Are you a “techie” who wants to work for a company that believes in quality member service? We are looking for someone who is passionate about technology and wants to provide support that will make a meaningful impact on our members and employees.
Radius Credit Union is currently seeking to fill the position of Technology & Banking Analyst. This position will be a full-time, permanent position to start immediately. Location of employment is preferred to be in Southern Saskatchewan based out of any Radius Credit Union branch, but may be flexible, depending on the candidate with potential to work from a remote location in Saskatchewan.
Job Profile:
Working directly with the Manager of IT, the Technology & Banking Analyst position will be primarily focused on providing support and service to all internal staff members at Radius, ensuring the effective and efficient co-ordination of technology services. The position will provide user support and manage various technology related business products and be an integral part of the administration of software applications. Develop and run routine reports through programs such as cView, Crystal Reports, Doxim, and Excel etc. Participate in various technology related projects and coordinate the acquisition and maintenance of computer hardware to support the achievement of credit union goals and objectives.
Responsibilities include, but are not limited to, the following:
- Provide user support for Radius Credit Union banking systems and other technology systems as necessary.
- Research, procurement and support hardware and software.
- Testing, troubleshooting, and configuring of technology systems, including cloud-based systems.
- In conjunction with third-party service providers such as C1, Celero & WBM, support and assist all staff in the use of technology in a manner that will enhance knowledge, build self-confidence, and improve productivity.
- Co-ordinate IT incident resolution with third parties including monitoring, follow up and service tracking.
- Take part in IT security including cybersecurity and act as a resource for the business continuity and disaster recovery process.
- Will work as part of a team on all technology-based services such as RCU’s online banking & mobile banking app and banking system.
Qualifications
- 3-5 years of related experience with technology systems, networks, infrastructure, operations, and experience managing projects or a combination of experience and education or 3-5 years of related experience with DNA Banking.
- Expertise in the use of IT concepts and security best practices to ensure a secure and efficient environment.
- Highly motivated and teachable, with strong communication, interpersonal and time management skills.
- Ability to work independently with minimal supervision, while continuing to stay on task and complete projects within required timelines.
- Knowledge and experience with Credit Union systems, like DNA would be an asset,
- Knowledge of SQL, Advanced MS Office, Sharepoint would be an asset.
- Demonstrated focus on customer service and service delivery.
The Credit Union/Organization:
Radius Credit Union is a rural based community focused credit union with eight (8) branches, assets over $600 million and nearly 60 employees serving 5700 members. Radius Credit Union builds relationships by providing financial solutions and supporting its communities. Employee engagement is valued and there are many opportunities for growth for career minded individuals. Our organization has branches in Avonlea, Ceylon, Earl Grey, Ogema, Pangman, Radville, Tribune and Torquay.
Compensation:
Radius Credit Union offers a competitive compensation package including a 7% matched defined contribution pension plan administered by the Co-operative Superannuation Society, participation in a Variable Incentive Program, a full range of employee benefits including medical, dental, EAP and life/disability insurance.
If you are interested in becoming a part of our team please submit your resume, in confidence, by July 19th, 2024, via email or mail to:
Radius Credit Union
PO Box 339
Ogema, SK S0C1Y0
Attn: Michelle Leonard, HR & Marketing Coordinator
michelle.leonard@radiuscu.com
We appreciate the interest of all applicants; however only those under consideration will be contacted.
