Province: British Columbia

Model Risk Analyst

Open to any location in Canada

Annual Salary: $75,204.19 to $103,406

We’re looking for a Model Risk Analyst to join our team! This position is integral to the function of our organization, playing a critical role in our Risk Management team. The key responsibilities for this role include:

  • Validation, documentation, and monitoring of model risk management activities in Innovation Federal Credit Union.
  • Implementation of robust risk management practices and developing effective risk mitigation strategies.
  • Collaborating with model owners and developers to ensure models meet regulatory and internal requirements.
  • Conducting basic quantitative analysis to assess model performance and limitations.
  • Preparing financial reports related to risk management activities.
  • Assisting in maintaining a model inventory and documentation in accordance with internal governance standards.
  • Communicating risk findings and recommendations to stakeholders at various levels of the organization.

Qualifications:

  • Post-secondary education in a quantitative field such as statistics, economics, mathematics, or engineering.
  • 3-5 years of experience in financial services, preferably in risk management, model governance or related areas.
  • Actively pursuing certifications of FRM, CFA, or CQF is considered an asset.
  • Familiarity with programming languages such as Python, R, SQL or VBA.
  • Proficiency in Excel and basic data analysis tools.
  • Detail-oriented and risk aware, contributing to the safeguarding of our company’s assets and reputation.
  • Proficient in digital literacy, including (but not limited to) critical thinking, problem solving and navigation using digital solutions.
  • Use and comfortability with a variety of Microsoft 365 applications (Teams, Viva, Power Automate, PowerBI).

About Us

Hi! We’re Innovation Federal Credit Union. Our purpose is to simplify banking for all Canadians. We like to keep it simple. We have three values – Accountability, Integrity, and Respect – and we are constantly striving to improve our organization to make it better for you (our member and prospective employee)!

How are we different from other Credit Unions? We’ve put in the work to become a federal credit union – just one of three in Canada – to secure the future of our organization and continue to grow across Canada. We are proudly rooted in Saskatchewan, but our vision is national, or as we like to say, “Made in Sask, Built for Canada”.

What sets us apart:

  • Commitment to Community: $1.1 million was given to local organizations last year who are making a difference
  • Strong focus on Diversity and Inclusion: Nearly 22% of InnovationNation proudly identifies as part of a designated group, reflecting our strong commitment to fostering a diverse workplace
  • Benefits that start when you do: Our full-time staff participate in a 7% employer-matched pension plan, extended health benefits, employee and family assistance program, and a staff loan rate. These benefits all start on Day 1 of employment, no waiting period!

 

In the spirit of Truth and Reconciliation, we acknowledge that we are on the traditional territories of the many First Nations, Métis, and Inuit who have graced these lands for millennia.

We are privileged to live on, work on and enjoy the benefits of these lands, now known as Canada.

Senior Manager, Technology & Information Security

The Job

The successful candidate must be self-driven and able to work independently as this is a remote work position. Key responsibility areas of the position include:

  • Leadership in Information Security and Technology operations with clients and NCL.
  • Responsible for development, implementation, and support of Information Security and Technology requirements.
  • Support risk management, compliance, and governance.
  • Relationship management with credit unions, system partners, and vendors.
  • Manage contractual arrangements with external vendors and the client base.
  • Advocate for credit union business needs for product and service development initiatives.
  • Develop and maintain strategic partnerships.
  • Ensure that NCL’s service offering evolves and enhances credit unions’ market competitiveness.

This is a permanent, full-time position (37.5 hours per week). Occasional travel and in-person attendance sometimes required. Technology equipment is supplied.

The Candidate

The ideal candidate will possess:

  • Degree or diploma in Computer Science, Computer Systems, Information Technology or Cyber Security, combined with approximately 10 years’ related work experience. Experience working in a credit union is preferred and a combination of education and relevant work experience may be considered.
  • Certification of industry security certifications like CISM, CRISC, CISA, CISSP, SSCP.
  • Knowledge business operations/systems in the context of evolving technological, security and business requirements.
  • Analytical skills and abilities for understanding and articulating complex technical and business requirements.
  • Experience with implementation and operational processes.
  • Strong interpersonal and negotiation skills.
  • Proficient in conflict resolution and empowered to independently solve problems.
  • Ability to take initiative and be flexible to anticipate changing needs of clients.
  • Experience in project management practices.
  • Exceptional communication, organizational and facilitation skills.
  • Expertise to prepare strategic and operational plans for product lines to meet targets and budgets and align with the overall business strategy.
  • Ability to develop product line budget, monitor and report on progress.
  • Proficient in Microsoft 365 business tools.

Compensation

NCL offers a competitive compensation package. Salary will depend on qualifications and experience. Benefits include a matched superannuation pension plan; group benefits (health, dental, life and disability insurance, and a Healthcare Spending Allowance, Wellness Program) and paid personal days off.

If being part of our team interests you, please submit a resume and cover letter, in confidence, to hr@nationalconsultinglimited.com by August 29, 2025. We appreciate the interest of all applicants; however, only those under consideration will be contacted.

National Consulting Limited is owned by a consortium of 25 Saskatchewan credit unions and partners with credit unions across Canada to provide expertise in Risk Services such as Compliance, AML, Fraud Protection, Privacy, Procurement, Digital Banking and Card Services.

 

 

 

Area Manager

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an exciting opportunity for you. We are looking for a self-driven and dynamic Area Manager who is passionate about developing people and driving business growth. In this role, you will play a key role in achieving financial goals, fostering team development, and expanding our community connections and business networks in the Port Alberni, Tofino and Ucluelet Area. If you are a natural business developer with a strong community presence and embody cooperative values, we’d like to hear from you.

What’s the role?

As an Area Manager, you thrive in business and team development. By empowering team members to execute superior sales and service, you’ll effectively lead the team to achieve financial goals and branch targets while exceeding high levels of member satisfaction, employee engagement, increasing community connections, and business networks. The ideal candidate is driven by growth to create opportunities that supports and carries our vision forward of being leaders in building relationships that improve financial health, enrich people’s lives and build healthier communities.

What are we looking for?

  • Successful completion of a Bachelor’s Degree or Diploma in a related discipline (e.g., Commerce and Business Administration) requiring 3-4 years of full-time study or equivalent.
  • 7 years of progressive financial and lending experience with lending limits
  • 3-5 years’ related experience
  • Preferably, a thorough understanding of credit union operations, principles and values.

Ideally, you are a flexible, collaborative team player with:

  • Proven business acumen;
  • Advanced understanding of annual operating plans and strategically aligned programs and services;
  • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions and resolutions;
  • Proven social networking skills and an ability to connect with individuals inside and outside the organization.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

What we offer you:

  • Competitive salary
  • A comprehensive benefits package including MSP, dental, and extended healthcare
  • Employer paid RRSP benefit
  • Ongoing support for education and career development

Who are we?

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

  • We’re 100% member-owned, with all decisions made locally—right here on Vancouver Island.
  • We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
  • We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We take pride in offering a comprehensive total rewards package and a workplace culture that’s second to none. This includes a commitment to work/life balance, a substantial extended benefits package, an impressive 11.50% employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more! Join us and be part of a community that values your growth and success!

Career Band Range (Annual Salary) – $81,156.00 to $117,970.00

The posted salary range is designed to reflect a broad career band, encompassing a variety of roles within our organization and serves as a general guideline. Your final compensation will be tailored to your unique skills, experience, and the responsibilities of the role.

If this role resonates with your passion and skills, we would love to hear from you!

Permanent, Full Time role onsite.

Senior Business Analyst

Senior Business Analyst

Senior Business Analyst will play a pivotal role in understanding and translating business needs into actionable requirements, ensuring the successful delivery of digital transformation initiatives. This role involves working closely with stakeholders, including business users, developers, and project managers, to drive business analysis activities on medium to large size projects.

We’re looking for a Senior Business Analyst to join our team! This position is integral to the function of our organization, playing a critical role in our Project Management team. The key responsibilities for this role include:

  • Elicit, analyze, and document detailed business and system requirements for digital transformation projects.
  • Facilitate collaborative sessions with diverse business stakeholder groups to drive requirements discovery, analysis, and review.
  • Develop plans and accurate estimates for completion of requirements, continuously improving the level of detail and accuracy of estimates.
  • Lead requirements prioritization and leverage techniques to drive out business priorities.
  • Verify requirements for quality and validate requirements with impacted stakeholders.
  • Build and maintain a repository of reusable requirements documentation to support future initiatives.
  • Provide guidance and support to junior business analysts and participate in knowledge-sharing activities.
  • Collaborate with stakeholders to develop and implement digital strategies that align with business goals.
  • Identify opportunities for process optimization and automation to enhance efficiency and effectiveness.
  • Coach leaders in the organization on effective business analysis processes, champion and evolve IFCU business analysis disciple and methodologies by providing processes, structures and tools.

Some things we would like to see in our successful applicant:

  • Bachelors Degree in Business Administration, Finance, Information Technology, Computer Science, or a related filed
  • Certification in business analysis (e.g., CBAP, PMI-PBA), CBAP® (Certified Business Analysis Professional) or CCBA® – IIBA , PMP® or CAPM® – PMI (for project work), Agile certifications (e.g., CSM, SAFe Agilist)
  • 5 – 7 years of experience in business analysis, preferably within the financial sector
  • Attention to detail and strong organizational skills with ability to meet deadlines in a fast-paced environment
  • Strong understanding of business analysis principles and methodologies.
  • Proficiency in Agile practices and tools (e.g.,Azure DevOps).
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work collaboratively with cross-functional teams.
  • Experience with data analysis and reporting tools.
  • Ability to work independently and as part of a team
  • Use and comfortability with a variety of Microsoft 365 applications (Excel, Teams, Viva, Power Automate, PowerBI)
  • Knowledge of Lean Six Sigma is a strong asset

About Us

Hi! We’re Innovation Federal Credit Union. Our purpose is to simplify banking for all Canadians. We like to keep it simple. We have three values – Accountability, Integrity, and Respect – and we are constantly striving to improve our organization to make it better for you (our member and prospective employee)!

How are we different from other financial institutions? We’ve put in the work to become a federal credit union – just one of three in Canada – to secure the future of our organization and continue to grow across Canada. Made in Sask, Built for Canada!

We care about our communities and our impact – $1.1 million was given to local organizations last year who are making a difference!  Nearly 22% of InnovationNation proudly identifies as part of a designated group, reflecting our strong commitment to fostering diversity and inclusion. We offer our full-time staff participation in our 7% employer-matched pension plan and extended health benefit plan from Day 1 (no waiting period!).

 

In the spirit of Truth and Reconciliation, we acknowledge that we are on the traditional territories of the many First Nations, Métis, and Inuit who have graced these lands for millennial. We are privileged to live on, work on and enjoy the benefits of these lands, now known as Canada.

Senior Project Manager

Senior Project Manager

The Senior Project Manager will be responsible for leading, directing, planning, and implementing selected strategic, complex projects and change management practices by working with Business Owners and project teams to successfully execute. This role masters project management practices that align with the organizational needs and supports the ongoing development, implementation, and maturation of these practices while educating the organization and enhancing their adoption of these practices around Project Management and Change Management. .

We’re looking for a Senior Project Manager to join our team! This position is integral to the function of our organization, playing a critical role in our Project Management team. The key responsibilities for this role include:

  • Proven ability to lead enterprise- level projects involving system implementations, digital transformation, regulatory change, and process optimization.
  • Skilled in managing all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closing.
  • Strong command of both Agile and Waterfall methodologies, with the ability to work in hybrid environments.
  • Expert in project scheduling, budget management, resource planning, and risk mitigation.
  • Experience with vendor management, including handling RFPs, SOWs, SLA oversight, and contract negotiations.
  • Working knowledge of regulatory frameworks relevant to federal credit unions, such as OSFI, FINTRAC, and privacy laws (PIPEDA, CASL, data residency regulations).
  • Experience delivering projects in retail and commercial banking, digital banking, mobile platforms, lending and deposit systems, CRM, ERP, core banking, or payment modernization.
  • Familiarity with co-operative banking models, governance, and values.
  • Demonstrates strong stakeholder management abilities, engaging effectively with all levels from C-suite to frontline staff.

Qualifications:

  • Bachelors Degree in Business Administration, Finance, Economics, Information Technology, Computer Science, or a related filed
  • Project Management Professional (PMP) or Project Management Professional (PGMP)
  • Agile certifications in Certified ScrumMaster (CSM), SAFe Agilist (Scaled Agile Framework), PMI-ACP (Agile Certified Practitioner) and/or Change Management Certification are strong assets
  • 7–10 years of project management experience, preferably in financial services or regulated industries
  • 3–5 years leading enterprise-scale, cross-functional, and technology-focused projects
  • Attention to detail and strong organizational skills with ability to meet deadlines in a fast-paced environment
  • A strategic thinker with hands-on delivery capability, excellent communication, facilitation, and conflict resolution skills.
  • Exhibits high accountability, initiative, and resilience, skilled in change leadership and influencing organizational adoption.
  • Ability to work independently and as part of a team
  • Use and comfortability with a variety of Microsoft 365 applications (Excel, Teams, Viva, Power Automate, PowerBI)
  • Proficiency in project management tools, collaboration tools, reporting tools, and ability to work closely with solution architects, developers, business analysts, and QA teams.

ABOUT US

Hi! We’re Innovation Federal Credit Union. Our purpose is to simplify banking for all Canadians. We like to keep it simple. We have three values – Accountability, Integrity, and Respect – and we are constantly striving to improve our organization to make it better for you (our member and prospective employee)!

How are we different from other financial institutions? We’ve put in the work to become a federal credit union – just one of three in Canada – to secure the future of our organization and continue to grow across Canada. Made in Sask, Built for Canada!

We care about our communities and our impact – $1.1 million was given to local organizations last year who are making a difference! Nearly 22% of InnovationNation proudly identifies as part of a designated group, reflecting our strong commitment to fostering diversity and inclusion. We offer our full-time staff participation in our 7% employer-matched pension plan and extended health benefit plan from Day 1 (no waiting period!).

In the spirit of Truth and Reconciliation, we acknowledge that we are on the traditional territories of the many First Nations, Métis, and Inuit who have graced these lands for millennial. We are privileged to live on, work on and enjoy the benefits of these lands, now known as Canada.

AML/ATF Compliance Associate

National Consulting Limited (NCL) is actively seeking an experienced professional to assist in the delivery of Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) compliance programs requirements to meet the needs of our credit union clients. This position works in conjunction with a team of specialists who report to the department Team Lead, and works closely with credit unions, legal counsel, and regulators.

The Job

The successful candidate must be able to work independently and as a team in a remote (work-from-home) position. The key responsibilities of this position include:

  • Support the senior role in the delivery of the AML/ATF compliance program to credit union clients.
  • With guidance, create and deliver training courses on various AML/ATF related topics.
  • Participate in AML/ATF related projects.
  • Application of AML/AFT legislative requirements, including record keeping, reporting, monitoring and risk assessments.
  • Work in Verafin, Adobe Acrobat, MS Office 365 applications, SharePoint.

This is a permanent, full-time position (37.5 hours per week). Occasional travel and in-person attendance are sometimes required. Computer equipment is supplied.

The Candidate

The ideal candidate will possess:

  • 1-4 years’ experience in the credit union or co-operative system providing operational support or in AML and ATF.
  • Experience with Verafin.
  • An understanding of regulatory and legislative AML and ATF requirements.
  • A Canadian AML, ATF or other regulatory compliance or risk management designation would be beneficial.
  • Strong communication and interpersonal skills; you will build trusting relationships with credit union management and deliver excellent client experience.
  • As this is a work-from-home position, exceptional organizational and time-management skills are required to succeed in this position.

The Compensation

NCL offers a competitive compensation package. Salary will depend on qualifications and experience. Benefits include a matched superannuation pension plan; group benefits (health, dental, life and disability insurance, healthcare spending allowance and wellness program), and paid personal days off.

If being part of our team interests you, please submit a resume and cover letter, in confidence, to hr@nationalconsultinglimited.com by Tuesday, July 8.

We appreciate the interest of all applicants; however, only those under consideration will be contacted.

National Consulting Limited is owned by a consortium of 25 Saskatchewan credit unions and partners with credit unions across Canada to provide expertise in Risk Services such as Compliance, AML, Fraud Protection, Privacy, Procurement, Banking and Card Services.

 

 

Community Branch Manager

Bulkley Valley Credit Union, serving over 14,500 members from Hazelton to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service. 

This is an exciting opportunity for the right candidate to meet their career goals while balancing their lifestyle with the many amenities our community has to offer as can be seen at http://www.houston.ca.

If you want to join a dynamic management group dedicated to cooperative values and member service, this is the right career move for you. You will report to the Chief Operating Officer and under executive direction, you will manage the overall operation of a single branch and direct the utilization of staff, equipment and facilities. Using highly developed leadership skills and behaviours, plus a sound understanding of the financial services business, you will initiate action to improve growth/development of the branch loan and deposit portfolios; increase usage of other credit union services and service channels; pursue new businesses; set short/long term branch goals /objectives and manage all branch staff directly or through subordinate supervisor(s). Through effective deployment and development of staffing resources you will foster an environment that encourages staff engagement and delivery upon an Enhanced Service Commitment to our members. You will perform the duties and requirements of Branch Compliance Officer for Anti-Money Laundering / Counter Terrorist Financing Prevention & Detection. You will be a results-oriented professional with a commitment to furthering the reputation of the credit union within the community. Through active participation in select community events, projects and initiatives, you will become established as a leader within the local community. 

The successful candidate will have a business degree or diploma and a minimum of five years of management experience in the financial industry or an equivalent combination of education and experience. This is an ideal opportunity for someone currently holding a supervisory or lending/account management position interested in gaining branch management experience.

To learn more about Bulkley Valley Credit Union, please visit our website at www.bvcu.com. We welcome applications from all interested applicants looking to further their career in a dynamic, supportive and team oriented environment.

Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.

Manager, Risk & Administraion

MANAGER, Risk & administration

Title                Manager, Risk & Administration

Department    Finance & Administration

Reports to      Chief Executive Officer Office

Salary             $85,500-$100,588 annually

SUMMARY

Under direction from the Chief Executive Officer (CEO), the role of the Manager, Risk & Administration is to oversee the centralized administration and retail credit risk programs for Lake View Credit Union.

The Manager, Risk & Administration ensures overall execution of the centralized administration and compliance program, including the deposit and loan administration, fraud, anti-money laundering, privacy, accounts payable and clearing, and product and procedure maintenance functions. This role also ensures oversight of the retail credit risk program, including delegated lending authority, post review, adjudication parameters, and collections.

KEY RESPONSIBILITIES

  • Design and ensure execution of risk-based audits of deposit and loan transactions, activities, and accounts. Make recommendations for improvement of identified deficiencies/gaps resulting from audits and work closely with control owners to develop and implement solutions.
  • Responsible for the development, application and maintenance of policies and procedures related to AML and Privacy, incorporating industry best practices and ensuring compliance with all AML and Privacy regulatory requirements
  • Designated Privacy Officer and Chief Anti-Money Laundering Officer
  • Ensure various banking system reports (i.e., EM Supervisor reports to ensure overrides are conducted within delegated limits) are monitored as appropriate.
  • Responsible for the development, application and maintenance of a proactive fraud loss prevention program, policies and procedures, incorporating industry best practices and ensuring compliance with all regulatory requirements and industry codes
  • Contributing member of the Executive Credit Committee
  • Oversees the risk adjudication parameters and allowance for impaired loans. Adjust and refine retail loan parameters and provide approval within defined limits or escalate to credit committee.
  • Completes post review of retail credit files, make recommendations for improvement of identified deficiencies/gaps resulting from audits and work closely with retail lending team to develop and implement solutions
  • Maintains the retail credit procedures and recommends updates to the Investment and Lending Policy, prepares periodic reporting on credit activity and portfolio characteristics, and oversees collection activities
  • Leads Administrative Associate in providing payments management and reconciliation, clearing, accounts payable, and general accounting support
  • Supports completion of risk-based assessment of all new products/services and risk mitigation strategies.
  • Contribute to the development of the annual internal audit plan and execution of the internal audit program
  • Prepare quarterly AML, Privacy and Fraud Reports and other compliance-related reporting as requested
  • Responsible for development, application, and maintenance of efficient internal procedures to facilitate compliance with FATCA, CRS, and CASL regulations
  • Ensure reconciliation of registered products, and that all annual tax slips and filing requirements are met.
  • Responsible for research, writing, implementation, and evidenced compliance of branch procedures. This would incorporate any and all procedures required in the branch environment and would reflect all compliance requirements and best practices.
  • Responsible for execution of the annual compliance training program, and conducts additional training sessions with staff on products, services, procedures, and the banking system as required to promote efficiency, compliance and risk mitigation.
  • As requested, assist with matters related to compliance with current and emerging BCFSA guidelines and regulations
  • Ensure completion of all non-finance related credit union system or regulatory reporting (ie. CCUA self-assessment, Statistic Canada questionnaires, CCUA National Data Gathering, various compliance certificates or reports)
  • Assist with ongoing maintenance, updates, and version management for key branch systems

LEADERSHIP & STAFF DEVELOPMENT:

  • Manage, lead and provide direction to the Administrative Associate, Loans Administrators, Member Services Associates, Delinquency Officer and Risk and Compliance Specialist
  • Establish performance standards, evaluate and manage performance of staff through conducting staff appraisals, regular employee coaching sessions and if necessary, progressive discipline.
  • Take a leadership role in creating an environment of continuous improvement by sharing best practices to all staff.
  • Adhere to service standards as they pertain to the position
  • Enthusiastically participate in various internal committees, community involvement and image building of the Credit Union.
  • Other duties as assigned

EDUCATION AND EXPERIENCE

  • Minimum 5 years’ experience in a supervisory/management function in a financial institution (preferably a credit union)
  • Diploma or degree from recognized post-secondary institute or equivalent
  • Professional certification or experience in project management
  • Proficiency in DNA banking system and Lodestar is necessary.
  • Experience in both commercial and retail banking.
  • Proficient in AML, Terrorist Financing, Privacy and FATCA legislation and the enforcement thereof.
  • Strong proficiency in Microsoft 365 applications

Consideration will be given to an equivalent combination of education and experience.

REQUIRED KNOWLEDGE SKILL AND ABILITIES

  • Excellent verbal, written and presentation skills, including an ability to facilitate and provide training
  • In-depth knowledge of regulatory guidelines and industry best practices for financial institutions and the enforcement therein.
  • High level of integrity, confidentiality, and accountability
  • Strong work ethic and positive team attitude
  • Demonstrated ability to quickly grasp new concepts
  • Excellent analytical, problem solving and innovative thinking skills
  • Strong attention to detail with the ability to plan, organize, prioritize, and execute
  • Ability to work well and build relationships with various stakeholders to discover barriers and challenges, influence and achieve positive results
  • Sound judgement and ability to respond appropriately in pressure situations
  • Proven ability to provide accurate reporting of the Credit Union’s status with internal and external stakeholders.
  • Proficient in continuous improvement processes for policies and procedures to achieve the highest service levels.
  • Extensive knowledge of financial products and services.

Member Service Supervisor

About StellerVista

StellerVista Credit Union proudly anchors itself in the Kootenay and Boundary regions of British Columbia, offering a comprehensive range of financial services to communities including Cranbrook, Castlegar, Fernie, Elkford, Sparwood, the Slocan Valley, and Greenwood in the West Boundary. We are dedicated to serving our members providing financial services while focusing on fostering local economic growth by employing residents and reinvesting profits back into our local communities.  Our mission is to be more than just a financial institution, but a vital part of the local fabric.

In the spirit of reconciliation, StellerVista Credit Union would like to respectfully acknowledge the land on which we serve our membership and meet is within ʔamakʔis Ktunaxa, the traditional and unceded homelands of the Ktunaxa Nation, as well as the traditional and unceded homelands of the Syilx, Sinixt, and Secwepemc.

The Opportunity

If you are ready for an exciting career move to a progressive financial services organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for.  We are currently recruiting for the position of Member Service Supervisor in one of our Elk Valley locations (Elkford, Sparwood, or Fernie).

 Position Overview

As the Member Service Supervisor, you’ll meet team sales goals for the assigned area through sales coaching and member relationship management tools and techniques. You will manage the day-to-day operation of the member sales and service area including overseeing branch deposit functions to support the credit union brand as well as the application of safeguarding and security precautions and branch treasury functions. You’ll supervise and provide daily direction to member sales and service staff to ensure the effective provision of quality member relationship services, to maximize revenue generation, promote growth and to help members achieve and maintain their financial health. You will also recruit, orient and train team members.

Schedule Description

Permanent Full-Time – 37 Hours per week

Tuesday-Thursday:          8:15am – 4:45pm

Friday:                                8:45am – 5:15pm

Saturday:                            9:30am – 2:30pm

Education and Experience:

  •  Completion of a one-year post- secondary certificate in business administration or operations management in a college or technical school environment.
  • Candidates require a minimum of 5 years of related member service experience in a financial institution including at least 2 years in a Senior Member Service position. Our preferred candidate will also bring 1 year of experience in a first-line supervisory role.

OR

An equivalent combination of education and experience.

Successful candidates must also demonstrate the following:

  • working knowledge of supervisory skills such as scheduling and work assignment, recruitment, and performance management
  • ability to provide leadership, coaching and mentoring to an assigned team, and to motivate continuous learning and performance development in others.
  • knowledge of and ability to administer a Collective Agreement within the day-to-day operations of the branch.
  • working knowledge of credit union deposit products and services
  • sound working knowledge of the current banking system
  • success in responding to member enquiries and providing a high level of member service
  • PC literacy including Microsoft Word or other word processing software, Excel, or other spreadsheet application
  • demonstrated proficiency in oral and written communication skills and the ability to project a courteous, professional image

Compensation:  We are pleased to offer a competitive compensation package including but not limited to participation in extended benefits and pension programs, health and wellness programs, and a competitive vacation entitlement.

Annual salary commensurate to education and experience.

Current annual salary range:  $62,659.00 – $78,323.00

 At StellerVista Credit Union we are proud to offer an employee experience that includes:

  • Opportunity for professional growth and development
  • A supportive and inclusive work environment
  • The opportunity to make a meaningful impact in the lives of our members and the community
  • A culture of living our core values in a real way – Trust, Belonging, Expertise, Shared Success & Courage
  • Access to a competitive compensation package including participation in extended benefits and pension programs, health and wellness programs and a competitive vacation entitlement

About the Kootenay Region

The Kootenay region in British Columbia, Canada, offers a breathtaking blend of natural beauty, outdoor recreation, and a welcoming community that makes it an appealing destination for relocation.  In addition to its awe-inspiring landscapes, the Kootenays boast stunning mountain vistas, crystal-clear lakes, and lush forests, providing residents with an unparalleled connection to nature. Whether it’s skiing in the winter, hiking in the summer, or enjoying the serene surroundings year-round, the region offers endless options of outdoor activities for nature enthusiasts.

The region’s rich cultural diversity, artistic expression, and locally sourced culinary scene add to the charm of the Kootenays, creating an alluring lifestyle for those considering relocation to this picturesque region of British Columbia. Whether one seeks adventure in the great outdoors, a sense of community, or a thriving cultural scene, the Kootenay region offers an inviting and enriching environment for individuals looking to make a move.

Closing date – Open until filled.

How to Apply

If this sounds like a position for you, Apply Now, and should you have a problem in uploading your resume, please contact us at employment@stellervista.com  

Check out StellerVista’s career opportunities here: Careers StellerVista Credit Union

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

We’re proud of our team. They make us who we are.

Business Analyst

About StellerVista

StellerVista Credit Union proudly anchors itself in the Kootenay and Boundary regions of British Columbia, offering a comprehensive range of financial services to communities including Cranbrook, Castlegar, Fernie, Elkford, Sparwood, the Slocan Valley, and Greenwood in the West Boundary. We are dedicated to serving our members providing financial services while focusing on fostering local economic growth by employing residents and reinvesting profits back into our local communities.  Our mission is to be more than just a financial institution, but a vital part of the local fabric.

In the spirit of reconciliation, StellerVista Credit Union would like to respectfully acknowledge the land on which we serve our membership and meet is within ʔamakʔis Ktunaxa, the traditional and unceded homelands of the Ktunaxa Nation, as well as the traditional and unceded homelands of the Syilx, Sinixt, and Secwepemc.

The Opportunity

If you are ready for an exciting career move to a progressive financial services organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for.  We are currently recruiting for the position of Business Analyst.

Position Overview

As a Business Analyst, you will be the intermediary between business departments and the IT department. This role involves:

  • gathering, analyzing, and documenting business requirements
  • collaborating with stakeholders to define project objectives,
  • ensuring the delivery of data-driven, innovative solutions that align with organizational goals.

The position aims to drive business efficiency, improve decision-making, and actively contributes to the successful execution of projects. This position leads software selection and implementation projects and is strongly focused on leveraging advancements in AI, digital transformation, open banking, and payments to address the specific needs of the organization.

Schedule Description – Permanent Full-Time – 37 Hours per week

Current annual salary range: $68,500 – $85,000

Education, Experience & Designations

  • Bachelor’s degree in information technology or related field
  • 2 years’ experience as a Business Analyst, with a strong track record of delivering successful projects OR an equivalent combination of education and experience
  • Certified Business Analyst Professional (CBAP) or Certification in Business Analysis (CCBA) designation is an asset

OR

Candidates with an equivalent combination of education and experience will also be considered.

We Value:

  • Responsiveness – to listen and care so to provide exceptional service and advice.
  • Ability to build trust – with members and others in the StellerVista team
  • Foster belonging – our credit union promotes diversity, equity, and inclusion with our members, within our communities and each other
  • Excellent Communication skills – written and oral
  • Professional image
  • Strong analytical and problem-solving skills
  • Familiarity with AI technologies, digital transformation initiatives, and open banking frameworks

Periodic travel between East and West regions of our geographic area may be required.

At StellerVista Credit Union we are proud to offer an employee experience that includes:

  • Opportunity for professional growth and development
  • A supportive and inclusive work environment
  • The opportunity to make a meaningful impact in the lives of our members and the community
  • A culture of living our core values in a real way – Trust, Belonging, Expertise, Shared Success & Courage
  • Access to a competitive compensation package including participation in extended benefits and pension programs, health and wellness programs and a competitive vacation entitlement

About the Kootenay Region

The Kootenay region in British Columbia, Canada, offers a breathtaking blend of natural beauty, outdoor recreation, and a welcoming community that makes it an appealing destination for relocation.  In addition to its awe-inspiring landscapes, the Kootenays boast stunning mountain vistas, crystal-clear lakes, and lush forests, providing residents with an unparalleled connection to nature. Whether it’s skiing in the winter, hiking in the summer, or enjoying the serene surroundings year-round, the region offers endless options of outdoor activities for nature enthusiasts.

The region’s rich cultural diversity, artistic expression, and locally sourced culinary scene add to the charm of the Kootenays, creating an alluring lifestyle for those considering relocation to this picturesque region of British Columbia. Whether one seeks adventure in the great outdoors, a sense of community, or a thriving cultural scene, the Kootenay region offers an inviting and enriching environment for individuals looking to make a move.

Job Location – On-site/Remote

Closing Date – Open until filled.

How to Apply

If this sounds like a position for you, Apply Now, and should you have a problem in uploading your resume, please email us at employment@stellervista.com  

Check out StellerVista’s career opportunities here:  Careers | StellerVista Credit Union

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

We’re proud of our team. They make us who we are.

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