City: Toronto

Head of Brand, Marketing and Communications

Branch Department: Corporate

Responsible to: C-level position

About UCU

Ukrainian Credit Union Limited (UCU) is a Canadian financial institution providing a full range of products and services to its members. We are among the largest credit unions in Ontario and 16 branch and service locations.  For 80 years, UCU has served its broader community by supporting the growth of Ukrainian cultural, educational, and community life in Canada.

 

Position Summary

The Head of Brand, Marketing and Communications is a senior leadership position responsible for developing, implementing, and overseeing a comprehensive marketing, communications, sponsorship and member strategies that align with the organization’s overall goals and objectives. The role is also responsible for defining and communicating the vision, mission and values as well as its positioning and value proposition in the marketplace.  Lead cross-functional teams to innovate and develop products from conception to launch, while also managing the product lifecycle and making critical decisions on product features and enhancements. This role is a strategic blend of technical expertise, market foresight, and leadership, aimed at delivering products that resonate with customers and stand out in the competitive landscape.  This role requires a strategic thinker with exceptional communication skills and a deep understanding of current marketing and communication trends within the banking sector. The goal is to build a client-focused culture, engage and enable leaders and employees, and build and protect the brand.

 

The Head of Brand, Marketing and Communications will oversee the following:

  • Corporate Branding and Governance
  • Product Development and Management
  • Marketing and Communications
  • Internal Communications
  • Design of all corporate assets including digital, print, website and social media
  • Marketing technologies including website, email marketing, Google analytics
  • Media relations, and special events

 

Main Job Duties and Responsibilities

  • Build, mentor, and lead a high-performing brand and integrated marketing team, fostering a culture of excellence, creativity, and collaboration.
  • Lead brand strategy & vision. Develop and execute a comprehensive, customer centric, and forward-thinking brand strategy that aligns with UCU’s mission and long-term goals.
  • Act as a senior advisor and thought leader within the organization, providing strategic guidance on brand, product and marketing initiatives.
  • Lead the development and execution of high-impact integrated marketing campaigns that drive brand awareness, consideration, and preference.
  • Oversee the development and management of the organization’s brand identity, including brand voice, messaging, and visual guidelines including website and all external facing channels.
  • Define the product vision and strategy in alignment with the company’s goals and market opportunities.
  • Conduct market research to identify customer needs and emerging industry trends
  • Establish metrics and key performance indicators (KPIs) to measure product performance and inform future development
  • Manage the product roadmap and prioritizing features based on business impact and customer value
  • Manage and cultivate relationships with external agencies and partners to deliver best-in-class creative and media strategies.
  • Stay abreast of industry trends, competitive landscape, and emerging technologies to identify opportunities for brand differentiation and growth.
  • Present regular updates and strategic recommendations to the executive team and key stakeholders.
  • Provide thought leadership to develop, recommend, integrate and implement new product/strategic solutions that drive incremental business, improve competitive positioning, and support UCU’s brand purpose while making a positive member impact.
  • Ability to inspire and influence across the organizations to gain alignment and support. Strength in integration, facilitation, situational awareness, continual improvement, empowerment, and increasing transparency. Must be comfortable speaking and communicating with a Senior Executive audience
  • Build and maintain effective working relationships with executives, internal teams, other UCU business units and external partners.
  • Use consumer insights, demographic, economic, industry, regulatory and technology information and trends as well as competitive intelligence, and marketing best practices, performance insights to identify and action opportunities. Apply analytical and integration skills to produce data-driven insights, business cases, operational and risk assessments to support strategies and recommendations.

Education and Experience

  • Business or marketing-related degree or equivalent professional qualification
  • Excellent written and verbal communication skills (English) and basic level of Ukrainian language proficiency
  • Cross-Functional Leadership: Extensive experience working with Directors and VPs across various functions, with a strong ability to influence and drive alignment
  • Value Creation: Demonstrated ability to drive value creation and identify new opportunities to grow market segments
  • Complex Business Acumen: Proven experience in complex business environments, bringing people together to evaluate risks and focus on delivering results
  • Strategic Communication: Exceptional ability to communicate a strategic vision and roadmap, gaining support and sharing a compelling story in a clear and simple manner
  • Persuasive Influence: A trusted advisor who listens, learns, and applies facts and data to articulate a compelling narrative
  • Customer Focus: Relentlessly focused on our customers, anticipating their needs, and creating value through our products and services
  • Insightful Analysis: Summarize insights in a way that facilitates decision-making and demonstrates critical thinking skills in complex analysis
  • Relationship Building: Take a proactive approach to building relationships with stakeholders, showing good judgment in handling commercially sensitive information
  • Program/Project Management: Proven experience in managing programs and projects, ensuring timely and successful delivery of key initiatives

Job Specifications

Experience and Skills

  • Minimum ten years in progressively senior positions in credit and administration with five years at the senior management level. Experience in a financial cooperative or credit union environment preferred.
  • Well-developed management skills particularly in the areas of planning, budgeting, communications and human resources management and development.
  • Computer literate – working knowledge of Word, Outlook, PowerPoint with proficiency in Excel and Access and other applications typically used in a lending environment
  • In-depth knowledge of credit union lending policies and procedures along with all applicable legislation and corporate bylaws.
  • Bachelor’s degree or similar post-secondary designation.
  • Bilingual – English and Ukrainian an asset.
  • Travel to various credit union and meeting locations within the province is required

UCU is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please let us know.

Qualified applicants are encouraged to submit both a resume and cover letter by email  to Andrew Rozanec, Human Resources Manager, careers@ukrainiancu.com no later than 4:00pm October 25th, 2024.

We thank all applicants but only those considered for an interview will be contacted.

To learn more about UCU, please visit our website at https://www.ukrainiancu.com/

Executive Assistant – 12 month contract/3 days a week

 

The Police Credit Union is a full-service financial institution servicing active and retired police personnel, their families, and associated police groups within the province of Ontario since 1946.

The Police Credit Union has branches conveniently located in the city of Toronto and the regions of York, Durham, Peel and Halton.

We are currently seeking an individual to fill the role of Executive Assistant on a contract basis for 12 months, working three (3) days a week.

You will provide an advanced level of administrative support to the CEO or other senior executive team members. Prepare a variety of complex and confidential correspondences, minutes, agendas and reports for executive signature. Attend a variety of senior management and/or board and committee meetings and take, produce and distribute minutes in a timely fashion. Prepare board material for distribution. Liaison with internal and external contacts on behalf of the executive. Assist in the coordination and planning of corporate events such as the Annual General Meeting.

Proficient in Word, Excel, PowerPoint and Outlook. Exceptional writing ability with a strong command of English grammar, usage, spelling and punctuation. Good interpersonal and public relations skills. Solid analytical, creative, and problem-solving abilities. Project management skills and well-organized. Able to work well independently as well as assist, direct, and coordinate others.

 

REQUIRED QUALIFICATIONS

 Education

  • High School diploma/grade 12, supplemented by completion of a recognized Executive Administration program

 Experience/Knowledge

  • 4-6 years of job-related experience in an administrative environment
  • Knowledge of the Credit Union systems an asset
  • transcription expertise and advanced skills in the presentation and dissemination of documentation, both in hard copy and by electronic means
  • Experience working with a Board of Directors

 “For more information or to apply for this position please visit our website: www.tpcu.on.ca”

We thank all applicants for their interest and will contact short-listed candidates only.

The Police Credit Union is committed to meeting the accessibility needs of persons with disabilities in a timely manner, consistent with the principles of dignity, independence, equal opportunity and integration. Accommodation for applicants with disabilities will be provided upon request by contacting Human Resources.

Vaccination Policy in effect

Systems Architect (ECM)

As one of Canada’s Best Managed Companies for 18 consecutive years, Concentra prides itself on fostering employee engagement and a workplace of openness and respect.

Concentra is Canada’s leading provider of wholesale banking and trust solutions to credit unions from coast to coast. With deep co-operative roots, Concentra is focused on creating value for the credit union system. We partner with credit unions to ensure over five million Canadian members can choose competitive financial services from their local credit union.

Concentra Trust – a wholly-owned subsidiary – has been delivering estate and trust services nationwide for over 65 years.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results oriented individual to join our team in one of our Saskatoon, Regina, Surrey or Toronto office locations, or from your home office environment.

Key Outcomes

The Systems Architect (ECM) manages and oversees the strategic and operational demands by leading the support, research, design, development, implementation and long-term governance of the Enterprise Content Management (ECM) solutions at the Bank. This position is responsible for the management of research, design and execution of projects involving Collaboration Portals, Enterprise Search, Enterprise Content Management, Business Process and Forms.

This position is the primary resource to coordinate and manage the organizational Enterprise Content Management strategy and contribute to the organization’s success by maintaining, supporting and enhancing technologies and systems within the ECM practice. It is also responsible to work with business units and manage the delivery of content management strategies, including document management and workflow.

Qualifications

  • Post-secondary degree or diploma in Computer Science, or related field
  • 5 years in technology roles, including experience working with Cloud Infrastructure services
  • 3-5 years experience working in SharePoint (online or 2016) or other Enterprise Content Management tools
  • Business Analysis experience would be considered an asset
  • Experience working in Agile work environments and projects is preferred

Applications for this opportunity accepted until end of day October 21, 2021. To apply, please visit our Career page at www.concentra.ca

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Solutions Architect

As one of Canada’s Best Managed Companies for 18 consecutive years, Concentra prides itself on fostering employee engagement and a workplace of openness and respect.

Concentra is Canada’s leading provider of wholesale banking and trust solutions to credit unions from coast to coast. With deep co-operative roots, Concentra is focused on creating value for the credit union system. We partner with credit unions to ensure over five million Canadian members can choose competitive financial services from their local credit union.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results-oriented individual to join our team in one of our Saskatoon, Regina, Surrey or Toronto office locations, or from your home office environment.

Position Mandate

  • Technical Solutions
    1. Evaluate organization business needs and determine how Technology Infrastructure can support those needs. Determine, develop and improve technical solutions in support of business objectives.
    2. Recommend the optimum infrastructure environment for new applications within normal corporate options, such as Azure, private cloud, traditional data centres or vendor hosted environments. Work with all stakeholders to confirm suitability of the recommendation. When a review of current applications and solutions for potential migration is applicable, follow a similar approach.
  • Public Cloud (Azure):
    1. Leveraging historical information, Microsoft, and MSP resources, develop and maintain reference architectures, documentation and procedures that are aligned with generally accepted Azure best practices.
    2. Take an ownership stake in driving the cloud roadmap, including laying out supporting setup and configuration necessary to support migration of applications for hybrid cloud environment.
    3. Design Azure solutions to optimize an appropriate balance of functionality, performance, cost effectiveness and security. Review solutions with security, data, and enterprise architects and consider their input for revisions.  Maximize benefits of Azure within design to the extent practical.
  • Private Cloud Hosting (Data Centre):
    1. Working with the vendor and internal security architects, develop and maintain reference architectures, documentation and procedures that are aligned with generally accepted best practices and hosting contracts. Determine SLAs and SLOs required to meet solution objectives and recommend business continuity and disaster recovery options.
    2. When Azure does not provide a clear advantage for a solution, design solutions for the private cloud environment.
  • Architectural Review:
    1. Implementations – monitor and review solution implementations to ensure alignment with established reference frameworks and standards.
    2. Migrations – assess current solutions and identify potential benefits and risks that would result from migration to alternative environments. Provide architectural guidance for any large-scale migrations.
    3. RFPs and Vendor Hosting – participate as requested with RFP processes and reviews of vendor hosting proposals.
  • Collaboration:
    1. Contribute expertise to forums such as the Solutions Architecture Group and Change Advisory Board. Collaborate with architectural counterparts on other teams, the Enterprise Architect, and senior management to work towards a common architectural vision.
    2. Mentor System Architects and recommend development approaches to improve their knowledge and technical capabilities.

Qualifications:

  • Post-secondary degree in Computer Science; a comparable combination of education and relevant work experience may be considered
  • 7-10 years of experience with Azure cloud support or development
  • 7-10 years of experience with Data Centre support or development
  • Experience working in Agile work environments and projects is preferred
  • 3 years of experience in the financial services industry with an in-depth understanding of infrastructure architecture

Applications for this opportunity accepted until end of day October 24, 2021. To apply, please visit our Career page at www.concentra.ca

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Customer Success Representative

Concentra Bank is a purpose-based organization, striving to create the future of banking. We are embarking on a bold plan to evolve and grow a diversified, top tier performing company delivering greater value to employees, customers, and owners.

As an innovative and future-focused company, we form partnerships to deliver industry-leading financial solutions to our customers. We offer a wide range of financial solutions including specialized banking, consumer finance, treasury, wealth and trust services and more. We strive to be among the most trusted organizations in Canada by solving problems for our customers and offering a positive, seamless clients experience.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results-oriented individual to join our team in one of our corporate locations (Regina, Saskatoon, Surrey, Toronto) or in a home office environment.

Customer Success Representative (Full-time Permanent)

This position’s primary purpose is to assist credit unions, commercial clients, internal and direct clients with their service needs within a call centre environment.

Key Outcomes:

The Customer Success Representative is responsible to deliver a positive client experience by answering a diverse range of incoming client inquiries pertaining to financial and trust products including providing information, clarification and interpretation of program agreements, pricing, program requirements, administration instructions, product legislation and regulatory/compliance requirements, and analyzing client needs and providing solutions to meet those needs.

This role proactively support credit unions by managing time frames to most effectively support incoming and outbound service requests and escalating client issues or problems for resolution.

The Customer Success Representative supports the department in the achievement of its business plan by maintaining consistent personal upgrading of required knowledge, providing high quality client service, and providing recommendations for efficiencies.

Qualifications:

  • One year of post-secondary education with 2-4 years comprehensive knowledge and experience working with registered plans and mortgages
  • Resourceful team player with excellent communication and interpersonal skills, complemented by proven time management and problem solving skills
  • Good working knowledge of the Portfolio data system would be an asset

Applications for this opportunity accepted until end of day October 4, 2021. To apply, please visit our Career page at www.concentra.ca

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes. 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Privacy Analyst

Concentra Bank is a purpose-based organization, striving to create the future of banking. We are embarking on a bold plan to evolve and grow into a diversified, top tier performing company delivering greater value to employees, customers, and owners.

As an innovative and future-focused company, we form partnerships to deliver industry-best financial solutions to our customers. We offer a wide range of financial solutions including specialized banking, consumer finance, treasury, wealth, and trust services and more. We strive to be among the most trusted organizations in Canada by solving problems for our customers and offering a positive, seamless experience.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for an innovative, solutions focused privacy professional to join our Legal team in one of our corporate locations (Regina, Saskatoon, Surrey, Toronto) or in a home office environment.

Privacy Analyst (Full-time, Permanent Position)

Key Outcomes:

As a key member of the Legal team, the Privacy Analyst assists the Legal Director and Chief Privacy Officer in the ongoing design and implementation of the Bank’s Privacy Program, training, incident investigation, risk assessment and reporting and champions a privacy culture that promotes best practices in alignment with the Bank’s core values and strategic objectives.

The Privacy Analyst supports and contributes to the overall success of the Privacy Program by ensuring accountabilities are conducted in compliance with applicable regulatory requirements, internal policies and procedures and privacy by design principles. The Privacy Analyst is an advisory to Business teams and assists in responding to inquiries and access requests and supports the Privacy Office in incident and complaints investigation, breach reporting, third party risk assessments, privacy impact assessments and the development of training and awareness campaigns. The Privacy Analyst is an internal resource on privacy law, legislative developments, and industry trends.

Qualifications:

  • Completion of a post-secondary degree in business, finance or risk management, or related field and 2-3 years’ experience in Privacy Program management; a combination of education and experience will be considered
  • Industry certification will be a plus (e.g., PACC-CCAP, IAPP)
  • Advanced knowledge of federal and provincial private sector privacy legislation, regulations, guidance and breach reporting requirements
  • Ability to gather, analyze, organize, document and present information in a succinct and organized manner
  • Ability to use logic and reasoning to identify strengths and weaknesses of alternative resolutions or approaches to problems
  • Advanced written and verbal communication skills
  • Working knowledge of privacy management software and processes
  • Working knowledge of commercial banking, retail banking, and trust activities and practices
  • Advanced Microsoft Office skills
  • Working knowledge of collaboration systems including Microsoft Teams

Applications for this opportunity accepted until end of day October 8, 2021. To apply, please visit our Career page at www.concentra.ca

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Systems Architect (ECM)

As one of Canada’s Best Managed Companies for 18 consecutive years, Concentra prides itself on fostering employee engagement and a workplace of openness and respect.

Concentra is Canada’s leading provider of wholesale banking and trust solutions to credit unions from coast to coast. With deep co-operative roots, Concentra is focused on creating value for the credit union system. We partner with credit unions to ensure over five million Canadian members can choose competitive financial services from their local credit union.

Concentra Trust – a wholly-owned subsidiary – has been delivering estate and trust services nationwide for over 65 years.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results-oriented individual to join our team in one of our Saskatoon, Regina, Surrey or Toronto office locations, or from your home office environment.

Systems Architect (ECM)

(Full-time, Permanent Position)

Key Outcomes:

The Systems Architect (ECM) manages and oversees the strategic and operational demands by leading the support, research, design, development, implementation and long-term governance of the Enterprise Content Management (ECM) solutions at the Bank. This position is responsible for the management of research, design and execution of projects involving Collaboration Portals, Enterprise Search, Enterprise Content Management, Business Process and Forms.

This position is the primary resource to coordinate and manage the organizational Enterprise Content Management strategy and contribute to the organization’s success by maintaining, supporting and enhancing technologies and systems within the ECM practice. It is also responsible to work with business units and manage the delivery of content management strategies, including document management and workflow.

Qualifications:

  • Post-secondary degree or diploma in Computer Science, or related field
  • 5 years in technology roles, including experience working with Cloud Infrastructure services
  • 3-5 years experience working in SharePoint (online or 2016) or other Enterprise Content Management tools
  • Business Analysis experience would be considered an asset
  • Experience working in Agile work environments and projects is preferred

Applications for this opportunity accepted until end of day September 16, 2021. To apply, please visit our Career page at www.concentra.ca

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes.We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Solutions Architect

As one of Canada’s Best Managed Companies for 18 consecutive years, Concentra prides itself on fostering employee engagement and a workplace of openness and respect.

Concentra is Canada’s leading provider of wholesale banking and trust solutions to credit unions from coast to coast. With deep co-operative roots, Concentra is focused on creating value for the credit union system. We partner with credit unions to ensure over five million Canadian members can choose competitive financial services from their local credit union.

Concentra Trust – a wholly-owned subsidiary – has been delivering estate and trust services nationwide for over 65 years.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results-oriented individual to join our team in one of our Saskatoon, Regina, Surrey or Toronto office locations, or from your home office environment.

Solutions Architect (Full-time, Permanent Position)

Key Outcomes:

The Solutions Architect ensures that the Bank’s Enterprise Infrastructure Systems are appropriately designed, managed, documented and organized throughout the entire development and maintenance lifecycle. This position is responsible for short to medium term objectives, and conducts in-depth analysis and employs conceptual thinking, working to find unique solutions to problems considering interconnection among applications and/or lines of business.

The Solutions Architect assists other business units in understanding problems and ensuring a holistic perspective and collaborates to resolve issues and architect solutions to either new applications, or for application improvements. This position also provides subject matter expertise and is responsible for the creation, maintenance and management of IT architecture models and their lower-level components.

Qualifications:

  • Post-secondary degree in Computer Science; a comparable combination of education and relevant work experience may be considered
  • 7-10 years of experience with Azure cloud support or development
  • 7-10 years of experience with Data Centre support or development
  • Experience working in Agile work environments and projects is preferred
  • 3 years of experience in the financial services industry with an in-depth understanding of infrastructure architecture

Applications for this opportunity accepted until end of day September 9, 2021. To apply, please visit our Career page at www.concentra.ca.

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Director, Risk Governance & Policy

Concentra Bank is a purpose-based organization, striving to create the future of banking. We are embarking on a bold plan to evolve and grow into a diversified, top tier performing company delivering greater value to employees, customers, and owners.

As an innovative and future-focused company, we form partnerships to deliver industry-best financial solutions to our customers. We offer a wide range of financial solutions including specialized banking, consumer finance, treasury, wealth and trust services and more. We strive to be among the most trusted organizations in Canada by solving problems for our customers and offering a positive, seamless experience.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for an experienced Director Risk Governance & Policy to join our Risk Governance team in one of our corporate locations (Regina, Saskatoon, Surrey, Toronto) or in a home office environment.

Director, Risk Governance & Policy

The primary purpose of the Director, Risk Governance & Policy position is to develop risk management frameworks, policy, risk management committee mandates and risk reporting, and to provide support to the management of the Bank’s regulatory affairs.

This position is responsible to develop and maintain the risk management frameworks and policy model by facilitating development, reviews and enhancements to the Risk Governance Framework, Risk Appetite Framework and Corporate Policy Framework, as well as facilitating the ongoing development, reviews and enhancements to Corporate Policies and Management Guidelines. This position is also responsible for providing oversight to the alignment of Risk Appetite and enterprise strategy, and for providing independent challenge to the first line of defense on alignment with Risk Appetite, Corporate Policies and Management Guidelines.

The Director, Risk Governance & Policy develops and maintains the risk management committee mandates and risk reporting by facilitating development, reviews and enhancements to the risk management committee mandates, and providing risk reporting for executive, risk management committees and the Board. This position provides support to regulatory relationships by assisting in the maintenance of a central repository of the Bank’s supervisory communication with all prudential regulators, as well as the coordination of supervisory communications between OSFI and the Bank. This position also assists in the coordination of OSFI supervisory reviews and in the management of responses to recommendations to ensure they are timely and complete, and provides regulatory updates and key messaging to executive and the Board.

Qualifications

  • Undergraduate degree in finance, law, economics, business administration or commerce complemented by a professional designation in finance, accounting or law and 5 years progressive experience in the financial industry
  • Subject matter expert in understanding of financial institution risk management, risk optimization concepts, risk appetite and policy structuring
  • Subject matter expert in understanding of OSFI Guidelines for Banks
  • Subject matter expert in understanding of risk management concepts and good practices in governance reporting
  • Advanced understanding of financial institution credit risk, operational risk, market risk, liquidity and funding risk, legal and regulatory compliance risk, reputation risk, capital management and emerging risks
  • Ability to lead and manage projects and deliver results in a changing environment
  • Ability to understand detailed processes and controls
  • Strong interpersonal skills, including ability to influence senior decision makers
  • Strong analytical skills, including ability to identify and interpret complex issues and see underlying causes, connections and implications
  • Advanced written communication and presentation skills
  • Advanced computer skills with advanced skills in Excel, Word and Powerpoint

Applications for this opportunity will be accepted until end of day August 27, 2021. To apply, please visit our Career page at www.concentra.ca.

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Executive Director, CUCC

Having served the credit union community over the last five decades providing strategic guidance and operational support, the Credit Union Central of Canada has been re-established with a mandate to ensure that its member organization will be supported by world class payments services. In an environment of high consumer expectations, greater competition and an increasingly sophisticated technology, the world of payments presents both opportunities and challenges.

CUCC is today a national organization owned by the five provincial / regional credit union centrals. CUCC is responsible for managing contracts with payments related suppliers, network compliance and project management. On behalf of credit unions, CUCC, in an earlier mandate, was one of the founding members of Interac and is currently one of its primary shareholders. Through CUCC’s participation at Interac, credit unions are able to access Interac shared services and key payment products such as e-transfer.

An immediate priority for the new Board will be the appointment of a new Executive Director. Working under the direction of the Board of Directors, the Executive Director will: provide the knowledge and leadership required to establish CUCC as a leader in the payments ecosystem; and provide overall management and direction for this complex organization with multiple projects, a constant focus on innovation, while leading transformational change initiatives.

The new Executive Director will play a key role in shaping a framework that will enable credit union participants respond to the dynamic changes occurring in the marketplace, and to implement structures and processes that will further a national payments strategy, stimulate product development, and establish strategic priorities for credit unions.

Working with internal and external stakeholder groups, the Executive Director will build an organization that recognizes excellence, is open to new ideas and shares a commitment to be “best in class”. Building upon the structures already in place, the Executive Director will establish a culture that values teamwork and communication. The success of CUCC will ultimately depend on the retention/recruitment of talented team members.

This innovative role will require a decisive leadership style in both strategy and execution. The Executive Director will have superior communications skills and the drive/energy to move multiple projects forward in fluid and constantly changing environment. This is a complex undertaking, calling for a sophisticated executive with an understanding of the Canadian payments and financial services sectors, a balance of strategic and operational skills, with a proven experience in creating a new organization or facilitating a transformation of an existing entity.

To learn more about this exciting opportunity please reach out to Michael Henry at michael.henry@masseyhenry.com or apply online at https://masseyhenry.com/opportunities/

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