Job Posting Details

Financial Solutions Manager, Westminster Savings

Location:Vancouver, British Columbia
Posting Date:April 25, 2018
Closing Date:until filled
Web Site:www.wscu.com
Employment Type:Full-time

At more than $4.0 billion in assets under management, Westminster Savings is one of Canada’s largest credit unions. Through our 400 employees, our focus is serving our more than 56,000 members across each of our four lines of business – Consumer Banking, Commercial Banking, Wealth Management and Auto/Equipment Leasing. We enrich our customers’ lives by looking beyond accounts, rates, products and services to ensure we continuously deliver real and tangible value to them.

We are very proud of the culture we’ve created – one that reflects our desire to work collaboratively with our employees, invest in potential and celebrate our wins, both big and small. There is a shared sense of pride at Westminster Savings in the work we do every day and an unwavering commitment to our employees’ continued success. Join a team that is as committed to your career as you are. 

Financial Solutions Manager – River District Branch (Full-time)

The Financial Solutions Manager (FSM) is a unique all-encompassing role that includes lending, investment and cash-related functions. This new role is an ideal fit for the growing south Vancouver community and offers tremendous service flexibility for both our members and our employees. This is a fantastic opportunity to be a part of this brand new team and utilize your exceptional customer service skills, your passion for team, and your commitment to delivering results. The FSM will report to the Branch Manager.

Key Accountabilities

  • Consistently cultivating an outstanding customer experience by accurately assessing customer needs and recommending appropriate solutions
  • Welcoming customers and providing lending, investments, and cash-related expertise and support
  • Advising on mortgages and secured and unsecured loans within lending policy
  • Developing, maintaining and growing the branch wealth management portfolio, including both mutual funds and term deposits
  • Proactively developing product knowledge and understanding of four lines of business, ensuring meaningful connections with customers; referring to internal business partners as needed
  • Participating in and facilitating regularly scheduled team meetings and workshops to foster a sales and service culture
  • Developing new customer relationships through outbound calls, personal contacts, networking, community events and other activities
  • Supporting daily branch operational and administrative tasks including night deposit transactions, balancing and maintaining ATM(s), ordering and handling Canadian and foreign currency

About You

As the ideal candidate for this role you have a minimum of 2-3 years’ experience in financial services, including cash, lending and mutual funds experience. You demonstrate a keen ability to uncover customer needs through establishing rapport and listening to the customer. You lead by example, and consistently go above and beyond for your customers and your team. You thrive in building relationships and love to be a part of community and networking opportunities in support of business development. If you are looking for a roll-up-your-sleeves opportunity to jump in and help your customers with all of their day to day banking needs, then this could be the opportunity for you!

A mutual funds license is required for this position. 

Mandarin or Cantonese language skills would be considered an asset.

This is a full-time position (37.5 hours per week), Monday to Friday. The scheduled days are subject to change based on the requirements of the branch and the organization.

What we can offer you:

  • An employer that values you and recognizes the power you have to create success for yourself while making a difference in the financial well-being of others.
  • A financially-stable and growing team that believes in providing world class service in our local setting.
  • An employee focused culture that provides extensive learning and career development opportunities.
  • A competitive total rewards package including a defined benefit pension plan.

Apply now!