Job Posting Details

Manager, Outbound Member Contact Centre, CONEXUS Credit Union

Location:Regina, Saskatchewan
Posting Date:January 9, 2019
Closing Date:January 20, 2019
Web Site:www.conexus.ca
Competition:MANAG01945
Employment Type:Full-time

Authentic. Bold. Creative. Responsible.

Are you ready to make a move and work for a company who puts the financial well-being of its members first? It’s not just something we say at Conexus. It’s a promise delivered by our 900 employees each day. We are passionate about our members’ financial health, and our employees reflect that passion.

The position

We’re looking for a Manager, Outbound to join the team at our Member Contact Centre. If you are all about building relationships and understanding needs, thrive in a fast-paced environment and can lead a team of Financial Advisors Outbound, then this job is for you!

How you’ll spend your time  

  • Recruiting, coaching and empowering a team that may include a combo of Financial Advisors 1 and 2, Outbound
  • Leading member contact programs and initiatives that make onboarding easy and increase our member product usage
  • Helping your team grow and succeed by sharing knowledge, technical guidance, observational coaching and promoting continuous learning
  • Working with the Divisional Manager to fulfill the department business plan and organizational goals

  • Whom we’re looking for

  • A financial pro experienced in consumer lending, investments, and retirement consulting
  • A team-focused leader, who coaches, shares knowledge and motivates to help your team grow and flourish
  • A relationship builder, who will nurture and support the growth of our membership and ensure team delivery of world-class member service
  • A trailblazer, up to date on industry trends and competitor products who can make recommendations that enhance our services and increase efficiency

  • What you get in return
  • Industry-leading work-life balance and rewards
  • Formal and informal employee development
  • Meaningful work that makes a difference in our members’ lives
  • An organization that really treats you like family

  • Interested? Apply now or if you have questions contact Becki Ollinger at becki.ollinger@conexus.ca