Manager of Deposit Support

Reporting to the Manager of Retail Administrative Services, this position is responsible for managing the day-to-day operations and activities of the Centralized Deposit Support team.  You lead the administration of the deposit side of business and account related services, supporting your team to deliver efficient and accurate deposit taking and ancillary administrative services.

You are a passionate coach and mentor!  You are instrumental in motivating your team for success and holding accountability to performance and results.  As a leader, you provide timely communication and articulate the vision with your team and throughout Synergy Credit Union, building and cultivating relationships.  You collaborate and create an inclusive team environment for fostering continuous growth and development.

In this role, you are also responsible to develop and maintain policies and procedures related to deposit operations and ancillary services and monitor and report on adherence to policies and procedures as part of ongoing quality assurance.  You plan, organize and direct projects, and ensure high quality administrative support is provided to all Retail Service Centres of Synergy Credit Union.  You manage and resolve technical issues impacting service and support a wide range of supplier/service partner programs by creating exceptional working relationships with our partners.  This position also ensures compliance with legislation, regulations, by-laws, standards of sound business practices, policies and procedures.

Qualifications: Preference is given to two year related post-secondary program (Diploma program) with four to six years or related experience. An equivalent combination of education or experience will be considered. Must be a proven leader with excellent communication and interpersonal skills, strong attention to detail and problem-solving skills.  The ability to work with various programs, software and technology is required.

Location:  Lloydminster, SK

Salary range:  $72 900 – $91 200 annually

To Apply:  Submit your cover letter and resume before the end of day on August 8th, to: careers@synergycu.caPlease quote competition # 213301 in the subject line.

We thank you for your interest, we will only contact those under consideration. If you are successful for this role, you will undergo a bonding process that includes a criminal record check and credit check.

We are committed to being an equal opportunity employer.

Find out more about us!  https://www.youtube.com/user/SynergyCreditUnion

  www.synergycu.ca

Finance Manager / Controller

Located in the coveted Kootenay region, Heritage Credit Union (HCU) is proud to be one of the longest running community-based credit unions in BC’s Kootenay region. HCU is dedicated to providing full financial services to the local community with branches in Castlegar, Slocan Valley, and the West Boundary.  We are committed to being a progressive, financially strong, goal-orientated organization always placing our members and cooperative philosophy first and foremost.

The Opportunity

HCU is currently recruiting for the position of Finance Manager / Controller to manage the finance and accounting functions of the credit union including its subsidiaries and partnerships.  This is a permanent, full-time employment opportunity working from the administration offices located in Castlegar, BC.

Reporting to the CEO, and as a member of the senior management team, this position will provide leadership and direction for the accounting and financial requirements of HCU and its subsidiaries.  Key areas of focus will include financial planning, regulatory reporting, accounting, investing, budgeting, and management of financial systems and controls.

Specific responsibilities include but are not limited to:

  • Participates in the development of annual business plans and goals aligned to the strategic plan, and ensures successful achievement of all objectives.
  • Monitors industry trends and maintains current knowledge of credit union financial systems, and legislative and regulatory requirements.
  • Manages the full financial year accounting cycle for the credit union.
  • Acts as the primary contact for the external audit process.
  • Monitors and analyses operating results versus the budget; provides interpretation and investigates, corrects and/or recommends corrective action to management concerning budget variances.
  • Provides all required financial reporting – documenting and presenting current and projected financial performance for management, board members, regulators, and other stakeholders.
  • Responsible for all financial tools, processes, procedures and ensuring appropriate financial controls are in place; makes recommendations to the CEO where changes in policy are required to address gaps or strengthen existing practices.
  • Manages the credit union investment portfolio
  • Manages the accounting administration team

Qualification and Skill Requirements

The successful candidate will possess post-secondary education in Accounting, Finance, Business Administration or related field, and CPA designation completed or in progress.  An equivalent combination of education and experience will be considered.

Our successful candidate will also demonstrate:

  • Knowledge of finance, accounting, budgeting and cost control principles, and an understanding of credit union regulatory requirements,
  • Excellent interpersonal skills and the ability to interact with staff, members, and suppliers in an effective and diplomatic manner,
  • Strong understanding of computer technology, including advanced spreadsheet skills and experience with automated financial and accounting reporting systems,
  • Ability to analyze and interpret simple and complex financial data; detail orientated, and demonstration of a high level of accuracy,
  • Good organizational skills; demonstrated ability to manage multiple priorities and meet deadlines,
  • Exceptional verbal and written communication skills.

 

At Heritage Credit Union we are pleased to offer an excellent compensation package as well as the benefits of living in the highly desired Kootenay region.  https://www.destinationcastlegar.com/

To learn more about our credit union please visit https://www.heritagecu.ca/

 

To Apply

Interested candidates can by apply by quoting posting #21-01 and submitting a cover letter and resume via email by August 8, 2021: hr@heritagecu.ca

We thank all applicants for their interest, however only those selected for an interview will be contacted.

Business Relationship Advisor

Do you love providing Member’s with the financial confidence they need to succeed in any direction they choose?  Do you know your individual contributions make a difference and do you love removing complexity and frustration from people’s lives?  We are seeking a motivated individual who has an energetic and exciting approach to life, that works independently, as well as part of a team, and demonstrates these qualities:

  • Strong focus on members
  • Love to goal set, and feel a sense of ownership for projects from beginning to end
  • Curiosity and the ability to question the status quo
  • Creative and open minded when looking for solutions
  • Loves to collaborate with diverse teams to solve complex problems
  • Passionate about efficient execution
  • Communication – Build constructive relationships, communicate effectively with internal and external members, and have a great time doing it

Crossroads Credit Union was founded on understanding the real needs of our member-owners, this has been at our core, so our purpose and our value proposition have been developed based on our member-owners voice.  Our members are the center and their needs drive everything we do.  We want to help our members make decisions at each of their personal and financial “CROSSROADS” and help them chapter by chapter.

The Business Relationship Advisor is accountable for the overall management of a sizable portfolio of business (agricultural and commercial) accounts that exhibit a high/acute degree of complexity and value to Crossroads Credit Union. The focus of the position will be on member relationship activities, cross-sell, up-sell, and retention of existing business members and on qualifying and converting new members and prospects and deposit gathering.

Some of the key responsibility areas are to actively monitor and manage the profitability of business relationship with members with the intent of building a long-term mutually beneficial relationship by fully understanding the goals, objectives, and status of the member’s business(es).  We would also expect you to use an excellent degree of financial, industry knowledge and expertise to proactively assess and anticipate member’s needs to suggest and recommend and/or propose products/solutions to meet those needs and the member’s broader business objectives. You should be able to ensure that the member continues to be aware of the benefits of using these products, as well as new products available to them. You will need to continuously update your knowledge on new products that may be of value to members. You would be required to minimize loan risks through diligent, timely and proactive financial reviews and awareness of changing economic/marketplace influences and applicable industry trends/data.

We pledge to know our members better than anyone else to provide the best possible service and advice.  We achieve this through developing meaningful relationships.  We want to ensure our member-owners’ financial lives are better because they entrusted us.

Building relationships with members in our West Region, this position will allow the successful candidate to work remotely not only in the Wadena area but in all our regions as the business needs of our members may require.

To be considered for this role, we are looking for someone with:

Experience

  • Minimum 7 – 10 years progressive experience in sales/service and managing a diverse portfolio in a business banking environment

Education

  • Post-secondary education in agriculture, accounting, finance, commerce, business administration, or equivalent work experience

Skills

  • Works collaboratively with peers and colleagues throughout the delivery system by sharing best practices and learning’s, where appropriate
  • Participate and be involved in community activities or events, promoting Crossroads Credit Union and demonstrating the company values

Does it sound like I’m describing you?  If you are not already with us in Crossroads Country, then you need to join us! To us Crossroads Country is not just a place, it’s a feeling.   A close-knit community of people, regardless of physical location, who through all seasons are united by prairie values.  It’s about grassroots, hometowns, and cooperation.   This feeling of belonging to a family that is always willing to lend a helping hand is part of what makes Crossroads a direction worth choosing.

At Crossroads Credit Union, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, medical/dental/vision plan, and one of the best matching pension plans, we will provide you with perks, including:

  • Vacation that increases beyond legislated requirements
  • Wellness program
  • Work / Life Balance
  • Flex Time
  • Sick Leave – Duty of Care
  • Volunteer Time
  • Training & development
  • Education Day / Paid Education
  • Credit unions perks / free accounts
  • Service awards and recognition
  • Crossroads Clothing
  • Annual bonus based on your results

 

We want to hear from you!

Please don’t delay in submitting your resume to Human Resources.  We will begin reviewing submissions immediately and continue until we find the right hire. Our employees are very important to us; our staff work hard, and we are committed to making first-rate hires (just like them)

Please include any relevant certification with your application.

 

Please forward your Letter of Interest as soon as possible to:

Human Resources

Crossroads Credit Union

P.O. Box 2006

Canora, SK S0A 0L0

E: hr@crossroadscu.ca

F: 306.563.6715

Manager of Retail Operations

Are you a born people leader who applies the principle to lead by example?

Radius Credit Union is looking for a strategic thinker to join their Executive Management Team in leading the retail operations for the organization.

The ideal candidate brings progressive experience in a senior management role ideally gained in the financial services industry. The preferred candidate is a true collaborator who brings outstanding relationship skills such that they are viewed as a trusted advisor throughout the organization.

Reporting to the CEO, the Manager of Retail Operations (MRO) will develop, mentor and motivate the retail management team located across multiple branches who are responsible for relationship building and providing a full range of deposit and lending products and services. Through managing, coaching and inspiring employees, the MRO will meet team objectives by engaging in activities to achieve superior member experiences, optimal business retention, growth and productivity.

The successful candidate will be creative, energetic, and have proven business development abilities, financial acumen, a strong commitment to service and a clear understanding of the competitive environment. Communicating and engaging with various teams will be essential to the success of this position.

Radius Credit Union is a rural based community focused credit union with seven (7) branches, assets over $440 million and nearly 50 employees serving 4700 members. Radius Credit Union builds relationships by providing financial solutions and supporting its communities.  Employee engagement is valued and there is opportunity for growth for career-minded individuals. Our organization has branches in Avonlea, Ceylon, Ogema, Pangman, Radville, Tribune and Torquay

Radius Credit Union offers a competitive compensation package including a 7% matched defined contribution pension plan administered by the Co-operative Superannuation Society, participation in a Variable Incentive Program, a full range of employee benefits including medical, dental, EAP, critical illness and life/disability insurance.

If you are interested in becoming a part of our team please submit your resume, in confidence, by August 27, 2021 via email or mail to:

 

Radius Credit Union
Box 339
Ogema, SK S0C 1Y0
Attn: Michelle Leonard, HR & Marketing Coordinator
michelle.leonard@radius.cu.sk.ca

We appreciate the interest of all applicants; however only those under consideration will be contacted.

Investment Specialist

This is a great opportunity to join and established and well-respected wealth management team!

We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the Shuswap community. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)! Add in a competitive compensation plan, and perks such as reduced banking fees, comprehensive benefits, and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As an Investment Specialist, you will deliver professional financial advice to SASCU members and non-members, primarily focused on savings, investment and retirement solutions that builds a bridge for members as their needs progress towards full financial planning. The Investment Specialist delivers on the SASCU Member Experience by identifying member needs, building sound modular financial plans, and partnering to actively promote the growth of all SASCU products and services.

What you’ll do:

  • Build and maintain a book of business by sourcing new business, building relationships with other SASCU business lines and developing existing member and community relationships.
  • Set and meet sales, growth and professional development targets.
  • Build both internal and external networks to capitalize on business referral opportunity.
  • Prepare and present financial strategies appropriate for the achievement of the client’s specific goals and objectives.
  • Provide comprehensive investment, insurance and financial advice in a way that educates the client and enables them to make sound financial choices.
  • Sell SASCU on and off-book (mutual fund) investment products.
  • Provision of ongoing client service, financial goal review, needs analysis, and portfolio rebalancing as appropriate to proactively identify existing and emerging needs.
  • Build high-trust member relationships by consistently following through on commitments, being proactive with client contact efforts and providing value-added financial advice that enables the client to improve their financial position over time.
  • Work closely with credit union peers to provide members with next level financial products and advice and to help clients establish sound financial habits, eventually referring them to a SASCU Financial Planner based on account size, life stage or complexity of needs.
  • Partner with credit union peers through referral or joint client meetings to consolidate business held elsewhere and provide the right product at the right time.
  • Serve as an internal resource for SASCU peers in the provision of financial products and services.

 What you’ll bring:

  • A post-secondary education.
  • At least 3 years of investment related experience in a fast-paced professional sales role.
  • Valid and current BC Mutual Funds License (IFIC/Canadian Securities). CFP (or PFP) designation or specialization is an asset. Willingness to attain designation within a 3-year period.
  • Professional level knowledge of Canadian investment, insurance, and financial planning products, strategies, and concepts.

You’re perfect for this role if you have:

  • A proven record of achieving and exceeding sales objectives.
  • Understanding of regulatory and compliance policies and procedures.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • High levels of ownership, accountability, and initiative.

This is a full-time Monday to Friday position (flexibility is required to meet member needs). It an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $900 million in assets. In addition, SASCU stewards $235 million in client investments. Learn more at www.sascu.com

A note on COVID-19:

Additional safety precautions have been put in place to protect SASCU staff and the public. More details can be found here: sascu.com/covid-19-response. Further information will be provided later in the recruitment process.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Member Services Specialist, Transfers and Withdrawals

Company Description:

Pioneered in 1939, the Co-operative Superannuation Society (CSS) Pension Plan, located in Saskatoon,
Saskatchewan, is one of the oldest and largest defined contribution pension plans in Canada. With
approximately $5 billion in assets, CSS Pension Plan has grown to serve over 300 employers and 51,300
current and past co-operative and credit union employees across Canada, including more than 8,200
retirees.

Summary:

We are seeking a motivated and conscientious person to join our team as a Member Services Specialist
focusing on serving our members who are making transfer and withdrawals decisions.
Join the CSS Pension Plan and its Member Experience Department as a Member Services Specialist. You
will care for our members’ journeys by:

  • Taking responsibility and ownership of pension administration responsibilities focusing on
    decision points along a member’s journey related to transfers, withdrawals and payments (e.g.,
    decisions to consolidate funds, decisions at termination of employment, death benefit
    payments, etc.),
  • Analyzing detailed financial and membership information to identify opportunities for
    improvements in the overall member experience and journey with the CSS Pension Plan, and
  • Responding to inquiries on matters related to CSS rules and regulations, member rights and
    obligations, and regulatory requirements.

The successful candidate will be a technically inclined high performer who thrives in a busy
environment, strives to think outside of the box, and can pivot between competing priorities and
complex matters. A strong sense of quality member service, belief in empowering others, and
understanding of the value of the co-operative system will be positive attributes that you bring to the
team. The Member Services Specialist is required to develop an expert understanding of our pension
benefit provisions, policies, and procedures.

You will work effectively in a team environment guided by the team-developed “Pillars of Collaboration”
which represents the values of “Respect, Commitment and Communications”.

Key Responsibilities

Responsibility for pension administration processes, with a focus on transfers, withdrawals and
payments:

  • Explain all Plan requirements for the transaction and guide the member through the
    completion and submission of appropriate forms.
  • Enter properly completed requests into the Plan’s pension administration system and
    generate payments, complete required transfer documentation and forward to receiving
    financial institutions, as necessary.
  • Ensure compliance with policies and procedures, perform quality assurance testing.

Responsibility to team and culture

  • Accountable for supporting an environment and culture of collaboration, learning, and service
    which respects diversity, encourages all teammates to work together to achieve results and
    contribute to a healthy, rewarding, and productive working environment where personal and
    team accountability are key to meeting CSS’ strategic and operational goals.

Other responsibilities

  • Generates and analyzes reports and information from our information systems and identifies
    opportunities to support and enhance the member experience.
  • Performs user testing for technological assets to ensure operational and strategic needs and
    goals are met.
  • Assist with projects (e.g., information technology, member experience, member education and
    member engagement).
  • Develops and maintains knowledge and application of CSS policies and procedures. and CSS’ vision, mission and values.
  • Provides back-up support for the Department and organization as required and carries out other duties as assigned.
Skills and Abilities
  • Excellent customer service and communication skills, including the ability to communicate complex information in a straightforward manner.
  • Superior organization, administrative, and problem-solving skills.
  • Sound knowledge of pension, retirement, and other relevant products and industries.
  • Advanced computer and analytical skills with proficiency using Microsoft Office (e.g., Word, Excel, PowerPoint), information technology and systems, pension databases and workflow systems, as well as the ability to generate reports and information.
  • Must be flexible and able to manage high work volumes and conflicting priorities to meet deadlines.
  • Self-directed, but recognizes the importance of relationship building within the team and across the organization.
Qualifications
  • Experience with customer service, retirement and wealth services, registered products and
    transactions,
  • A post-secondary diploma (e.g., Polytech 2-year diploma, University 2 or 3 year certificate) in
    business administration or office management,
  • Possession of a Pension Plan Administration Certificate (or equivalent), and
  • Five years or more experience with financial transactions or pension or benefit administration.

A combination of equivalent education, training and experience may be considered. Process improvement experience and education considered an asset.

To Apply:

Please forward your resume and cover letter (including your salary expectations) to:

  • CSS Pension Plan
  • Attn: Manager, Quality Assurance and Administration
  • Email: hr@csspen.com

Competition closes: July 23, 2021 (The position may be filled sooner)

We offer a fun, challenging and inclusive work environment, along with a competitive salary and benefits package.

We thank all applicants for their interest. However, only those applicants selected for an interview will be contacted.

Retirement and Pension Associate

Company Description:

Pioneered in 1939, the Co-operative Superannuation Society (CSS) Pension Plan, located in Saskatoon, Saskatchewan, is one of the oldest and largest defined contribution pension plans in Canada. With approximately $5 billion in assets, CSS Pension Plan has grown to serve over 300 employers and 51,300 current and past co-operative and credit union employees across Canada, including more than 8,200 retirees.

Summary:

We are expanding our Member Experience team and adding an exciting new position, a Retirement and Pension Associate!

Join the CSS Pension Plan and its Member Experience Department as a Retirement and Pension Associate. You will care for our employer and employee members’ journeys by:

  • Providing senior administrative leadership and support for our pension and retirement planning professionals,
  • Taking responsibility for a wide range of pension and retirement activities (e.g., from pension and retirement administration to meeting with members to assisting with virtual and in-person educational and engagement events),
  • Analyzing detailed financial and membership information to identify opportunities for improvements in the overall member experience and journey with the CSS Pension Plan and
  • Assisting the Director, Member Experience with regular budget and operational planning needs.

The successful candidate will be a technically inclined high performer who thrives in a busy environment, strives to think outside of the box, and can pivot between competing priorities and complex matters. A strong sense of quality member service, belief in empowering others, and understanding of the value of the co-operative system will be positive attributes that you bring to the team. The Retirement and Pension Associate is required to develop an expert understanding of our pension benefit provisions, policies, and procedures.

You will work effectively in a team environment guided by the team-developed “Pillars of Collaboration” which represents the values of “Respect, Commitment and Communications”.

Key Responsibilities

Provide and Support the Delivery of Pension and Retirement Information

  • Answers inquiries and provides information through various communication channels regarding CSS Pension Plan provisions.
  • Meets with members on an individual basis to explain the retirement income options they are entitled to; engages the senior pension and retirement planning professionals as appropriate given the member’s needs and objectives.
  • Extracts and gathers the pertinent information needed to 1) determine the member’s eligibility for the various retirement income options and other rights and entitlements; and 2) support our pension and retirement planning services.
  • Supports the pension and retirement planning professionals by 1) ensuring that all required information is provided to and received by members, 2) assisting members with their pension plan inquiries, 3) forwarding complex inquiries to the appropriate professionals or specialists, and 4) preparing, reviewing and submitting complete retirement income application packages to our member account specialists for processing.
  • Establishes a positive mutual relationship between themselves, the pension and retirement planning professionals and the members.
  • Assists with the development and continuous improvement efforts of our educational and engagement workshops, seminars, and courses.

Other responsibilities

  • Generates and analyzes reports and information from our information systems and identifies opportunities to support and enhance the member experience.
  • Performs user testing for technological assets to ensure operational and strategic needs and goals are met.
  • Assist with projects (e.g., information technology, member experience, member education and member engagement).
  • Develops and maintains knowledge and application of CSS policies and procedures.
  • Develops and maintains knowledge and application of the CSS’ vision, mission and values.
  • Provides back-up support for the Department and organization as required and carries out other duties as assigned.

Skills and Abilities

  • Sound knowledge of pension and other relevant legislation.
  • Excellent computer skills with proficiency using Microsoft Office (e.g., Word, Excel, PowerPoint), information technology and systems, pension databases and workflow systems, as well as the ability to generate reports and information.
  • Strong analytical skills including the ability to analyze information (e.g., financial and membership data).
  • Excellent organizational, administrative, and problem-solving skills.
  • Must be flexible and able to manage high work volume and conflicting priorities to meet deadlines.
  • Self-directed, but recognizes the importance of relationship building within the team and across the organization.
  • Strong desire to learn and grow in the pension and retirement industry.

Qualifications

  • Previous experience with customer service, information systems, and data analysis,
  • A post-secondary degree or diploma in business administration or commence, and
  • Two or more years of experience in a financial, wealth, retirement services or a relevant role.

A combination of equivalent education, training and experience will be considered. A Pension Plan Administration Certificate (PPAC) and/or the Certified Employee Benefit Specialist (CEBS) designation is an asset. On the path to earning the Certified Financial Planner® designation is an asset.

To Apply:

Please forward your resume and cover letter (including your salary expectations) to:

  • CSS Pension Plan
  • Attn: Director, Member Experience
  • Email: hr@csspen.com

Competition closes: July 23, 2021

(The position may be filled sooner)

We offer a fun, challenging and inclusive work environment, along with a competitive salary and benefits package.

We thank all applicants for their interest. However, only those applicants selected for an interview will be contacted.

 

Retirement and Pension Advisor

Company Description:

Pioneered in 1939, the Co-operative Superannuation Society (CSS) Pension Plan, located in Saskatoon, is one of the oldest and largest defined contribution pension plans in Canada. With approximately $5 billion in assets, CSS Pension Plan has grown to serve over 300 employers and 51,300 current and past co-operative and credit union employees across Canada, including more than 8,200 retirees. We are committed to diversity and inclusion, and a culture that includes compassion, mentorship, learning and development.

Summary:

We are expanding our Member Experience team and adding a fourth Retirement and Pension Advisor!

Join the CSS Pension Plan and its Member Experience Department as a Retirement and Pension Advisor. In this challenging role, you will support our employer and employee members’ journey by:

  • Connecting with our pension plan members, of all ages, to discover their needs and assist them in making informed pension and retirement decisions,
  • Taking a proactive approach to building and nurturing strong, long-standing relationships with our current and future participating employers, of all sizes, to assist in serving their employees and help with communicating the value of the CSS Pension Plan, and
  • Providing mentorship and guidance to our own employees of the MX Department and CSS.

Our Retirement and Pension Advisors provide services to both our employee and our employer members. Alongside your exceptional work with our employee members, you will be championing and leading our employer services programs.

The successful candidate will be a motivated and conscientious high performer who thrives in a busy environment, has a forward-thinking strategic mindset, can pivot between competing priorities and complex matters, and has a drive to build strong member relationships. You will bring a strong passion for delivering exceptional member experiences and an understanding of the value of the co-operative system and values.

You will work effectively in a team environment guided by the team-developed “Pillars of Collaboration” which represents the values of “Respect, Commitment and Communications”.

Key Responsibilities

Deliver Exceptional Member Experiences through the Provision of Pension and Retirement Expertise

  • Assists members using retirement planning tools and information provided by CSS and in navigating their pension plan decisions and questions (e.g., investments, additional voluntary contributions, and their journey to and through retirement).
  • Develops, delivers, and contributes to employee and employer member education and engagement programs and services (e.g., workshops, seminars, courses, articles, videos, social media content).
  • Meets with members (virtually or in-person) on an individual basis to discuss pension and retirement decisions, review retirement income illustrations, prepare and review retirement plans, and assist with making application for retirement income from the CSS Pension Plan.
  • Supports CSS colleagues by providing leadership, mentorship and expertise and sharing this knowledge and skillsets with others on the team.
  • Establishes a positive mutual relationship between themselves, our other pension and retirement professionals and specialists and our membership.
  • Proactively contacts members (employer and employee) to inform them of their options and CSS services.

Other responsibilities

  • Conducts research and maintains a current understanding of pension and retirement industry and legislative matters, to effectively support the member experience.
  • Assists with and leads projects (e.g., IT testing, information technology, member experience, member education and member engagement).
  • Generates and analyzes reports and information from our information systems and identifies opportunities to support and enhance the member experience.
  • Develops, maintains knowledge, and assists with leading the application of:
    • CSS organizational and administrative policies and procedures, and
    • CSS’ vision, mission, values, and strategic direction.
  • Develops and maintains an expert understanding and application of CSS Pension Plan provisions, policies, and procedures.
  • Travel may be required.

Skills and Abilities

  • Expert knowledge of pension, retirement, and wealth industry and legislation.
  • Excellent member service, communication, relationship-building, and problem-solving skills.
  • Presentation and public speaking skills.
  • Excellent computer skills with proficiency using Microsoft Office (e.g., Word, Excel, PowerPoint), information technology and systems, pension databases and workflow systems, as well as the ability to generate and analyze reports and information (e.g., financial and membership).
  • Must be flexible and able to manage high work volume and conflicting priorities to meet deadlines.
  • Self-directed, but recognizes the importance of relationship building within the team and across the organization.
  • Strong understanding and belief in the values of the co-operative system.

Qualifications

  • Previous experience working with businesses and organizations to develop and deliver employee programs (e.g., pension, benefits, wellness),
  • A post-secondary degree in business administration, commence or human resources,
  • Certified Financial Planner® designation, and
  • Five or more years of experience in a financial planning, wealth or retirement services or relevant role.

A combination of equivalent education, training and experience will be considered. A Pension Plan Administration Certificate (PPAC) and/or the Certified Employee Benefit Specialist (CEBS) designation is an asset.

To Apply:

Please forward your resume and cover letter (including your salary expectations) to:

  • CSS Pension Plan
  • Attn: Director, Member Experience
  • Email: hr@csspen.com

Competition closes: July 23, 2021

(The position may be filled sooner)

We offer a fun, challenging and inclusive work environment, along with a competitive salary and benefits package.

We thank all applicants for their interest. However, only those applicants selected for an interview will be contacted.

Senior Accountant

Williams Lake and District Credit Union

Williams Lake, BC

 

Senior Accountant

Williams Lake Administration Branch

 

Williams Lake and District Credit Union has an exciting opportunity for an energetic, service-focused Senior Accountant to work out of our Williams Lake Branch.

 

The Community

 

Williams Lake is just a one-hour flight or a scenic day trip (546 km) north on Highway 97 from Vancouver, making it very easy to access. Within a three-hour drive, residents can also access the major cities of Prince George to the north and Kamloops to the southeast. Whatever cannot be found locally is accessible within easy driving distance on major highways. Williams Lake has many amenities, including a modern recreation centre and pool, an extensive trail network for mountain biking and hiking, arts and culture activities delivered through many clubs and societies, the largest shopping area in the Cariboo Chilcotin Coast, and the opportunity for post-secondary education offered through Thompson Rivers University’s Williams Lake Campus. http://www.tru.ca/williamslake.html

 

Affordable real estate offers an opportunity to own land only minutes from town and the ability to purchase a home within city limits at very affordable prices compared to many Canadian cities. With all four seasons represented and significant sunshine hours (308 days on average), Williams Lake is ranked number 5 across Canada by weatherstats.ca for the highest number of sunny days during warm months. There is plenty to keep outdoor enthusiasts busy. Surrounded by over 800 lakes, the area is a fishing hotspot. The dry climate makes it more likely to experience the outdoors in the sunshine when hunting, hiking, mountain biking, kayaking or enjoying winter sporting activities.

 

Overall, Williams Lake offers an affordable lifestyle for the family or the young adventurer.

 

The Opportunity

 

Reporting to the Manager Accounting and Centralized Services you will possess proven interpersonal and communication skills and the ability to work as part of the Administration department while serving our internal and external members.

 

A track record of taking a project from inception to completion is clearly an asset. You will ideally have a strong background in financial services and will be responsible for:

  • the bi-weekly payroll, preparation of financial statements and daily reports, provincial and regulatory reporting (GST / PST remittances);
  • assist in the preparation of  year-end financial statements and auditing functions;
  • maintain and develop reporting; and
  • administer compliance and privacy processes.

 

Experience working with the Fiserv DNA banking system and Microsoft Dynamics Business Central will be a definite recommendation for the position.

As the ideal candidate you will have relevant tertiary education, possess excellent communication skills and have a commitment to delivering outstanding service.

 

We offer a competitive compensation package, including benefits, commensurate with experience and qualifications.

 

Interested applicants may submit a resume and cover letter, in confidence by, July 21, 2021, to:

 

Manager, Human Resources

Williams Lake and District Credit Union

139 North 3rd Avenue

Williams Lake, BC V2G 2A5

Fax: (250) 392 4361

E- mail: resume@wldcu.com

 

Williams Lake and District Credit Union thanks all applicants for their interest. Only those applicants being considered will be contacted.

 

For more information on Williams Lake and District Credit Union, please visit our website at

www.wldcu.coop.

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