Job Posting Details

Small Business Relationship Manager, Westminster Savings

Location:Maple Ridge, British Columbia
Posting Date:July 12, 2018
Closing Date:until filled
Employment Type:Full-time

At more than $4 billion in assets under management, Westminster Savings is one of Canada’s largest credit unions.  Through our 400 employees, our focus is serving our more than 67,000 members across each of our four lines of business – Consumer Banking, Commercial Banking, Wealth Management, and Auto/Equipment Leasing. At Westminster Savings we look beyond accounts, rates and products and are committed to delivering real and tangible value to our customers.

We are very proud of the culture we’ve created – one that reflects our desire to work collaboratively with our employees, invest in potential and celebrate our wins, both big and small. There is a shared sense of pride at Westminster Savings, in the work we do every day, and an unwavering commitment to our employees’ continued success. It is so much more than a job at Westminster Savings.

The Small Business Relationship Manager is responsible for growing and maintaining a portfolio of high value micro businesses and their owners.  This commercial banking position will attract, build and retain relationships by providing customers with integrated financial advice and solutions to meet their business banking needs.

This key role will be supporting two of our oldest and busiest branches – Maple Ridge (‘Lougheed’) and Pitt Meadows (‘Landmark’).

Key Accountabilities

Business Development

  • Maintains network of key contacts (centers of influence), enhances WSCU's image and reputation through effective public relations, including presentation to business customers.

  • Represents the credit union in the community, and at business events (e.g. Chamber of Commerce, professional organizations, etc.).

  • Reviews assigned portfolio and ensures customers have appropriate lending and other products;

  • Negotiates and implements revised terms or new banking arrangements for customers and/or prospects.

  • Promotes products and services such as business payroll services; business Visa and any other cash management products and services provided by WSCU or 3rd parties. 

Credit Underwriting

  • Identifies and gathers all required loan information to prepare applications for credit.

  • Completes due diligence and investigation; analyzes and interprets financial and other information; assesses value of security; makes recommendations for new loan, loan renewals and amendments within the guidelines of WSCU lending policy and procedures.

  • Provides creative and flexible solutions in structuring credit with appropriate supporting commentary. Submits recommendations for credit to appropriate approval level.

  • Prepares and reviews offer letter with customers and facilitates effective follow-up.

Portfolio Management

  • Conducts a detailed review with each borrower at least annually; analysis of information received to assess risk; develops action plans to minimize credit union exposure where appropriate

  • Reviews reports for assigned portfolio to identify potential problems (e.g. overdraft, delinquency and maturity) and contacts customers to resolve issues; develops action plan to ensure risk is minimized.

  • Coaches and educates small business customers to ensure financial records are up to date and provides advice to assist with the success of the enterprise.

  • Visits customers on a regular basis to observe business operations, develop additional business opportunities and ensure loan security is protected.

  • Other duties as assigned.

We can offer you:

  • An employer that values you and recognizes the power you have to create success for yourself while making a difference in the financial well-being of others

  • A financially stable and growing team that believes in providing world class service in our local setting

  • An employee focused culture that provides extensive learning and career development opportunities

  • A competitive total rewards package, including a highly competitive defined contribution pension plan.

Apply today!