City: BC

Manager, Financial Services

Help Improve our Member Centricity and Grow our business!

We have an exciting opportunity for someone to oversee our 3 branches advisory services operations of the delivery system and branch channels, to improve a member’s financial wellbeing while providing a rewarding member experience.

 

We offer a highly competitive wage, career progression, ongoing learning and development, and an impact on our local community.  Join us on the beautiful Sunshine Coast and enjoy a relaxing lifestyle filled with recreational activities including boating, hiking, and much more, while only a short 40-minute ferry trip from Vancouver.

 

What You’ll Do

Under Executive Direction, the Manager Financial Services supports the development and implementation of transformational service and drives the achievement of sales and performance targets in the delivery system to support the growth and sustainability of the credit union, which enriches the members financial wellbeing.   As a member of the management team the position has shared accountability for the overall health and effectiveness of the organization and Member’s financial wellbeing

 

What Does the Ideal Candidate Bring?

The preferred candidate has completed a bachelor’s degree in business or a related field along with a minimum of 5 years of progressive experience in a financial industry including a minimum of 3 years in a leadership role, with a minimum of advisory sales management. You will have experience with managing direct reports, providing coaching and guidance to maintain skill levels and enhance staff growth by promoting motivation, enthusiasm, service excellence, product knowledge and professionalism. We are looking for an individual who will be adept at problem solving, decision making, establishing strong working relationships, and demonstrating excellent sales and communication skills.

 

About Sunshine Coast Credit Union (SCCU)

For 80 years, Sunshine Coast Credit Union and their members have been helping build a healthy, strong, vibrant Coast community. We are a full-service financial institution with assets exceeding $850 million, serving 17,600 plus members in three growing coastal communities in British Columbia. Sunshine Coast Credit Union is committed to enriching the financial well-being of our members and our community.

 

How to Apply
If you are interested in this exciting opportunity, please submit a current resume and cover letter in confidence to:  yourfuture@sunshineccu.net.  The posting is open until filled.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Personal Loans Officer

Northern Savings Credit Union is seeking a full time Personal Loans Officer for our Terrace, BC location.  This key position in the branch provides financial solutions and exemplary member service in personal loans and mortgages. This position is often the primary point of contact for existing and new members and can foster relationships through service excellence and product knowledge specific to retail lending.

Duties:

  • Delivers financial solutions to new and existing members by offering a suite of personal lending and mortgage products.
  • Is knowledgeable in all Northern Savings financial products and services to enable referrals to Financial Services Representatives, Business Services, financial advisory services and insurance (life, property and casualty).
  • Collaborates with staff in addressing services issues and member concerns.
  • Has expert knowledge of lending processes and procedures.
  • Identifies process improvements and escalates to supervisor.
  • Ensures that all interactions with members and fellow staff are completed in a professional and timely manner.
  • Meets compliance, confidentiality and regulatory requirements and abides by management policy and branch procedures.
  • Works within prescribed lending limits, referring applications as necessary.
  • Uses pricing matrix at all times for personal lending products.
  • Understands authorities with respect to overrides, waiving service charges and the pricing matrix.

Education:

  • High School diploma is a requirement. Completion of post-secondary education is an asset.
  • Completion of sales training is an asset.
  • Completion of Personal Lending course.

Experience:

  • Previous lending, sales and service experience is required.
  • Previous financial services experience is required.

Skills:

  • Demonstrated sales skills.
  • Expert knowledge of products and services required.
  • Ability to communicate and liaise professionally with members, potential customers, community groups and co-workers while maintaining confidentiality.
  • Working knowledge, skills and experience in Microsoft Office

Vice President, Risk & Finance

Stabilization Central Credit Union (SCCU) is a proactive agency that has been supporting and strengthening BC credit unions facing regulatory difficulties since 1989. It works in partnership with credit unions providing proactive, customized solutions and valuable tools to strengthen their business practices with a focus on stability and sound financial and risk management. SCCU provides proven leadership and direction to member credit unions via its service offerings of Governance, Regulatory Compliance, Risk Management, and Strategic Planning, to ensure a healthy, self-sustaining credit union system.

The Vice President, Risk & Finance (VP) works closely with the CEO and the board of directors to define, deliver, and improve SCCU services that enhance member credit union sustainability, regulatory compliance in governance and risk management, as well as supporting overall growth. The VP develops relationships and builds trust across the industry, ultimately becoming a key partner of member credit union boards and senior leaders. Travelling throughout the province when required, the VP provides effective relationship management in addition to consistent and impactful program delivery.

The individual will analyze economic, business, and financial conditions and their impact on individual and industry-wide credit union operations. They will then identify opportunities to proactively enhance member credit union performance or to mitigate losses through SCCU’s comprehensive suite of services including the Master Bond Program. This support will encompass providing guidance and direction in the application of policies, standards, best practices, and business continuity plans for member organizations as well as SCCU itself.

The ideal candidate is a highly successful and confident professional who brings a strong understanding and application of risk mitigation and financial management for effective and efficient business operations. Possessing multiple years of broad financial senior leadership experience, plus a post-secondary degree in a business or risk management-related field, the successful candidate will demonstrate a proven ability to forge productive partnerships and to create and contribute to a positive and enthusiastic work environment. A detailed understanding of enterprise risk management and an ability to communicate effectively with a wide range of partner groups, including the regulator and the credit unions SCCU works with, will be key to this individual’s success.

If this is the next step in your professional career, please visit our website and submit your application to Shaun Carpenter and Matthew Bell at www.pfmsearch.com.

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