Software Quality Assurance Specialist

Open to any location in Canada (ability to work from your home office)

Apply by October 9

Annual Salary: $53,248 – $73,216

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose?  Glad you asked!

Reporting to the VP Member Platform Development, the Software Quality Assurance Specialist is responsible for testing the functionality and usability of new or existing software and assessing software quality through manual testing. This position will work closely with developers, providing feedback to produce top-quality programs that meet stakeholder expectations.

WIIFY (what’s in it for you):

  • Competitive Salary
  • Diverse and Inclusive Culture that continues to evolve
  • Flexible work arrangement options
  • Strong benefit package
  • 7% Superannuation matched contribution program
  • Attractive variable incentive program
  • Wellness Days to create appropriate work/life balance
  • Paid Education opportunities to ensure our members have the most equipped staff to help them
  • A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
  • And lots more reasons to love where you work and what you do!

What our team is looking for:

  • growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
  • A solution mindset that feeds inertia
  • An ambassador willing to promote our team inside and outside the organization.
  • Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
  • Somebody who can work with occasional ambiguity with a focus on process evolution.
  • A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
  • Somebody to sweat the small stuff, but also see the big picture.
  • Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

  • Review, analyze and understand the system specifications.
  • Design and create test plans, scenarios, scripts and procedures.
  • Execute manual and/or automated tests on the software application.
  • Perform testing on web and mobile devices.
  • Analyze test results, identify bugs and glitches, and report them to development teams.
  • Ensure offerings are entirely functional and provide quality assurance for software products.
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle.
  • Advise best practices and optimizations throughout testing and bug-fixing processes.
  • Establish and implement rigorous reporting and automated monitoring systems.
  • Implement feedback and changes whenever possible.

Some things that would impress us:

  • Completion of a post-secondary program in Computer Science or a related field
  • Minimum 6 years’ experience in quality assurance, software testing and troubleshooting; previous experience in financial services would be considered an asset
  • Previous experience in core banking system, online and mobile banking applications is an asset
  • Experience or working knowledge of project management and QA methodology
  • Familiarity with both Waterfall and Agile frameworks
  • Strong written and verbal communication skills working with software development teams

Interested?

Click the ‘Apply now’ button!

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada.  In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people.  We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected.

Business Intelligence Analyst

Business Intelligence Analyst – Cornerstone Credit Union – 2 Year Term

Are you a data guru? Do you thrive on analyzing and interpreting the facts? If so, we may have the position for you! We are seeking a highly motivated, independent self-starter to join our Technology and Security team. As a Business Intelligence Analyst, you will be part of a team that analyzes corporate data to identify trends and insights so that we can grow our business and better serve our members/customers!

As a Business Intelligence Analyst, you will be responsible for research, analysis, design and development of advanced business intelligence and data analytics for Cornerstone Credit Union. You will contribute to the financial success of the Cornerstone Credit Union by identifying and recommending strategic and tactical insights gathered as result of the analysis.

You should possess a solid expertise in data analysis and the development of business intelligence, coupled with a keen comprehension of how business needs align with technical and data prerequisites. Proficiency in utilizing platforms and technologies like Domo, Azure Synapse Analytics, MS Power BI, and Transact SQL is essential. Practical application of these tools in the realms of Marketing and/or Finance is expected. Familiarity with handling data from credit unions or similiar financial institutions would be advantageous.

Post-secondary education in Commerce, Business, Information Systems, Mathematics or Statistics with 4 to 6 years job-related experience or an equivalent combination is the minimum requirement for this position. Related certifications in these areas would be an asset. Additionally, we are looking for a team member who has exceptional stakeholder communication and interpersonal skills, advanced research skills, with a highly analytical mindset and who excels in critical thinking. If you think learning ends on day one, think again. We are looking for a team member who has commitment to ongoing professional development and certifications.

You’ll receive competitive compensation and great benefits while working in this role. We also offer performance incentives and wellness and employment perks. Location of work will be established based upon proximity to one of Cornerstone Credit Union’s branch locations. For the right candidate, the opportunity exists for remote work. This is a term, full-time position with an expected duration of 2 years. (Deemed end date of December 31, 2025).

The cherry on top is the great people who work at Cornerstone. Our team is caring and supportive, and community is at the heart of everything we do. We are proud to be one of Saskatchewan’s Top Employers for the seventh straight year.

Choose a rewarding career at Cornerstone Credit Union.

Information Governance Specialist

Open to any location in Canada
Innovation Credit Union – Find Branch(innovationcu.ca) or ability to work from your home office

Apply By August 20

Annual Salary: $71,635 – $98,498

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose?  Glad you asked!

The Information Governance Specialist is responsible to support the operation of the Information Governance function including:

  • Data Definitions and Rules Management
    • Understands the business and its data needs.
    • Ensures data definitions and rules accurately reflect the business needs.
  • Data Controls and Metrics Management
    • Supports system and process data controls that are in place.
    • Monitors data health metrics and alerts the Information Governance Lead when these controls are not being effective or are missing.
  • Support the regulatory reporting system (OSFI, Bank of Canada, CDIC)
  • DTGC support and reporting assistance to the Information Governance Lead.

The core objectives of this role are:

  • To support the functional Subject Matter Experts data stewardship responsibilities.
  • To support the improvement of data management efficiency.
  • To support the process for addressing data issues.
  • To maintain documentation of business data requirements including business definitions, rules, and quality thresholds.
  • To support the maintenance and development of the regulatory reporting system.

WIIFY (what’s in it for you):

  • Competitive Salary
  • Diverse and Inclusive Culture that continues to evolve
  • Flexible work arrangement options
  • Strong benefit package
  • 7% Superannuation matched contribution program
  • Attractive variable incentive program
  • Wellness Days to create appropriate work/life balance
  • Paid Education opportunities to ensure our members have the most equipped staff to help them
  • A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
  • And lots more reasons to love where you work and what you do!

What our team is looking for:

  • growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
  • A solution mindset that feeds inertia
  • An ambassador willing to promote our team inside and outside the organization.
  • Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
  • Somebody who can work with occasional ambiguity with a focus on process evolution.
  • A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
  • Somebody to sweat the small stuff, but also see the big picture.
  • Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

  • Support the management of the regulatory reporting system including the Bank of Canada and OSFI Portals.
  • Administer Microsoft Purview including the curation of data assets, glossary, asset classification, and user management.
  • Maintain IG Yammer Site with announcements, educational posts, and training.
  • Support the development of Information Governance training, policies, procedures, and user guides.
  • Monitor OSFI, CDIC sites for new updates to reports.
  • Support the analysis of the complexity of OSFI changes in collaboration with BI and SMEs.
  • Gather and analyze requirements for any additions to the enterprise data model.
  • Serve as backup Scrum Master for the IG agile team.

Some things that would impress us:

  • Agile training or certification is an asset.
  • Experience with regulatory reporting in a federal FI environment.
  • Experience with DevOps and working experience with business glossary and data profiling technologies.
  • An understanding of data modeling concepts.
  • Strong analytic skills.
  • Ability to define opportunities and problems, collect and analyze data, establish facts and make valid conclusions.
  • Excellent interpersonal and communication skills.
  • Innovative, critical thinker capable of operating both in a strategic capacity (big-picture perspective, asks “why”) and a hands-on/execution capacity (detail-oriented).
  • Strong sense of ownership, initiative, and urgency in addressing issues and following up.
  • Intermediate-level knowledge of data governance and data management practices.
  • Experience working with Microsoft Dynamics CRM and SharePoint is an asset.
  • Ability to influence and collaborate with teams of senior technical professionals.
  • Proven skills to work effectively across internal functional areas in ambiguous situations.

Interested?

Click the ‘Apply now’ button!

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada.  In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people.  We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected.

System and Data Analyst

The Person: You are a computing crusader, fascinated by gizmos, programs and gigabytes, and undaunted by statistics, analytics, and queries.  Technical manuals are like the Lost Journal of Indiana Jones – the clues to solving a mystery.  A neatly coiled CAT6 cable and Torx screwdriver hang from your belt.  Even blindfolded, you know your ports from peripherals.  Your sleuthing skills include asking detailed questions and unearthing answers in the digital data.  Fluent in the language of technology; you patiently translate tekkie-speak to everyday language so other employees  can keep up in the adventure.

 

The Position: This specialized position requires above average attention to details, concern for the exact correctness of work, and strong commitment to tasks completed on time.  A somewhat faster-than-average pace will be the norm for this position.  Changes in the nature of the work is the norm.  An appetite for learning is key to success in this position.  The position will generally be task oriented, requiring someone with a conservative, careful, and cautious approach to work.  The position supports internal technology users across the organization, requiring patience, connection and a light-hearted approach.

 

Reporting to the Manager of Digital Experience, the System and Data Analyst:

  • Provides day-to-day technology support for all aspects of computer and technology devices.
  • Manages the IT systems within the credit union. In-depth knowledge needed on the various systems in place and how they connect to each other.
  • Provides support on special projects and implementation of new systems.
  • Leads the ongoing enhancements, administration, and special projects for existing programs such as Banking System (DNA), Customer Relationship Management (Doxim CRM) , Content Service Platform (OnBase) and the migration of systems to Cloud based platforms.
  • Supports new developments and ongoing management of existing analytics programs and ensures that the information is correct and useful for users. A high degree of data analytics fluency is required for the success of this position.
  • Promotes Unity Credit Union and maintains active involvement in the organization and community.

 

Compensation:  Unity Credit Union offers a competitive total rewards package.  Salary will depend on qualifications and experience.  Benefits include a matched pension plan; group benefits (health, dental, life, disability and critical illness insurance), and paid community involvement.

 

Qualifications:  Grade 12 diploma plus one to three years of related experience or an equivalent combination of education and experience.  Two years of post-secondary education in technology would be beneficial.

 

The Credit Union: Unity Credit Union is a successful rural-based credit union with assets over $350 million and 34 employees serving 5000 members.  Our vision is, “Partnering to Achieve Success and Build a Better Community” and that is how we work and serve every day.

 

The Community: Unity is a progressive community of approximately 2500 people located in West – Central Saskatchewan.  Services include K-12 schools, full health center facility, skating and curling rinks with artificial ice, a regional park with a 9-hole grass green golf course, camping, and a new swimming pool.  Economic drivers include salt mining, manufacturing, agriculture, inland grain terminals, oil and gas industry and a grain alcohol and spirits plant.  For more information on the town of Unity, visit www.townofunity.com.

 

If you are ready to partner with an amazing team of professionals to build a better community and build your career, we would like to hear from you by 11pm on Sunday July 9, 2023.

 

Submit a cover letter and resume to:

Shauna Hammer, Human Resources Advisor
Email: shauna.hammer@unitycu.ca

 

We thank all applicants for their interest; however only those selected for the further consideration will be contacted.  The successful candidate will be required to meet fidelity bonding requirements, including declaration of work history, completion of reference checks, a criminal record check, and a credit check.

Security Analyst

Are you looking for an exciting opportunity to move into a new career path? We are looking for someone who is always up for a challenge, loves to figure out answers to those unique or unusual issues by coming up with innovative business solutions to become our new Security Analyst.

As the Security Analyst, you will play an integral role in protecting our most precious assets:  the data of our members, employees, and credit union and the technology that enables us to work.  You would be responsible to implement and execute our Cyber Security and Data Loss Prevention program.  You would be accountable to ensure IT security operations are carried out effectively.  Responsible to ensure all attack surfaces are covered, and that the security posture of the hardware, software and networking IT infrastructure is solid.   You would do this by conducting passive and active vulnerability scans/penetration tests and the installation of security controls.  Routinely complete critical security analyses including threat modeling, security scanning, security administration, malware analysis, secure database management/encryption of private data and provide recommendations on how to improve our overall information security posture.  You need to be confident in your knowledge such that you are able to provide unbiased information and recommendations for remediation, considering, but not bending to, those who may not appreciate change or see the importance of cyber security.

Post-secondary education degree or diploma in an IT based curriculum and at least 5 years direct IT operations experience and at least 2 years of relevant security experience, including designing and architecting solutions based on client requirements is the minimum requirement for this position. You’ll have a leg up if you have Azure and cloud security certifications, or you are already certified as a Systems Security Certified Practitioner (SSCP), Certified Information Systems Security Professional (CISSP) or Certified Information Systems Auditor (CISA).  You require a well-rounded understanding of technology – from network and infrastructure to applications, identify and development.  Strong knowledge of industry security frameworks and standards including ISO 27001/2, NIST, ITIL and COBIT would be an asset.   If you know what makes Cornerstone Credit Union different and the products and services we provide, that’s even better! Plus, this position offers plenty of opportunity for on-the-job learning and career development.

You’ll receive competitive compensation, great benefits, and matched pension contributions. We also offer performance incentives and wellness and employment perks.  For the right candidate, the opportunity exists for remote work (within Saskatchewan only).

The cherry on top is the great people who work at Cornerstone. Our team is caring and supportive, and community is at the heart of everything we do. We are proud to be one of Saskatchewan’s Top Employers for the seventh straight year.

Choose a rewarding career at Cornerstone Credit Union.

Security Analyst

WE’RE HIRING!

Security Analyst

Are you interested in a meaningful career where you can support the financial well-being and economic growth of Indigenous people in Canada? The Bank is at an exciting time in its’ history, we’re growing, and as a result, we’re increasing our workforce with bright, energetic, purposeful individuals of all walks of life.

If you are interested in contributing to our vision and mission, and have a passion for IT, then this job is for you!

As a Security Analyst, you will be responsible for the day-to-day operations of the in-place security solutions; and identification, investigation and resolution of security breaches detected by those systems and identifying and mitigating risks to the Bank’s infrastructure and data assets. You are a highly motivated, working closely with our team to implement security controls and respond to incidents when they arise. This is a permanent full-time position. We are open to remote, hybrid or in-office at our head office location in Saskatoon.

Here’s what you’ll be doing:

  • Support development, implementation, and management of security strategies, policies, processes, standards, and solutions that mitigate risk and maximize security, service availability, efficiency and effectiveness
  • Mitigate and manage cyber security threats
  • Participate in security incident responses. Conduct initial investigations of escalated security and network events
  • Maintain a library of documented response procedures
  • Assist with security assessments related to risk, controls, implemented control procedures, and vulnerabilities for both on premise and cloud-based solutions
  • Support development of technology related risk reporting
  • Participate and provide advice / guidance on projects of varying complexity.
  • Influence behavior to reduce risk, foster a strong security culture
  • Input into the Disaster Recovery and Business Continuity plans and participation in testing of plans as required
  • Support various Infrastructure and Business projects by providing input on security technologies and operational practices
  • Creation and delivery of monthly Security Awareness Training for staff
  • Perform security audits against policy, processes, departments, applications and vendors.
  • Perform vulnerability analysis in pre-production and production applications & systems using standard application vulnerability scanning tools
  • Assist in the management and monitoring of IDS, IPS, firewall, log management, SIEM and antivirus

What we’re looking for:

  • Bachelor’s degree or diploma in information systems, computer science, cybersecurity, or related field, with a minimum of five years of related experience
  • Excellent leadership skills
  • Analytical and problem-solving skills
  • Demonstrated skills in building diverse teams to work towards common objectives
  • Organizational and time-management skills
  • Ability to maintain high levels of confidentiality
  • Friendly enthusiastic self-starter and strong team player
  • Flexible and willing to take on tasks as assigned
  • Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until it is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Cyber Security Analyst

Are you an experienced Cyber Security professional who is eager to showcase their talent with an organization that fosters growth & development? We’re looking for an exceptional team member to join our dynamic and creative group of IT professionals, who join you in embracing technology and developing ways to contribute to the success of Synergy Credit Union.

As a Cyber Security Analyst, you will be responsible for the day-to-day operations of the in-place security solutions; and identification, investigation and resolution of security breaches detected by those systems, and identifying and mitigating risks to our organization’s infrastructure and data assets. You are a highly motivated, working closely with our team to implement security controls and respond to incidents when they arise.

If you have a passion for Cyber Security, here’s what you’ll be doing:

  • Perform the deployment, integration, and initial configuration of all new security solutions in accordance with standardized best practices generically, and the security documents specifically.
  • Participate in the planning and design of security architecture, creation of security documents, and Business Continuity Plan & Disaster Recovery Plan.
  • Research and recommend products, services, protocols, and standards in support of procurement and development efforts.
  • Assist in the development of data management policies and procedures.
  • Support development and management of the cloud infrastructure. Have an understanding of company’s existing cloud architecture and technology portfolio.
  • Documentation, and manage a cloud technology standards policy.
  • Cloud architectural design, development and assist in implementation of end-to-end cloud integrated systems. Develop and execute test plans to check cloud infrastructure and systems technical performance.
  • Maintain operational configurations of all security solutions as per established baselines, and monitor all in-place security solutions for efficient and appropriate operations.
  • Review logs, interpret implications, and devise plans for appropriate resolution.
  • Participates in investigations, vulnerability assessments, penetration tests, and security audits.
  • Report policy adherence, system performance, breaches or any other IT related information.

What we’re looking for:

  • Bachelor’s degree or diploma in information systems, computer science, cybersecurity, or related field, with a minimum of five years of related experience.
  • Experience in Microsoft products (Azure, O365, Severs, SQL).
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Good written, oral, and interpersonal communication skills.
  • Ability to conduct research into related issues, practices, and products.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Highly self-motivated and directed and a keen attention to detail.
  • Experience working in a team-oriented, collaborative environment.

Note: This position will sit for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components is required. Lifting, transporting, and installing (bending, reaching, crawling) of moderately heavy objects, such as computers and peripherals is required. Travel is required.

What do we offer?

We were named one of Saskatchewan’s Top Employers for the 6th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team. We offer:

  • Preferred rates on our products and services
  • Benefits and pension, from day one
  • Competitive salary
  • Investment in your professional development
  • Community involvement

If the above describes you, we want to hear from you. Submit your cover letter and resume to careers@synergycu.ca. Please quote competition #234501 in the Subject Line. This position will be posted until a suitable candidate is hired.

More details:

  • Position reports to the Manager of Information Technology
  • Hours: 37.5 hours weekly. Permanent full-time.
  • This position will be required to travel. Successful candidate must have access to reliable transportation.

A little more about us

Synergy Credit Union is a people-inspired Credit Union with ambitious goals. We endeavour to deliver amazing financial experiences, earn our customers’ (members’) trust, grow our relationships, and build sustainable communities.

We exist to help our members achieve their financial goals by understanding their needs and delivering exceptional service in modern, convenient, and secure ways. We empower our members by sharing our experience and tools, so they can make robust plans through each stage of life.

At Synergy, our members are owners who profit when we do and who get a say in how we are run. We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships, and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 28,000 members and have reached over $2.2 billion in assets.

The Location:

Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene, and Metis.

Our Team is mostly located in Lloydminster. This role is eligible for hybrid work. Ideally, the incumbent would be based in Lloydminster or one of the communities we serve (such as Kindersley, Saskatoon, etc.).

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

Synergy aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

Find out more about us!  https://www.youtube.com/user/SynergyCreditUnion

PROJECTS AND IT SUPPORT OFFICER

We are excited to announce this new role to our branch!

 

PRIMARY PURPOSE OF POSITION

 This position is responsible for coordinating and establishing projects of need within the branch regarding larger scope projects, IT needs and branch needs and development.

KEY RESPONSIBILITY AREAS

 The following is intended to illustrate the type and level of work typically performed in this role and is not intended to be a comprehensive description of duties performed.

  • Look after and aide in implementation of the required technical projects within our team and services.
  • Analyze, plan, and coordinate the development and execution of the system being implemented, plan and find solutions.
  • Maintain front line support to our third-party providers, branch, and team.
  • Procure as needed through discussion with General Manager, technology needs and infrastructure to support our growing technology needs.
  • Ensure a constant communication with service providers and all level of branch staff on the progress and updates as needed for special projects and IT items.
  • Complete system modifications, system tests / audits on new and modified applications and assess system performance to ensure quality of product and system.
  • Analyze and manage the technology deployments with General Manager, Management Team, and Marketing Officer.
  • Analyze, resolve and trouble shoot system issues related to projects and IT updates and development.
  • Provide local and remote – user issue support and resolution
  • Manage change requests as needed for projects and IT.
  • Execute on other tasks as determined by General Manager, branch needs and project requirements.
  • Aid in the development of standards, procedures and policies for Special projects and IT requirements.

ESSENTIAL FUNCTIONS AND BASIC SERVICES

Administrative

  1. Communication will be key as you work with third party providers and branch teams on projects and IT implementation.
  2. Tracking and recording of what is taking place, where we are at and what may be needed will be imperative. It is essential to ensure records are kept ensuring we have details, reporting needs and updates as project move along.
  3. Ensure management, branch and teams are kept up to date of happening and requirements to ensure success and smooth transition of updates, projects and technology.

Compliance and Risk

  1. Adhere to security procedures as they relate to the position
  2. Adhere to legislation, policy & procedure as they relate to the position.
  3. Adhere to privacy, market code and other relevant legislation when dealing with members and disclosing information

 

Human Resource

  1. Train and support team members as required.
  2. Relieve for other staff as required.
  3. Actively participate in department/work unit and credit union meetings.
  4. Support team members and branch to achieve goals.

OWNERSHIP OF POSITION

 To train, support, provide relief, to all staff within the organization,

To participate and provide input to all levels of meetings held

To not perform functions for immediate family

To work as a team player for the Credit Union

To accept and be willing to take on duties as assigned by management.

 

DECISION MAKING AND FREEDOM TO ACT

 Under general supervision, guided by established standards and procedures, work is routine but varied and use of good judgement for normal decision making.

CORE EFFECTIVENESS SKILLS FOR POSITION

 Interpersonal/Communication

  • builds and sustains effective working relationships with staff, management, and board.
  • communicates clearly and concisely
  • strong written communication skills
  • spelling/grammar/structure
  • effective listening skills
  • effective telephone skills
  • deals with conflict positively and supports others to resolve differences
  • ability to sustain openness and trust, provides emotional support and effectively handles expressions of strong feeling
  1. Leadership
  • a positive attitude toward change
  • recognition of and respect for people’s diversity and individual differences
  • coach, mentor, motivate fellow team members assigned to tasks and projects.
  • take responsibility for actions
  • personal initiative – act to get job done effectively and efficiently and support others on the team to get job done
  • participate with others outside the team to enable them to act (ie: provide information that enables others to act)
  1. Managing Change
  • continuous learning and development; cross training to foster skill development
  • flexible and adaptable in implementing the credit union’s goals
  • ability to balance work and home responsibilities
  • stress management
  • effective time management
  • understanding and commitment to making changes
  1. Problem Solving and Decision Making

Problem Solving

  • ability to identify, analyze and generate solutions to problems based on established procedures and/or past experience
  • ability to recognize when a problem requires referral to supervisor
  • anticipate problems, generate solutions
  • take action within scope of position

Decision Making

  • ability to make sound decisions based on policies, procedures and experience
  • take action within scope of position
  1. Working in Teams
  • work collaboratively to accomplish common goals
  • participate in team development and in identification of team roles, responsibilities and goals as position evolves.
  • recognize and celebrate team successes
  • complies with requests to support team efforts
  1. Innovation/Creativity
  • finding and communicating new ideas for old problems
  • presenting new ideas that have productive outcomes (results in the generation of practical applications or development of new procedures)
  1. Strategic Thinking and Planning
  • ability to relate actions to the strategic plans of the organization
  • knowledge of the organization and the credit union system

 

BEHAVIOURS

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest.

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Training: interested in continued development of self and role, continued learning.

 

BENCHMARKS

  • Development of processes, including diarized notes where applicable, to ensure consistent completion of all reporting required.
  • Promoting what Turtleford Credit Union can do for the membership. Knowing our products and services with confidence, aids in promotion of Turtleford for their main banking needs.
  • Other Duties as assigned.

CORE OCCUPATIONAL SKILLS

  • Word processing (i.e. Microsoft Word) – Basic & Advanced levels
  • Spreadsheet (i.e. Microsoft Excel) – Basic & Advanced levels
  • Email program (i.e. Microsoft Outlook) – Basic knowledge
  • Experience in IT infrastructure and application support
  • Experience in Integration Software and programs
  • Client focused approach and possess the ability to analyze and resolve hardware and software problems quickly and efficiently.
  • Demonstrate organizational and analytical skills
  • Outstanding approach to teamwork, collaboration, and communication
  • Network knowledge and wireless technologies
  • Identifies and manages project milestones, deliverables, dependencies, and critical pathing
  • Has at least 2 – 4 years of experience within a Credit Union system.

 

  EDUCATION AND EXPERIENCE

IT experience with similar responsibilities

Understanding of:

  • Networking concepts
  • Installing and troubleshooting devices
  • Backup Systems
  • Knowledge of Microsoft based Operating systems and software
  • Office 365
  • Teams
  • One Drive
  • Website and system updates
  • Project development and supervision

 

COMPENSATION RANGE

$45,000 – $90,000 (Depending on expertise)

 

Training Education with branch

Annual Review of Code of Conduct/Oath of Secrecy

AML Training

Overview of Credit Union System

Your Role in Privacy

Robbery Prevention and Protection

Other Training through CU Source, webinars and CU deposit courses as management deems necessary.

Manager, Information Technology

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 64% Indigenous employees working at locations across Canada.

About The Role

As a Manager, Information Technology, you will manage the infrastructure including servers, storage, network, cloud and communication systems. This position acts as the subject matter expert for common issues and concerns for the Bank’s infrastructure. You will align the technology services and systems performance with business requirements; develop and maintain vendor relationships; oversee the day-to-day support of all production platforms; and lead and manage the design and implementation of information systems. This is a permanent full-time opportunity. Candidates from all Canadian regions will be considered, with preference given to those able to work out of our Saskatoon office, which is located on First Nations land.

About You

You are very proficient in Microsoft Azure and Office 365, design, build, and administration, including Azure cost management.  You possess excellent leadership skills and strong analytical problem-solving skills. You have the ability to establish and maintain a high level of customer trust and confidence.  You have a positive attitude and are customer oriented.

You must have:

  • A bachelor’s degree in Information Technology, Computer Science or equivalent qualifications
  • Three (3) years’ experience working in management
  • Seven (7) years’ experience supporting common desktop hardware and software
  • Experience with Azure Cloud operations, windows and virtual servers, firewall, storage appliances, resource management, patch management, disaster recovery/business continuity, help desk.
  • Knowledge of relevant applications such as Microsoft 365, Active Directory, MS Office Suite
  • Strong security focus and experience with enterprise antivirus management cyber incident response, cyber security intrusion detection
  • Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until it is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Application & Implementation Specialist

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 64% Indigenous employees working at locations across Canada.

About The Role

As the Application & Implementation Specialist, you will be responsible for configuration, implementation, delivery and ongoing support for a number of applications within the Bank. This position will handle incoming support requests, work with internal teams and third-party vendors to ensure resolution of requests as per agreed service levels and provide timely escalations when applicable. This is a permanent full-time opportunity. Candidates from all Canadian regions will be considered, with preference given to those able to work out of our Saskatoon office, which is located on First Nations land.

About You

You are technically savvy and can quickly learn and master new application software. You are an analytical thinker with a strong understanding of business needs and objectives, who has the ability to utilize systems to meet business goals. An effective communicator who can work across departments, and with individuals who have competing priorities. Curious, quick learner who can research and provide support for software and system issues.

You must have:

  • A Bachelor’s in Computer Science, Information Technology or related field
  • Two (2) years of experience in financial services industry and four (4) years of experience in IT
  • Demonstrated experience implementing business applications
  • You possess strong interpersonal and communication skills and are able to build professional business relationships in and outside the Bank
  • You possess a strong commitment to customer satisfaction and teamwork
  • Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until May 5, 2023.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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