Job Posting Details

Volunteer - Information Technology Administrator, Co-operative Development Foundation of Canada

Location:Ottawa, Ontario
Posting Date:September 17, 2018
Closing Date:until filled
Web Site:cdfcanada.coop/
Employment Type:Temporary

WHERE: Myanmar

START DATE: November 5,2018

DURATION: 6 months

REPORTING TO: Project Manager of Myanmar

DEADLINE: September 21, 2018

Note: This is a voluntary assignment. Domestic and international economy airfare, ground transport, visa, travel insurance,
out of country accommodation, and a meal/incidental allowance ($1,500month) will be covered by CDF
Canada. Applicants must be a Canadian citizen or a permanent resident.

BACKGROUND:

MyFINANCE is a 32-month project that will support the transformation of two township co-operatives to a new model
that is demand driven, and increasingly reliant on funds mobilized from the membership of primary co-operatives-
“township level savings and credit co-operatives (TSCCs)”. When it comes time to repay the Eximbank loans, we hope to
see them independent, sustainable and with increased capacity.

ABOUT THE ASSIGNMENT:
The IT Administrator maintains MyFINANCE project’s computing infrastructure; provides computer hardware &
software support and training to MyFINANCE employees; acts as a technical resource for and provides training
on the Open CBS management information system and works with the Country Managers to enforce the
Acceptable Use of Computers & Electronic Devices policy.
The position will have limited direct supervision. The incumbent has authority over scheduling minor upgrades
of computer hardware and software and dividing time between projects.

ACTIVITIES AND DELIVERABLES:

Software & Hardware Administration
• Deploys, maintains, monitors and upgrades (as necessary) computer hardware
• Deploys and maintains all software related issues such as updates or installation of new programs
• Records and maintains a list of software licenses and end users
• Tests and evaluates new technology when required
• Conducts electrical safety checks on computer equipment and other hardware

Troubleshooting & Help Desk / Training
• Supports employees regarding hardware and software related issues and/or requirements
• Provides training to employees (as directed) on computer software/hardware (including Open CBS)
through discussion, documentation and other media (i.e. videos, online training, etc.)
• Researches training opportunities that would enhance the skills and effectiveness of the MyFINANCE staff
• Collaborates with MyFINANCE Country Managers and TSC office Managers to resolve issues

OpenCBS Management Information System Advisor
• Acts as a technical resource and advisor at all stages of implementing the MyFINANCE OpenCBS MIS software
• Advises the Country Managers on OpenCBS system interface changes or additions that would make it more effective and enhance the productivity of staff
• When necessary, acts as a liaison between the OpenCBS development team, Country Managers and TSC office Managers

Documentation
• Creates procedural documentation and relevant reports (when instructed)

QUALIFICATIONS:
• Bachelor’s Degree in Computer Science or related field
• A minimum of two (2) years working in an information technology environment
• Experience with Windows 8/10 platform
• Microsoft Office Suite (Excel, Word & PowerPoint)
• Advanced computer troubleshooting skills
• Management information system and database experience
• Ability to work continuously on a task until satisfactory completion is achieved
• Prioritize and manage several open ‘cases’ at a time
• Test and evaluate new technology as required
• Ability to design business documentation (i.e. forms, policies) when directed
• Rapidly establish a good working relationship with Country Managers, staff, coop members and consultants

APPLICATION PROCESS:
Please submit a resume and cover letter by September 21, 2018 to apply@cdfcanada.coop . You must be a Canadian citizen or permanent resident. Successful candidates will be required to obtain a police-check from their local police/RCMP detachment. No phone calls please. All applicants are thanked for their interest in CDF Canada; however, only those selected for an interview will be contacted.

Co-operative Development Foundation of Canada
Co-operative Development Foundation of Canada (CDF Canada) is an international development charity that helps improve the lives of women, men, children and their communities through cooperatives. We envision a world where self-reliant communities flourish. CDF Canada is working with local partners in Africa, Asia, Latin America and in Eastern Europe to establish and grow community owned co-operatives that help people achieve more prosperous, self-reliant lives. For over 70 years, CDF has been mobilizing financial resources, volunteers and knowledge — mostly from Canadian co-ops and credit unions — to make the world a better place. For much of that time, CDF Canada worked with partners to help communities move toward prosperity and create more secure lives through community-owned cooperatives. For more information about CDF Canada, visit www.cdfcanada.coop