Province: British Columbia

Director, Wealth & Insurance

Are you the kind of leader that can move from operational to strategic “mode” – and vice versa – quickly and confidently? Does the prospect of having a positive impact on the communities we serve in the Shuswap region align with your vision of building on an already successful career? If so, we have a lot to discuss.

We invite you to be part of a team where you can feel good about the work you do. At SASCU, we believe in fostering a supportive work environment that is the perfect blend of friendliness and professionalism. Add in a competitive compensation package and excellent benefits, along spectacular natural scenery, and it’s easy to see why we are an award-winning employer.

This is a uniquely interesting and challenging mandate for someone who enjoys switching from one business area to another – and can move with agility between our Wealth and Insurance lines of business. As the Director, Wealth & Insurance, you will provide leadership to SASCU’s subsidiaries, i.e., a multi-branch Insurance agency and a Wealth division – from recommending and implementing strategies and programs to grow the business, to ensuring that these areas achieve objectives, operate efficiently, and deliver on the SASCU Member Experience. Leveraging your senior management experience, you will also coach direct reports to achieve results, and implement SASCU’s sales and service strategy and tactics.

 

What you’ll do:

More specifically, as Director of Wealth & Insurance, you can expect to:

  • Proactively develop and present Wealth and Insurance strategies to the Vice President, Experience & Brand, that preserve and grow the lines of business, and work with the VP to determine sales targets and Key Accountability Areas for each division;
  • Manage and direct the overall operation of the Wealth division, and monitor Insurance branch activities, ensuring adherence to established policies, procedures and standards;
  • Work with the Branch Managers, Insurance, to identify opportunities to introduce new products and services, make recommendations to maximize business growth, build employee engagement, develop plans, and take action to identify any gaps;
  • Work to identify, negotiate and acquire insurance company contracts, and monitor volume commitments;
  • Develop and recommend operational plans, budgets, and staffing levels to ensure that the needs of SASCU are met;
  • Take a strategic approach to analyzing data to identify opportunities and risks;
  • Champion service standards, providing coaching to ensure consistent behaviours and experiences, taking ownership of Member concerns, and resolving, or supporting staff in resolving, complex and/or difficult service situations;
  • Represent Wealth and Insurance within the business community, and work within SASCU to promote these lines of business to employees and Members;
  • Establish positive, productive relationships with external stakeholders in the industries represented by the subsidiaries, across trade associations, in government and regulatory bodies, and within the broader community to ensure successful operations;
  • Role model SASCU’s organizational values and leadership competencies, and ensure strong, open channels of communication and collaboration within the subsidiaries and across SASCU departments.

 

What you’ll bring:

As the qualified professional we seek for the key role of Director, Wealth & Insurance, you will have the following profile:

  • Post-secondary degree, preferably an MBA, and experience in progressively more complex roles in the Wealth or Insurance field, with 7 to 10 years’ combined industry/sales experience, most recently in a senior management role.
  • Completion of a Senior Financial Planning designation (CFP, CIM) or a minimum of a Canadian Accredited Insurance Broker (CAIB), Chartered Insurance Professional (CIP), or Fraternal Insurance Counselor (FIC) designation, preferably with eligibility to act as Nominee.
  • Advanced knowledge of all insurance and wealth products, services, and regulatory requirements, including detailed understanding of revenue streams.
  • Ability to manage complexity, multiple tasks, and priorities for maximum personal and organizational success.
  • Completion of the Life Licence Qualification Program (LLQP), Certified Life Underwriter (CLU) designation, and Branch Compliance Officer Accreditation are assets.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm, and an insurance office in Enderby. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $900 million in assets. Learn more at www.sascu.com.

 

To apply:

This is an exceptional opportunity to take your career to the next level and be part of our exciting future at SASCU! If you are both community-minded and prepared to contribute to a successful and growing organization, please email a cover letter and résumé to hr@sascu.com.

We thank all candidates for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check. Employment offers will be conditional on the candidate providing satisfactory proof of COVID-19 vaccination (vaccination records or receipts issues by the Province), subject only to valid legal or medical exceptions, and complying with all pandemic/epidemic control measures affecting the workplace.

Business Analyst, Digitization

SASCU is an increasingly digital organization, and we invite you to apply your technical competencies and analyst skills to this position as a next step in your career!

We believe in fostering a work environment that is the perfect blend of friendliness, support and professionalism, not to mention, fun! Add in competitive salary and benefit packages, along with perks such as an employee incentive plan, reduced banking fees and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As the Business Analyst, Digitization, you will provide collaborative service to internal business units to maximize the use of technology within SASCU as it relates to process automation and digitization. Working and partnering on cross functional projects, procedures, and initiatives, the Business Analyst, Digitization will support projects, perform analysis to determine current and future business requirements, and identify opportunities to contribute to an overall superior member and employee experience. Using digital tools, the role will consistently apply teamwork and leverage technology to solve business challenges.

What you’ll do:

  • Analyze business and user needs and document requirements. Assist in formulating and defining systems scope and objectives. Advise on business implications of the application of digitization to the current business environment.
  • Translate organization requirements into functional documentation and participate in technical designs and testing.
  • Collaborate and liaise with internal stakeholders and external consultants/vendors to achieve digital initiatives and project objectives.
  • Collect documentation and maintain functional requirements and modeling.
  • Partner with business units to initiate the problem-solving process by using root cause analysis and other problem-solving techniques, and by proactively developing alternatives or potential solutions.
  • Identify potential change management impacts of digitized processes to ensure effective implementation.
  • With support from external partners as necessary, design, prototype, code, and test new or enhanced applications, including Robotic Process Automation (RPA) solutions. This includes the creation of User Acceptance Testing (UAT) scripts.
  • Analyze current procedures and workflows and develop recommendations for automation revising existing system pain points as necessary.
  • Update, report, and communicate initiatives and project progress on a regular and timely basis to appropriate stakeholders.
  • May assist in the gathering of requirements for systems and software. Monitors the efficiency and effectiveness of automated operations and troubleshoot problems as necessary.

What you’ll bring:

  • Minimum 3 – 5 years’ experience in an analyst role.
  • Business Process Design Certification in LaserFiche.
  • Demonstrated understanding of the project management lifecycle.
  • Prior experience in the financial services industry.
  • Ability to obtain Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA) designation.

You’re perfect for this role if you:

  • Have the ability to convey complex information so that it is understood by a broad range of stakeholders.
  • Are able to multitask, and can work on multiple projects at a given time.
  • Are comfortable interacting with business stakeholders and external vendors.
  • Possess the ability to work to deadlines and manage expectations.
  • Have strong analytical and problem-solving skills.

 

This is a full-time Monday to Friday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $900 million in assets. Learn more at www.sascu.com

 

We thank all candidates for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check. Employment offers will be conditional on the candidate providing satisfactory proof of COVID-19 vaccination, subject only to valid legal or medical exceptions, and complying with all pandemic/epidemic control measures affecting the workplace.

Manager, Financial Services

Help Improve our Member Centricity and Grow our business!

We have an exciting opportunity for someone to oversee our 3 branches advisory services operations of the delivery system and branch channels, to improve a member’s financial wellbeing while providing a rewarding member experience.

 

We offer a highly competitive wage, career progression, ongoing learning and development, and an impact on our local community.  Join us on the beautiful Sunshine Coast and enjoy a relaxing lifestyle filled with recreational activities including boating, hiking, and much more, while only a short 40-minute ferry trip from Vancouver.

 

What You’ll Do

Under Executive Direction, the Manager Financial Services supports the development and implementation of transformational service and drives the achievement of sales and performance targets in the delivery system to support the growth and sustainability of the credit union, which enriches the members financial wellbeing.   As a member of the management team the position has shared accountability for the overall health and effectiveness of the organization and Member’s financial wellbeing

 

What Does the Ideal Candidate Bring?

The preferred candidate has completed a bachelor’s degree in business or a related field along with a minimum of 5 years of progressive experience in a financial industry including a minimum of 3 years in a leadership role, with a minimum of advisory sales management. You will have experience with managing direct reports, providing coaching and guidance to maintain skill levels and enhance staff growth by promoting motivation, enthusiasm, service excellence, product knowledge and professionalism. We are looking for an individual who will be adept at problem solving, decision making, establishing strong working relationships, and demonstrating excellent sales and communication skills.

 

About Sunshine Coast Credit Union (SCCU)

For 80 years, Sunshine Coast Credit Union and their members have been helping build a healthy, strong, vibrant Coast community. We are a full-service financial institution with assets exceeding $850 million, serving 17,600 plus members in three growing coastal communities in British Columbia. Sunshine Coast Credit Union is committed to enriching the financial well-being of our members and our community.

 

How to Apply
If you are interested in this exciting opportunity, please submit a current resume and cover letter in confidence to:  yourfuture@sunshineccu.net.  The posting is open until filled.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Executive Assistant – Permanent Full Time

Columbia Valley Credit Union (CVCU) is a member owned financial institution in Golden, BC, serving members since 1955. With $190 million in assets, we serve our 4,500 members according to our guiding principles:

  • Serving members is the primary purpose of our existence.
  • We provide exceptional, customized service.
  • We act with integrity and sincerity.
  • We never stop learning.
  • We continuously innovate.

To learn more about our credit union visit https://www.cvcu.bc.ca/.

The Opportunity

CVCU is looking for an experienced Executive Assistant to support our organization, CEO, Board of Directors, and our members.  This is a permanent position, with the opportunity to work remotely and in our office in Golden, BC.

Reporting directly to the CEO, the Executive Assistant is a member of the credit union management team, contributing to our success in achieving organizational goals.  This role is primarily responsible for providing efficient and confidential administrative support to the CEO and Board of Directors, as well as performing other administrative duties related to the human resources and payroll functions of the credit union.

Some of the specific accountabilities of this role include:

  • Maintain the CEO’s calendar and appointments, applying diplomacy and good judgement in managing requests of the CEO’s time.
  • Ensure the confidentiality of privileged or sensitive materials related to the CEO office and the Board of Directors.
  • Prepare reports, correspondence and presentations for the CEO and Board of Directors.
  • Work closely with the CEO and Chair of the Board to prepare Board meeting agendas and maintain the Board’s annual calendar of activities, including the scheduling of Board and committee meetings.
  • Coordinate and plan the annual general meeting, strategic planning session(s), business planning meetings and other Board and branch-related activities as required.
  • Attend Board meetings, take minutes, and distribute minutes and meeting packages.
  • Coordinate travel and accommodations for Directors and track Board expenses.
  • Maintain all personnel records related to attendance, vacation pay, benefits accruals and payments, and provide administrative support for payroll purposes as needed.
  • Support the CEO with employee performance planning activities and other human resources initiatives, as well as ensuring human resources policies are kept up to date.
  • Perform other related duties as required.

Qualification and Skill Requirements:

We’re looking for someone with relevant post-secondary education and at least 5 years of related experience in a financial institution.  An equivalent combination of education and experience will be considered.

To be our ideal candidate, you will also have:

  • Sound knowledge of general office procedures, business machines, and computers, with proficiency in Word, Excel, and Microsoft Office products.
  • Ability to communicate effectively, both verbally and in writing, with experience in drafting correspondence, taking minutes, and writing reports.
  • Excellent interpersonal skills and the ability to interact with staff, members and Board of Directors in an effective and diplomatic manner.
  • Ability to type with reasonable speed and accuracy and to perform basic mathematical computations.
  • Strong organizational skills with the demonstrated ability to manage multiple priorities and meet deadlines.
  • Ability to make independent decisions, with sound judgement, and a willingness to learn.
  • Ability to maintain a positive and professional demeanor at all times, supporting and promoting changes within the organization.
  • Understanding of credit union operations, with a commitment to the credit union philosophy and vision.

The Reward

  • Chance to make a big impact in a small organization and contribute to the success and integrity of the business
  • Competitive compensation package and benefits program
  • Opportunity to be a part of an organization that gives back to the community through credit union services and initiatives

Systems Architect (ECM)

As one of Canada’s Best Managed Companies for 18 consecutive years, Concentra prides itself on fostering employee engagement and a workplace of openness and respect.

Concentra is Canada’s leading provider of wholesale banking and trust solutions to credit unions from coast to coast. With deep co-operative roots, Concentra is focused on creating value for the credit union system. We partner with credit unions to ensure over five million Canadian members can choose competitive financial services from their local credit union.

Concentra Trust – a wholly-owned subsidiary – has been delivering estate and trust services nationwide for over 65 years.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results-oriented individual to join our team in one of our Saskatoon, Regina, Surrey or Toronto office locations, or from your home office environment.

Systems Architect (ECM)

(Full-time, Permanent Position)

Key Outcomes:

The Systems Architect (ECM) manages and oversees the strategic and operational demands by leading the support, research, design, development, implementation and long-term governance of the Enterprise Content Management (ECM) solutions at the Bank. This position is responsible for the management of research, design and execution of projects involving Collaboration Portals, Enterprise Search, Enterprise Content Management, Business Process and Forms.

This position is the primary resource to coordinate and manage the organizational Enterprise Content Management strategy and contribute to the organization’s success by maintaining, supporting and enhancing technologies and systems within the ECM practice. It is also responsible to work with business units and manage the delivery of content management strategies, including document management and workflow.

Qualifications:

  • Post-secondary degree or diploma in Computer Science, or related field
  • 5 years in technology roles, including experience working with Cloud Infrastructure services
  • 3-5 years experience working in SharePoint (online or 2016) or other Enterprise Content Management tools
  • Business Analysis experience would be considered an asset
  • Experience working in Agile work environments and projects is preferred

Applications for this opportunity accepted until end of day September 16, 2021. To apply, please visit our Career page at www.concentra.ca

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes.We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Solutions Architect

As one of Canada’s Best Managed Companies for 18 consecutive years, Concentra prides itself on fostering employee engagement and a workplace of openness and respect.

Concentra is Canada’s leading provider of wholesale banking and trust solutions to credit unions from coast to coast. With deep co-operative roots, Concentra is focused on creating value for the credit union system. We partner with credit unions to ensure over five million Canadian members can choose competitive financial services from their local credit union.

Concentra Trust – a wholly-owned subsidiary – has been delivering estate and trust services nationwide for over 65 years.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results-oriented individual to join our team in one of our Saskatoon, Regina, Surrey or Toronto office locations, or from your home office environment.

Solutions Architect (Full-time, Permanent Position)

Key Outcomes:

The Solutions Architect ensures that the Bank’s Enterprise Infrastructure Systems are appropriately designed, managed, documented and organized throughout the entire development and maintenance lifecycle. This position is responsible for short to medium term objectives, and conducts in-depth analysis and employs conceptual thinking, working to find unique solutions to problems considering interconnection among applications and/or lines of business.

The Solutions Architect assists other business units in understanding problems and ensuring a holistic perspective and collaborates to resolve issues and architect solutions to either new applications, or for application improvements. This position also provides subject matter expertise and is responsible for the creation, maintenance and management of IT architecture models and their lower-level components.

Qualifications:

  • Post-secondary degree in Computer Science; a comparable combination of education and relevant work experience may be considered
  • 7-10 years of experience with Azure cloud support or development
  • 7-10 years of experience with Data Centre support or development
  • Experience working in Agile work environments and projects is preferred
  • 3 years of experience in the financial services industry with an in-depth understanding of infrastructure architecture

Applications for this opportunity accepted until end of day September 9, 2021. To apply, please visit our Career page at www.concentra.ca.

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Senior Commercial Service Advisor

Senior Commercial Service Advisor

Help Improve our Member Centricity and Grow our business!

We have an exciting opportunity to work with our business members and grow our commercial portfolio.

 

We offer a highly competitive wage, career progression, ongoing learning and development, and an impact on our local community.  We are open to a remote work arrangement, with travel to the Sunshine Cost as business needs require or join us on the beautiful Sunshine Coast and get the best of both worlds – a relaxing lifestyle filled with recreational activities including boating, hiking, and much more, while only a short 40-minute ferry trip from Vancouver.

 

What You’ll Do

Reporting to the Commercial Department leader, the Commercial Services Advisor contributes to enriching member’s lives by enhancing the member’s business value, by providing the appropriate products and excellent advice and service to help the member operate a financially profitable and successful business. This position is responsible for business development, managing a portfolio of accounts and providing lending services to commercial/ business clients and potential business clients. This position requires a results-oriented individual with strong communication, problem solving, time management and prioritizing skills.

 

What Does the Ideal Candidate Bring?

The preferred candidate has completed two years of post-secondary in a general business program with three to six years of experience in the financial industry is required.  The incumbent will be required to enroll or have completed the CUIC Accredited Business Lending program.

 

About Sunshine Coast Credit Union (SCCU)

For 80 years, Sunshine Coast Credit Union and their members have been helping build a healthy, strong, vibrant Coast community. We are a full-service financial institution with assets exceeding $850 million, serving 17,600 plus members in three growing coastal communities in British Columbia. Sunshine Coast Credit Union is committed to enriching the financial well-being of our members and our community.

 

How to Apply
If you are interested in this exciting opportunity, please submit a current resume and cover letter in confidence to:  yourfuture@sunshineccu.net.  The posting is open until filled.  We thank all candidates for their interest, however, only those selected for an interview will be contacted. 

Assistant Manager, Central Operations

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are seeking and Assistant Manager, Central Operations, so if you’re passionate about improving people’s financial health and have experience with anti-money laundering and fraud mitigation we’d like to hear from you.

What’s the role?

The Assistant Manager, Central Operations is primarily responsible for supervising  functions related to anti-money laundering and fraud mitigation, and services provided to branch operations with regards to/not limited to clearing administration, loans administration, document administration.  As Assistant Manager, Central Operations you have the ability to interpret and apply legislative changes, provide guidance around regulatory requirements, and develop policies/procedures to achieve regulatory compliance and mitigate fraud loss. In addition to this, you are accountable for the overall leadership, supervision, coaching, and continuous development of team members. You work with focus to provide support and information to the department and branch employees.

Your duties will include:

  • Ensure that the anti-money laundering and anti-fraud/fraud mitigation functions are reviewed on a regular basis and approved changes are implemented accordingly.
  • Design continuous improvement processes and conducts regular evaluations and follow-up with Central Operations and branch staff to determine the effectiveness of services programs delivered.
  • Monitor activities to promote efficient servicing of branch and operational requirements.
  • Monitor the completion of processing, reconciling and settlement functions as related to operations.
  • Supervise the interpretation and application of legislative changes to ensure that all parties abide by the legislation.
  • Ensure that information is accurately reported to FINTRAC in regards to Large Cash Transaction and Electronic Funds Transfers.
  • Accountable for the overall findings and escalation resulting from Suspicious Transaction Reports, Politically Exposed Foreign Person processes, Fraud Incident reports, AML processes relating to CCFMI, and memberships with CRA or RCMP Production Orders and reclassification.
  • Provide guidance to the branches and departments with operational procedures to meet regulatory requirements and reduce losses.
  • Provide guidance to the branches and departments with operational procedures to increase efficiencies.
  • Review applicable processes and policies on an ongoing basis to determine efficiencies and bring forward recommendations
  • Provides effective leadership by creating a trusted environment that fosters collaboration and innovation, ensures a respectful, engaging and productive work environment and positive culture.
  • Accountable for the overall leadership, supervision, coaching, and development of the area employees.
  • Assists with the development and engagement of an employee culture that inspires innovation, creativity, collaboration, diversity and supports achievement of the business goals and increased employee productivity.

What are we looking for?

  • Bachelor’s Degree or Diploma requiring 3-4 years of full-time study or have an equivalent combination of education and experience.
  • A minimum of six (6) years progressive financial experience or an equivalent combination of education and experience.
  • AML Certification from The Canadian Anti-Money Laundering Institute (CAMLI)
  • Educational/work experience background in risk management, fraud investigation and anti-money laundering.
  • Solid understanding of service levels, branch operations, products and services.

Ideally, you are a flexible, collaborative team player with:

  • Extensive experience in FINTRAC Reporting requirements.
  • Proven experience in providing detailed and accurate information to third parties.
  • Extensive experience in risk management, fraud investigation and anti-money laundering.
  • Advanced research skills and advanced strategic and creative thinking skills.
  • Advanced proficiency with Microsoft Office products, including Word and Excel.
  • Advanced understanding of audit procedures.
  • Solid knowledge and experience of fraud activities and loss prevention.
  • Have a demonstrated ability to coach and motivate a team of representatives.

Who are we?

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

  • We’re 100% member-owned, with all decisions made locally—right here on Vancouver Island.
  • We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
  • We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

If you join us you’ll work hard, but have a lot of fun along the way. We offer a generous compensation package and a great work/life balance because we want you to spend your career here. Many people do!

Financial Services Officer

Opportunity:              Full-Time Financial Services Officer

 

Osoyoos Credit Union (OCU) is seeking to fill a position for a full-time Financial Services Officer at our Osoyoos/Rock Creek location. Applications will be accepted until filled.

 

Why Us

 

Working at OCU is different than working anywhere else, and we are proud of it. We do not just say it, we live it. We are a co-operative organization owned by our members, so our customers are our owners. We treat our members and our staff like a family. In fact, community is so important that we consider it one of our core values and here is how we show it:

 

  • Annually supporting non-profit organizations through our Community giving fund.
  • Presentation of 3 scholarships and 1 bursary each year to deserving local students.
  • A staff volunteer
  • We are a living wage employer.
  • 75 years of legacy in our community.

 

Qualifications:

 

  • Enjoy meeting new people and are at ease getting to know
  • Understand the importance of community and regularly demonstrating it.
  • Enjoy learning and experimenting to find simpler processes to accomplish tasks in less
  • Can make quick and informed
  • Independent, professional leader with strong problem-solving
  • Ability to focus on needs, while remaining calm and
  • Eye for detail while keeping the big picture in
  • Previous work experience in lending and investing.

Submit your cover letter and resume to Greg Sol, CEO: gsol@ocubc.com

Please include “Full-time FSO” in the subject line. We thank all applicants for their interest; however only those selected for an interview will be contacted.

Fulltime FSO 2021-08-23 OCU Job Description – Financial Services Officer

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