Job Posting Details

Business Analyst 3 (6 month contract), Central 1 Credit Union

Location:Toronto, Ontario
Posting Date:July 25, 2017
Closing Date:until filled
Employment Type:Full-time

Company Description

When you’re passionate about what you do and where you work, the rest comes easy. That’s the culture at Central 1 Credit Union, and that’s precisely what we’re looking for from you. Supporting nearly 150 member credit unions across British Columbia and Ontario, we’re the backbone of the credit union system in both provinces – taking care of everything from online services and product development, to payment processing, trade association services and more.

Our team of over 600 employees represent some of the most innovative, passionate individuals you’ll ever meet; people who honestly care about the organization, its members and each other. In other words, people who love what they do.


Job Description

We are looking for a Business Analyst that will be responsible for the development, modification or enhancement of moderately complex product / services and resolution of moderately complex production problems.

***Please note that the position location is flexible. The successful candidate can work out of our BC or ON office locations. This role is a temporary fulltime 6 month contract position.***

Specific Accountabilities:

Research and Analytics

  • Organize and conduct the research and collection of information from clients groups and other stakeholders. Analyzes and documents business needs and requirements
  • Assess the priority, feasibility and impact of undertaking the project, identifies options for potential solutions, and evaluates the technical and business suitability of each option
  • Develop business cases for modifications or enhancements, summarizing the costs, benefits, and measurable success criteria
  • Present proposals to management and/or clients and provides advice and guidance in selecting the best options to meet business and technical needs

Project Management

  • Define project parameters and prepares detailed specifications, use cases, workflows, and other supporting documentation for the development of modifications and enhancements
  • Prepare project plans, timeline and budget and communicates requirements to the technical team; ensures project deliverables meet stated requirements, are delivered to the required standard of quality and within the specified constraints of time and cost
  • Track and oversee the project life cycle from analysis through to deployment, provides project updates to clients and/or internal management, and acts as liaison between technical, operational staff and clients in resolving planning and implementation issues
  • Plan and oversee implementation, including quality assurance, testing and any modifications required
  • Provide follow-up and support to clients to ensure the successful operation of the newly implemented product or service

Product Knowledge and Support

  • Maintain current knowledge of Central 1’s family of products, specifically within our Treasury group, application functionality and the high level architecture of Central’s hosting environment
  • Write information releases, prepares user manuals and provides information, training and support to clients and internal personnel with respect to new and enhanced products and services. 
  • Perform other duties as required to deliver exceptional service and to support Central’s business goals 



  • A university degree in computer science, business administration or other related discipline
    with an IT focus (or equivalent), and a minimum of 6 years related experience working on multi-dimensional, multi-client projects through all stages of the project life cycle.
  • Advanced knowledge and understanding of business analysis principles, methodologies, tools and
  • Working with Agile environments 
  • Advanced knowledge of a product line or business process.
  • Ability to think analytically and conduct effective, thorough reviews of customer requirements and translate these into technical specifications. Ability to manage projects through to successful completion.
  • Highly developed analytical, problem solving, organizational and time management skills. Ability to communicate effectively both orally and in writing with clients, technical teams and other
    co-workers, work to schedules, and adapt easily to changing priorities and business needs.
  • Excellent customer service and client management skills.
  • Ability to provide technical and project leadership, and work on multiple projects with conflicting deadlines in a team environment. Strong business acumen.


Additional Information

As much as we believe in working hard, we also believe in personal growth and taking time for ourselves. Accordingly, our total rewards philosophy amounts to one of the best compensation and benefits packages in the industry – from performance-based incentives and extended benefits, to training and education reimbursements and ample vacation time.

Central 1 is committed to diversity and inclusion. If you have a request for a disability-related accommodation, we will work with you to meet your needs.

Reporting to: Managing Director Capital Markets 

Grade: E

Date Posted: July 24, 2017

Internal Applicants must apply by: July 28, 2017

*Unsolicited resumes from vendors will not be accepted for this or any position at Central 1*