Director of Enterprise Risk Management

Job Function:

The Director Enterprise Risk Management (ERM) will develop and manage a framework to identify, assess, mitigate, and monitor business risks across the organization. This position will manage, monitor, and maintain the overall ERM framework and reporting through the application of effective risk identification methods along with oversight and coordination of mitigation strategies throughout the credit union. The primary functions are related to member information security, business continuity and recovery, critical & non-critical third-party relationships, anti-money laundering compliance and both current and pending regulatory requirements as related to the management of the Enterprise Risk Program. Secondary functions include monitoring of any new procedures by other departments, litigation matters, insurance, information and coordination of compliance/regulatory audits.

The Director ERM will be responsible for ensuring Mainstreet’s operations and procedures comply with legal regulations and internal policies. Duties will include evaluating all current and new compliance regulations, reviewing credit union processes, and assist with implementation of changes, if required. He/she will be a resource for compliance issues that arise at the credit union. This will involve being the facilitator to outside resources for more complex compliance matters.

Due to the nature of the oversight responsibilities associated with this position, strong skills in partnering and coordinating with executive and other director level positions throughout the credit union to facilitate the assessment of appropriate risk, mitigation procedures and resolution strategies cross-functionally is critical in the effective management of this program.  This position supports the culture of informed risk-taking, heightening awareness and use of appropriate risk management practices through educational programs, training process and mentoring employees.

Duties and Responsibilities:

Risk

  • Establish and maintain a detailed ERM program plan using internal and external resources to support the development of a framework to properly identify all risks to the organization, assess exposure, develop, and implement mitigation procedures with monitoring and follow-up established.
  • Develop a reporting process and scorecard of key performance indicators to monitor / audit compliance and timely implementation of risk mitigation strategies and procedures along with effective and timely reporting standard for both executive leadership and the Board of Directors.
  • Review and address the findings of the auditors and regulators as they apply to exposures in managing risks (market, credit, operational, structural, liquidity, strategic) with direct access to the Chair of the Audit & Risk committee.
  • Develop and review risk policies to ensure consistency with the internal control systems and control framework.
  • Ensure reporting for Capital Management, Liquidity Risk, Market Risk and Credit Risk are performed regularly, applied to items in the risk inventory and present recommendations made to the Audit & Risk Committee for risk mitigation.
  • Develop and administer the Business Continuity, Disaster Recovery and Pandemic plans along with test schedules.
  • Review all Credit Union contracts to ensure risk is controlled.
    Review, administer and maintain all Credit Union insurance (CUPAC & Credit Union Bonding)
  • Work with all levels of management throughout the Credit Union to ensure and enhance the security of member information
  • Monitor areas where risk exposure has been identified through either internal or external reviews to ensure the implementation of mitigation strategies as recommended.
  • Oversee internal audit regime and regularly review internal auditors.
  • Make recommendations and presentations to the board and senior management as required.

Compliance

  • Lead the implementation and monitoring of effective risk management practices and ensure operating policies are complied with throughout the organization.
  • Monitor and report on internal controls to address policy breaches and recommend effective improvements.
  • Collaborating with multiple departments, consultants, and industry peers on compliance matters.
  • Performing periodic audits/reviews on policy, procedures, and regulations.
  • Oversee audits with FSRA, FINTRAC, or other regulators.
  • Review all credit Union contracts to ensure risk is controlled.
    Review, administer and maintain all credit Union insurance (CUPAC & Credit Union Bonding)
  • Fulfil the role of Chief Anti – Money Laundering Officer, Privacy Officer and Chief Compliance Officer
  • Work on special projects as required.

Qualifications:

  • At least 7 years of ERM/Compliance, Management or Audit experience in financial services.
  • Bachelor’s Degree in Business, Accounting / Audit or related area or equivalent experience. Postgraduate qualification and professional risk qualification will be an added advantage.
  • Auditing/lending experience/background; BSA/AML Program knowledge/experience
  • Specific Studies: Risk Management Designation with continuing education requirements, Anti-Money Laundering Compliance and Privacy Officer training

Knowledge and Skills:

Credit union internal audit cycle, credit union internal control systems, policies & operational procedures, statutory requirements of credit unions, Credit Union Act and Regulations, credit union computer systems, policies and procedures specific to Risk Management and Money Laundering, credit union philosophies and principles.

Credit union integrated banking systems, computer software (spreadsheet and graphics), reporting and analysis, analytical problem solving and decision making, goal setting, interpersonal skills, verbal and written communication skills, organization and planning, time management and ability to prioritize.

Working Conditions:

Travel to Branches and Administration offices may be required.

 

Mainstreet Credit Union welcomes diversity in applicants.  Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Director-Core Banking

*This position is open to applicants across Canada*

About Celero
Celero is a leading provider of IT solutions to financial institutions across Canada. A full-service IT shop, Celero provides complete banking solutions, IT planning, systems integration, hosting, support, maintenance and professional services to meet the unique needs of financial institutions of all sizes and delivers world-class reliability through our Canadian-based data centres, employees and operations.

Celero is consistently ranked among the world’s top financial technology companies on the annual FinTech 100 list.

Your Opportunity

As Director, Core Banking you will be responsible for delivery of Celero’s current premier core banking system to existing and new clients that today represents over 80 credit unions and financial institutions in Canada.  Responsibility areas include day to day operations; enhancements; release management; conversions and mergers.  In addition, you will be accountable for working with Celero’s Architectural Team and Core Banking’s Technical Director,  Celero’s customers, industry peers and internal stakeholders to shape Celero’s future Core Banking Strategy. This role will contribute to other strategic initiatives such as Open Banking and Payments Modernization to ensure coordinated delivery with the Core Banking suite of products.

A Day in the Life

Reporting to the Vice President, Core Banking, Payments & Cards, you will be responsible for defining Celero’s future customer experience, service development functions and ensuring a consistent approach to the market while collaborating with internal and external stakeholders.

You will be responsible to ensure stability of the core banking system by meeting customer expectations and SLA’s through continuous improvement initiatives.  You will also be the sponsors of varied projects focused on delivering new features and capabilities onto the platform.

On an ongoing basis you will meet with clients, vendor partners, internal stakeholders and investigate best practices and new ideas in the financial services area. You will actively research related technology and market trends and financial sector solution developments. From these discussions, and your knowledge, you will define the vision for Celero’s future product and service portfolio of the core banking area and provide customers a vision of what that future would look like and how it will enable their success. You will work with the product management team to translate future plans into product development priorities and drive development projects through internal gating processes. In addition to market research, you will monitor competition, follow market trends and generate market insights. You are forward looking with a focus on greater customer enablement and profitable growth.

Your experience in leading teams providing operational delivery of core banking products and services with a view on the future; and your ability to act as a knowledge expert in new areas of financial services will provide leadership to Celero and our customers.

In terms of aligning your role and responsibilities with Celero’s business strategy and plan, you will act as a collaborative partner with the leads for each of the other initiatives in the company’s business plan. In this capacity, you will be the central point within Celero to identify dependencies and ensure alignment among the various teams to effectively prioritize work to advance the business plan, while ensuring effective use of time and resources and the achievement of key measures of success.

You will have Profit & Loss responsibility for the Core Banking Line of Business, contributing to Celero’s annual strategic and budget planning cycle.  Monitoring and reporting of same on a monthly basis.

 Your Resume

  • Experience working with C-suite customers and understanding their business strategies/problems.
  • Track record of delivering measurable results through product growth and development initiatives.
  • Strategic thinker, with exposure to industry strategy development.
  • Experience working in the financial services industry with a focus on core banking systems; products and services.
  • Exceptional written and oral communications skills.
  • The ideal candidate will have a combination of continuous education and 10+ years of experience in Financial Services.
  • Experience in operational delivery of core banking suite of products and services.
  • Demonstrated success leveraging partners to deliver new solutions.
  • Previous success developing strategies and working with stakeholders to execute.
  • Facilitator of needs analysis and with a large number of stakeholders.
  • Leading large teams of experienced professionals, ability to build a strong cohesive team with focus on client satisfaction.
  • P&L responsibility for a large portfolio.
  • Vendor management experience an asset.

Our Expectations

We have high expectations of all Celero employees and strive to recruit applicants with the following characteristics:

  • Strong analytic skills coupled with innovative thinking, and a bias for action.
  • Ability to drive clarity out of ambiguous situations.
  • An ability to build strong professional relationships with peers, leaders and clients.
  • Excellent leadership and communication skills resulting in the ability to work effectively with both technical and business professionals.
  • Self-starter who drives positive change and can drive clarity out of confusion.
  • Ability to lead in a matrixed environment.

 

To Apply

Please visit our career board at https://celero.applicantpro.com/jobs no later than October 28, 2022.

 

We wish to thank all applicants for their interest, however only short-listed candidates will be contacted.

Director, Information Technology

Tandia Financial Credit Union has an exciting opportunity for a full-time permanent Director, Information Technology in our beautiful new corporate office located in Burlington, ON. This role will report to the VP, Information Technology.

What we offer:

  • Competitive Base salary + bonus structure
  • Comprehensive medical and dental benefits
  • Paid vacation plus 5 “management” paid vacation days
  • 100% company match RRSP, Employee can contribute 4-8%
  • Diverse mix of staff and demonstrated work/life balance
  • Hybrid work schedule
  • Career growth opportunities
  • Continued development and education program

The Role:

Reporting to the VP, Director of Information Technology, is responsible for overseeing the day-to-day functions and operations of the IT Department, ensuring on-going projects and initiatives are in line with established IT priorities and corporate objectives; will directly supervise the IT staff to ensure IT project completion and established service levels are maintained.

In this role you will:

  • Provide leadership, vision, and management to the IT department.
  • Manage the development, design, and implementation of new applications and changes to existing computer systems and software packages.
  • Manage IT staffing, including recruitment, supervision, scheduling, development, coaching and evaluation of IT team members in conjunction with Credit Union policies
  • Manage the purchasing of all software, hardware, and other IT supplies in line with budget expectations.
  • Make recommendations for the improvement and growth of the IT infrastructure and IT systems.
  • Effectively communicates relevant IT-related information to superiors as needed.
  • Monitor IT Service Desk and ensure process and procedures are followed and service standards are being met
  • Oversee the timely completion of all IT Service Desk items.
  • Manage and provide support and act as the backup to IT staff in order to best utilize the information systems and IT resources.
  • Develop, review, and certify all back-up and disaster recovery procedures and plans.
  • Oversee the maintenance and administration of both LAN and WAN networks ensuring their stability, including the development and maintenance recommendations from the Senior System Administrator
  • Ensure the capabilities of the credit unions external communications are properly maintained and in good working order.
  • Approve and enforce changes to policies and procedures in the area of technology and administration with objective of improving efficiency.
  • Manage the implementation of new\upgrades for all in house and third-party systems.
  • Act as 2nd level escalation support on weekend business operation.
  • Complies at all time with and ensures adherence to all Credit Union policies and procedures including Anti-Money Laundering policies.
  • Other duties as assigned by the VP, IT.

Here’s what you bring:

  • University Degree or College diploma in a Computer Systems technology field of study.
  • Minimum of 2-3 years of job-related and managerial experience.
  • Advanced knowledge of PC skills, PC literacy beyond banking systems.
  • Working knowledge of VMware server solutions.
  • Experience with Vendor Management
  • Experience in diagnosing and troubleshooting LAN/WAN and PC problems
  • Working knowledge of Microsoft O365 Suite
  • Demonstrated Project Management knowledge
  • Financial Institution Banking Knowledge
  • Excellent verbal, written and presentation skills.
  • Ability to effectively manage many priorities, often with conflicting deadlines.
  • Ability to take initiative in the development and completion of projects.
  • Strong organizational and time management skills.
  • Effective leadership skills with demonstrated ability to coach and mentor direct reports, inclusive of performance reviews and discipline.
  • Excellent problem-solving, analytical and evaluative skills.
  • On-going commitment to continuous learning to help stay current with new technology and IT trends.

Other Requirements: Due to deadlines and time constraints, the hours of work may extend beyond the normal work week.  There can be numerous and varied responsibilities which require constant prioritizing to ensure that all duties are completed efficiently, accurately and on a timely basis.   It is a requirement of this position to be able to perform well under pressure from many situations, while working towards meeting the agreed upon goals within the set timeframes.

 

If you are interested in the position and meet the requirements, please forward your cover letter and resume to careers@tandia.com, quoting the position title in the subject line.

Tandia is committed to meeting the accessibility needs of persons with disabilities in a timely manner, consistent with the principles of dignity, independence, equal opportunity and integration.  Tandia is strongly committed to employment equity within its community and to recruiting a diverse workforce.  Accommodation for applicants with disabilities will be provided upon request by contacting Human Resources. Tandia is committed to providing a safe work environment for employees and has implemented a vaccination policy. All new employees shall be fully vaccinated against COVID-19 prior to their start date and any offers of employment are conditional upon Tandia receiving written confirmation of full vaccination. This means that 14 days have elapsed after completion of a COVID-19 vaccine series (ie. Full two doses of a two-dose series or one dose of a one-dose series or as defined by Public Health Ontario). This requirement is subject to any accommodation obligations under the Ontario Human Rights Code.

 

 

Director of Treasury

An exciting and immediate career opportunity is currently available at WFCU Credit Union for a:

DIRECTOR, TREASURY

As the Director, Treasury, you will play a key role by focusing on the planning and management of currencies, interest rate, and foreign exchange exposures.  You will work with the treasury & finance team and stakeholders to ensure cash management, balance sheet, and profitability metrics are being optimized. In addition, the Director will manage market-based trades for hedging interest rate risk, manage credit union investments and liquidity portfolios, and oversee liquidity and margin enhancement strategies.

 In summary, the Director, Treasury will:

  • Oversee the Asset Liability Management (ALM) and Financial Planning and Analysis (FP&A) functions within Treasury, making proactive recommendations for departmental improvement.
  • Review and submit monthly reports and analysis for submission to the Asset Liability Committee (ALCO).
  • Direct and oversee the Credit Union’s securitization strategy and other sources of funding as applicable.
  • Oversee the analysis and forecasting of interest margin, interest rate risk, and liquidity risk by working with analysts and colleagues to distill key price and growth assumptions.
  • Prepare in-depth analysis and reporting for executive management with regards to liquidity metrics performance vs forecast.
  • Develop the annual budget for interest margin and a monthly liquidity forecast reporting on position and ratios.
  • Collaborate effectively with colleagues and executive management to ensure ALM metrics and profitability targets are being met.
  • Remain abreast of regulations applicable to the Credit Union and Treasury department
  • Accurately prepare short- and long-range forecasts of the balance sheet, considering concepts and strategies discussed at senior management committees.
  • Execute market-based trades for hedging interest rate risk including bond forwards and interest rate swaps.
  • Regularly review and update structural, liquidity, and market risk management policies and procedures as they relate to cash and investment management.
  • Any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

  • The successful candidate must be certified with a related professional designation (CFA, CPA, CA) with a minimum of five years of experience in finance within a treasury role.
  • Strong analytical and problem-solving skills are critical.
  • The applicant must be well-organized with a refined attention to detail.
  • The successful applicant will demonstrate excellent proficiency in the MS Office suite of applications, and have the technological flexibility to learn and utilize new software applications unique to the organization.
  • The ability to thrive in an environment that requires a high degree of multi-tasking and strong time management skills.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Elliott Duda
Recruitment Lead – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

About WFCU Credit Union

For the third consecutive year, WFCU Credit Union has been certified as a Great Place to Work® and named to the Best Workplaces in Canada™ list for businesses with 100-999 employees.  It’s an exciting time to join our team.  To find out more, apply today!

WFCU Credit Union is recognized as one of the leading, progressive financial organizations in Southwestern Ontario. Our team is committed to providing our members with a high level of service while making our community the best place to live and work. As a member of our team, you’ll have the opportunity to work in a positive, goal driven and professional environment. You’ll experience the unmatched employment philosophy of an organization that is committed to opportunities for professional and self-development, employee wellness, competitive compensation and a culture of celebration!

Senior Marketing Advisor

As a Senior Marketing Advisor, you analyze market needs to develop and lead marketing strategies to meet partner/client requirements, supporting business development.

You work along side our Marketing and Client Experience teams to serve as a resource person to partners to provide strategic advice and assist them with tailored marketing strategies to build their credit card portfolio. You recommend solutions to improve or optimize standards, policies, and programs. Your projects and initiatives require extensive knowledge of your line of work.

You prepare marketing recommendations, solutions and action plans based on the organization’s objectives and priorities. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. Interpersonal savvy is therefore essential.

General Information on the Position

This position is within a division of the Desjardins Group called Collabria Financial.

Collabria Financial is a Canadian credit card issuer offering customized card programs for Canadian credit unions, serving their consumer and business members in a B2B2C framework. Collabria is a client-centric, payment solutions provider created expressly to help financial institutions and Credit Unions gain the benefits of increased operational control and improved member relationships.

At its core, what sets Collabria apart is its foundation in partnership, collaboration, and responsiveness. The successful candidate will have a strong desire to learn and collaborate with internal and external stakeholders, be very organized and detail oriented and willing to dig deep to analyze and solve problems.

Main responsibilities

  • Analyze partner profiles, operations, and portfolios to understand their marketing needs
  • Lead the development and the implementation of partner tailored marketing campaigns, from brief stage to in-market execution
  • Lead projects, initiatives and activities and diagnose issues, challenges, and needs to determine target outcomes
  • Develop and help implement objectives, solutions, and action plans
  • Analyze data, conduct studies, make recommendations, and write summaries.
  • Keep abreast of emerging trends and share best practices knowledge and insights.

Other working conditions

  • Workplace: Position located in Toronto, Montreal, Calgary, Burnaby or Winnipeg, depending on the applicant selected. The work arrangement for the position is hybrid work #LI-Hybrid Work from Home may be available for the right candidate.
  • Number of jobs available : 1

Qualifications

  • Bachelor’s degree in a related field
  • A minimum of 4 years of relevant experience
  • Previous experience in the credit union system and/or payment industry is preferable

 

Please note that other combinations of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required

 

Specific knowledge

Strong communication skills in French and English, both oral and written (an asset)

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Business insight, Interpersonal Savvy

Unposting Date

2022-10-2

To apply to this job, please visit: Careers (myworkdayjobs.com)

Senior Financial Analyst

You’re invited to make a difference… as a Senior Financial Analyst.

At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.

Reporting to the Director, Finance, the primary focus of this full time role is to interpret and apply legislative and regulatory requirements to ensure the credit union maintains compliance within the areas related to Finance.  The application of this legislation and regulatory requirements is in the form of the calculation of key financial metrics (capital, liquidity, and securitization ratios) and preparation of monthly and annual reporting to the Financial Services Regulatory Authority (FSRA), Kindred’s provincial regulator.  In addition, to contribute expertise and analysis to support finance department responsibilities relating to budget, treasury, and financial/cost analysis.

Key Responsibilities

  • Prepares monthly and annual reporting to regulator (FSRA), including calculation of key financial ratios including capital, liquidity, and securitization.
  • Performs complex accounting analysis (i.e. IFRS9 ECL analysis).
  • Provides support for Foreign Exchange relating to the Treasury function
  • Supports the annual budget with analysis, in collaboration with the Director, Finance.
  • Contributes expertise in financial analysis in support of project work and business cases.
  • Leads response to requests for data from regulators on behalf of the credit union.

What to bring

With an accounting designation and industry experience, you bring your analytical mind and attention to detail to your work. A strong collaborator, you possess strong communication and relationship building skills and enjoy partnering with others to build solutions and address emerging needs.  Finally, you bring an active commitment to Kindred’s shared values and purpose.

 Plus, you bring your qualifications and experience:

  • An undergraduate degree in Accounting or Finance
  • A professional accounting designation
  • 4-6 years of experience in a similar role, preferably within financial services
  • Experience with regulatory bodies is a definite asset

Why Kindred

You will be part of a collaborative workplace where you’ll be asked to participate in the business and share your voice. You’ll be expected to continually grow your skills and abilities and to share your expertise and experience with colleagues. For many roles, we offer flexible and remote options that we can discuss with you.

We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for your overall wellness. And of course, your rewards package includes competitive total compensation plus an array of financial products and services at preferred rates for staff. When you choose Kindred to further your career, you’re joining an engaged workforce at a certified B Corp™ that is committed to using business as a force for good™ and acting as an advocate for a Living Wage.

RSVP

Ready to choose Kindred?  Apply with your resume and cover letter explaining why you want to work for Kindred.  Next onboarding is scheduled for August.  We look forward to connecting with you!

Executive Assistant – 12 month contract/3 days a week

 

The Police Credit Union is a full-service financial institution servicing active and retired police personnel, their families, and associated police groups within the province of Ontario since 1946.

The Police Credit Union has branches conveniently located in the city of Toronto and the regions of York, Durham, Peel and Halton.

We are currently seeking an individual to fill the role of Executive Assistant on a contract basis for 12 months, working three (3) days a week.

You will provide an advanced level of administrative support to the CEO or other senior executive team members. Prepare a variety of complex and confidential correspondences, minutes, agendas and reports for executive signature. Attend a variety of senior management and/or board and committee meetings and take, produce and distribute minutes in a timely fashion. Prepare board material for distribution. Liaison with internal and external contacts on behalf of the executive. Assist in the coordination and planning of corporate events such as the Annual General Meeting.

Proficient in Word, Excel, PowerPoint and Outlook. Exceptional writing ability with a strong command of English grammar, usage, spelling and punctuation. Good interpersonal and public relations skills. Solid analytical, creative, and problem-solving abilities. Project management skills and well-organized. Able to work well independently as well as assist, direct, and coordinate others.

 

REQUIRED QUALIFICATIONS

 Education

  • High School diploma/grade 12, supplemented by completion of a recognized Executive Administration program

 Experience/Knowledge

  • 4-6 years of job-related experience in an administrative environment
  • Knowledge of the Credit Union systems an asset
  • transcription expertise and advanced skills in the presentation and dissemination of documentation, both in hard copy and by electronic means
  • Experience working with a Board of Directors

 “For more information or to apply for this position please visit our website: www.tpcu.on.ca”

We thank all applicants for their interest and will contact short-listed candidates only.

The Police Credit Union is committed to meeting the accessibility needs of persons with disabilities in a timely manner, consistent with the principles of dignity, independence, equal opportunity and integration. Accommodation for applicants with disabilities will be provided upon request by contacting Human Resources.

Vaccination Policy in effect

Digital Marketing & Engagement Manager

Job Function:

Role will work with the SVP Marketing on implementing, tracking, and optimizing digital/online marketing to acquire new members and create greater overall awareness for the Credit Union (utilizing online marketing tools such as: search engine optimization, online marketing at both the provincial and local levels, pay per click advertising, click-through campaigns, paid search, display/banner ads, mobile, and performance-based social media campaigns, and more).

Responsible for management of daily social posting/content and social analytics; responding to our social media following in a timely manner.

Works with Marketing team to build a best-in-class digital customer journey to maximize sales and onboarding at every touchpoint.

 

Duties and Responsibilities:

  •  Populate Mainstreet’s social networking sites with relevant and timely information while determining and executing tactics to engage members and potential members through strategic social media efforts
  •  Maintain knowledge and make recommendations about best practices and opportunities to enhance and improve Mainstreet’s social media, online, and other digital mediums
  •  Develop, update, and optimize the company’s online mediums. Track functionality, reliability, and website traffic while monitoring best practices and competitive trends. Provide timely, regular reports summarizing website performance
  •  Complete all necessary search engine optimization (SEO) tasks, including: keyword research, on-page website optimization, link building, and other off-page optimizations
  •  Create digital strategies and elements for Marketing campaigns and special projects
  •  Build, test and execute internet and other marketing campaigns
  •  Develop and manage pay-per-click (PPC) ISEM marketing strategies
  •  Develop and maintain effective social networking posts & campaigns
  •  Develop and manage email program strategies that include the delivery timing, creative layouts, tailored messages, and subject lines
  •  Work with the SVP Marketing to manage the day-to-day activities related to the member feedback program, which may be delivered online, by email, in-branch or mailed/print and require follow-up and compiling results/analytics
  •  Monitor, track, and analyze marketing campaigns for accuracy, efficiency and results; develop recommendations for changes and improvements
  •  Work with cross-functional departments to implement, launch and maintain marketing campaigns
  •  Assist with reputation management; monitor the internet for positive and negative comments about Mainstreet, its brand and products/services. Highlight and bring attention to positive comments/information and troubleshoot and resolve negative information/comments
  •  Support the Marketing team in collecting, researching, writing, and curating content for website, social media, annual report, member communications
  •  Work with external partners on campaign activities and approvals
  •  Perform keyword research and analyze search engine patterns to direct online placement of keyword and/or other content to optimize a Mainstreet’s web exposure
  •  Conduct research and analyze marketing/advertising campaigns; collect and analyze statistics on successful and unsuccessful strategies
  •  Collaborate on other Marketing projects and initiatives as required
  •  Other duties as assigned

 

Qualifications:

  • Deep and broad understanding of digital marketing and web development/design
  • Proven ability to manage and optimize web pages to achieve business results
  • Expertise across digital marketing mediums (company website, paid search, mobile, SEO/SEM, display/banner ads, social media)
  • Proven ability to track and optimize digital analytics and website performance
  • Experience reporting on campaign ROI and website analytics
  • Ability to work under tight time constraints and manage multiple projects across several products/services simultaneously
  • Proven ability to work collaboratively and provide on-going innovation
  • Excellent verbal and written communication skills with strong attention to detail and proofing
  • Proficient with CSS, Google Analytics, Google Adwords and more (HTML would be an asset)
  • Proficient with Microsoft Office programs
  • Graphic design or other multimedia experience (creating videos or audio materials) would be an asset

Manager, Compliance

Permanent Full-time

Open to any location in Canada
(ability to work remotely from home)

Annual Salary  $84,395 – $105,494

THE COMPANY: Our purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now That’s Responsible Banking!

Click the link below to see what Innovation Credit Union is all about! Trust me, you are going to want to learn more about us!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION: Reporting to the VP Compliance & Legal, this position takes a lead role in managing an effective regulatory compliance management framework for Innovation at its subsidiaries to ensure regulatory requirements are met.

How does one do this? Glad you asked!

The Manager Compliance does the following:

  • Promotes an enterprise-wide risk culture
  • Identifies, assesses and monitors regulatory compliance risk
  • Provides guidance to First Line of Defence on compliance aspects of strategic initiatives and new and existing products
  • Monitors the regulatory landscape for changes and communicates those changes to the First Line of Defence as applicable
  • Assists in organizational wide compliance training
  • Supports VP Compliance & Legal with implementation of regulatory compliance management program.
  • Working closely with the VP Compliance & Legal, completes Board and Senior Management reporting
  • Responsible for overseeing Innovation’s complaint handling processes.
  • Assess risk when making decisions, ensuring compliance with all regulatory requirements

Why should you apply?

  • You want to be an ambassador of a forward-thinking, member focused organization

You have:

  • University degree (Bachelor of Commerce or equivalent)
  • 4-6 years of job-related experience or an equivalent combination of education and experience, preferably within a federally regulated financial institution or the Credit Union system
  • One or more regulatory compliance related designations would be an asset, such as: Canadian Anti-Money Laundering Institute (CAMLI), Certified Information Privacy Professional/Canada (CIPP/C), Osgoode’s Certificate in Regulatory Compliance & Legal Risk Management for Financial Institutions.
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