Occupation Types: Other

Clearing & Settlement Manager

Clearing and Settlement Manager

The Company:

First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide our employees the opportunity to advance in their career.

First Nations Bank of Canada is seeking a Manager, Clearing and Settlement.  This position is a subject matter expert supporting internal and external clients as it relates to clearing and settlement while ensuring adherence to the rules set out by Canadian Payments Association and minimizing losses to the Bank.  They will oversee the daily clearing and reconciliation processes for the Bank.

Location: This position is a Monday through Friday work week and has the option to be based in Saskatoon Head Office or one of our branch locations with the flexibility to work remotely, in the office or a hybrid of the two.

Responsibilities:

  • Follow and keep up to date with all related regulatory and legislative
  • Oversee and as required perform the duties of the Clearing Operation staff including decision to pay (rejects), performing returns, authorize outgoing and incoming wires, support for customer AFT, trace requests, processing of NSF and chargebacks, action fraud alerts, and verify and balance all incoming and outgoing transactions including but not limited to wires, bill payments, POS and ATM, EMT, and Interac Online Payments
  • Identify and recommend process improvement
  • Ensure productivity standards that are held with internal and external providers are consistently achieved and Service Level Agreements are met or exceeded
  • Evaluate and recognize indicators that would identify possible Fraud/Money Laundering situations
  • Liaise with internal and external agencies including customers, branches, Central 1 and other Financial Institution
  • Ensuring daily work and reports are completed thoroughly for auditing purposes
  • Ensure clearing rules are adhered to, resulting in no loss of income to the organizations and also giving the best service to our member and clients
  • Mentor, coach and motivate the clearing staff. Ensures they have the skills, knowledge, and resources to perform all aspects of their job successfully

Here’s the background and skills we think will make you successful:

  • Minimum 3 years of related experience in a financial institution
  • Good knowledge of basic accounting principles and understand reconciliation processes
  • Strong knowledge of the Canadian Payments Associations rules (CPA)
  • Experience with core banking systems (experience with Fiserv DNA would be ideal)
  • Experience with clearing and settlement system (experience with Central 1 systems would be ideal)
  • Sound judgement with good investigative, research and problem-solving skills
  • Strong service quality experience with excellent interpersonal and communication skills (written and verbal)
  • High level of accuracy and attention to detail
  • Management level experience with an aptitude for team building and providing top-notch customer service
  • Ability to multi-task and meet daily deadlines in a fast-paced environment
  • Ability to exercise initiative and tact
  • Ability to accept and embrace change

 Please submit your cover letter and resume to: hr@fnbc.ca 

 We thank all candidates for their interest, only those selected for an interview will be contacted.

MEMBER SERVICE REPRESENTATIVE – POSITION AVAILABLE

We are looking for a new team member!

 

PRIMARY PURPOSE OF POSITION

The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting the products and services of the credit union.

Understanding that the development of the Member Service Representative (MSR) will transition through Trainee to Senior Member Service Representative.  Key Responsibility areas, requirements and expectations will differ depending on the time in position, learning and development of the MSR.

 

KEY RESPONSIBILITY AREA(S)

Trainee

  • Routine transactional services
  • Identifies basic member needs
  • Promotes products and services to meet needs
  • Responds to enquiries to others as appropriate
  • Practices and follows procedures until standard
  • Continued learning
  • Basic skill knowledge and development
  • Balances cash and daily transactions
  • Under direct supervision
  • Other duties and learning as assigned

Member Service Representative

  • Support the credit union’s business strategy through the provision of personal service to members
  • Develop and maintain effective member relationships.
  • Under direct and general supervision.
  • Provide routine transactional services and responds as learning permits to more complex matters and service requirements.
  • Recognizes member needs and promotes and cross sells credit union deposit services to members.
  • Continued learning

With advanced learning:

  • Performs a variety of duties relating to the promotion and sale of deposit products and services, such as registered products, term deposits, safety deposit boxes and card products.
  • Processes new accounts and account closure requests.
  • Continues with processing member transactions, learns and understands money orders, certified Cheques, managers trust Cheques, foreign and domestic exchange and Cheque cashing.
  • Other duties and learning as assigned.

 

SENIOR MEMBER SERVICE REPRESENTATIVE

  • General and minimal supervision
  • Acts as work leader to team engaged in similar functions
  • Provides training and orientation to new MSR’s in accordance with established training guidelines
  • Provides updates to team of new and revised procedures and policies.
  • Resolves non routine problems, enquiries and member complaints referred by team members.
  • Provides some input when asked into appraisals and performance of staff.
  • Organizes and schedules teller activities to ensure a smooth flow of work and frontline services delivery.
  • Assists with a variety of administrative activities including maintenance of dormant accounts and production of month end reports.
  • Orders and maintains cash supplies, balances and reconciles general ledger accounts.
  • May perform a variety of routine administrative and branch support activities.
  • Recognizes member needs and promotes and cross sells credit union deposit services to members by explaining basic credit union products and services, refers more complex requests for information and assistance to appropriate branch staff.
  • Other duties and learning as assigned.

 

OWNERSHIP OF POSITION

 

  • To Train, support and provide relief, when needed within organization.
  • To participate and provide input on position to all levels of meetings held.
  • To NOT perform functions for immediate family and close relations.
  • To work as a team player for Turtleford Credit Union.
  • To accept and be willing to take on duties as assigned by management.

 

DECISION MAKING AND FREEDOM TO ACT

 

Under general supervision, guided by established standards and procedures. To have the use of good judgement for normal decision making.

 

CORE SKILLS FOR POSITION

 

  • Flexibility
  • Interpersonal Skills
  • Computer/Technical Literacy
  • Adaptability
  • Communication Skills

 

 

 

 

 

 

BEHAVIOURS

 

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

:

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Training: interested in continued development of self and role, continued learning.

 

BENCHMARKS

LEVEL ONE MSR

–       Year of Learning

–       ATM Balancing

–       Night Depository

–       Cash Holdings

–       Initial Courses

–       Products and Services

–       Tracking of Development

–       Opening and Closing Accounts

–       Member Direct

–       Card Services

–       Online Banking

–       Balancing

–       Outage Review and Searching

–       Phone Etiquette

–       Service Delivery

–       Timelines

–       Confidence Building

–       Success of Follow up

–       Learning about Referrals

–       Art of conversation

–       Understanding Needs

–       Daily Balancing

–       Member Service

–       Adherence to Policy, Procedures, Processes and Legislated Requirements

–       Privacy

 

 

 LEVEL TWO MSR

–       Continued Development

–       Support of Junior / Learning Team Members

–       Learning Daily Duties / Reports and requirements

–       Cross Training on duties Senior MSR Preforms

–       Investment Learning

–       Advanced inquiries learning, to help the membership

–       Problem Solving

–       Confidence Evolving

–       Follow up requirements

–       Cold Calls

–       Monthly reporting

–       Clean Up / System Requirements

–       Advanced Product Knowledge

–       Referrals to Investment Team

–       Selling / Business Development

–       Daily Balancing

–       Member Service

–       Adherence to Policy, Procedures, Processes and Legislated Requirements

–       Privacy

–       Ordering Introduction

 SENIOR MSR

–       Advanced Training

–       Development of Team

–       Training of Team

–       Implementation of new requirements

–       Learning and cross training with Team Lead to ensure cross training and development continues for themselves, team and succession planning for Team Lead position.

–       Introduction to Coaching

–       Advanced Problem Solving

–       Treasury

–       Cash Holdings

–       Ordering

–       Maintaining Member Service Standards

–       Advanced Problem Solving

–       High Level Member Service

–       Setting the service standard

–       Holding team accountable for their actions

–       Maintaining a positive work environment

–       Adherence to Policy, Procedures, Processes and Legislated Requirements

–       Privacy

 

 

 

 

Learning & Development Manager

Lloydminster or Saskatoon, SK

Synergy Credit Union is a people-inspired Credit Union with ambitious goals. We endeavour to deliver amazing financial experiences, earn our customers’ (“members’) trust, grow our relationships, and build sustainable communities.

We exist to help our members achieve their financial goals by understanding their needs and delivering exceptional service in modern, convenient, and secure ways. We empower our members by sharing our experience and tools, so they can make robust plans through each stage of life.

We are seeking a pioneering, collaborative, and results-oriented team member to join us in a brand-new role for our organization. As the Learning & Development Manager, you are at the heart of Synergy’s learning culture. You are responsible for developing and implementing our organizational learning effectiveness strategy, and have a crucial role in the learning and development of our staff.

Areas of responsibility and influence include employee engagement, change management, performance management, succession planning, and learning strategies. This role will lead continuous improvement initiatives that directly impact the employee experience, engagement, workforce planning, recognition, and succession/career path planning. All activities are anchored in accessibility, equity, diversity, and inclusion, as well as psychological health and safety.

This role works closely with our leaders and teams involved with training to advocate for a long-term focus on creating an exemplary workplace culture; and measure the impact and effectiveness of all activities in the pursuit of this focus.

Additionally, you will:

  • Perform an end-to-end assessment of Synergy’s learning programs and identify opportunities throughout to ensure a well-rounded talent pipeline and exceptional employee experience.
  • Oversee the delivery of ongoing and routine programming, such as products and services training.
  • Participate in project intake and discovery processes when a learning or training component is identified to help determine priorities and support the change management a project will typically require.
  • Research and monitor key talent and change management trends, providing analysis and recommendations to ensure continuous and responsive improvements.
  • Develop and utilize reports and analytics to measure effectiveness of learning and development efforts. Demonstrate alignment to or capture misalignment to organizational goals.
  • Build and maintain strong working relationships with internal training content developers and leaders to deliver effective programming across the entire organization.
  • Monitor budget and resources to ensure we have the money, time, and climate for maximum effectiveness.
  • Develop content or oversee the development of content, including sustainment activities.
  • Manage the deployment of platforms and courses, including vendor management.

What you will need for this role:

  • A degree or diploma in adult learning, instructional design, or related field (Master’s is an asset).
  • At least seven years of experience highlighting a combination of strategy planning, program management, instructional design, facilitation, and reporting. Note: An equivalent combination of education and experience will be considered.
  • Must have a strong knowledge of change management. Education in this area is an asset.
  • Desire to contribute progressive workplace thought leadership and learning culture.
  • Experience with sales environment is an asset, as is experience in financial services.
  • Tech savviness and a love for technology.
  • Outstanding communication skills paired with thoughtful design and delivery of messages.
  • Ability to hold accountability of internal and external partners.

What do we offer?

We were named one of Saskatchewan’s Top Employers for the 5th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team. We offer:

  • Preferred rates on our products and services
  • Benefits and pension, from day one
  • Competitive salary
  • Investment in your professional development
  • Community involvement

If the above describes you, we want to hear from you. Submit your cover letter and resume to careers@synergycu.ca. Please quote competition #226201 in the Subject Line. This position will be posted until a suitable candidate is hired.

More details:

  • Position reports to the Manager of Human Resources Services
  • Hours: 37.5 hours weekly. Permanent full-time.
  • This position will be required to travel. Successful candidate must have access to reliable transportation.

(Hybrid Work Arrangement or Remote Work Arrangement considered for ideal candidate)

A little more about us:

At Synergy, our members are owners who profit when we do and who get a say in how we are run. We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships; and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 25,000 members and have reached over $2.16 billion in assets.

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

Synergy aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

Find out more about us!  https://www.youtube.com/user/SynergyCreditUnion

www.synergycu.ca

Manager, Procurement and Vendor Management

At Conexus, it’s not what we do, it’s how we do it.

Are you ready to make a move and work for a company who puts the financial well-being of its members first? It’s not just something we say at Conexus. It’s a promise delivered by our 900 employees each day. We are passionate about our members’ financial health, and our employees reflect that passion. At Conexus it’s about more than conducting a banking transaction, it’s about providing members with insightful content, tools, advice and products that help them look at their financial choices in new ways. We do this by keeping it simple and lending an ear to each member’s individual needs throughout Saskatchewan.

Our employees are authentic, bold, creative, and responsible. They are the reason we consistently deliver outstanding member experiences. They’re more than just individuals who come to work each day, each employee is a vital part of Conexus.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture 

We’re looking for an innovative professional who has a real connection with people and excels at building relationships to come on board as our Manager, Procurement and Vendor Management. In this role, you will report directly to the Chief Transformation Officer, and will be responsible for leading the procurement office, supporting our ability to deliver sustainable value to our members through strategic partnerships with third party suppliers. You will ensure that we are receiving value for our members’ money through our external partnerships.

How you’ll be spending your time 

     Procurement Management

  • Working closely with internal business leads to develop creative and cost-effective procurement strategies to meet identified business needs. This includes determining the optimal sourcing methodology in keeping with policy, risk appetite, identified requirements, and market dynamics.
  • Facilitating an end-to-end strategic sourcing process that includes working with business leads on selection criteria, pre-qualification, decision matrices, related documents, managing selection processes/competitions, and facilitating complex evaluations. Ensuring the overall integrity of the process throughout.
  • In partnership with internal business leads and subject matter experts, establishing standards and metrics by which to assess risk and ensure risk aligned due diligence requirements are established.
  • Developing negotiation plans and advise/assist business leads with the process of negotiating and contracting, ensuring critical business needs are defined, understood and met, while maintaining focus on cost efficiency and risk management for Conexus. Critically review draft contracts, securing legal services as required in a coordinated, cost-effective manner.
  • Performing ongoing market research and analysis to understand the supplier marketplace, delivery trends, and negotiation opportunities for material outsourcing services or products.
  • Promoting a culture of fairness, transparency, and responsible spending with respect to procurement, ensuring compliance with sourcing and financial policies and procedures to manage risks.

     Continuous Vendor Management

  • Developing and implementing a consistent onboarding process to ensure that new third party suppliers are familiar with the Conexus values, purpose, strategy and how we work together.
  • In partnership with internal business leads, establishing standards/metrics by which to assess the performance of third-party suppliers.
  • Determining an appropriate review cycle for each relationship based on the materiality of the relationships, and the inherent risks associated with the partnership and the services being delivered.
  • Working with business leads to identify actions and strategies that can be used to manage risks in each vendor relationship, as well as key indicators that may point to the need for intervention.
  • Developing and implementing consistent, repeatable processes for business leaders to carry out regular engagement reviews in partnership with the Procurement/VM office. This includes assessing the performance of vendors versus requirements, assessing ongoing risk levels, and triggering remediation plans where results are below expectations.
  • Facilitate business stakeholders in building and maintaining long-term relationships with vendors and suppliers to ensure a foundation of trust, good will and reciprocity.

     Processes, Policies and Reporting

  • Recommending and developing policies, procedures and guidelines for delivering a centralized, cost-effective procurement process for Conexus aligned with organizational decision-making guidelines, enterprise architecture, risk appetite and strategy.
  • Using a centralized portfolio management approach to provide continual oversight and management of the overall vendor ecosystem at Conexus. Act as the “office of record” for all third-party contracts and records. Provide periodic reports on the portfolio, overall supplier performance and contract status.
  • Providing information and analysis to support the preparation of both regular and ad hoc reports such as ESG disclosures, internal audits, annual reports, etc.
  • Maintaining procurement/vendor management policies, forms, applications and frameworks.
  • Working closely with the ERM office to ensure that a risk-based approach is applied across the portfolio and that material outsourcing risks are managed accordingly.

     Senior Leadership 

  • Leading a team, if required, to fulfill the requirements of a procurement and vendor management office.
  • Modeling leadership that drives exceptional business performance and is reflective of Conexus values and desired culture.
  • Developing strong working relationships with leaders across Conexus, to ensure a collaborative approach to sourcing and vendor management.
  • Leading the development and deployment of communication and learning plans for Conexus leaders to ensure broad understanding of the organizational approach to procurement and vendor management and their responsibilities within.
  • Aligning, coordinating and executing all budget related and business planning activities required by the organization.
  • As a representative of Conexus, liaise with external vendors, key stakeholders, system partners, external organizations, community partners and government officials accordingly.

The way people describe you 

  • You are self-aware and have a high level of emotional intelligence.
  • You are an authentic and transparent person and use this skill to help you build relationships.
  • You are committed to innovation driven by curiosity.
  • You have a growth mindset and consider matters at an enterprise level.
  • You have a solid understanding of Business, Data & Financial Acumen with a demonstrated understanding of how to use the most relevant information in making business decisions.
  • You have demonstrated ability to effectively prioritize work supported through expert levels of time management and organizational skills.
  • You have demonstrated ability to effectively empower teams through development of technical competence and organizational clarity.

The experience you bring 

  • 5-7+ years of experience in procurement planning, sourcing execution, contract negotiation and management, vendor performance and third-party risk management, operational procurement and invoicing and payments.
  • Demonstrated expertise in strategic thinking, business case development, project management, advanced negotiation, conflict resolution, and presentation and facilitation.
  • Related designations such as Supply Chain Management Professional (SCMP) preferred.
  • Knowledge of the market and industry intelligence.
  • Demonstrated ability to interact in a cross-functional environment with all levels of management.
  • Knowledge and sound understanding of the credit union system.
  • Knowledge and sound understanding of Conexus’ policy framework.
  • Knowledge and demonstrated competence in people leadership and understanding of cultural impacts.
  • Awareness of key areas within the Credit Union Act & Regulations that impact procurement.
  • Awareness of procurement related key areas within the CUDGC Standards of Sound Business Practices, including the Credit Union Deposit Guarantee Corporation Guideline (2018-02) Outsourcing of Business Activities, Functions and Processes.
  • Post-secondary degree in a relevant or related field or a relevant combination of experience and education.
  • Contract and/or legal experience would be an asset.

Salary Range

$98,000 – $140,000 with 16% Short Term Incentive Target

What you get in return

Our team works tirelessly to ensure the financial success of each of our members. We think such dedication deserves recognition. That’s why we’re proud to offer some of the most competitive job perks of any employer around. Come, join our crew, and find out just how sweet the rewards can be:

  • Competitive compensation and benefits package
  • Industry leading work-life balance and rewards
  • Formal and informal employee development
  • Meaningful work that makes a real difference in our members’ lives

So, what do you think – does this sound like you? Do you think you’re the right fit for Conexus and can rock this role? If you do, and you have the qualifications outlined above, then we encourage you to apply now. If you have questions about this position, please contact Carmen at carmen.gray@conexus.ca.

Information Governance Lead

The Information Governance Lead is accountable the operation of the Information Governance function, overseeing information governance and management functions.
An Information Governance Lead does the following:
  • Data Definitions and Rules Management
    • Maintains a deep understanding of the business and its data needs to assist with change impact analysis and to ensure data definitions and rules accurately reflects the business needs.
  • Data Controls and Metrics Management
    • Ensures the appropriate system and process data controls are in place or gaps identified to ensure the level of data quality expected by the business.
    • Ensures appropriate metrics are identified to assess data health and identify the risks when these controls are not being effective or are missing.
  • DTGC Support and Reporting
  • Responsible for escalating data risks and issues to the DTGC and ensure decisions are documented and communicated.
  • Acts as a liaison between DTGC and Information Governance Agile team as required.
Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Executive Assistant

Open to Any Location in Saskatchewan
(ability to work remotely from your home office)

Annual Salary: $67,013 – $83,766

THE COMPANY: Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION:   Innovation Credit Union has a bold ambition – to be the most digital, member-centric organization in our industry. We are on a journey to fully leverage the efficiencies available in the Microsoft O365 Suite of products. To ensure our success, we are looking for an Executive Assistant to join our team.  This individual will partner with the Executive leadership team and will be relied upon to support, research, analysis, presentation development and project work.

Reporting to the Chief People and Governance Officer this position provides an advanced level of complex and confidential administrative, communication, digital and analytical support to the Board of Directors, Executive Leadership Team and other areas of the organization where required.

At Innovation Credit Union an Executive Assistant does the following:

  • Provide accurate, timely and efficient admirative support to the Executive and Senior Leadership Team.
  • Prioritize and perform moderately complex and confidential support and analysis functions to produce a variety of documents such as correspondence, research, presentations, meeting preparation and minutes and maintenance electronic files.
  • With high attention to detail and accuracy, you will be responsible for proofreading and/or editing management reports to ensure quality and professionalism.
  • Advanced knowledge in the use of Microsoft 365 suite of products with special attention on Teams, SharePoint, PowerPoint, Planner, Forms & Stream.
  • Ability to demonstrate leadership through identifying and creating efficiencies in processes through digitalization, elimination and or improved process.
  • Familiar with principles and practices of Agile.
  • Responsible to work with assigned Leads for co-ordination, agenda building, distribution and minutes for all Management Committee Meetings.
  • Partner with the Governance Specialist to provide quality and timely administrative support to the Board of Directors.
  • Efficient in event and travel management.
  • Responsible for administration of the Government Lobby Registries.
  • In partnership with Marketing and Retail teams, identify and facilitate opportunities for Executive to build relationships with members and community.

What do you need to have to apply?

  • Grade 12 Diploma plus formal diploma or degree in administration, business or related.
  • Certification in Microsoft 365 or equivalent experience.
  • Knowledge of the organization, the credit union system and co-operative and principles required.
  • You have professional written and interpersonal skills when communicating with team members.

And most importantly, you are a curious and dedicated team player, with a high level of accountability and attention to detail, who is looking for a high-paced career in one of Canada’s most exciting Credit Unions!

UI/UX Designer

Innovation Credit Union has a bold ambition – to be the most digital, member-centric organization in our industry. We are on a journey to modernize our marketing with investments in new platforms like Adobe Experience Manager. To ensure our success, we are looking for UI/UX designer to join our team. This individual will deliver innovative concepts and design standards to ensure cross-site consistency and will drive digital transformation to simplify the experience for our credit union members.

Reporting to the VP, Int Marketing/Data Analytics, the UI/UX Designer is a user experience evangelist and creative problem solver. This individual has a functional understanding of coding and transferring the brand’s strengths and personality seamlessly throughout the interface of a product. The UI/UX Designer brings a wealth of knowledge to our collaborative multi-disciplinary marketing team and provides expertise in mobile and responsive design, visual design programs (such as Adobe Photoshop), and animation and video content for a variety of mediums.

A UI/UX Designer does the following:

  • Define and deliver design components and deliverables including wireframes, mock-ups, user workflows, and interaction rules by working collaboratively with key team members within an agile and iterative design and development environment where timely delivery of design deliverables is critical
  • Develop and manage the member experience design process to deliver creative digital concepts and solutions for our web and mobile properties and incorporate animation as a functional element that enhances the user experience
  • Participate and solution in design workshops, persona development and client journey mapping sessions as well as develop user-centered storyboards, sketches/wireframes, and prototypes
  • Support the creation and maintenance of UI design and graphic standards documentation to help enforce Innovation’s brand coherence, accessibility standards and cross-site consistency
  • Source and treat brand-compliant images and ensure that we meet all brand standards
  • Plan and execute usability testing and stakeholder interviews to solicit feedback from external users and internal teams with the intention of incorporating the feedback into concept and/or application development
  • Drive digital transformations to simplify the experience for our members.
  • Develop and manage business plans and budgets ensuring principles of cost control and appropriate resource allocation is maintained

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Adobe Experience Manager (AEM) Administrator

THE POSITION:  Innovation Credit Union has a bold ambition – to be the most digital, member-centric organization in our industry. We are on a journey to modernize our marketing with investments in new platforms like Adobe Experience Manager. To ensure our success, we are looking for a website administrator to join our marketing team. The focus of this role is to manage and maintain the website, taking into account functionality, appearance, content, and performance. How does one do this? Glad you asked!

The AEM Administrator does the following:

  • Creates and Updates Web Pages
    • Defines and delivers design components and deliverables including wireframes, mockups, user workflows, and interaction rules by working collaboratively with team members within an agile and iterative design and development environment.
    • Works directly with code and often update webpages to add content or tweak the layout.
  • Evaluates Structure and Content
    • Reviews and understands existing content.
    • Reviews and understands new content requirements.
    • Builds content-based pages and member journeys in the AEM environment as per business and project requirements.
  • Monitors Performance
    • Evaluates website performance by checking metrics such as loading time and memory consumption.
    • Assesses user feedback, effectiveness, and traffic
    • Explores marketing techniques such as newsletters and SEO to draw more users into the website.

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Support Services Specialist – Forms

HE POSITION: The primary objective of Forms Specialist is to implement forms, workflows and efficiencies in a Microsoft environment across the Innovation Credit Union enterprise. How does one do this? Glad you asked!

A Support Services Specialist – Forms does the following:

  • Serve as a subject matter expert for form design for the intended uses by developing, maintaining and properly using forms for delivery of service to members while being the control point to ensure the ongoing integrity of the ongoing forms
  • Identify opportunities to improve, eliminate and consolidate form inventory across the enterprise, toward process efficiency, while remaining compliant with applicable legislation and regulations. This position also monitors legislative/regulatory requirements and ensure forms are developed and maintained to be compliant.
  • Deliver expertise and education on the form standards and requirements, ensuring the continuity of established form standards and change processes while working collectively with and serve as a control point for business owners; procedures owners the Compliance team and subject matter experts, to ensure established processes are followed for changes, updates and sunsetting of forms. This would include working closely with our SharePoint Administrators in the development and creation of workflow processes.

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Consumer Advisor

Open to Working Remotely Anywhere in Saskatchewan 

Reporting to the VP Consumer Advisors, the Consumer Advisor will develop and maintain a loan and deposit portfolio, and will develop long term relationships with members. This position will provide a challenging and rewarding career with opportunity to enhance your personal development and to be part of a progressive credit union. A Consumer Advisor does the following:

  • Develop and maintain a deposit and loan portfolio and develop long term relationships with members.
  • Provide individualized financial consulting services that help simplify the members life (including insurance services) and information to members on services and investment products offered through the Credit Union
  • Ensure all deposit and loan activities are in compliance with relevant legislation, regulations, policies, and procedures
  • Recognize and act upon business development opportunities that would be beneficial to the organization and its members as a whole
  • Support regional advice centers as needed

This is a tremendous opportunity to build a successful career within the credit union system, providing an opportunity to advance to higher levels with the organization

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Back to Top