City: Castlegar

Sales and Service Manager

Position Overview:

The Sales and Service Manager provides oversight, coaching, supervision to branch management of the Castlegar, Greenwood and Slocan Valley locations and directly to the retail lending staff in the Castlegar and Slocan Valley branches. This position serves as a multi-branch manager with an emphasis on regular and ongoing sales and performance leadership and direction to facilitate the provision of quality member relationship services, to maximize revenue generation, promote growth and help members achieve and maintain their financial health. The incumbent will identify, develop and further the StellerVista brand within the branch communities, and initiate and maximize business development opportunities.

 

Education and Experience:

  • Completion of a degree or diploma in business administration or operations management
  • Completion of, or enrolment in and actively progressing towards the ACUIC Designation
  • 8 to 10 years of financial services or credit union experience including at least five years sales management with at least 1 year at the branch manager level OR an equivalent combination of education and experience.

 

Other Position Requirements:

  • Proven ability to successfully lead individuals and teams within a sales and service environment
  • Demonstrated leadership skills, including mentoring, motivating, and coaching
  • Excellent communication and interpersonal skills with the ability to interact with a wide variety of people
  • Proven skills in business development and achievement of sales goals and targets
  • Experience leading in a unionized environment
  • Working knowledge of credit union legislation, policies, and procedures as they relate to the position
  • Working knowledge of risk management, security, and safety as they related to branch operations
  • Working knowledge of credit union deposit products and services
  • Commercial banking experience preferred
  • PC literacy including Microsoft Word or other work processing software, Excel or other spreadsheet application and banking software programs

 

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

 

About StellerVista Credit Union

At StellerVista we believe in:

Accountability.

Our members, owners of StellerVista, and our communities can always count on us.

Responsiveness.

We listen and care so that we can provide exceptional service and advice.

Shared success.

The strength of our financial framework allows us to share this success with our members, communities, and employees.

Trust.

Our foundation is built on trust between our members, communities, and employees by creating a safe, engaged, and collaborative environment where our employees explore ideas and solutions.

Belonging.

Our credit union promotes diversity, equity, and inclusion with our members, within our communities and each other.

Community engagement.

Our knowledge and involvement make it better for us to live, work and play in this place we call home.

In January 2023, two Credit Unions, formerly East Kootenay Community Credit Union and Heritage Credit Union, merged to create StellerVista Credit Union. Our members overwhelmingly voted in support of this merger as a single entity representing seven communities: Greenwood, Castlegar, Slocan Park, Cranbrook, Fernie, Sparwood, and Elkford.

 

We’re proud of our team. They make us who we are.

 

Branch Manager Castlegar/Salmo

KOOTENAY SAVINGS CREDIT UNION

Kootenay Savings, the region’s leading credit union with over $1 billion in assets, over 39,000 members and over 200 employees, continues to strive to fulfill our vision:

To be the best provider of financial services and the best place to work in the communities we serve.

Do you…embrace change and thrive in an ever-evolving work environment?  Are you a natural leader who aspires to make a positive difference each and every day?  Are you a motivated self-starter with a proven track record of success in sales leadership and business development?

If so…we should talk.

We’re looking for someone who thinks strategically, who can plan for today, and can envision future opportunities that align with our long-term strategies to lead our Castlegar and Salmo branches.  The ideal incumbent is a leader who drives for results and success and brings a leadership presence and core values that will influence, motivate and inspire our people.  The Branch Manager works in both the Castlegar headquarter branch and the Salmo satellite branch.

With a bachelor’s degree or designation in business studies, combined with seven or more years’ financial industry experience, you’ll be well-positioned to lead your teams in a sales & service-oriented environment.  Your knowledge of all facets of branch banking operations, along with excellent personal and business lending skills and the ability to create and act upon all business opportunities will ensure the continued growth and profitability of the branches.  Proven leadership, communication and sales skills will allow you to work effectively with members and employees at all levels and in all departments within Kootenay Savings.  Your proficiency in computer technology and your understanding of policy administration will enhance your ability to manage information and processes.  Your strong understanding of change management principles and the ability to adapt to changes in the external environment and organization allows you to support and lead your teams through the rapid evolution of financial service delivery.  As an active community supporter, your values align closely with ours.

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return, we offer a total rewards package that includes:

  • Competitive salary of $82K – $103K based on skills and experience
  • Competitive benefits including extended health, dental and vision coverage
  • Paid vacation, sick time, and floating holidays
  • Health care spending account
  • Continual training, development, and coaching
  • Confidential employee and family assistance program
  • Unique staff benefits on products such as bank accounts, loans & mortgages
  • The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiatives
  • Being part of an organization that puts their community and employees first
  • Being part of a talented and dedicated team who improve our members’ financial lives

You’ll be rewarded with a satisfying career in an organization that incorporates many leading-edge strategic initiatives with opportunities for supported professional growth and career advancement. If you are a team player ready to take on an exciting challenge in a progressive, employee-focused environment, we’d like to hear from you!

For more information about Castlegar and the surrounding communities, please visit imaginekootenay.com

For more information about Kootenay Savings, please visit kscu.com.

To apply: Please visit the careers section of our website at kscu.com to complete the application questions and submit your cover letter and resume.

Closing date:  Open until filled

We thank all applicants for their interest; however, only short-listed applicants will be contacted.

Controller

Located in the coveted Kootenay region, Heritage Credit Union (HCU) is proud to be one of the longest running community-based credit unions in BC’s Kootenay region. HCU is dedicated to providing full financial services to the local community with branches in Castlegar, Slocan Valley, and the West Boundary.  We are committed to being a progressive, financially strong, goal-orientated organization always placing our members and cooperative philosophy first and foremost.

The Opportunity

HCU is currently recruiting for the position of Controller to manage the finance and accounting functions of the credit union including its subsidiaries and partnerships.  This is a permanent, full-time employment opportunity working from the administration offices located in Castlegar, BC.

Reporting to the CEO, and as a member of the senior management team, this position will provide leadership and direction for the accounting and financial requirements of HCU and its subsidiaries.  Key areas of focus will include financial planning, regulatory reporting, accounting, investing, budgeting, and management of financial systems and controls.

Specific responsibilities include but are not limited to:

  • Participates in the development of annual business plans and goals aligned to the strategic plan, and ensures successful achievement of all objectives.
  • Monitors industry trends and maintains current knowledge of credit union financial systems, and legislative and regulatory requirements.
  • Manages the full financial year accounting cycle for the credit union.
  • Acts as the primary contact for the external audit process.
  • Monitors and analyses operating results versus the budget; provides interpretation and investigates, corrects and/or recommends corrective action to management concerning budget variances.
  • Provides all required financial reporting – documenting and presenting current and projected financial performance for management, board members, regulators, and other stakeholders.
  • Responsible for all financial tools, processes, procedures and ensuring appropriate financial controls are in place; makes recommendations to the CEO where changes in policy are required to address gaps or strengthen existing practices.
  • Manages the credit union investment portfolio.
  • Manages the accounting administration team.

Qualification and Skill Requirements

The successful candidate will possess post-secondary education in Accounting, Finance, Business Administration or related field, and CPA designation completed or in progress.  An equivalent combination of education and experience will be considered.

Our successful candidate will also demonstrate:

  • Knowledge of finance, accounting, budgeting and cost control principles, and an understanding of credit union regulatory requirements,
  • Excellent interpersonal skills and the ability to interact with staff, members, and suppliers in an effective and diplomatic manner,
  • Strong understanding of computer technology, including advanced spreadsheet skills and experience with automated financial and accounting reporting systems,
  • Ability to analyze and interpret simple and complex financial data; detail orientated, and demonstration of a high level of accuracy,
  • Good organizational skills; demonstrated ability to manage multiple priorities and meet deadlines,
  • Exceptional verbal and written communication skills.

At Heritage Credit Union we are pleased to offer an excellent compensation package as well as the benefits of living in the highly desired Kootenay region.  https://www.destinationcastlegar.com/

To learn more about our credit union please visit https://www.heritagecu.ca/

 

To Apply

Interested candidates can by apply by quoting posting #03-22 and submitting a cover letter and resume via email by April 25, 2022: hr@heritagecu.ca

We thank all applicants for their interest, however only those selected for an interview will be contacted.

 

 

Senior Account Manager Commercial Services

KOOTENAY SAVINGS CREDIT UNION

Kootenay Savings, the region’s leading credit union with over $1 billion in assets, over 39,000 members and over 200 employees, continues to strive to fulfill our vision:

To be the best provider of financial services and the best place to work in the communities we serve.

SENIOR ACCOUNT MANAGER COMMERCIAL SERVICES: Castlegar, BC

Do you… have a strong background in commercial banking and know what it takes to succeed in the competitive financial services market?  Do you embrace change and thrive in an ever-evolving work environment? Are you a motivated self-starter with a proven track record of success in business development and relationship building?

If so… we should talk.

We’re currently seeking a Senior Account Manager to join our Commercial Services team!

Reporting directly to the Senior Manager: Commercial Services, you are accountable for the overall management of a portfolio of commercial accounts that exhibit a high degree of complexity, decision making and analysis. As a key member of the commercial management team, you are responsible for soliciting, developing and building long term and profitable relationships to strengthen, protect and grow the commercial portfolio while utilizing strong risk management techniques and providing sound financial advice. Your thorough knowledge of the commercial banking marketplace coupled with your proven communication and leadership skills will allow you to provide effective leadership and oversight to commercial team members.

Remote work options for this opportunity may be considered.

We are looking for someone with:

  • Post secondary education in accounting, finance, commerce, and business administration
  • Minimum 7 years progressive experience in sales and service and managing a diverse portfolio in commercial banking environment
  • Advanced ability to analyze financial statements and understand aspects of lending such as project financing, market/industry analysis, cash management etc.
  • Advanced credit and interviewing techniques, credit investigation and underwriting skills
  • Advanced knowledge of segment strategies, structure, as well as lending and deposit products and services
  • Strong and thorough knowledge of the commercial banking marketplace and the assigned market area’s key industries and competitive positioning
  • Demonstrates advanced sales and negotiation technique in structuring complex deals
  • Strong analytical, relationship, interpersonal, communication, presentation and team skills
  • Advanced business acumen coupled with a demonstrated ability to initiate action to achieve results and meet deadlines while respecting fundamental corporate values
  • Ability to work independently with confidence and strong commitment to member service
  • Demonstrated success in business development pertaining to acquisition of new business, prospecting and networking
  • Ability to attend community events, work flexible hours and travel as required
  • The ability to take a creative approach to opportunities or issues, think “outside the box” and explore unique ways to create value for members, communities and the organization
  • The ability to courageously face new challenges and opportunities
  • The ability to execute business strategies within an uncertain, complex and ambiguous business landscape and ensuring accountability for results
  • The ability to form a deep understanding of members’ needs and to develop member-centric solutions across multiple channels that exceed their expectations
  • The ability to work within and across groups and/or organizations to solve complex issues and create the best solutions that will benefit members and their communities
  • The ability to recognize and moderate one’s effect on others and the organization, building trust by choosing to act with integrity and authenticity

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return, we offer a total rewards package that includes:

  • Competitive salary and benefits
  • Paid vacation, sick time and floating holidays
  • Confidential employee and family assistance program
  • Unique staff benefits on products such as bank accounts, loans & mortgages
  • The opportunity to build a satisfying career in an organization that incorporates many leading-strategic initiatives
  • Being part of a talented team dedicated to improving our members’ financial lives

If you are a team player ready to take on an exciting challenge in a progressive, employee-focused environment, we’d like to hear from you!

For more information about the Greater Trail region, please visit imaginekootenay.com

For more information about Kootenay Savings, please visit kscu.com

To apply: Please visit the careers section of our website at kscu.com to complete the application questions and submit your cover letter and resume.

Closing date:  February 25, 2022

We thank all applicants for their interest; however, only short-listed applicants will be contacted.

Manager of Lending

Located in the coveted Kootenay region, Heritage Credit Union (HCU) is proud to be one of the longest running community-based Credit Unions in BC’s Kootenay region. HCU is dedicated to providing full financial services to the local community with branches in Castlegar, Slocan Valley, and the West Boundary.  We are committed to being a progressive, financially strong, goal-orientated organization always placing our members and cooperative philosophy first and foremost.

The Opportunity

HCU is currently recruiting for the position of Manager of Lending.  This is a permanent, full-time employment opportunity working from the administration offices located in Castlegar, BC.

Reporting to the CEO, and as a member of the senior management team, this position is responsible to  provide strategic leadership and advice on all credit (commercial and retail) related matters throughout the organization. Overseeing the organization’s credit activities, this position is responsible for leading, coaching, and directing the team of professionals within the lending department to ensure we are providing our members with quality service and advice to achieve organizational goals and targets.

Specific responsibilities include but are not limited to:

  • Participating in the development of corporate strategies by identifying short and long-term objectives and contributing to the design and development of policies and programs;
  • Initiating action to improve growth and development of the credit union’s loan portfolio by pursuing new business and establishing and maintaining liaison with business and community contacts;
  • Effectively mentor, coach and develop staff to ensure sales and business development objectives are achieved and members receive consistent level of quality, personalized service;
  • Managing the lending staff of the credit union to ensure compliance with established business practices, legislation, regulations, by-laws, policies, and procedures;
  • Developing and recommending changes to policies and procedures for effective and efficient lending services;
  • Identifying risk issues and ensuring processes are in place to effectively identify and manage risk and delinquent accounts;
  • Resolving complex lending issues and member complaints referred by staff to ensure needs of members and the credit union are met;
  • Aiding in the development and administration of processes for product and service referrals to varying credit union departments and subsidiaries;
  • Completion of regulatory reporting requirements on an on-going basis;
  • Active contributor to the applicable committees as required;
  • Act as a liaison with auditors on lending files and loans administration activities.

 

Qualification and Skill Requirements

The preferred candidate will possess a minimum of five to seven years related financial institution experience and post-secondary education in Commerce, Business or Finance.  An equivalent combination of education and experience will be considered.

Our preferred candidate will also demonstrate:

  • An understanding of credit adjudication principles, policies and procedures and a proven track record of responsible adjudication;
  • Demonstrated experience including at least five years of personal and commercial lending experience, some at the supervisory level;
  • An understanding of credit union regulatory requirements;
  • Excellent interpersonal skills and the ability to manage, coach, motivate and develop employees to ensure high productivity;
  • Good organizational skills; demonstrated ability to manage multiple priorities and meet deadlines providing service-oriented solutions to both internal and external customers;
  • An awareness of the external economic environment.

 

At Heritage Credit Union we are pleased to offer an excellent compensation package including a competitive salary, company paid benefits, health care spending account, pension, paid time off, bonus incentives, as well as the benefits of living in the highly desired Kootenay region.  https://destinationcastlegar.com

If you are looking to further your career within a successful, community-minded organization, HCU could be the place for you.  Check us out at: https://www.heritagecu.ca

 

To Apply

Interested candidates can apply by quoting posting #21-02 and submitting a cover letter and resume via email by December 15, 2021: hr@heritagecu.ca

We thank all applicants for their interest, however only those selected for an interview will be contacted.

 

 

 

Finance Manager / Controller

Located in the coveted Kootenay region, Heritage Credit Union (HCU) is proud to be one of the longest running community-based credit unions in BC’s Kootenay region. HCU is dedicated to providing full financial services to the local community with branches in Castlegar, Slocan Valley, and the West Boundary.  We are committed to being a progressive, financially strong, goal-orientated organization always placing our members and cooperative philosophy first and foremost.

The Opportunity

HCU is currently recruiting for the position of Finance Manager / Controller to manage the finance and accounting functions of the credit union including its subsidiaries and partnerships.  This is a permanent, full-time employment opportunity working from the administration offices located in Castlegar, BC.

Reporting to the CEO, and as a member of the senior management team, this position will provide leadership and direction for the accounting and financial requirements of HCU and its subsidiaries.  Key areas of focus will include financial planning, regulatory reporting, accounting, investing, budgeting, and management of financial systems and controls.

Specific responsibilities include but are not limited to:

  • Participates in the development of annual business plans and goals aligned to the strategic plan, and ensures successful achievement of all objectives.
  • Monitors industry trends and maintains current knowledge of credit union financial systems, and legislative and regulatory requirements.
  • Manages the full financial year accounting cycle for the credit union.
  • Acts as the primary contact for the external audit process.
  • Monitors and analyses operating results versus the budget; provides interpretation and investigates, corrects and/or recommends corrective action to management concerning budget variances.
  • Provides all required financial reporting – documenting and presenting current and projected financial performance for management, board members, regulators, and other stakeholders.
  • Responsible for all financial tools, processes, procedures and ensuring appropriate financial controls are in place; makes recommendations to the CEO where changes in policy are required to address gaps or strengthen existing practices.
  • Manages the credit union investment portfolio
  • Manages the accounting administration team

Qualification and Skill Requirements

The successful candidate will possess post-secondary education in Accounting, Finance, Business Administration or related field, and CPA designation completed or in progress.  An equivalent combination of education and experience will be considered.

Our successful candidate will also demonstrate:

  • Knowledge of finance, accounting, budgeting and cost control principles, and an understanding of credit union regulatory requirements,
  • Excellent interpersonal skills and the ability to interact with staff, members, and suppliers in an effective and diplomatic manner,
  • Strong understanding of computer technology, including advanced spreadsheet skills and experience with automated financial and accounting reporting systems,
  • Ability to analyze and interpret simple and complex financial data; detail orientated, and demonstration of a high level of accuracy,
  • Good organizational skills; demonstrated ability to manage multiple priorities and meet deadlines,
  • Exceptional verbal and written communication skills.

 

At Heritage Credit Union we are pleased to offer an excellent compensation package as well as the benefits of living in the highly desired Kootenay region.  https://www.destinationcastlegar.com/

To learn more about our credit union please visit https://www.heritagecu.ca/

 

To Apply

Interested candidates can by apply by quoting posting #21-01 and submitting a cover letter and resume via email by August 8, 2021: hr@heritagecu.ca

We thank all applicants for their interest, however only those selected for an interview will be contacted.

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