Province: Saskatchewan

Technology Support

Are you a “techie” who wants to work for a company that believes in quality member service? We are looking for someone who is passionate about technology and wants to provide support that will make a meaningful impact on our members and employees.  

Current Opportunity:

Radius Credit Union is currently seeking to fill the position of Technology Support. This position will be a full time, permanent position to start immediately. Location of employment is flexible and depending on the candidate may be based out of any Radius Credit Union branch or a remote location

Job Profile:

Working directly with the Chief Financial and Risk Officer, the Technology Support position will be primarily focused on providing support and service to all internal staff members at Radius, ensuring the effective and efficient co-ordination of technology requirements. The position will be an integral part of the administration of a Local Area Network, install and administer software applications and coordinate the acquisition and maintenance of computer hardware.  Provide user support and manage the various technology related business products and tools. Develop and support multiple internal reporting requirements through programs such as DVRA, C-View, Crystal Reports, etc. Lead various technology related projects as required to support the achievement of credit union goals and objectives.

Responsibilities include, but are not limited to, the following: 

  • Provide user support for all aspects of the Radius Credit Union banking system and GL.
  • Procurement and administration of all hardware and software including licensing requirements.
  • Support and assist all staff in the use of technology in a manner that will enhance knowledge, build self-confidence, and improve productivity.
  • Lead IT incident resolution with third parties including monitoring, follow up and service tracking.
  • Oversight of IT security and act as a strong resource for the business continuity and disaster recovery process.
  • Will work as a part of a team on all technology based services such as social media, RCU website, email, and RCU’s mobile banking app & banking system.

Qualifications

  • 3-5 years of related experience with technology systems, networks, infrastructure, operations, and experience managing projects or a combination of experience and education.
  • Expertise in the use of IT concepts and security best practices to ensure a secure and efficient environment
  • Highly motivated with strong communication, interpersonal and time management skills.
  • Ability to work independently with minimal supervision, while continuing to stay on task and complete projects within required timelines.
  • Knowledge of Credit Union System & cooperative values would be an asset.
  • Demonstrated focus on customer service and service delivery.

 

The Credit Union/Organization:

Radius Credit Union is a rural based community focused credit union with seven (7) branches, assets over $495million and nearly 50 employees serving over 4700 members. Radius Credit Union builds relationships by providing financial solutions and supporting its communities.  Employee engagement is valued and there is ample opportunity for growth for career minded individuals.

If you are interested in becoming a part of our team please submit your resume, in confidence, by May 2, 2022 via email or mail to:

Radius Credit Union

PO Box 339

Ogema, SK    S0C1Y0

Attn: Michelle Leonard, HR & Marketing Coordinator

michelle.leonard@radiuscu.com

 

We appreciate the interest of all applicants; however only those under consideration will be contacted. This posting will remain open until a suitable candidate is hired.

Adobe Experience Manager (AEM) Administrator

THE POSITION:  Innovation Credit Union has a bold ambition – to be the most digital, member-centric organization in our industry. We are on a journey to modernize our marketing with investments in new platforms like Adobe Experience Manager. To ensure our success, we are looking for a website administrator to join our marketing team. The focus of this role is to manage and maintain the website, taking into account functionality, appearance, content, and performance. How does one do this? Glad you asked!

The AEM Administrator does the following:

  • Creates and Updates Web Pages
    • Defines and delivers design components and deliverables including wireframes, mockups, user workflows, and interaction rules by working collaboratively with team members within an agile and iterative design and development environment.
    • Works directly with code and often update webpages to add content or tweak the layout.
  • Evaluates Structure and Content
    • Reviews and understands existing content.
    • Reviews and understands new content requirements.
    • Builds content-based pages and member journeys in the AEM environment as per business and project requirements.
  • Monitors Performance
    • Evaluates website performance by checking metrics such as loading time and memory consumption.
    • Assesses user feedback, effectiveness, and traffic
    • Explores marketing techniques such as newsletters and SEO to draw more users into the website.

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Manager, Financial Services

At Conexus, it’s not what we do, it’s how we do it.

It’s not just something we say at Conexus. It’s a promise delivered by our 900 employees each day. We are passionate about our members’ financial health, and our employees reflect that passion. At Conexus it’s about more than conducting a banking transaction, it’s about creating a personalized experience for each member. We do this by keeping it simple and lending an ear to each member’s individual needs throughout Saskatchewan.

The bigger picture

We’re looking for a dynamic leader who loves to coach and help others succeed to come on board as a Manager, Financial Services (MFS2) for the Bethune, Holdfast, Lumsden and Southey branches. This will complete the leadership team of three (one Branch Manager and two Manager, Financial Services) to support the four locations.

How you’ll be spending your time

  • Leading your team to ensure our members receive financial solutions to meet their needs and improve their financial well-being
  • Coaching and supporting your team to achieve individual and company goals
  • Empowering your team to build meaningful, supportive relationships with their members
  • Collaborating with leadership peers to achieve objectives and targets

The way people describe you

  • A motivator who supports individuals, teams, projects, and initiatives within their department and the organization
  • A collaborator who continuously seeks, identifies, and shares ideas for improvement to increase efficiency
  • A strategic thinker with strong technical knowledge in Conexus products and services.
  • A strong facilitator who demonstrates an ability to communicate effectively and build relationships with others.

The experience you bring

  • Experience in consumer lending and investments
  • Formal or informal leadership exposure is an asset

So, what do you think – does this sound like you? Do you think you’re the right fit? If you do, and you have the qualifications outlined above, then we encourage you to apply now. If you have questions about this position, please contact Shaulen Lang at shaulen.lang@conexus.ca. But act fast, the opportunity closes on April 21, 2022.

Manager – Business Process Support Services

Who are we?

Credit Union Deposit Guarantee Corporation (the Corporation) is the deposit guarantor for Saskatchewan credit unions and the primary regulator for Saskatchewan credit unions, and SaskCentral, together, Provincially Regulated Financial Institutions (PRFIs). We work closely with these institutions to ensure they employ sound business practices to enhance the strength and stability of the Saskatchewan credit union system.

We are seeking a confident, forward-thinking leader with strong leadership, project management, business analysis, planning, and vendor management skills who enjoys working in a fast-paced environment and aspires to make an impact on shaping our future, to join the Corporate Operations team.

What you’ll do:

Reporting to the VP, Corporate Operations, the Manager, Business Process Support Services (BPSS) position manages a group of professionals and provides direction in the development and maintenance of corporate systems that improve the Corporation’s effectiveness and efficiency, including information management, reporting and office management systems. The position manages technology operational strategies, policies and practices that streamline corporate business process, support internal and external stakeholders and contribute to the Corporations goals and objectives.

What you’ll need:

  • Proven project management skills: Project Management Professional (PMP) or Certified Business Analysis Professional (CBAP) designation would be considered an asset
  • Proven team building skills with strong facilitation, negotiation and communication skills, both written and verbal; experience leading a team of direct reports would be considered an asset
  • Proven knowledge in the managing and contracting of third-party service suppliers
  • Post-secondary business administration, focusing on information management technology would be considered an asset
  • Working knowledge of credit unions and the financial services sector

The core competencies include teamwork, change leadership, effective communication, impact and influence, facilitation, negotiation, conflict resolution, problem solving and decision making. Lending to your success is your ability to demonstrate your people leadership skills as a coach and mentor committed to developing the talents of others.

The salary range for this position is $94,979-$118,722. We also offer competitive benefits including immediate coverage of health and dental insurance, matched pension contributions, an employee wellness program, and education, training, and development opportunities. For more information on the Corporation, please visit our website www.cudgc.sk.ca.

To Apply:

Please submit your cover letter and resume stating competition number MGR-BPSS by April 20, 2022 to HR@cudgc.sk.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Credit Union Deposit Guarantee Corporation values and supports workplace diversity. We believe diverse ideas, opinions and perspectives make our organization stronger.

Support Services Specialist – Forms

HE POSITION: The primary objective of Forms Specialist is to implement forms, workflows and efficiencies in a Microsoft environment across the Innovation Credit Union enterprise. How does one do this? Glad you asked!

A Support Services Specialist – Forms does the following:

  • Serve as a subject matter expert for form design for the intended uses by developing, maintaining and properly using forms for delivery of service to members while being the control point to ensure the ongoing integrity of the ongoing forms
  • Identify opportunities to improve, eliminate and consolidate form inventory across the enterprise, toward process efficiency, while remaining compliant with applicable legislation and regulations. This position also monitors legislative/regulatory requirements and ensure forms are developed and maintained to be compliant.
  • Deliver expertise and education on the form standards and requirements, ensuring the continuity of established form standards and change processes while working collectively with and serve as a control point for business owners; procedures owners the Compliance team and subject matter experts, to ensure established processes are followed for changes, updates and sunsetting of forms. This would include working closely with our SharePoint Administrators in the development and creation of workflow processes.

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Chief Data & Operations Officer

About Affinity Credit Union

We’re a Saskatchewan-born, values-based, co-operative financial institution owned by our members, for our members. Our profits live in Saskatchewan (and so do we) and our advisors are part of the communities we serve and understand local needs.

We employ a professional workforce of about 800 and are 100% member owned. By choosing to bank with Affinity, our members know that every dollar they deposit is reinvested and circulated back into our local communities through loans to other members. We put people before profit and as such work together to build a better world for everyone, every day. We have the largest branch network in Saskatchewan with 56 locations in 47 communities, manage $8.5 billion in assets and are the 10th largest credit union in Canada.

Our Commitment to Truth and Reconciliation

With locations disbursed throughout Saskatchewan, we acknowledge our workplaces are located on treaty territories, the traditional homeland of the Cree, Dene, Lakota, Nakota, Dakota, Saulteaux and the Métis Nation the stewards of this land for generations and acknowledge this land as providing for other Indigenous nations that moved through here as well.

Affinity’s Organizational Values

Open – Accepting, Fair, Flexible, Transparent

Honest – Accountable, Ethical, Honorable, Trustworthy

Inclusive – Collaborative, Cooperative, Respectful, Supportive

Committed – Engaged, Passionate, United, Willing

Diversity, Equity and Inclusion

As a values-based organization, Affinity is guided by the principles of diversity, equity and inclusion. These principles drive the decision-making process, creating opportunities to live our vision of building a better world. Diversity and inclusion are the cornerstone of the organizations culture.

We encourage and welcome all applications from Indigenous persons, racially visible persons, persons with a disability, women, and persons of a minority sexual orientation and/or gender identity, and all candidates who would contribute to the diversity of our organization.

For more information, please visit: www.affinitycu.ca.

The Opportunity, Chief Data & Operations Officer

Reporting to the CEO, the Chief Data & Operations Officer role is a key member of the Executive Leadership Team at Affinity, responsible for data governance, process improvement, enterprise platform optimization, enterprise project execution and leading the Operations function. This role focuses on enhancing member and employee experiences through enabling frictionless touchpoints. The role will work with senior leaders to deliver on strategic projects, initiatives, and innovative business and functional strategies, including those relative to data governance and stewardship. The role is also responsible to collaborate with executive and senior leadership to oversee the design, integration and execution of operational solutions that deliver efficiency and effectiveness to a remarkable member experience.

In this role, you’ll be responsible for driving operational effectiveness by ensuring efficient processes that are streamlined, optimized and technology enabled.  You’re accountable for lending, deposit and estate administration as well as collections and loan rehabilitation to ensure the accurate recording, facilitating and processing of member transactions. You’ll also ensure the Operations unit fully demonstrates expertise and efficiency in service that connects well with the member experience.

This role is responsible for leading a team of five exceptional senior leaders.

Key Responsibilities
  • Overseeing the enterprise data governance strategy to support the member experience team as well as ensure Affinity’s future readiness for key industry changes (such as Payments Modernization and Consumer Directed Finance).
  • Overseeing organizational strategy execution, including providing guidance and expertise to the manner and methods in which the organization develops, monitors, implements and executes on strategic projects and priorities, in support of the organization’s strategic plan.
  • Working cross-functionally and collaborating with the executive leadership team to ensure alignment in purpose and effort in communicating, promoting and implementing enterprise-wide strategies and priorities.
  • Holding the Operations team accountable for cross-functional collaboration by ensuring a member-centric approach within the team and alignment to organizational priorities, alongside empowering the team by appropriately delegating responsibilities, accountabilities and decision-making to ensure active execution.
  • Translating the vision for Affinity into action, through clear, effective and regular communication both cross-functionally and within the Operations team.
  • Leading by example in visibly demonstrating Affinity’s values and culture and living Affinity’s brand within the community.
  • Overseeing the customer relationship management platform optimization team, including the effective and efficient use of technology across the organization. Key platforms include both Salesforce and nCino.
  • Developing and implementing systems to streamline operating, lending and deposit processes, enabling technology to optimize adjudication and administration processes and ensuring operational procedures improve the effectiveness of the member experience.
  • Collaborating with others to re-engineer and automate business processes with a focus on member experience, improved efficiency and continuous improvement.
  • Enabling and proactively contributing to refinements to core systems that will better support embedded internal controls and quality assurance measures.
  • Ensuring effective overdraft, credit collections and exceptions management protocols are in place.
  • Serves to advance the well-being of real people and their communities while deepening current member relationships and/or recruiting new members. Actively seeks to connect with current and potential members out in our communities.

Key Qualifications:

Experience & Education
  • Post-secondary degree in a related field (Finance/Accounting, Engineering, Information Technology or similar), complemented with a minimum of eight years of experience in increasingly senior management roles
  • Previous work experience in processing, systems and change leadership
  • Experience in leading implementation of process automation or similar within a business environment would be an asset
  • Demonstrated critical competencies in Leadership, Visioning & Planning, Organizational Integration and Strategy Execution
  • Experience within the credit union system or another Canadian financial institution would be an asset
  • Demonstrated alignment with the values of Affinity
Leadership Competencies

Expert Advice – Provides new insights and feedback to key stakeholders to foster dialogue and make recommendations for continuous improvement. Integrates information relating to market dynamics, the financial industry and member behaviour by utilizing area of expertise

Business Perspective – Adopts a long-term view of Affinity’s business strategy and sees the whole picture. Has a clear understanding of economic, social, cultural and demographic trends and their impact on the organization’s strategy and necessary oversight. Can adjust course as necessary.

Strategy Execution – Pulls together ideas, issues and observations through strategic insight in order to bring clarity to business leaders and facilitate decision-making.

Organizational Awareness & Relationship Management – Understands the organizational climate, understands what is and what is not possible and how stakeholders will be impacted by decisions.

Collaboration – Desire and proven ability to make a significant impact through collaboration. Embraces collaboration as an operating style, encourages participation and fosters open dialogue. Utilizes a high degree of collaboration to make sound decisions, develop thinking beyond current boundaries and make innovative ideas practical.

Enabling Leadership – Works collaboratively with team members to achieve a common goal. Maintains and strengthens relationships with others, both inside and outside the organization. Both strategic and visionary, tactical and hands-on. A leader who develops, empowers and inspires people and grows their capacity as professionals.

Integrity and Trust – Possesses uncompromising integrity, honesty and unassailable business values and does not ethically cut corners. Treats people fairly and with dignity. Works hard to earn and maintain a high level of trust with the Board, CEO, executive team, and employees.

Personal Accountability – Leads with humility and authenticity. Advocate of open, empathetic and respectful communication with both members and employees. Balanced, with a strong sense of ownership. Uses sound personal judgement to solve problems and make decisions.

Your pay

Our competitive compensation package includes an attractive base salary, incentive program, and excellent benefits. At Affinity, we focus on providing a Remarkable Employee Experience, a fulsome total rewards package, to support and motivate our employees in delivering a remarkable experience for our member. If required, relocation assistance to Saskatoon or Regina will be provided. Further details will be provided to candidates in the interview process.

We’d love to hear from you

Email a cover letter and tailored resume to Kara Leftley at careers@affinitycu.ca indicating the job title in the subject line of the email.

 

 

Brand and Communications Manager

We are expanding our team to help us evolve through the next stage of our growth journey, and we hope that you can help shape our future. We now have a career opportunity for a Full Time Brand and Communications Manager. This position may work remotely but will be required to be onsite at our Saskatoon and Regina locations regularly.

As the Brand and Communications Manager you will….

Direct and work in collaboration with a small team responsible for:

  • Enabling internal and external brand positioning and communications focused on generating business for TCU in support of the direction supplied by Member Experience.
  • Providing initiatives to strengthen the TCU brand and visibly connect TCU to the communities we serve, including researching, recommending and managing appropriate social media platforms and developing internal staff as brand advocates.
  • Recommending and delivering on advertising and promotional programs while supporting business lines in creating customer engagement through the appropriate communication channels.
  • Community positioning marketing aligned to our strategic focus and to TCU living our credit union values.

As the Brand and Communications Manager you are ….

  • An emotionally intelligent manager with a clear understanding of the TCU operating arena and the context of its strategic positioning.
  • Creative in your approach to brand positioning and communications to support the business direction.
  • Committed to building strong working relationships with partners, internal and external stakeholders and instilling a collaborative and team oriented culture.
  • Passionate about mentoring staff and encouraging them to achieve results beyond the ordinary.
  • Flexible in your approach to overcome obstacles.
  • Able to anticipate and understand the impact of decisions on the organization and within the membership.
  • Capable of developing a cohesive team enjoying the challenges of their positions with a high level of trust and commitment to each other and the organization.

If you are motivated by the thought of this challenge ….

And can demonstrate success through 5 years of brand and communications experience and 3 years of management experience combined with a Bachelor’s degree specializing in Marketing, Business or a related field, then this opportunity may be the one for you!

Get to know us

TCU Financial Group is a Saskatchewan credit union who, for over six decades, has been dedicated to helping our members and our own TCU Team reach their goals. Our roots and our commitment to fostering financial health in our communities run deep.

Rewarding times ahead

We’re growing and evolving our organization – and we need talented people who are passionate about creating and delivering meaningful financial solutions for our members. In addition to providing competitive compensation, benefits and pension programs, we support our TCU Financial Group Team and their families by providing an enhanced vacation program to enjoy time doing what they love outside of work.

Thank you for your interest in exploring your future with us!

The deadline for this career opportunity is Friday, April 1, 2022.

Please submit your resume and cover letter to:

Human Resources Department
TCU Financial Group
PO Box 5050
Saskatoon SK S7K 4E3
Email: hr@tcu.sk.ca
Web site: www.tcufinancialgroup.com

Estate & Trust Representative

Closes March 24

Any Advice Centre Location

Annual Salary: $46,470 – $58,087

 

THE COMPANY: Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

THE POSITION: This position is part of a centralized unit and the primary contact for all estate needs: working with deceased members executors and/or family, providing accurate and timely advice, consultation, options and completing the documentation of the member’s accounts with care, empathy and precision. How does one do this? Glad you asked! 

An Estate & Trust Representative does the following:

  • Provide accurate information to all parties involved in the estate, answer inquiries from staff on estates, power of attorneys, and trust situations; perform all meetings with executors and provide guidance and options
  • Oversee opening estate accounts (and any changes that may occur) as well as statement and account reporting
  • Maintain estate accounts, bill payments and distribution of funds once probate has been completed
  • Document registered plans and estates and process centralized transactions and forms
  • Ensure all appropriate documentation has been obtained for transfer of bonds, safety deposit boxes, payments of bills, and submitting insurance claims
  • Spot opportunities to cross-refer to other areas of the organization
  • Maintain up-to-date knowledge of regulations and legislation pertaining to registered products and loans

Why Should You Apply?

  • You want to be an ambassador of a forward-thinking, member focused organization
  • You have 3-5 years’ experience in dealing with estates and/or retail relationship building; achievement of a Certified Executor Advisor (CEA) designation would be an asset
  • You have a solid understanding of the duties and functions of the estate process including registered tax details/estate tax slips, and administration
  • You are empathetic and compassionate in handling difficult and delicate situations
  • You have strong communication skills with a high comfort level in using electronic means to communicate with executors and staff
  • You have experience working with Microsoft Office Suite and knowledge of Account Opening Software
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