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Senior Analyst, People Solutions

Company Description

Central 1 is the partner of choice for financial, digital banking and payment products and services – fueling the success of businesses across Canada. With $16.9 billion in assets, we leverage our scale, strength and expertise to power progress for more than 225 credit unions and other financial institutions, enhancing the financial well-being of more than five million customers from coast to coast. For more information, visit Central1.com.

It’s important we succeed, because the banking industry is one where disruption rules and old ways of doing business are quickly becoming a thing of the past. Central 1 is here to keep Canada’s financial marketplace diversified, support Canadians who want a choice when it comes to banking, and do good for the communities we serve.

As Central 1’s HR consulting agency, People Solutions offers a suite of strategic, data-driven, and innovative human resources consulting services.

Because of COVID19, all Central1 offices are currently closed to non-essential employees. This role will see you working remotely until our offices are reopened. The timeline to reopen is still under consideration, as are our future remote working policies.

Job Description

The Senior Analyst provides HR generalist expertise to consulting projects for Canadian credit unions, supporting Consultants on large and complex consulting projects, and managing less complex consulting projects directly. HR analysis and consulting support covers services in compensation, talent and recruitment, organizational design, and board effectiveness. This position may project manage survey processes and reporting and may provide technical guidance and work leadership to junior department staff.

What you’ll be doing:

  • Providing core support on complex consulting projects. This includes proposal and services agreement development, research, discovery documentation, data compilation and analysis, complex report preparation and client follow-ups. Making recommendations based on research and analysis for review by Consultants.
  • Managing consulting projects of a limited scope from end-to-end, involving client need analysis, project plan development (i.e. timelines and cost estimates), compilation and analysis, development and delivery of recommendations.
  • Delivering quality services to meet clients’ needs; building relationships with clients; identifying opportunities and making recommendations to enhance or introduce products and services.
  • May be assigned overall product leadership for one or more products.
  • Upholding organizational and departmental policies, standards and guidelines.
  • Contributing to overall effectiveness and success of the People Solutions team

Qualifications

What you’ll have:

  • Bachelor’s degree in Human Resources and four to six years related experience, or an equivalent combination of education and experience
    An HR designation – or working towards achieving a designation (CPHR, CHRP, SHRM-CP, CCP) would be an asset
  • Strong generalist knowledge and exposure to all aspects of human resources
  • Experience with survey methodology and trend research and reporting
  • Advanced analytical and organizational skills
  • Advanced computer skills using MS suite of products, and aptitude for learning and using technology to build business solutions
  • Solid written and oral communication skills with ability to communicate complex ideas and concepts clearly and concisely
  • Demonstrated project management skills and ability to manage competing priorities and project deadlines
  • Ability to maintain confidentiality of sensitive information.
  • Collaborative team player with strong client service orientation
  • Alignment to the values of the cooperative movement and credit union system

Additional Information

As much as we believe in working hard, we also believe in personal growth and taking time for ourselves. Accordingly, our total rewards philosophy amounts to one of the best compensation and benefits packages in the industry – from performance-based incentives and extended benefits, to training and education reimbursements and ample vacation time.

Central 1 is committed to building a diverse and inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We are welcoming of all applicants and we will provide an accessible candidate experience.

Reporting to: Director, Human Resources
Location: Vancouver, British Columbia, Mississauga or Toronto

Flexibility for travel and work outside of traditional hours (evenings and weekends) will sometimes be required.

Leader, Commercial Services & Business Development

The Leader, Commercial Services supports company growth by seeking out new commercial business opportunities which will promote profitability. This position is responsible for the development and execution of commercial and small business strategies and leadership of the team. Through effective and strategic sales management and leadership, they coach, mentor and develop the team. Supports member satisfaction and increases market share while growing a sales culture through sales and relationship management. This will include but not be limited to development of business for current and potential members, recommending modifications to policies in response to new or changing circumstances; proactively develop a network of relationships and performing other related duties to further growth of Pathwise Credit Union. This role also participates in the strategic planning process for the credit union while providing strong leadership, organizational, impact, influencing and presentation skills.

 

ROLE ACCOUNTABILITY

Leadership:
• Responsible for communicating credit union initiatives and supporting the Commercial Department team to meet their business objectives.
• Directs and is ultimately accountable for the recruitment and development of a team of qualified, professional and capable employees.
• Responsible for creating a respectful environment that stimulates, guides and encourages employees to realize their maximum potential and encourages professional development.
• Provide leadership, management, coaching and clearly defined, measurable goals and expectations to the Commercial Department staff.
• Understands, respects, and supports Pathwise’s commitment to corporate social responsibility.
• Accountable for the oversight leadership for all Pathwise business centres.
• Responsible and accountable for the development and implementation of service standards for Commercial department.
• Accountable for the operations and performance of the Commercial department.

Business Development & Community
• Responsible and accountable for the development and implementation of sales strategies for the Commercial department by contributing sales information, analysis and recommendations to the corporate sales plan.
• Grows and manages a profitable commercial portfolio.
• Works independently to generate credit and deposit opportunities.
• Responsible to represent Pathwise, build relationships and proactively build business in the community.
• Strong and proven track record of business development and origination, relationship building, and portfolio management.

Risk, Audit and Administration
• Responsible for writing large and complex commercial credit and approving credit written by others.
• Responsible and accountable for the establishment, implementation and continuation of sales management routines in the department that support the sales plan and overall credit union business plan.
• Is the resident expert for all Commercial policies, products and programs. Provides leadership and strategic guidance to the Commercial department.
• Ensures compliance of risk management, cost and pricing in the achievement of sales objectives.
• Minimizes loan risks through diligent, timely and proactive annual financial reviews and ongoing monitoring of changing economic/marketplace influences and applicable industry trends/data.
• Responsible and accountable for the development, implementation and management of the budget including all capital, operating and personnel expenses.
• Accountable for maintaining current and relevant knowledge of industry trends, competitor products and strategies.
• Responsible and accountable to work within the assigned credit limits for lending and approvals.

QUALIFICATIONS

Knowledge, Skills & Capabilities
• Exceptional leadership and management skills.
• Experience in change management.
• Proven sales experience, sales and pipeline management.
• Experience in commercial business sales management.
• An understanding of marketing and business development.
• Experience in financial management, credit risk management and developing budgets.
• Understanding of corporate tax and financial statements.
• Knowledge of credit union philosophies, principles, legislation, regulations, policies and procedures is an asset.
• Understanding of credit union operations is an asset.
• Experience leading and coaching sales teams.

Education and Experience
• Bachelor’s degree in a related field.
• Ten or more years’ job-related experience, with a minimum five years in a commercial lending role, or an equivalent combination of education and experience.
• Management experience strongly preferred.
• Ability to travel (local) and work flexible hours, as required.
• Must be bondable.

APPLICATIONS

Candidates should submit their application, cover letter and resume to:

Attn: People and Culture

E-mail: careers@pathwise.ca

ACCOMMODATION

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance by contacting us at careers@pathwise.ca, subject line “accommodation”.

Area Manager, Agriculture

At Conexus, it’s not what we do, it’s how we do it. 

Are you ready to make a move and work for a company who puts the financial well-being of its members first? It’s not just something we say at Conexus. It’s a promise delivered by our 900 employees each day. We are passionate about our members’ financial health, and our employees reflect that passion. At Conexus it’s about more than conducting a banking transaction, it’s about creating a personalized experience for each member. We do this by keeping it simple and lending an ear to each member’s individual needs throughout Saskatchewan.

Our employees are authentic, bold, creative, and responsible. They are the reason we consistently deliver outstanding member experiences. They’re more than just individuals who come to work each day, each employee is a vital part of Conexus.

The bigger picture 

We’re looking for an individual with a member-first approach to come on board as an Area Manager, Agriculture. As the Area Manager, you will be supporting a team of Ag experts as they build trust and tailor advice with our members. You strike a balance of being responsible with risk management and credit quality while being bold to proactively strengthening relationships with members and our communities.

How you’ll be spending your time 

  • Recruiting, developing, coaching, empowering and leading a team of Business Advisors
  • Ensuring the team’s provision of holistic financial advice and service solutions meet new and existing business members’ needs
  • Fostering, retaining and growing Conexus business through the development of relationships with businesses and ag producers.
  • Ensuring the team monitors portfolios to align with Conexus risk appetite
  • Approving credit applications in alignment with adjudication policies and procedures

  The way people describe you 

  • An effective networker who actively seeks new member relationships and opportunities
  • Confident advice-giver who provides effective solutions
  • Responsibly manages risk, policies and credit adjudication
  • Dedicated to improving the member and employee experience

The experience you bring 

  • 5 years’ experience in complex business and/or agriculture lending
  • 2 years’ experience in people leadership
  • Advanced knowledge and application of commercial business systems

What you get in return 

Our team works tirelessly to ensure the financial success of each of our members. We think such dedication deserves recognition. That’s why we’re proud to offer some of the most competitive job perks of any employer around. Come, join our crew, and find out just how sweet the rewards can be:

  • Competitive compensation and benefits package
  • Industry-leading work-life balance and rewards
  • Formal and informal employee development
  • Meaningful work that makes a real difference in our members’ lives

So, what do you think – does this sound like you? Do you think you’re the right fit for Conexus and can rock this role? If you do, and you have the qualifications outlined above, then we encourage you to apply now. If you have questions about this position, please contact Heather at heather.howland@conexus.ca. But act fast, the opportunity closes on March 2, 2021.

Payments Manager

Peace Hills Trust is Canada’s largest and oldest First Nations owned federally regulated financial institution, and is also Canada’s only independent Trust Company.  We employ just under 100 people who serve more than 20,000 personal, business and First Nations customers, providing financial services to most regions of Canada through our network of 8 Regional Offices and electronic services.

Peace Hills Trust is wholly owned by the Samson Cree Nation of Maskwacis, Alberta. The Samson Reserve is situated 100 km south of Edmonton, Alberta. Our Corporate Office is located in Edmonton, Alberta.  Head Office is located, on reserve, in Maskwacis, Alberta.

To learn more about our business, visit https://www.peacehills.com/Personal/AboutUs/.

The Opportunity

We are looking for an experienced financial services leader to take on the new position of Payments Manager. This is an exciting time in the evolution of payments, and we are looking for someone who can jump into managing our current payments operations and help us grow and scale the payments function.  This role reports to the Vice-President Information Services, and will be located at our Corporate Office in Edmonton.

The Payments Manager will provide the vision and leadership for designing, developing and operating payment services for customers and internal operations. Responsibilities include influencing and directing the evolution payment services and operations to provide competitive payment services. The Payments Manager will ensure payments services operate in a reliable, secure, cost efficient, and strategically sound way, reflecting business needs and best practices in creating value for the company and our customers.

Some of the specific accountabilities of this role include:

  • Contributing to the development of goals, plans and budgets and the implementation of payment services that enable the Company to compete more dynamically and more profitably in an evolving and demanding industry.
  • Leading a team of employees that operate payment services, provide customer and internal support and perform centralized administrative services.
  • Collaborating with business leaders on emerging payments trends, payments initiatives and the promotion of payments services
  • Participating in the analysis and evaluation of staffing requirements to fulfill operational and growth requirements, including the evaluation of outsourcing vs. in-house provisioning.
  • Identifying and developing strategic partnerships with key IT suppliers, licenses and contracts, vendors and consultant organizations. Negotiates and manages outsourcing and service arrangements that support the delivery of payments services.
  • Managing all aspects of payment services operations for paid items (cheques), automated funds transfer (AFT), wire payments services, bill payment processing, customer automated funds transfer (CAFT) service, debit card issuing and payments, ATM fleet management and operations, Interac e-Transfer, and the Merchant Services program
  • Managing all payments documentation and reporting
  • Providing risk and compliance management, including identification, monitoring and mitigation of payment risks, managing internal controls, and cooperating with internal risk management processes and external compliance requirements.

Qualification and Skill Requirements:

We’re looking for someone with a post-secondary degree or diploma in a related field, and a depth of experience and understanding of retail and/or commercial banking payments in a financial institution environment, including payments operations.

To be our ideal candidate, you will also have:

  • A strong knowledge of financial products and services,
  • Experience with foundational payment services (paid items (cheques), automated funds transfer (AFT), wire payments, debit cards), and knowledge and experience with e-transfer, ATM and merchant services would be an asset,
  • Project management and process improvement leadership experience,
  • Sound planning, prioritization, analytical and problem-solving skills, and the ability to analyze and evaluate information from multiple sources and find solutions to complex problems,
  • Well-developed oral, written, presentation and interpersonal communications skills,
  • Strong initiative and customer service orientation and the ability to build effective relationships with stakeholders and service providers,
  • Demonstrated strengths in people leadership, coaching and development.

The Reward

  • The chance to make a big impact in a small organization, and to collaborate with leaders across the business,
  • Opportunity for advancement, and to grow the payments team,
  • Competitive compensation package and benefits,
  • Relocation support for moving to Edmonton, AB if required.
​

Leasing Account Manager – Manitoba

As one of Canada’s Best Managed Companies for 17 consecutive years, Concentra prides itself on fostering employee engagement and a workplace of openness and respect.

Concentra is Canada’s leading provider of wholesale banking and trust solutions to credit unions from coast to coast. With deep co-operative roots, Concentra is focused on creating value for the credit union system. We partner with credit unions to ensure over five million Canadian members can choose competitive financial services from their local credit union.

Concentra is the number one partner in commercial equipment leasing and financing.  We work with credit unions large and small to offer competitive deal structures and attractive pricing for members. Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results oriented individual to join our team to cover the Winnipeg and/or surrounding area in Manitoba. This role will work from a home office environment.

The purpose of this position is to develop, secure and close profitable equipment lease financing transaction business in an assigned market segment or geographic territory by building, soliciting and managing channels of business from credit unions, brokers, vendors, and direct client relationships.

Key Outcomes & Responsibilities

Accountable for booking annual budgeted volume of new transactional business with margin and fee contributions aligned to business plan and budget targets:

  • Develops and manages strategic partnerships with key vendors, brokers, and Credit Unions
  • Negotiates structure, terms and pricing on Lease Agreements and Loan Agreements that contributes to business unit profitability
  • Prepares and implements market account management plans that address broker education and management, credit union development, and direct business solicitation
  • Solicits business opportunities from direct customer contacts, broker and vendor relationships, and credit union affiliations
  • Develops and submits completed lease credit application packages for adjudication to the Lease Credit Department
  • Coordinates accurate lease document execution, vendor profiling, and equipment inspections as may be required upon receipt of credit approvals
  • Soliciting participation of affiliated and non-affiliated credit unions, providing lease product information, facilitating equipment leasing workshops and training seminars
  • Provides deal specific expertise, coaching and knowledge to credit union commercial lenders to help identify and develop equipment financing opportunities
  • Ensures organizational and product visibility at local and regional credit union event

Minimum Qualifications

  • Completion of a post-secondary degree in a business related field or equivalent combination of education and experience
  • 3 to 5 years’ experience in commercial leasing or in a regulated financial services environment
  • Proven track record in territory sales management in financial or other intangible service

To apply, please visit our Career page at www.concentra.ca

Applications for this opportunity will be accepted until end of day March 7, 2021

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Contact Centre Advisor

A view of SASCU's Uptown building, which includes its Contact Centre.
A view of SASCU’s Uptown building, which includes its Contact Centre.

This is a great opportunity to join a growing and enthusiastic team!

Create your future at SASCU. We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)! Add in a competitive salary, and perks such as our employee incentive plan, reduced banking fees, and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As a Contact Centre Advisor, you will build deep relationships with members, first by seeking to understand what is important to them, and then by providing customized, advice-driven solutions that will guide them on their financial journey. This position requires a high level of interpersonal skills to engage members and provide service delivery through contact channels.

 

What you’ll do:

  •  Advise members on a full range of deposit and investment products and services (including new accounts, cards, term deposits, and registered products) for an assigned portfolio.
  • Advise members on personal and small business lending products and services (including mortgages, personal loans, lines of credit, credit card application, and associated insurance products).
  • Interview loan applicants, analyze their finances, and make recommendations.
  • Service and manage estate accounts within an assigned portfolio.
  • Partner with other SASCU department specialists to provide comprehensive advice to the member.
  • Undertake assigned administrative duties including regular and ad hoc reporting, audits, and preparing routing correspondence.
  • Provide support to Contact Centre Specialists as required.

 

What you’ll bring:

  •  One year of post-secondary education or equivalent, plus 2-4 years financial services experience with demonstrated sales skills.
  • Excellent interpersonal skills, including written and telephone communication.
  • Strong problem-solving and analytical ability.
  • Proficiency with technology including Microsoft Office and Customer Relationship Management software.
  • Commitment to continuous learning and self-development.

 

This position is full-time, working five days per week within the business hours of SASCU’s Contact Centre. It an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know!

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $900 million in assets. Learn more at www.sascu.com

 

A note on COVID-19:

Additional safety precautions have been put in place to protect SASCU staff and the public. More details can be found here: sascu.com/covid-19-response. Further information will be provided later in the recruitment process.

 

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

VeriBranch Lead

VeriBranch Lead

Permanent Full-time

Open to any location in Canada

Closes February 24

At Innovation Credit Union, we redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, our communities and our people. Now that’s responsible banking!

THE POSITION: Under the direction of the Manager, Digital & Core Banking, the VeriBranch Lead is responsible for evaluating business processes, anticipating requirements, and uncovering areas for improvement during the implementation of VeriBranch, an omni-channel banking platform. Areas of responsibility include:

  • Work with the vendor to match business processes to vendor workflows
  • Lead ongoing reviews of business processes and developing optimization strategies
  • Collaborate with vendors to establish and document shared testing strategies and processes
  • Lead team members in test planning, test case creation and test execution activities
  • Attend meetings and delivering presentations to share ideas and findings
  • Work closely with vendor, technicians, and business units
  • Ensure vendor solutions meet business needs and requirements
  • Perform functional and user acceptance testing
  • Support the Project Manager on project management activities

Some of the skills and abilities we would prefer to see in your application:

  • Bachelor’s Degree / Master’s Degree preferably in Business, Computer Science, Engineering, or a related field
  • A minimum of 4 years’ experience in business analysis or a related field
  • Advanced project management skills including Agile
  • Exceptional analytical and conceptual thinking skills
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions
  • Advanced technical skills
  • Excellent documentation skills
  • Competency in Microsoft applications
  • History of strong professional development

Compensation will commensurate with qualifications and experience. Innovation Credit Union offers a comprehensive employee benefits package including a 7% company matched pension plan. An attractive variable incentive program is also available.

Salary Range: $75,200 to $94,000

Assistant Manager Trail/Fruitvale

Do you…embrace change and thrive in an ever-evolving work environment? Are you a natural leader who aspires to make a positive difference each and every day? Are you a motivated self-starter with a proven track record of success in sales leadership and business development?

If so… we should talk.

We’re looking for a leader who thinks strategically, who can plan for today and who can envision future opportunities that align with our long-term strategies.

The Assistant Manager is a key member of the branch management team, providing input and support for branch goals and being accountable for achieving branch growth.  The ideal incumbent drives for results and success while ensuring the delivery of quality sales & service. The successful incumbent supports their staff in reaching individual and corporate goals by providing effective coaching, leadership and guidance. The Assistant Manager Trail/Fruitvale works in both the Trail headquarter branch and the Fruitvale satellite branch.

With a diploma in business studies, combined with four or more years’ financial industry experience, including some at a supervisory level, you’ll be well-positioned to lead your team in a sales & service-oriented environment.  Your knowledge of all facets of branch banking operations, along with strong retail lending skills and the ability to create and act upon business opportunities will contribute to the continued growth and profitability of the branch.  Proven leadership, communication and sales skills will allow you to work effectively with members and employees at all levels and in all departments within Kootenay Savings.  Your proficiency in computer technology and your understanding of policy administration will enhance your ability to manage information and processes.  Your understanding of change management principles and the ability to adapt to changes in the external environment and organization allows you to support and lead your team through the rapid evolution of financial service delivery.

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return we offer a total rewards package that includes:

  • Competitive salary and benefits
  • Paid vacation, sick time and floating holidays
  • Continual training, development and coaching
  • Confidential employee and family assistance program
  • Flexible work options to support work-life balance
  • Unique staff benefits on products such as bank accounts, loans & mortgages
  • The opportunity to build a satisfying career in an organization that incorporates many leading-strategic initiatives
  • Being part of an organization that puts their community and employees first
  • Being part of a talented and dedicated team who improve our members’ financial lives

Nestled in the natural beauty of the Selkirk and Monashee mountain ranges, next to the mighty Columbia River, the Greater Trail area offers year-round activities for the outdoor enthusiast from golfing to skiing, mountain biking, kayaking, fishing, hiking and much more.  Amenities include the region’s largest hospital, Selkirk College and an aquatic and leisure centre, all surrounded by inviting neighbouring communities. Affordable, safe and volunteer-oriented communities provide all the modern technology and amenities to keep you connected. Here you will find outstanding opportunities for living life well and to its fullest.

For more information about the Greater Trail region, please visit imaginekootenay.com

For more information about Kootenay Savings, please visit www.kscu.com

Please apply online through the careers section of our website at www.kscu.com to upload your resume and complete the application questions.

Closing date:  March 5, 2021

We thank all applicants for their interest; however only short listed applicants will be contacted.

Accounting Administrator

We’re hiring full-time temporary Accounting Administrator!

Do you have a passion for helping people and an eye for the details? We are looking for a diligent, full-time Accounting Administrator to fill a temporary 18 month position within our Finance Team.

Position Overview

The Accounting Administrator is a key position responsible for a wide variety of accounting and administrative functions within our finance department.

Individuals should be organized, accurate and conscientious; have exposure to financial institution products and service; possess knowledge of common accounting practices. In addition, the individual should provide exceptional internal service, demonstrate very good communication skills both verbal and written, and have the ability to handle a variety of responsibility areas.

Key Responsibilities

  • GL reconciliation; registered plans, deposit agents and suspense accounts
  • Administration and compliance reporting; Registered plans and deposit agents
  • Accept wires; Accepting and compliance reporting
  • Communication; Communication between finance and the Credit Union
  • Administrative support for branch operations; Outages, clearing, and following up with members when needed

Skills and Attributes

  • Excel; Strong proficiency
  • Strong communication skills; Strength in overall verbal and written communication
  • Diligence; Attention to detail and accuracy
  • Adaptability; Learning and working within various systems and technologies
  • Accounting and bookkeeping skills; Knowledgeable about accounting fundamentals

Experience & Education 

  • Preferred minimum 1-year experience in accounting
  • Working knowledge of RRSP’s and RESP’s
  • Accounting or bookkeeping courses are an asset

Qualified applicants should identify how their skills and experience match our requirements. We thank all applicants for their interest and only those applicants considered for an interview will be contacted. 

Aldergrove Credit Union is a financial service cooperative located in the heart of the Fraser Valley. We proudly offer personal and commercial banking, insurance and financial planning solutions to our members and clients in the communities of Langley, Aldergrove, Abbotsford and Mission. Our Credit Union has approximately 120 staff serving 17,500 members and operates six branches, three insurance offices, and three financial planning offices. The strength of our Credit Union is a direct reflection of our commitment to our people, service to members, and growing our communities. For more information, visit www.aldergrovecu.ca.

General Manager

Columbia Valley Credit Union (CVCU) is a member owned financial institution in Golden, BC, serving members since 1955. With over $180 million in assets, we serve our 4,500 members according to our guiding principles:

  • Serving members is the primary purpose of our existence.
  • We provide exceptional, customized service.
  • We act with integrity and sincerity.
  • We never stop learning.
  • We continuously innovate.

With the upcoming retirement of our current GM, the Board of Directors is seeking a strong leader who shares our values and commitment to our members and community.

This opportunity is located in Golden, B.C. Golden is a great place to balance work and lifestyle, with incredible scenery, abundant recreational activities, and a true sense of community, combined with a well diversified local economy. The town also offers all the services you need, medical and dental services, four public schools and a College of the Rockies campus, a youth centre, library, art gallery, and over a hundred non-profit groups delivering services and sports opportunities. You can find more information about what adventures Golden has to offer at: https://imaginekootenay.com/community/golden-bc/.

CVCU is one of 6 credit unions in the Kootenay Region exploring the potential to amalgamate to create benefits for our members, our employees, and our communities (see information at https://www.exploringstrengthandunity.ca/). We are looking for a permanent GM who sees opportunity in both potential outcomes of this process: leading CVCU into the future if the amalgamation doesn’t proceed, or joining a new $2.5 billion asset credit union in a non-CEO/GM leadership capacity if the merger is successful.

The Opportunity:
As the General Manager (GM), you will collaborate, partner and lead through some complex times ahead, instilling confidence in the team, the board, and with members.

Your top priorities over the first 12 – 18 months in this role will be:

  • Building up the capacity of the CVCU team; with additional retirements pending and new leaders in place, it will be critical to ensure strong succession planning, mitigate knowledge loss, and build a dynamic team culture to fully engage staff at all levels;
  • Engaging in the amalgamation process, working collaboratively with the other credit union leaders while bringing critical thinking to ensure members’ needs are best served;
  • Navigating the pandemic and pandemic recovery, ensuring the financial health of the credit union, members, local businesses, and our community.

Giving back to members, and the community generally, are core to this credit union. Our new GM will be an active and visible leader in the community, and will share our commitment to the cooperative movement and values-based banking.

The Ideal Candidate:
You are an experienced financial services executive who has held oversight of planning, financial management and budgets, marketing and brand, sales and service, and technology and digital service implementation. You have enough experience in retail and commercial lending to build internal team capacity and drive growth in this portfolio. You have a business development mindset, and will actively identify and pursue opportunities for the credit union.

You have experience with regulatory compliance and governance, and you’re familiar with the regulatory environment of financial institutions in Canada.

You have the ability to set a vision and lead people through change, and experience building a strong organizational culture – bringing people together to achieve common goals. You have led in a unionized workplace, have respect for the collective bargaining processes, and have been successful in creating a motivating and productive work environment within that context. You bring experience developing and implementing the human resources programs to maintain high staff engagement and productivity.

Through a collaborative approach, you create partnerships that compliment the strategy and contribute to the success of the credit union.

Your background includes a combination of relevant education and financial services leadership, ideally within the credit union system.

If this sounds like you, we encourage you to submit your resume and cover letter. If you have questions, or want more information on this opportunity, please contact Cindy Dopson at recruitment@central1.com.

Learn more about CVCU at https://www.cvcu.bc.ca/Personal/AboutUs/ and https://www.facebook.com/ColumbiaValleyCreditUnion

The posting will stay open until we have completed our search.

CVCU offers a competitive executive compensation and benefits package. We will consider relocation support for the right candidate.

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