Build a rewarding career with Steinbach Credit Union
Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $9.5 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.
Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.
An exciting opportunity awaits
We currently have an opportunity for an experienced leader to join our team in the role of Branch Manager – Steinbach. The ideal candidate will be responsible for assisting with the development and implementation of organizational strategy and operational plans. The candidate should have proven success leading a team in driving results through effective coaching of leaders.
Specific Responsibilities
Leadership and Partnerships
- Effective coaching skills that foster an environment where individuals are inspired to do their best work.
- Has the ability to adapt their communication style in a way that allows for both constructive feedback and positive reinforcement related to one’s skills and abilities in their role.
- Partner with various Managers across the organization to foster a collaborative environment between the departments and teams.
- Provide day-to-day leadership for the Teller Services, Member Services, and Consumer Lending leadership teams, as well as the Branch Administration.
- Serve as a change leader for major change initiatives in support of business needs.
- Recognize and encourage behaviors within the team that are aligned with our organizational direction; champion continuous improvement throughout the organization, effectively partner with peers and the Chief Retail Sales Officer and other Executive team members.
Driving Business Results
- Develop and communicate relevant metrics to demonstrate progress towards agreed upon goals and targets.
- Leverage reporting and metrics to identify opportunities for improvement and root causes of performance issues related to branch activities; apply judgment to take action or escalate as required.
- Achieve targets by ensuring Leaders have the tools, information, and training they require to deliver results.
- Partner with branch functional leaders and/or peers to develop and implement marketing plans aimed at increasing member awareness and/or branch profitability.
- Stay abreast of external trends and uncertainties that may have short/long term impact; identify market opportunities to grow SCU’s core business and diversify revenues where appropriate; actively network to develop new and enhance existing relationships.
- Actively participate in the development of functional budgets, operational plans, and business cases.
- Proven success leading a team in driving results by clarifying goals and removing obstacles for the teams they lead.
- Participate in the development of corporate vision and strategy and leverage the information to create and execute operational plans.
Qualifications
- Advanced knowledge of the credit union/financial services industry and operations with a focus on retail banking.
- Bachelor’s degree specializing in Business and 10+ years of job-related experience, or an equivalent combination of education and experience.
- Experience in creating business plans, change management, communication, and implementing plans in collaboration with key stakeholders.
- Strong negotiation, interpersonal, written, and oral communications skills.
- Deep understanding of leadership best practices, including performance management and recognition.
How we’ll reward you
You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you may be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:
- Extended medical, dental, vision benefits, plus a health spending account
- Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs
- Employee Banking benefits
- Opportunities for professional development
- Clothing allowance
- Free parking at all locations
Accessibility and inclusivity
We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.
Closing Date: April 2, 2024
We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest; however, only those selected for an interview will be contacted.
