 years of related experience with DNA Banking.
Expertise in the use of IT concepts and security best practices to ensure a secure and efficient environment.
Highly motivated and teachable, with strong communication, interpersonal and time management skills.
Ability to work independently with minimal supervision, while continuing to stay on task and complete projects within required timelines.
Knowledge and experience with Credit Union systems, like DNA would be an asset,
Knowledge of SQL, Advanced MS Office, Sharepoint would be an asset.
Demonstrated focus on customer service and service delivery.

The Credit Union/Organization:

Radius Credit Union is a rural based community focused credit union with eight (8) branches, assets over $600 million and nearly 60 employees serving 5700 members. Radius Credit Union builds relationships by providing financial solutions and supporting its communities. Employee engagement is valued and there are many opportunities for growth for career minded individuals. Our organization has branches in Avonlea, Ceylon, Earl Grey, Ogema, Pangman, Radville, Tribune and Torquay.

Compensation:

Radius Credit Union offers a competitive compensation package including a 7% matched defined contribution pension plan administered by the Co-operative Superannuation Society, participation in a Variable Incentive Program, a full range of employee benefits including medical, dental, EAP and life/disability insurance.

If you are interested in becoming a part of our team please submit your resume, in confidence, by July 19^th, 2024, via email or mail to:

Radius Credit Union

PO Box 339

Ogema, SK S0C1Y0

Attn: Michelle Leonard, HR & Marketing Coordinator

michelle.leonard@radiuscu.com

We appreciate the interest of all applicants; however only those under consideration will be contacted.

Technical Architect

LOCATION: Trail, BC (Remote work options in Western Canada may be considered for this opportunity; incumbent must be willing and able to work aligned to business hours Pacific Time).

Are you seeking an opportunity to build a satisfying career with an organization that puts their community and employees first? If you have a proven track record of success in Microsoft Cloud solutions, we encourage you to read on!

We’re seeking an experienced IT professional to join the KSCU team as our new Technical Architect. In this role, you will be responsible for the design and implementation of our business systems, ensuring they align with our IT strategy and seamlessly integrate with existing systems. You will play a crucial role in ensuring these systems are adaptable and scalable to support our future initiatives. You are passionate about technology and an advocate for best practice and ‘Secure by Design’.

Some of your key responsibilities will include:

Leading the design and deployment of enterprise-wide IT systems, ensuring they meet project objectives and requirements.
Collaborating with various stakeholders to understand project goals and deliver solutions that align with our IT strategy.
Providing expert guidance and oversight throughout the implementation process, from investigation and design to proof of concept, pilot, and rollout.
Creating reference materials and effectively communicating complex ideas to both internal and external stakeholders.

We are looking for someone with:

Bachelor’s degree in computer science, engineering, or related field
3+ years of professional technical architecture experience, to include Microsoft cloud platforms. E.g. MS Azure, M365, MS Dynamics
Demonstrated experience in designing and implementing enterprise systems
Relevant domain certifications e.g. Certified Azure Architect and those further relevant to MS cloud systems
A minimum of 10 years of experience with information technology systems, networks, security best practices & technologies, infrastructure, operations, and management
Experience with writing IT and end user documentation
Financial institution experience that includes exposure to technology and systems consistent with Kootenay Savings Credit Union environment
Solid understanding of telecommunications networks, technology capabilities, technical architecture including technical planning, design and implementation
Advanced knowledge of IT best practices and the ability to keep abreast of new technologies
Advanced knowledge of cloud computing, technology capabilities, technical architecture including technical planning, design and implementation
Demonstrated ability to develop and maintain a network of internal and external relationships and maximize collaboration potential
Excellent analytical and problem-solving skills
Advanced organizational and time management skills
Strong focus on customer service and service delivery

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return, we offer a total rewards package that includes:

Competitive salary of $83K – $98K based on skills and experience
Competitive benefits including extended health, dental and vision coverage
Health care & Personal spending account
Paid vacation, sick time and floating holidays
Confidential employee and family assistance program
Continual training, development and coaching
Unique staff benefits on products such as bank accounts, loans & mortgages
The opportunity to build a satisfying career in an organization that incorporates many leading-strategic initiatives
Being part of an organization that puts their community and employees first
Being part of a talented and dedicated team who improve our members’ financial lives

If you are a team player ready to take on an exciting challenge in a progressive, employee-focused environment, we’d like to hear from you!

KOOTENAY SAVINGS CREDIT UNION

We are the region’s leading credit union with over $1.6 billion in assets, over 30,000 members and over 200 employees. Our Corporate Office is in Trail, BC along with our Member Service Centre and we have eleven branches throughout the East & West Kootenays offering retail and commercial banking services. We’re community-minded, we donate back to the community, support local non-profits, and provide sponsorships and bursaries for students to help them grow. It’s part of who we are as Kootenay Savings Credit Union and, together as a team, we can make a real difference. For more information about Kootenay Savings, please visit kscu.com. For more information about the Kootenay regions, please visit imaginekootenay.com.

Please apply online through the careers section of our website at kscu.com to upload your resume and complete the application questions.

Closing date: July 24, 2024

We thank all applicants for their interest; however, only short-listed applicants will be contacted.

Loan Origination System Business & Quality Analyst

Open to any location in Canada (ability to work from your home office)

Closes June 24

Annual Salary: $54,793 – $75,340

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose? Glad you asked!

Reporting to the VP Member Platform Development, the Loan Origination System Business & Quality Analyst is responsible for business analysis, quality assurance, and support of Innovation’s Loan Origination System (VeriLoan) built on Microsoft Dynamics 365.

WIIFY (what’s in it for you):

Competitive Salary
Diverse and Inclusive Culture that continues to evolve
Flexible work arrangement options
Strong benefit package
7% Superannuation matched contribution program
Attractive variable incentive program
Wellness Days to create appropriate work/life balance
Paid Education opportunities to ensure our members have the most equipped staff to help them
A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
And lots more reasons to love where you work and what you do!

What our team is looking for:

A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
A solution mindset that feeds inertia
An ambassador willing to promote our team inside and outside the organization.
Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
Somebody who can work with occasional ambiguity with a focus on process evolution.
A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
Somebody to sweat the small stuff, but also see the big picture.
Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

Gather and analyze business requirements.
Work with the vendor to match business processes to vendor workflows.
Develop and update functional documentation and training materials.
Design test plans and scripts; perform manual and automated software application tests.
Confirm feature functionality, detect bugs, and report issues to developers; assist in troubleshooting and problem-solving.
Aggregate feedback and feature requests from end-users and contribute to building the platform’s roadmap.

Some things that would impress us:

Completion of a Bachelor’s degree (Master’s degree is an asset) in computer science or a related field.
5+ years’ experience in business analysis and software quality assurance; experience in loan origination system project implementation is highly valued.
Banking sector experience beneficial.
Strong communication, collaboration, and problem-solving abilities.
Knowledge of project management and QA methodologies.
Proficiency with Waterfall and Agile frameworks.

Interested?

Click the ‘Apply now’ button!

Engagement Manager

Engagement Manager – Full-Time, PPJV

COMPANY OVERVIEW

The Prairie Payments Joint Venture (PPJV) is a joint venture owned by three Prairie centrals created to digitally transform and modernize payment services for credit unions in the Prairies. PPJV’s goal is to ensure prairie credit unions are competitive in payments and have access to efficient, modernized payments processing infrastructure.

ROLE SUMMARY

The relationship manager is responsible for fostering and maintaining strong relationships with credit union partners within their designated region. The primary objective is to drive business growth of PPJV’s payment offerings and enhanced member satisfaction through strategic collaboration and effective communication.

KEY RESPONSIBILITIES

Develop and maintain strong partnerships with credit unions within the designated region with the goal of providing guidance and support for PPJV’s products and services while ensuring they are meeting the needs of credit unions and their members.
Serve as the primary point of contact for credit unions and liaison between integration partners and PPJV team members addressing their needs and concerns promptly and effectively.
Build rapport with key internal and external stakeholders, including credit union executives.
Collaborate with credit unions to develop and implement strategies that drive business growth and enhance member satisfaction.
Educate credit union partners on the full range of PPJV products and services and the resources available to them.
Collaborate closely with internal teams, including delivery, operations, business readiness, and communications, to ensure alignment and support for credit union partners.
Attend and participate in regional credit union events and conferences that add value to the relationship between credit union partners and PPJV.
Manage the cadence for interactions with credit unions for PPJV products and services including the tracking and communication of potential risks/issues and feedback while supporting timely business and tactical messaging for credit unions.
All other duties as assigned.

REQUIREMENTS

University degree in business administration, finance, or a related field and/or equivalent experience.
Previous experience in banking, financial services, payments, or credit union management (experience in credit union system is preferred).
Knowledge of the credit union system and payment methods is preferred.
Proven track record of building and maintaining strong relationships with clients or partners.
Excellent communication, negotiation, and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to work independently and as part of a team in a fast-paced environment.
Must be bondable.

This position is currently designated as a remote position. The successful candidate will be located in Saskatchewan and be willing to travel to credit unions in Saskatchewan and other locations for conferences and in person meetings.

The Environment

PPJV is a fast paced and focused environment where employees and contractors share the mission to deliver efficient, cost effective, modernized payments processing to prairie credit unions.

Interested candidates are asked to submit a resume & cover letter by noon on May 31, 2024 {Click Here}

We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.