Job Posting Details

Regional Branch Compliance Manager (12 month contract), Credential Financial Inc.

Location:Vancouver - BC, British Columbia
Posting Date:November 22, 2017
Closing Date:until filled
Web Site:www.credential.com
Competition:RBCM
Employment Type:Full-time / Contract

We are looking for Regional Branch Compliance Managers to join our Compliance team on a 12 month contract. The successful candidates will provide direct supervision of the advisor mutual fund dealer-related activities, for those credit unions in their Region that have enlisted BCM services from Credential Asset Management. The Regional Branch Compliance Manager (RBCM) is responsible to ensure advisors act at all times in compliance with the requirements of the MFDA, provincial securities legislation and dealer policies and procedures.

Who you are:

  • You’re passionate about providing outstanding client service, and you view every interaction as an opportunity to make a difference
  • You’re adept at anticipating and interpreting client needs, and you provide support that results in exceptional experiences
  • You take initiative, seeking out and owning opportunities to improve yourself, your team, and our business
  • You take pride in finding creative and meaningful solutions to client challenges
  • You’re comfortable in a fast-paced environment, maintaining a keen attention to detail even when under pressure
  • You thrive in a collaborative environment, sharing your knowledge with your colleagues, and celebrating your successes as a team
  • You’re a life-long learner, staying current on market events, industry news, and innovative trends and technologies
  • You believe that all Canadians should have access to sustainable financial strength, and you’re committed to long-term wealth solutions
  • You consider the impact of your actions on your team members, our partners, our clients, and the places where we live and work
  • What your day looks like:

    On a daily basis you will be:

  • Proactively building relationships with advisors to continually increase knowledge and understanding of their business and sales processes.
  • Managing advisor relationship such that all BCM/advisor interactions are positively influencing CFI/CU relationship
  • Reviewing and providing evidence of approval for all new accounts
  • Performing Policy 2 audits to ensure compliance with regulatory and corporate policies and procedures
  • Reviewing suitability of all previous day’s trading in keeping with MFDA Policy No. 2
  • Approving all KYC material changes; ensuring KYC information is updated before each transaction; ensuring credit unions are inputting and linking KYC on Univeris before a transaction is placed
  • Showing evidence of review and resolution and maintaining appropriate files and documentation
  • Providing new and disciplinary close supervision of advisors as required
  • Providing necessary coaching to advisors where gaps are identified in their knowledge and/or sales practices
  • Providing onboarding services to advisors/credit unions new to BCM Services as needed
  • Providing alternate BCM duties for credit unions as required
  • Following-up on trades as required by head office Tier 2 review or upon request
  • Ensure anti-money laundering and suppression of terrorism duties are conducted
  • Disseminating communications to advisors or other credit union contacts when necessary
  • Handling and documenting complaints in accordance with department guidelines, escalating and report up to PCO as necessary
  • Conducting internal investigations where advisors are identified as being in contravention of regulatory standards of conduct
  • Contributing to department strategies (e.g. BCM Strategy) and initiatives (e.g. Meaningful Change) as required
  • Meeting department operating requirements and Service Level Agreements as applicable
  • Your experience and skills:

  • 2 years of recent experience as an advisor or Branch Compliance Manager
  • Operational and/or compliance background in financial services
  • Experience or understanding in conducting daily and monthly account supervision would be an asset
  • Experience in operating within the credit union system is an advantage
  • Completion of Canadian Securities Course, Canadian Investment Funds Course, or Investment Funds in Canada Course
  • Completion of Branch Managers’ Course, Mutual Fund Branch Managers’ Course or Branch Compliance Officers Course
  • Excellent communication skills, both written and verbal
  • Extremely detail oriented, with good analytical skills
  • Strong organizational & time management skills
  • Ability to work independently with minimal supervision, and able to be a strong team player
  • Sound judgment and ability to deal with stressful situations in a diplomatic fashion
  • Intermediate computer skills with Word and Excel
  • Who we are:

    25 years ago, Canadian credit unions came together cooperatively to build an innovative wealth management offering to serve individual credit unions and their communities. Today, Credential Financial Inc. (Credential) is a national wealth management firm providing MFDA and IIROC dealer services, online brokerage, insurance solutions, and correspondent services to over 225 partner credit unions and investment firms across Canada. Our mission is to empower positive growth for all Canadians by providing wealth management leadership, valued advice, and outstanding service.