Job Posting Details

Manager, Product Solutions - Full-Time, First West Credit Union

Location:Langley, British Columbia
Posting Date:December 5, 2017
Closing Date:until filled
Employment Type:Full-time

If you believe in the same things we do, let’s talk.

First West Credit Union is a tight-knit team of smart, friendly, creative, skillful and passionate professionals spread across British Columbia and beyond. We’ve come together because we believe in making a real difference in people’s financial lives. We believe that keeping things simple, showing leadership, and banking cooperatively can change the world for the better.

We are seeking a Manager, Product Solutions within our Langley, Duncan, or Penticton Regional Office.

The goal of the Manager, Product Solutions is to develop, manage and implement deposit, investment and lending products for Business and Retail members. In collaboration with a broad group of internal and external partners, the Manager, Product Solutions will lead the development and execution of the product roadmap. This role is responsible for the development of new product solutions, pricing and promotional strategy based on member and market insights.

Here’s what would be included as a part of your typical day:

  • Complete business case, requirements, concept validation and implementation of new banking products and services. Working with Finance, Treasury, Sales, Marketing and IT teams, manage the development of products and services focusing on driving greater member engagement.

  • Leading the take to market process, including project management for implementation of new products and changes to existing products.

  • Researching and understanding industry trends to ensure that the First West product offering remains competitive and profitable.

  • Providing leadership and direction to the team, through mentoring and training; and ensures appropriate development of skills and knowledge required to achieve assigned team targets. Cultivate and maintain a supportive and engaged work environment

  • Product lead for the Margin Enhancement Team meetings. This includes providing competitive pricing intelligence as well as presenting promotional strategies and results.

Required Skills, Experience & Qualifications:

  • Bachelor’s Degree in Marketing or Business, MBA preferred

  • Solid business writing and presentation skills

  • 5 years leadership experience/project management

  • 8 + years of Product Management experience, preferably in Financial Services

Why work for us?

Our employees give us a lot and we think it’s only right to give something back. We offer a total rewards package that includes:

  • A competitive base salary plus performance-based incentive compensation and annual merit pay increases

  • Flexible benefits as well as retirement benefits

  • Vacation time, a flexible “Day4U”, and the ability to purchase up to 5 additional flex days

  • Other financial perks such as waived or reduced financial service fees, reduced rates on personal loans, mortgages, and vehicle leases, and no-interest loans to buy computers or fitness equipment for home use

But most of all, we’re invested in our local communities. Our initiatives are far-reaching with a special focus on raising food, funds and awareness for our local food banks. We volunteer and employees can be provided with paid time off to volunteer their time to assist in serving an organization.

What’s your place in the First West story?  Apply now and let’s find out together.

This position will remain open until a suitable candidate is found. First West regrets that only candidates selected for an interview will be contacted.

Diversity & Inclusion

First West Credit Union is committed to diversity and inclusion. Our goal is to create an inclusive, accessible environment for our candidates and employees that reflects the communities in which operate. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, accessible meeting rooms or other types of accommodation), please let us know and we will work with you to meet your needs.