Atlantic Edge Credit Union is newly formed from the former Leading Edge and Eagle River Credit Unions. A member owned full-service financial institution with assets of $320 million, Atlantic Edge Credit Union provides banking, wealth management and commercial services to approximately 18,000 members. Located in 11 branches spanning from Happy Valley–Goose Bay to Port Aux Basques in the naturally stunning province of Newfoundland & Labrador, Atlantic Edge Credit Union is driven by its co-operative values, and prides itself on understanding and delivering on the banking needs of its members while making a difference in their communities.
The Position:
We are seeking a proven leader with a breadth of financial institution experience to take on the role of Chief Operating Officer (COO).
Reporting to the CEO, the COO is responsible for providing strategic oversight, leadership, planning and management to our Branch Services, Retail and Commercial Lending, Human Resources, Member Experience and Communications functions ensuring the development, and delivery of all respective plans and programs are aligned with corporate strategies and implemented effectively.
As an integral member of the Senior Management Team, the incumbent also shares responsibility for the development and implementation of the Credit Union’s strategic goals and objectives, promoting the culture and vision of the Credit Union and providing effective leadership to champion staff in the delivery of corporate objectives and member satisfaction. The COO also serves as a lending advisor to the CEO and is a liaison to the board of directors, acting as a backup to the CEO in his absence.
What You’ll Do:
Strategy & Planning – Be a big picture thinker:
- Work closely with the CEO and collaborate with the Senior Management Team on the development of strategic plans, goals, objectives, and policies aimed at moving Atlantic Edge Credit Union forward.
- Identify key performance indicators to measure effectiveness and adjust course when needed.
- Analyses and monitors industry trends and activities with a view to identify opportunities for growth, efficiency and innovation.
Team Leadership – Walk the Talk:
- Promote the culture and vision of the credit union while fostering an engaged work environment.
- Be an advocate for change and a role model within the credit union and system, manage resistance and move teams forward.
- Coordinate, supervise, coach, mentor and develop direct reports to become our future leaders.
Branch Operations – Optimize branch services in line with member needs:
- Collaborate with Regional Managers to define branch goals and monitor and review branch policies, procedures, systems and processes to identify and achieve efficiencies.
- Monitor economic conditions and make recommendations that will optimize growth opportunities.
- Develop, implement and evaluate sales and service action plans and programs in support of relationship management, sales and referral tracking and reporting, variable profit sharing and recognition programs.
- Manage relationships with partner organizations to capitalize on their offerings.
Departmental Oversight – Put your breadth of experience to practice:
- Provide direction, leadership and functional guidance to the following departments; Retail and Commercial Lending and Deposits, Human Resources, Member Experience and Communications inclusive of Marketing, Cooperative Social Responsibility, Data Analysis and new Products and Services.
Community & Board Relations – Get to know our membership and communities and make a difference:
- Participate in system and community events, advocate for and ensure that the Credit Union, its mission, vision and values are presented in positive manner, and promote the aims and objectives of the Credit Union at the Local, Regional and National level.
- Build and maintain stakeholder relationships through active community engagement.
- Serve as the Management liaison to the board and resource various meetings and committees of the board.
Location:
This position will be located in one of our 11 branches, with the ability to work remotely, as required.
Travel:
This position requires occasional travel, evening and weekend work.
To Join Our Team:
As the ideal candidate you must have successfully completed a bachelor’s degree with an emphasis in Business or Commerce and have a minimum of 6-9 years relevant experience including 3-5 years Senior Management experience in a financial institution, or an equivalent combination of training and experience.
This is a full-time, permanent position offering a competitive compensation and benefits package based on internal and external market equity and commensurate with experience. To learn more about Atlantic Edge Credit Union visit atlanticedgecu.ca and bettervalueforall.ca.
If this opportunity excites you, please send a resume and cover letter to Alexandra Chamberlain at creditunionjobs@aclsm.ca. As part of your cover letter, please provide an overview of what you feel are your two biggest accomplishments in your career to date.
Applications will close on January 17, 2022.