Province: atlantic-region

Commercial Account Manager II – remote available

About Credit Union Central of Manitoba

Credit Union of Manitoba (CUCM) is the trade association and service provider for the province’s 17 autonomous credit unions. CUCM’s purpose is to provide strategic leadership for credit unions, and to deliver high-value solutions that help each credit union achieve its vision.

The role

As a subject matter expert, the incumbent plays a lead role in coaching, guiding, and training credit unions in all aspects of credit adjudication.  You will demonstrate loan portfolio management and risk mitigation for complex credit clients through the review of financial statements, cash flow mechanics, business plans, identifying trends, monitoring risk, and assessing for credit restructuring.

This position will provide consulting services to credit unions lending personnel and, where necessary, meet with Central’s legal counsel to discuss legal options.   Plays a central role in maintaining the operations manual, ensuring content is accurate and consistent with industry practices and Manitoba law.  You will structure, negotiate, and document complex credit submissions and negotiate all terms of credit with credit unions in a fair and respectful manner.

The person

You bring strong relationship building skills, sound analysis and decision-making competencies and have a thorough knowledge of legislation pertaining to lending and of the commercial marketplace.  You are an expert negotiator with strong interpersonal skills with ability to diplomatically manage and attempt to reconcile conflicting demands and viewpoints, combined with personable and effective client management skills.

You a natural collaborator; driven by the challenge of change, with the ability to adapt your focus or approach based on what the situation requires.

Education & Experience

Your background includes a minimum of 5 years’ experience working in a similar capacity with a focus on Commercial Lending and Credit Adjudication. Knowledge of Agricultural Lending would be of benefit. Education equivalent to completion of three- or four-year bachelor’s degree, ideally in commerce or business administration or related experience is required.

The Company

We offer an excellent total compensation and benefits package including an incentive pay program, an extensive community service program, training and development opportunities, and a work environment that engages and enables our employees to serve our members.

We are committed to providing a safe, respectful, and inclusive environment where your unique background, perspectives and talent are valued.

Our office is located in downtown Winnipeg close to the Canada Life Centre.  In the current environment, employees have the ability to work from home.

Credit Unions in Manitoba are governed by Manitoba’s Credit Unions and Caisses Populaires Act. CUCM manages their liquidity reserves, monitors credit granting procedures and provides trade services in areas such as corporate governance, government relations, representation, and advocacy. CUCM also provides human resources services, research, communications, planning, lending, compliance, and risk management services to credit unions. Manitoba credit unions jointly own CUCM and it is financed through assessments and fee income derived through its operations.

The Company

Interested candidates are asked to submit a resume and cover letter to hrcucm@cucm.org (Please note NCL has indicated the apply now functionality of this website has been turned off due to errors so please do not apply this way).

Director, Third Party RIsk Management

Annual Salary: $96,429 – $132,590

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose?  Glad you asked!

Reporting to the Chief Risk Officer, the Director, Third Party Risk Management leads the third-party risk management (TPRM) program for Innovation Federal Credit Union. The TPRM program includes various activities such as servicer reviews for critical third-party arrangements. The role also provides leadership in the use of the GRC tool (Resolver) and is responsible to maintain and enhance the tool to ensure its ongoing effectiveness for the Operational Risk programs.

WIIFY (what’s in it for you):

  • Competitive Salary
  • Diverse and Inclusive Culture that continues to evolve
  • Flexible work arrangement options
  • Strong benefit package
  • 7% Superannuation matched contribution program
  • Attractive variable incentive program
  • Wellness Days to create appropriate work/life balance
  • Paid Education opportunities to ensure our members have the most equipped staff to help them
  • A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
  • And lots more reasons to love where you work and what you do!

What our team is looking for:

  • A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
  • A solution mindset that feeds inertia
  • An ambassador willing to promote our team inside and outside the organization.
  • Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
  • Somebody who can work with occasional ambiguity with a focus on process evolution.
  • A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
  • Somebody to sweat the small stuff, but also see the big picture.
  • Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

  • Support the management of development and validation approaches to credit union risk modeling and measurement, risk assessment and mitigation within the ORM and ERM frameworks
  • Monitor and evaluate policy and procedures for enterprise risk and make recommendations for improvement to ensure policies and procedures are enacted accurately and effectively communicate key control provisions
  • Lead the organization’s third-party risk management program that includes servicer reviews for critical third-party arrangements, with appropriate reporting and escalation of issues
  • Lead the implementation and roll-out of the GRC tool (Resolver) and ensure its capabilities are developed, maintained and enhanced for continued support of the Operational Risk programs
  • Apply technical aspects of federal credit union regulation to practical business scenarios
  • Review the assessed risk when making decisions, ensuring compliance with all regulatory requirements
  • All leaders are responsible for ensuring day-to-day compliance with the policies and procedures that are relevant to their operational areas. They are also required to monitor and identify any instances of non-compliance during day-to-day activities and, if material, to notify the VP ERM, who will report to the Executive Leadership Team and the Board
  • Identify deficiencies and advise of potential risk situations
  • Identify the adequacy, efficiency, and effectiveness of the organization’s internal controls

Some things that would impress us:

  • University degree in Commerce, Business Administration, Public Administration, Law, or related discipline
  • 10 years of job-related experience or an equivalent combination of education, experience and learning, preferably within the credit union system
  • Advanced knowledge of operational risk management practices, GRC tools (e.g., Resolver) and third-party risk management

Interested?

Click the ‘Apply now’ button!

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada.  In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people.  We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected.

Information Governance Specialist

Open to any location in Canada
Innovation Credit Union – Find Branch(innovationcu.ca) or ability to work from your home office

Apply By August 20

Annual Salary: $71,635 – $98,498

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose?  Glad you asked!

The Information Governance Specialist is responsible to support the operation of the Information Governance function including:

  • Data Definitions and Rules Management
    • Understands the business and its data needs.
    • Ensures data definitions and rules accurately reflect the business needs.
  • Data Controls and Metrics Management
    • Supports system and process data controls that are in place.
    • Monitors data health metrics and alerts the Information Governance Lead when these controls are not being effective or are missing.
  • Support the regulatory reporting system (OSFI, Bank of Canada, CDIC)
  • DTGC support and reporting assistance to the Information Governance Lead.

The core objectives of this role are:

  • To support the functional Subject Matter Experts data stewardship responsibilities.
  • To support the improvement of data management efficiency.
  • To support the process for addressing data issues.
  • To maintain documentation of business data requirements including business definitions, rules, and quality thresholds.
  • To support the maintenance and development of the regulatory reporting system.

WIIFY (what’s in it for you):

  • Competitive Salary
  • Diverse and Inclusive Culture that continues to evolve
  • Flexible work arrangement options
  • Strong benefit package
  • 7% Superannuation matched contribution program
  • Attractive variable incentive program
  • Wellness Days to create appropriate work/life balance
  • Paid Education opportunities to ensure our members have the most equipped staff to help them
  • A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
  • And lots more reasons to love where you work and what you do!

What our team is looking for:

  • A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
  • A solution mindset that feeds inertia
  • An ambassador willing to promote our team inside and outside the organization.
  • Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
  • Somebody who can work with occasional ambiguity with a focus on process evolution.
  • A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
  • Somebody to sweat the small stuff, but also see the big picture.
  • Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

  • Support the management of the regulatory reporting system including the Bank of Canada and OSFI Portals.
  • Administer Microsoft Purview including the curation of data assets, glossary, asset classification, and user management.
  • Maintain IG Yammer Site with announcements, educational posts, and training.
  • Support the development of Information Governance training, policies, procedures, and user guides.
  • Monitor OSFI, CDIC sites for new updates to reports.
  • Support the analysis of the complexity of OSFI changes in collaboration with BI and SMEs.
  • Gather and analyze requirements for any additions to the enterprise data model.
  • Serve as backup Scrum Master for the IG agile team.

Some things that would impress us:

  • Agile training or certification is an asset.
  • Experience with regulatory reporting in a federal FI environment.
  • Experience with DevOps and working experience with business glossary and data profiling technologies.
  • An understanding of data modeling concepts.
  • Strong analytic skills.
  • Ability to define opportunities and problems, collect and analyze data, establish facts and make valid conclusions.
  • Excellent interpersonal and communication skills.
  • Innovative, critical thinker capable of operating both in a strategic capacity (big-picture perspective, asks “why”) and a hands-on/execution capacity (detail-oriented).
  • Strong sense of ownership, initiative, and urgency in addressing issues and following up.
  • Intermediate-level knowledge of data governance and data management practices.
  • Experience working with Microsoft Dynamics CRM and SharePoint is an asset.
  • Ability to influence and collaborate with teams of senior technical professionals.
  • Proven skills to work effectively across internal functional areas in ambiguous situations.

Interested?

Click the ‘Apply now’ button!

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada.  In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people.  We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected.

Compliance Specialist

Open to any location in Canada (ability to work from your home office)

Closes June 27

Annual Salary: $53,248 – $73,216

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose?  Glad you asked!

Reporting to the Manager, Compliance, the Compliance Specialist will provide support to the Risk area ensuring compliance with applicable regulatory requirements as well as Credit Union policies and procedures. In addition, this role will also serve as specialist to policy, practices and procedures, forms creation and maintenance, as well as be able to identify compliance deficiencies and communicate potential risk situations.

WIIFY (what’s in it for you):

  • Competitive Salary
  • Diverse and Inclusive Culture that continues to evolve
  • Flexible work arrangement options
  • Strong benefit package
  • 7% Superannuation matched contribution program
  • Attractive variable incentive program
  • Wellness Days to create appropriate work/life balance
  • Paid Education opportunities to ensure our members have the most equipped staff to help them
  • A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
  • And lots more reasons to love where you work and what you do!

What our team is looking for:

  • A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
  • A solution mindset that feeds inertia
  • An ambassador willing to promote our team inside and outside the organization.
  • Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
  • Somebody who can work with occasional ambiguity with a focus on process evolution.
  • A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
  • Somebody to sweat the small stuff, but also see the big picture.
  • Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

  • Assist in maturing the regulatory compliance management framework by expanding the use of compliance management tools across the enterprise through framework elements such as: regulatory compliance universe, regulatory change management, risk assessments, issues management
  • Conduct monitoring and testing activities to assess the effectiveness of our procedures used to ensure compliance with legal, regulatory, and internal policies
  • Draft regulatory compliance assessments reports that summarize the scope of work performed, findings, any regulatory exceptions and identifying and recommending opportunities for improving procedures and outcomes
  • Stay apprised of legislation, regulations, rules and internal policies, practices, and procedures
  • Update or create and implement new test checks/reviews in accordance with legal, regulatory and/or internal changes
  • May be required to perform AML or fraud alert investigations, Enhanced Due Diligence (EDD) reviews, and assist with regulatory examinations

Some things that would impress us:

  • Completion of a post-secondary program plus 3+ years’ experience in regulatory compliance management, risk assessments and compliance testing or a related role
  • Completion of a regulatory compliance-related designation would be considered an asset (i.e., Osgoode’s Certificate in Regulatory Compliance Legal Risk Management for Financial Institutions)
  • Effective use of interpersonal and communication skills, including tact and diplomacy
  • Organizational and planning skills with attention to detail and follow-through
  • Experience with Resolver or similar compliance software tool an asset, as would industry experience in a federally regulated financial institution.

Fraud Analyst

Temp Full-time

18 month contract

Open to any location in Saskatchewan
Innovation Credit Union – Find Branch (innovationcu.ca) or the ability to work from your home office

Innovation Credit Union has a bold ambition. In addition to being Canada’s next Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose?  Glad you asked!

The Fraud Analyst will work with ICU and conduct investigative analysis to identify, assess, decide and report on activity that indicates exposure to financial crimes. The incumbent will manage potential threats, and investigations are evaluated, documented, managed and escalated by following standard operating procedures. They will provide subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment


What will you do?

Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.

Supports the collection of evidence and information to be used for multiple purposes, including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements.

Documents, actions and information found throughout the investigation to develop and maintain account/case files.

Analyzes data and information to provide insights and recommendations.

Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.

Provides notification, information and instructions to internal/external stakeholders related to incidents as necessary.

Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.

Broader work or accountabilities may be assigned as needed.


Some things that would impress us:

2+ years’ experience in Fraud and/or Risk Management in the Financial Industry

2+ years’ customer service experience within the Financial Industry

Advanced Microsoft Office (Word, Excel, etc.) skills.

Knowledge of fraud monitoring tools and techniques.

Knowledge of internet, emerging online payment methods and vulnerabilities

Process and detail oriented

Excellent time management skills

Excellent communication and interpersonal skills.

Visit the CAREERS page of our website www.innovationcu.ca to learn more and apply!

Manager, Project Execution Office

Open to any location in Canada
Innovation Credit Union – Find Branch(innovationcu.ca) or the ability to work from your home office

Innovation Credit Union has a bold ambition. In addition to being Canada’s next Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose? Glad you asked!

The Manager, Project Execution will focus on the implementation and ongoing evolution of ICU’s Project Execution office. You will bring your experience to ensure we are executing programs, and projects on time and on budget. You will coach your team to ensure we do not miss the details – or that we are not missing our project deadlines!

What will you do?

Providing support and education on multiple project management methodologies around the organization and promoting Agile cultural values and organizational acceptance of Agile as an operational methodology
Drive execution – and be able to manage stakeholders at all levels of the organization
Model.coach.care as a leader with your team and cross-functionally
Always leverage Microsoft Projects and AzureDevOps to paint the picture of resources and project execution on the go
Must have the ability to travel to and cover regionally as required.

Some things that would impress us:

  • Formal education in Lean Six Sigma, Continuous Improvement and Project Management methodologies
  • Experience transforming an organization’s discipline in execution
  • Proven communication and collaboration skills
  • A passion for learning and growth


Visit the CAREERS page of our website www.innovationcu.ca to learn more and apply!

Credit Union General Manager

We’re seeking a General Manager.

WHO WE ARE:
St. Josephs’ Credit Union is a member owned full-service financial institution with assets of $93.5 million providing service to over 3000 members located in Petit de Grat, NS.  We are a team of fourteen, driven by our Co-operative values which uniquely position us to put people and our community at the forefront of all our decisions.   Together, we accomplish great things – join us as our new General Manager!

THE ROLE:

The General Manager is responsible to provide oversight, decision making, and leadership to credit union operations.  Working collaboratively with the Board and Management Team, the incumbent is also accountable for the development and execution of long-term strategic objectives that further the credit union’s goals and enable its’ financial viability, culture, community roots and long-term sustainability.

THE IDEAL CANDIDATE IS:

A Motivational Leader.  You believe in the power of a strong team, and foster collaboration.  You inspire those around you by keeping lines of communication open, sharing a compelling vision for change, setting clear expectations and celebrating accomplishments.  Recognizing and developing strengths in others is foundational to your future focus.

Industry Savvy.  You’ve worked in a financial institution and have a keen understanding of relevant policies, procedures and legislation governing it.  You have solid experience in commercial lending, liquidity and asset/liability management and are a pro at analyzing and interpreting financial reports.

Skilled at Business Development.  You understand the value of building strong relationships and partnerships and excel at spotting opportunities for growth with results to prove it.

Community and Cooperative Minded.  Being active in the community is important to you, and having a solid understanding of the culture, and economic concerns within and around your market are key to your success. You understand the co-operative way and can demonstrate how it aligns with your own values.

Strategic.  You look beyond status quo, ask the right questions and can piece things together to see the bigger picture.  You embrace the future and its possibilities and boast a proven track record of implementing long term strategies and executing plans to drive an organization forward.

EXPERIENCE:   

As some of our community members only speak French, you must be able to converse fluently in both French and English.  In addition, you must hold a bachelor’s degree in Business or Commerce and have a minimum of 10 years increasing leadership responsibility in a financial institution, or an equivalent combination of skills and experience.

THE OFFER:

This is a full-time, permanent position offering a competitive compensation and benefits package based on internal and external market equity and commensurate with experience.

TO APPLY:

If this opportunity sounds like a fit for you, submit your application by clicking here.

Applications will close on February 26, 2023.

ABOUT OUR CREDIT UNION:

St. Joseph’s Credit Union is a financial co-operative offering all the products and services you expect from today’s financial services industry, including full access via online banking, mobile, telephone, ATM as well as in-branch.  As a credit union, we are connected to the world’s largest financial network, an international co-operative community of over 1 billion people and are one of 46 other credit unions operating in the Atlantic provinces.

We are proud of and active in our community. In 2022, through sponsorships, charity donations and participation in local events, we were able to give back approximately $30,000.

Curious about what else we do? Check out our website, facebook or instagram page.

LOCATION:

St. Joseph’s Credit Union is located in Petit de Grat, on Isle Madame, NS part of Cape Breton Island.  Petit de Grat, one of many quaint Acadian fishing villages along the coast of Isle Madame, is known for its captivating scenery and variety of vistas including coastline, coves and islands.  Petit de Grat offers outdoor enthusiasts an abundance of activities year round and its proximity to the towns of Port Hawkesbury (50 kms) and Antigonish (109 kms) and city of Sydney (128 Kms) make it a great spot to live and/or work for those wanting a quieter lifestyle.

 

Risk Analyst

Risk Analyst

Open to anywhere in Canada

Simplifying banking for Canadians – it’s simple but bold. Here at Innovation Credit Union we reward forward thinking, results driven, digital risk takers who are looking to break barriers in traditional banking.  As a Risk Analyst has a good knowledge of operational risk management practices and possesses an inquisitive and investigative mindset to initiate risk discussions and improve risk mitigation strategies. The ability to plan, prioritize and execute assigned tasks comes naturally to this person.  

A Risk Analyst supports the Manager, Operational Risk with the implementation of the Operational Risk Management Framework; reviews risk registers/event logs; supports the VP, Risk & Compliance with the implementation of the Model Risk Governance Framework for Innovation.  They understand the importance of RCSAs, Operational Risk Taxonomy, Risk Events, Risk Awareness and KRIs.  They are committed to continuous learning and professional development while maintaining knowledge of legislation, regulations, standards and best practices for the effective management of operational risk.  

(WIIFY) What’s in it for you:

  • Competitive Salary
  • Diverse and Inclusive Culture that continues to evolve
  • Flexible work options
  • Strong benefit package
  • Superannuation matched contribution program
  • Wellness Days to create appropriate work/life balance
  • Paid Education opportunities to ensure our members have the most equipped staff helping them
  • A purpose driven organization that focuses on the values of Accountability, Integrity and Respect
  • And lots more reasons to love where you work and what you do

Visit the CAREERS page of our website www.innovationcu.ca to learn more and apply!

Enterprise Business Analyst

Enterprise Business Analyst

Permanent Full-time

Closes December 30

Open to any location in Canada
(ability to work remotely from home)

Annual Salary: $77,456 to $96,820

 Innovation Credit Union has a bold ambition. In addition to being Canada’s next Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenants of the digital business model like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

Would you like to earn above average pay helping members meet their financial goals, maintain a strong work life balance, a flexible schedule and have the security of a career – path supported by your organization? We offer that and so much more.

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION:  The Enterprise Business Analyst (EBA) will be the liaison between the business and developers and ensure business goals and objectives are met by completing analytical, testing and deployment activities. The EBA assesses and analyzes system capabilities to bring creative technology solutions while employing robust testing and problem-solving skills. The incumbent partners with internal stakeholders and third parties to ensure business needs are well represented and understood, appreciating the implications of underlying business issues and technology capabilities.

How does one do this? Glad you asked!

An Enterprise Business Analyst does the following:

Duties and Responsibilities

  • Participate in business analysis for all strategic projects. Work closely with and gather information from the business and other internal and external stakeholders to collaborate, conduct research, and document business needs and requirements for new and existing projects.
  • Proactively communicate and collaborate with external and internal stakeholders to identify, analyze and document/translate business requirements to system/functional specifications and requirements, Use Cases or User Stories.
  • Participate in all phases of project development (VeriPark Financial Services Platform, Microsoft D365 CRM, etc.) as required, including but not limited to scope setting, requirements gathering, testing, implementation, documentation, and communication, training, transition, and post-implementation support.
  • Provide excellent service to internal and external stakeholders and maintain a strong working partnership to strengthen the resolution of cross-departmental issues and goals.
  • Problem-solving, analyzing issues and identifying creative and practical solutions that consider business requirements and technology, identifying potential system enhancements and technology improvements for enhancing operational effectiveness, and helping design, document and maintain system processes.
  • Test new releases, fixes, and upgrades to the system, including regression testing, liaise with third parties to troubleshoot technology production issues or implement new technology services as required.
  • Develop and execute a test plan strategy, prepare test cases, conduct user acceptance testing, log issues for quality assurance, and utilize tools such as SQL or Excel to create reports for business units.
  • Educate requestors and developers on appropriate and desirable parameters to ensure they get the necessary information. Provide support to end users on standardized and ah-hoc reports.
  • Resolve user support issues for technology systems and business processes. Identify technology support issues that are outside the mandate of the internal support team and transition the support issue to the appropriate party on an as-needed basis.
  • Participate in business initiatives and identify potential technology solutions to simplify business processes and procedures and provide input into analyzing new products/services/ opportunities to help determine alternatives or applications.
  • Maintain a high level of awareness of the strategic direction, project initiatives and business goals of the organization to ensure technology systems align between all functional units and overall objectives are coordinated
  • Maintain a thorough knowledge of policies and procedures regarding departmental operations; all work is to be completed by policies, procedures, standards, guidelines, and practice. Accurately and thoroughly document user support issues in a ticket tracking system for inquiries and issues to ensure prompt and efficient resolution

 Why Should You Apply?

  • You have knowledge of or working experience with business glossary and data profiling technologies
  • Along with your strong analytic skills, you have the ability to define opportunities and problems, collect and analyze data, establish facts and make valid conclusions
  • Your interpersonal and communication skills are above average
  • You have intermediate-level knowledge of data governance and data management practices
  • You have a strong working experience of Microsoft Dynamics CRM and SharePoint
  • You have an understanding of conceptual data modeling concepts
  • You have training to know how to work in an Agile environment
  • As an asset, you have experience with DevOps and Agile certification
  • You have a strong understanding of the Microsoft Environment, workflows, and file management

Interested?

CLICK the Apply Today button 🙂

 

Director-Core Banking

*This position is open to applicants across Canada*

About Celero
Celero is a leading provider of IT solutions to financial institutions across Canada. A full-service IT shop, Celero provides complete banking solutions, IT planning, systems integration, hosting, support, maintenance and professional services to meet the unique needs of financial institutions of all sizes and delivers world-class reliability through our Canadian-based data centres, employees and operations.

Celero is consistently ranked among the world’s top financial technology companies on the annual FinTech 100 list.

Your Opportunity

As Director, Core Banking you will be responsible for delivery of Celero’s current premier core banking system to existing and new clients that today represents over 80 credit unions and financial institutions in Canada.  Responsibility areas include day to day operations; enhancements; release management; conversions and mergers.  In addition, you will be accountable for working with Celero’s Architectural Team and Core Banking’s Technical Director,  Celero’s customers, industry peers and internal stakeholders to shape Celero’s future Core Banking Strategy. This role will contribute to other strategic initiatives such as Open Banking and Payments Modernization to ensure coordinated delivery with the Core Banking suite of products.

A Day in the Life

Reporting to the Vice President, Core Banking, Payments & Cards, you will be responsible for defining Celero’s future customer experience, service development functions and ensuring a consistent approach to the market while collaborating with internal and external stakeholders.

You will be responsible to ensure stability of the core banking system by meeting customer expectations and SLA’s through continuous improvement initiatives.  You will also be the sponsors of varied projects focused on delivering new features and capabilities onto the platform.

On an ongoing basis you will meet with clients, vendor partners, internal stakeholders and investigate best practices and new ideas in the financial services area. You will actively research related technology and market trends and financial sector solution developments. From these discussions, and your knowledge, you will define the vision for Celero’s future product and service portfolio of the core banking area and provide customers a vision of what that future would look like and how it will enable their success. You will work with the product management team to translate future plans into product development priorities and drive development projects through internal gating processes. In addition to market research, you will monitor competition, follow market trends and generate market insights. You are forward looking with a focus on greater customer enablement and profitable growth.

Your experience in leading teams providing operational delivery of core banking products and services with a view on the future; and your ability to act as a knowledge expert in new areas of financial services will provide leadership to Celero and our customers.

In terms of aligning your role and responsibilities with Celero’s business strategy and plan, you will act as a collaborative partner with the leads for each of the other initiatives in the company’s business plan. In this capacity, you will be the central point within Celero to identify dependencies and ensure alignment among the various teams to effectively prioritize work to advance the business plan, while ensuring effective use of time and resources and the achievement of key measures of success.

You will have Profit & Loss responsibility for the Core Banking Line of Business, contributing to Celero’s annual strategic and budget planning cycle.  Monitoring and reporting of same on a monthly basis.

 Your Resume

  • Experience working with C-suite customers and understanding their business strategies/problems.
  • Track record of delivering measurable results through product growth and development initiatives.
  • Strategic thinker, with exposure to industry strategy development.
  • Experience working in the financial services industry with a focus on core banking systems; products and services.
  • Exceptional written and oral communications skills.
  • The ideal candidate will have a combination of continuous education and 10+ years of experience in Financial Services.
  • Experience in operational delivery of core banking suite of products and services.
  • Demonstrated success leveraging partners to deliver new solutions.
  • Previous success developing strategies and working with stakeholders to execute.
  • Facilitator of needs analysis and with a large number of stakeholders.
  • Leading large teams of experienced professionals, ability to build a strong cohesive team with focus on client satisfaction.
  • P&L responsibility for a large portfolio.
  • Vendor management experience an asset.

Our Expectations

We have high expectations of all Celero employees and strive to recruit applicants with the following characteristics:

  • Strong analytic skills coupled with innovative thinking, and a bias for action.
  • Ability to drive clarity out of ambiguous situations.
  • An ability to build strong professional relationships with peers, leaders and clients.
  • Excellent leadership and communication skills resulting in the ability to work effectively with both technical and business professionals.
  • Self-starter who drives positive change and can drive clarity out of confusion.
  • Ability to lead in a matrixed environment.

 

To Apply

Please visit our career board at https://celero.applicantpro.com/jobs no later than October 28, 2022.

 

We wish to thank all applicants for their interest, however only short-listed candidates will be contacted.

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