Job Posting Details

Senior Member Service Representative , Raymore Credit Union

Location:Raymore, Saskatchewan
Posting Date:January 27, 2020
Closing Date:until filled
Employment Type:Full-time

Senior Member Service Representative

At Raymore Credit Union, we think differently.  As a financial co-operative, we’re guided and inspired by principles that aim to advance the well-being of our members and communities.  We’re motivated to do more for them by deepening relationships and delivering a remarkable experience.  As we undergo a positive transformation and work to build a stronger credit union, we count on our exceptional employees and their talent to get us there. We offer phenomenal benefits, life-work balance and endless opportunities for you to be engaged and inspired at work and in your community.  You’ll share our core value of putting people before profits and be guided by our vision of building a stronger community for everyone, every day.  Our work environment is collaborative, progressive and rewarding. You’ll be part of a team who shares your commitment, energy and passion for delivering the most exceptional member experience.  We can’t wait for you to join the better banking movement!


The Position

We’re looking for an experienced Senior Member Service Representative to join our team!  This position is an essential part of our Retail team, which consists of 10 teammates in both branches. 

How you’ll spend your time

· Serve as a role model to the retail team, by providing and exemplifying superior member service

· Responsible in ensuring the highest quality of member experience is produced by the member service team provided through coaching, training and accountability

· Building relationships with members to understand their goals; while always being on the lookout for new opportunities or solutions to improve their financial well-being

· Actively helping members with their everyday banking needs, as well as assisting in resolving more complex problems and enquiries

· Providing cash and non-cash related deposit services and administrative tasks with professionalism and accuracy

· On you… learning and spending time on personal development!


Who we’re looking for

We want you to be a part of our RCU team!  Our winning team is like a tight-knit family that values:

· Caring & Integrity – will do anything to help each other and respectful regardless of differences

· Co-operation –works together to meet the family’s values, and willing to put others’ needs ahead of their own when required

· Leadership –encourage innovationand empower others to be their best!

· Commitment – no job is too big or too small – be reliable, dependable and dedicated

· Prosperity – always encouraging and working towards greater success

· Communicating – clearly, honestly, and with positive intent

What you get in return

· Life-work balance and rewards

· Spectacular package of benefits that will be sure to knock your socks off

· Meaningful work that really makes a difference in our members’ lives

· Personal development opportunities

· An organization that really treats you like family

· A birthday cake on your birthday! 



Seven to nine years of member service experience and leadership and development skills preferred.


Apply now by sending your resume and cover letter to Ellen Phillips at 
Be sure to get your application in as this opportunity closes on February 5, 2020.

Thank you for your interest and application. Only candidates chosen to proceed in our selection process will be contacted.