Community Branch Manager

This is a great opportunity to lead an enthusiastic and community-minded team!

We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the Sorrento community. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)! Add in a competitive salary, and perks such as our employee incentive plan, reduced banking fees, and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As Community Branch Manager you will provide overall branch management by leading the team to achieve objectives, ensure operational efficiency, and deliver on the SASCU Member Experience. The Community Branch Manager coaches branch staff to work together to achieve results and implement SASCU’s sales and advice strategy.

 

This position is covering for a leave of absence. The permanent location of the position will be within the SASCU service area (Salmon Arm, Sicamous, Sorrento).

 

What you’ll do:

  • Coach the branch team on objectives and ensure teamwork to achieve the desired results.
  • Lead and develop the sales team to meet or exceed individual and team sales and activity targets.
  • Manage an assigned member portfolio.
  • Identify opportunities to create branch presence in the community.
  • Champion service standards and coach for consistency of those behaviours and experiences.
  • Be visible and accessible, welcoming interaction with employees and members to build rapport, discuss their needs, and resolve concerns.
  • Participate in talent management planning to ensure business continuity and to develop future leaders across the organization.
  • Build employee engagement, develop plans, and take action to close any gaps.
  • Monitor and maintain controls in accordance with policy to ensure operational integrity.

 

What you’ll bring:

  • A business administration degree or diploma is preferred.
  • At least 7 years of financial industry experience including at least 3 years at the leadership level.
  • Demonstrated results orientation in both sales and service.
  • Solid experience in consumer lending and investments.
  • Registered as a mutual funds representative or willing to be licensed within a three-month period.
  • An aptitude for business development and relationship building.
  • Excellent communication and interpersonal skills.
  • Access to transportation and willingness to travel within the SASCU community.

 

This is a full-time, Tuesday to Saturday position. It an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $1 billion in assets. Learn more at www.sascu.com

 

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

We thank all candidates for their interest; however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

Lending Services Analyst and Underwriter

Do you love providing Member’s with the financial confidence they need to succeed in any direction they choose?

Do you know your individual contributions make a difference and do you love removing complexity and frustration from people’s lives?

We are seeking a motivated individual who has an energetic and exciting approach to life, that works independently, as well as part of a team, and demonstrates these qualities:

  • Strong focus on members
  • Love to goal set, and feel a sense of ownership for projects from beginning to end
  • Curiosity and the ability to question the status quo
  • Creative and open minded when looking for solutions
  • Works collaboratively with peers and colleagues throughout the delivery system by sharing best practices and learning’s, where appropriate
  • Passionate about efficient execution
  • Communication – Build constructive relationships, communicate effectively with internal and external members, and have a great time doing it

Crossroads Credit Union was founded on understanding the real needs of our member-owners, this has been at our core, so our purpose and our value proposition have been developed based on our member-owners voice. Our members are the center and their needs drive everything we do. We want to help our members make decisions at each of their personal and financial “CROSSROADS” and help them chapter by chapter.

Some of the key responsibility areas of the Lending Analyst and Underwriter is to support the overall management of a sizable portfolio of retail, agriculture and commercial accounts that exhibit a degree of complexity. The focus of the position will be on supporting both the Lending & Business Relationship Advisors in financial data input, financial analysis, and credit submission preparation. The Lending Service Analyst and Underwriter is responsible for managing the annual review process and on qualifying, converting new members and prospects together with deposit gathering. We pledge to know our members better than anyone else to provide the best possible service and advice. We achieve this through developing meaningful relationships. We want to ensure our member-owners’ financial lives are better because they entrusted us.
Not everyone will be suited for this role. To be considered for this role, we are looking for someone with:

Experience: Minimum of 1 to 3 years progressive experience in financial analysis and managing a diverse portfolio in a business and retail banking environment or a similar role with comparable goals and responsibilities.

Education: Post secondary education in legal, agriculture, accounting, finance, commerce, business administration, or equivalent work experience. Completion of or enrolment in a Canadian Securities Course (CSC) or Certified Financial Planner (CFP) would be an asset. A demonstrated on-going commitment to life-long learning. Applicable education or similar field. Knowledge of lending products is a must.

Skills: You must be inquisitive and passionate about cultivating new relationships, a dynamic, advice- driven person who finds satisfaction in developing and recommending solutions to help our members achieve financial confidence and you must appreciate the value received from lifelong learning. Does it sound like we are describing you? If you’re not already with us in Crossroads Country, then you need to join us! To us Crossroads Country is not just a place, its a feeling. A close-knit community of people, regardless of physical location, who through all seasons are united by prairie values. It’s about grassroots, hometowns, and cooperation. This feeling of belonging to a family that is always willing to lend a helping hand is part of what makes Crossroads a direction worth choosing.

At Crossroads Credit Union, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, medical/dental/vision plan, and one of the best matching pension plans, we will provide you with perks, including:

  • Vacation that increases beyond legislated requirements
  • Wellness program
  • Work / Life Balance
  • Flex Time
  • Sick Leave – Duty of Care
  • Volunteer Time
  • Training & development
  • Education Day / Paid Education
  • Credit unions perks / free accounts
  • Service awards and recognition
  • Crossroads Clothing

Please don’t delay in submitting your resume to Human Resources at hr@crossroadscu.ca.

We will begin reviewing submissions immediately and continue until we find the right hire. Our employees are very important to us; our staff work hard, and we are committed to making first-rate hires (just like them).

Human Resources Manager

The Opportunity

We’re looking for a Human Resource Manager to join our team in Weyburn, Saskatchewan. The City of Weyburn was recently named the best place to live in the Prairies.  Weyburn has the best of both worlds by offering small town charm with big city amenities.  As part of WCU’s vision, we are dedicated to helping our people be their best and making a positive impact in our communities. We are principled, energetic, collaborative, experts, local and strong.

If you are a Human Resource professional who has a passion for supporting people and are looking to take the next step in your career, look no further!

The successful candidate will be responsible for assisting in the day-to-day administration and delivery of human resources programs and services to WCU’s employees. This includes recruitment, facilitation, employee relations, labour laws and legal compliance, compensation and benefits administration. You will be collaborating with other members of the HR team to support your fellow colleagues and meet the Credit Union’s strategic initiatives.

The Individual

  • Will be nimble, agile and welcoming to change.
  • An individual who values continued education and pushes others to grow.
  • Someone who is a team player and brings an energetic spark to work each day.
  • An individual who is committed to self-improvement and growth by taking feedback and always working on themselves.
  • Someone who values giving back to their community.

Qualifications

  • Undergraduate degree in Human Resources plus 4-5 years of progressive human resources experience.
  • A CPHR designation is desired.
  • Working knowledge and thorough understanding of HR legislation, both provincial and federal.
  • Proven track record of developing strong internal and external relationships, both individually and in a team environment.

What we offer

  • Competitive compensation package including base and variable pay.
  • Comprehensive employee benefit package is offered.
  • Generous paid time off including personal time, study time and above industry vacation accrual.
  • Total Rewards Program including 7% matched pension contributions, wellness subsidy, discounted employee banking fees.

How to apply

If you are interested in this exciting opportunity, please submit your resume by email to recruitment@weyburncu.ca.  This position will remain open until a suitable applicant pool has been received. We would like to thank all applicants for their interest; however, only those selected for interviews will be contacted.

MSR Supervisor

MSR Supervisor – Langenburg Branch

Full Time

Are you looking for a career that offers endless personal potential and makes a difference in the community? Look no further! Churchbridge Credit Union is looking for a leader who is driven, passionate, community minded and ready to join our team as a MSR Supervisor.  At Churchbridge Credit Union it’s about more than conducting a transaction, it’s about creating a personalized experience for each member. We do this by keeping it simple and lending an ear to each member’s individual needs.

Reporting to the Member Service Manager your key responsibilities will be to:

  • Supervise, coach, and train assigned employees
  • Administer estates
  • Open accounts and new memberships
  • Balance treasury and ATM
  • Work closely with the Member Service Manager, developing a strategic plan for your department and working within your budget

Qualifications:

The ideal candidate will have successfully completed post-secondary training in business plus has supervisory experience; however, we are willing to train the right candidate.  We are excited to consider candidates with combined academic, professional, and volunteer experience unique to them.  Successful candidates will have excellent communication, interpersonal, time management, and organizational skills. We seek a flexible team player who is comfortable with a changing environment while remaining focused on our goal of improving the financial wellbeing of every member.

 What you get in return:

Our team works tirelessly to ensure the financial success of each of our members. Churchbridge Credit Union offers competitive compensation and benefits package, formal and informal employee development, and meaningful work that makes a real difference in our members’ lives.

Our Organization:

Churchbridge Credit Union is a rural based, community focused credit union with 2 branches, assets over $210 million, and over 30 employees serving 3070 members.  Churchbridge Credit Union builds relationships by providing financial solutions and supporting its communities.  Employee engagement is valued and there is ample opportunity for growth for career-minded individuals.  Our organization has branches in Churchbridge and Langenburg, while also serving many surrounding communities.

If this opportunity piques your interest, you may be the new team member we’ve been looking for!  The application deadline is November 30, 2022, so apply now! 

Please submit your resume, in confidence via email or mail to:

Churchbridge Credit Union

Attn: Gaylene Putland, Member Service Manager

Box 260

Churchbridge SK S0A 0M0

gputland@churchbridgecu.ca

Enterprise Content Management Specialist

Join the Cornerstone Crew!

Enterprise Content Management Specialist – Permanent Full Time – Cornerstone Credit Union (Saskatchewan)

Be Part of Something . . . .

Do you love digital decluttering? Are you organized and do you love empowering teams to improve document processes? If so, we may have the position for you! We are looking for an exceptional team member to join our dynamic and solutions-focused group of IT professionals supporting staff with a commitment to exceptional service.

We are the professionals behind the scenes that help our organization with all their technology needs. We embrace a culture of continuous learning and are adapting to new technological advances. Our team of IT professionals are always evolving and embracing change! If you have a passion for supporting staff and finding new, more efficient ways of doing things, we want you!

We are seeking the best candidate who can handle whatever is thrown their way. We want someone who is driven, sharp, and an adaptable communicator. If it sounds like we expect a lot, we do. We’ve created a “MemberFirst” workplace that we are passionate about.

Reporting to the Manager, Cloud Solutions & Enterprise Security you will work with our operations teams to effectively manage enterprise content and identify opportunities to build out or streamline systems. You will have the opportunity to make meaningful change by eliminating redundant solutions and maximizing investments in existing solutions. You will have the opportunity to build out cutting edge solutions for information management that consider the protection, integrity, and security of the credit union’s electronic data.

What you will be focusing on . . . .

  • Managing the enterprise instances of OnBase and SharePoint Online.
  • Working with records management to apply classification and retention schedules
  • Build information architecture designs
  • Proposing and presenting recommendations for solutions
  • Build a roadmap for Enterprise Content Management
  • Deliver user training on system best-practices
  • Collaborate with others to manage the design, implementation, development, documentation, and maintenance of the credit union’s Enterprise Content Management Systems
  • Work collaboratively with operations teams to understand document processes and design automations to replace manual work, which will empower teams to focus on value-add activities.
  • Create specifications and business process documentation for required APIs and code-development for advanced automations.
  • Provide Tier 3 support effectively serving our internal members
  • Develop, document, communicate and enforce a policy for enterprise content management

What we are looking for . . . .

To be considered for our Enterprise Content Management Specialist position, you must have:

  • Post-secondary education in Computer Science, Information Systems or Business
  • A minimum of 5 + years of managing or system administration experience with SharePoint and/or Hyland Onbase ECM technologies, or an equivalent combination of education or experience
  • Advanced knowledge of Microsoft SharePoint Online and/or Hyland OnBase is preferred and will be a requirement to obtain certification within 2 years
  • Experience with Information Architecture and Process Automation experience is an asset
  • Agile/Scrum certification is an asset
  • Advanced analytical and creative problem-solving skills
  • A highly self-motivated and directed individual
  • A proven dedication to providing quality member service, while valuing teamwork, yet also having the ability to work independently
  • A thinker who is always looking to improve things with the ability to clearly express their ideas
  • A proven task manager who is able to organize and prioritize

If you already know about the features and benefits of a credit union that’s an extra bonus!

A commitment to continuous learning and development is an important part of being on our team, as well as taking pride in caring for our internal members and providing top-notch member service!

We Say We Care, and We Mean It ♥

We offer a competitive total compensation package that includes a great employee benefits program, matched pension contributions along with wellness and employment perks! We also offer an incentive program that rewards employees for outstanding individual performance!

The salary will reflect your experience and qualifications. Union membership may be necessary depending upon location of work. For the right candidate, the opportunity exists for remote work (within Saskatchewan only).

Cornerstone Credit Union has been named one of Saskatchewan’s Top employers for 2022! This is the 6th consecutive year we have received this recognition. We are a caring and compassionate organization; our Cornerstone family is fun, inclusive, supportive, and respectful. Wouldn’t you want to be a part of that!

Check out our website at www.cornerstonecu.com

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://cornerstonecu.prevueaps.com/jobs/237676-37571.html

Quality Control Specialist

QUALITY CONTROL SPECIALIST

Permanent Full Time

Closes November 21

Open to Any Location in Canada
(Ability to work remotely from your home office)

$55,261 – $69,076

Innovation Credit Union has a bold ambition. In addition to being Canada’s next Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenants of the digital business model like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION:  To assist and support the Risk Division through quality assurance testing of the credit portfolio by analyzing credit, identifying risk, and ensuring compliance with all regulatory requirements. Develop, document, and review internal lending practices based on results with the goal of maintaining an acceptable level of risk in Innovation’s lending portfolio.

Through years of lending and credit experience, this person uses a concerned approach to test risk within our organizational lending portfolio, document findings and gaps and reporting results. Although there are times where an external member experience is required, it is generally seen as a resource to internal departments.

Key responsibilities/accountabilities of the role:

  • Build internal relationships with cross-functional teams supporting employee development by providing high-level knowledge in Innovation practices and documentation requirements
  • Assist in building a constructive culture by providing exceptional member service with open and timely communication
  • Present results of Quality Assurance testing to VP/Managers providing an instrumental tool for coaching/mentoring opportunities to drive improvements in the quality of Innovation’s lending portfolio
  • Possess comprehensive knowledge of all Innovation practices and documentation
  • Develop, document, and review internal lending and risk division practices, recommending required changes based on results
  • Maintain an advanced level of understanding of legislative requirements and government programs
  • Identify and recommend areas of efficiency discovered through the portfolio testing
  • Ensure proper collection of fees and application of appropriate interest rates through credit analysis
  • Possess a keen eye for detail in combination with a strong investigative skillset which is required to proficiently assess risk, ensuring compliance will all regulatory requirements
  • Perform credit analysis following the current expectations of review as determined by the VP Credit and the Head of Risk
  • Investigate credit files where areas of risk have been identified and report findings to the VP of Credit; assisting in the determination of what appropriate course of action is required

What are some of the skills/experience a successful candidate will possess?

  • Completion of a two or four-year post-secondary program in Commerce, Business, or a related field
  • 5 – 7 years job related experience or an equivalent combination of education and experience
  • Advanced Microsoft Office skills in various Microsoft programs

Interested?

Manager, Brand

Manager, Brand – Any Branch

Join the Cornerstone Crew!

Be Part of Something . . . .

Cornerstone Credit Union is looking for a leader, who is passionate about improving the well-being of our members, our employees and the communities we serve, to join our team as the Manager, Brand.

Reporting to the Director, Strategy & Brand, the Manager, Brand will analyze customer insights, consumer trends, market analysis and marketing best practices to build successful strategies. This position develops and directs business activities, to the team, related to the design, development and implementation of Cornerstone Credit Union’s marketing plan. The incumbent will own product development and market segmentation. The Manager, Brand is responsible for the development and design of our corporate brand that will improve awareness and drive business to the credit union. Work collaboratively with team members and departments to deliver professional marketing programs that effectively and accurately communicates defined objectives and business goals.

Your key responsibilities will include:

  • Build a coaching culture to support a team of specialists to solve their own problems, make their own decisions and own their personal development. Provide your team with experiential learning opportunities.
  • Support the development and messaging of the brand narrative ensuring consistent alignment to Cornerstone Credit Union brand, vision, purpose, values and strategies.
  • Develop, execute and manage marketing programs and campaigns utilizing data to provide members with advice and financial literacy in the moment the members need it. Develop campaign reports and data analysis to monitor growth, member loyalty and overall campaign success.
  • Lead the planning and implementation of our member or general market research initiatives. Analyze primary and secondary research, prepare recommendations for action and execute approved plan to improve the overall brand experience for our members.
  • Stay current on market trends and competitive activity.
  • Lead the development of department budgets and tactical plans and monitor performance in relation to budget and plans.

What we are looking for . . . .

The ideal candidate will have post-secondary education in Marketing and/or Communications plus 5 to 7 years of job-related experience in marketing, brand strategy or digital media or an equivalent combination of education and experience.

The incumbent must have a proven ability to work cross-functionally, be a creative thinker and problem solver, possess effective communication skills, have project management experience with a solid understanding of project management principles and techniques, and be an analytical thinker who is able to identify long-term opportunities and trends.

If you already know about the features and benefits of a credit union that is an extra bonus!

A commitment to continuous learning and development is an important part of being on our team as well as taking pride in caring for our internal members and providing top-notch member service!

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://cornerstonecu.prevueaps.com/jobs/236718-37571.html

Financial Specialist

Do you have an entrepreneurial spirit and can easily build positive relationships with your team and those you serve? Would you thrive in an environment committed to providing exceptional service and individualized financial advice? Are you a motivated professional driven by results with a genuine interest in helping others achieve their financial goals?
Prairie Centre Credit Union, Saskatchewan’s largest rural-based credit union, currently has a permanent full-time Financial Specialist opportunity available. The successful candidate will be a proactive, self-motivated individual who will provide exceptional service to our members within the LeRoy branch. Reporting to the Manager Financial Specialists, the Financial Specialist will have a strong aptitude for relationship-building and will deliver expert advice to both current and prospective members to assist them in meeting their financial objectives.

Responsibilities:

  • Build value-based relationships with colleagues and members
  • Provide solutions that support the financial wellbeing of members, through the delivery of deposit, investment, and loan products, including specializing in the function of investment planning
  • Promote, sell, and manage the mutual fund and term deposit book of business for the region, and ensure that growth targets are achieved
  • Collaborate with the regional team to develop creative and innovative approaches to achieving results
  • Develop and implement business development, growth, and community engagement strategies

Qualifications:

  • Certified Financial Planner (CFP) or Personal Financial Planning (PFP) designation, or willingness to obtain
  • Mutual Fund License including Labour Sponsored Funds, or willingness to obtain
  • Industry experience preferred, with a demonstrated ability to gather assets
  • Sales-oriented background with a strong understanding of the sales process and business development

Prairie Centre Credit Union provides employees with the opportunity for personal and professional growth within an environment that promotes continuous learning. We offer a competitive compensation package, excellent employee benefits, and a matched superannuation plan.

For additional information on this opportunity, please contact Tammy Pregizer Legge, Manager Financial Specialists, at 306-882-5588. To apply, please submit an electronic copy of your cover letter and resume on or before November 29, 2022, to: careers@pccu.ca.

We thank all applicants for their interest; however, only those candidates being considered for an interview will be contacted.

Clearing & Settlement Manager

Clearing and Settlement Manager

The Company:

First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide our employees the opportunity to advance in their career.

First Nations Bank of Canada is seeking a Manager, Clearing and Settlement.  This position is a subject matter expert supporting internal and external clients as it relates to clearing and settlement while ensuring adherence to the rules set out by Canadian Payments Association and minimizing losses to the Bank.  They will oversee the daily clearing and reconciliation processes for the Bank.

Location: This position is a Monday through Friday work week and has the option to be based in Saskatoon Head Office or one of our branch locations with the flexibility to work remotely, in the office or a hybrid of the two.

Responsibilities:

  • Follow and keep up to date with all related regulatory and legislative
  • Oversee and as required perform the duties of the Clearing Operation staff including decision to pay (rejects), performing returns, authorize outgoing and incoming wires, support for customer AFT, trace requests, processing of NSF and chargebacks, action fraud alerts, and verify and balance all incoming and outgoing transactions including but not limited to wires, bill payments, POS and ATM, EMT, and Interac Online Payments
  • Identify and recommend process improvement
  • Ensure productivity standards that are held with internal and external providers are consistently achieved and Service Level Agreements are met or exceeded
  • Evaluate and recognize indicators that would identify possible Fraud/Money Laundering situations
  • Liaise with internal and external agencies including customers, branches, Central 1 and other Financial Institution
  • Ensuring daily work and reports are completed thoroughly for auditing purposes
  • Ensure clearing rules are adhered to, resulting in no loss of income to the organizations and also giving the best service to our member and clients
  • Mentor, coach and motivate the clearing staff. Ensures they have the skills, knowledge, and resources to perform all aspects of their job successfully

Here’s the background and skills we think will make you successful:

  • Minimum 3 years of related experience in a financial institution
  • Good knowledge of basic accounting principles and understand reconciliation processes
  • Strong knowledge of the Canadian Payments Associations rules (CPA)
  • Experience with core banking systems (experience with Fiserv DNA would be ideal)
  • Experience with clearing and settlement system (experience with Central 1 systems would be ideal)
  • Sound judgement with good investigative, research and problem-solving skills
  • Strong service quality experience with excellent interpersonal and communication skills (written and verbal)
  • High level of accuracy and attention to detail
  • Management level experience with an aptitude for team building and providing top-notch customer service
  • Ability to multi-task and meet daily deadlines in a fast-paced environment
  • Ability to exercise initiative and tact
  • Ability to accept and embrace change

 Please submit your cover letter and resume to: hr@fnbc.ca 

 We thank all candidates for their interest, only those selected for an interview will be contacted.

Senior Business Analyst

Senior Business Analyst

 

The Company:

First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide our employees the opportunity to advance in their career.

First Nations Bank of Canada is seeking a Senior Business Analyst with a disciplined approach in supporting, maintaining, and implementing business applications, data and business intelligence, and banking and payment systems, all while working towards continuous improvement in the support and development of business processes.  This role requires solid team collaboration while working in a complex environment.

 

Location: This position is a Monday through Friday work week and has the option to be based in Saskatoon Head Office or one of our branch locations with the flexibility to work remotely, in the office or a hybrid of the two.

 

Responsibilities:

  • Implement and maintain business and banking applications
  • Be a subject matter expert with business applications, banking and payment systems
  • Understand and translate business requirements into business enhancements
  • Analyze, recommend, and promote change driven by business need
  • Develop and maintain process and procedural documentation
  • Provide support in business intelligence/reporting needs of the organization
  • Prepare detailed specifications, use cases, workflows, and other supporting documentation for the development of business improvements and enhancements
  • Provide tier 2/3 end user support
  • Perform additional duties as assigned

Here’s the background and skills we think will make you successful:

  • Experience with core banking systems (preference to Fiserv DNA)
  • Experience with digital banking system (preference of Member Direct/Forge)
  • Demonstrated experience implementing business applications
  • 6 years of experience in financial services industry and 3 years of experience in business analysis
  • Ability to prepare detailed specifications, use cases, user stories, workflows, and other supporting documentation for the development of modifications and enhancements
  • You possess strong interpersonal and communication skills and are able to build professional business relationships within, and outside the organization.
  • You possess a strong commitment to customer satisfaction and teamwork
  • You have the ability to manage multiple projects with varying complexities, priorities and timelines
  • Experienced in data analytics, reporting, and SQL query. Familiarity with Lodestar or similar platform would be an asset.
  • Working knowledge of API integration (Rest, SOAP)
  • High level of proficiency with Microsoft applications
  • Demonstrates a passion for delivery excellence
  • Strong analytical and problem-solving skills, with the ability to grasp abstract concepts
  • Ability to work effectively independently and within a team environment
  • You are a continuous learner
  • Collaborative and friendly approach

Please submit your cover letter and resume to: hr@fnbc.ca 

We thank all candidates for their interest, only those selected for an interview will be contacted.

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