Solutions Delivery Manager – Remote

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a Solutions Delivery Manager, so you’re passionate about managing the implementations and delivery experience of significant IT initiatives and have knowledge and experience performing strategic business analyses, we’d like to hear from you!

What’s the role?

As a Solutions Delivery Manager, you will develop and manage the implementation and delivery experience of significant IT initiatives and solutions that will impact the organization. The position works closely with the internal IT team, various external vendors and the internal stakeholders (clients) to ensure the delivery of the solution to the end-users achieve a high level of satisfaction with regards to the operational, tactical and strategic service delivery. As Solutions Delivery Manager, you are also responsible for performing strategic business analyses for the organization in support of corporate goals and objectives and influences external software providers to develop products that meet Coastal’s objectives.

This opportunity offers the ability to work remotely from anywhere in British Columbia.

Your duties will include:

  • Manages and executes the planning and implementation process for the delivery of channels, software and applications.
  • Designing and delivering integrated solutions and tools that support the delivery channels in providing an enhanced member-client experience and portfolio growth.
  • Develops and executes the communication and stakeholder engagement strategies and plans for technology, processes or improvements
  • Identifies documents and recommends opportunities for improvement in requirement definition, technical specification, procedures documentation and production change methodologies.
  • Identifies information procedures and decision flows, as well as reorganizes new processes and work flows in the business processes.
  • Provides advice, develops and integrates processes and information models between processes to eliminate redundancies.
  • Provides support to departmental staff and clients on system and technical features and processes as required.

What are we looking for?

  • A degree in Business Administration or relevant post-secondary education or an equivalent combination of education and experience.
  • Comprehensive working knowledge of banking business and technical systems and processes sufficient to perform comprehensive analysis and make recommendations
  • Knowledge of business concepts and requirements that apply to a financial institution
  • Knowledge and understanding of banking and insurance operations, user procedures and workflows

Ideally, you are a flexible, collaborative team player with:

  • Two (2) years of experience in business systems analysis and implementation, technology troubleshooting,
  • Proven experience in overseeing the design, development, and implementation of software solutions, systems, or products
  • Proven experience in document management and retention
  • Comprehensive working knowledge of banking business and technical systems and processes sufficient to perform comprehensive analysis and make recommendations

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

What we offer you:

  • Competitive salary
  • A comprehensive benefits package including MSP, dental, and extended healthcare
  • Employer paid RRSP benefit
  • Ongoing support for education and career development

Who are we?

Coastal Community has been in business over 70 years, and we’re proud of the things that make us who we are:

  • We’re 100% member-owned and locally-based—all of Coastal Community’s operations, Board of Directors and employees are based on Vancouver Island and the Gulf Islands, with all decisions made locally.
  • We’re a growing organization with over 2.5 billion in Credit Union assets, serving over 100,000 members and clients through our 24 branches, 16 insurance offices and 4 business centres.
  • We believe in making meaningful contributions to the communities we call home, and in the last five years alone, we’ve contributed $2.5 million to community partners across our islands.

If you join us you’ll work hard, but have a lot of fun along the way. We offer a generous compensation package and a great work/life balance because we want you to spend your career here. Many people do!

System Support Technician

Bulkley Valley Credit Union, serving over 14,000 members from Hazelton to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service.

We are currently recruiting a Full Time System Support Technician. If you want to join a dynamic group dedicated to cooperative values and member service, this is the right career move for you. You will report to the Manager, Information Systems and, as a member of the IT department, you will be responsible for providing day to day technical support by troubleshooting problems related to computer hardware, software and ancillary equipment; and coordinating delivery installation and setup of terminals to the staff of Bulkley Valley Credit Union and its subsidiaries. You will also assist with the administration of the BVCU LAN/WAN infrastructure.

The successful candidate will have a range of current technical certificates, including Microsoft certifications, and/or a minimum of three to five years of related work experience. The individual should also have, or be working towards, A+ and/or Network+ certifications. The individual should have the ability to apply advanced knowledge in troubleshooting Microsoft operating systems, office productivity software (MS Office), and other associated computer software. A combination of education and work experience deemed appropriate to handle the assigned duties may also be considered. Due to the complex nature of IT environments, excellent communication skills (written, verbal, and interpersonal) are required in order to interact with staff of various knowledge levels.

As this position involves travel to all branches of the Bulkley Valley Credit Union, a valid BC Driver’s License with an available vehicle for use is required.

Qualified applicants can submit a current resume and cover letter in confidence by Friday, April 9th 2021 to:

Joseph Meyers, Manager Information Systems

jmeyers@bvcu.com

Bulkley Valley Credit Union

PO Box 3637 Smithers BC V0J 2N0

Fax:  (250) 847-3012

Please submit your resume and cover letter via PDF or MS Word attachment. Links to online resumes will be deleted without review.

Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.

Business Intelligence Analyst (Power BI)

We are expanding our TCU Team to help us evolve through the next stage of our growth journey, and we hope that you can help shape our future. We now have a career opportunity for an 18 month term Business Intelligence Analyst (Power BI) position.

Position Overview

As part of the Systems Department, this position will provide support to internal clients and the systems team analyzing, developing and supporting information-based solutions with the Microsoft Power BI tool. It is also responsible for designing, developing and publishing reports and dashboards for information / operational needs based on best practices in business intelligence and data visualization as well as documenting Power BI solutions.
This includes:
• Support Data Warehouse, ETL creation and modification
• Working with SQL database
• Creating, maintaining and troubleshooting of report automation, as well as producing daily, weekly, monthly and quarterly reports
• Training and support for users of the Power BI tool.
• Analysis of business data to convert larger data sets into digestible reports
• Resolution of escalated help desk tickets.
• Assist with user acceptance testing and training for newly developed data sets, reports, dashboards and processes

Qualifications

• Degree or Diploma in Computer Science, Data Science, Data Analytics or related discipline combined with 1-3 years of experience working with Business Intelligence tools.
• Knowledge of MS Power BI as well as SSRS, MS SQL Server, Excel and Visio.
• Relevant years of experience as well as industry knowledge will be considered in lieu of formal education.
• An analytical person with excellent interpersonal relations, prepared to go extra mile to contribute to positive member interactions.
• A highly motivated individual able to work under pressure and time constraints with the ability to multi-task.
• A detail oriented specialist able to assess incidents and problem situations to identify causes, gather and process relevant information and recommend possible solutions.
• A professional with well-developed organization skills, business acumen, financial and technology industry understanding.

Get to know us

TCU Financial Group is a Saskatchewan credit union who, for over six decades, has been dedicated to helping our members and our own TCU Team reach their goals. Our roots and our commitment to fostering financial health in our communities run deep.

Rewarding times ahead

We’re growing and evolving our organization – and we need talented people who are passionate about creating and delivering meaningful financial solutions for our members.

Thank you for your interest in exploring your future with us!

The deadline for this career opportunity is Monday, March 22, 2021.

Please submit your resume and cover letter to:

Human Resources Department
TCU Financial Group
PO Box 5050
Saskatoon SK S7K 4E3
Email: hr@tcu.sk.ca
Web site: www.tcufinancialgroup.com

Payments Manager

Peace Hills Trust is Canada’s largest and oldest First Nations owned federally regulated financial institution, and is also Canada’s only independent Trust Company.  We employ just under 100 people who serve more than 20,000 personal, business and First Nations customers, providing financial services to most regions of Canada through our network of 8 Regional Offices and electronic services.

Peace Hills Trust is wholly owned by the Samson Cree Nation of Maskwacis, Alberta. The Samson Reserve is situated 100 km south of Edmonton, Alberta. Our Corporate Office is located in Edmonton, Alberta.  Head Office is located, on reserve, in Maskwacis, Alberta.

To learn more about our business, visit https://www.peacehills.com/Personal/AboutUs/.

The Opportunity

We are looking for an experienced financial services leader to take on the new position of Payments Manager. This is an exciting time in the evolution of payments, and we are looking for someone who can jump into managing our current payments operations and help us grow and scale the payments function.  This role reports to the Vice-President Information Services, and will be located at our Corporate Office in Edmonton.

The Payments Manager will provide the vision and leadership for designing, developing and operating payment services for customers and internal operations. Responsibilities include influencing and directing the evolution payment services and operations to provide competitive payment services. The Payments Manager will ensure payments services operate in a reliable, secure, cost efficient, and strategically sound way, reflecting business needs and best practices in creating value for the company and our customers.

Some of the specific accountabilities of this role include:

  • Contributing to the development of goals, plans and budgets and the implementation of payment services that enable the Company to compete more dynamically and more profitably in an evolving and demanding industry.
  • Leading a team of employees that operate payment services, provide customer and internal support and perform centralized administrative services.
  • Collaborating with business leaders on emerging payments trends, payments initiatives and the promotion of payments services
  • Participating in the analysis and evaluation of staffing requirements to fulfill operational and growth requirements, including the evaluation of outsourcing vs. in-house provisioning.
  • Identifying and developing strategic partnerships with key IT suppliers, licenses and contracts, vendors and consultant organizations. Negotiates and manages outsourcing and service arrangements that support the delivery of payments services.
  • Managing all aspects of payment services operations for paid items (cheques), automated funds transfer (AFT), wire payments services, bill payment processing, customer automated funds transfer (CAFT) service, debit card issuing and payments, ATM fleet management and operations, Interac e-Transfer, and the Merchant Services program
  • Managing all payments documentation and reporting
  • Providing risk and compliance management, including identification, monitoring and mitigation of payment risks, managing internal controls, and cooperating with internal risk management processes and external compliance requirements.

Qualification and Skill Requirements:

We’re looking for someone with a post-secondary degree or diploma in a related field, and a depth of experience and understanding of retail and/or commercial banking payments in a financial institution environment, including payments operations.

To be our ideal candidate, you will also have:

  • A strong knowledge of financial products and services,
  • Experience with foundational payment services (paid items (cheques), automated funds transfer (AFT), wire payments, debit cards), and knowledge and experience with e-transfer, ATM and merchant services would be an asset,
  • Project management and process improvement leadership experience,
  • Sound planning, prioritization, analytical and problem-solving skills, and the ability to analyze and evaluate information from multiple sources and find solutions to complex problems,
  • Well-developed oral, written, presentation and interpersonal communications skills,
  • Strong initiative and customer service orientation and the ability to build effective relationships with stakeholders and service providers,
  • Demonstrated strengths in people leadership, coaching and development.

The Reward

  • The chance to make a big impact in a small organization, and to collaborate with leaders across the business,
  • Opportunity for advancement, and to grow the payments team,
  • Competitive compensation package and benefits,
  • Relocation support for moving to Edmonton, AB if required.

VeriBranch Lead

VeriBranch Lead

Permanent Full-time

Open to any location in Canada

Closes February 24

At Innovation Credit Union, we redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, our communities and our people. Now that’s responsible banking!

THE POSITION: Under the direction of the Manager, Digital & Core Banking, the VeriBranch Lead is responsible for evaluating business processes, anticipating requirements, and uncovering areas for improvement during the implementation of VeriBranch, an omni-channel banking platform. Areas of responsibility include:

  • Work with the vendor to match business processes to vendor workflows
  • Lead ongoing reviews of business processes and developing optimization strategies
  • Collaborate with vendors to establish and document shared testing strategies and processes
  • Lead team members in test planning, test case creation and test execution activities
  • Attend meetings and delivering presentations to share ideas and findings
  • Work closely with vendor, technicians, and business units
  • Ensure vendor solutions meet business needs and requirements
  • Perform functional and user acceptance testing
  • Support the Project Manager on project management activities

Some of the skills and abilities we would prefer to see in your application:

  • Bachelor’s Degree / Master’s Degree preferably in Business, Computer Science, Engineering, or a related field
  • A minimum of 4 years’ experience in business analysis or a related field
  • Advanced project management skills including Agile
  • Exceptional analytical and conceptual thinking skills
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions
  • Advanced technical skills
  • Excellent documentation skills
  • Competency in Microsoft applications
  • History of strong professional development

Compensation will commensurate with qualifications and experience. Innovation Credit Union offers a comprehensive employee benefits package including a 7% company matched pension plan. An attractive variable incentive program is also available.

Salary Range: $75,200 to $94,000

DATA MODELER

Open to any location in Canada – ability to work REMOTELY

At Innovation Credit Union, we are on the journey to leverage our data as a strategic asset and to deliver better member experiences. We are in the process of modernizing our data warehouse so it can adapt to new data technologies and remain relevant for new data-driven business requirements, such as advanced analytics, multichannel marketing, and other digital enterprise programs.

To help carry us forward, we are searching for an experienced data modeler, a doer, a motivated self-learner, to join our team. The ideal candidate should be able to identify new technologies to solve problems and highly skilled in the development of the data model by providing thought leadership, business analysis and organization skills.  Reporting to the Data Governance & Architecture Lead, the Data Modeler will organize working sessions to gather requirements from various subject matter experts and analyze overall business needs. Serve as a reference and authority on the process of data modeling and ensure consistency with existing data models and data architectures and establish standards and guidelines. This role requires strong technical skills like connecting disparate data sources, as well as business knowledge, interviewing and analytical skills and excellent oral and written communications skills.

If this sounds like what you want out of a career, visit the CAREERS page of our website to learn more about this position and to apply.

www.innovationcu.ca

Only those applications submitted through our on-line job board will be considered.

Apply by February 23, 2021 via the careers page of our website.  Only those applications submitted through our on-line job board will be considered.

DATA SCIENTIST

Open to any location in Canada – ability to work REMOTELY

At Innovation Credit Union, we are on the journey to leverage our data as a strategic asset and to deliver better member experiences and product and services growth milestones. We are in the process of modernizing our data warehouse so it can adapt to new data technologies and remain relevant for new data-driven business requirements, such as advanced analytics and multichannel marketing.

The person in this position has data science experience in statistical programming: Python, R.  Database analytics tools and machine learning frameworks, technologies, and platform: SQL, Databricks, Azure ML, AWS SageMaker, Azure, AWS. Experience in data integration with upstream and downstream systems, data development, database structures and data transfer methods: ETL, API.  Strong experience in data-driven marketing with focus on segmentation and measurement.  Exposure to marketing tech is strongly preferred – digital analytics platforms: Adobe Analytics, Google Analytics. Experience with Reporting and Visualization tools is strongly preferred: POWER BI.

If this sounds like what you want out of a career, visit the CAREERS page of our website to learn more about this position and to apply.

www.innovationcu.ca

Only those applications submitted through our on-line job board will be considered.

Apply by February 23, 2021 via the careers page of our website.  Only those applications submitted through our on-line job board will be considered.

DATA GOVERNANCE & ARCHITECTURE LEAD

Open to any location in Canada – ability to work REMOTELY

At Innovation Credit Union, we are on the journey to leverage our data as a strategic asset and to deliver better member experiences. We are in the process of modernizing our data warehouse so it can adapt to new data technologies and remain relevant for new data-driven business requirements, such as advanced analytics, multichannel marketing, and other digital enterprise programs.

We recognize that there is a need for ownership and standards, and we acknowledge there is room for launching a tailored data governance framework addressing obvious pain points within our organization. We are searching for a Data Governance & Architecture Lead to help us realize the vision of a managed and effective data governance framework which will be an integrated part of how we conduct our business.  Reporting to the VP Digital & Fintechs, this is an exciting opportunity for a trail blazer that can bring about data driven transformation and execution of enterprise-wide, governance and management of data assets. As a member of the Business Intelligence Team, the Data Governance & Architecture Lead will drive the agile approach for the operational effort and execution of data governance, enabling business via the development and implementation of data quality standards, and effective use of data while minimizing privacy, security, operational and reputational risks associated with data.


If this sounds like what you want out of a career, v
isit the CAREERS page of our website to learn more about this position and to apply.

www.innovationcu.ca

Only those applications submitted through our on-line job board will be considered.

Apply by February 23, 2021 via the careers page of our website.  Only those applications submitted through our on-line job board will be considered.

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