Job Posting Details

Assistant Manager, Central Operations-Registered and Estates, Coastal Community Credit Union

Location:Nanaimo, British Columbia
Posting Date:March 19, 2019
Closing Date:until filled
Web Site:
Employment Type:Full-time / Permanent

*Posting Deadline: Please submit your application by 11:59 PM PST, March 29, 2019*

Position Type: Permanent, Full-Time

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We need an Assistant Manager, Central Operations-Registered and Estates, so if you’re passionate about improving people’s financial health and have proven knowledge and experience with branch operations with regards to estate administration, registered products, power of attorney and trust, we’d like to hear from you.

What’s the role?

As an Assistant Manager, Central Operations-Registered and Estates, you will assist with developing policy and procedures for maintaining and strengthening service to the retail and operation service divisions as well as provide support in all areas and functions within Central Operations. You'll thrive at designing continuous improvement processes and providing guidance to branches and departments with operational procedures to increase efficiencies. By empowering a team of representatives, you will lead and influence the development and engagement of employees that support the achievement of business and increase employee productivity.

What are we looking for?

  • Successful completion of a Bachelor’s Degree or Diploma requiring 3-4 years of full-time study;
  • 6 years of progressive financial experience or equivalent combination of education and experience;
  • Advanced understanding of service levels, branch operations, products and services;
  • Thorough understanding of credit union operations, principles and values.

Ideally, you are a flexible, collaborative team player with:

  • A solid understanding of registered products and audit procedures;
  • A solid understanding of estate administration, power of attorney, and trusts;
  • Have demonstrated ability to coach and motivate a team of representatives;
  • Proven experience in providing detailed and accurate information to third parties.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

What we offer you:

  • Competitive salary
  • A comprehensive benefits package including MSP, dental, and extended healthcare
  • Employer paid RRSP benefit
  • Ongoing support for education and career development

Who are we?

Coastal Community has been in business over 70 years, and we’re proud of the things that make us who we are:

  • We’re 100% member-owned and locally-based—all of Coastal Community’s operations, Board of Directors and employees are based on Vancouver Island and the Gulf Islands, with all decisions made locally.
  • We’re a growing organization with over 2.5 billion in Credit Union assets, serving over 100,000 members and clients through our 24 branches, 16 insurance offices and 4 business centres.
  • We believe in making meaningful contributions to the communities we call home, and in the last five years alone, we’ve contributed $2.5 million to community partners across our islands.

If you join us you’ll work hard, but have a lot of fun along the way. We offer a generous compensation package and a great work/life balance because we want you to spend your career here. Many people do!