Temp Full-time
18 month contract
Open to any location in Saskatchewan
Innovation Credit Union – Find Branch (innovationcu.ca) or the ability to work from your home office
Innovation Credit Union has a bold ambition. In addition to being Canada’s next Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.
We come to work to simplify banking for all Canadians – that’s our purpose.
How does this position help fulfill Innovation’s purpose? Glad you asked!
The Fraud Analyst will work with ICU and conduct investigative analysis to identify, assess, decide and report on activity that indicates exposure to financial crimes. The incumbent will manage potential threats, and investigations are evaluated, documented, managed and escalated by following standard operating procedures. They will provide subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment
What will you do?
Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.
Supports the collection of evidence and information to be used for multiple purposes, including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements.
Documents, actions and information found throughout the investigation to develop and maintain account/case files.
Analyzes data and information to provide insights and recommendations.
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
Provides notification, information and instructions to internal/external stakeholders related to incidents as necessary.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Broader work or accountabilities may be assigned as needed.
Some things that would impress us:
2+ years’ experience in Fraud and/or Risk Management in the Financial Industry
2+ years’ customer service experience within the Financial Industry
Advanced Microsoft Office (Word, Excel, etc.) skills.
Knowledge of fraud monitoring tools and techniques.
Knowledge of internet, emerging online payment methods and vulnerabilities
Process and detail oriented
Excellent time management skills
Excellent communication and interpersonal skills.
Visit the CAREERS page of our website www.innovationcu.ca to learn more and apply!