Alberta – Credit Union Careers

UI/UX Designer

Innovation Credit Union has a bold ambition – to be the most digital, member-centric organization in our industry. We are on a journey to modernize our marketing with investments in new platforms like Adobe Experience Manager. To ensure our success, we are looking for UI/UX designer to join our team. This individual will deliver innovative concepts and design standards to ensure cross-site consistency and will drive digital transformation to simplify the experience for our credit union members.

Reporting to the VP, Int Marketing/Data Analytics, the UI/UX Designer is a user experience evangelist and creative problem solver. This individual has a functional understanding of coding and transferring the brand’s strengths and personality seamlessly throughout the interface of a product. The UI/UX Designer brings a wealth of knowledge to our collaborative multi-disciplinary marketing team and provides expertise in mobile and responsive design, visual design programs (such as Adobe Photoshop), and animation and video content for a variety of mediums.

A UI/UX Designer does the following:

Define and deliver design components and deliverables including wireframes, mock-ups, user workflows, and interaction rules by working collaboratively with key team members within an agile and iterative design and development environment where timely delivery of design deliverables is critical
Develop and manage the member experience design process to deliver creative digital concepts and solutions for our web and mobile properties and incorporate animation as a functional element that enhances the user experience
Participate and solution in design workshops, persona development and client journey mapping sessions as well as develop user-centered storyboards, sketches/wireframes, and prototypes
Support the creation and maintenance of UI design and graphic standards documentation to help enforce Innovation’s brand coherence, accessibility standards and cross-site consistency
Source and treat brand-compliant images and ensure that we meet all brand standards
Plan and execute usability testing and stakeholder interviews to solicit feedback from external users and internal teams with the intention of incorporating the feedback into concept and/or application development
Drive digital transformations to simplify the experience for our members.
Develop and manage business plans and budgets ensuring principles of cost control and appropriate resource allocation is maintained

Visit the CAREERS page or our website to learn more about this position and to apply. www.innovationcu.ca Only those applications received through our job board will be considered.

Project Manager

SaskCentral is owned by Saskatchewan credit unions to serve and represent their collective interests. We add value through the sound investment of credit union funds on deposit, as well as providing a wide range of products and services to maintain credit union leadership in the marketplace.

Project Manager

Term position to March 31, 2023 with the possibility of extension.
Location: Canadian home office or Regina corporate office

SaskCentral provides a balance of energy and support to employees. Under the direction of a new CEO, SaskCentral is on a multi-year enterprise-wide transformational journey with continued focus on ensuring the success and financial viability of Saskatchewan credit unions. To support this journey, we have an exciting opportunity for an experienced professional to deliver high-quality project leadership services that add value to our clients and stakeholders. If you have advanced experience in project management, planning, and effective stakeholder engagement this may be the position for you.

The Job
Reporting to the Chief Transformation Officer, you will manage multiple projects concurrently and lead cross functional teams to effectively implement projects aligned to the organization’s transformational strategy. You will think and work at both strategic and operational levels, knowing when each applies. You will scope key initiatives and support the project planning, budgeting, selection, and prioritization processes. You will provide project status reporting in support of ongoing corporate portfolio management and provide regular updates on project prioritization to Senior and Executive leaders. You will maintain and continuously improve SaskCentral’s project management methodology and ensure tools and templates support business needs and follow leading practices.

The Candidate
The ideal candidate will possess a Project Management Professional designation and a university degree in a related field, combined with a minimum of five years of experience leading and managing corporate projects. Working knowledge of MS project would be an asset. You have strong problem solving and change management skills and are exceptional at engaging various stakeholders to influence decision making. As an effective collaborator, you work with cross-functional teams to drive results and deliver outcomes. Experience in a Business Analyst role and supporting business process improvement initiatives are considered assets.

Please include in your cover letter examples of how you meet the qualifications for this position. Interested applicants are invited to submit their resume in confidence by May 24,2022 on our career page at Recruitment (adp.com).

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Please be advised that SaskCentral will be using virtual and in-person methods to connect with candidates and conduct interviews during the recruitment process.

Our employees tell us SaskCentral is a great place to work. It’s more than the competitive salaries and excellent benefits we offer. We believe you can have a challenging, rewarding career and work life balance, too. We value and support workplace diversity.

Chief Financial Officer – connectFirst Credit Union

connectFirst Credit Union

Chief Financial Officer (CFO)

The CFO is responsible for developing and overseeing the execution of the organization’s financial strategies and ensuring internal controls are in place to effectively manage its assets and revenues. The role involves proactive leadership to help the organization achieve sound decision-making related to investments and the deployment of capital and to create the proper balance between risk and reward to achieve optimum return on capital.

This position is part of the Senior Management Team (SMT) and is responsible for collaborating with the other members of the SMT in delivering and achieving overall corporate results under the direction of the CEO. The SMT is also responsible for leadership and championing the corporate culture.

As a visionary and future-focused leader, the CFO will actively expand information sharing opportunities across functions within the organization. They will promote improvements to existing budgeting processes, reporting packages, performance dashboards and provide insightful analytics to support decision making. This will include working closely with their peers to develop best-in-class data governance strategies.

FOR MORE INFORMATION

Allan Nelson or Shalini Bhatty

Leaders International Executive Search

Calgary@leadersinternational.com

www.leadersinternational.com

TO VIEW FULL PROFILE & APPLY:

https://leadersinternational.com/connectfirst-credit-union-chief-financial-officer/

Note: Applicants will be redirected to https://leadersinternational.com/connectfirst-credit-union-chief-financial-officer/ to apply.

Adobe Experience Manager (AEM) Administrator

THE POSITION: Innovation Credit Union has a bold ambition – to be the most digital, member-centric organization in our industry. We are on a journey to modernize our marketing with investments in new platforms like Adobe Experience Manager. To ensure our success, we are looking for a website administrator to join our marketing team. The focus of this role is to manage and maintain the website, taking into account functionality, appearance, content, and performance. How does one do this? Glad you asked!

The AEM Administrator does the following:

Creates and Updates Web Pages
- Defines and delivers design components and deliverables including wireframes, mockups, user workflows, and interaction rules by working collaboratively with team members within an agile and iterative design and development environment.
- Works directly with code and often update webpages to add content or tweak the layout.
Evaluates Structure and Content
- Reviews and understands existing content.
- Reviews and understands new content requirements.
- Builds content-based pages and member journeys in the AEM environment as per business and project requirements.
Monitors Performance
- Evaluates website performance by checking metrics such as loading time and memory consumption.
- Assesses user feedback, effectiveness, and traffic
- Explores marketing techniques such as newsletters and SEO to draw more users into the website.

Visit the CAREERS page or our website to learn more about this position and to apply. www.innovationcu.ca Only those applications received through our job board will be considered.

Vice President of Training & Employee Development

The Position:

The Vice President of Training & Employee Development designs and delivers workshops, conferences, and other educational presentations on a wide variety of corporate subjects. The purpose of such training is to provide both employees and members with a thorough understanding of Credit Union products and services and their functionality and application. To achieve this end, the Vice President of Training is also responsible for researching materials in preparation for workshop creation, as well as the management of subject matter and course materials.

This is a full time permanent position.

For complete job posting details, please visit our website www.visioncu.ca/personal/aboutus/careers

The Person:

Post-Secondary education an asset.
5-10 years of experience in the Financial Services Industry considered an asset.
Direct experience assessing training needs, creating training materials to fulfill those needs, and then delivering the training.
Strong interpersonal and communications skills.
Overall knowledge of banking system, company products and ancillary products.
Advanced knowledge of credit union operations required.
10 years of progressively responsible experience with at least 5 years in management.

Compensation:

Comprehensive benefits package.

SUBMIT RESUME AND COVER LETTER TO:

Jennifer Hormann,

Senior Manager of Accounting and Human Resources

Vision Credit Union Ltd.

Corporate Office

5007 – 51 Street

Camrose, Alberta T4V 1S6

Fax 780-679-0569

jobs@visioncu.ca

Only those individuals invited for an interview will be contacted.

Manager, Regulatory Practices

The Credit Union Deposit Guarantee Corporation is a not-for-profit public agency of the Government of Alberta that guarantees deposits and provides risk-based regulatory oversight to enable a safe and sound credit union system in Alberta. Our primary roles include:

Providing a 100% guarantee of deposits held with Alberta credit unions
Regulating credit unions and enforcing the Credit Union Act
Revising, advising and directing credit unions on sound business practices
Monitoring credit union performance and implementing appropriate actions to improve performance and reduce risks
Establishing individual credit union loan approval limits and providing an appropriate adjudication process for loans that exceed these limits

The Manager, Regulatory Practices, reports to the Assistant Vice President, Planning, Analytics & Regulatory Practices and is responsible for scanning the financial sector environment towards the identification, development, and communication of financial sector regulatory practices and prevention initiatives. A key function of the position is as a resource to update and maintain the Corporation’s prudential regulatory framework which address all financial and non-financial risks within the Alberta credit union system. The position requires interaction with internal and external stakeholders through written communications and in person to gather requirements regarding guidance, model policies, standards etc. This is an excellent opportunity to pursue a career in financial services regulation and be a part of the credit union system.

THE POSITION

Lead and coordinate the development, maintenance and communication of the Corporation’s communications to credit unions including the standards of sound business and financial practices, the issuance of guidance, guidelines, model policies, discussion papers etc.
Monitor the regulatory environment including legislation, regulations, guidelines, directives, etc. from other jurisdictions (provincial, national, global) to identify opportunities and make recommendations to enhance or use to leverage our programs.
Develop, update, and maintain the Corporation’s regulatory framework (including processes, risk assessment and rating guidelines, models, and tools such as the Risk Matrix and business intelligence applications) to be used by employees in their role of monitoring credit unions.
Update existing and develop new conceptual models and tools, including roll-out, user training and documentation, to be used by the regulation & risk assessment team to monitor credit union risks.
Maintain documentation of internal processes for regulation and risk assessment for off-site monitoring and on-site verification of the credit unions.
Standardize consistency and professionalism of communication to the credit union system.
Minimal travel 4-5 times per year may be required.

THE PERSON

3 years of job related experience in a financial services, public policy, or regulatory environment or an equivalent combination of education and experience.
Financial institution experience in one or more of the following areas is required – Credit Portfolio Risk, IT/Cyber Risk Governance frameworks and risk modelling. In addition, experience working on market risk including asset liability management, operational risk, treasury management and financial institution strategy & risk are assets.
Knowledge of and ability to research and interpret policy, legislation, and regulation is an asset.
Bachelor’s degree and/or an equivalent combination of education and 4+ years financial sector experience. Chartered Professional Accountant (CPA), Financial Risk Manager (FRM), or Chartered Financial Analyst (CFA), designation(s) is an asset.
Strong communication (e.g. verbal, active listening, technical writing), presentation, problem-solving, and critical thinking skills are required.
Advanced technical writing including policy development is required.
Ability to develop complex financial models is an asset

COMPENSATION / OTHER BENEFITS

Commensurate with qualifications and experience
Comprehensive benefits program and professional development opportunities
Commitment to work/life balance
Excellent downtown Edmonton office (remote work until further notice)

CLOSING DATE: until filled

We will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. We are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process.

If you are interested in applying for this position, we invite you to send us your résumé and cover letter in strict confidence. We thank all applicants for their interest as only those selected for an interview will be contacted.

SUBMIT RESUME TO:

Credit Union Deposit Guarantee Corporation, Attention: Human Resources

Email: careers@cudgc.ab.ca

Service Delivery Manager & Fraud Specialist – Prairie Payments Joint Venture (PPJV)

About PPJV:

In response to the rapidly changing payments landscape and the multiyear Payments Canada modernization initiative, the Centrals of Alberta, Manitoba (CUCM) and Saskatchewan formed a joint venture known as PPJV on behalf of all prairie credit unions. PPJV resources are in year two of a multi-year project to move to a payments as a service model with IBM. They are also intent upon streamlining the payments functions between the three Centrals. The goal is to ensure prairie credit unions are competitive in payments and have access to efficient, cost-effective, modernized payments processing infrastructure.

Service Delivery Manager

The Service Delivery Manager oversees a number of key functions to enable the delivery of high quality service to credit unions by ensuring service support and processes are in place to meet business needs. You will oversee, monitor and report on work performed and act as first point contact on escalation for incident, problem and service requests. You will review and respond to trending and analysis for problem management. With a primary focus on quality of service and user satisfaction, you play a key role on the PPJV Operations Team.

Skills & Experience Required

Minimum of five years of experience in service delivery/customer support
Post-secondary education
Release Management experience
Understanding of payments industry and payments processing is considered an asset

Active listener, relationship builder, and client centric
You enjoy working in a fast-paced, changing environment
Documentation and Knowledge Base Documentation
Intermediate to advanced PC skills (MS Word, Excel, PowerPoint)
Intermediate business analysis and project coordination skills

Must-have skills

Proven interpersonal, communication and problem resolution skills
Proven ability to build rapport while effectively analyzing and identifying solutions to mitigate risk and protect our clients
Process Driven
Desire to build exceptional client experiences, and is passionate and curious to help clients meet their needs and solve their concerns, has the ability to influence others
Writing skills for documentation, process flows, Knowledge Articles, client communications

Nice-to-have

Ability to bridge technical aspects and components to business needs and client facing communications
Organization Change Management

Fraud Specialist

Acting as the subject matter expert you are responsible for developing awareness, strategy and policies to mitigate fraud losses for credit unions. You will act as the client advocate on behalf of credit unions bringing new information and awareness on managing fraud. You will participate with industry partners to understand existing and new policy and operational regulations that impact client, business and operations for PPJV systems and fraud modelling.

You will collaborate with your PPJV colleagues in providing insights for the strategic fraud roadmap. In addition, you lead change management deliverables and activities resulting from operational initiatives. You will spend the majority of your day involved in breaking down problems, analyzing data and providing insights and recommendations.

Skills & Experience Required

Previous experience in fraud monitoring, fraud detection or fraud investigations within a financial institutions of fintech
Post-secondary education
Fraud related certification would be an asset
Working knowledge of Consortium Models, industry tools and software
Hands on experience with Fraud Operations
Demonstrated active listening, questioning and analytical skills
Proven ability to interpret and communicate complex data
Understanding of payments industry and payments processing is considered an asset

You enjoy working in a fast-paced, changing environment
Documentation and Knowledge Base Documentation
Intermediate to advanced PC skills (MS Word, Excel, PowerPoint)
Intermediate business analysis and project coordination skills

Ability to bridge technical aspects and components to business needs and client facing communications

The Environment

PPJV is a fast paced and focused environment where employees and contractors share the mission to deliver efficient, cost effective, modernized payments processing to prairie credit unions.
This position is currently designated as a remote position. Ideally, candidates will be located in our current customer areas of Alberta, Saskatchewan or Manitoba.

Closing Date: March 23, 2022

Forward Resume and Cover Letter to: hrcucm@cucm.org

COVID-19 considerations:
This role is fully remote (work from home)

Loans Officer

At ABCU Credit Union Ltd. (ABCU) our culture is based on our passion to be financial professionals that are dedicated to doing what is right for our credit union and our members. We embrace employee strengths and strive to empower employees to make the right decisions quickly and accurately every day. Our team members are provided with the tools to deliver a meaningful member experience in an environment that values and supports their contributions.

The Loans Officer role is a key member of ABCU’s credit team. The primary responsibility is to proactively manage the consumer credit needs of our members.

EXPERIENCE

Three to five years of job-related/industry experience.
Proficient use of Microsoft Office Suite (Word, Excel, Outlook).
Ability to work efficiently without sacrificing accuracy is essential.
Comfort and ability to work with a high level of detail/accuracy.
Completion of CUIC General Studies Program preferred or working towards (may be waived depending upon experience).
A combination of post-secondary education and work experience will be considered.

EDUCATION

Post-secondary degree or diploma preferred.

RESPONSIBILTIES

Retain and consolidate of existing member to the Credit Union.
Attract new credit opportunities.
Work closely with Credit Advisor, Loans Administrator, Contact Centre, and Branch staff.
Successfully complete the “Personal Lending and Mortgages Course” (PLM) offered through Canadian Securities Institute within 6 months of hire.
Successfully complete the “Personal Financial Services Advice (PFSA)” offered through Canadian Securities Institute within 1 year of hire.
Requires expert knowledge of consumer lending products and sales techniques.

Interested candidates please provide a cover letter, salary expectations and resume to Cindy Bennett at general@abcu.ca

ABCU Credit Union thanks all applicants for their interest; however, only those selected for an interview will be contacted.

Closing date: This position will remain vacant until a suitable candidate is identified.

Job Types: Full-time, Permanent

Commercial Training Officer

At ABCU Credit Union Ltd. (ABCU) our culture is based on the foundations of Service Leadership. Our approach is to deliver excellent experiences to employees to ensure our employees engage our members based on their goals and interaction preferences with the end goal of increased member satisfaction, loyalty, and advocacy.

The Commercial Training Officer role is part of the Commercial Services team and ABCU. This role is a learning role, designed to ensure that an exceptional “Service Leadership” experience to our members by learning all aspects of both personal and commercial lending. The Commercial Training Officer program is a formal learning path that requires the incumbent to be a self-starter and seek to learn over the length of the training program.

AT the successful completion of the training program, the incumbent is considered fully trained and will be promoted to the role of Commercial Account Manager.

EXPERIENCE

Comfort and ability to work with a high level of detail/accuracy.
Proficient use of Microsoft Office Suite (Word, Excel, Outlook, SharePoint).

EDUCATION

Post-secondary degree or diploma preferred.

RESPONSIBILTIES

The training program plan provides training for the different aspects of lending. This onboarding program is 24 months in length and can be adapted based on the incumbent’s previous experience.

Module 1 – Consumer Lending
Module 2 – Commercial Services Administration
Module 3 – Commercial Lending
Module 4 – Commercial Portfolio Management

Throughout the training program, the incumbent is assigned a mentor.

Interested candidates please provide a cover letter, salary expectations and resume to Cindy Bennett at general@abcu.ca

ABCU Credit Union thanks all applicants for their interest; however, only those selected for an interview will be contacted.

Closing date: This position will remain vacant until a suitable candidate is identified.

Job Types: Full-time, Permanent

Syndicated Lending Manager

It’s an exciting time to join Wyth.

Wyth is a Canadian digital bank that has been named one of Canada’s Best Managed Companies many times over. We’re on a bold journey to create the future of banking. We want to evolve the way Canadians bank and to enable their success. We’re growing into a top-tier company that delivers great value to employees, customers and stakeholders.

Our team is national and a large majority of us work remotely. Our workplace is friendly, welcoming, inclusive and ever evolving. Join us if you want to be part of The Bank That Does.

Syndicated Lending Manager (Full-time, Permanent Position)

The Syndicated Lending Manager provides direction in the sale of high-quality commercial loans and mortgages to the Bank’s network of financial institution partners across Canada. You will work closely with our origination team and key credit union partners as you assist them in diversifying their balance sheets and deploying liquidity. Building and maintaining strong relationships is essential to successfully meeting business acquisition objectives, ensuring strong deal flow and providing effective ongoing portfolio management for Wyth and our partners.

Key Outcomes:

This position is accountable for the sale of new commercial assets to other financial institutions across Canada and the management of the Bank’s existing syndicated loan portfolio.

You will work closely with internal and external partners confirming the suitability of the commercial assets to both Wyth and our partners. You will ensure the organization is adequately protected from financial loss by ensuring fees are collected, by following proper funding, documentation, and monitoring practices, and by identifying and bringing forward emerging credit issues in a timely manner.

As the Syndicated Lending Manager, you will manage relationships by delivering timely responses to inquiries and will provide regular updates on progress and/or issues to the bank’s credit union and syndicate partner organizations. You will bring leadership and expertise to commercial underwriters in the credit union system on structuring complex commercial lending transactions and effectively contribute to development initiatives within the Commercial Markets team.

Qualifications:

5+ years previous lending experience and demonstrated proficiency with progressive experience in the area of commercial credit and/or underwriting, including Real Estate, Construction and diversified lending
Undergraduate degree or an equivalent combination of education and experience in a related field

As of December 31, 2021, the Bank requires all employees to be fully vaccinated and complete an attestation upon the time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or require an accommodation due to grounds protected under the Canadian Human Rights Act you will be required to follow the Bank’s policy and process to apply for an exemption/accommodation.

Applications for this opportunity will be accepted until end of day Monday, February 14, 2022.

At Wyth, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal peoples, persons with disabilities, women, visible minorities and others to join our team. Wyth strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

About us

We’re an innovative and future-focused company. Through our partnerships with Fintechs, we focus on delivering unique financial products to retail, business, credit union and Fintech customers.

We’re passionate about solving problems for our customers by making their banking experience easy and helpful.

Our employees are our strength. We aim to keep them healthy and support them to be their best selves. We offer a competitive total rewards package with a full range of benefits and flexible work options.

Visit wyth.ca to learn more.