Risk Analyst

Risk Analyst

Open to anywhere in Canada

Simplifying banking for Canadians – it’s simple but bold. Here at Innovation Credit Union we reward forward thinking, results driven, digital risk takers who are looking to break barriers in traditional banking.  As a Risk Analyst has a good knowledge of operational risk management practices and possesses an inquisitive and investigative mindset to initiate risk discussions and improve risk mitigation strategies. The ability to plan, prioritize and execute assigned tasks comes naturally to this person.  

A Risk Analyst supports the Manager, Operational Risk with the implementation of the Operational Risk Management Framework; reviews risk registers/event logs; supports the VP, Risk & Compliance with the implementation of the Model Risk Governance Framework for Innovation.  They understand the importance of RCSAs, Operational Risk Taxonomy, Risk Events, Risk Awareness and KRIs.  They are committed to continuous learning and professional development while maintaining knowledge of legislation, regulations, standards and best practices for the effective management of operational risk.  

(WIIFY) What’s in it for you:

  • Competitive Salary
  • Diverse and Inclusive Culture that continues to evolve
  • Flexible work options
  • Strong benefit package
  • Superannuation matched contribution program
  • Wellness Days to create appropriate work/life balance
  • Paid Education opportunities to ensure our members have the most equipped staff helping them
  • A purpose driven organization that focuses on the values of Accountability, Integrity and Respect
  • And lots more reasons to love where you work and what you do

Visit the CAREERS page of our website www.innovationcu.ca to learn more and apply!

Advice Coach

This is a great opportunity to contribute to a dynamic and community-minded organization!

We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)!

The Advice Coach is a subject matter expert and source of support for all aspects of SASCU’s advice/sales programs, skills, and expectations. The Advice Coach reports to the Director, Banking and continually enhances and advances SASCU’s Coaching Program, including being a resource to the Training Department (e.g., classroom training, webinars, supportive communications, job aides). This position leads the ongoing sales management disciplines of coaching (including observational) and on-demand training to sales positions in SASCU’s branches and Contact Centre.

*This is a new position at SASCU, and its accountabilities and the reporting relationship may evolve over the course of an initial one-year pilot. The successful candidate will be integral to the outcome and success of the pilot.

 

What you’ll do:

  • Observe, coach, and develop live interactions to ensure sales staff are following the service program to deliver a consistent experience throughout SASCU branches and the Contact Centre.
  • In collaboration with branch leaders, work to support individual development plans as they relate to sales and service.
  • Support branch leadership through development and provision of ongoing coaching material and ensure alignment with existing sales models.
  • Contribute to the performance review process by providing input into staff performance reviews through regular updates, feedback, and post-coaching debriefs.
  • Collaborate with internal partners (e.g., the Marketing Department) to develop and deliver internal sales campaigns that support business development and growth.
  • Actively and continually seek and identify opportunities for continuous improvement and increased efficiencies; recommend and share ideas for improvements.

 What you’ll bring:

  • A post-secondary degree or diploma is preferred.
  • 4 to 6 years’ experience within financial services and/or sales leadership.
  • Registered as a mutual funds representative or willing to be licensed within a three-month period.

You’re perfect for this role if you have:

  • Knowledge of the features and benefits of lending and investments, including mutual funds.
  • Demonstrated leadership ability, including experience mentoring, coaching, and change management.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.

We invest in our employees by offering:

  • A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, a flexible “Floater Day”, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is a full-time, Monday to Friday position. It an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $1 billion in assets. Learn more at www.sascu.com

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

Mortgage Specialist

Mortgage Specialist

Swift Current and Area

Simplifying banking for Canadians – it’s simple but bold. Here at Innovation Credit Union we reward forward thinking, results driven, digital risk takers who are looking to break barriers in traditional banking.  As a Mortgage Specialist you’ll fully immerse yourself in our cloud-based VeriPark environment, offering doorstep banking options with the flexibility to meet your members unique schedules while having access to collaborative tools & training at your fingertips. Our goal for the future is to promote and maximize the development of our residential mortgage portfolio. To do this we need to get creative… 

If we happened to meet you at a community event, how would you catch our attention? Do you consider yourself to be entrepreneurial, an emerging leader in communications and technology, an influencer or someone who lives for a strong company culture?  This fluid position will require you to be more, but trust usthe rewards are there. Our Mortgage Specialists pride themselves on being relationship & rapport experts with proven success in lending. They work as a team, not competing for commission but to do right by our members as we SERVE. SOLVE. SELL. This role is not a job, it’s a career opportunity with a total compensation package!

Here is what’s in it for you: 

  • Competitive Salary 
  • Diverse and Inclusive Culture that continues to evolve 
  • Flexible work options 
  • Strong benefit package 
  • Superannuation matched contribution program 
  • Wellness Days to create appropriate work/life balance 
  • Paid Education opportunities to ensure our members have the most equipped staff helping them 
  • A purpose driven organization that focuses on the values of Accountability, Integrity and Respect 
  • And lots more reasons to love where you work and what you do 

Visit the CAREERS page of our website www.innovationcu.ca to learn more and apply!

People Specialist

The People Specialist is a digitally capable, creative thought leader who will be leading, developing and maintaining HR functions and programs including but not limited to Recruitment, Onboarding, Engagement, Process improvement and program management. We come to work to simplify banking for all Canadians. That’s our purpose. Somebody who wants to break down the stigma of traditional perceptions of Human Resource professionals and Model, Coach and Care to help create exciting new energy for your team. 

FIRST, (WIIFY) Here is what’s in it for you: 

Competitive Salary

Diverse and Inclusive Culture that continues to evolve

Flexible work options

Strong benefit package

Superannuation matched contribution program

Wellness Days to create appropriate work/life balance

Paid Education opportunities to ensure our members have the most equipped staff helping them

A purpose driven organization that focuses on the values of Accountability, Integrity and Respect

And lots more reasons to love where you work and what you do

What our team is looking for: 

A growth mindset that emulates Model, Coach and Care behaviors in every activity and approach

Solution mindset that feeds inertia

Ambassador who’s willing to promote our team inside and outside organization

Somebody not looking for ‘a job’. Our team and members deserve somebody who thinks bigger than that

Somebody who can work with occasional ambiguity with focus on process evolution

Somebody to sweat the small stuff but also see the big picture. Calm under pressure. And deadline focused

Personality and Energy. A flair for polish

Visit the careers page of our website to learn more and apply!   

SPECIAL PROJECTS AND INITIATIVES OFFICER

Turtleford is looking to add a new member to our team, Special Projects and Initiatives Officer.  If your interested in joining our team and please review details and send us an email.

This position is responsible for coordinating and establishing projects of need within the branch regarding larger scope projects, IT needs and branch needs and development.

We look forward to hearing from you.

 

 

Enterprise Content Management Specialist

Join the Cornerstone Crew!

Enterprise Content Management Specialist – Permanent Full Time – Cornerstone Credit Union (Saskatchewan)

Be Part of Something . . . .

Do you love digital decluttering? Are you organized and do you love empowering teams to improve document processes? If so, we may have the position for you! We are looking for an exceptional team member to join our dynamic and solutions-focused group of IT professionals supporting staff with a commitment to exceptional service.

We are the professionals behind the scenes that help our organization with all their technology needs. We embrace a culture of continuous learning and are adapting to new technological advances. Our team of IT professionals are always evolving and embracing change! If you have a passion for supporting staff and finding new, more efficient ways of doing things, we want you!

We are seeking the best candidate who can handle whatever is thrown their way. We want someone who is driven, sharp, and an adaptable communicator. If it sounds like we expect a lot, we do. We’ve created a “MemberFirst” workplace that we are passionate about.

Reporting to the Manager, Cloud Solutions & Enterprise Security you will work with our operations teams to effectively manage enterprise content and identify opportunities to build out or streamline systems. You will have the opportunity to make meaningful change by eliminating redundant solutions and maximizing investments in existing solutions. You will have the opportunity to build out cutting edge solutions for information management that consider the protection, integrity, and security of the credit union’s electronic data.

What you will be focusing on . . . .

  • Managing the enterprise instances of OnBase and SharePoint Online.
  • Working with records management to apply classification and retention schedules
  • Build information architecture designs
  • Proposing and presenting recommendations for solutions
  • Build a roadmap for Enterprise Content Management
  • Deliver user training on system best-practices
  • Collaborate with others to manage the design, implementation, development, documentation, and maintenance of the credit union’s Enterprise Content Management Systems
  • Work collaboratively with operations teams to understand document processes and design automations to replace manual work, which will empower teams to focus on value-add activities.
  • Create specifications and business process documentation for required APIs and code-development for advanced automations.
  • Provide Tier 3 support effectively serving our internal members
  • Develop, document, communicate and enforce a policy for enterprise content management

What we are looking for . . . .

To be considered for our Enterprise Content Management Specialist position, you must have:

  • Post-secondary education in Computer Science, Information Systems or Business
  • A minimum of 5 + years of managing or system administration experience with SharePoint and/or Hyland Onbase ECM technologies, or an equivalent combination of education or experience
  • Advanced knowledge of Microsoft SharePoint Online and/or Hyland OnBase is preferred and will be a requirement to obtain certification within 2 years
  • Experience with Information Architecture and Process Automation experience is an asset
  • Agile/Scrum certification is an asset
  • Advanced analytical and creative problem-solving skills
  • A highly self-motivated and directed individual
  • A proven dedication to providing quality member service, while valuing teamwork, yet also having the ability to work independently
  • A thinker who is always looking to improve things with the ability to clearly express their ideas
  • A proven task manager who is able to organize and prioritize

If you already know about the features and benefits of a credit union that’s an extra bonus!

A commitment to continuous learning and development is an important part of being on our team, as well as taking pride in caring for our internal members and providing top-notch member service!

We Say We Care, and We Mean It ♥

We offer a competitive total compensation package that includes a great employee benefits program, matched pension contributions along with wellness and employment perks! We also offer an incentive program that rewards employees for outstanding individual performance!

The salary will reflect your experience and qualifications. Union membership may be necessary depending upon location of work. For the right candidate, the opportunity exists for remote work (within Saskatchewan only).

Cornerstone Credit Union has been named one of Saskatchewan’s Top employers for 2022! This is the 6th consecutive year we have received this recognition. We are a caring and compassionate organization; our Cornerstone family is fun, inclusive, supportive, and respectful. Wouldn’t you want to be a part of that!

Check out our website at www.cornerstonecu.com

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://cornerstonecu.prevueaps.com/jobs/237676-37571.html

Manager, Brand

Manager, Brand – Any Branch

Join the Cornerstone Crew!

Be Part of Something . . . .

Cornerstone Credit Union is looking for a leader, who is passionate about improving the well-being of our members, our employees and the communities we serve, to join our team as the Manager, Brand.

Reporting to the Director, Strategy & Brand, the Manager, Brand will analyze customer insights, consumer trends, market analysis and marketing best practices to build successful strategies. This position develops and directs business activities, to the team, related to the design, development and implementation of Cornerstone Credit Union’s marketing plan. The incumbent will own product development and market segmentation. The Manager, Brand is responsible for the development and design of our corporate brand that will improve awareness and drive business to the credit union. Work collaboratively with team members and departments to deliver professional marketing programs that effectively and accurately communicates defined objectives and business goals.

Your key responsibilities will include:

  • Build a coaching culture to support a team of specialists to solve their own problems, make their own decisions and own their personal development. Provide your team with experiential learning opportunities.
  • Support the development and messaging of the brand narrative ensuring consistent alignment to Cornerstone Credit Union brand, vision, purpose, values and strategies.
  • Develop, execute and manage marketing programs and campaigns utilizing data to provide members with advice and financial literacy in the moment the members need it. Develop campaign reports and data analysis to monitor growth, member loyalty and overall campaign success.
  • Lead the planning and implementation of our member or general market research initiatives. Analyze primary and secondary research, prepare recommendations for action and execute approved plan to improve the overall brand experience for our members.
  • Stay current on market trends and competitive activity.
  • Lead the development of department budgets and tactical plans and monitor performance in relation to budget and plans.

What we are looking for . . . .

The ideal candidate will have post-secondary education in Marketing and/or Communications plus 5 to 7 years of job-related experience in marketing, brand strategy or digital media or an equivalent combination of education and experience.

The incumbent must have a proven ability to work cross-functionally, be a creative thinker and problem solver, possess effective communication skills, have project management experience with a solid understanding of project management principles and techniques, and be an analytical thinker who is able to identify long-term opportunities and trends.

If you already know about the features and benefits of a credit union that is an extra bonus!

A commitment to continuous learning and development is an important part of being on our team as well as taking pride in caring for our internal members and providing top-notch member service!

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://cornerstonecu.prevueaps.com/jobs/236718-37571.html

Clearing & Settlement Manager

Clearing and Settlement Manager

The Company:

First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide our employees the opportunity to advance in their career.

First Nations Bank of Canada is seeking a Manager, Clearing and Settlement.  This position is a subject matter expert supporting internal and external clients as it relates to clearing and settlement while ensuring adherence to the rules set out by Canadian Payments Association and minimizing losses to the Bank.  They will oversee the daily clearing and reconciliation processes for the Bank.

Location: This position is a Monday through Friday work week and has the option to be based in Saskatoon Head Office or one of our branch locations with the flexibility to work remotely, in the office or a hybrid of the two.

Responsibilities:

  • Follow and keep up to date with all related regulatory and legislative
  • Oversee and as required perform the duties of the Clearing Operation staff including decision to pay (rejects), performing returns, authorize outgoing and incoming wires, support for customer AFT, trace requests, processing of NSF and chargebacks, action fraud alerts, and verify and balance all incoming and outgoing transactions including but not limited to wires, bill payments, POS and ATM, EMT, and Interac Online Payments
  • Identify and recommend process improvement
  • Ensure productivity standards that are held with internal and external providers are consistently achieved and Service Level Agreements are met or exceeded
  • Evaluate and recognize indicators that would identify possible Fraud/Money Laundering situations
  • Liaise with internal and external agencies including customers, branches, Central 1 and other Financial Institution
  • Ensuring daily work and reports are completed thoroughly for auditing purposes
  • Ensure clearing rules are adhered to, resulting in no loss of income to the organizations and also giving the best service to our member and clients
  • Mentor, coach and motivate the clearing staff. Ensures they have the skills, knowledge, and resources to perform all aspects of their job successfully

Here’s the background and skills we think will make you successful:

  • Minimum 3 years of related experience in a financial institution
  • Good knowledge of basic accounting principles and understand reconciliation processes
  • Strong knowledge of the Canadian Payments Associations rules (CPA)
  • Experience with core banking systems (experience with Fiserv DNA would be ideal)
  • Experience with clearing and settlement system (experience with Central 1 systems would be ideal)
  • Sound judgement with good investigative, research and problem-solving skills
  • Strong service quality experience with excellent interpersonal and communication skills (written and verbal)
  • High level of accuracy and attention to detail
  • Management level experience with an aptitude for team building and providing top-notch customer service
  • Ability to multi-task and meet daily deadlines in a fast-paced environment
  • Ability to exercise initiative and tact
  • Ability to accept and embrace change

 Please submit your cover letter and resume to: hr@fnbc.ca 

 We thank all candidates for their interest, only those selected for an interview will be contacted.

MEMBER SERVICE REPRESENTATIVE – POSITION AVAILABLE

We are looking for a new team member!

 

PRIMARY PURPOSE OF POSITION

The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.

Understanding that the development of the Member Service Representative (MSR) will transition through Trainee to Senior Member Service Representative.  Key Responsibility areas, requirements and expectations will differ depending on the time in position, learning and development of the MSR.

 

KEY RESPONSIBILITY AREA(S)

Trainee

  • Routine transactional services
  • Identifies basic member needs
  • Promotes products and services to meet needs
  • Responds to enquiries to others as appropriate
  • Practices and follows procedures until standard
  • Continued learning
  • Basic skill knowledge and development
  • Balances cash and daily transactions
  • Under direct supervision
  • Other duties and learning as assigned

Member Service Representative

  • Support the credit union’s business strategy through the provision of personal service to members
  • Develop and maintain effective member relationships.
  • Under direct and general supervision.
  • Provide routine transactional services and responds as learning permits to more complex matters and service requirements.
  • Recognizes member needs and promotes and cross sells credit union deposit services to members.
  • Continued learning

With advanced learning:

  • Performs a variety of duties relating to the promotion and sale of deposit products and services, such as registered products, term deposits, safety deposit boxes and card products.
  • Processes new accounts and account closure requests.
  • Continues with processing member transactions, learns and understands money orders, certified Cheques, managers trust Cheques, foreign and domestic exchange and Cheque cashing.
  • Other duties and learning as assigned.

 

SENIOR MEMBER SERVICE REPRESENTATIVE

  • General and minimal supervision
  • Acts as work leader to team engaged in similar functions
  • Provides training and orientation to new MSR’s in accordance with established training guidelines
  • Provides updates to team of new and revised procedures and policies.
  • Resolves non routine problems, enquiries and member complaints referred by team members.
  • Provides some input when asked into appraisals and performance of staff.
  • Organizes and schedules teller activities to ensure a smooth flow of work and frontline services delivery.
  • Assists with a variety of administrative activities including maintenance of dormant accounts and production of month end reports.
  • Orders and maintains cash supplies, balances and reconciles general ledger accounts.
  • May perform a variety of routine administrative and branch support activities.
  • Recognizes member needs and promotes and cross sells credit union deposit services to members by explaining basic credit union products and services, refers more complex requests for information and assistance to appropriate branch staff.
  • Other duties and learning as assigned.

 

OWNERSHIP OF POSITION

 

  • To Train, support and provide relief, when needed within organization.
  • To participate and provide input on position to all levels of meetings held.
  • To NOT perform functions for immediate family and close relations.
  • To work as a team player for Turtleford Credit Union.
  • To accept and be willing to take on duties as assigned by management.

 

DECISION MAKING AND FREEDOM TO ACT

 

Under general supervision, guided by established standards and procedures. To have the use of good judgement for normal decision making.

 

CORE SKILLS FOR POSITION

 

  • Flexibility
  • Interpersonal Skills
  • Computer/Technical Literacy
  • Adaptability
  • Communication Skills

 

 

 

 

 

 

BEHAVIOURS

 

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

:

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Training: interested in continued development of self and role, continued learning.

 

BENCHMARKS

LEVEL ONE MSR

–       Year of Learning

–       ATM Balancing

–       Night Depository

–       Cash Holdings

–       Initial Courses

–       Products and Services

–       Tracking of Development

–       Opening and Closing Accounts

–       Member Direct

–       Card Services

–       Online Banking

–       Balancing

–       Outage Review and Searching

–       Phone Etiquette

–       Service Delivery

–       Timelines

–       Confidence Building

–       Success of Follow up

–       Learning about Referrals

–       Art of conversation

–       Understanding Needs

–       Daily Balancing

–       Member Service

–       Adherence to Policy, Procedures, Processes and Legislated Requirements

–       Privacy

 

 

LEVEL TWO MSR

–       Continued Development

–       Support of Junior / Learning Team Members

–       Learning Daily Duties / Reports and requirements

–       Cross Training on duties Senior MSR Preforms

–       Investment Learning

–       Advanced inquiries learning, to help the membership

–       Problem Solving

–       Confidence Evolving

–       Follow up requirements

–       Cold Calls

–       Monthly reporting

–       Clean Up / System Requirements

–       Advanced Product Knowledge

–       Referrals to Investment Team

–       Selling / Business Development

–       Daily Balancing

–       Member Service

–       Adherence to Policy, Procedures, Processes and Legislated Requirements

–       Privacy

–       Ordering Introduction

SENIOR MSR

–       Advanced Training

–       Development of Team

–       Training of Team

–       Implementation of new requirements

–       Learning and cross training with Team Lead to ensure cross training and development continues for themselves, team and succession planning for Team Lead position.

–       Introduction to Coaching

–       Advanced Problem Solving

–       Treasury

–       Cash Holdings

–       Ordering

–       Maintaining Member Service Standards

–       Advanced Problem Solving

–       High Level Member Service

–       Setting the service standard

–       Holding team accountable for their actions

–       Maintaining a positive work environment

–       Adherence to Policy, Procedures, Processes and Legislated Requirements

–       Privacy

 

 

 

 

Learning & Development Manager

Lloydminster or Saskatoon, SK

Synergy Credit Union is a people-inspired Credit Union with ambitious goals. We endeavour to deliver amazing financial experiences, earn our customers’ (“members’) trust, grow our relationships, and build sustainable communities.

We exist to help our members achieve their financial goals by understanding their needs and delivering exceptional service in modern, convenient, and secure ways. We empower our members by sharing our experience and tools, so they can make robust plans through each stage of life.

We are seeking a pioneering, collaborative, and results-oriented team member to join us in a brand-new role for our organization. As the Learning & Development Manager, you are at the heart of Synergy’s learning culture. You are responsible for developing and implementing our organizational learning effectiveness strategy, and have a crucial role in the learning and development of our staff.

Areas of responsibility and influence include employee engagement, change management, performance management, succession planning, and learning strategies. This role will lead continuous improvement initiatives that directly impact the employee experience, engagement, workforce planning, recognition, and succession/career path planning. All activities are anchored in accessibility, equity, diversity, and inclusion, as well as psychological health and safety.

This role works closely with our leaders and teams involved with training to advocate for a long-term focus on creating an exemplary workplace culture; and measure the impact and effectiveness of all activities in the pursuit of this focus.

Additionally, you will:

  • Perform an end-to-end assessment of Synergy’s learning programs and identify opportunities throughout to ensure a well-rounded talent pipeline and exceptional employee experience.
  • Oversee the delivery of ongoing and routine programming, such as products and services training.
  • Participate in project intake and discovery processes when a learning or training component is identified to help determine priorities and support the change management a project will typically require.
  • Research and monitor key talent and change management trends, providing analysis and recommendations to ensure continuous and responsive improvements.
  • Develop and utilize reports and analytics to measure effectiveness of learning and development efforts. Demonstrate alignment to or capture misalignment to organizational goals.
  • Build and maintain strong working relationships with internal training content developers and leaders to deliver effective programming across the entire organization.
  • Monitor budget and resources to ensure we have the money, time, and climate for maximum effectiveness.
  • Develop content or oversee the development of content, including sustainment activities.
  • Manage the deployment of platforms and courses, including vendor management.

What you will need for this role:

  • A degree or diploma in adult learning, instructional design, or related field (Master’s is an asset).
  • At least seven years of experience highlighting a combination of strategy planning, program management, instructional design, facilitation, and reporting. Note: An equivalent combination of education and experience will be considered.
  • Must have a strong knowledge of change management. Education in this area is an asset.
  • Desire to contribute progressive workplace thought leadership and learning culture.
  • Experience with sales environment is an asset, as is experience in financial services.
  • Tech savviness and a love for technology.
  • Outstanding communication skills paired with thoughtful design and delivery of messages.
  • Ability to hold accountability of internal and external partners.

What do we offer?

We were named one of Saskatchewan’s Top Employers for the 5th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team. We offer:

  • Preferred rates on our products and services
  • Benefits and pension, from day one
  • Competitive salary
  • Investment in your professional development
  • Community involvement

If the above describes you, we want to hear from you. Submit your cover letter and resume to careers@synergycu.ca. Please quote competition #226201 in the Subject Line. This position will be posted until a suitable candidate is hired.

More details:

  • Position reports to the Manager of Human Resources Services
  • Hours: 37.5 hours weekly. Permanent full-time.
  • This position will be required to travel. Successful candidate must have access to reliable transportation.

(Hybrid Work Arrangement or Remote Work Arrangement considered for ideal candidate)

A little more about us:

At Synergy, our members are owners who profit when we do and who get a say in how we are run. We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships; and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 25,000 members and have reached over $2.16 billion in assets.

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

Synergy aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

Find out more about us!  https://www.youtube.com/user/SynergyCreditUnion

www.synergycu.ca

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