City: Vancouver

Manager, Bonding & Fraud Risk

POSITION DESCRIPTION
Title Manager, Bonding & Fraud Risk
Reports to SVP, Risk & Finance

ABOUT STABILIZATION CENTRAL CREDIT UNION
Stabilization Central Credit Union (SCCU) is a proactive agency that has been supporting and strengthening BC credit unions facing regulatory difficulties since 1989. SCCU provides proven leadership and direction to member credit unions to ensure a healthy, self-sustaining credit union system. SCCU offers a variety of value-added services including the Master Bond Program.

POSITION SUMMARY
The Manager, Fraud Risks leads in the day-to-day operations of the Master Bond Program and delivery of services to members of SCCU. This position interacts with internal and external stakeholders, and to work closely with them to determine acceptable solutions. Expect challenging work in a fast-paced environment, with critical deadlines, along with the chance to improve processes and program delivery that support the BC credit union system.

KEY RESPONSIBILITIES

Administration
• Supervise a team that designs, prices and manages a fidelity bonding and crime insurance coverage for credit unions under the Master Bond Program
• Liaise with the commercial insurance broker, excess insurers and other advisors on annual insurance renewals and large claims.
• Maintain relationships and communicate with industry, regulatory and law enforcement contacts as necessary and appropriate
• Manage the end-to-end claims process, including active communications between legal teams, insurers, brokers and members.
• Coordinate and supervise a small team that works according to a program calendar, liaising with other team members to ensure coordination of activities and timely completion. These may include, but not limited to, regular reporting, policy reviews, initiating actuarial reviews and internal audits.
• Undertake the performance management and development of direct reports.

Fraud Risk Management
• Update and maintain loss prevention manuals that provide an inventory of potential controls used by member credit unions in their fraud risk management frameworks and all related enterprise-level policies and procedures.
• Provide presentations or training to individuals and teams across the credit union system on current and emerging areas of fraud
• Prepare system level reporting for senior leadership and the Board of Directors as necessary, including responsibility for defining and refining risk appetite measures, KPIs and KRIs.

• Act as a fraud subject matter expert providing guidance, facilitating risk assessments, and exercising effective oversight through participation in projects and initiatives and new or changing services through the Master Bond Program.
• Deliver proactive guidance and insight on fraud matters to support new product and service initiatives under the Master Bond Program
• Communicate timely updates about trends to applicable credit union system partners
• Maintain an inventory of any self-identified or otherwise-identified gaps in the Master Bond Program and recommending to Stabilization Central leadership on addressing these issues.

REQUIRED SKILLS AND COMPETENCIES
• Undergraduate degree in business or relevant discipline OR a combination of applicable education and experience
• 5 – 9 years experience in fraud, anti-money laundering or risk management
• Completion of the Certified Fraud Examiner or another risk designation is ideal
• Strong written and verbal communication
• Experience in creating management and Board reporting
• Ability to perform detailed work under time constraints and pressure while maintaining a high degree of accuracy
• Conceptual and practical understanding of fraud risks and prevention strategies
• Knowledge of industry trends in fraud
• Knowledge of risk control assessment implementation, execution, and management
• Experience developing and delivering training content
• Proficient supervisory and/or project management skills
• Strong knowledge of MS Excel, Word, Outlook and PowerPoint

Director, Enterprise Strategy

About Vancity        https://www.vancity.com

Vancity is Canada’s largest community credit union, a financial co-operative that operates within the territories of the Coast Salish and Kwakwaka’wakw people. Vancity is a member-owned, community-based, full-service financial institution with more than 50 branches in Metro Vancouver, the Fraser Valley, Victoria, Squamish, and Alert Bay. Founded in 1946 by fourteen motivated change-makers who felt underserved by traditional banks that wouldn’t lend East of Cambie, Vancity is a place where the people who bank here also own the place. As a financial co-operative, Vancity exists for the sole benefit of members and their communities and, as a result, Vancity acts in their best interest. This often means taking risks and breaking norms. Vancity has a relentless commitment to the values that have helped challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

With a team of 2,700 diverse individuals, Vancity develops products that make choosing a sustainable lifestyle easier, breaking down barriers and changing the status quo to allow change to happen in areas like affordable housing and financial inclusion. Every year 30% of Vancity’s profit goes back to members and to initiatives that create long-term gains in things like climate change, reconciliation, and financial literacy. This Shared Success profit-sharing program is just one part of the multi-million-dollar impact that Vancity members make together. Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada.

The Role:  Director, Enterprise Strategy
Reporting to the VP Strategy, Innovation, and CEO’s Office, the Director, Enterprise Strategy leads the development of the enterprise strategy and business plan each year, working closely with key leadership across the organization. Once the strategy and plan are approved by the Board of Directors, this role takes the lead on monitoring and tracking progress against the enterprise plan for the audience of ELT and the Board. The role is also responsible for Vancity’s Mergers and Acquisitions, alongside a portfolio of Innovation.

Leading a small but mighty team of 2 (a Manager and an Analyst), the Director, Enterprise Strategy will advance the strategic thinking and position of the organization through insights, research, and communications, strengthening Vancity’s competitive position across the industry. They will synthesize ELT and the Board of Directors’ thinking and perspective to develop the annual business plan and the three-year plan resulting in greater clarity and direction to drive business execution that results in achievement of key priorities.

Key Accountabilities
The key areas of accountability are:

  • Oversee the annual strategy and business planning process with the Executive Leadership Team and Board of Directors and build the annual and three-year strategic plans in collaboration with key internal partners including Finance and Communications.
  • Manage critical strategic planning processes, aligning the three-year business plan to annual operating plans and budgets in order to bring strategies to life.
  • Collaborate with cross divisional leaders on the development and cascade of annual growth and operational plans.
  • Continuously track the progress of Vancity’s strategic plan, developing monitoring tools such as dashboards to assess the execution of the plan, KPIs and key metrics to facilitate continuous improvement and accountability.
  • Implement monitoring tools and dashboards to gauge organization-wide progress on the execution of the plan, KPIs and key metrics.
  • Serve as a thought partner and project liaison at all levels, helping to proactively identify and communicate business issues, streamline strategy approaches, and share best practices.
  • Facilitate regular strategy reviews with the ELT, identifying potential issues and suggesting alternatives and data-driven solutions.
  • Leverage external expertise to strengthen Vancity’s business development function to evaluate and execute potential mergers, acquisitions, joint ventures, and other strategic initiatives for the Vancity Group, including filters to evaluate finance, valuation, legal and commercialization potential of the initiative.
  • Research, analyze and recommend emerging industry and technology trends, competitive threats, and viability of new business opportunities. Develop projections based on emerging competitive dynamics, market trends and consumer behaviours, and proactively share relevant research, market insights and recommendations within and across the organization where accountabilities are housed.

The Person

  • Formal education with a focus on business. Graduate degree preferred, or equivalent progressive and relevant experience.
  • Proven ability in exercising agile leadership in a strategic role. Several years of progressively senior level leadership experience in a complex organization. Experience in financial services considered an asset. Experience in strategic planning and execution; strong strategic and business mindset; business acumen.
  • Experience leading/building a team of increasingly capable direct reports; ensuring quality leadership is being practiced by direct report managers.
  • Excellent communication skills; ability to communicate cross-functionally across all levels of the organization.
  • Mindset of continuous improvement and innovation.
  • Demonstrated experience utilizing monitoring tools/dashboards/analytics.
  • Solutions-focused and organized with the ability to adapt well to change and willingness to keep learning.
  • Exceptional time and self-management skills, effective at meeting deadlines, balancing priorities, multi-tasking, and getting the job done.

Compensation
The salary range for the role is $121,000 to $181,000 and a candidate’s offer is likely to be up to the mid-point of the role ($151,000) plus a competitive annual bonus. The upper half of the salary range is typically reserved for individuals who have demonstrated consistent strong performance in the role and possess a high level of job knowledge and skill.

Express Your Enthusiasm
This position in a hybrid position based in Vancouver, British Columbia. You must be located in Canada with a valid work permit. Email a convincing cover letter and resume indicating the job title in the subject line of the email to Shalini Bhatty or Greg Longster at vancouver@leadersinternational.com.

Application Specialist

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 70% Indigenous employees working at locations across Canada.

About the Role

Reporting to the Business Solutions Manager, the Application Specialist will provide operational support for the front-line staff using DNA, online banking and various other systems. This position will act as a resource on a number of projects as required and participate in testing changes to systems. If you have previous banking experience and are looking to move out of customer facing to a more back office operational role or you have worked in a previous Help Desk role, this may be the position you are looking for. This role is permanent full-time. There is an option to be based in our Saskatoon, Saskatchewan Head Office or one of our branch locations, with the flexibility to work remotely, in the office or a hybrid of the two.

Qualifications:

  • Experience with banking systems (preference to Fiserv – DNA Banking System)
  • Experience with online banking systems
  • Strong analytical and organizational skills
  • Exceptional time-management and administrative skills
  • Friendly enthusiastic self-starter and strong team player
  • Flexible and willing to take on tasks as assigned

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until the position is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Application & Implementation Specialist

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 70% Indigenous employees working at locations across Canada.

About The Role

As the Application & Implementation Specialist, you will be responsible for configuration changes, release management, implementation of new features, products and services, and ongoing support for a number of applications within the Bank. This position will handle Tier 2/3 incoming support requests, work with internal teams and third-party vendors to ensure resolution of requests as per agreed service levels and provide timely escalations when applicable. This is a permanent full-time opportunity. Candidates from all Canadian regions will be considered, with preference given to those able to work out of our Saskatoon, Saskatchewan office, which is located on First Nations land.

About You

You are technically savvy and can quickly learn and master new application software. You have a strong understanding of implementing business applications; experience using core banking systems with a preference of Fiserv DNA and digital banking systems with a preference of Member Direct/Forge.  Curious, quick learner who can research and provide support for software and system issues.

You must have:

  • A Bachelor’s in Computer Science, Information Technology or related field
  • Four (4) years of experience in financial services industry or four (4) years of experience in IT in a similar role
  • Demonstrated experience implementing and supporting business applications
  • You possess strong interpersonal and communication skills and are able to build professional business relationships in and outside the Bank
  • You possess a strong commitment to customer satisfaction and teamwork
  • Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until it is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Manager Credit Risk

Manager, Credit Risk

 Are you interested in a meaningful career where you can contribute to the financial well-being and economic growth of Indigenous people and communities in Canada? The Bank is at an exciting time in its’ history, we’re growing, and as a result, we’re increasing our workforce with bright, energetic, purposeful individuals of all walks of life.

As a Manager, Credit Risk, you will be overseeing the Bank’s credit granting process by primarily adjudicating, reporting and tracking procedures for commercial, personal and mortgage lending nationwide. This is a permanent full-time position. We are open to hybrid or in-office at one of our main office locations in Saskatoon or Vancouver. These locations are on First Nations land.

Here’s what you’ll be doing:

  • Support the commercial and personal lending process through adjudication of credit applications
  • Contribute to bank customer service standards through timely turnaround of deals
  • Work with the VP to develop solutions, such as new products to address business and personal banking needs
  • Enhance and maintain the Bank’s Credit Risk Management policies and procedures and lending platforms
  • Remain current with Credit Risk Management best practices and procedures
  • Assess commercial applications ensuring they provide a high quality of risk assessment, credit structure, due diligence, and credit presentation
  • Adjudicate personal and mortgage loan applications ensuring a high quality of risk assessment
  • Approve credits within delegated limits and make recommendations on others that require approval from the VP or CEO
  • Regulatory compliance management and testing of commercial and retail credit business functions
  • Comply with FNBC credit policies, procedures, guidelines, and best practices regarding all credit related matters
  • Liaise with Internal Audit to identify areas of concern with Credit and Monitoring and Control
  • Coordinate monthly, quarterly, and annual credit risk reporting
  • Coach and assist the Commercial Group and Retail Group in maintaining and implementing credit risk controls
  • Share expertise and knowledge with the Commercial and Retail Groups and other business units
  • Act as a reference and source of expertise to the Bank and management teams
  • Understand and implement the monitoring & control and delinquency process for commercial and retail departments

What we’re looking for:

  • Bachelor’s degree in Business Administration (Finance or Accounting), Commerce or related field
  • Five (5) years’ experience working in a credit-related role: Commercial lending experience is required; Retail lending experience considered an asset.
  • Experience with lending to First Nations
  • Three (3) years’ experience in a people management role
  • Understanding of commercial/small business/personal loans and lending procedures
  • Demonstrated sound judgement to make decisions
  • Attention to detail
  • Exceptional organizational and interpersonal skills
  • Ability to manage a high volume of work with tight deadlines
  • Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will close on August 29, 2023.

 We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Executive Assistant to the President, Trust

Are you interested in a meaningful career where you can contribute to the financial well-being and economic growth of Indigenous people and communities in Canada? The Trust is at an exciting time in its’ history, we’re growing, and as a result, we’re increasing our workforce with bright, energetic, purposeful individuals of all walks of life.

As an Executive Assistant to the President for the First Nations Bank of Canada’s wholly owned trust company, FNB Trust, you will be assisting the Trust team with client activities and reports. This is a permanent full-time position. We are open to hybrid or in-office at one of our main office locations in Saskatoon or Vancouver. These locations are on urban First Nations land.

Here’s what you’ll be doing:

  • Assist the President of the Trust with organization of calendar, meetings and travel
  • Researches, prioritizes, and follows up on incoming issues and concerns addressed to the President.
  • Works closely with other internal departments
  • Open new accounts and prepare trust initiation documents
  • Conduct on-going file maintenance and update account information
  • Coordinate client meetings including invitations/notices, distribution lists and logistics
  • Prepare client meeting agenda packages
  • Take minutes
  • Draft resolutions for review by Trust Officers
  • Store all documents properly
  • Prepare written procedural documents, policies, and memos
  • Prepare monthly client work in progress statements and quarterly client invoices
  • Assist with preparation of the annual client reports
  • Assist with preparation of client presentations
  • Develop and maintain professional client relationships
  • Interact regularly with clients, prospective clients, members and clients’ lawyers, accountants, and financial planners
  • Assist with preparation of prospective proposals and presentations
  • Assist with event planning, social media posts, publications and other promotional activities

 What we’re looking for:

  • Undergraduate degree in Business or related field and at least two (2) years’ experience working in an office setting in a coordination role
  • Experience in and understanding of terms of trust accounts and agreements
  • Effective at building and maintaining client and team collaboration
  • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point) and Adobe Acrobat
  • Strong interpersonal, verbal, and written communications
  • Exceptional ability to pay attention to detail
  • Working financial experience
  • Understanding of Indigenous trust administration and a demonstrated ability to work in an environment that requires tact, objectivity, and sensitivity
  • Travel is required; possess a Class 5 Driver’s License
  • Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until September 8, 2023.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Credit Risk Analyst

WE’RE HIRING!

Credit Risk Analyst

Are you interested in a meaningful career where you can contribute to the financial well-being and economic growth of Indigenous people and communities in Canada? The Bank is at an exciting time in its’ history, we’re growing, and as a result, we’re increasing our workforce with bright, energetic, purposeful individuals of all walks of life.

As a Credit Risk Analyst, you will be recommending new credit, existing credit and extensions of credit through research and analysis of financial documents. This is a permanent full-time position. We are open to hybrid or in-office at one of our main office locations in Saskatoon or Vancouver. These locations are on First Nations land.

Here’s what you’ll be doing:

  • Support the commercial and personal lending process through adjudication of credit applications
  • Contribute to bank customer service standards through timely turnaround of deals
  • Enter, update and retrieve information for credit applications
  • Determine credit worthiness of applicants
  • Designate degree of risk involved in extending credit by performing cash flow analysis of businesses
  • Ensure all approved applications comply with lender criteria
  • Respond to inquiries from lenders
  • Review deals and field questions from Commercial and Retail teams
  • Assist with company and client audits
  • Keep abreast of financial news and trends
  • Practice due diligence

What we’re looking for:

  • Bachelor’s degree in Finance, Accounting or related field
  • Three (3) years’ experience working in a credit or financial analyst related role
  • Understanding of loans and lending procedures
  • Understanding of business, economic, and industry risk
  • Demonstrated sound judgement
  • Attention to detail
  • Organizational and interpersonal skills,
  • Ability to manage a high volume of work with tight deadlines
  • Strong analytical skills
  • Sense of discretion and willingness to maintain strict confidentiality of pertinent and sensitive information
  • Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until it is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Accounting Technician

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 64% Indigenous employees working at locations across Canada.

FNB Trust is FNBC’s wholly owned trust company providing Indigenous Trust Services to Indigenous governments and organizations across Canada. FNB Trust strengthens the capacity of its customers, in alignment with FNBC’s mission toward the long-term economic well-being of Indigenous Peoples.

About The Role

Reporting to the Trust Officer, the Accounting Technician provides a high level of support and contributes to a comprehensive, efficient and accurate reporting process meeting both internal and external stakeholder requirements. This is a permanent full-time opportunity. Candidates from all Canadian regions will be considered, with preference given to those able to work out of either Saskatoon, Vancouver or Winnipeg offices. Saskatoon and Vancouver are both located on First Nation lands.

This position prepares accruals, bank reconciliations, maintains and reconciles general ledger accounts, posts journal entries, prepares other statistical, financial and activity reports and supports the accounts payable function.

About You

You are a driven and detail-oriented individual who is client-focused and efficient. You have a keen eye for detail and possess strong organizational skills. You are responsible for supporting trust client service goals by providing accounting, payables and reporting services.

You must have:

  • Two (2) years’ experience in bookkeeping and accounts payable role
  • A college diploma in accounting/finance or undergraduate degree is preferred
  • Strong analytical skills with ability to pay close attention to detail
  • High level of organizational skills and ability to prioritize daily workload
  • Ability to adjust to changing work priorities to meet deadlines
  • Extensive working knowledge of Microsoft Excel
  • Knowledge of and experience with QuickBooks Online is preferred
  • Strong communication skills, both written and oral
  • Ability to work independently and as part of a team
  • Travel may be required; possess a Class 5 driver’s license
  • Acceptable criminal record and credit checks

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a highly competitive and comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until the position is filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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